Page 2 of 12 · complaints 51–100 of 588

1994 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1994 record →

Engine and Engine CoolingFire
Filed Jan 10, 2014200,000 milesRI

DRIVING 25 MPH AND TURNED KNOB TO PUT ON HEAT AND THICK, BROWN SMOKE COMING OUT OF VENTS IMMEDIATELY FILLED CAR. I STOPPED AND LOOKED UNDER HOOD. I COULD SEE A PIPE WHERE SMOKE SEEMED TO BE ORIGINATING BUT DON'T KNOW WHAT IT IS CALLED. WHEN SMOKE CLEARED AND I DIDN'T SEE ANYTHING LEAKING UNDER THE CAR, I STARTED TO DRIVE AS CALLED SERVICE STATION A FEW BLOCKS AWAY. THEY SAID TO BRING IT OVER BUT UPON DRIVING ABOUT 50 MORE FEET SMOKE GOT WORSE; BECAME THICKER AND BLACK. I STOPPED AND TURNED ENGINE OFF AND GOT OUT OF THE CAR AND WHEN I TURNED TO LOOK AT THE CAR, IT WAS ALREADY UP IN FLAMES COMING FROM UNDER THE HOOD. IT TOOK ONLY A COUPLE OF MINUTES AND THE ENTIRE CAR WAS ABLAZE. *TR

Wheels
Filed Aug 12, 2013NE

WE HAD TWO (2) GOODYEAR VIVA II TIRES PUT ON THE REAR OF OUR JEEP, SIZE P215/75R15, AT WALMART SERVICE CENTER AT 3400 NORTH 85TH ST, LINCOLN, NE 68507 ON 07-27-2013 AND THEN TWO (2) MORE GOODYEAR VIVA II TIRES PUT ON THE FRONT ON 8/7/2013. AFTER HAVING THE FIRST 2 TIRES PUT ON THE REAR, WE NOTICED INDENTS IN THE SIDEWALLS GOING ALL THE WAY UP TO THE TREADS. I SPOKE TO THE TECHNICIAN ABOUT THIS AND THE TECHNICIAN SAID THAT IT WAS NOT A DEFECT, THAT THIS WAS THE STRONGEST PART OF THE TIRE. THE TECHNICIAN STATED THAT THIS IS WHAT THEY TOLD HIM IN THE TRAINING COURSE. AFTER HAVING THE FRONT TIRES PUT ON, WE NOTICED THE SAME INDENTS IN THE TIRES BUT THEY WERE MORE SEVERE. BEFORE THE TIRES WERE PUT ON, I TOLD THE TECHNICIAN TO TORQUE THE LUG NUTS TO 85 FT/LBS AS THAT IS WHAT THE JEEP MANUFACTURER MANUAL STATES. THE TECHNICIAN REFUSED AND TOLD US THAT HE TORQUED EVERY WHEEL AT 100 FT/LBS BECAUSE THIS IS WHAT HE WAS TOLD TO DO IN HIS TRAINING. MY WIFE, SPOKE WITH CUSTOMER SERVICE AT GOODYEAR THE NEXT MORNING ABOUT OUR CONCERNS ABOUT DEFECTIVE TIRES AND SHE BEGAN A CLAIM IMMEDIATELY. SHE HAD US TAKE OUR VEHICLE TO GRAHAM TIRE IN LINCOLN WHERE THEY PUT 4 NEW UPGRADED GOODYEAR WRANGLER TIRES ON OUR VEHICLE IMMEDIATELY. DURING THE TIRE SWITCH OUT, GRAHAM TIRE SHOWED US THAT THE FRONT FACE OF THE ROTOR WAS BADLY BENT DUE TO THE ROTOR NOT SITTING ON THE STUD CORRECTLY AND THE WALMART TECHNICIAN OVER-TORQUED THEM AT 100 FT/LBS WHEN THEY SHOULD HAVE BEEN TORQUED AT 85 FT/LBS ACCORDING TO THE

Fuel System, Gasoline
Filed Aug 1, 2013162,000 milesAZ

I HAVE BEEN HAVING PROBLEMS WITH GAS FUME AND PRESSURE BUILD UP FOR A LONG TIME. WHEN I OPEN THE GAS CAP, IT SPEWS OUT GAS FUMES AND GAS AT ME. THEN IT RUNS BADLY IF AT ALL. I DO NOT LIKE THIS JEEP. PROBLEM VEHICLE. HIGH DESERT TEMPERATURES MAKE IT WORSE. I LIVE IN THE DESERT. *TR

Electrical SystemFire
Filed Jul 24, 2013290,000 milesTN

WHILE DRIVING 45 MPH DOWN HIGHWAY, SMOKE CAME OUT OF THE VENT. THE DRIVER PULLED TO SIDE OF ROADWAY AS FIRE CAME FROM DASH. THE FIRE TOTALLY DESTROYED THE VEHICLE. *TR

