1996 Jeep Grand Cherokee complaints

JEEP ADVERTISES THAT THERE GRAND CHEROKEES CAN WITHSTAND WATER UP TO 20 INCHES DEEP. I BEG TO DIFFER AND I HAVE BEEN LIED TO. WAS DRIVING THROUGH MY NEIGHBORHOOD ON MY WAY TO A BUDDY'S HOUSE A FEW BLOCKS AWAY, I HIT A SMALL PUDDLE ON MY WAY AND MY ENGINE JUST SEIZED UP AND EVERYTHING WENT BALLISTIC. MEASURED THE PUDDLE AND IT WAS A WHOPPING INCH AND A HALF DEEP. HAD MY BUDDY TOW ME BACK HOME TO CHECK IT OUT AND LOW AND BEHOLD, THERE IT WAS, ROD #1 STICKING RIGHT THROUGH MY OIL PAN ABOUT AN INCH. BENT TO HIGH [XXX] AND SHEARED RIGHT OFF (NOTE: ALSO NOTICED THE ELECTRICAL COMPONENTS SAID "JAPAN" AND WHEN I PULLED THE OIL PAN AND PULLED THE ROD, IN BIG BOLD LETTERS "CHINA" STAMPED ON THE ROD") NOW I HAVE A 6000LB PAPER WEIGHT SITTING IN MY DRIVEWAY THAT I CAN DO NOTHING WITH. NOW IF JEEP ADVERTISES THAT THEIR VEHICLES ARE SAFE IN WATER UP TO 20 INCHES, WHY DID AN INCH AND A HALF DEEP PUDDLE HYDROLOCK MY ENGINE RESULTING IN ROD #1 BEING SHOT THROUGH THE OIL PAN AND ALL ELECTRONICS FRIED? HMMMM INTERESTING. ALSO NOTICE HOW THE FOREIGN MASS MARKET PARTS WERE THE ONLY ONES TO FAIL. SEEMS A LITTLE FISHY. IT GRINDS MY GEARS BECAUSE I HAVE BEEN A DIE HARD MOPAR ENTHUSIAST SINCE I WAS BORN, MY FATHER WORKED FOR CHRYSLER FROM THE DAY HE GRADUATED TO THE DAY HE DIED AND SLAVED FOR THE COMPANY AND THIS IS THE PRODUCTS THEY ARE SELLING TO THE AMERICAN PUBLIC. I SMELL [XXX]AND IT PAINS ME TO SAY THAT I WILL NEVER EVER PURCHASE A CHRYSLER PRODUCT FOR THE REST OF MY DAYS........SCREW CHRYSLER

WE HAVE JUST FOUND ONE OF YOUR PRODUCTS ATTACHED TO OUR VEHICLE WITHOUT OUR PERMISSION. THE NAME TAG ON IT IS COUGARSNAKE. WE ARE GOING TO THE MEDIA WITH THIS AND HAVE ATTORNEYS CONTACT YOU. IF YOU CAN TRACE WHO PUT THIS DEVICE ON OUR VEHICLE AND SHARE THAT INFORMATION WITH US WE WILL GO AFTER THEM INSTEAD OF YOU. THIS IS HIGHLY UNPROFESSIONAL AND WE WANT SOME ANSWERS. *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO MAKE A TURN THEN A LOUD NOISE EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE STEERING WHEEL LOCKED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE RESIDENCE AND HAD NOT BEEN DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. UPDATED 4/15/13 *CN

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND STATED THAT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 312,000.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO SHAKE BEFORE STALLING WITHOUT WARNING. AFTER ALLOWING THE VEHICLE TO SIT FOR 30 MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CAM SHAFT SENSOR, IGNITION COIL, IGNITION SWITCH, DISTRIBUTOR CAP, CRANK SENSOR, AND THE STARTER WAS REPLACED OVER THE COURSE OF SEVERAL VISITS. THE FAILURE RECURRED AFTER EACH REPAIR. THE ECM WAS REPLACED AND THE FAILURE DID NOT RECUR UNTIL SEVEN MONTHS LATER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 142,000 AND THE CURRENT MILEAGE WAS 151,000.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHITE SMOKE EMITTED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE WATER PUMP AND HEAD GASKET WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE COMPONENTS WERE REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 198,000 AND THE CURRENT MILEAGE WAS 199,400.

STALLING/STUMBLING OF ENGINE, FUEL OR ELECTRICAL WHILE DRIVING AT 35 MILES PER HOUR ON CITY STREET. HAS NEVER STALLED AT FREEWAY SPEEDS, LOW SPEED ONLY. LAST STALLING FRIDAY DECEMBER 7, 2012 ON CITY STREET. PREVIOUS INCIDENT OCCURRED MARCH OF 2012 ON CITY STREETS. *TR

ALL ELECTRONIC DOOR LOCKS FAIL TO WORK. CANNOT LOCK OR OPEN THEM WITH THE KEY EITHER. THIS MEANS I CANNOT LOCK MY VEHICLE AT ANY TIME SINCE IT WILL MEAN LOCKING ME OUT AND REQUIRING CALLING ASSISTANCE TO OPEN MY VEHICLE DOOR. *TR

STARTED OUT TO GO TO WORK @ 6 AM TRAVELED WITH NO ISSUES TO THE KIDS SITTER'S HOUSE AND THEN CONTINUED ON TO WORK ON DOUBLE LANE HIGHWAY SPEED LIMIT 60 MPH. THE JEEP STARTED SPUTTER, JERK AND EVENTUALLY DIED, DIDN'T REALIZE IT HAD DIED SO PULLED OFF TO SIDE OF ROAD, TURN THE JEEP BACK ON IT KEPT SPUTTERING, JERKING AND DIED AGAIN. FINALLY, IT BACKFIRED 3 TO 4 TIMES AND STAYED STARTED. CHECK ENGINE LIGHT CAME ON WENT AND HAD THE CODE READ IT STATED IT WAS THE IGNITION COIL AND CATALYST SYSTEM. SO WE CHANGED THE IGNITION COIL AND CATALYTIC CONVERTER, ALONG WITH THE MUFFLER DO TO THE FACT THE BACKFIRING BLEW A HOLE PLUM THROUGH THE MUFFLER. STILL SAME PROBLEMS. HAVE HAD SEVERAL NEAR MISS OF CRASHES, AND BODILY INJURY. NOW IT DOESN'T WANT TO START AND YOU SIT ON THE SIDE OF THE ROAD LIKE I DID FOR 2 HOURS BEFORE IT WANTED TO START UP. *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE LOCK ON THE DRIVER SIDE DOOR FAILED. THE CONTACT STATED THE DOOR ONLY STAYED CLOSED BY BEING TIED SHUT. THE DEALER STATED THAT THE FAILURE WAS DUE TO NORMAL WEAR AND TEAR AND THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 115,000 AND THE FAILURE MILEAGE WAS UNAVAILABLE.

DRIVER FRONT, AND BOTH REAR DOOR LOCK ACTUATORS HAVE STOPPED WORKING CORRECTLY. *TR

WHEN THE PROBLEM STARTED, APPROXIMATELY 7 MONTHS AGO, THE VEHICLE WOULD STALL WHEN I WAS SLOWING FOR A TURN OR A STOP. IT HAPPENS INTERMITTENTLY. FUEL FILTER, FUEL PUMP, TPS, ECM, ETC. HAVE ALL BEEN CHANGED, AND THE PROBLEM KEEPS COMING BACK. LATELY THE VEHICLE STALLS AT DRIVING SPEEDS, AS WELL AS WHEN SLOWING. I HAVE BEEN NEARLY REAR ENDED SO MANY TIMES I CAN'T EVEN COUNT. THE STALLING IS ALWAYS INTERMITTENT, BUT SEEMS THAT IT HAPPENS MOST FREQUENTLY WHEN I AM ON SHORT TRIPS OF AROUND 5 MILES. I WILL GET TO THE STORE AND IT WILL STALL WHILE I AM ENTERING THE PARKING LOT, I START IT BACK UP AND GET INTO A PARKING SPACE, SHOP AND RETURN TO MY CAR, WHICH STALLS AGAIN AS I AM BACKING OUT, SHIFTING FROM REVERSE TO DRIVE. THEN AS I LEAVE THE PARKING LOT IT MAY STALL AGAIN, AND THEN AGAIN ON MY WAY HOME WHILE DRIVING BETWEEN 25-40 MPH. IT IS GETTING INCREASINGLY HARDER TO RESTART. I HAVE NOTICED MANY JEEP GRAND CHEROKEE FORUMS ONLINE WHERE THIS SAME COMPLAINT COMES UP OVER AND OVER. THIS SEEMS TO BE A VERY WIDE SPREAD PROBLEM AND NOBODY SEEMS TO HAVE A REMEDY THAT WORKS. MANY PEOPLE THROW MONEY INTO PARTS JUST GUESSING AT WHAT THE PROBLEM MAY BE. IT SEEMS QUITE UNSAFE, NOT ONLY FOR THE DRIVERS OF THE JEEP GCS, BUT FOR THE PEOPLE BOUND TO REAR END US. *JS

THE ENGINE STALLS RANDOMLY AT VARIOUS SPEEDS.THIS HAS HAPPENED ON BUSY AND DANGEROUS HIGHWAYS.I HAVE REPLACED THE ECM AND GAVE IT A COMPLETE TUNE-UP AND CRANK POSITION SENSOR. THE ENGINE USUALLY RESTARTS AFTER A FEW MINUTES OF SITTING. THIS PROBLEM IS ALL OVER THE INTERNET. NOBODY HAS FIGURED IT OUT. I HATE TO SEE ANYBODY GET HURT OR KILLED BY THIS UNEXPLAINED PROBLEM. *TR

AT HIGH AND LOW SPEEDS, AND WHEN STOPPED WITHOUT ANY WARNING MY 1996 GRAND CHEROKEE WILL DIE AND IMMEDIATELY STEERING IS LOST. THIS IS TOTALLY FRIGHTENING AND LIFE-THREATENING. THE CAR WILL START IMMEDIATELY TO GET OUT OF ROADWAYS. I'VE SPENT DAYS RESEARCHING THIS SITUATION ON-LINE AND IT IS OUTRAGEOUS THAT THERE IS NO RECALL, THERE ARE YEARS OF COMPLAINTS ABOUT THIS SITUATION . I CALLED JEEP TODAY AT 1-877-426-5337 AND WAS TOLD THE PHONE NUMBER OF A JEEP DEALER, ALONG WITH SINCERE APOLOGIES THAT THERE IS NO RECALL FOR THIS PROBLEM. THE SOLUTION MAY BE THAT 2 SCREWS ASSOCIATED WITH THE PCM ARE TOO LONG. PEOPLE HAVE SPENT THOUSANDS AND THOUSANDS OF DOLLARS FIXING EVERYTHING ON THESE JEEPS BUT NOTHING HAS WORKED. I RESPECTFULLY DEMAND TO KNOW WHY THERE IS NO RECALL, THIS IS A PUBLIC SAFETY ISSUE!!!!! THANK YOU FOR YOUR PROMPT REPLY. LIVES DEPEND ON IT. THIS IS A LIFE-ENDANGERING SITUATION - MINE AND OTHERS. THERE NEEDS TO BE A RECALL NOW. *TR

JEEP STALLS WITHOUT GIVING ANY WARNING SIGN SUCH AS CHECK ENGINE LIGHT. CHANGED SO MANY DIFFERENT PART TO FIX PROBLEM NO ONE KNOWS WHY. WHEN IT DIES DURING THE LEFT TURN MANY TIMES I FEEL SO DANGER. PLEASE LET JEEP KNOW THAT SO MANY PEOPLE ARE IN DANGER BECAUSE OF THEIR FAULTY WORK. *TR

JEEP HAS BEEN STALLING FOR 2 YEARS AT LEAST. STALLS UNDER ALL CONDITIONS, IDLE, HIGH SPEED, COLD OR HOT OUTSIDE TEMP. RECENTLY THE PAST MONTH IT IS STALLING CONSTANTLY AT THE RATE OF 2-5 TIMES PER DAY, AVERAGE MILEAGE 25 MILES PER DAY. STALLS AT HIGHWAY SPEEDS ARE BAD, AND IN TRAFFIC CAN BE DEADLY. STALLS IN INTERSECTIONS ARE WORSE AS THERE IS NOT ENOUGH TIME TO REACT AND GET THE VEHICLE AWAY FROM HEAVY TRAFFIC. BASIC RESEARCH WILL SHOW THAT THOUSANDS OF PEOPLE HAVE THIS SAME EXACT PROBLEM. *TR

ENGINE SUDDENLY CUT OFF WHILE DRIVING, POWER BRAKES AND STEERING WERE IMMEDIATELY LOST, ALTHOUGH LIGHTS AND GAGES REMAINED OPERATIONAL. BATTERY AND GROUNDS TESTED FINE. CAP, ROTOR AND PLUGS ARE ALL NEW, WIRES AND COIL TEST FINE, AND VEHICLE HAS NEW MOPAR CRANK POSITION AND THROTTLE POSITION SENSORS. RESEARCH ON JEEP TECHNICAL SITES FINDS IDENTICAL PROBLEMS BEING TRACED TO FAILURE OF POWER CONTROL MODULE PCM, SOMETIMES ALSO REFERRED TO AS ENGINE CONTROL MODULE (ECM). *TT

THIS IS A COMMONLY KNOWN DEFECT WITH THESE JEEPS WHICH HAS NEVER BEEN ADEQUATELY ADDRESSED BY THE NHTSA. SOMEONE IS GOING TO GET KILLED IF THE MANUFACTURER IS NOT HELD RESPONSIBLE. INFAMOUS STALLING PROBLEM. WHETHER GOING 10 MPH OR 70 MPH, VEHICLE WILL STALL WITH NO WARNING. GENERALLY WILL RE-START AFTER TURNING OFF IGNITION, BUT NOT ALWAYS IMMEDIATELY. ON MY JEEP, I HAVE REPLACED THE COMPUTER MODULE, CRANKSHAFT POSITION SENSOR, FUEL PUMP, FUEL FILTERS, MAF SENSOR, DISTRIBUTOR CAP, ROTOR, PLUGS AND PLUG WIRES. I HAVE HAD THE COMPUTER MODULE WIRING HARNESS REWORKED. STILL STALLS, AND I HAVE BEEN FORCED TO PARK THE JEEP FOR SAFETY REASONS. *TR

LIKE MANY OTHER JEEP GRAND CHEROKEE FROM 95 - 99 MY JEEP HAS STARTING CUTTING OUT FOR NO APPARENT REASON. MANY COMPONENTS HAVE BEEN CHANGED. THIS IS A WIDELY DOCUMENTED PROBLEM OF POOR QUALITY CONTROL LEADING TO SOLDER JOINT FAILURES ON THE ECM BOARD. THIS CAUSES AN INTERRUPTION OF THE SIGNAL AND CAUSE THE VEHICLES ENGINE TO DIE OR SPUTTER AT ANY SPEED OR TIME. I DO NOT UNDERSTAND WHY THIS HASN'T BEEN RECALLED WHEN THE PROBLEM IS SO WELL DOCUMENTED ON NUMEROUS JEEP WEBSITES. THIS JEEP ALSO SUFFERS FROM THE 50MPH SHAKE. *TR

1996 JEEP GRAND CHEROKEE LTD., 4.0/6CYL./AUTO TRANS. RANDOM INTERMITTENT STALLING AND/OR BUCKING WHILE DRIVING, STALLING AT STOP SIGNS, RESTARTS IMMEDIATELY SOMETIMES (OR NOT). STALLING AND/OR BUCKING MAY OCCUR AT 70 MPH OR 35 MPH. JEEP WILL BE RUNNING PERFECTLY FOR MILES AND THEN JUST STALL (AT 70 MPH ON INTERSTATE WHILE MERGING WITH ANOTHER INTERSTATE IS VERY STRESSFUL AND DANGEROUS.. IE. I75 AT KNOXVILLE, TENN. OR I71 AT I 270 IN COLUMBUS, OHIO. MANY TIMES IT WILL STALL WHILE CROSSING A STATE HIGHWAY FROM A STOP SIGN ON A COUNTY ROAD. ALSO OCCURS ON COUNTY ROADS WHILE CRUISING ALONG AT 45 TO 55 MPH. IT IS TRULY A RANDOM AND INTERMITTENT PROBLEM ...AND VERY DANGEROUS. I HAVE BEEN HONKED AT, CURSED AT, NEARLY BROADSIDED,/REARENDED TOO MANY TIMES TO EVEN BEGIN TO COUNT. PROBLEM HAS BEEN ONGOING FOR 4 YEARS. REPLACING THE PCM WORKS FOR MAYBE 2 MONTHS THEN PROBLEM RETURNS SOMETIMES WORSE THAN BEFORE (HAVE REPLACED AT LEAST 4-5 TIMES...OR MORE!! JEEP DEALER CAN CONFIRM) HAVE REPLACED CRANK SENSORS, 02 SENSORS, SPEED SENSORS, WIRING HARNESS PLUGS, MUFFLER, CATALYTIC CONVERTER, DISTRIBUTER, PLUG WIRES AND MISC. WIRE JUMPS AND REPAIRS, REBUILT TRANSMISSION, BATTERY. PROBLEM IS SOMETIMES NOT EVEN MADE ANY BETTER AND "ALWAYS" RETURNS IN A FEW DAYS OR MONTHS IF BETTER AT ALL. I BELIEVE IT TO BE A POOR PCM DESIGN, BUT ADMITTEDLY AM NOT A MECHANIC BUT AN ENGINEER AND SURVEYOR. MANY OTHER 1996 JEEP GRAND CHEROKEE OWNERS SHARE MY STRESS AND AGGRAVATION. SOME THINK IT THE 2 TORQUE SCREWS W

RANDOM STALLING, SUDDEN TRANSMISSION SLAMS AND DROP DOWNS. *TR

STALLS IN THE MIDDLE OF TRAFFIC WHILE DRIVING. ALMOST KILLED ME AND MY KIDS TODAY. *TR

TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED (AFTER INSPECTING) BUT WERE UNABLE TO DIAGNOSE THE REASON WHY THEY DID NOT. THE VEHICLE ALSO STALLED INTERMITTENTLY BEFORE THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 136,000.

1996 JEEP GRAND CHEROKEE HAS THE DEATH WOBBLE WHEN YOU GET UP TO 50 MPH AND HIT A BUMP THE FRONT END STARTS SHAKING SO BAD IT FEELS LIKE YOU ARE ABOUT TO LOOSE CONTROL THE ONLY WAY TO STOP IT IS TO SLOW DOWN TO ABOUT 20 OR 30 MPH. *TR

ON NOV.2007 I PURCHASED 4 BRIDGESTONE DUELER H/T 684II , P245/70/R16 TIRES FOR MY JEEP CHEROKEE LIMITED. THE CAR HAD 67,000 MILES ON IT. IN SEPT 2010 I TOOK THE CAR INTO STS FOR THE 4TH TIME FOR A BALANCE AND WHEEL ALIGNMENT, AS THE CAR ALWAYS PULLED TO THE LEFT SINCE I PUT THE TIRES ON. THE CAR NOW HAS 97,000 MILES ON IT AND THE TREADS ARE WORN ON THE SIDE OF THE TIRES NOT THE MIDDLE OR INSIDE SIDE. STS IS NOW SAYING I NEED NEW TIRES. WHY DID THEY ONLY WEAR ON THE OUTER SIDE OF THE TIRE AND NOT IN THE MIDDLE OR OTHER SIDE. FOR THE MONEY I PAID, THESE TIRES ARE A PIECE OF JUNK. I HAVE HAD BF GOODRICH AND HAD TIRES MUCH LONGER THAN THESE. *TR

S10 APPROPRIATE HANDLING-LETTER TO THE SECRETARY FROM COMPLAINT REGARDING A 1996 JEEP GRAND CHEROKEE *TGW THE CONSUMER STATED HIS WIFE WAS REAR ENDED WHILE DRIVING. UPON IMPACT, THE REAR OF THE JEEP WHERE THE GAS TANK WAS LOCATED IMMEDIATELY BURST INTO FLAMES. THE CONSUMER'S WIFE WAS BURNED TO DEATH. THE CONSUMER STATED THE JEEP WAS DESIGNED WITH AN UNPROTECTED FUEL TANK LOCATED IN THE MOST VULNERABLE POSITION BEHIND THE AXLE AND BELOW THE BUMPER WITH NO TYPE OF PROTECTION.*JB UPDATED 10/06/10*JB

EVERY TIME I FILL UP MY 96 JEEP GRAND CHEROKEE LAREDO AT A GAS STATION I NEED TO PUMP IT IN SLOWLY AND MANUALLY. THE NOZZLE, IF SET ON HIGH OR LOW IMMEDIATELY CLICKS OFF. IF IT DOES NOT SHUT OFF, IT SPEWS FUEL OUT OF THE FILLER. THIS HAS BEEN AN ONGOING PROBLEM FOR THE PAST 2 YEARS. THIS HAPPENS REGARDLESS OF HOW MUCH FUEL IS IN THE TANK BEFORE I START THE FILLING PROCESS. PUMPING THE FUEL MYSELF IS GETTING OLD. I LIVE IN NJ WHERE THE CUSTOMER IS TECHNICALLY NOT ALLOWED TO DO THIS AS OUR STATIONS ARE FULL SERVICE AND THIS MUST BE DONE BY AN ATTENDANT. FORTUNATELY, I GO TO THE SAME STATION AND THEY ARE USED TO ME DOING IT MYSELF. OTHERWISE THE ATTENDANT HAS TO BABYSIT THE NOZZLE AND PUMP IT IN SLOWER THAN THE SLOW SETTING. I HAVE TRIED OTHER BRAND GAS STATIONS AND STILL HAVE THE OVERFLOW PROBLEM. *TR

THE DRIVER'S SEAT OF MY VEHICLE BROKE. THE SEAT IS UNABLE TO SIT FULLY UPRIGHT AS THE BRACKETS HOLDING IT IN PLACE (TO RAIL) ARE BROKEN. THE METAL APPEARS TO BE ACTUALLY TORN. 1996 JEEP GRAND CHEROKEE LAREDO (6 CYL). *TR

THIS IS A TEST FROM DOT OIG REGARDING AUDIT 10M3003M000. PLEASE CALL SCOTT AT XXX-XXX-XXXX. FOLLOW-UP BY FB, TM, AND LH ON 7/9/2010.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE IT "SHIMMIES" ALL OVER THE HIGHWAY. HE STATED THAT THE STEERING BOX IS DEFECTIVE BECAUSE ONE OF THE ATTACHMENT LUGS ON THE BOX IS BROKEN. THE LOWER CONTROL ARMS HAVE BEEN RE TORQUE-D BY THE OWNER APPROXIMATELY ONE WEEK AGO AND SO FAR THE FAILURE HAD NOT RETURNED. THE DEALER WAS UNABLE TO DETECT THE FAILURE. THE FAILURE MILEAGE IS APPROXIMATELY 50,000. THE CURRENT MILEAGE IS APPROXIMATELY 115,000.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL WHEN DRIVING AT VARIOUS SPEEDS AND WHEN SITTING IDLE. IN ADDITION, THE ELECTRICAL SYSTEM WOULD FAIL WHEN THE VEHICLE WOULD STALL. THE DEALER REPLACED THE SPARK PLUGS, WIRES, ROTOR CAP, THROTTLE BODY, FUEL FILTER, 02 SENSOR, PVC VALVE, UNKNOWN HOSES AND COUPLINGS. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE OR PRODUCE ANY DIAGNOSTIC CODES. THE APPROXIMATE FAILURE MILEAGE WAS 206,000 AND THE CURRENT MILEAGE WAS 209,000.

MY VEHICLE STALLS WHEN IT IS HOT OUTSIDE. I HAVE HAD THE COIL REPLACED THEN I HAD THE CATALYTIC CONVERTER REPLACED AND O2 SENSOR AND IT STILL STALLED ON START UP. I TOOK IT TO THE DEALERSHIP AND IT STALLED AND THEY TOLD ME IT WAS MY FUEL PUMP. I SPENT 965 ON A FUEL PUMP I DIDN'T NEED BECAUSE IT IS STILL STALLING AND THEY HAVE NO CLUE WHY. I SEEN THIS PROBLEM ON MEAN FORUMS. I THINK THE DEALER SHOULD BE AWARE OF THIS PROBLEM AND SHOULD KNOW HOW TO FIX THEM NOT MAKE SOMEONE SPEND A THOUSAND DOLLARS ON A MIGHT. *TR

TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE VEHICLE STALLED EVERY TIME SHE DROVE IT BEGINNING IN SEPTEMBER 2009. SOMETIMES, SHE WAS ABLE TO RESTART IT AUTOMATICALLY AND OTHER TIMES, SHE WOULD HAVE TO TOW THE VEHICLE BECAUSE IT WOULD NOT RESTART. THE VEHICLE INTERMITTENTLY SHUT OFF COMPLETELY WITH NO WARNING LIGHTS AND NO SPECIFIC SPEED RANGE. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THE CATALYTIC CONVERTER WAS INSPECTED AND PCM WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED IMMEDIATELY AFTER THE REPROGRAMMING. SHE CALLED THE MANUFACTURER WHO STATED THAT THEY COULD NOT ASSIST HER. THE VEHICLE HAD NOT BEEN REPAIRED AT THIS TIME. THE CURRENT MILEAGE WAS 138,380. THE FAILURE MILEAGE WAS APPROXIMATELY 129,900.

1996 JEEP GRAND CHEROKEE HAS BEEN STALLING OUT FOR OVER A YEAR. REPLACED COMPUTER LAST SPRING AND WORKED OK FOR A FEW MONTHS. BEGAN INTERMITTENT STALLING AGAIN. MECHANIC REPLACED BAD PRONGS ON PLUG TO COMPUTER. WORKED FOR A COUPLE OF WEEKS BUT STALLED AGAIN ON MY WAY TO WORK TODAY. NO ACCIDENTS (SERIOUS OR NOT) AS YET BUT IS SCARY TO DRIVE. SOMETIMES WILL JUST ACT LIKE IT IS STALLING AND AFTER A FEW SECONDS WILL KICK BACK AND I CAN GO ON MY WAY. HAVE TRIED BACKING OUT THE SCREWS ON THE COMPUTER AS DIRECTED ONLINE BUT THAT ONLY WORKED FOR A COUPLE OF MONTHS. *TR

FAILURE: VEHICLE RANDOMLY STALLS OUT AND CUTS OUT. CAN OCCUR AT ANY TIME AND HAS NEARLY CAUSED A COLLISION ON MULTIPLE OCCASIONS AT INTERSECTIONS AND ON FREEWAYS. VEHICLE CAN STALL AT IDLE, OR ANY SPEED. CAUSE OF FAILURE: THE WIRING HARNESSES AT THE PCM BECOME LOOSE CAUSING THE PCM TO LOOSE CONNECTION WITH THE ENGINE, THUS CREATING THE STALL. I BELIEVE THIS IS DUE TO FAULTY LOCKING TABS ON THE HARNESS, WHICH SECURE THE HARNESSES TO THE PCM. CORRECTION: REPLACEMENT PARTS ARE AVAILABLE FROM DEALER ONLY. I HAVE CONFIRMED THIS AS THE CAUSE BY GENTLY TOUCHING THE HARNESS WITH THE ENGINE RUNNING, THE SLIGHTEST MOVEMENT CAUSES THE ENGINE TO CUT OUT AND STALL. I HAVE INCLUDED THE MOST RECENT OCCURRENCE DATE, HOWEVER THE PROBLEM HAPPENS ON A DAILY BASIS AND I WILL NOT DRIVE THE VEHICLE UNTIL IT IS REPAIRED DUE TO THE SAFETY RISK FOR ME AND MY FAMILY. *TR

I HAVE A 1996 JEEP GRAND CHEROKEE LAREDO. IT TURNS OFF AT EVERY STOP OR WHEN I START TO SLOW DOWN. I'VE PAID OVER $500 TO GET THIS PROBLEM FIXED & NOTHING!! I'VE HAD THE COMPUTER CHANGED, COIL CHANGED, TUNE UP, EVERYTHING YOU CAN IMAGINE! MY MECHANIC HAS NO CLUE WHAT'S WRONG WITH IT & WHEN I GOOGLE IT I'M NOT THE ONLY PERSON WITH THIS EXACT TYPE OF VEHICLE & THIS EXACT KIND OF PROBLEM. IT STARTED OVER A YEAR AGO I HAD THE COMPUTER CHANGED. IT WAS WORKING GREAT FOR ABOUT 4 MONTHS. THEN THE PROBLEMS STARTED ALL OVER AGAIN ONE DAY WHEN I WAS SITTING ON THE FREEWAY IN TRAFFIC. THE VEHICLE STARTS TO SHAKE, THEN IT WILL SHUT OFF. SOMETIMES IT'LL SHAKE FOR ABOUT A MINUTE AS IF IT'S ABOUT TO TURN OFF, YET IT'LL STAY ON. IT HESITATES SO MUCH & I'M TIRED OF THIS PROBLEM. I'M A SINGLE MOTHER OF 2 & HAVE NO MONEY TO BUY A NEW VEHICLE. MY CHILDREN ARE NOT SAFE WHEN THEY ARE WITH ME. I'M AFRAID I WILL STALL IN THE MIDDLE OF NO WHERE & GET HIT FROM BEHIND. I'VE HAD SEVERAL ENCOUNTERS LIKE THIS. WHEN THE VEHICLE SHUTS OFF SOMETIMES IT TAKES LONGER THEN 5-10 MINUTES TO TURN ON AGAIN. THIS IS AN EVERYDAY THING! I LIVE 10 MINUTES AWAY FROM WORK & I HAVE TO LEAVE AT LEAST 40 MINUTES BEFORE I HAVE TO CLOCK IN. MOST OF THE TIME THE VEHICLE STALLS ABOUT 2-3 TIMES ON A GOOD DAY. ON A BAD DAY, IT'LL TAKE ME ALL 40 MINUTES TO GET THERE. ONE DAY I HAD TO LEAVE IT AT MY PLACE OF EMPLOYMENT BECAUSE IT WOULDN'T START AT ALL! THE NEXT DAY WHEN I WAS DROPPED OFF I TRIED STARTING IT & IT STARTED LIKE IT WAS

TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HIS VEHICLE STALLS FOR NO REASON. THE FAILURE OCCURS IN TRAFFIC ON OCCASION AND TAKES A COUPLE OF MINUTES BEFORE RESTARTING. THE FAILURE OCCURS WHILE DRIVING AT LOW SPEEDS OR UP TO 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNAWARE OF THE STALLING ISSUE. AFTER THE CONTACT COMPLAINED NUMEROUS TIMES, THE DEALER REPLACED THE COIL AND CHARGED THE CONTACT $300. THE DEALER WILL NOT ALLOW THE CONTACT TO RETURN BECAUSE THE FAILURE STILL PERSISTS. THE MANUFACTURER STATED THAT THEY DO NOT GET INVOLVED WITH INDIVIDUAL DEALERS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 125,000.

ALL JEEP GRAND CHEROKEE LAREDO'S AIR CONDITIONING STOPS WORKING, KNOW DEFECT TO THEM IN 1998. I CAN'T DRIVE MY JEEP IN THE SUMMER DUE TO HEALTH ISSUES FROM NO AIR. IF YOU LOOK IN THE SUMMERTIME AT THE NUMBER OF JEEPS WITH WINDOWS DOWN YOU CAN BET THERE A.C. HAS QUIT. IT IS ABOUT $900 TO FIX IT. KNOWN PROBLEM WITH THE EVAPORATOR CORE, THERE SOLUTION, DRILL A HOLE IN THE FLOOR. *TR

MY 1996 JEEP GRAND CHEROKEE LIMITED STALLS INTERMITTENTLY FOR NO APPARENT REASON AND WITHOUT WARNING. NORMALLY THE CAR WILL STALL WHILE IDLING EITHER IMMEDIATELY UPON STARTING OR WHILE SITTING AT AN INTERSECTION. I HAVE READ ONLINE WHERE MANY, MANY, MANY PEOPLE ARE HAVING THE SAME PROBLEM WHICH SEEMS TO BE EXTREMELY DIFFICULT FOR A MECHANIC TO DIAGNOSE. I HAVE INSTALLED A NEW STARTER, DISTRIBUTOR CAP AND WIRING WITH NO LUCK. MANY PEOPLE ARE VERY ANNOYED ABOUT HAVING TO SPEND MONEY ON MECHANICS "GUESSES" AND STILL NOT GETTING THE PROBLEM SOLVED. THIS STALLING PROBLEM IS OBVIOUSLY VERY DANGEROUS, ESPECIALLY IF IT OCCURS WHILE THE VEHICLE IS IN MOTION AS IT WOULD BE VERY EASY TO GET REAR-ENDED. FOR THIS REASON, I AM AFRAID TO DRIVE MY VEHICLE. *TR

I HAD RECEIVED A NOTICE TO CHANGE/FLASH COMPUTER PROM BY CHRYSLER, SO I TOOK IN TO DEALER, IT TOOK ABOUT 5 MINUTES. BUT AFTER THIS THE VEHICLE STARTER TO MISS ONCE IN WHILE, BUT NOT STALL AT THAT TIME. THEN IT STARTED TO GET WORSE, IT STALLED AT LOW SPEEDS, ON THE CITY STREETS, HIGH SPEEDS ON THE FREEWAY, RIGHT AFTER STARTING OR IF IT HAS RUN FOR AWHILE, THEN ACTS UP "THROW CODES" BUT NOTHING TO THE REASON WHY FUEL BANK OR SPEED SENSOR, NO SPARK. I LOOKED UNDER HOOD AND SHOOK WIRES AND IT WILL DIE OR RUN BETTER. NOW IT IS DOING IT TOO MANY TIMES, SOME TIMES IN WILL RESTART RIGHT AWAY, BUT SOME TIMES IT WILL TAKE SOME TIME TO RESTART. I BURNED UP A STARTER, AND TWO NEW FRESH BATTERIES WITH THIS. WIFE CAN NOT DRIVE IT ANY MORE I HAVE REPLACED DISTRIBUTOR, CAM SENSOR, CRANK SENSOR, REMOVAL CONNECTION BLOCKS AND SOLDERED UP THE WIRE CONNECTIONS, WHICH ONLY HELPED TO GET POWER BACK IN THE BATTERY. I CAN STILL SHAKE THE WIRE LOOM, AND IT DIES OR RUNS BETTER TO THIS DATE. SO AS YOU SEE IT HAS NOT ONE WAY OR ANOTHER TO MAKE IT RUN BAD, WE CAN NOT DEPEND ON THIS ONLY VEHICLE NOW. I AM A POST ASE CERT AUTO TECH, W/ COMPUTERS AND I CAN NOT FIGURE OUT. *TR

TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE VEHICLE STALLS AND HESITATES SPORADICALLY. THE FAILURE OCCURS EVERY FEW DAYS OR MULTIPLE TIMES PER DAY. IT ALSO OCCURS WHEN THE VEHICLE IS IDLING OR PARKED. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED NUMEROUS COMPLAINTS FOR THIS SAME DEFECT ON HIS TYPE OF VEHICLE. HE BELIEVES A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 77,000 AND CURRENT MILEAGE IS 78,000. UPDATED 12/10/08 *CN THE REPAIR MECHANIC STATED THE PROBLEM MAY BE THE CRANK SENSOR. UPDATED 12/17/08. *JB

TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE HESITATED AND THEN SHUT OFF. IT WOULD NOT RESTART IMMEDIATELY. THE NEXT MORNING, THE FAILURE RECURRED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 150,075 AND FAILURE MILEAGE WAS 150,000.

A NEW GOODYEAR WRANGLER RT/S TIRE (NOT AT/S AS SHOWN ON YOUR PULLDOWN MENU), DISINTEGRATED WHILE TRAVELING ON I-81 IN VIRGINIA AT APPROXIMATE 65 MPH. THE TIRE WAS ONE OF TWO WRANGLER RT/S TIRES INSTALLED ON THE FRONT OF THE VEHICLE EARLIER IN THE WEEK AT CHANDLER'S AUTO REPAIR IN HERNDON, VA. THE DRIVER MAINTAINED CONTROL AND PULLED THE VEHICLE (1996 JEEP GRAND CHEROKEE) SAFELY TO THE SIDE OF THE ROAD. I CHECKED THE INFLATION BEFORE WE DEPARTED ON OUR TRIP AND IT WAS 34 LBS. THE OCCUPANTS IN THE VEHICLE REPORTED SEEING NO OBJECTS ON THE ROAD, POTHOLES OR OTHER ROAD HAZARDS--JUST A SUDDEN POP AND THEN PIECES OF BLACK MATERIAL FLYING BY THE VEHICLE. I DO NOT HAVE THE REMNANTS OF THE TIRE, WHICH WAS REPLACED AT THE WAL-MART IN STAUNTON, VA, BUT I DO HAVE PHOTOGRAPHS TAKEN AT THE SITE. THE FAILURE OCCURRED IMMEDIATELY NORTH OF EXIT 225 (SOUTHBOUND) ON I-81. THIS IS APPROXIMATELY 160 MILES FROM OUR HOME. ALLOWING FOR A FEW ERRANDS BEFORE DEPARTING ON OUR TRIP, I DOUBT THE TIRE HAD MORE THAN 200-225 MILES ON IT BEFORE IT FAILED. THE WEATHER WAS FAIR AND DRY AND THE AIR TEMPERATURE 86 F. I-81 IS SMOOTH AND IN EXCELLENT CONDITION AT THE LOCATION OF THE FAILURE. WHILE I DID NOT REPORT THE FAILURE TO THE POLICE, A VIRGINIA STATE SAFETY PATROL VEHICLE STOPPED AND MAY HAVE A RECORD. THE TREAD WAS RELATIVELY INTACT BUT APPEARS TO HAVE SEPARATED FROM THE REST OF THE TIRE. *TR

TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT STALLED AGAIN A FEW MILES DOWN THE ROAD. THE FAILURE OCCURRED THREE PREVIOUS TIMES. A LOCAL MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURES. THE VEHICLE IS CURRENTLY AT THE DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 200,003.

1996 JEEP GRAND CHEROKEE STALLS. *TR

PROBLEM... DRIVING DOWN THE ROAD OR STOPPED AT LIGHT OR IN THE MIDDLE OF A TURN OR ON EXPRESSWAY... IT WOULD SHUT OFF WITHOUT WARNING, SOMETIME IT WOULD RESTART IMMEDIATELY, SOMETIMES NOT!!!... EXTREMELY DANGEROUS SITUATIONS DEVELOPED, WHICH I WAS LUCKY!!! 1996 JEEP GRAND CHEROKEE, 4.0 , 6 CYL.... SPENT 6 MONTHS DOING REPAIRS/ REPLACEMENT PARTS AND MANY ,MANY DOLLARS SPENT TRACKING DOWN PART AFTER PART. USING DIAGNOSTICS MACHINE TO DETERMINE FAULTY PART... PROBLEM WAS THE POWER CONTROL MODULE ( PCM OR ECU SAME PART) WAS DEFECTIVE AND EITHER WAS MISREADING CODES OR GIVING OUT BAD CODES TO PARTS (LIKE TO THE CRANK SHAFT POSITION SENSOR OR THE COIL, OR THE 01 OR 02 OX SENSORS OR IT GOES ON AND ON AND ON). NOT SURE HOW IT WORKS BUT YOU GET MY DRIFT. SINCE SIGNING UP WITH CNET.COM, HAVE FOUND MANY PEOPLE ACROSS AMERICA WITH THE SAME ISSUE ON JEEP WITH DIFFERENT YEARS (1994/2000) AND MODELS. TO SEARCH... LOOK UP JEEP STALLS OR JEEP FIXED AND YOU WILL SEE OTHER TOPICS AND FORUMS AROUND THAT TOPIC AND YOU WILL ALSO SEE WHERE THE MANUFACTURE DOESN'T KNOW HOW TO ADDRESS THE PROBLEM EITHER. ANOTHER POSSIBLE RECALL ISSUE IS THE SCREWS THAT HOLD THE PCM MIGHT BE TOO LONG AND ARE GROUNDING OUT THE UNIT AFTER PAINT WEARS OFF ON FIREWALL... IMPORTANT TO READ ALL ARTICLES AND DIFFERENT FORUMS!!! ... IS A MUST LASTLY... INSTEAD OF REPLACING PCM'S, IS IT POSSIBLE TO HAVE THE PCM RE FLASHED UNDER RECALL??? I'M STRETCHING, BUT MAYBE ELECTRICAL POWER STORMS AND RAIN IS CAUSING PARTS TO DEFECT??? L

TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING 65 TO 70 MPH, THE VEHICLE BEGAN SHAKING ON THE FRONT END WITH EXTREME FORCE. THE BRAKES WERE WARPED AND CAUSED THE FAILURE. DRIVING OVER A BUMP IN THE ROAD CAUSED THE SHAKING TO BE MORE EXCESSIVE. A MECHANIC REPLACED THE FRONT BRAKES AND THE FAILURE RECURRED AT 120,000. A FIRESTONE MECHANIC REPLACED THE BRAKES ON TWO OCCASIONS AND THEY FAILED AGAIN AT 150,000. THE MANUFACTURER STATED THE VEHICLE WAS NOT INCLUDED IN RECALLS 00V136000 OR 06E022000. THE PURCHASE DATE IS UNAVAILABLE. THE CURRENT MILEAGE WAS 150,000 AND THE FAILURE MILEAGE WAS 90,000.

I RETURNED HOME FROM A 1 MILE DRIVE TO PICK UP MY DAUGHTER. WE WENT UPSTAIRS TO OUR SECOND FLOOR APARTMENT. ABOUT 10 MINUTES LATER I HEARD THE ALARM TO OUR 1996 JEEP GRAND CHEROKEE GOING OFF. I WENT OUTSIDE TO SHUT IT OFF, AND FOUND THE WHOLE ENGINE UP IN FLAMES. MY HUSBAND TRIED TO PUT IT OUT WITH A FIRE EXTINGUISHER, BUT IT WAS TOO LATE. BY THE TIME THE FIRE DEPT. GOT THERE IT WAS A TOTAL LOSS. *TR

VEHICLE WAS LOOSING POWER, CUTTING OUT AND DYING. WHILE ACCELERATING OR DRIVING AT A CONSTANT SPEED IT WOULD CUT OUT. WHEN YOU WOULD SLOW THE VEHICLE TO STOP OR TURN IT WOULD DIE LOOSING ALL POWER STEERING, BRAKES, ETC. CHECK ENGINE LIGHT WOULD TURN ON BUT SOMETIMES THE READING WOULD BE LOST BY THE TIME IT WENT TO MECHANIC. CRANK SHAFT SENSOR WAS REPLACED WITH A NAPA BRAND. STILL THE PROBLEM KEPT HAPPENING. SEVERAL OTHER PARTS WERE REPLACED OVER 3 YEARS TRYING TO FIGURE IT OUT. FINALLY IN MARCH 07 THE MECHANIC REPLACED THE CRANK SHAFT SENSOR AGAIN BUT WITH A FACTORY PART. HAVEN'T HAD ANY PROBLEMS SINCE. I AM UPSET BECAUSE I HAD TO PAY FOR A PART TO BE PREPLACED TWICE PLUS OTHERS, EXCEEDING $1000 BECAUSE THE AFTER MARKET PART WASN'T COMPATIBLE WITH MY VEHICLE. EITHER NAPA NEEDS TO STOP MAKING THIS PART OR JEEP NEEDS TO LET CONSUMERS KNOW THAT THIS PARTICULAR PART WON'T WORK. HAVE READ REPORTS OF OTHER VEHICLES HAVING SAME PROBLEM. MAYBE THIS COULD HELP THEM. *TR

TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE PARTS FOR RECALL NUMBER E22 REGARDING THE MANDATORY EMISSION CATALYTIC CONVERTER ARE UNAVAILABLE. AS A RESULT, THE VEHICLE WILL NOT BE ABLE TO PASS INSPECTION IN A TIMELY FASHION AND WOULD BE ILLEGAL TO DRIVE. THE DEALER STATED THAT THERE IS NO SPECIFIC DATE AS TO WHEN THE PARTS WILL BE AVAILABLE. THE CURRENT MILEAGE WAS 145,000 AND FAILURE MILEAGE WAS 144,000. *UPDATED 12/12/07 *BF UPDATED 12/12/07. *JB