“This is my 20 year old daughter's car. She attends college in another state. Recently, the door ajar light comes on and will not go off. This prevents her from locking her doors, all of them! Not while driving, and not when parked. The closes all doors and tries to lock the car, and the passenger side "door ajar" light remains on, even though the door is closed and shut tight.”
Owner complaint, filed Jun 17, 2021
“The door ajar sensor is sending false signals that the drivers door is open when they are in fact it is closed. The faulty sensor triggers an audible warning, activates a warning light and causes a "shift to park" message because the computer mistakenly believes the vehicle has stopped (this has happened twice recently while at a stop light; very scary).”
Owner complaint, filed Jul 15, 2019 at 65,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the electrical systemRecall (red: the electrical system)NHTSA investigation opened
Complaints about the 2012 Edge peaked in 2016, with 277 filed that year. No recall on file covers the electrical system, the subject of 33% of the complaints. In 2026 owners filed 13 so far.
Filed Jul 2, 201483,250 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Risk. If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy. Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Filed Jan 6, 201427,933 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Risk. A fuel leak in the presence of an ignition source may result in a fire.
Remedy. Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings12V438000
Filed Sep 7, 20125,499 vehiclesFord Motor Company
Defect. Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Risk. A fuel leak in the presence of an ignition source may result in a fire.
Remedy. Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
All 3 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. One names the 2012 Edge.
Door Ajar Warning Light Always OnPreliminary evaluation PE16012Closed
Opened Sep 28, 2016Closed Mar 20, 2017interior lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the …
Technical service bulletins
71 on file
Repair instructions the manufacturer sent its dealers for the 2012 Edge. Not recalls: the fix is usually free only while the car is under warranty.
electrical system 14equipment 14engine 12brakes 7body and frame 7transmission 6visibility 3steering 2
13N02 S3Warranty extensionFeb 20, 2024brakes
Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster
13N02 S2Warranty extensionNov 27, 2023brakes
Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster
19N09Service campaignDec 12, 2019body and frame
Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
CSP-12M02Warranty extensionJan 14, 2013equipment
FORD/LINCOLN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING EXTENDED WARRANTY FOR COVERING ACCESSORY PROTOCOL INTERFACE MODULE REGARDLESS OF MILEAGE. MODELS 2011-2013 EDGE, EXPLORER, MKX, FOCUS, ESCAPE, FLEX, FUSION, TAURUS, MKS, MKT, MKZ, F-150, F-SUPER DUTY. *PE
SSM 54601Service Bulletin/Repair InstructionsFeb 24, 2026electrical system
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label …
SSM 48858Service Bulletin/Repair InstructionsMay 29, 2020electrical system
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event …
SSM 48123Service Bulletin/Repair InstructionsAug 7, 2019electrical system
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery …
SSM-45821Service Bulletin/Repair InstructionsMay 13, 2016electrical system
SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1
16-0066Service Bulletin/Repair InstructionsApr 20, 2016electrical system
Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
TSB-14-0175Service Bulletin/Repair InstructionsSep 19, 2014electrical system
FORD/LINCOLN: THE AMBIENT LIGHTING ON LINCOLN (MYLINCOLN TOUCH) VEHICLES WILL DEFAULT TO WHITE AND ON FORD (MYFORD TOUCH) VEHICLES WILL DEFAULT TO ICE BLUE AFTER THE IGNITION SWITCH CYCLE. *PE
Showing the newest 6 of 14 bulletins about the electrical system, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2012 Ford Edge SUV AWD
★★★★★
★★★★★
★★★★★
★★★★★
14.0%
2012 Ford Edge SUV FWD
★★★★★
★★★★★
★★★★★
★★★★★
15.9%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Electrical System
Filed Sep 3, 2026NC
Back up camera is inverted. Parking guidelines do not work with inverted image. Almost hit a child due to inverted image
Electrical System
Filed Sep 3, 2026NC
Back up camera is inverted. Parking guidelines do not work with inverted image. Almost hit a child due to inverted image
Forward Collision Avoidance › Warnings
Filed Aug 16, 2026CT
Constant warnings about Forward Collision Warning. Also, backup Camera works intermittently and does not produce parking grid lines.
Power Train
Filed Jul 24, 2026PA
Engine keeps throwing sensors and transmission has hard shifting and slips ford is against changing fluid because i have put mileage on it. Loses power at stop of red lights
Service Brakes
Filed Jul 21, 2026SC
The brakes are hard to mash and spongey and it has a hissing kind of sound I believe it is a brake booster. When I bought the vehicle used from a dealership they told me it didn't have any recalls on the vehicle but later own I found out it did have a recall for the abs system so i called the ford company and they told me that the recall has already ended and they wouldn't fix it and now when I look it up online it showed the brake boosted had a recall to that the dealership never told me about but now I believe the recall has already ended on that to but not sure. But if the dealership told me the truth instead of lying to me I could have got to fix so I am wondering if there is away I could get those to recalls done on my 2012 ford edge. I noticed the abs messing up just a couple months after I bought it which was I believe in 2021 or 2022 and the brake booster started messing up around july 15, 2026
Electrical System
Filed Jun 5, 2026IN
The rear camera only works sporadically. It will work once in awhile or will work and then not work at all for awhile. So far Ford has not addressed this make and model as having a problem. One of our teenagers is the primary driver and this is unsafe.
Electrical System
Filed May 22, 2026FL
RE:Safety Complaint - Defective FCIM Causing Hazard Flashers to Activate Randomly May 22, 2026 To Whom It May Concern, I am writing to formally complain about a serious electrical defect affecting my 2012 Ford Edge involving the Front Controls Interface Module (FCIM). The vehicle’s hazard flashers activate randomly and repeatedly without warning, even when the vehicle is completely off and parked or operating normally. This issue appears to originate from a failed or malfunctioning FCIM module, despite the vehicle not being abused, modified, or involved in any event that would reasonably cause this failure. This defect creates multiple safety concerns, including: - Unexpected flashing while driving - Battery drain while parked - Driver distraction - Potential confusion for surrounding traffic - Loss of confidence in the vehicle’s electrical system After researching this issue, I discovered that many other Ford Edge owners have reported nearly identical FCIM-related failures, suggesting this may be a widespread defect rather than normal wear and tear. I am extremely disappointed that owners are being forced to pay significant repair costs for what appears to be a recurring design or manufacturing problem. Electronic control modules should not fail under ordinary use conditions in a manner that compromises vehicle safety functions. I respectfully request that Ford: - Investigate this recurring FCIM failure issue, - Offer goodwill repair assistance or reimbursement, - Consider i
Service BrakesCrash1 injured
Filed May 15, 2026IL
As I was driving into a parking lot space, I stepped on the brake pedal, and it sank to the floor. I rapidly pumped the pedal 2 or 3 times, but it continued to sink to the floor. As the car continued moving forward, I tried to avoid colliding with landscape items, drove between 2 parked cars, scraping one or both of them, and injured a pedestrian. My vehicle stopped when I jammed the gear control into the “PARK” position.
Visibility/Wiper
Filed Mar 24, 2026NC
Loss of rearview image from backup camera. Intermittent blank, distorted, or inverted image when in reverse. Sometimes says "loss of signal". This reduces the driver’s view of the area behind the vehicle, increasing the risk of a backover crash. My 2012 Ford Edge is experiencing the same issues mentioned in 25V572 for the 2015-2018 Ford Edge.
Service Brakes
Filed Mar 23, 2026CT
I have replaced my front brakes at least 3 times, something is wrong with the brakes on these cars. Started off fine then after 50,000 miles I've changed them almost once a year. Never have had a Ford that I've had to replace brakes so much. Love the car just the little things are hard to handle. Take my car in again this year for front brakes again. Really??? I have just over 90,000 on the car and every 15,000 to do brakes again is unbelievable.
Back Over Prevention
Filed Mar 11, 2026120,000 milesNC
The contact's father owns a 2012 Ford Edge. The contact stated that while shifted into reverse(R), the rearview image was frozen, or the screen was blank. The contact stated that the failure was intermittent. The vehicle had been taken to an independent mechanic and was advised that the vehicle needed to be taken to a dealer. The vehicle was taken to a local dealer where it was diagnosed, and it was determined that the rearview camera system needed to be replaced. The vehicle was not yet repaired. The contact researched online and associated the failure with NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
Unknown or Other
Filed Mar 8, 2026OH
Rear view or back up camera monitor and animation not connecting or staying connected to load back up camera image
Service Brakes
Filed Mar 2, 2026PR
My car skids when I try to stop the car(car breaking). This happening a couple of times during the past 2 or 3 days. My car mechanic just did a diagnostic and found out that the ABS Sensor module and electrohydraulic has system failure and needs replacement, but parts aren't available where I live (Puerto Rico). This is surely a matter of security I will appreciate if you can help us to find the parts need to fix this issue.
