“I have a 2000 chrysler town & country minivan. I was under the impression that all vehicles must be made so that a car can not be put in gear without pressing on the brake. Currently, if my vehicle is in park I can just pull down on the gear shift and it will go into gear, without pressing on the brake pedal. I was surprised as our 1996 jeep had been recalled so they could fix this problem.”
Owner complaint, filed Oct 16, 2004
“While traveling on the highway at 70 MPH, transmission went from drive to neutral without prior warning. Second time the same problem occurred while traveling 55 MPH. Dealer could not duplicate the problem. *ak”
Owner complaint, filed Mar 12, 2002
Complaints and recalls over time
By year of filing
All complaintsAbout the transmissionRecall (red: the transmission)NHTSA investigation opened
Complaints about the 2000 Town And Country peaked in 2004, with 53 filed that year. No recall on file covers the transmission, the subject of 16% of the complaints. In 2018 owners filed 3 so far.
Defect. CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Risk. IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
Remedy. CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.
Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Filed Oct 6, 2004955,344 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Filed Oct 24, 200368,563 vehiclesWix Filteration Products Division
Defect. CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Risk. A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
Remedy. WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.
Filed Sep 26, 200345,870 vehiclesIntercontinental Auto Parts
Defect. AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.
Risk. IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.
Remedy. AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.
Defect. VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
All 7 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 4 name the 2000 Town And Country.
DRIVER AIR BAG CLOCKSPRING FAILUREEngineering analysis EA04013Closed
Opened Jun 4, 2004Closed May 25, 2005Led to recall 04V480000airbags
The driver air bag clockspring can develop an open-circuit condition resulting in nonfunctional driver-side frontal air bag, horn, cruise control (if equipped), and/or steering wheel radio control (if equipped).in its october 5, 2004 letter to NHTSA, daimlerchrysler stated that it will conduct a safety recall and replace the clockspring assembly on all my 1998.5-2000 daimlerchrysler minivans, built between march 1998 and august 2000, with 70,000 miles or less.it will also provide a lifetime warranty for this component on my 1998.5-2000 minivans, regardless of mileage.the details of the …
OVERHEATING OF SEAT HEATERSPreliminary evaluation PE04017Closed
Opened Feb 18, 2004Closed Jun 21, 2004seats
Odi opened this investigation based on 24 complaints alleging that the electrically heated driver or passenger seat sparks/overheats.daimlerchrysler believes the failure is due to one of two factors:the stitching operation on the seat cover may cause the sewing needle to sever some strands of the wire heating grid in the seat, or a poor solder joint/wire connector fails due to improper processing or long term overstressing.the ignition switch and the seat heater switch must both be turned on to power the seat heater.complainants report that when overheating occurs, switching the heater off …
AIR BAG CLOCKSPRINGEngineering analysis EA01007Closed
Opened Feb 21, 2001Closed Nov 22, 2002Led to recall 02V293000electrical system
There is no summary currently available
DC MINIVAN FUEL INJECTOR RAIL LEAKRecall query RQ00008Closed
Opened Mar 9, 2000Closed Mar 18, 2002Led to recall 00V268000throttle and acceleration
There is no summary currently available
Technical service bulletins
81 on file
Repair instructions the manufacturer sent its dealers for the 2000 Town And Country. Not recalls: the fix is usually free only while the car is under warranty.
