Page 2 of 16 · complaints 51–100 of 762

2003 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Air Bags
Filed Oct 20, 2016FL

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 14, 2016240,000 milesOK

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 38 MPH, THE DRIVER SIDE AIR BAG SUDDENLY DEPLOYED. MOMENTS LATER, THE PASSENGER SIDE AIR BAG DEPLOYED. THERE WAS NO FRONT END DAMAGE OR IMPACT TO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 240,000.

Air Bags
Filed Sep 19, 2016FL

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V3046000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Sep 12, 2016MA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Aug 22, 2016WA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 18, 2016162,000 milesMO

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHEN ATTEMPTING TO REMOVE THE KEYS FROM THE IGNITION, THE ENGINE WAS STILL RUNNING. DUE TO THE FAILURE, THE BATTERY WAS CHANGED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000.

Tires
Filed Aug 17, 201675,000 milesRI

DRIVING A JEEP 2003 MICH LX TIRE 235/65/R17 SIDEWALL DRY ROT, REPORTED TO MICH THEY SAID IT WAS THE OZONE, AS A SCIENTIST AND AN NDT LEVEL 4 INSPECTOR I WAS SURPRISED THAT THE PERSON THEY SENT ME TO ADDRESS THE ISSUE SPENT LESS THAN 10 MINUTES LOOKING AT THE REMAINING 3 TIRES. THE PERSON REFUSED TO GIVE ME ANY WRITTEN REPORT THE TIRES ONLY HAVE 15K ON THEM. MICHELIN WILL NOT GIVE ME A VOUCHER FOR 4 FREE TIRES I AM AFRAID OTHERS WILL HAVE THE SAME ISSUE THE DRY ROT SIDE WALL WILL BLOW OUT AND CAUSE A DEATH OR SEVERAL. MICHELIN RECALLED 1,3 MILLION TIRES VOLUNTARILY BUT REFUSES TO RECALL MINE. BEWARE OF MICHELIN TIRES.

Air Bags
Filed Aug 17, 2016240,000 milesNC

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 2 MPH ON JUNE 15, 2016, THE AIR BAG WARNING INDICATOR ILLUMINATED. IMMEDIATELY AFTER, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. A WEEK LATER, THE CONTACT RECEIVED A LETTER STATING THAT THEY REFUSED TO REPAIR THE VEHICLE BECAUSE THEY DID NOT BELIEVE THE FAILURE WAS DUE TO A DEFECTIVE PART. THE CONTACT RECEIVED A RECALL NOTIFICATION ON AUGUST 17, 2016. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 240,000.

Air BagsFire
Filed Aug 8, 2016160,000 milesCO

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, SMOKE APPEARED FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND THE SMOKE SMELLED LIKE BURNING WIRES. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. PARTS DISTRIBUTION DISCONNECT.

Power TrainCrash1 injured
Filed Aug 5, 2016NC

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. UPON EXITING THE VEHICLE, IT REVERSED INTO A DITCH. THE CONTACT WAS KNOCKED BACKWARDS BY THE VEHICLE, BUT WAS ABLE TO GET UP BEFORE BEING ROLLED OVER BY THE REAR TIRES. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK INJURIES, CUTS, AND ABRASIONS TO THE LEGS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED DUE TO THE FAILURE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INSURANCE AUTHORIZED COLLISION CENTER WHO REPAIRED THE DAMAGES. THE VEHICLE WAS TAKEN TO THE DEALER WHO TEST DROVE THE VEHICLE, BUT WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Air Bags
Filed Jul 26, 2016212,000 milesNY

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 212,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jul 18, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jul 18, 2016GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE DEALER SCHEDULED THE RECALL REPAIR APPOINTMENT AS WELL AS FOR A MANUFACTURER RECALL FOR THE REAR STRUCTURAL ENHANCEMENT. WHEN THE CONTACT ARRIVED TO PICK UP THE VEHICLE, THE CONTACT WAS INFORMED THAT THE OEM TRAILER HITCH NEEDED TO BE ORDERED AND THE PARTS WERE NOT AVAILABLE TO ORDER THE PARTS TO RECEIVE THE RECALL REPAIR CONCERNING THE AIR BAGS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE DEALER CONTINUED TO STATE THAT THEY WOULD FOLLOW UP WITH A SOLUTION, BUT THE CONTACT RECEIVED NO FOLLOW UP RESPONSE FROM THE DEALER BEYOND A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jul 13, 2016139,000 milesIL

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE CONTACT STATED THAT THE FAILURE RECURRED WHENEVER THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE SEAT BELTS WERE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.

Air Bags1 injured
Filed Jun 30, 2016200,000 milesFL

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE FILLED WITH SMOKE AND THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Air Bags
Filed Jun 29, 2016110,000 milesFL

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Structure › Body
Filed Jun 27, 2016173,000 milesNY

WHILE DRIVING AT 55MPH IN DAYLIGHT ON A DRY PAVED COUNTRY ROAD, I STEPPED ON THE BRAKES AND THE CAR SHUDDERED LIKE I RAN OVER SOMETHING, AND WAS THROWN VIOLENTLY INTO THE OTHER LANE, THEN ALMOST OFF THE ROAD INTO THE TREES. ON EXAMINATION, I FOUND THE CAR'S FRAME HAD FAILED AND RIPPED AWAY WHERE THE RIGHT REAR CONTROL ARM ATTACHES TO THE FRAME. THE CONTROL ARM MOUNT IS ON THE FRAME THAT CAME LOOSE, ALLOWING THE REAL AXLE TO SHIFT BACKWARDS SEVERAL INCHES ON THE PASSENGER SIDE. I LIVE IN NEW YORK AND I EXPECT RUST BUT NOT TO THE POINT OF THE DISINTEGRATION OF SEVERAL INCHES OF FRAME. THE SHEET METAL USED FOR THE FRAME APPEARS TO BE THIN, PERHAPS 20 GAUGE STEEL. THE REST OF THE VEHICLE IS IN GREAT CONDITION, AND IS DRIVEN DAILY BY MY WIFE. I AM GLAD I WAS DRIVING WHEN THIS HAPPENED. I REPORTED THIS FAILURE TO MY LOCAL CHRYSLER DEALER (GOLDSTEIN CHRYSLER, LATHAM NEW YORK) AND TO THE CHRYSLER CORPORATION CUSTOMER SERVICE LINE. NEITHER OFFERED ANY HISTORY ON SUCH A PROBLEM. I CANNOT BE THE ONLY PERSON TO HAVE SUCH A FAILURE, AS THIS IS A COMMON VEHICLE. I WILL TAKE PHOTOS TO DOCUMENT WHAT THE DAMAGE TO THE FRAME LOOKS LIKE. I DON'T KNOW HOW TO UPLOAD THEM. PLEASE CONTACT ME AND I WILL GET THEM TO YOU. THE VEHICLE IS AVAILABLE FOR INSPECTION.

Air Bags
Filed Jun 15, 2016200,000 milesNC

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PARTS FOR THE REPAIR HAD NOT BEEN AVAILABLE FOR MONTHS. THE CONTACT WAS ABLE TO SCHEDULE A RECALL REPAIR MONTHS LATER AND WAS INFORMED THAT THE PART WAS REPLACED. ON ONE OCCASION, WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE MANUFACTURER WAS NOTIFIED AND INDICATED THAT THEY WOULD NOT ADDRESS THE REPAIR. THE DEALER DIAGNOSED THAT THE STRAP AROUND THE AIR BAG WAS FAULTY AND THAT THE DASHBOARD, STRAP, AND AIR BAG NEEDED TO BE REPLACED. THE DEALER STATED THAT THE DASHBOARD WAS NO LONGER IN PRODUCTION. THE FAILURE MILEAGE WAS 200,000. UPDATED 07/27/16*LJ

Air Bags
Filed May 31, 2016155,000 milesVA

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT NOTICED THAT THE AIR BAGS DEPLOYED OVERNIGHT WHILE THE VEHICLE WAS UNOCCUPIED. THE CONTACT DROVE THE VEHICLE THE PREVIOUS EVENING AND NOTICED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THREE MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

Air Bags
Filed May 28, 201693,191 milesGA

WHILE AT A STOP SIGN, BOTH SIDE AIR BAGS "EXPLODED" WITH A LARGE BANG AND COVERED ALL SIDE WINDOWS OF THIS VEHICLE. WE WERE FORTUNATE THAT THE VEHICLE WAS STOPPED RATHER DRIVING AND POSSIBLY CAUSING A SERIOUS INJURY TO BOTH MY WIFE AND MYSELF

Air Bags
Filed Apr 20, 2016OR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Apr 19, 2016140,000 milesMI

THE WIRE HARNESS GOING TO THE DRIVER DOOR IS NOT LONG ENOUGH SO WHEN YOU OPEN THE DOOR THE WIRES WILL BECOME LOSE OR DISCONNECT AS A RESULT IN THE POWER LOCKS,POWER MIRRORS,POWER WINDOWS, EVIC CENTER TO MALFUNCTION AND THE ALL THE DOME LIGHTS REMAIN ON. AND I'M NOT THE ONLY VEHICLE TO HAVE HAD THIS PROBLEM THERE ARE HUNDREDS WROTE ON THE JEEP FORUM.

Air Bags
Filed Apr 11, 2016112,000 milesOH

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 112,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 28, 2016IN

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL NOTICE 15V-046. *SMD

Air Bags
Filed Mar 24, 2016OR

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RESTRAINT CONTROL MODULE REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL AND WINDOW MOTOR REGULATOR ASSEMBLY PROBLEMS. *SMD ALSO, THE PASSENGER AND DRIVER SIDE FRONT WINDOW MOTOR REGULATORS BROKE, THE CD PLAYER MALFUNCTIONED, THE PASSENGER SEAT BELT PRETENSIONER WAS INOPERATIVE AND THE BRAKES WERE NOT PERFORMING AS DESIGNED. *JB

Air Bags
Filed Mar 24, 2016MN

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 14, 2016NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 3, 2016IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 29, 2016GA

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR OCCUPANT RESTRAINT CONTROL MODULE RECALL. *SMD RECALL # 15V046000.*JB

Air Bags
Filed Feb 28, 2016SC

I HAVE RECEIVED MANY RECALL NOTICES ABOUT THE OCCUPANT RESTRAINT CONTROL MODULE FOR MY VEHICLE. I HAVE TAKEN MY CAR TO THE NEAREST JEEP DEALERSHIP TO GET IT SERVICED. EACH TIME THEY SAY THAT THEY DO NOT HAVE THE PARTS TO FIX THIS RECALL. I DO SEE THE NEED TO INFORM ME OF THE RECALL IF THE DEALERSHIP IS NOT TAKING THE RECALL SERIOUSLY AND ARE MAKING LITTLE NO EFFORTS TO COMPLETE IT.

Air Bags
Filed Feb 25, 2016MI

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 19, 2016NV

TAKATA RECALL - I HAVE RECEIVED 2 DIFFERENT NOTICES REGARDING THIS RECALL AND HAVE CALLED THE NEAREST DEALERSHIP ON 8-19-2015, AND 8-14-15 AND TOLD PARTS WERE NOT AVAILABLE. RECEIVED A NEW NOTICE AND CALLED 2-19-16 AND TOLD THE SAME THING....DO I HAVE TO BECOME A STATISTIC BEFORE SOMETHING IS DONE?? I KNOW MY JEEP IS AN OLDER MODEL BUT IT LOOKS BRAND NEW, KEPT IN EXCELLENT CONDITION AND HAS ONLY 88145 MILES ON IT.

Air Bags
Filed Feb 18, 2016VA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT

Air Bags
Filed Feb 18, 2016IA

WE RECEIVED AN AIR BAG RECALL FROM YOU OVER A YEAR AGO (BELOW DATE IS A GUESS ON WHEN SERVICE WAS PERFORMED) REGARDING A RECALL ON THE AIR BAGS. WE HAD A DODGE/JEEP DEALER IN INDIANOLA IOWA CHECK FOR RECALL. THAT WEEK AFTER WE HAD VEHICLE BACK FROM THIS DEALER, OUR AIR BAG LIGHT CAME ON. I CALLED THE DEALER AND THEY TOLD ME THAT IT WAS NOTHING THEY DID, WAS VERY RUDE TO US AND SAID THEY COULDN'T FIX IT UNLESS WE PAID FOR REPAIRS. THE AIR BAG LIGHT WAS NOT ON BEFORE WE TOOK VEHICLE TO DEALER, BUT AFTER THEY DID WHATEVER TO VEHICLE THIS IS WHEN THE LIGHT CAME ON. WITHIN THIS LAST YEAR I HAVE CONTACTED THIS DEALER AND TALKED WITH THE SERVICE MANAGER WHICH HE WAS VERY RUDE AND I HAVE LEFT MESSAGES WITH THE DEALER FOR ANOTHER MANAGER OR OWNER OF THE BUSINESS TO CALL ME, AND I STILL CONTINUE TO WAIT FOR A RESPONSE FROM THEM. IS THERE ANYTHING I CAN DO OR YOU TO HAVE THIS RECALL CHECKED TO MAKE SURE REPAIRS WERE DONE?, AND DONE CORRECTLY?, AS WITH THE LIGHT ON AFTER REPAIRS WERE MADE, MAKES ME CONCERNED FOR THE SAFETY OF EVERYONE.

Air Bags
Filed Feb 17, 2016WV

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 16, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR A YEAR AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED ANOTHER NOTIFICATION TO SCHEDULE THE SAME REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 12, 2016PA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 12, 2016IL

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE AIR BAG AND SEAT BELT WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER AND FAILURE MILEAGE WERE UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 11, 2016VA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 11, 2016NY

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/06/16*LJ UPDATED 04/14/16. *JB

Air BagsCrash2 injured
Filed Feb 11, 2016189,000 milesNY

TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE VEHICLE SUDDENLY VEERED TO THE LEFT. THE VEHICLE DROVE INTO A DITCH AND LANDED IN A BUNCH OF TREES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND DRIVER SUSTAINED INTERNAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.

Air Bags
Filed Feb 11, 2016OH

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 4, 2016170,000 milesCA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE SIDE CURTAIN AIR BAGS INADVERTENTLY DEPLOYED. THE AIR BAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE REMEDY OR PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 21, 2016LA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V2046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Seats
Filed Jan 19, 2016VA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHENEVER THE FRONT DRIVER SEAT WAS OCCUPIED THERE WAS A SIDE TO SIDE MOVEMENT DUE TO THE FAULTY TRACK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SEAT WAS EXTREMELY LOOSE DUE TO THE POORLY DESIGNED TRACK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Air Bags
Filed Jan 12, 2016TX

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jan 4, 2016TX

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 4, 2016TN

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE DEALER WAS UNABLE TO SUPPLY THE PARTS FOR THE RECALL REPAIR FOR AN EXTENDED PERIOD. THE MANUFACTURER WAS CONTACTED MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 29, 2015MD

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 21, 2015NY

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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