1996 Jeep Grand Cherokee complaints

I RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER CONCERNING GAS TANK PROBLEMS. I SCHEDULED AN APPOINTMENT AND TOOK THE CAR TO THE DEALER. THEY WERE TO INSTALL A TRAILER HITCH TO CORRECT THE PROBLEM. THEY CALLED AND SAID THEY COULD NOT DO THE WORK BECAUSE THE BUMPER WAS NOT IN LINE AS IT APPARENTLY BEEN HIT. I WAS TOLD NEEDED TO PAY TO FIX THIS BEFORE THEY WOULD DO THE WORK. THE CAR IS 19 YEARS OLD AND CHRYSLER ALLOWED US TO DRIVE IT WITHOUT US KNOWING ABOUT THE EXISTING DEFECT. IT SEEMS QUITE UNFAIR THAT THEY ONLY HAVE ONE METHOD TO REPAIR THEIR DEFECT AND THEY ARE THEN OFF THE HOOK FOR THEIR OWN SAFETY DESIGN FLAW. THIS IS THE ESSENCE OF MY COMPLAINT. *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER STATED THAT THE MANUFACTURER HAD ONLY THREE PARTS WITHIN A YEAR AND WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) APPROXIMATELY SIX MONTHS AGO. THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING AT 65 MPH THE VEHICLE SHUTS OFF AND WILL NOT START UNTIL THE VEHICLE COOLS AND WILL RUN FOR A WHILE AND SHUT OFF BUT THIS TIME IT WILL TAKE HOURS BEFORE IT STARTS AGAIN WHICH IT WOULD BEGIN TO REPEAT THE PROCESS OF SHUTTING OFF. I CHANGED ALL THE SENSORS AND HAD THE FUEL PUMP CHECKED OUT BUT IT STILL SHUTS OFF. *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

I CAN BE DRIVING AND MY VEHICLE WILL JUST CUT OFF IN TRAFFIC. I HAVE REPLACED ALL PARTS UNDER THE HOOD WITH THE ACCEPTION OF THE MOTOR AND TRANSMISSION. *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT CALLED THE DEALER FOR MONTHS AND WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

FOR THREE YEARS, JEEP GC HAS GONE THROUGH 6 DIFFERENT BATTERIES. DRAIN OCCURS RANDOMLY BUT MAY APPEAR TO BE RELATED TO FACTORY REMOTE KEYLESS ENTRY. JEEP HAS ALSO EXPERIENCED OTHER ELECTRONIC POWER SURGES IN PAST (INTERIOR LIGHTS AND GAUGES GOING HAYWIRE, DRIVER/NAVIGATION CONSOLE LITERALLY GOING UP IN SMOKE.) SEVERAL AUTOMOBILE TECHNICIANS HAVE SERVICED THE VEHICLE AND HAVE NOT BEEN ABLE TO LOCATE THE ORIGIN OF THIS PROBLEM. THE PROBLEM, ITSELF, COULD VERY WELL LEAD TO AN ACCIDENT, FIRE, AND EVEN FATALITY. *TR

THE JEEP WILL DIE AT ANY GIVEN TIME, PLACE, TEMPERATURE. NOTHING SEEMS TO MAKE A DIFFERENCE. THE ONLY THING I CAN GET TO MAKE A DIFFERENCE ON WHETHER IT RUNS OR DIES IN PUTTING PRESSURE BY HAND ON THE NUMBER THREE COMPUTER PLUG. NO CHECK ENGINE LIGHT, NO CODES NO NOTHING. JUST A FAULTY COMPUTER DESIGN THAT'S PUTTING MYSELF AND MY FAMILY IN DANGEROUS SITUATIONS ON A REGULAR BASIS. *TR

I RECEIVED A SAFETY RECALL NOTICE # N45/NHTSA 13V-252. THIS NOTICE EXPLAINS THAT THE FUEL TANK ON MY VEHICLE HAS A CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. CHRYSLER IS SUPPOSED TO INSPECT MY VEHICLE AND INSTALL AN ORIGINAL EQUIPMENT MANUFACTURER (OEM) TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE ( PARTS AND LABOR ). MY CAR DOES NOT HAVE A TRAILER HITCH SO THIS NEEDS TO BE DONE. I HAVE CALLED THE LOCAL CHRYSLER DEALER IN MY AREA - ROCKLAND CHRYSLER JEEP ON ROUTE 304 IN NANUET, NEW YORK 10954 - SEVERAL TIMES. FIRST CALL WHEN I RECEIVED THE RECALL NOTICE - SEVERAL MONTHS AGO, I WAS TOLD THAT THERE IS NOTHING FOR ME TO DO AT THIS TIME, SOMEONE WOULD CONTACT ME. NO ONE EVER DID. I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 1 800 853 1403; I GAVE THEM MY VEHICLE IDENTIFICATION NUMBER AND ASKED FOR AN UPDATE ON THE RECALL AS I WAS CONCERNED ABOUT THE SAFETY HAZARD TO ME AND MY FAMILY. I WAS TOLD THAT MY INFORMATION WAS NOTED AND I SHOULD BE HEARING FROM THE LOCAL CHRYSLER DEALER. I AM STILL WAITING. SEVERAL WEEKS PASSED, NO ONE FROM THE LOCAL DEALER OR CHRYSLER CORP. CONTACTED ME. I CALLED ROCKLAND CHRYSLER AND MADE AN APPOINTMENT FOR MY CAR TO BE INSPECTED BY THEIR TECHNICIANS. I FURTHER REQUESTED THAT THE SAFETY CONCERN NOTED IN THIS RECALL BE DOCUMENTED BY ROCKLAND CHRYSLER. I WAS TOLD I WOULD HAVE TO LEAVE THE CAR WITH THEM FOR SEVERAL HOURS BECAUSE THE INSPECTION WAS SOMEWHAT INVOLVED. TWO DAYS BEFORE MY APPOINTMENT, ROCKLAND

TL* THE CONTACT OWNS A 1996 GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT ALSO INDICATED THAT SMOKE WAS COMING FROM UNDER THE HOOD. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCE THE FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I AM CONTACTING YOUR AGENCY BECAUSE OF A SAFETY CONCERN I HAVE REGARDING THE REPAIRS MADE TO MY VEHICLE IN RESPONSE TO THE RECALL #N45. AS BACKGROUND, I TOOK MY VEHICLE TO A DEALER, MALL OF GEORGIA JEEP, FOR THE REPAIR (I.E., TO REPLACE TOWING HITCH) ON 8.12.2014 AND WAS TOLD THE NEXT DAY THAT I COULD NOT USE THE HITCH THAT HAD BEEN REPLACED. THE MECHANIC HAD STRUGGLED (HE ADMITTED TO ME) TO DO THE JOB AND IT TOOK HIM TWO OR THREE TIMES THE ESTIMATED TIME TO COMPLETE THE WORK. IN FACT, IT TOOK SO LONG THAT I HAD TO GO HOME IN A RENTAL CAR AND HAD TO RETURN THE FOLLOWING DAY TO PICK UP MY JEEP. WHEN I RETURNED ON 8.13.2014, I WAS TOLD THAT I SHOULD NO LONGER USE THE HITCH FOR TOWING. I ASKED WHY AND WAS TOLD THAT THIS WAS THE MANUFACTURER'S GUIDANCE; HOWEVER, I WAS NOT GIVEN ANYTHING, TO THIS EFFECT, IN WRITING. I HAVE TWO CONCERNS: 1) WAS THE SAFETY RECALL REPAIR DONE CORRECTLY GIVEN A) THE DIFFICULTY THAT THE MECHANIC HAD IN DOING THE JOB AND B) THE DEALER NOT STANDING BEHIND THE FIAT CHRYSLER OEM REPLACEMENT HITCH THAT IT HAD INSTALLED; AND, 2) APPARENTLY THE DEALER REPLACED A FUNCTIONING HITCH WITH ONE THAT WAS NOT WITHOUT TELLING ME SO IN ADVANCE. I CONTACTED FIAT CHRYSLER (CASE # 25468706) ON 8.13.2014 AND ASKED FOR AUTHORIZATION TO TAKE MY JEEP TO ANOTHER AUTHORIZED DEALER TO CHECK THE REPAIR WORKMANSHIP, I WAS TOLD THAT I WOULD HAVE TO PAY FOR THIS INSPECTION TO BE DONE. I BELIEVE THAT MY CONCERNS ARE REASONABLE AND DO NOT THINK IT IS FAIR THAT I MUST BEAR THE COST OF

MY HORN HAS NOT WORKED FOR MANY YEARS UNTIL YESTERDAY MY HUSBAND WHO DRIVES MY JEEP RARELY WAS DRIVING IT AND HAD A CLOSE CALL AND HE HIT THE HORN AND IT WORKED? HE TRIED TO DO IT AGAIN AND IT FAILED TO WORK. THIS IS A ONE OWNER CAR AND WE HAVE NEVER TAKEN IT IN TO HAVE IT CHECKED OUT. NOT SURE IF IT HAS SOMETHING TO DO WITH THE AIR BAG ASSEMBLY IN THE STEERING WHEEL OR WHAT IT COULD BE. PLEASE ADVISE IF ANY OTHER COMPLAINTS AND POSSIBLE FIXES FOR THIS PROBLEM. THANK YOU *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

THIS WAS MANY YEARS AGO, BUT WITH THE INVESTIGATION INTO ENGINE'S UNEXPECTEDLY SHUTTING DOWN WHILE DRIVING I THOUGHT I SHOULD REPORT. THE JEEP GRAND CHEROKEE WAS A '96 OR '97, NOT SURE ANYMORE. I WAS DRIVING ON A MAJOR ROAD, NOT A HIGHWAY BUT WHERE YOU COULD TRAVEL IN THE 40'S AND THE ENGINE TOTALLY SHUT DOWN. I BROUGHT THE CAR TO A DEALER AND HE COULDN'T FIND ANYTHING WRONG. IT HAPPENED AGAIN, THIS TIME AT A SLOWER SPEED. BROUGHT IT BACK THE DEALER AND AGAIN THEY COULDN'T FIND ANYTHING WRONG. I REFUSED TO TAKE THE CAR BACK UNTIL THEY FOUND AND REPAIRED. HE ASKED IF HE COULD DRIVE IT HOME, HOPING TO REPLICATE ISSUE, HE DIDN'T EVEN MAKE IT OUT OF THE PARKING LOT. THIS WAS A DEALER IN TAMPA, FL, SO HOPEFULLY THERE IS A RECORD OF WHAT THEY FOUND. IT DID NOT HAPPEN AGAIN, BUT WE SOLD THE CAR SHORTLY AFTER. *TR

1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR RECALL REPAIRS. *SMD THE CONSUMER STATED AFTER WAITING 90 DAYS OF NOT HEARING FROM CHRYSLER, HE CALLED CUSTOMER SERVICE AND WAS INFORMED THEY WERE STILL WORKING ON THE RECALL AND ASKED THE CONSUMER TO RE-SUBMIT HIS REQUEST FOR REIMBURSEMENT. RECALL # 13V252000. *JB

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REMEDY. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. UPDATED 8/19/14*CN UPDATED 08/28/2014 *JS

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR UPDATED 9/3/14*CN UPDATED 0910/2014 *JS

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT FAILED TO RECTIFY THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. THE CURRENT MILEAGE WAS 148,000.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT WAS CONCERNED FOR HIS SAFETY BECAUSE THE PARTS NEEDED FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) WERE NOT AVAILABLE WITHIN A REASONABLE TIME. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/22/14 MA

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS PRIOR TO CONTACTING THE DEALER. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 06/09/14 *BF UPDATED 06/16/2014 *JS

TO THIS DATE CHRYSLER HAS NOT FIXED A RECALL NOTICE ISSUED FOR A FUEL TANK HAZARD ON MY 1996 JEEP GRAND CHEROKEE . NO SPECIFIC DATE GIVEN ON REPAIR DATE. CHRYSLER SAY THEY DO NOT HAVE THE PARTS. *JS

THE FUEL TANK HAS TWO STRUCTURAL STRAPS TO ENSURE THE TANK IS SAFELY ATTACHED TO THE FRAME. ASSUMING BOTH STRAPS ARE FABRICATED TO THE SAME SPECIFICATIONS BOTH SHOULD BE IN, MORE OR LESS, THE SAME CONDITION AS THEY ARE LOCATED NEXT TO EACH AND EXPERIENCE THE SAME LEVEL OF WEAR AND TEAR. MY VEHICLE HAS ONE STRAP THAT IS IN FINE CONDITION. THE SECOND STRAP HAS RUSTED THROUGH AND NO LONGER PROVIDES THE DESIGNED SUPPORT FOR THE FUEL TANK. CHRYSLER'S POSITION IS THIS IS DUE TO WEAR AND TEAR AND REFUSED TO ACKNOWLEDGE THE DISPARITY BETWEEN THE CONDITION OF EACH STRAP. CHRYSLER HAS HAD ISSUES WITH THESE STRAPS. I BELIEVE IT CAN BE REASONABLY ASSUMED THAT CHRYSLER IS CULPABLE AND SHOULD REPLACE THE DETERIORATED STRAP AT THEIR COST GIVEN THE RISK ASSOCIATED WITH THE CONDITION. I RESPECTFULLY REQUEST THAT THE SAFETY BOARD PRESENT MY CASE TO CHRYSLER TO MAKE ME WHOLE. *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE A YEAR AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THIS PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.

I HAVE BEEN ADVISED YEARS AGO OF A RECALL N45/NHTSA 13V-252 ON THIS VEHICLE. THE DEALERSHIP CONTINUALLY ADVISES THAT THEY DO NOT HAVE THE PARTS. HOW CAN THEY NOT HAVE PARTS FOR A TRAILER HITCH, AND HOW COULD IT TAKE YEARS TO GET THOSE PARTS? I BELIEVE THEY ARE SIMPLY HOPING THE CONSUMER GIVES UP ON GETTING THESE DONE ON AN OLDER VEHICLE. UPDATED 06/19/14

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY STATED NHTSA HAD NOT APPROVED THE REMEDY PART TO PERFORM THE REPAIR WHICH CONTRIBUTED TO THE DELAY. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURE HAD NOT BEEN MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON JANUARY 24,2014 MY WIFE WAS A FATALITY AFTER A 45 M.P.H. COLLISION WITH A GUARDRAIL BUTT, THEN ROLLING OVER AFTER THE INITIAL IMPACT. THE AIR BAGS DID NOT DEPLOY EITHER ON INITIAL IMPACT OR THE ROLLOVER. SHE WAS WEARING HER SEAT BELT. HAS THERE EVER BEEN A RECALL ON THESE VEHICLES PERTAINING TO THESE AIR BAGS FAILING? MY WIFE MAY STILL BE ALIVE TODAY IF NOT FOR THIS DEFECT. *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER BOTH STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT FELT IT WAS UNACCEPTABLE BEING THAT THE DEFECT COULD POTENTIALLY BECOME LIFE TREATING AND THE MANUFACTURED HAD YET TO PRODUCE A PROPER SOLUTION. THIS RECALL WAS ISSUED JUNE 19, 2013 AND THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE REQUIRED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE FUEL TANK FELL FROM THE VEHICLE DUE TO THE STRAPS FRACTURING FROM CORROSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL TANKS AND STRAPS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 175,000 AND THE CURRENT MILEAGE WAS 219,000. ..UPDATED 03/18/14 *BF THE CONSUMER STATED THE GAS TANK AND STRAPS WERE REPLACED.

JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL MAJOR REPAIRS AND VEHICLE FIRE DAMAGE. *SMD THE CONSUMER STATED THE VEHICLE WAS A MAJOR PROBLEM, FROM THE DAY HE FIRST PURCHASED IT. THE ENGINE AND OTHER COMPONENTS WERE REPLACED. EVENTUALLY, THE VEHICLE CAUGHT ON FIRE. THE CONSUMER STATED AFTER THE FIRE, HE LEFT THE VEHICLE IN A SAFE PLACE. HOWEVER, WHEN HE RETURNED, THE VEHICLE WAS GONE, AND HE HASN'T SEEN IT SINCE. THE CONSUMER REFERENCED RECALL # 13V252000.*JB

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A BURNING ODOR WAS SMELLED IN THE CABIN. THE CONTACT DISCOVERED FLAMES AND SMOKE BEING EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT PERSONALLY EXTINGUISHED THE FLAMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE SUDDENLY STALLED WHILE DRIVING ON THE HIGHWAY. THE CONTACT TOOK THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS BUT THE DEFECT COULD NOT BE IDENTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

VEHICLE BEGAN TO SHAKE SEVERELY AND PULL TO THE RIGHT SLIGHTLY. *TR

1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO NOT BEING NOTIFIED ABOUT SEVERAL RECALL NOTICES. *SMD

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THE ENGINE STALLED WITHOUT WARNING WHILE DRIVING APPROXIMATELY 20 MPH. THE VEHICLE WAS TOWED TO THE RESIDENCE. UPON RESTARTING THE VEHICLE IT WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION, STARTER, FUEL PUMP AND FUEL FILTER WERE REPLACED. IN ADDITION TO REPAIRING THE CATALYTIC CONVERTER, THE BATTERY WAS ALSO REPLACED. THE FAILURE RECURRED NUMEROUS TIMES AFTER THE REPAIRS WERE PERFORMED. THE FAILURE OCCURRED AT ANY SPEED BEING DRIVEN AND WHILE THE VEHICLE WAS IDLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THAT FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

MY WIFE, [XXX] WAS DRIVING DOWN I 75 AT 70 MPH AND THE VEHICLE JUST WENT DEAD. SHE COASTED OVER TO THE SHOULDER AND STOPPED. SHE PUT THE VEHICLE IN PARK, TRY TO START THE VEHICLE SEVERAL TIMES, FEARING THE BATTERY WOULD RUN DOWN. THE VEHICLE FINALLY CRANKED, THE VEHICLE STARTED FINE FOR A COUPLE WEEKS AND WENT DEAD IN THE MIDDLE OF TRAFFIC IN DALTON, GA. THE VEHICLE WAS PUSHED TO THE SIDE AND AGAIN SHE SPENT APP. 5 MINUTES, WITH SEVERAL TRIES AND THE VEHICLE FINALLY STARTED. THE VEHICLE HAS STOPPED ON I 75 SEVERAL TIMES MORE. VERY DANGEROUS. THE VEHICLE HAS ALSO REFUSED TO START TWICE AT FIRST, AFTER SETTING FOR A COUPLE HOURS WHILE [XXX] WENT IN SHOPPING. THE VEHICLE DID START. TODAY THE VEHICLE WAS SETTING AT HOME AFTER RIDDING AROUND TOWN FOR A COUPLE OF HOURS AND REFUSED TO START RUNNING THE BATTERY DOWN. I PLACED A CHARGER ON THE BATTERY, GOT A 25% CHARGE AND THE VEHICLE STARTED. THE VEHICLE STARTS EASY, WHEN IT STARTS. THE VEHICLE FOR THE MOST PART IS A GOOD VEHICLE, BUT I AM AFRAID, THIS ISSUE IS GOING TO CAUSE AN ACCIDENT. CAN YOU HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AT ANY SPEED OR TERAINE, MY VEHICLE WILL VIOLENTLY SHAKE OUT OF CONTROL!!!!!! IT HAPPENS RANDOMLY, AND FOR THE PAST MONT I HAVE BEEN CHECKING ON WHAT IS CAUSING THIS AS WELL AS THE BEST PLACE TO HAVE THE REPAIRS DONE. I ALSO HAVE SOME OTHER ISSUES WITH THIS VEHICLE AS WELL. THE LAST "SHAKING" INCINDENT HAPPENED WHILE DRIVING OVER AN OVER PASS ABOUT 45MPH, STARTED PRAYING BECAUSE I THOUGHT THAT I WAS ABOUT TO DIE! SO, WANTING THE REPAIRS DONE PROPERLY I CALL A 1-800 JEEP CHRYSLER NUMBER TO ASK FOR A CERTIFIED MECHANIC. WHILE ON THE PHONE I HAD A FEELING TO ASK ABOUT RECALLS. I WAS INFORMED OF ONLY TWO (MINOR) ISSUES. CALLED THE DEALERSHIP, SET AN APPOINTMENT TO HAVE THE RECALL REPAIRS DONE AND AN ESTIMATE OF THE OTHER ISSUES. I DID NOT END UP WITH BOTH RECALLS DONE (THEY DID NOT FEEL THE CONVERTER NEEDED REPLACED)!!! I DECLINED THE PRICE OF THIER ESTIMATE NOT THE REPAIRS! THE ESTIMATE GIVEN ROUGHLY TOTALS $3,929.00! WHICH AFTER CHECKING THIS WEBSITE I FIND THAT A GOOD PART IF NOT ALL OF THE REPAIRS MAY FALL UNDER RECALL!!!! THE MECHANIC I SPOKE WITH SEVERAL TIMES CALLED THIS "SHAKING ISSUE" , "THE DEATH SHAKE" (AND I QUOTE THE MECHANIC,[XXX]) . CHRYSLER DEALERSHIP IN TAHLEQUAH, OK. YATES AUTO SALES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE NOTICED THAT THE SEAT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000. ..UPDATED 07-05-13 *BF

ENGINE SHUDDERS AND STALLS WHILE I'M DRIVING DOWN THE ROAD. THIS HAS HAPPENED SEVERAL TIMES. HAVE TO TRY TO PULL OVER OUT OF TRAFFIC. IT USUALLY STARTS BACK AFTER A FEW MINUTES OF TURNING ENGINE OVER. IT MAY RUN A FEW MILES AND THEN SAME THING HAPPENS AGAIN. I HAVE HAD SEVERAL CLOSE CALLS WITH GETTING HIT FROM BEHIND. ALSO, STEERING SHUTS DOWN. HARD TO MANEUVER OUT OF TRAFFIC. HAVE HAD IT CHECKED WITH DIAGNOSTICS. NOTHING SHOWS UP. HAS FUEL FILTER CHANGED ANYWAY, DID NOT HELP. HAD BATTERY, ALTERNATOR CHECKED, SHOW GOOD. I WAS ASTONISHED TO FIND SO MUCH INFO ONLINE THAT PROVES THIS IS A VERY WIDESPREAD PROBLEM THAT IS OBVIOUSLY A MANUFACTURING DEFECT. I AM SURPRISED MANY PEOPLE HAVE NOT BEEN HARMED BY THIS. I AM ALSO VERY SURPRISED THERE HAS BEEN NO RECALL MANDATED TO CORRECT THIS AND INSURE THE SAFETY OF THE OWNERS OF THESE VEHICLES, ALONG WITH THE FOLKS ON THE ROAD THAT WOULD BE INVOLVED WITH A REAR END ACCIDENT. PLEASE UPDATE ME VIA EMAIL AND LET ME KNOW IF THERE IS ANY PENDING ACTION OR PLANS TO HOLD THE MANUFACTURER RESPONSIBLE FOR THEIR DEFECT. I BASICALLY HAVE A VEHICLE THAT IS USELESS AND WORTH NOTHING BECAUSE IT IS NOT DEPENDABLE. *TR