Fuel System, GasolineCrashFire1 injured1 killed
Filed Jul 23, 2013NJ

1994 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE ACCIDENT AND REQUEST INFORMATION ON VEHICLE MALFUNCTIONS, DEFECTS AND MECHANICAL FAILURES. *SMD THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT, IN WHICH HE WAS INJURED AND HIS COUSIN WAS KILLED. THE CONSUMER BELIEVED THE ACCIDENT WAS A RESULT OF THE MALFUNCTION, REGARDING A POTENTIAL DEFECT, IN WHICH CHRYSLER PREVIOUSLY REFUSED TO RECALL THE VEHICLES FOR. THE CONSUMER STATED THE VEHICLE LOCKED UP, AND WENT SOUTHBOUND AND ENDED UP IN THE WOODS. THE FRONT OF THE VEHICLE CAUGHT ON FIRE. ALSO, THE AIR BAGS NEVER DEPLOYED. UPDATED 07/30/13.. *UPDATED 09-18-13 *BF

Electrical SystemFire
Filed Jul 23, 201370,000 milesKY

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, A FIRE ERUPTED FROM UNDER THE VEHICLE. THE CONTACT QUICKLY EXITED AS THE VEHICLE BECAME ENGULFED IN FLAMES. THE VEHICLE WAS DESTROYED, THERE WERE NO INJURIES AND BOTH A POLICE AND FIRED REPORT WAS FILED. THE CONTACT STATED THAT THE CAUSE OF THE FIRE WAS DUE TO A WIRING HARNESS DEFECT. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.

Fuel/Propulsion System
Filed Jul 6, 2013170,000 milesCA

THE FIRST MONTH OR SO, MY CAR WOULD RANDOMLY DIE ON ME, WHETHER I WAS STOPPED AT A RED LIGHT, OR DRIVING, REGARDLESS WHAT SPEED I WAS GOING. I WAS ABLE TO START THE CAR UP IMMEDIATELY AFTERWARDS AND CONTINUE LIKE NOTHING HAPPENED. A FEW WEEKS LATER IT WOULDN'T START AT ALL.CALLED MECHANIC, HE CHANGED THE COIL. DROVE GREAT FOR A MONTH OR SO. THEN IT STARTED DOING THE SAME THING. TOOK THE JEEP TO THE SHOP. HAD FUEL FILTER, FUEL PUMP PUT IN. RAN GOOD FOR A COUPLE OF WEEKS BEFORE IT STARTED ALL OVER AGAIN . PROGRESSIVELY GOT WORSE. THIS TIME BEFORE IT DIED IT WOULD BUCK VIOLENTLY A FEW TIMES DUE TO DYING AND STARTING ITSELF UP WHILE DRIVING, ACCOMPANIED WITH A REALLY WEIRD ODOR, LIKE ROTTEN EGGS. I THEN PULLED OVER, TURN THE CAR OFF AND CHECK TO SEE IF MY CAR WAS ON FIRE (NOT). STARTED THE CAR AND DROVE HOME ,(7 MILES). THE NEXT DAY IN THE PROCESS OF TAKING THE JEEP TO THE SHOP, THE JEEP BUCKED ON AND OFF 3 DIFFERENT TIMES, THE SMELL WAS INTENSE WHEN A GLOWING FIREBALL LAUNCHED OUT FROM THE REAR THE SIZE OF A BASEBALL SCATTERING ALL OVER THE FREEWAY. AT THIS POINT I PULLED OVER AND SHUT THE ENGINE OFF AND RAN AWAY FROM IT. CALLED MECHANIC HE DROVE THE JEEP TO THE SHOP 20 MILES. IN THIS PROCESS JEEP DIED 2 DIFFERENT TIMES IN WHICH IT TOOK A WHILE BEFORE IT WOULD START AND DRIVE AGAIN. HAD CAT CONVERTER AND O2 SENSOR PUT IN. DROVE GOOD NO PROBLEMS FOR 2 MONTHS OR SO. PROBLEM CAME BACK MECHANIC TOOK THE NEW CAT CONVERTER OF . I DROVE IT FOR A FEW WEEKS UNTIL IT DIED NOW IT IS PARKED

Power Train
Filed Jun 11, 2013140,000 milesWA

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STARTED THE ENGINE AND THE TRANSMISSION FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. ONE YEAR LATER, THE FAILURE RECURRED. THE TRANSMISSION WAS NOT REPLACED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.

Engine
Filed May 9, 2013147,000 milesPA

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TWO SEPARATE INDEPENDENT MECHANICS HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE PROBLEM PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. THE VIN WAS NOT PROVIDED. *TR

Steering
Filed Oct 29, 2012GA

PURCHASED THIS VEHICLE UNAWARE OF RECALL/DEFECT. HAVING PROBLEMS WITH STEERING BOX BREAKING SINCE PURCHASE. VEHICLE IS EXTREMELY DANGEROUS TO DRIVE. TOOK TO CHRYSLER TODAY 10/29/2012 WILL NOT FIX SINCE CHRYSLER DID NOT RECALL VEHICLE. NHTSA RECALL ID#97VO69000 PLEASE ADVISE. THANK YOU IN ADVANCE. *TR

Engine
Filed Sep 25, 2012115,000 milesNY

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. UPON RESTARTING THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION AND WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THREE TIMES WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Unknown or Other
Filed Aug 13, 2012171,000 milesCA

I CAN START MY VEHICLE AFTER IT'S SAT OVERNIGHT. BUT I GO ANYWHERE FROM 1 MILE TO 100 MILES IN IT & ONCE I TURN THE VEHICLE OFF IT WON'T RESTART FOR AN HOUR TO 6 HOURS. I'VE SPOKEN WITH MANY PEOPLE REGARDING THIS PROBLEM AND IT SEEMS TO BE A COMMON ISSUE WITH JEEPS. I'D LIKE TO KNOW WHAT IS CAUSING THIS EXACTLY. I WAS WONDERING IF THERE WAS ANYWAY I CAN HAVE THE PROBLEM FIXED, FREE OF CHARGE TO ME. AND IF SO, HOW DO I GO ABOUT DOING SO. I CAN BE EMAILED AT [XXX]. THANK YOU FOR YOUR TIME. *TR

Suspension
Filed May 17, 2012150,000 milesRI

ALL CONTROL ARMS ROTTEN AND BROKEN ALL THE WAY AROUND THE CAR. *TR

Power Train
Filed Jan 7, 2012160,400 milesIL

I PURCHASED THIS JEEP BECAUSE I WAS TOLD IT NEEDED A TRANSMISSION, THESE ARE THE SYMPTOMS, WHEN YOU FIRST START THE TRUCK AND YOU PUT IT IN REVERSE, THE ENGINE KILLS. YOU START THE TRUCK UP AGAIN AND PUT IT IN REVERSE, IT VIBRATES AND THE ENGINE WANTS TO DIE BUT THE COMPUTER TRIES TO INCREASE THE RPM TO PREVENT IT FROM DYING, YOU THEN HAVE TO APPLY THE BRAKES HARD, WHEN YOU PUT IT IN NEUTRAL, THE RPMS ARE AT ABOUT 2000 AND THEN THEY COME DOWN. WHEN YOU TRY DRIVING THE CAR FORWARD IT HAS A VIBRATION AND WHEN YOU ARE COMING TO A STOP, IT DOES NOT WANT TO STOP, ITS AS THE COMPUTER IS REVING THE ENGINE LIKE IT DOES IN REVERSE. I HAVE HAD THE TRANSMISSION REBUILT AND IT DID THE SAME THING, THEY HAVE TAKEN THIS TRANSMISSION OUT 4 TIMES, CHANGED EVERYTHING IN IT 3 TIMES, GOT ANOTHER TRANSMISSION AND PUT ALL THE NEW PARTS IN THAT ONE AND STILL THE SAME PROBLEM. I REPLACED THE TCM FROM A SAME YEAR GRAND CHEROKKE, HAD THE DEALER FLASH THE COMPUTER AND STILL THE SAME, HAD THE TRY TO DIAGNOSE IT AND THEY THOUGT IT WAS THE MAP SENSOR, BECAUSE OF THE RPM PROBLEM, I CHANGED IT AND STILL THE SAME PROBLEM. AFTER ALL THESE CHANGES, THE TRUCK NOW RUNS FINE FOR A FEW MINUTES, BUT WHEN IT WARMS UP, THE SAME PROBLEM OCCURS, IM NOT SURE IF THATS BECAUSE THE WHEATHER IS COOLER NOW. I HAVE SO MUCH MONEY TIED UP IN THIS TRUCK AND BESIDES THIS PROBLEM, THE TRUCK IS IN GREAT CONDITION AND RUNS GREAT, CAN SOMEBODY PLEASE HELP ME. *TR

Steering
Filed Apr 28, 2011175,000 milesCA

TL*THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING OUT OF A PARKING SPACE THE STEERING WHEEL MALFUNCTIONED. THE STEERING WHEEL CONTINUED TO SPIN. THE CONTACT TOWED THE VEHICLE TO A LOCAL MECHANIC. THE MECHANIC STATED THERE WAS A DISCONNECT IN THE STEERING COLUMN DUE TO A PLASTIC PEN SHEARING OFF. THE MECHANIC STATED THE STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE STEERING WHEEL BUT THEY DID NOT PROVIDE ANY ASSISTANCE. THE CONTACT STATED THIS WAS A SAFETY ISSUE THAT COULD HAVE CAUSED A CRASH. THE FAILURE MILEAGE WAS 175,000.

Steering
Filed Dec 29, 2009176,000 milesCA

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE PARKING THE STEERING GEAR BOX SEPARATED FROM THE FRAME. THE VEHICLE WAS TOWED TO HIS HOME. THE DEALER AND MANUFACTURER HAS NOT BEEN CONTACTED. . THE FAILURE MILEAGE 176,000.

Engine and Engine Cooling
Filed Jan 1, 2009130,000 milesMD

MY 1994 JEEP GRAND CHEROKEE STALLS OUT INTERMITTENTLY WITHOUT NOTICE, WHETHER DRIVING OR STOPPED. IT WILL START RIGHT BACK UP BUT WHEN IT SHUTS OFF ALL POWER, STEERING, AND BRAKING POWER IS LOST AND THE VEHICLE MUST BE PUT INTO NEUTRAL TO RESTART THEN BACK INTO GEAR. ITS VERY DANGEROUS TO LOSE CONTROL AT 45+ MPH, LET ALONE THE DANGER AT ANY SPEED. *TR

Steering
Filed Aug 19, 2008106,500 milesWA

1994 JEEP GRAND CHEROKEE LIMITED 318 C.I. STEERING BOX BROKE OFF THE FRAME! MY FAMILY ALMOST CROSSED OVER THE CENTER MEDIUM OF THE ROAD! JEEP NEEDS TO REMEDY THIS!! ASAP WE HAVE HAD 3 PEOPLE ON OUR INTERNET CLUB WITHIN THE LAST 3 MONTHS HAVE THIS HAPPEN! *TR

Power Train › Automatic Transmission
Filed Aug 5, 2008120,000 milesCA

TL*THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 02V053000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT). THE DAY AFTER THE RECALL REPAIR WAS PERFORMED, THE CONTACT NOTICED THAT SHE WAS ABLE TO SHIFT THROUGH ALL OF THE GEARS WITHOUT HAVING TO APPLY THE BRAKE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE GEAR SHIFT ASSEMBLY NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE 120,000.

Engine and Engine Cooling
Filed Jul 1, 2008200,000 milesCA

TL*THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE VEHICLE COMPLETELY SHUT DOWN. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS ABLE TO BE RESTARTED APPROXIMATELY 1-2 MINUTES LATER, IF NOT IMMEDIATELY. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP, BUT BECAUSE THEY WERE SO BUSY, THE APPOINTMENT WAS CANCELLED. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 205,000 AND FAILURE MILEAGE WAS APPROXIMATELY 200,000.

Suspension › Rear
Filed Jun 12, 2008120,000 milesSD

TL*THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD DRIFT TO THE RIGHT AND MAKE A LOUD TAPPING SOUND. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR AXLE AND TRANSFER CASE FAILED. HE CALLED THE DEALER AND IS CURRENTLY WAITING FOR A RESPONSE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

Engine and Engine CoolingFire
Filed May 5, 2008105,000 milesID

1994 JEEP GRAND CHEROKEE. SMOKE FROM UNDERNEATH HOOD, AND WITHIN ABOUT 3 MINUTES THE CAR WAS FULLY ENGULFED IN FLAMES. TOTALLY DESTROYED. DRIVER WAS JUST ABLE TO GET OUT OF CAR WITHOUT INJURY. *TR

Fuel System, GasolineFire
Filed Mar 21, 2008OH

1994 JEEP GRAND CHEROKEE CAUGHT FIRE WHILE DRIVING. CONSUMER OBSERVED SMOKE COMING FROM THE VEHICLE. AFTER HE PULLED OVER, HE NOTICED FLAMES UNDER THE VEHICLE. *KB THE FIRE DEPARTMENT STATED IT APPEARED TO BE A FUEL LEAK THAT STARTED THE FIRE, BUT THEY WERE UNABLE TO CONFIRM THE IGNITION SOURCE OF THE FIRE. (OHIO TRAFFIC CRASH REPORT # 10-0181-91). *JB

Suspension › Front
Filed Feb 4, 2008147,000 milesCA

1. FRONT SUSPENSION SHAKES VIOLENTLY, CAUSING PARTIAL LOSS OF STEERING CONTROL. I RESEARCHED THIS MODEL AFTER FIRST INCIDENT AND FOUND OUT THAT OTHER OWNERS HAD A SIMILAR COMPLAINT. THEY DESCRIBE THE PHENOMENON AS "DEATH WOBBLE". WHAT CAN BE DONE TO REMEDY THIS? *TR

Steering › Gear Box › Shaft Sector
Filed Jan 22, 200887,000 milesOH

TL*THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE BACKING OUT OF THE DRIVEWAY, ONE OF THE BOLTS ON THE STEERING GEAR BOX FAILED. A SECOND BOLT FAILED WHILE ATTEMPTING TO LOAD THE VEHICLE ONTO A TOW TRUCK. THE VEHICLE IS CURRENTLY PARKED AND HAS NOT BEEN REPAIRED. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 87,000.

Vehicle Speed Control › Accelerator Pedal
Filed Dec 10, 2007110,000 milesCA

WHILE DRIVING WITH MY INFANT SON ON THE FREEWAY, I FELT THE VEHICLE SEEMING TO SPEED UP INVOLUNTARILY, I.E. WITHOUT PUTTING MY FOOT ON THE ACCELERATOR. I EXITED THE FREEWAY AT THE NEAREST OFF-RAMP, LOOKING FOR A PLACE TO PULL OVER SAFELY AND INSPECT MY VEHICLE. HAVING NO PLACE TO PULL OVER, I KEPT DRIVING, BY THIS TIME HAVING TO STOMP ON THE BRAKE TO MAINTAIN A SAFE SPEED ON THE CITY STREET I WAS DRIVING ON. UPON COMING TO A RED LIGHT AND ATTEMPTING TO BRAKE, THE CAR ACCELERATED, THUS CAUSING THE BRAKE TO BE INEFFECTIVE. IN ORDER TO AVOID HITTING THE CAR STOPPED AT THE LIGHT IN FRONT OF ME I HAD MY FOOT SLAMMED ON THE FOOT BRAKE, THE EMERGENCY BRAKE PULLED AND THE CAR IN PARK. EVEN WITH ALL OF THIS, THE CAR ENGINE REVVED, THE CAR LURCHED, SMOKED AND MAKE HIDEOUS NOISES BEFORE THE LIGHT FINALLY TURNED GREEN AND I PUT THE CAR IN DRIVE AND CONTINUED ON. FINALLY, AFTER CONTINUING TO DRIVE WITH MY FOOT DEPRESSING THE BRAKE PEDAL, I FOUND A SAFE PLACE TO STOP AND WAS ONLY ABLE TO STOP THE CAR FROM MOVING FORWARD BY SHUTTING IT OFF. AMAZINGLY, NO ONE WAS HURT, NOTHING WAS DAMAGED AND WE WALKED AWAY FROM THE INCIDENT UNDERSTANDABLY SHAKEN AND CONFUSED. NO ATTEMPT HAS YET BEEN MADE TO FIX THE VEHICLE. WE CONSIDER OURSELVES TO BE EXTRAORDINARILY LUCKY. *TR

Air Bags › Frontal › Sensor/Control ModuleCrash1 injured
Filed Nov 29, 200790,216 milesID

INVOLVED IN A FRONT END COLLISION ON 11/5/2007 WITH EXTENSIVE FRONT END DAMAGE TO VEHICLE. AIR BAG DID NOT DEPLOY AND DRIVER (WHO WAS WEARING A SEAT BELT) SUSTAINED A FRACTURE TO THE STERNUM WITH CONSIDERABLE PAIN AFTER. INSPECTION OF THE VEHICLE REVEALED THAT THE LEFT AIR BAG SENSOR WAS BROKEN AS A RESULT OF THE ACCIDENT, BUT AIR BAG STILL DID NOT DEPLOY. AT NO TIME DID THE AIR BAG INDICATED THAT THERE WAS A POSSIBLE DEFECT IN THE SYSTEM. *TR

Engine and Engine Cooling › Cooling System › Fan
Filed Aug 14, 2007183,839 milesUT

TL*THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO SHAKE WHILE DRIVING. WHEN HE INSPECTED THE VEHICLE, HE NOTICED THAT ONE OF THE SIX FAN BLADES WAS MISSING. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE PURCHASE DATE AND SPEED WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 183,839.

Engine and Engine Cooling › Engine
Filed Jul 6, 2007145,000 milesMI

TL*THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH OR WHILE IDLING, THE VEHICLE STALLS AND THEN SHUTS OFF COMPLETELY. THE VEHICLE RESTARTS ONCE THE CONTACT DEPRESSES THE ACCELERATOR PEDAL. THE CURRENT AND FAILURE MILEAGES WERE 145,000. UPDATED 09/05/07 *TR

Steering
Filed May 28, 2007146,000 milesWA

BACKED UP, STEERED HARD TO RIGHT, SHIFTED TO FORWARD, STEERED HARD TO LEFT. HEARD A BANG. STEERING FAILED COMPLETELY. HAD TO HAVE IT TOWED. THIS COULD'VE BEEN REALLY BAD IF I HAD BEEN IN TRAFFIC! FOUND A SEVERED BOLT ABOUT 4" LONG UNDER THE VEHICLE. JUDGING BY THE BOLT HEAD MARKINGS, I'D GUESS IT WERE GRADE 8.2 OR GREATER. ( SURISE HORIZON 6 MARKS... SIDE MARKS WERE +'S. ) *TR

Parking Brake › Conventional › Mechanical
Filed Mar 13, 2007PA

TL* - THE CONTACT CALLED REGARDING THE 1994 CHRYSLER JEEP GRAND CHEROKEE. THE CONTACT STATED THE EMERGENCY BRAKE HANDLE BECAME UNATTACHED. THE BRAKE LIGHT STAYED ON. THE FAILURE OCCURRED IN 1997 OR 1998. THE CONTACT HAS NOT HAD THE VEHICLE REPAIRED.*AK THE CONSUMER STATES THAT EMERGENCY BRAKES ON 1994, 1995, AND 1996 ARE ALL THE SAME BRAKES, BUT THERE WAS ONLY A RECALL ON THE 1995 VEHICLE RECALL #95V172000 FOR THAT PROBLEM. UPDATE 05/04/07*TR

Unknown or Other
Filed Jan 25, 2007VA

I JUST PURCHASED A 1994 JEEP GRAND CHEROKEE LARADO FROM A GENTLE MAN IN MASSACHUSETTS. I WAS TOLD THE VEHICLE HAD 52,000 ORIGINAL MILES ON IT. I RECEIVED AN AFFIDAVIT FROM THE ORIGINAL OWNER CLAIMING HE CHECK THE WRONG BOX ON THE TITLE WHEN HE SOLD IT TO THE GENTLE MAN I PURCHASED IT FROM. I WAS TOLD BY HIM THAT ALL I HAD TO DO WAS SHOW THE AFFIDAVIT TO THE DMV WHEN I TRANSFERRED THE TITLE TO MY NAME AND THEY WOULD CORRECT THE TITLE. WELL NEEDLESS TO SO THE DMV SAID THE ORIGINAL TITLE SAID "ACTUAL MILES" AND THAT WAS THAT. SO I TITLED IT TO MY NAME AND IT SAYS 52000 MILES "NOT ACTUAL MILES". SO I STARTED TO WONDER WHAT WAS GOING ON AND I MADE AN APPOINTMENT WITH THE LOCAL CHRYSLER DEALER TO CHECK OUT MY VIN INFO. THEY SAID THAT THE WINDOW VIN PLATE HAS BEEN REPLACED. SO NOW I THINK SOMEONE HAS DONE SOMETHING DIRTY WITH THIS VEHICLE. WHAT DO I DO NOW?? *NM

Electrical System › Ignition
Filed Nov 4, 2006142,000 milesNY

WHILE DRIVING THE CAR ENGINE QUITS SUDDENLY. MECHANIC UNABLE TO DETERMINE CAUSE. EXTREMELY DANGEROUS WHEN ON HIGHWAY IN HEAVY TRAFFIC. BARELY ESCAPED SERIOUS ACCIDENT WHEN IT HAPPENED ON RT 81. THIS HAS HAPPENED ON A CONTINUING BASIS FOR THE PAST SIX MONTHS. WILL GET RID OF CAR ASAP. *JB

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Sep 5, 2006IL

MY REAR LIFTGATE DOOR HATCH WHEN OPENED FULLY WILL NOT STAY UP. IT FALLS DOWN ALL THE TIME AND IF YOU ARE NOT AWARE OF THIS IT WILL HIT YOU ON YOUR HEAD. YOU HAVE TO HOLD IT UP. I HAVE BEEN IN CONTACT WITH CHRYSLER AND THEY CLAIM THIS IS NOT A WARRANTY ISSUE. THE REPRESENTATIVE INFORMED ME IT IS MY RESPONSIBILITY AND MY PROBLEM TO REPAIR IT. THIS IS A SAFETY ISSUE NOT A MECHANICAL WARRANTY PROBLEM. *NM

Tires › Tread/Belt
Filed Apr 10, 2006TX

DUNLOP RADIAL ROVER LT235/75R15 TIRE TREAD SEPARATION, NO CRASH, NO INJURY BUT ONLY LUCKY TO HAVE CAUGHT IT IN TIME. 1. DRIVER SENSED VIBRATION IN STEERING COLUMN 2. WHILE BEING TEST DRIVEN AT HIGH SPEED THE REAR RIGHT TIRE EXPERIENCED SLOW TREAD SEPARATION FOLLOWED BY CATASTROPHIC FAILURE 3. TIRE WAS REPLACED WITH SPARE AND TIRE COMPANY PRO-RATED A REFUND FOR THE 3-YEAR OLD TIRE. *NM

Suspension › Front › Control Arm › Lower Arm
Filed Mar 15, 2006326,247 milesKY

DT*: THE CONTACT STATED WHILE HAVING THE BRAKES REPLACED, THE TECHNICIAN FOUND A BROKEN WELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THE LOWER RADIUS ARM WAS BROKEN AT THE DIFFERENTIAL ON THE DRIVER SIDE FRONT. THE FRONT AXLE NEEDS TO BE REPLACED. THE MANUFACTURER WAS ALERTED.

Air BagsCrash
Filed Feb 1, 2006212,000 milesNH

DT*: THE CONTACT STATED WHILE DRIVING 35 TO 40MPH ON AN ICE COVERED ROAD, THE VEHICLE'S FRONT TIRES DROPPED OFF THE SIDE OF THE ROAD, AND THIS CAUSED LOSS OF CONTROL OF THE VEHICLE. THE VEHICLE WENT IN TO A DITCH, THIS WAS A FRONTAL IMPACT. THE DRIVER'S SIDE AIRBAGS DID NOT DEPLOY. THE SEAT BELTS WERE IN USE. THE VEHICLE IS TOTALED. THE MANUFACTURER HAS NOT BEEN ALERTED.

Engine and Engine Cooling › Engine
Filed Jan 20, 2006131,955 milesNY

2 WEEKS AFTER OIL CHANGE AND DRIVING LESS THAN 200 MILES THE OIL INDICATOR COMES ON. PLACE A QUART OF OIL IN , 2 DAYS LATER THE ENGINE SMOKE AND OIL NEEDLE INDICATOR WAS BELOW HALF. 2ND TIME THIS OCCUR, YOU COULD SEE THE NEEDLE GOING BACK AND FORTH TO EMPTY TO 1/2 FULL. ENGINE SMOKE BUT RAN AFTER COOLING DOWN WITH MORE OIL. *JB

Vehicle Speed ControlCrash1 injured
Filed Jan 9, 2006135,000 milesOH

DT*: THE CONTACT STATED WHILE PLACING THE VEHICLE FROM PARK INTO DRIVE THE VEHICLE SUDDENLY ACCELERATED. THE BRAKES WERE FIRMLY APPLIED TRYING TO STOP THE VEHICLE. THE BRAKE APPLICATION DID NOT STOP THE VEHICLE. THE VEHICLE CRASHED THROUGH THE GARAGE WALL ,CAUSING EXTENSIVE PROPERTY DAMAGE. ALONG WITH THE SMELL OF BURNING RUBBER FROM THE TIRES THERE WAS A HOT SMELL COMING FROM THE VEHICLE. THERE WERE NO WARNING SIGNS PRIOR TO THIS INCIDENT. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE PROBLEM. *AK

Latches/Locks/Linkages
Filed Sep 23, 2005GA

DT: ON AUGUST 15, 2005 THE DRIVER'S DOOR WHERE THE LEVER IS HAS THREE BOLTS TO IT AND IT BROKE. INSIDE OF THE PANEL OF THE DOOR SOMETHING BROKE, AND IT WILL NOT LET IT TO BE SHUT BECAUSE OF THE PANEL. THE SENSOR LIGHT FOR DOOR CAME ON AND SHOWED THAT THE DOOR WAS NOT SHUT. THE CONSUMER WENT AROUND AT RIGHT CURVE AND THE DOOR CAME OPEN. COULD NOT GET THE DOOR TO SHUT. HELD IT UNTIL THE CONSUMER GOT HOME. WASHERS WERE HOLDING THE DOOR TOGETHER. ALSO, HAS THE BACK DOORS LOCKED TO MAKE SURE THAT IT DID NOT HAPPEN TO THE REAR DOORS. CONTACTED THE DEALER, AND THEY WERE GOING TO CHARGE THE CONSUMER 1500.00 TO FIX IT. *AK

Power Train › Automatic Transmission › Gear Position Indication (prndl)Crash1 injured
Filed Aug 19, 2005172,000 milesMI

DT: THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT VEHICLE JUMPED FROM PARK TO REVERSE WHILE PARKED IN CONSUMER'S DRIVEWAY. WHEN THE CONSUMER CHECKED THEE WAS TRANSMISSION FLUID IN THE VEHICLE. THE VEHICLE STARTED MOVING BACK SLOWLY. THE VEHICLE STRUCK THE CONSUMER AND THE MOTOR HOME. THE SERVICE DEALER STATED THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THERE WAS A RECALL ON THE SHIFTER, AND THE CONSUMER HAD T RECALL REPAIRS DONE. THE CONSUMER HAD A PREVIOUS PROBLEM SUCH AS THIS ONE. *AK

Engine and Engine Cooling › Exhaust System
Filed Jul 12, 200543,000 milesUT

JEEP GRAND CHEROKEE, EARLY YEARS 1992 - 2001 EXHAUST MANIFOLD CRACKS WITH REGULAR OCCURANCE AND ALLOWS CARBON MONOXIDE INTO PASSENGER COMPARTMENT. I OWN A 1992 AND MANIFOLD CRACKED AT 55K AND 70K (EACH $1200 TO FIX), BOUGHT A 1994 SAME VEHICLE, MANIFOLD CRACKED AT 40K MILES. MANY OWNERS REPORTING SAME ISSUE, DEALERS WILL REPLACE IF PRESSED BUT DENY PROBLEM. I AM GETTING SICK (PHYSICALLY) FROM THE VEHICLE WITH EXHAUST COMING INTO CABIN. I NEVER KNOW WHEN IT WILL HAPPEN. IT COULD CAUSE ACCIDENT IF I PASSED OUT.

Parking Brake
Filed May 16, 2005200,000 milesIL

CONSUMER STATES: WHEN SHE PLACED THE VEHICLE IN PARK IT ROLLED BACKWARDS. THE CONSUMER PUT THE EMERGENCY BRAKE ON AND THE VEHICLE STILL ROLLED BACK. SHE WAS NOT SURE IF THE EMERGENCY BRAKE WORKED PROPERLY. HAD TO PUT BLOCKS UNDER THE WHEELS TO KEEP VEHICLE FROM ROLLING. *TT

Electrical System
Filed Nov 28, 2004UT

AUTOMOBILE DIES WITHOUT REASON. IT DIES WHILE RUNNING DOWN THE ROAD OR SITTING AT A STOP LIGHT. INTERNET MESSAGE BOARDS INDICATE A LARGE NUMBER WITH THE SAME PROBLEM. IT ALSO SUGGESTS IT IS THE COMPUTER. WHEN SENSORS ARE REPLACED THE PROBLEM CONTINUES AFTER A COUPLE OF WEEKS. I HAVE FOUND THAT IF I DISCONECT THE POSITIVE CABLE ON THE BATTERY IT WILL RUN FINE FOR ABOUT THE SAME AMOUNT OF TIME. YOU NEVER KNOW WHEN IT WILL DIE AGAIN, AND IT DOES. IT IS A SERIOUS SAFETY PROBLEM IF IT DIES ON THE FREEWAY OR IN AN INTERSECTION. ON A 30 MILE ROUND TRIP TO WORK AND BACK IT WILL DIE FROM 0 TO 3 TIMES.*AK

Air BagsCrash2 injured
Filed Nov 25, 2004NC

MY DAUGHTER WAS DRIVING A 1994 JEEP GRAND CHEROKEE AND WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DIDN'T DEPLOY. IS THIS NORMAL. *AK

Power Train › Automatic Transmission › Lever and Linkage › Floor ShiftCrash
Filed Oct 15, 2004CO

VEHICLE IN NEUTRAL, PARKING BRAKE ENGAGED, WENT IN REVERSE CAUSING DAMAGE. *BF THE CONSUMER STATED WHEN THE VEHICLE WAS IN NEUTRAL WITH THE PARKING BRAKE APPLIED AND THE DOOR OPENED, THE CONSUMER THEN WENT TO CLOSE THE DOOR THE VEHICLE WENT INTO REVERSE, ROLLED AND HIT A TREE WHICH CAUSED $3000 IN DAMAGES. WHEN THE CONSUMER CALLED THE MANUFACTURER THE NEXT DAY, SHE WAS TOLD THERE WAS NOTHING MECHANICALLY WRONG WITH THE VEHICLE, HOWEVER 7 YEARS LATER THE CONSUMER RECEIVED A RECALL NOTICE CONFIRMING THE PROBLEM. THE CONSUMER NO LONGER OWNS THE VEHICLE. *JB

Air Bags › Side/WindowCrash1 injured
Filed Sep 8, 2004CA

WHILE MAKING A LEFT TURN ONTO MAIN HIGHWAY ANOTHER VEHICLE T-BONED CONSUMER'S VEHICLE ON DRIVER'S SIDE. HOOD AND DRIVER'S SIDE DOOR WERE CRUSHED IN. UPON IMPACT,DRIVER'S SIDE AIR BAG DID NOT DEPLOY. DRIVER SUSTAINED ARM AND STOMACH INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 28, 200462,500 milesPA

CONSISTENT PROBLEMS WITH ROTORS ON 1994 JEEP CHEROKEE; ROTORS WARP, GET HEAT SPOTS, VIBRATE AND CAUSE SIGNIFICANT PROBLEMS WITH BREAK PADS AND STOPPING ABILITIES. *JB

Power Train › Automatic TransmissionCrash
Filed Aug 26, 2004111,760 milesWV

ENGINE WAS LEFT RUNNING WHILE IN PARK, I GOT OUT OF JEEP IT SHIFTED ITS SELF INTO REVERSE IT TRAVELED ABOUT 30 FEET THAN HIT A TREE. THIS MODEL IS SUPPOSE TO HAVE A FEATURE . *AK THAT DOES NOT ALLOW THE SHIFTER TO MOVE UNTIL BRAKE PEDAL IS PRESSED.

Engine and Engine Cooling › Exhaust System
Filed Aug 12, 2004119,000 milesMO

THE ENGINE'S EXHAUST MANIFOLD HAD ABOUT 2-3 CRACKS ON TOP. AS A RESULT THE EXHAUST FUMES SEEPS INTO THE PASSENGER COMPARTMENT. CONSUMER STATES HE HAS SUFFERED FROM SEVERE HEADACHES FROM THE FUMES. THE CAUSE HAS YET TO BE DETERMINED. *NM THE DEALER AND MUFFLER SHOP INDICATED THAT THE CRACKS WERE A RESULT OF EXCESSIVE VIBRATION. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO COST. *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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