Page 2 of 15 · complaints 51–100 of 707

2009 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Electrical System
Filed Feb 4, 2019153,000 milesIA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. IN ADDITION, THE INSTRUMENT PANEL STARTED TO FLICKER. THE VEHICLE STALLED AND THE DRIVER WAS ABLE TO COAST INTO A PARKING LOT AND POWER OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO DEWEY DODGE CHRYSLER JEEP (LOCATED AT 3175 SE DELAWARE AVE, ANKENY, IA 50021, (515) 289-8700) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS FAULTY UNDER THE INSTRUMENT PANEL AND HOOD. THE CONTACT WAS STATED THAT THE CLOCKSPRING IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

Electrical System
Filed Jan 28, 2019131,180 milesFL

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS PARKED, THE VEHICLE LOST POWER AND THE IGNITION WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED DAYTON ANDREWS CHRYSLER DODGE JEEP RAM AT 727-799-4539 (LOCATED AT 2388 GULF TO BAY BLVD, CLEARWATER, FL 33765) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA WHO STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 131,180.

Engine
Filed Jan 24, 201960,000 milesNC

DRIVING ON ROAD MOTOR JUST STOPPED FOR NO REASON , PUT IT IN (N ) TURN KEY STARTS BACK TO RUNNING, PUT BACK IN ( D ) AND GO ON DOWN ROAD .UNTIL THE NEXT TIME.

Structure › BodyFire
Filed Jan 3, 2019150,000 milesWI

SOMETIME OVERNIGHT ON JAN 1/2ND 2019 MY VEHICLE STARTED ON FIRE. THE VEHICLE WAS NOT IN USE, WAS PARKED IN OUR DRIVEWAY, AND HAD NOT BEEN IN USE SINCE THE MORNING BEFORE. THE FIRE MUST HAVE WENT OUT ON ITS OWN. BUT CAUSED DAMAGE TO BOTH THE INSIDE AND OUTSIDE OF THE VEHICLE. THE INSIDE OF THE VAN SMELLS HEAVILY OF ELECTRICAL SMOKE.

Electronic Stability Control (esc)
Filed Dec 26, 201884,200 milesMI

MY CAR STOPS WHILE DRIVING DOWN THE ROAD WITHOUT WARNING, EASILY RESTARTS AFTER SHIFTING INTO NEUTRAL. HOWEVER, RPM GOES TO ZERO, LOSE POWER STEERING. DID NOT HAVE THIS ISSUE PRIOR TO KEY FOB RECALL. IT HAS DONE THIS SEVERAL TIMES, USUALLY WHEN WEATHER IS COLDER LIKE 30 DEGREE. HAVE ALSO NOTICE BLIND SPOT AID SYSTEM WILL PERIODICALLY NOT FUNCTION. HEATED SEAT LIGHT OCCASIONALLY DO NOT FUNCTION. THE BLIND SPOT AND HEATED SEATS ARE MINOR COMPARED TO CAR STOPPING DEAD. IT DID RECENTLY WHILE GOING AROUND A CURVE AND WAS VERY SCARY. I'VE TAKEN IT TO TWO DIFFERENT DEALERS AND THEY STATE THERE ARE NO ENGINE CODES SHOWING. I TOLD MY HUSBAND IF I DIE IN A VEHICLE CRASH, ESPECIALLY IF REAR ENDED OR WHILE TURNING TO SUE CHRYSLER. DO NOT HAVE THIS PROBLEM IN WARM WEATHER. I'M AFRAID TO HAVE ANYONE IN MY VEHICLE, ESPECIALLY MY FIVE GRANDKIDS. I STAY OFF INTERSTATES BECAUSE OF THIS, AND HAVE SPENT MORE TIME LOOKING BEHIND ME FOR POSSIBLY GETTING REAR ENDED. THERE IS NO WARNING WHEN THIS MIGHT HAPPEN. ONE DEALERSHIP TOLD ME TO BRING IT IN WHEN IT HAPPENS, WHICH I HAVE NO IDEA WHEN IT WILL HAPPEN. ITS LIKE PLAYING RUSSIAN ROULETTE WHILE GETTING BEHIND THE WHEEL. THIS CAN HAPPEN ANYTIME, DRIVING 55, 35, 25 MPH, WHILE GOING STRAIGHT, OR TWICE WHILE TURNING. I THINK IT HAS TO DO WITH THE ELECTRICAL SYSTEM, OR PERHAPS THE IGNITION SYSTEM AND KEY FOB RECALL. MY CAR HAS 84330 MILES. IT'S HAPPENED THREE TIMES IN THE LAST TWO MONTHS. FREQUENCY SEEMS TO BE GETTING GREATER.

Exterior Lighting
Filed Nov 29, 2018147,000 milesUT

LT LOW BEAM COMES ON FOR 3 SECONDS WHEN CAR IS UNLOCKED, THEN STAYS OFF MOST OF THE TIME. I'VE TRIED ALL SWITCH POSITIONS. OCCASIONALLY IT HAS COME ON FOR SUSTAINED PERIODS BUT THAT HASN'T HAPPENED FOR A WHILE. I'VE WIGGLED THE BULB CONNECTION WITH NO EFFECT. CHECKING ON LINE, I FOUND SIMILAR PROBLEMS SIMILAR PROBLEMS ARE HAPPENING. THE DEALER SERVICE DEPT. ACTED IGNORANT OF SUCH PROBLEMS AND CHECKED THE RECALL LIST. I'M LUCKY, IT ONLY HAPPENS ON ONE SIDE, BUT I'M UNEASY ABOUT WHEN THE OTHER SIDE GOES OUT. NOT TO MENTION GETTING A CITATION FOR A NON FUNCTIONING SAFETY ITEM.

Service Brakes
Filed Nov 29, 2018153,000 milesMI

ALL OF A SUDDEN THE WHOLE VEHICLE COMPLETELY SHUTS DOWN. NO LIGHTS, POWER STEERING GOES OUT, BRAKES LOCK UP AND ENGINE SHUTS DOWN. THIS WAS IN THE MIDDLE OF THE ROAD AS I WAS DRIVING.

Service Brakes
Filed Nov 21, 201876,135 milesSC

YELLOW TRIANGLE,ABS,SRS ETC COMES ON INTERMITTENTLY. SCAN DIAGNOSIS SHOWS THAT C2200 ABS MODULE INTERNAL FAILURE, NEEDS SPECIAL PROGRAMMING. THE LIGHT COMES ON WHILE I AM DRIVING AND THEN GOES OFF AGAIN FOR A FEW MILES AND THEN COMES ON AGAIN. BRAKES ARE WORKING FINE, HAD NEW BRAKES ETC PUT ON REAR EARLIER THIS YEAR. THE LIGHT COMES ON WHEN I AM MOVING. THIS HAPPENS ON CITY STREETS.

Electrical System
Filed Nov 19, 2018101,000 milesIL

MY VEHICLE WILL STOP AFTER I HAVE FINISHED DRIVING IT. THIS HAS HAPPENED QUITE FREQUENTLY. I WILL HAVE TO JUMP START MY BATTERY AND THEN THE ENGINE WILL START. IT USUALLY HAPPENS WHEN THE CAR HAS BEEN SITTING OVERNIGHT OR FOR LONGER PERIODS OF TIME (MEANING OVER 6 HOURS). I HAVE ALREADY REPLACED THE BATTERY AND TOOK THE CAR TO A MECHANIC. THE MECHANIC SAID IT A BIG PROBLEM WITH CHRYSLER TOWN AND COUNTY. THE FUEL PUMP RELAY IS NOT WORKING RIGHT AND CAUSING MY BATTERY TO DRAIN OR NOT START. HE SAID THERE ARE RECALLS FOR VERY SIMILAR CARS AND MODELS, BUT CHECKED MY VIN AND IT WAS NOT ON MY VEHICLE. I NEED TO THE COMPANY TO LOOK INTO THIS AS THIS SEEMS LIKE A PROBLEM THAT COULD HAVE BEEN PREVENTED. THIS COULD BE DANGEROUS IF THE CAR STOPS ON ITS OWN WHILE DRIVING.

Structure › Body
Filed Nov 11, 2018PR

SE ENCIENDE EL PANEL MARCANDO ABS. TAMBIN SE ABRE LAS PUERTAS COREDISA Y EL BAL ESTANDO EL CARO PARADO. HAY VECES QUE SE QUEDA PEGADO Y TENGO QUE ESPERAR QUE EL SISTEMA QUIERA PARA PODER CERRAR LAS PUERTAS Y / EL BAL. ME A PASADO VARIAS VECES.

Engine
Filed Nov 5, 2018112,400 milesNY

MOTOR SHUTS OFF WITH NO WARNING AT LOW SPEEDS UP TO 40 MPH. WITH ENGINE SHUT OFF VERY HARD TO STEER OR APPLY BRAKES. PUT CAR IN NEUTRAL OR PARK AND IT WILL START BACK UP. WHEN MOTOR SHUTS OFF WITH NO WARNING MAKING FOR A VERY DANGEROUS SITUATION.CAR SHUTS DOWN ON CITY STREETS AND ALSO ON THE HIGHWAY. SEEMS TO HAPPEN AS THE WEATHER COOLS DOWN. ONLY LIGHT THAT APPEARS ON DASH IS THE TRACTION CONTROL WHEN THE MOTOR SHUTS DOWN. HAVE NOW QUIT USING THE VEHICLE BECAUSE OF DANGEROUS CONDITION IT CREATES

Suspension
Filed Oct 27, 2018175,000 milesNY

WHILE DRIVING IN HEAVY TRAFFIC ON EXPRESSWAY THE REAR AXLE ASSEMBLY CRACKED IN HALF CAUSING UNCONTROLABLE UNSTABLE/SWAYING MOTION WHICH IN TURN CAUSED DRIVING THE VEHICLE OVER 15 MPH IMPOSSIBLE. I BELEIVE THAT IF I WERE DRIVING AT NORMAL HWY SPEEDS THE VEHICLE WOULD HAVE FLIPPED OVER OR CAUSED A MAJOR ACCIDENT.

Steering
Filed Oct 1, 201869,000 milesMN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS AND THE VEHICLE WAS TOWED. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME STIFF AND INOPERABLE WHILE DRIVING 40 MPH. LUTHER BROOKDALE CHRYSLER JEEP DODGE RAM (8188 BROOKLAND BLVD, BROOKLYN PARK, MINNESOTA 55445, (612) 326-3931) WAS MADE AWARE OF THE FAILURES AND REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 69,000.

Engine
Filed Sep 16, 2018132,000 milesOH

MY VAN STOPPED AT A STOPLIGHT AND WOULD NOT RESTART. IT WAS NOT MAKING ANY NOISE AT THIS TIME, WHEN IT COOLED DOWN IT RESTARTED AND THE ENGINE WAS KNOCKING. THE CAR THEN SPUTTERED AND STALLED SEVERAL TIMES. NO LIGHTS CAME ON EXCEPT THE TRACTION CONTROL LIGHT. MY VAN HAS 132,000 MILES AND HAS GOTTEN OIL CHANGES ON TIME.

Engine
Filed Aug 19, 2018180,000 milesOH

MY 2009 CHRYSLER TOWN AND COUNTRY ENGINE HAS STARTED TO TURN OFF RANDOMLY. IT IS HAPPENING ONCE OR TWICE WEEKLY. SO FAR, IT HAS HAPPENED AT SPEEDS 45 MPH AND UNDER. THE ENGINE SHUTS DOWN AS IF IN IGNITION MODE. I CAN PUT IT IN NEUTRAL OR PARK AND RESTART WITHOUT TROUBLE. THE 2014 RECALL WAS COMPLETED FOR THE KEY FOB AND IGNITION SWITCH. I ONLY HAVE ONE KEY AND PLASTIC CARDS ON THE FOB. THE MECHANICS CAN FIND NO CAUSE OF THE PROBLEM.

Vehicle Speed Control
Filed Jul 30, 2018146,000 milesFL

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 60 MPH AND ATTEMPTING TO SLOW DOWN THE VEHICLE, IT INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT IT WAS DIFFICULT TO SLOW DOWN THE VEHICLE. AFTER SOME TIME, THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO ADVANTAGE CHRYSLER DODGE JEEP RAM (18311 US-441, MT DORA, FL 32757, (352) 735-3777) TO BE DIAGNOSED. THE DIAGNOSTIC TEST WAS NOT COMPLETED AT THE TIME OF FILING THE COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED I WAS DRIVING SOUTH ON I-4 IN ORLANDO GETTING CLOSE TO THE PRINCETON EXIT. I TOOK MY FOOT OFF OF THE GAS PEDAL TO START SLOWING DOWN. THE CAR JUST STARTED ACCERLATING. IT WAS DIFFICULT FOR ME TO STOP THE CAR. I MANAGED TO GET IT STOPPED. HAD IT TOWED TO THE CHYSLER DEALERSHIP IN MT DORA,FL. THEY DIAGNOSED IT WITH A RUG 1 FLOOR MAT CATCH UNDER THE GAS PEDAL. UPDATED 10/22/18*JB

Air Bags
Filed Jul 18, 2018FL

THE AIRBAG MALFUNCTION INDICATOR REMAINS ON ALL THE TIME .

Structure › Body
Filed Jun 4, 2018150,000 milesIL

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE REAR HATCH INDEPENDENTLY OPENED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Vehicle Speed Control › Cruise ControlCrash2 injured
Filed Jun 1, 201864,000 milesNY

TL* THE CONTACT OWNED A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE CRUISE CONTROL MALFUNCTIONED. THE CONTACT STATED THAT THE CRUISE CONTROL BECAME STUCK AND THE CONTACT COULD NOT STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE VEHICLE CRASHED INTO A DIVIDER AND ROLLED OVER SEVERAL TIMES. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. POLICE REPORT NUMBER: 18-16077 WAS FILED. THE CONTACT'S HUSBAND SUSTAINED A MILD CONCUSSION, PAIN IN THE RIBS, CONTUSIONS ON BOTH LEGS, AND CHEST PAIN. THE CONTACT SUSTAINED AN INJURY TO THE HEART, WHICH BECAME ENLARGED, AS WELL AS CONTUSIONS AND SEVERE BACK PAIN. MEDICAL ATTENTION WAS REQUIRED FOR BOTH OCCUPANTS. THE VEHICLE WAS DESTROYED AND TOWED. BROWN'S JEEP CHRYSLER DODGE RAM IN PATCHOGUE, NEW YORK WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

Electrical System
Filed May 16, 201868,000 milesPA

WHEN DRIVING MY CHRYSLER TOWN AND COUNTRY IT WILL SHUT OFF FOR NO REASON . WHEN THIS HAPPENS I LOSE ALL STEERING AND POWER TO THE ENGINE . IT DOES THIS ON TURNS , HILLS, AND EVEN HIGHWAYS.

Air Bags
Filed May 16, 201875,000 milesPA

WE WHERE DRIVING IN FLORIDA ON VACATION ON JUNE 12, 2017 WHEN OUR 2009 CHRYSLER TOWN AND COUNTRY STARTED TO HAVE ELECTRICAL PROBLEMS . THE WIPERS WOULDN'T SHUT OFF UNTIL THE WIPER MOTOR BURNED UP , THE DRIVERS SEAT WOULDN'T STOP MOVING FORWARD AND BACK , THE WINDOWS WOULDN'T GO DOWN , AC WENT OUT , THE ENTIRE DASH BOARD LIGHT UP AND ALL THE LIGHTS STAYED ON , THE SPEEDOMETER WAS DEAD , THE GAS GAUGE WAS DEAD , THE TURN SIGNALS DIDN'T WORK , THE DVD PLAYERS DIDN'T WORK . WE TOOK IT TO A DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG WITH IT . IT THEN DID IT AGAIN AND IT WENT BACK TO THE SAME DEALERSHIP AND AGAIN THEY COULDN'T FIND ANYTHING . ON THE WAY HOME ON I-95 IT STARTED AGAIN . WHEN WE GOT HOME WE TOOK IT TO A GARAGE THAT DEALS WITH ELECTRICAL PROBLEMS AND HE FOUND OUT IT WAS A DVD PLAYER IN THE FRONT THAT WAS MAKING IT GO NUTS . HE DISCONNECTED IT AND ITS OK BUT NOW NOTHING WORKS , LIKE THE 3 DVD PLAYERS, THE HEATED MIRRORS , THE REMOTE START . THIS ISSUE NEEDS TO BE FIXED BEFORE SOME ONE GETS KILLED ON THE HIGHWAY .

Electrical System
Filed May 11, 2018AZ

VEHICLE TURNS OFF WHILE DRIVING. ALL LIGHTS ARE ON IN DASHBOARD. CANNOT STEER VEHICLE. VEHICLE IS ON. VEHICLE BECOME RESPONSIVE AFTER TURNING BACK ON. THIS HAS HAPPENED IN A PARKING LOT. THE SECOND TIME HAPPENED ENTERING A MAIN ROAR. BOTH TIMES HAPPENED WHILE DRIVING UNDER 20MPH.

Wheels
Filed Mar 18, 2018100,000 milesMI

VALVE STEM TIP CAME OFF WHILE REMOVING THE CAP TO PUT AIR IN TIRE. TIRE KEEP GOING FLAT. CAR WAS PARKED AT THE TIME. ALUMINUM VALVE STEM CORRODED JUST FOUND OUT I'M NOT THE ONLY ONE SOME COMPLAINTS SAID THERE'S CAME OFF WHILE DRIVING

Wheels
Filed Mar 1, 201872,000 milesPA

TIRE VALES CORRODS/CAUSES WHEEL CORROSION. NEED TO REPLACE ALL TIRE VALVES INCLUDING SENSORIES. ONCE TIRE VALVES CORRODES AIR DEFLATES OUT OF TIRES IMMEDIATLY WHICH CAN CAUSE A DANGER TO ON THE ROAD AND CAN CRASH. THE CORROSION IS CAUSED FROM THE VALVES NOT BEING MADE OF RUBBER. THIS IS EXPENSIVE TO REPLACE AND WILL CONTINUE TO HAPPEN. ESPECIALLY LIVING IN CERTAIN WHEATHER CONDITIONS. I WAS FILLING MY TIRES UP WITH AIR BECAUSE SENSOR CAME ON IN CAR SAYING PRESSURE WAS LOW, THE VALVES IN THE REAR BACK OF VEHICLE ONE BROKE OFF AS SOON AS I WENT TO PUT AIR IN AND THE OTHER THE CASSING EXPLODED OFF WHEN AIR WAS BEING PUT IN TIRE. THE FRONT DRIVER SIDE WHEEL IS CORRODED DUE TO VALVE CORROSION. THANKFULLY I WENT TO MY MECHANIC IMMEDIATLY TO HAVE IT LOOKED AT THAT LIVED DOWN THE ROAD FROM ME. I HAD MY DAUGHTER IN CAR WITH ME. THIS NEEDS TO BE ADDRESSED BY CHRYSLER AND RECALL NEEDS TO BE ISSUED ON THESE TIRE VAVLES.

Engine
Filed Feb 7, 2018140,000 milesNJ

SUDDEN ENGINE SHUTOFF: THE ENGINE HAS STARTED RANDOMLY SHUTTING OFF AT LOW SPEED, ABOUT 20 MPH, CAUSING THE POWER STEERING AND BRAKES TO BE LOST. THERE ARE NO INDICATOR LIGHTS, CHECK ENGINE LIGHT, OR ALARMS AT ALL THAT COME ON, EXCEPT FOR THE SKID WARRING LIGHT. THERE ARE NO ENGINE CODES RECORDED. IT IS VERY DANGEROUS AND CANNOT BE REPRODUCED TO BE REPAIRED. IT HAS HAPPENED SEVERAL TIMES NOW, TWICE IN ONE DAY, BUT USUALLY DAYS APART.

Air Bags
Filed Jan 30, 2018126,000 milesOH

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. ON TWO SEPARATE OCCASIONS, WHILE DRIVING 35 MPH AND 65 MPH RESPECTIVELY, THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO SPITZER CHRYSLER DODGE JEEP RAM CLEVELAND (13001 BROOKPARK RD, BROOK PARK, OH 44142, (440) 220-5805) AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

Engine
Filed Jan 13, 2018130,000 milesMI

VAN WILL STALE WHEN DRIVING AT A SLOW SPEED. DEALER COULD NOT FIND A CODE. THIS HAS HAPPEN THREE TIMES IN THE LAST SIX MONTH.

Wheels
Filed Dec 28, 2017126,000 milesNY

THE WHEEL / TIRE AIR VALVE STEMS CORRODES AND BREAKS. THE TIRE LOOSES ALL AIR PRESSURE AND NEEDS REPAIR. IF THIS HAPPENS WHILE I AM DRIVING, IT COULD BE A VERY SERIOUS AND LIFE THREATENING ISSUE! THIS HAS HAPPENED ON 2 OF MY WHEELS SO FAR. NOTE: I LIVE IN UPSTATE NEW YORK WHERE THERE IS A LOT OF SNOW AND SALT IS USED ON THE ROADS.

Structure › Body
Filed Dec 28, 2017150,000 milesKY

THE REAR AIR DEFLECTOR LOCATED ON THE BACK LIFTGATE FLEW OFF WHILE DRIVING DOWN THE INTERSTATE STRIKING ANOTHER VEHICLE. THIS PART OF THE VEHICLE IS A MANUFACTURED PART.

Electrical System
Filed Nov 10, 201750,000 milesOH

HELLO, CAN YOU GIVE ME ANY INFORMATION ABOUT THE 'TOTALLY INTEGRATED POWER MODULE' (TIPM) IN MY 2009 CHRYSLER TOWN AND COUNTRY LX, 3.3L MINIVAN? HOW TO DIAGNOSE A PROBLEM WITH IT? ARE THERE KNOWN PROBLEMS WITH IT? MY VAN EXHIBITS THE FOLLOWING RANDOM CONDITIONS' 1.) HORN STOPS WORKING AFTER REPEATED USE. IT WILL WORK AGAIN AFTER A PERIOD OF TIME. RECENTLY, I HAVE PUSHED ON THE HORN AND IT WILL BLOW AND THEN CUT OUT AFTER A COUPLE OF SECONDS. THIS HAPPEN WHETHER THE VAN IS IN MOTION OR STATIONARY. 2.) STARTER WILL ROTATE THE ENGINE BUT ENGINE WILL NOT FIRE. THIS IS VERY INFREQUENT BUT HAS GOTTEN A LITTLE WORSE. ENGINE WILL EVENTUALLY START AND RUN FINE. AND THE NEXT TIME IT NEEDS TO START IT WILL WITHOUT ISSUE. ALSO, ONE TIME DURING THE SAME DAY THAT THIS HAPPENED, THE ENGINE STARTED BUT THEN IMMEDIATELY DIED.IT STARTED AND RAN FINE AFTER THAT. VAN WAS ALWAYS STATIONARY. 3.)CENTER MOUNTED REAR BRAKE LIGHT WILL LOOK VERY DIM OR NOT WORK AT ALL ONE DAY, AND THEN WORK THE NEXT. VAN WAS IN MOTION OR STATIONARY. 4.)CRUISE CONTROL WILL NOT ENGAGE AND THEN IT WILL. THIS WAS HAPPENING ABOUT A YEAR AGO BUT HAS NOT HAPPENED LATELY. VAN WAS IN MOTION. THESE SITUATIONS HAVE HAPPENED INTERMITTENTLY SINCE WE BOUGHT THE VAN IN 2012. AM I AND MY FAMILY IN DANGER OF THE AIRBAGS NOT DEPLOYING WHEN THEY SHOULD? THANKS FOR YOUR HELP

Electronic Stability Control (esc)
Filed Oct 31, 2017120,000 milesKS

THE VEHICLE WAS IN PARK AND RUNNING IN A PARKING LOT. THE VAN HAD BEEN RUNNING AND IN MOTION FOR APPROXIMATELY 10 MINUTES PRIOR TO ARRIVING AT THE PARKING LOT WHERE IT WAS THEN PLACED INTO PARK AND LEFT RUNNING WHILE WAITING FOR MY KIDS TO GET OUT OF SCHOOL. RADIO ON, HEAT ON THEN WITH NO WARNING AT ALL THE VEHICLE SHUT OFF, LOST ALL POWER. I WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. IT WOULD NOT GO INTO THE OFF POSITION ALLOWING ME TO REMOVE THE KEY. I TRIED TO TURN THE KEY TO THE VARIOUS POSITIONS TO START THE CAR AND NOTHING HAPPENED. AUTO LOCKS WOULD NOT UNLOCK, THE CAR WAS COMPLETELY DEAD. I SAT FOR ABOUT 5 MINUTES IN A PANIC TRYING TO FIGURE OUT HOW CARS I WAS BLOCKING WERE GOING TO GET OUT OF THEIR PARKING SPOTS. THEN THE VAN SUDDENLY STARTED UP ON ITS OWN. MY HANDS WERE NOT ON THE KEYS, NOWHERE NEAR THE IGNITION AND IT JUST STARTED UP. WHAT WOULD HAVE HAPPENED IF THIS OCCURRED WHILE I WAS DRIVING AND IN MOTION AND EVEN WORSE TRAVELING AT A HIGH SPEED???? THERE SHOULD BE A RECALL ON THIS ISSUE AS IT IS A MAJOR SAFETY CONCERN. THE VEHICLE DID RECEIVE THE RECALL FIX FOR THE ISSUE WITH IGNITION A COUPLE YEARS BACK AND NOW I WONDER IF THAT WAS EVEN THE REAL ISSUE SINCE MY VAN RANDOMLY SHUT OFF ON ME FOR NO REASON AT ALL WHATSOEVER. I DON'T KNOW IF THERE ARE ANY OTHER OFFICIAL REPORTS BUT A GOOGLE SEARCH PULLS UP MANY OTHERS HAVING THE SAME ISSUE THIS YEAR WITH VARIOUS YEARS OF THE TOWN AND COUNTRY AND THE REPORTS ARE RECENT.

Service Brakes
Filed Oct 24, 2017NJ

FOR THE SECOND TIME SINCE OWNING THE CAR I HAD TO REPLACE BOTH REAR BRAKE CALIPERS, BECAUSE THEY SEIZED UP AND THE REAR BRAKES WERE NOT WORKING AT ALL, CAUSING THE FRONT PADS TO WEAR EXCESSIVELY. I FEEL THIS IS A DESIGN DEFECT, UNDERSIZED CALIPERS/BRAKES THAT HEAT UP EXCESSIVELY, CAUSING THEM TO SEIZE. I DRIVE ON FLAT NJ HIGHWAYS, SO THERE IS NO MOUNTAIN DRIVING INVOLVED, THAT COULD OVERHEAT THE BRAKES. THE FIRST TIME, EACH SIZED FAILED SEPARATELY AND THIS RESULTS IN A SAFETY HAZARD, AS IF JUST 1 SEIZES, BOTH REAR BRAKES DO NOT WORK. THERE IS NO INDICATION OF THE FAILURE, OTHER THAN IT FEELING FUNNY, WHEN YOU BRAKE. I FIND HUNDREDS OF PEOPLE COMPLAINING ABOUT THIS SAME ISSUE ON WEBSITES LIKE LEMONLAW.COM

Electronic Stability Control (esc)
Filed Oct 14, 2017156,000 milesTX

VAN DASH LIGHTS FLICKER WHEN APPLYING THE BRAKES. VAN WILL COMPLETELY SHUT OFF WITH ALL ELECTRICAL DYING. THIS HAPPENS WHEN SITTING AT A LIGHT OR SLOWING TO YIELD TO TRAFFIC REPLACED ALTERNATOR, BUT THE PROBLEM STILL OCCURS. JOSTLING THE BATTERY CABLES WILL RESTART ELECTRIC SYSTEM. NEW BATTERY, CABLES ARE SECURE.

Electrical System › Ignition › Module
Filed Oct 10, 201790,000 milesMI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MILNE'S AUTO GROUP, 1900 S CEDAR ST, IMLAY, MICHIGAN, 48444), BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. IT WAS CONFIRMED THAT THE IGNITION MODULE WAS REPLACED IN 2012. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO ANOTHER DEALER FOR A SECOND OPINION. THE CONTACT WAS REFERRED TO NHTSA; HOWEVER, NO ADDITIONAL ASSISTANCE WAS OFFERED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED IN THE PAST; HOWEVER, IT WENT AWAY UNTIL RECENTLY. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Wheels
Filed Sep 28, 2017102,876 milesOH

DRIVING ON A STATE ROUTE AT MIDNIGHT, THE LEFT FRONT TIRE JUST BLEW. WE GOT THE CAR OFF TO THE SIDE OF THE ROAD. LONG STORY SHORT, AN "ANGEL" STOPPED AND CHANGED THE TIRE. THIS IS THE SECOND TIME I WAS DRIVING THE VAN THAT A TIRE BLEW WHILE DRIVING. I WAS VERY LUCKY. BOTH TIMES I HAD TO BUY A NEW TIRE AND WAS TOLD IT WAS THE SENSOR VALVE ON THE TIRE HAD JUST CRACKED. I UNDERSTAND THAT THOSE HAVE BEEN REPLACED WITH RUBBER SO THAT DOESN'T HAPPEN AGAIN ON THE NEWER CARS. SHOULDN'T THIS BE RECALLED OR SOMETHING BECAUSE NOW I AM AFRAID THAT THE OTHER 2 TIRES MIGHT DO THE SAME. I AM 79 YEARS OLD AND I CANNOT AFFORD ANOTHER CAR BUT I ALSO CAN'T GO AROUND WORRYING EVERY TIME I DRIVE THE CAR. WHAT CAN BE DONE, IF ANYTHING. THANKS FOR LISTENING TO ME AND I HOPE YOU CAN HELP ME.

Seats
Filed Aug 31, 2017ND

THE VAN HAS A KNOWN ISSUE WITH ITS MAKER- CHRYSLER WHICH IS WITH MOTOR OF THE STOW-N-GO. THE BACK SEAT THE MOTOR DOES NOT WORK ON HALF OF THE SEAT MAKING THE SEAT LOOK "BENT" AND UNABLE TO BE USED.UPON FURTHER RESEARCH IT WAS DISCOVERED THAT THIS IS SOMETHING THAT THE MAKER IS AWARE OF AND MANY OF THE MOTORS GO OUT. THIS IS WHY IT'S A VERY HARD PART TO REPLACE COSTING ABOUT 4000 AS IT NEEDS TO BE MADE BRAND NEW.THE WARRANTY IS EXPIRED. THE FRUSTRATION IS THAT MOPAR (CHRYSLER) WILL NOT EVEN CONSIDER OFFERING ANY KIND OF ASSISTANCE WITH THIS ISSUE AS THE ABOVE MENTIONED WARRANTY EXPIRED. THIS, HOWEVER IS A KNOWN PROBLEM TO THEM. THEY ARE KEEPING QUIET ABOUT AS THEY CAN'T CALL IT A RECALL WHEN IT'S NOT CONSIDERED A "SAFETY" CONCERN. IT IS A SAFETY CONCERN AS IF MY CHILD CAN'T SIT IN THE SEAT. WE WERE TOLD THAT THE SEAT IS NOT SAFE TO SIT IN. SPOKE TO A SUPERVISOR AT MOPAR WHO DISMISSED ME PROMPTLY. WOULD NOT OFFER TO HELP WITH ANYTHING SINCE "THE VEHICLE HAS 105,000 MILES ON IT" UNSURE WHY THE SAFETY ASPECT OF THIS WOULDN'T BE IMPORTANT ENOUGH TO WANT TO HELP. WILL NOT EVEN ENTERTAIN THE IDEA OF BUYING AN AMERICAN MADE VEHICLE AGAIN. THIRD TIME OWNING A CHRYSLER/DOGE VEHICLE WITH MAJOR ISSUES. THIS IS WHY OUR ECONOMY CAN'T BOUNCE BACK-TOO MUCH DISHONESTY!!

Electrical System
Filed Aug 30, 2017145,000 milesKY

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING AND BRAKES SEIZED AND THE VEHICLE DECELERATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, SHIFTED INTO PARK, AND RESTARTED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM), WHICH HAD BEEN EXPANDED INTO NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE VEHICLE WAS NOT INCLUDED IN THE NEW EXPANDED RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

Electrical System
Filed Aug 24, 201732,000 milesNY

THE POWER DOORS ON EITHER SIDE DO NOT OPEN OR CLOSE ELECTRICALLY AND THE DRIVERS SIDE REAR PASSENGER DOOR DOES NOT OPEN FROM THE INSIDE OF THE VEHICLE MAKING IT UNSAFE FOR A PASSENGER IN THE BACK SEAT. THE WINDOWS DO NOT GO DOWN EITHER. MAJOR ISSUE. THIS HAPPENS ALL THE TIME WHEN IN MOTION OR STATIONARY.

Service Brakes
Filed Aug 9, 201742,300 milesSC

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO SWERVE WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (STATELINE CHRYSLER JEEP DODGE RAM, 800 GOLDHILL ROAD FORT MILL, SC 29716) WHERE IT WAS DIAGNOSED THAT THE CALIBERS AND ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE PARTS NEEDED TO BE REPLACED EVERY 12,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO OPEN INVESTIGATIONS WERE OPEN FOR THE DEFECT. THE FAILURE MILEAGE WAS APPROXIMATELY 42,300. *JS

Engine
Filed Jul 20, 2017115,000 milesIN

ENGINE BURNING UNGODLY AMOUNTS OF OIL BETWEEN OIL CHANGES. NO LEAKS, NO SMOKE, WHERE IS IT ALL GOING??

Air Bags
Filed Jun 13, 2017MS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER (CARL HOGAN, LOCATED AT 1923 HIGHWAY 45 N COLUMBUS IN MS 39705) CONFIRMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed May 24, 2017100,000 milesFL

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART IMMEDIATELY AFTER SHIFTING INTO PARK. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES AT RANDOM. THE VEHICLE WAS TAKEN TO CRYSTAL CHRYSLER JEEP DODGE (1005 SOUTH SUNCOAST BLVD, HOMOSASSA, FL 34448), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Fuel/Propulsion System
Filed May 12, 2017103,000 milesAZ

FUEL PUMP KEEPS BURNING OUT. I AM ON MY THIRD FUEL PUMP AND REPLACED THE TIPM

Electrical System
Filed May 4, 2017140,000 milesNY

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE FOLLOWING THE VEHICLE THAT WAS BEING DRIVEN BY HIS WIFE, THE CONTACT NOTICED THAT THE PASSENGER SIDE TAIL LIGHT WAS NOT ILLUMINATED. THE CONTACT ARRIVED HOME AND NOTICED THAT SEVERAL WIRES THAT RAN DIRECTLY UNDER THE TRACK OF THE PASSENGER SIDE DOOR WERE DAMAGED. ALSO, THE PASSENGER SIDE ELECTRIC WINDOW, HEAD LAMP, BRAKE LIGHT, AND REAR HATCH WERE NOT WORKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIRE HARNESS THAT RAN UNDER THE TRACK WAS DAMAGED DUE TO MANUALLY OPENING AND CLOSING THE DOOR. A NEW HARNESS HAD TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Electronic Stability Control (esc)
Filed Apr 18, 2017MN

MINIVAN KEEPS ON STALLING GOING UNDER 30 MILES PER HOUR.... NO ENGINE LIGHT OR CODES APPEAR ON DASH.. LAST TIME I WAS TRYING TO MAKE A TURNAND IT STALLED IN THE MIDDLE OF THE INTERSECTION. IM CONCERNED SINCE IM MOTHER OF 4 AND I DRIVE THEM TO SCHOOL AND BACK.

Electrical System
Filed Mar 29, 2017144,000 milesOH

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE CUT OFF AND THE VEHICLE LOST COMPLETE ELECTRICAL POWER. THE DEALER REPLACED THE FUSE PANEL AND THE LOAD MANAGEMENT COMPUTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000. UPDATED 05/30/17*LJ UPDATED 06/02/2017 *JS

Electrical System
Filed Mar 8, 201748,500 milesUT

THE DASH WARNING LIGHTS COME ON, BLINK, AND A RED LIGHT IN THE CENTER OF THE DASH COMES ON AND BEEPS. THE WINDSHIELD WIPERS ACTIVATE WITHOUT USING THE SWITCH. WHAT IS CAUSING THIS? IS THE VEHICLE SAFE TO DRIVE?

Air BagsCrash1 injured
Filed Feb 1, 201796,000 milesKY

I WAS TRAVELING ON THE HIGHWAY IN MY 2009 TOWN AND COUNTRY WHEN A VEHICLE CROSSED THE CENTER LINE AT A HIGH RATE OF SPEED AND STRUCK ME HEAD ON. THE IMPACT FROM COLLISION LEFT ME SERIOUSLY INJURED AND I WAS TRANSPORTED BY HELICOPTER TO THE NEAREST TRAUMA CENTER. NEITHER MY FRONT OF SIDE AIRBAGS DEPLOYED IN THE COLLISION. I SUFFERED A BROKEN ARM FROM THE SIDE IMPACT AND A DISLOCATED HIP, PELVIC FRACTURE, AND PATELLA INJURIES FROM THE FRONT IMPACT. I AM UNSURE ABOUT WHETHER OR NOT MY VEHICLE CONTAINED DEFECTIVE TAKATA AIRBAGS, BUT TO MY KNOWLEDGE, I HAD NOT RECEIVED A RECALL. I WOULD LIKE ANSWERS REGARDING WHY THE AIRBAGS FAILED TO DEPLOY.

Electronic Stability Control (esc)
Filed Dec 9, 2016139,000 milesTX

TIMP IS DEFECTIVE. THE CAR STALLS WHILE DRIVING AT ALL SPEED. VERY DANGEROUS TO DRIVE AT TIMES. IT'S BEEN AN ISSUE FOR 1 YEAR. *TR

Engine
Filed Nov 27, 2016106,000 milesIN

DRIVING DOWN GRAVEL DRIVE AT ABOUT 15MPH, VAN STALLED, ESP LIGHT DISPLAYED, NO POWER STEERING, NO GAS. TURNED VAN OFF, RESTARTED, DROVE FINE. WIN IGNITION MODULE REPLACED IN MAY 2016. DIDN'T HAVE PROBLEMS WITH INABILITY TO START OR WITH VAN STALLING UNTIL THIS WAS REPLACED. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →