Page 4 of 12 · complaints 151–200 of 588

1994 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1994 record →

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 16, 2002MN

CONSUMER STATES THAT THE ROTOR CRACK WHILE DRIVING CAUSING CONSUMER TO HEAR VIBRATING SOUND.*JB

Structure › Body › Door › Hinge and Attachments
Filed May 14, 2002AL

DRIVERS DOOR CAME UNWELDED AT HINGES. CONSUMER LIFTS DOOR TO CLOSE. ALSO, HAD TO CLIMB FORM PASSENGER SIDE TO DRIVER SIDE DUE TO KEEPING DOOR LOCKED TO STAY CLOSED. DEALER WAS NOT NOTIFIED. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed May 7, 2002MA

WHEN PUTTING VEHICLE IN DRIVE JUMPED FORWARD WITHOUT ACCELERATING.*AK

Vehicle Speed ControlCrash1 injured
Filed May 6, 2002MN

THE VEHICLE WAS PARKED ON MY DRIVEWAY, I STARTED THE CAR, HAD MY FOOT ON THE BRAKE WHILE I PUT THE CAR INTO REVERSE GEAR. WHILE MY FOOT WAS STILL ON THE BRAKE, THE VEHICLE ACCELERATED OUT OF CONTROL, TOOK OFF AT TOP SPEED, CRASHED INTO A HOUSE ACROSS THE STREET. THE VEHICLE WAS TOTALED BECAUSE OF THE SPEED AT IMPACT. THE ACCIDENT CAUSED BACK AND NECK INJURIES TO MYSELF.*AK

Power Train › Manual Transmission
Filed Apr 18, 2002MA

CONSUMER STATES THAT THE VEHICLE WAS PARKED ON A SLIGHT INCLINE WITH ENGINE RUNNING. CONSUMER PUT CHILD IN VEHICLE AND THE VEHICLE BEGAN TO ROLL BACKWARDS ABOUT 150 YARDS AND ROLLED INTO SOMEONES LAWN. COSNUMER STATES TRANSMISSION WAS REBUILT AT 68,000 MILES UNDER WARRANTY. NLM

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Apr 16, 2002CO

WHILE ENGINE WAS ON AND IN PARK CONSUMER GOT OUT OF VEHICLE, AND ABOUT 1/2 MINUTE VEHICLE ROLLED BACKWARDS LIKE IT WAS IN REVERSE, AND ROLLED INTO A GARAGE. DEALER HAS BEEN CONTACTED.*AK

Air Bags › FrontalCrash
Filed Apr 10, 2002GA

WHILE AT AN INTERSECTION AT A COMPLETE STOP ANOTHER VEHICLE DRIVING 50-55 MPH HIT CONSUMER'S VEHICLE HEAD-ON. AIR BAGS DID NOT DEPLOY.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 9, 2002LA

ONGOING AND INTERMITTENT PROBLEM WITH ENGINE STALLING WHILE DRIVING AT ANY SPEED. VEHICLE BEEN TO DEALER ON ONE OCCASION, AND AT REPAIR SHOP ON TWO OCCASIONS. BOTH WERE UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Mar 29, 2002MA

VEHICLE JUMPED INTO REVERSE WHILE IT WAS PARKED. CONSUMER WAS STANDING BEHIND VEHICLE. DEALER INDICATED THAT VEHICLE WENT INTO REVERSE BECAUSE FRONT TIRE WAS A DIFFERENT BRAND THAN OTHER 3 TIRES. MANUFACTURER WAS NOTIFIED.*AK *YH

Suspension › RearCrash1 injured
Filed Mar 27, 2002NM

CONSUMER STATES SON WAS DRIVING DOWN THE STREET WHEN HIS REAR AXLE BROKE, CAUSING HIM TO ROLL OVER IN THE AUTO. HE SUSTAINED BACK INJURIES. NLM

Suspension
Filed Mar 26, 2002MI

CONSUMER STATED THE FRONT END MAKES A NOISE AND THE TWO FRONT TIRES WERE REPLACED DUE TO FRONT AXLE ASSEMBLY FAILED. *YH

Vehicle Speed ControlCrash
Filed Mar 12, 2002CA

WHILE DRIVING AND UPON STOPPING SUDDENLY VEHICLE ACCELARATED OUT OF CONTROL, CAUSING AN ACCIDENT. VEHICLE FLIPPED OVER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Mar 8, 2002NY

TOOK CAR IN FOR OIL CHANGE, ATTENDANT NOTIFIED ME THAT EXHAUST MANIFOLD HAD A CRACK IN IT ABOUT 2 INCHES LONG. CONTACTED LOCAL DEALERSHIP RE: CRACK AND CHRYSLER CORP. CHRYSLER STATES THAT THIS IS NOT A COMMON PROBLEM WITH THE GRAND CHEROKEE AND THAT THEY ARE "NO LONGER RESPONSIBLE FOR THE CAR" AND THAT I WILL HAVE TO PAY THE BILL. THE SERVICE PERSON SUGGESTED THAT I TRY A LOCAL GARAGE THAT WOULD GIVE ME A BETTER PRICE THAN THE $852.00 + TAX ESTIMATE THAT THE DEALERSHIP QUOTED TO REPLACE THE MANIFOLD. THIS CAR IS NOT AN OFF-ROAD VEHICLE AND HAS ( WITH THE EXCEPTION OF TWO 1 1/2 HOUR TRIPS TO NYC WHICH INVOLVED HIGHWAY TRAVEL) BEEN DRIVEN EXCLUSIVELY ON LOCAL ROADS/STREETS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 8, 2002NC

PRIOR TO RECALL NOTIFICATION (99V340000) CONSUMER HAD THE ROTORS REPLACED ON THE VEHICLE, HOWEVER WHEN CONSUMER INQUIRED ABOUT A POSSIBLE REIMBURSEMENT, THE DEALER STATED THEY WERE AWARE OF THE RECALL AND THAT IT HAD BEEN IN EFFECT FOR A COUPLE OF YEARS, BUT THE WORK THAT THEY PERFORMED WAS NECESSARY MAINTENANCE AND WOULD NOT BE COVERED.*JB

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Feb 25, 2002NC

WHILE VEHICLE WAS IN PARK AND KEY WAS TURNED ON IN IGNITION VEHICLE SUDDENLY TOOK OFF IN REVERSE, SMASHING THE DRIVER, WHO WAS BEHIND THE VEHICLE, INTO THE BUILDING.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Feb 14, 2002CT

VEHICLE WAS LEFT IN PARK ON A FLAT SURFACE WITH ENGINE RUNNING. DRIVER GOT OUT OF CAR AND WALKED TO THE REAR, AND VEHICLE JUMPED INTO REVERSE, HITTING THE DRIVER. *AK. THE DRIVER WAS TRAPPED BEHINE THE VEHICLE, THERE WAS ONE INJURY.*JB

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Feb 11, 2002CO

EXHAUST MANIFOLD IS CRACKING. VEHICLE CONTACTED DEALER. *AK

Vehicle Speed ControlCrash2 injured
Filed Jan 30, 2002CA

AS SOON AS CONSUMER SHIFTED FROM PARK TO REVERSE, VEHICLE ACCELERATED ON ITS OWN. CONSUMER WAS UNABLE TO STOP VEHICLE AND IT HIT A BRICKWALL. CONSUMER AND PASSENGER WERE INJURED, VEHICLE WAS TOTALED. *AK *YH

Power Train › Clutch Assembly
Filed Jan 18, 2002CA

CONSUMER STATES VEHICLE HAS MANY TRANSMISSION PROBLEMS WITH VEHICLE IN PARK, IT WOULD ROLL BACKWARD, AT TIMES THE GEAR SHIFT WOULD NOT MOVE WHEN THE VEHICLE WOULD CONTINUE TO ROLL BACKWARD, DEALER INFORMED CONSUMER THAT THE VEHICLE WAS NOT SAFE UNLESS THE ENTIRE TRANSMISSION WAS REPLACED. *SLC

Power Train › Automatic Transmission
Filed Jan 17, 2002CA

THE VEHICLE WOULD NOT SHIFT OR ACCELERATE IN THIRD GEAR DUE TO TRANSMISSION FAILURE. *YH

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jan 15, 2002NY

WHILE DRIVING 65 MPH AND WITHOUT WARNING VEHICLE SHUTDOWN. MECHANIC STATED THAT IT WAS CAUSED BY A MALFUNCTIONED FUEL PUMP.*AK

Power Train › Automatic Transmission
Filed Jan 8, 2002NC

CONSUMER HAD EXPERIENCED PROBLEMS WITH TRANSMISSION WHEN SHIFTING FROM PARK TO REVERSE. COULD FEEL A DELAY AND JERKING. THEN, WILL GO TO REVERSE, AND AT SAME SITUATION SHIFT FROM DRIVE TO PARK. WHILE DRIVING COULD NOTICE THAT GEARS WILL SKIP. DEALER HAD BEEN CONTACTED, AND SEALS REPLACED. PLEASE PROVIDE MORE INFORMATION.*AK

Vehicle Speed ControlCrash1 injured
Filed Jan 1, 2002AZ

WHEN MY WIFE WAS PUTTING THE VEHICLE IN GEAR TO PULL FORWARD THE THROTTLE SEEMED TO STICK AT FULL FORCE SO WHEN THE SHIFTER WAS PASSING REVERSE TO GO INTO DRIVE IT FLEW OFF WRECKING INTO ANOTHER VEHICLE AND INJURING A PERSON INSIDE OF THE VEHICLE. THE MOTOR WAS REVING TO PROBABLY 5500 RPM.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Dec 27, 2001CA

WHEN VEHICLE IS IN A GEAR VEHICLE WILL SOMETIMES ACCERLERATE WITH CONSUMER'S FOOT ON BRAKE. THIS IS AN INTERMITTENT PROBLEM. CONTACTED DEALE, AND DEALER FIXED SOME OTHER PARTS ON , VEHICLE BUT PROBLEM STILL OCCURRED. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Nov 20, 2001IL

FRAME FUEL FILTER (G7399) SUDDENLY RUPTURED UPON STARTING THE VEHICLE. THIS WAS THE FIRST START AFTER THE VEHICLE HAD SAT IDLE FOR TWO WEEKS IN MY CLOSED GARAGE. THERE WAS ABSOLUTELY NO PRIOR INDICATION OF ANY PROBLEM. UNKNOWINGLY, I DROVE VEHICLE, WITH WINDOWS CLOSED, 3 MILES WITH GASOLINE SPRAYING OUT OF A 50 MM LONGITUDINAL SLIT IN THE FILTER BODY. UPON PARKING/EXITING THE VEHICLE THE SMELL OF GASOLINE WAS OVERWHELMING. THE ENTIRE LEFT REAR WHEEL AREA AND PAVEMENT BENEATH VEHICLE WAS DRENCHED IN GASOLINE. I ESTIMATE 8.5 GALLONS (3/8 OF A TANK) OF GASOLINE HAD BEEN SPRAYED OUT IN ONLY TEN MINUTES OF DRIVING. FRAME FUEL FILTER WAS INSTALLED ON 09/28/97 AT 37715 MILES. FILTER FAILED ON 10/14/01 AT 64460 MILES. IN MY OPINION, THE PROBLEM LIES WITH THE FRAME FILTER NOT WITH THE VEHICLE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Nov 19, 2001AZ

TRANSMISSION SLIPPED FROM PARK TO REVERSE AND VEHICLE TOOK OFF. *AK

Electrical System › Ignition
Filed Nov 19, 2001MI

WHILE DRIVING THE TRUCK JUST LOSES POWER WITHOUT WARNING AND COMES TO A STOP. I CANT GE T IT STARTED RIGHT AWAY NEITHER. CALLED DEALER TO HAVE IT FIXED WAS TOLD THAT IF IT DONT STOP RUNNING FOR THEM THEY CANT FIX IT. I HAVE SEEN SIMULAR COMPLAINTS ABOUT THE SAME VEHICLE. SOMEONE WHO WORKS FOR THE COMPANY SAYS FOR SOME REASON THIS TRUCK HAS THIS PROBLEM AND TOLD ME TO REPLACE THE BRAIN.I DONT WANT TO SPEND THAT KIND OF MONEY TO FIX IT IF THE CORPORATION KNOWS THIS PROBLEM EXIST WHY DONT THEY FIX IT FOR EVERYONE WHO IS EXPERIENCING THIS PROBLEM. I CAN NOT BE DRIVING ON THE EXPRESSWAY AND THE TRUCK JUST LOOSE ALL POWER TO THE ENGINE AND STEERING WHEEL WITHOUT WARNING .THAT IS TO ME AN UNSAFE VEHICLE. YES I BOUGHT IT USED FROM MY FUTURE IN LAWS WHO BOUGHT IT BRAND NEW SO I KNOW THE MAINTENCE HISTORY. PLEASE HELP. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Nov 18, 2001SC

THE TRANSMISSION REPEATEDLY, BUT PERIODICALLY, SLIPS OUT OF DRIVE INTO NEUTRAL. ALSO, IT WILL AT TIMES NOT GO INTO GEAR WHEN FIRST SHIFTED FROM PARK OR NEUTRAL INTO DRIVE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Nov 15, 2001PA

VEHICLE WAS RUNNING WITH ENGINE IDLING AND GEARSHIFT IN PARK, I GOT OUT OF JEEP AND THEN HEARD A LOUD CLUNK. THE JEEP THEN BEGAN ROLLING BACKWARDS DOWNHILL UNTIL IT HIT A FENCE WHICH CAUSED IT TO STOP. I TOOK THE VEHICLE TO MCKEAN'S JEEP EAGLE IN PITTSBURGH, PA WHO TOLD ME THAT THE REAR AXLE HAD FAILED AND NEEDED TO BE REPLACED. MC KEAN'S SUBSEQUENTLY CHARGES ME $2,500 TO REPAIR THE VEHICLE.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Nov 14, 2001CO

CONSUMER WAS BACKING OUT OF DRIVEWAY AND NOTICED SOMETHING ON THE GROUND. VEHICLE WAS PUT IN PARK, PULLED HAND BRAKE, GOT OUT AND LEFT THE DOOR. CONSUMER WAS OUTSIDE OF VEHICLE WHEN IT STARTED ROLLING BACKWARD TOWARDS CONSUMER. DOOR KNOCKED CONSUMER DOWN. CONSUMER GOT UP, AND JUMPED INTO VEHICLE, STEPPED ON BRAKES, AND TURNED VEHICLE OFF. *AK

Electrical System › Ignition
Filed Nov 9, 2001CA

CAR STOPS WHILE FOOT IS ON GAS, THEN LURCHES FORWARD; CAR ROLLS BACKWARD WHEN IN PARK OR DRIVE; CAR DIES IN TRAFFIC WHILE IDLING; STEERING KNUCKLE BOLTS STRIPPED, HAD TO BE REPLACED, HAD TO REPLACE TIRES TWICE, HAD TO REPLACE BRAKES REPEATEDLY, WORN TO ROTORS, CONTINUAL PROBLEMS WITH TRANSMISSION, INTERMITTENT, HARD TO RECREATE AT MECHANIC, BUT OCCUR IN TRAFFIC, CREATING SAFETY HAZARD. BPRAVE HA. *AK

Power Train › Automatic Transmission
Filed Nov 9, 2001OH

TRANSMISSION WOULD NOT START IN PARK, HAD TO ROCK CAR BACK AND FORTH TO GET TRANSMISSION INTO NEUTRAL TO START. THE SECOND TIME THE TRANSMISSION WAS PUT INTO PARK, THE CAR WAS FREE TO ROLL WITH NO RESISTANCE FROM THE TRANSMISSION. THIS PATTERN WAS REPEATABLE. SOMETIMES IT WOULD "PARK" AND OTHER TIMES IT WOULD ROLL AS IF IT WAS IN NEUTRAL. COST OF REPAIR WAS $620 FOR REPLACEMENT OF THE PARKING PAWL.*AK

Electrical System › Wiring › Interior/Under DashFire
Filed Nov 1, 2001PA

WHILE DRIVING 20MPH SAW SMOKE COMING FROM UNDER DASHBOARD. DEALER DETERMINED THAT WIRING HARNESS SHORTED OUT, CAUGHT ON FIRE AND MELTED WIRES.*AK

Structure › Body › Door › Hinge and Attachments
Filed Nov 1, 2001WA

DRIVER SIDE DOOR HAD COMPLETELY FAILED. I WAS UNABLE TO OPEN AND CLOSE THE DOOR SAFELY. THIS OCCURRED OVER TIME AND WITH TYPICAL USE, DRIVING ROUGHLY 1000-12000/YEAR. IT OCCURRED AT ROUGHLY 92000. I HAVE HAD THE CAR IT'S WHOLE LIFETIME AND THERE HAS BEEN NOTHING TO EXACERBATE THIS PROBLEM, OTHER THAN OPENING AND CLOSING THE DOOR. THE PASSENGER SIDE DOOR, AS IT WASN'T USED AS MUCH, WAS SLOWLY GETTING TO THE SAME STATE BUT WAS STILL FUNCTIONAL. REPAIR COST $600 TO REWELD THE DOOR HINGES.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Oct 3, 2001AL

I PULLED UP INTO MY DRIVEWAY AND PUT MY CAR INTO PARK. I PROCEEDED TO GET OUT OF MY CAR TO RUN INTO THE HOUSE FOR A MINUTE. I LEFT THE THE CAR IDLING, IN PARK. HOWEVER, AFTER I WAS OUT OF THE CAR, IT BEGAN ROLLING BACKWARDS, DOWN MY DRIVEWAY. I TRIED TO GET BACK IN TO REACH THE BRAKE BUT THE CAR DOOR BEGAN DRAGGING ME DOWN THE DRIVEWAY WITH IT. I COULDN'T STOP THE CAR FROM ROLLING AND IT ROLLED BACK INTO MY NEIGHBOR'S MAILBOX AND BROKE IT OFF. IT DENTED MY CAR BADLY AND THE INCIDENT TORE OFF MY TOE NAIL AND INJURED MY FOOT.*AK

Vehicle Speed ControlCrash1 injured
Filed Sep 26, 2001CA

THE CAR WAS SHIFTED INTO PARK POSITION WITH ENGINE RUNNING. SUDDENLY WITHOUT WARNING CAR ACCELRATED FOWARD AND CRASHED INTO A BUILDING.

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 30, 2001OH

WHILE SITTING IN PARK ON A SLOPE VEHICLE JUMPED OUT OF PARK INTO REVERSE AND ROLLED BACK ABOUT 10 FEET. CONTACTED CHRYSLER, AND CHRYSLER RECOMMENDED CONSUMER TO CALL NHTSA TO FILE COMPLAINT, AND CHECK ON RECALL.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Aug 30, 2001VA

WITH GEAR SELECTOR IN PARK AND VEHICLE IDLING, THE GEAR SUDDENLY SHIFTED INTO REVERSE PROPELLING CONSUMER ACROSS A PARKING LOT AND THEN CRASHING INTO A TREE, THE FORCE WAS SO GREAT THAT IT WEDGED THE LEFT REAR WHEEL UP UNDER THE PASSENGER COMPARTMENT BETWEEN THE FRONT AND REAR SEATS, DECIMATED THE REAR TRUNK DOOR, BENT THE CHASSIS, BUCKLED THE ROOF, AND BROKE ALL THE GLASS FROM THE REAR PASSENGER SEAT BACK, DUE TO THE INJURIES CONSUMER SUSTAINED, HE HAD TO RESIGN FROM HIS EMPLOYMENT AND HAS HAD TO GIVE UP CERTAIN HOBBIES. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Aug 28, 2001NJ

JEEP WAS IN MY DRIVEWAY. MY WIFE WAS PUTTING THE CAR INTO REVERSE WHEN IT, ON ITS OWN, LUNGED BACKWARDS AT MAXIMUM ACCELERATION, KNICKED MY SON WHO JUMPED OUT OF THE WAY, KNICKED ANOTHER CAR IN MY DRIVEWAY, AND SMASHED ACCELERATING BACKWARDS INTO A TREE, TOTALING THE CAR IN THE PROCESS. I KNOW YOU ARE INVESTIGATING 1995-1999 GRAND CHEROKEES FOR THIS DEFECT, BUT YOU NEED TO INCLUDE 1994 MODEL YEAR AS WELL. THERE ARE AT LEAST 23 SIMILAR INCIDENTS FOR 94 JEEPS ON YOUR WEBSITE. I HAVE PRINTED THEM ALL OUT. WE HAD THE CAR INSPECTED BY CHRYSLER AT THE TIME AND THEY CLAIMED DRIVER ERROR. WHAT A TOTAL COVER-UP, AND WE THOUGHT IT WAS OUR FAULT!!*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch2 injured
Filed Aug 22, 2001TN

WHILE VEHICLE WAS IN PARK AND BABY WAS IN BACK SEAT, CONSUMER'S WIFE STARTED GOING TOWARDS HOUSE WHEN VEHICLE STARTED ROLLING BACKWARDS. MOTHER AND GRAND MOTHER SUSTAINED CUTS AND BRUISES WHILE ATTEMPTING TO STOP VEHICLE. THEY WERE ABLE TO PULL EMERGENCY BRAKE AND SHOVE GEAR INTO PARK. *NOTE: CONSUMER'S WIFE STATED THAT VEHICLE JUMPED FROM PARK INTO DRIVE TWICE DURING NORMAL OPERATION. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Vehicle Speed Control
Filed Aug 22, 2001WI

WHILE VEHICLE WAS IN REVERSE, IT SUDDENLY ACCELERATED CAUSING CONSUMER TO HAVE NO CONTROL OF VEHICLE, THIS WAS THE SECOND TIME VEHICLE ACCCELERATED OUT OF CONTROL AND IT WAS DEEMED A TOTAL LOSS. (U.S. HOUSE OF REPRESENTATIVE ON BEHALF OF CONSUMER).*JB

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Aug 15, 2001NY

WHILE PARKING VEHICLE WENT INTO REVERSE, AND CONSUMER OPENED DOOR BEFORE REALIZING WHAT HAPPENED, CONSUMER WAS HURT.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Aug 12, 2001GA

I PARKED CAR ON A HILL, PUT IN PARK AND LEFT ENGINE RUNNING. I GOT OUT OF CAR WALKED OVER TO A TRASH CAN TO PUT TRASH IN. WALKED TO GET BACK IN CAR, CAR STARTS TO TAKE OFF BACKWARDS KNOCKS ME DOWN AND ROLLS DOWN HILL INTO BUSY TRAFFIC, MAKES A U TURN BACKWARDS. CUTS BACK INTO PARKING LOT NEXT DOOR BUT DEMOLISHES DOCTOR'S SIGNS AND HITS TREE.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 10, 2001WA

THE DATE IS AN ESTIMATE. IN HAPPENED IN NOVEMBERISH; I HAD THE CAR SERVICED ASAP BECAUSE IT TOTALLY FREAKED ME OUT... I QUESTIONED MY DRIVING SKILLS BECAUSE HOW COULD THIS HAPPEN OTHERWISE. I HIT A 1999 LINCOLN NAVIGATOR: BACKED RIGHT INTO IT. THE LADY WAS SOO MAD (IT HAPPENED AT A SCHOOL DROP-OFF) SO OF COURSE IT COULD HAVE BEEN A KID. WHEN THE VEHICLE WAS CHECKED OF COURSE NOTHING WAS WRONG... LEAVING MY HUSBAND AND I THINKING WE SHOULD GET A NEW CAR. WHICH WE DID; SO I DONT HAVE THE VIN # SUPER HANDY; IT WAS SOLD APPR 1-15-00 TO MY UNCLE THAT I DONT SEE VERY OFTER. BUT YES I COULD PROBABLY HUNT THE # DOWN SOMEWHERE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 9, 2001NJ

PRIOR TO RECALL NOTIFICATION(747) CONSUMER WAS INFORMED THAT THE ROTORS WERE IN NEED OF REPLACEMENT, CONSUMER TOOK VEHICLE BACK TO DEALER DEALER TO HAVE ROTORS REPLACED UNDER RECALL AND IS NOW SEEKING REIMBURSEMENT FOR THE PREVIOUS ROTORS THAT WERE INSTALLED

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 8, 2001NV

WHILE VEHICLE WAS PARKED IT SLIPPED OUT OF PARK AND ROLLED BACK INTO ANOTHER VEHICLE. VEHICLE WAS NOT TURNED ON EVEN KEYS WERE NOT IN IGNITION.*AK CONSUMER STATES VEHICLE HAS HAD TRANSMISSION PROBLEMS SINCE PURCHASE, AND CHRYSLER HAS ALWAYS SAID NOTHING WAS WRONG WITH VEHICLE.*JB

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 6, 2001IL

WHILE VEHICLE WAS IDLING IN PARK IT TOOK OFF IN REVERSE WITH CHILDREN ABOARD, AND RAN INTO THE STREET AND INTO A DITCH. CHRYSLER HAS VEHICLE CURRENTLY.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 6, 2001MO

VEHICLE HAS SLIPPED OUT OF PARK INTO REVERSE 4 TIMES. CURRENTLY, WHILE DRIVING TRANSMISSION STARTED TO SMOKE. TRANSMISSION IS NO LONGER FUNCTIONING AND HAS TO BE REPLACED.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Aug 6, 2001OH

CONSUMER'S SON PUT VEHICLE IN PARK WHILE IDLING AND STEPPED OUT, AND VEHICLE LUNGED BACKWARDS, PINNING CONSUMER AND CAUSING DAMAGE TO DRIVER'S SIDE DOOR. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 4, 2001PA

WE WERE SITTING WITH THE VEHICLE IN PARK AT MCDONALDS DRIVE THROUGH, THE VEHICLE THEN STARTED MOVING IN REVERSE. THEN TWO DAYS LATER WE WERE SITTING AT THE BANK DRIVE THROUGH IN PARK, WHEN IT STARTED MOVING IN REVERSE AGAIN. BOTH TIMES I WAS ABLE TO STOP THE JEEP FROM ROLLING INTO THE CAR BEHIND US BY USING THE BRAKE. THEN LAST NIGHT I SAW ON THE NEWS THAT THIS IS AND ONGOING PROBLEM WITH THE GRAND CHEROKEE. I JUST THOUGHT IT WAS SOMETHING OUT OF ADJUSTMENT SINCE WE BOUGHT IT USED. BUT NOW IT MADE MADE SENSE. PLEASE RECALL THIS SO NO ONE ELSE GETS HURT OR KILLED.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1994 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →