Page 3 of 16 · complaints 101–150 of 762

2003 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Air Bags
Filed Dec 17, 2015VA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 16, 2015100,000 milesIL

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR HAD ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Air Bags
Filed Dec 14, 2015169,000 milesGA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR HAD ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 169,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 3, 2015CA

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIRBAG RESTRAINT SYSTEM REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD THE CONSUMER STATED HE HAS BEEN TRYING FOR TWO YEARS TO GET THE AIR BAG SYSTEM CORRECTED. *JB

Air Bags
Filed Nov 19, 2015CO

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE WAITING FOR THE PART TO REPAIR THE VEHICLE FOR AN EXTENDED PERIOD OF TIME, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 16, 2015AZ

TAKATA RECALL: TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/12/16*LJ *CN

Air Bags
Filed Nov 13, 2015TX

TL* TAKATA RECALL- THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 30, 2015MI

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 29, 2015CA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/29/15*LJ

Visibility/WiperCrashFire1 injured
Filed Oct 28, 2015110,000 milesRI

BLOWER ONLY COLD AIR ALL THE TIME, MECHANIC SAID VERY POPULAR ISSUE WITH THESE VEHICLES - SAFETY ISSUE

Visibility/Wiper
Filed Oct 27, 2015170,000 milesPA

WINDSHIELD BLOWER NOT WORKING PROPERLY BLOWING COLD AIR ALL THE TIME

Air Bags
Filed Oct 26, 2015NC

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Exterior Lighting
Filed Oct 21, 2015159,000 milesNC

BOTH LEFT SIDE & RIGHT SIDE REAR BRAKE LIGHTS FAIL WHEN APPLYING BRAKES WITH HEADLIGHTS ON. THE 3RD BRAKE LIGHT ABOVE REAR HATCH DOOR DOES OPERATE HOWEVER. ALL 3 REAR BRAKE LIGHTS DO OPERATE PROPERLY WITH HEADLIGHTS OFF (DAYTIME DRIVING). CONDITION EXISTS WHEN CAR IS IN MOTION ON CITY STREETS OR HIGHWAYS OR WHILE STATIONARY EITHER PARKED OR IDLING. TURN SIGNALS OR BACK UP LIGHTS ARE NOT AFFECTED.

Air Bags
Filed Oct 21, 2015CT

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 21, 2015TN

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 19, 2015NY

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 14, 2015NJ

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/27/16*LJ UPDATED 02/25/16.*JB

Air Bags
Filed Oct 13, 2015AZ

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Body
Filed Oct 11, 2015115,000 milesFL

GAS TANK SUBJECT TO FIRE FROM REAR INPACT

Unknown or Other
Filed Oct 3, 2015FL

THE A/C N HEATER BLOW HOT AND COLD AIR THRU DIFFERENT VENTS.

Air Bags
Filed Sep 30, 2015CA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Air Bags
Filed Sep 29, 2015TX

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Trailer Hitches
Filed Sep 21, 2015NY

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION REGARDING THE TRAILER HITCH; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 18, 2015TX

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 16, 2015IL

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 15, 2015CO

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Seats
Filed Sep 15, 2015140,000 milesOH

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER SEAT FRACTURED WITHOUT WARNING. AS A RESULT, THE CONTACT FELL BACKWARDS INTO THE REAR SEAT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD THE FRONT DRIVER SEAT REPLACED THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. UPDATED 11/20/15*LJ

Air Bags
Filed Sep 14, 2015OR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Wheels
Filed Sep 9, 2015140,000 milesPA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE FRONT DRIVER SIDE TIRE DETACHED FROM THE VEHICLE. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT INDEPENDENTLY REPLACED THE TIRE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE AS THE REAR DRIVER'S SIDE TIRE DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Air Bags
Filed Sep 8, 2015NY

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 4, 2015SC

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V004600 (AIR BAGS) WAS RECEIVED IN 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 1, 2015112,000 milesCA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THIS ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. MA 10/21/15 *CN

Air Bags
Filed Aug 31, 2015IN

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Aug 20, 2015KY

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel/Propulsion System
Filed Aug 19, 2015KS

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE FUEL TANK ASSEMBLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE FUEL TANK ASSEMBLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06E011000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Aug 12, 2015GA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 11, 2015MD

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 10, 2015NJ

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 10, 201565,000 milesFL

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS). HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Air Bags
Filed Aug 5, 2015115,000 milesCA

THE HANDLING OF THE RECALL FOR THE OCCUPANT RESTRAINT CONTROL MODULE HAS BEEN VERY POOR. I WAS NOTIFIED IN FEBRUARY OF THIS ISSUE. THE LOCAL JEEP DEALERSHIP'S SERVICE DEPARTMENT (SAN LEANDRO JEEP) HAS BEEN HORRIBLE. I HAVE BEEN THERE THREE DIFFERENT TIMES IN THE PAST SEVERAL WEEKS, AFTER CHECKING IN SEVERAL TIMES PRIOR FOR AN UPDATE ON THE REPLACEMENT PARTS. THE FIRST TIME, THEY KEPT THE CAR OVERNIGHT AND SOMEHOW DID NOT GET THE JOB IN THE SYSTEM SO MY CAR WAS NOT REPAIRED. IN FOLLOW UP, THEY SET UP ANOTHER APPOINTMENT AND WHEN I DROPPED MY CAR OFF AGAIN, AT THAT TIME I WAS TOLD THEY DID NOT HAVE THE SAFETY REPLACEMENT PART. NOT ONLY HAS THE MANUFACTURER BEEN SLOW TO THE POINT OF AVOIDANCE IN ADDRESSING THIS SERIOUS SAFETY ISSUE, THE LOCAL DEALERSHIPS ARE UNDER PREPARED AND UNTRAINED IN HOW TO PROVIDE CUSTOMER SERVICE.

Steering
Filed Jul 30, 2015160,000 milesFL

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE MAKING A RIGHT OR LEFT TURN, A LOUD NOISE EMITTED FROM THE STEERING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Steering
Filed Jul 30, 2015160,000 milesFL

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH AND MAKING A LEFT OR RIGHT TURN, A WHINNING NOISE EMITTED FROM THE STEERING COLUMN WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Air Bags
Filed Jul 30, 2015CT

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 27, 2015FL

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 27, 2015155,621 milesOR

I HAVE CONCERNS ABOUT MY AIRBAG LIGHT, I HAVE TAKEN MY VEHICLE TO LITHA DEALERSHIP FOR RECALLS, BASED ON RECALL NOTICE'S. WHAT CONCERNS ME IS MY AIRBAG LIGHT KEEPS COMING ON. I GO TO THE DEALERSHIP AND THEY SAY THAT THEY DON'T HAVE ANY PARTS FOR THIS RECALL, THEY RESET THE COMPUTER FOR THE AIRBAG LIGHT AND THE LIGHT STAYS OFF FOR A SHORT TIME THEN I TAKE IT BACK AND THEY DO THE SAME PROCEDURE.I THINK THE DEALER SHIP PLACED A JUMPER WIRE SO THE LIGHT GOES OFF. (LIGHT'S BACK ON.) I'M STILL DRIVING WITH THE AIRBAG LIGHT BACK ON, VERY DISTRACTING.

Air Bags
Filed Jul 24, 2015IN

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 22, 2015NY

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 20, 2015WI

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 20, 2015AL

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 17, 2015OH

TO WHOMEVER IT MAY CONCERN, I RECEIVED NOTICE OF A RECALL OF MY VEHICLE IN FEBRUARY OF 2015. THE SAFETY RECALL NUMBER IS R06 / NHTSA 15V-046 OCCUPANT RESTRAINT CONTROL MODULE. I PURCHASED THIS JEEP NEW AND SINCERELY HAVE CONCERNS DRIVING THIS VEHICLE KNOWING THE SAFETY RISK IN THE AIR BAG SYSTEM. I HAVE CONTINUOUSLY FOR OVER 6 MONTHS BEEN TRYING TO GET THE AIR BAG ALARM/LIGHT TO BE FIXED/REPAIRED. JAKE SWEENEY CHRYSLER JEEP, IN CINCINNATI, OHIO, HAS TOLD ME THE NEEDED PART HAS TO BE MADE. THE PART WAS TO BE DELIVERED ORIGINALLY BY 1/25/15 THEN IT WAS CHANGED TO 2/25/15, THEN THE DATE WAS MOVED TO 5/30/15 AND NOW I WAS TOLD LAST WEEK THE DELIVERY DATE IS SHOWN TO BE UNKNOWN. PLEASE TELL ME WHAT I CAN DO TO GET THE CAR AIR BAG REPAIRED! THANK YOU. CONCERNED OWNER/DRIVER *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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