equipment 17electrical system 12body and frame 10engine 7brakes 7transmission 6seats 4steering 3
THIS BULLETIN ANNOUNCES THE AVAILABILITY AND INSTALLATION OF A RESUABLE AUTOMATIC TRANSMISSION OIL PAN GASKET. *TT
What owners reported
Newest filings
Air Bags
Filed Nov 8, 2018180,000 milesLA
CRUSE CONT DOES NOT WORK HORN NOT WORKING AND AIR BAG LIGHT IS ON. ALL OF THEM WORKED OFF AND ON FOR A TIME BUT NOT NOW06
Electrical System
Filed Aug 18, 2018174,128 milesTX
THIS LETTER IS REGARDING A MANUFACTURER DEFECT IN THE 2000 PLYMOUTH GRAND VOYAGER AND 2000 CHRYSLER TOWN AND COUNTRY VANS. WE OWN BOTH VEHICLES, AND BOTH HAVE EXPERIENCED THIS PROBLEM. THERE IS AN ISSUE WITH THE VEHICLES IN WET WEATHER. WHEN IT RAINS AND THE DRIVER GOES THROUGH WATER, THE VEHICLES SHUT THEMSELVES DOWN COMPLETELY. LIGHTS TURN OFF, POWER STEERING IS ARRESTED, AND THE DRIVER HAS TO COAST TO A STOP. THIS HAS HAPPENED SEVERAL TIMES TO MY PARENTS, AND MORE THAN ONCE, THEY HAVE HAD TO SECURE THE SERVICES OF A TOWING COMPANY TO GET THE VEHICLE(S) HOME OR TO A REPAIR SHOP. THIS HAS HAPPENED AT NIGHT ON TWO-LANE HIGHWAYS, LEAVING THEM STRANDED IN PITCH-BLACK DARKNESS. THESE ARE THE ONLY VEHICLES THAT MY PARENTS HAVE TO DRIVE TO AND FROM WORK, WHICH IS AN HOUR AND A HALF AWAY FROM HOME. MY FATHER HAS VISITED THE CHRYSLER-DODGE DEALERSHIP SEVERAL TIMES, AND THEY TOLD HIM THAT THIS IS A LARGE-SCALE PROBLEM WITH THESE PARTICULAR MODELS OF VANS. THEY ARE WELL AWARE OF THE ISSUE, BUT THERE HAS NOT BEEN A FULL-SCALE RECALL ON THE VEHICLES. THERE IS A KIT TO FIX THE PROBLEM. THE KIT IS OVER $300, AND THE ONUS IS ON THE CONSUMER TO PURCHASE THE KIT AND HAVE IT INSTALLED. MY DAD SPENT OVER $700 TO HAVE THE KIT INSTALLED ON BOTH VANS. THIS MANUFACTURER DEFECT IS DANGEROUS NOT ONLY TO THE DRIVERS OF THE VEHICLES, BUT TO OTHER MOTORISTS. PLEASE CONSIDER DOING A NATIONAL RECALL FOR THIS FACTORY DEFECT. THANK YOU FOR YOUR TIME AND CONSIDERATION.
Air BagsCrash2 injured
Filed May 17, 2018180,000 milesCA
IN FRONT END COLLISION WITH A POLE ON A CITY STREET -PASSENGER AIRBAG DEPLOYED, DRIVER AIRBAG DID NOT DEPLOY
Electrical System
Filed Dec 29, 2017140,000 milesWA
STALLS WHEN DRIVING, WILL NOT START, STALLS WHILE WARMING UP.
Vehicle Speed Control
Filed May 24, 2017117,000 milesOR
MY SPEEDOMETER DOESN'T READ CORRECTLY. IT INDICATES THAT I AM DRIVING SLOWER THAN REALITY BY ABOUT 15MPH.
Engine
Filed Aug 8, 2016203,912 milesVA
ENGINE SUDDENLY STALLS WHILE VAN IN MOTION. LOSING POWER STEERING AND POWER BRAKING. ONCE VAN COASTS TO A STOP, RESTART WITH NO ISSUES. NORMALLY OCCURS AFTER VAN SITS OVERNIGHT AND ENGINE ISN'T WARMED UP AS YET.
Air Bags
Filed Jul 15, 2016140,000 milesPA
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Electrical System
Filed Jul 5, 2016150,000 milesMO
ONCE AFTER HITTING WATER PUDDLE AND THEN WHILE DRIVING IN RAIN, BELT SLIPS OFF PULLEYS AND STEERING LOSES POWER. THEN BATTERY DIES QUICKLY WHILE FLASHERS ARE ON. VERY DANGEROUS ON THE SIDE OF THE ROAD IN RAIN!
Air Bags
Filed Feb 29, 2016NC
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. AFTER THE VEHICLE WAS STARTED, THE HORN FAILED TO OPERATE AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Electrical System
Filed Dec 17, 201599,400 milesWA
WHEN DRIVING THROUGH PUDDLES, OR LARGE AMOUNTS OF WATER ON ROADS, THE ALTERNATOR BELT FALLS OFF CAUSING THE LOSS OF POWER STEERING, ENGINE OVER HEATING, AND THE BATTERY TO DIE. COULD BE WHILE TURNING OR DRIVING STRAIGHT.
Electrical SystemFire
Filed Oct 6, 201572,000 milesIN
FIRE STARTED IN OR NEAR FUSE BOX, VEHICLE WASIN MOTION BUT WHEN STOPPED SMOKE WAS NOTICE OMMING FROM UNDER THE HOOD. OPENED THE HOOD AND FLAMES WERE NEAR FUSE BOX AND BATTERY. FUSE LINK BURNED THROUGH. JUST RETTURNED FROM STORE AND WS IN DRIVEWAY.
Electrical System
Filed Aug 28, 2015170,000 milesTX
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE LIGHTS ON THE INSTRUMENT CLUSTER WOULD NOT ILLUMINATE AND THE ENGINE WOULD NOT START. AFTER STARTING THE VEHICLE AND WHILE DRIVING, THE GAUGES ON THE INSTRUMENT CLUSTER WOULD FLICKER ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSED THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Suspension
Filed Jul 16, 2015209,108 milesMA
I HAVE NOT DRIVEN THE VAN ANYWHERE, IT HAS BEEN SITTING FOR 2 YEARS AND THE STRUT TOWERS ARE RUSTING OUT AT THE TOP.
Engine
Filed Jun 9, 201570,000 milesNC
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Air Bags
Filed Mar 2, 2015FL
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT UPON IGNITING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 3/31/15*CN UPDATED 9/27/2017*CN
Child Seat
Filed Dec 12, 2014WA
TL* THE CONTACT OWNS A GRACO NAUTILUS SAFETY SEAT, MODEL NUMBER 1878678JJ, AND MANUFACTURED JULY 15, 2014. THE CHILD SEAT WAS BEING UTILIZED IN A 2000 CHRYSLER TOWN AND COUNTRY BY THE LATCH SYSTEM. THE CONTACT STATED THAT WHILE THE SEAT WAS SECURED IN THE VEHICLE, THE SEAT BEGAN TO MOVE LIBERALLY AND CAUSED THE LATCHES TO BECOME LOOSE WITHOUT MUCH EFFORT. THE CONTACT WAS CONCERNED WITH HOW EASILY THE LATCHES BECAME UNSECURED. THE MANUFACTURER WAS NOT CONTACTED. (RELATED VEHICLE INFORMATION: MODEL YEAR=2000, MAKE=CHRYSLER, MODEL=TOWN AND COUNTRY)
Air Bags
Filed Nov 5, 201488,000 milesMI
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER AND PASSENGER'S SIDE AIR BAGS DEPLOYED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Fuel/Propulsion System
Filed Feb 19, 2014192,000 milesMI
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 00V268000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 192,000.
Seat BeltsCrash
Filed Feb 18, 2014321,040 milesCA
THIS VEHICLE HAS FLAWED SEATBELTS. IT UNHOOKED DURING THE CRASH AND FLEW IN THE AIR, LANDED IN THE SQUAREPANTS FAMILY YARD THEN CAME BACK UP AND LANDED ON A 1995 PLYMOUTH MAGIC WAGON THAT ROLLED AWAY AT PRINCIPAL BROWN'S HOUSE. *TR
Engine
Filed Nov 4, 2013235,000 milesMN
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THERE WAS A COMPLETE LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE ENGINE AND VOLTAGE INDICATORS. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD WHERE THE DETACHED SERPENTINE BELT WAS RECONNECTED. THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 235,000.
Equipment
Filed Oct 3, 2013IN
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE HITCH ON THE VEHICLE WAS PARTIALLY FRACTURED AND HE WAS CONCERNED THAT THE HITCH COULD BECOME COMPLETELY DETACHED ANY MOMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10E034000 (EQUIPMENT) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering
Filed Jul 23, 2013140,560 milesFL
WHILE MY WIFE WAS PULLING INTO A DRIVEWAY SHE DROVE THRU A SMALL PUDDLE AND THE WATER SPLASHED UP ON THE IDLER PULLEY AND CAUSED THE BELT TO SLIP. THIS IN TURN CAUSED THE VEHICLE TO LOSE POWER STEERING. SHE ENDED UP IN THE YARD INSTEAD OF THE DRIVEWAY. I HAVE BEEN IN QUALITY SINCE 1985 AND I AM CURRENTLY A QUALITY MANAGER SO I AM REALLY SURPRISED WITH CHRYSLERS' LACK OF CONCERN WITH THIS DESIGN PROBLEM. I AM REALLY DISAPPOINTED WITH CHRYSLER AND THE NHTSA FOR NOT DOING SOMETHING ABOUT THIS ISSUE. MAYBE IT IS TIME TO LET SOME OF THE NATIONAL INVESTIGATIVE TV SHOWS KNOW ABOUT THE PROBLEM. *TR
Suspension
Filed Mar 11, 2013177,000 milesNH
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE DRIVER STRUT MOUNT WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE STRUTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 177,000. *TR
Service Brakes
Filed Feb 10, 2013320,000 milesSC
I WAS DRIVING IN TRAFFIC AND TRIED TO STOP APPLIED BRAKES AND THE PEDAL WENT DOWN TO THE FLOOR. I HAD TO VEER TO THE RIGHT TO PREVENT HITTING CAR IN FRONT OF ME. THIS HAPPENED WITH MY DAUGHTER DRIVING SEVERAL TIMES BEFORE AND SHE DID NOT TELL US. WE PUT NEW BRAKES ON THE CAR AND STILL HAVE THE PROBLEM. *TR
Engine
Filed Nov 1, 2012168,000 milesWI
I PURCHASED A 2000 CHRYSLER TOWN & COUNTRY NEW FROM A CHRYSLER DEALER IN WI. DURING THE MONTH OF OCTOBER 2012, THE CAR IT SUDDENLY STALLED OUT WHILE IN MOTION ON THE HIGHWAY WITH NO PRIOR WARNING. WHILE COASTING I WAS ABLE PUT THE VAN IN NEUTRAL AND RESTART IT. OVER THE COURSE OF VARIOUS TRIPS AT VARYING SPEEDS THE VAN STALLED SEVERAL MORE TIMES WHILE IN MOTION. THE PROBLEM WAS SO SPORADIC THAT IT WOULD GO AWAY FOR A FEW DAYS AND RANDOMLY RETURNED. THE CAR DOES NOT GIVE ANY SIGNS PRIOR TO STALLING SUCH AS SPUTTERING. THE VAN EVEN STALLS WHILE GOING STRAIGHT OR THROUGH CURVES AND TURNS LEAVING THE DRIVER TO MUSCLE THE CAR SAFELY TO A STOP BEFORE HAVING TO RESTART IT. AN INDEPENDENT MECHANIC WHO STATED THE PROBLEM HASN'T THROWN A CODE FOR THEM TO DIAGNOSE AND THEY WERE UNSUCCESSFUL IN GETTING THE CAR TO STALL OUT FOR THEM DURING TEST DRIVES. FROM THE COMPLAINTS THAT I'VE SEEN IT APPEARS THAT THE STALLING PROBLEMS ARE OCCURRING ON TOWN&COUNTRY MODELS RANGING FROM 1997-2007 AND IS AFFECTING BOTH THE 3.3LTR ENGINE AS WELL AS THE 3.8LTR ENGINE. IT SEEMS THAT THIS PROBLEM IS COMMON ENOUGH AMONG OWNERS. HAS THERE BEEN ANY RESOLUTION TO THIS ISSUE THAT ANYONE IS AWARE OF> *TR
Engine
Filed Oct 22, 2012148,000 milesPA
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH DURING RAINY WEATHER, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THAT THE SERPENTINE BELT HAD BECOME DETACHED. THE VEHICLE WAS REPAIRED BY REPLACING THE SERPENTINE BELT ON THE CORRECT TRACK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000. THE CURRENT MILEAGE WAS APPROXIMATELY 149,000. THE VIN WAS UNAVAILABLE.
Air Bags
Filed Sep 5, 2012162,000 milesIL
AIR BAG WARNING LIGHT BEGAN FLASHING IN JANUARY 2012; CRUISE CONTROL & STEREO CONTROLS ON STEERING WHEEL QUIT WORKING IN JUNE 2012; HORN QUIT WORKING IN JULY 2012. READ ABOUT RECALL ON 1994 - 2000 MODELS FOR FAULTY CLOCKSPRING. *TR
Engine and Engine Cooling
Filed May 8, 2012107,000 milesOH
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE DROVE OVER A POTHOLE AND THE SERPENTINE BELT SLIPPED OFF OF THE ENGINE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE BELT CHANGED, BUT THAT DID NOT REMEDY THE FAILURE. THE CONTACT STATED THAT THE BELT HAD FALLEN OFF FOUR TIMES. THE FAILURE MILEAGE WAS 107,000.
Engine and Engine Cooling
Filed Jan 25, 2012153,000 milesOH
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED FOLLOWED BY THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS TOWED TO A DEALER. THE DEALER DIAGNOSED THAT THE CAM SHAFT WAS FRACTURED . THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 153,000.
Fuel System, Gasoline › Fuel Injection System
Filed Jan 24, 2012NY
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE DEVELOPED A FUEL LEAK. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THERE WAS A RECALL ON THE FUEL RAIL FOR THE MODEL YEAR VEHICLE UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM). THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS REPAIRED IN 2003 UNDER THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/16/12*LJ
Steering
Filed Jan 13, 201275,000 milesMO
SEVERAL INCIDENTS OF SERPENTINE BELT DISENGAGED (SLIPPED OFF PULLEYS) CAUSED LOSS OF STEERING AND OVERHEATED ENGINE. FIRST TIME HAPPENED IN CAR WASH AND THREE TIMES DRIVING THROUGH RAIN PUDDLES. *TR
Suspension
Filed Jan 11, 2012123,000 milesIL
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO JERK, SHAKE AND DECELERATE ABNORMALLY. THE FAILURE RECURRED MOST OFTEN WHEN DRIVING IN RAINY WEATHER. THE VEHICLE WAS TAKEN TO AN AUTO MECHANIC FOR DIAGNOSTIC TEST IN WHERE THE TECHNICIAN ADVISED THAT THE DRIVER' S SIDE STRUT MOUNT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Electrical System
Filed Dec 21, 2011WA
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 20 MPH WHEN THE HEAT WAS ACTIVATED AND THE SMELL OF FUEL ENTERED THE VEHICLE. THE CONTACT ALSO STATED THAT THE KEYS WOULD SPORADICALLY BECOME STUCK IN THE IGNITION. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. WHERE THE MECHANIC CONFIRMED THAT THERE WAS AN ISSUE WITH THE IGNITION SWITCH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN.
Fuel System, Gasoline
Filed Dec 8, 2011127,000 milesOK
MY 2000 CHRYSLER TOWN AND COUNTRY VAN WHICH I PURCHASED NEW FROM A BRAUN MOBILITY DEALER IN OKLAHOMA HAS SMELLED LIKE GAS FOR A LONG TIME. I ESPECIALLY NOTICED IT AFTER I FILLED UP THE TANK. I THOUGHT THAT IT WAS FROM BEING OVER FILLED. THE SMELL CONTINUED TO GET WORSE SO I FINALLY INVESTIGATED FURTHER WITH MY DEALER. I WAS TOLD THAT THE BRAUN MOBILITY CORPORATION HAD TO REMOVE THE ORIGINAL CHRYSLER FUEL TANK AND INSTALL A BRAUN FUEL TANK FOR THE MOBILITY PORTION OF THE VAN TO WORK. THE VAN HAS A RAMP THAT ALLOWS A WHEELCHAIR ACCESS. THE DEALER INFORMED ME THAT THEY HAVE HAD 9 BRAUN FUEL TANKS LEAK DUE TO A WARP IN THE PLASTIC BRAUN TANK. MY VAN HAS NEVER BEEN WRECKED, IT HAS ALWAYS BEEN STORED IN A GARAGE, IT IS IN ALMOST NEW CONDITION AND IS ALL ORIGINAL. I HAVE NEVER HEARD OF A GAS TANK NOT OUTLASTING A CAR. MY INTENTIONS ARE TO KEEP THIS VAN FOR AS LONG AS IT IS PRACTICAL. THE BRAUN CONVERSION IS VERY EXPENSIVE BUT IS WORTH ALMOST NOTHING ON THE USED MARKET. I CONSIDER THIS ISSUE TO BE WORTH OF A RECALL . I ALSO CONSIDER THIS ISSUE TO BE A MAJOR LIFE SAFETY CONCERN THAT NEEDS TO BE INVESTIGATED IMMEDIATELY BEFORE SOMEBODY DIES. THE MECHANIC AT THE DEALER TOLD ME NOT TO DRIVE THE CAR UNDER ANY CIRCUMSTANCES UNTIL THE NEW TANK IS INSTALLED. THE NEW TANK WAS INSTALLED AND I NOTICED IT IS A TOTALLY NEW AND IMPROVED DESIGN THAT SUPPOSEDLY DOESN'T WARP. I HAVE WRITTEN BRAUN THROUGH THE BRAUN DEALER BUT HAVE GIVEN UP ON GETTING A RESPONSE. I UNDERSTAND REPLACING PARTS THAT HAVE
Power Train
Filed Sep 20, 2011152,000 milesNY
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS SHUT OFF WHEN A CHILD WAS ABLE TO MOVE THE GEAR SHIFTER INTO DRIVE WITHOUT DEPRESSING THE BRAKE PEDAL, WHILE THE CONTACT WAS STANDING IN THE EXTERIOR OF THE VEHICLE . THE VEHICLE BEGAN TO ROLL AWAY. THE CONTACT WAS ABLE TO ENTER THE VEHICLE WHILE IT WAS IN MOTION AND PLACED THE VEHICLE INTO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Suspension
Filed Sep 13, 201180,000 milesOH
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED THAT THE STRUT TOWER WAS CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 102,000.
Visibility › Power Window Devices and Controls
Filed Sep 10, 2011KY
I AM ON MY THIRD POWER WINDOW CABLE AND MOTOR. ALL THREE ON THE PASSENGER SIDE. *TR
Structure › Body
Filed Jun 2, 2011IL
RUSTED LEFT STRUT TOWER CAP ON A CHRYSLER 2000 TOWN AND COUNTRY. THIS IS A COMMON PROBLEM WITH THE VAN JUST CHECK THE BLOGS ON A COMPUTER OR CALL AN AUTO REPAIR SHOP. THIS IS A DANGEROUS PROBLEM I'M TOLD IF THE PROBLEM WAS NOT DISCOVERED IT'S POSSIBLE THE STRUT COULD FORCE THROUGH THE RUSTED TOWER TOP CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING. THE REPAIR WILL COST ME $300.00 TO $400.00 DOLLARS. THIS IS AN OBVIOUS BAD DESIGN THAT NEEDS TO BE RECALLED BY CHRYSLER BEFORE PEOPLE LOSE THEIR LIVES.CONSUMERS PURCHASE AUTOS IN GOOD FAITH THAT THEY WILL BE SAFE AND THAT WE WILL NOT HAVE TO BE FINANCIALLY PENALIZED FOR BAD DESIGNS. *TR
Structure › Body
Filed Jun 1, 2011IL
CHRYSLER 2000 TOWN AND COUNTRY STRUT TOWER RUST. DRIVERS SIDE OF STRUT TOWER RUSTED SO BAD THAT THE STRUT IS GOING TO RIP THROUGH THE TOP OF THE RUSTED TOWER. THIS IS A COMMON SAFETY ISSUE PROBLEM THAT SHOULD BE COVERED UNDER A CALL BACK SAFETY ISSUE. MY VAN IS PARKED IN MY GARAGE WHEN NOT IN USE, SO MY VAN HAS LITTLE EXPOSURE TO THE HARSH WEATHER ELEMENTS. WE KEEP OUR VAN WASHED AND WAXED OIL CHANGED EVERY 2000 MILES SO THE VAN IS KEPT MECHANICALLY AND COSMETICALLY IN GOOD REPAIR. THIS IS DEFINITELY A DESIGN FLAW THAT CHRYSLER WILL NOT STAND BEHIND. WHY WOULD ANYONE WANT TO PURCHASE AN AMERICAN VEHICLE? WITH ALL OF OUR TECHNOLOGY WE PRODUCE FLAWED DESIGNED VEHICLES. I WILL NOT GET INTO CHEVY SILVERADO STEERING COLUMN BANGING AND TRANSFER CASE PUMP RUB. I WILL NO LONGER PURCHASE AMERICAN FLAWED TECHNOLOGY VEHICLES. SHAME ON THE AMERICAN AUTO INDUSTRY FOR RIPPING OF CONSUMERS THAT DON'T HAVE THE MONEY WASTE ON REPAIRING THE ONGOING FLAWS. *TR
Wheels
Filed May 28, 201189,000 milesMN
WHILE DRIVING CHRYSLER T&C FRONT RIGHT WHEEL SHOOK, THEN CAME OFF. BOLTS SHAVED OFF. I SEE MANY OTHER COMPLAINTS OF THIS, SO THERE IS CLEARLY AN ISSUE HERE. I FEEL SO FORTUNATE THAT I WAS ONLY DRIVING 15 MPH ON A SIDE STREET AND WAS NOT CROSSING A BUSY HIGHWAY WHEN THIS INCIDENT OCCURRED! *TR
Structure › Body
Filed May 28, 2011106,000 milesMN
NORMAL USE OF THE VEHICLE HAS LED TO STRUT TOWERS RUSTING AND SEPARATING UNDER THE HOOD, CAUSING A POTENTIALLY DANGEROUS LOSS OF CONTROL WHILE DRIVING THE VEHICLE. REPAIR SHOP TOLD ME TO REPAIR WITH A "STRUT TOWER REPAIR KIT". THEY THEN EXPLAINED THIS IS A VERY COMMON DEFECT IN CHRYSLER/DODGE MINIVANS FROM 1996-2000 AND THERE IS A TECHNICAL SERVICE BULLETIN #23-044-02 ABOUT THE CONDITION AND REPAIR. IF LEFT UNDIAGNOSED AND UN-REPAIRED, THIS COULD CAUSE A VEHICLE OWNER TO LOSE CONTROL OF THE VEHICLE WHILE DRIVING. DUE TO THE # OF INCIDENTS & REPAIRS, THIS SEEMS TO BE A PRODUCT DESIGN DEFECT. CHRYSLER REFUSED TO PAY FOR THE KIT. I DON'T UNDERSTAND WHY A RECALL WOULD NOT BE ISSUED...BECAUSE NO ONE HAS DIED YET? *TR
Engine and Engine Cooling
Filed May 18, 201152,000 milesNY
TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH THE FAN BELT DETACHED FROM THE VEHICLE AND THE VEHICLE STALLED. THE FAILURE OCCURRED FIVE TIMES WHEN IT WAS SNOWING OR RAINING. THE VEHICLE WAS TOWED THREE OUT OF FIVE TIMES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FIVE TIMES WHERE THE FAN BELT WAS REPLACED EACH TIME. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Engine and Engine Cooling
Filed Apr 25, 2011149,000 milesIN
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SERPENTINE BELT SEPARATED FROM THE ALTERNATOR CAUSING THE ALTERNATOR TO FAIL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST AND ADVISED THAT THE VEHICLE DID NOT HAVE A PROTECTIVE SPLASH GUARD AND CAUSED WATER TO PENETRATE, SEPARATING THE SERPENTINE BELT FROM THE ALTERNATOR. THE BATTERY WAS REPLACED BUT THE FAILURE WAS NOT CORRECTED AND THE SERPENTINE BELT CONTINUED TO FAIL. THE MANUFACTURER ADVISED THAT THE FAILURE WAS NOT RECALLED. THE FAILURE MILEAGE WAS 149,000, AND THE CURRENT MILEAGE WAS 196,000.
Tires
Filed Apr 2, 2011120,000 milesPA
HANKOOK P215/65R16 96T TIRE BLOW OUT ON A 2000 CHRYSLER TOWN & COUNTRY. TIRE WAS IN GOOD CONDITION, NO DRY ROT LOCATED ON REAR LEFT SIDE. HAVE PHOTOS AVAILABLE SHOWING BLOWOUT, CONDITION OF TIRE, ALMOST A PERFECT CUT FROM RIM TO RIM. CAUSED DAMAGE TO FUEL FILLER NECK AND FILL PORT AS WELL AS DAMAGE TO REAR DRIVER'S SIDE FENDER AND SURFICAL DAMAGE FROM TREAD OF TIRE. *TR
SteeringCrash3 injured
Filed Dec 26, 2010FL
AFTER REPEATED SERPENTINE BELT REPLACEMENT ON 2000 T&C THE BELT HAS SLIPPED OFF DURING A "MINOR" RAIN STORM, THE BELT SLIPPED OFF AGAIN AND CAUSED ME TO LOSE POWER STEERING AND I CRASHED INTO ANOTHER VEHICLE AS WELL AS A BUSINESS. I CONTACTED THE DEALER AND THEY INFORMED ME THAT EVEN THOUGH THERE HAVE BEEN REPEATED COMPLAINTS ABOUT THIS PROBLEM, THAT BECAUSE THE NHTSA HAS NOT ISSUED AN "OFFICIAL" RECALL OF THIS PROBLEM THAT THERE WAS NOTHING THAT COULD BE DONE. WHAT ARE MY TAX DOLLARS BEING SPENT ON? *TR
Fuel System, Gasoline
Filed Dec 6, 201058,000 milesWA
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY MINI VAN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED THAT THE CONNECTOR FRACTURED AND GASOLINE FUEL WAS LEAKING FROM THE VEHICLE. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE CONTACT STATED THAT THE ETHANOL AND FUEL WAS DRYING OUT THE PLASTIC AND CAUSING THE FAILURE. THE CONTACT MADE REPAIRS TO THE VEHICLE. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Steering
Filed Nov 24, 201091,308 milesIL
AFTER GETTING CAUGHT IN AN EARLY EVENING'S THUNDERSTORM, I ATTEMPTED A REGULAR, RIGHT TURN OFF US 34 TOWARD OUR SUBDIVISION. OUR 2000 CHRYSLER MINI VAN LOST POWER STEERING DURING THE TURN. I WAS UNABLE TO KEEP COMPLETELY WITH IN MY LANE. THANKFULLY, NO ONE WAS IN THE OPPOSING TRAFFIC LANE. AFTER REGAINING MY COMPOSURE, I DECIDING IT WAS OK TO "LIMP" HOME WITH THE VAN, THROUGH THE SUBDIVISION. I NOTICED A LOT OF THE DASH LIGHTS WERE TRIGGERED, WHICH INDICATED TO ME THAT THE ALTERNATOR WAS NO LONGER WORKING FOR THE FINAL COUPLE OF BLOCKS. THIS AFFECTED THE BRIGHTNESS OF THE HEADLIGHTS AND SLOWED THE WIPER SPEED. THIS ALSO AFFECTED THE AIR CONDITIONER AND THAT PREVENTED THE DEFOGGER FROM WORKING PROPERLY. ONCE AT HOME, I FOUND THAT THE SERPENTINE BELT HAD COME OFF. IN ANOTHER MOMENT OF TIME, THE BELT'S COMING OFF MIGHT HAVE EASILY HAVE RESULTED IN MORE DISASTER. CONSULTING THE AUTO REPAIR PLACE, (WHICH HAD REPLACED THE SAME BELT IN JUNE), I HAD THE VAN TOWED IN, WHERE A NEW BELT WAS INSTALLED. NOTHING ELSE WAS FOUND AMISS IN THE SYSTEM. IT WAS SUGGESTED THAT PERHAPS THE RAIN OR A PARTICULAR PUDDLE HAD THE EFFECT OF CAUSING THE WET BELT TO SLIP OFF DURING THE TURN. AND IT WAS MENTIONED THAT THEY HAD SEEN SIMILAR "WET BELT" ISSUES FROM MY VAN'S MANUFACTURER. NOW I'M AFRAID TO DRIVE IN THE RAIN WITH THE VAN FOR FEAR OF IT HAPPENING AGAIN WITH WORSE CONSEQUENCES.
Engine and Engine Cooling › Cooling System
Filed Oct 26, 2010160,000 milesIN
MY 2000 CHRYSLER TOWN AND COUNTRY VAN, HAS A PROBLEM WITH THE SERPENTINE BELT COMING OFF WHILE IT IS RAINING. THIS IS A VERY DIFFICULT AND DANGEROUS PROBLEM BECAUSE IT CAUSE THE POWER STEERING TO GO OUT AND THE MOST INOPPORTUNE TIMES. I REALLY WISH SOMEONE WOULD BE ETHICAL ENOUGH FROM CHRYSLER OR NHTSA TO DO A RECALL BEFORE SOMEONE GET KILLED. *TR
Structure › Frame and Members
Filed Sep 17, 2010165,000 milesMI
2000 CHRYSLER T&C - STRUT TOWERS RUSTED THROUGH. *TR
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Aug 30, 201054,000 milesMI
TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT SHE WAS DRIVING WHEN SHE NOTICED THAT THE BRAKE LIGHTS SUDDENLY ILLUMINATED. THE NEXT DAY, THE CONTACT WAS DRIVING INTO A REPAIR SHOP WHEN SHE ATTEMPTED TO STOP AT A TRAFFIC SIGN BUT THE BRAKES FAILED. SHE WAS ABLE TO DETOUR AND DRIVE THE VEHICLE TO HER RESIDENCE. A MECHANIC INSPECTED THE VEHICLE; AND STATED THAT A BRAKE LINE RUPTURED WHICH CAUSED THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 54,000.
Complaints 1-50 of 306, newest first, reproduced as filed.
2000 Chrysler Town And Country: questions buyers ask
Is the 2000 Chrysler Town And Country a good car?
It is not among the Town And Country years to avoid. Owners filed 306 complaints, against about 396 for a typical Town And Country year. The most common complaint is about the transmission (16%).
What is the most common problem with the 2000 Chrysler Town And Country?
The transmission: 48 of the 306 complaints (16%) are about it. Owners most often say it drops into neutral (8%) and slips or will not engage a gear (6%). The typical report comes at 60,410 miles.
How many recalls does the 2000 Chrysler Town And Country have?
7 safety recalls on file with NHTSA, the most recent filed Aug 10, 2010. The largest, 00V268000, covered 1,163,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2000 Chrysler Town And Country problems start?
Half of the complaints that record an odometer reading came in before 80,000 miles. For the transmission the midpoint is 60,410 miles.
Has NHTSA investigated the 2000 Chrysler Town And Country?
Yes, 4 times. The latest, EA04013 ("DRIVER AIR BAG CLOCKSPRING FAILURE"), was opened Jun 4, 2004 and closed May 25, 2005.
Are there service bulletins for the 2000 Chrysler Town And Country?
The manufacturer filed 81 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (12), the body and frame (10) and the engine (7). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 10, 2010. Source: NHTSA Office of Defects Investigation.