Service Brakes
Filed Dec 5, 2025GA
2012 Ford Edge brake failure occurred without any warning while I was driving on I85. Brake pedal went to floor with diminished braking ability when a vehicle adjacent changed lanes quickly to in front of my vehicle. Luckily no accident occurred. Vehicle was taken to Ford dealer. A previous issue with brakes happened in 2021/mileage 109k and brake booster was replaced under recall 13N02 at that time. Dealer diagnosed current brake issue and recommended replacing HCU AND MASTER CYLINDER DUE TO VALVES AND SEAL LEAKING INTERNALLY. RELACE OIL SENDING UNIT ALSO DUE TO IT LEAKING OIL. Mileage 146K Vehicle is unsafe to drive as is. Cost of repairs is close to value of car.
Power Train
Filed Nov 17, 2025AL
Shift to park message, not showing it is in park. Can only crank the car if you turn the key halfway and then shift to neutral to crank it. Once you put it back in park and set the emergency brake you can only crank it by repeating the process of Neutral cranking. Car will roll away without brake set. Driving is a concern as I am afraid it might pop into another gear. My year 2012 is not in the recall that effects 2015-2018 models but it's the exact same issue.
Air Bags
Filed Oct 13, 2025OH
My airbags randomly deployed while I was driving.
Service Brakes
Filed Sep 24, 2025TX
Ford Edge 2012 Limited 2.0L [XXX] The brake pedal went all the way to the floor while my wife was driving a few times. The brakes DID NOT STOP OR SLOW THE CAR AT ALL! She pumped the brake pedal and braking came back. But, after that we could not trust the brake system. We paid AutoNation Ford in Fort Worth, Texas $2,694.45 on 10/11/2023 to replace the ABS system, after their recommendation that this will fix the problem. This did fix the problem until recently this past week on 9/21/2025, when the brake pedal went to the floor without any braking, just continued to move forward in our driveway. The next push on the brake pedal did provide braking but now seems a little soft. My wife’s sister also has a Ford Edge with similar or the same symptoms, a 2013 Edge. My daughter has a 2012 Ford Fusion with similar or the same symptoms. This is a very dangerous SAFETY PROBLEM with these Ford cars! I suspect that this problem is more widespread than just my family, more Ford Edge vehicles with this ABS problem. A Ford Edge ABS RECALL might be required to help Ford customers be safe! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Back Over Prevention
Filed Sep 23, 2025123,000 milesCA
The contact owns a 2012 Ford Edge. The contact stated that while attempting to start the vehicle, the contact became aware that the rearview camera displayed a blank screen or an upside-down image. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the VIN, the make, or model was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 123,000.
Service Brakes
Filed Sep 16, 2025PA
The first incident occurred in GA on vacation in June. While my spouse was driving, he said the brakes seemed squishy and were not right. When he braked to stop the car to get gas, his foot went almost to the floor. After getting gas, I drove and they did not seem right. The second incident happened the beginning of August and I was coming down a relatively steep hill. I went to brake and my foot went all the way to the floor and did not completely stop. I took the car to my mechanic and he wasn't sure of the problem, and to another mechanic. The 2nd thought it was the brake booster. I then took it to the Ford dealership where I bought it last August and had them look at it. They said it is the ABS module and that I am #829 on the list of 1300 people that need that part, that Ford has no idea when it will be available. The third incident was last Sat, [XXX] and I had No Brakes At All, so I had to take my husband's car to work. In All the incidents, I was at risk, as well as my family and the people driving in front & back of me. I have also had issues of the AC coming in for NO Reason, and after I turn it down, it turns itself back on at full blast. This car is NOT SAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown or Other
Filed Sep 9, 2025IN
The backup camera is faulty. Sometimes you will start the car and it works but most of the time it is just a black screen. I can go out and make several stops and sometimes it will flash on and then go right off. I know there have been several recalls about this but this model so far hasn't been included. It is a widespread problem as I have another Ford vehicle that does the same thing and it is a safety issue.
Service Brakes
Filed Sep 2, 2025TX
The ABS system is completely shot. I have replaced the entire brake system besides the ABS. There is a recall on the ABS System for other 2012 Ford Edges, but for some reason my vehicle isn’t included. Please consider including my car in the recall as this is a serious safety issue. I cannot even drive the car, because i am not able to brake properly.
Fuel System, Gasoline
Filed Aug 18, 202598,260 milesAZ
The contact owns a 2012 Ford Edge. The contact stated that while driving on several occasions at various speeds, or while the vehicle was parked, the contact observed an abnormal gasoline odor in the vehicle. Additionally, while driving at an undisclosed speed, the vehicle lost motive power while attempting to accelerate, with the check engine warning light illuminated. Additionally, a "Turbo Boost" message was displayed. The vehicle was taken to an independent mechanic who discovered a fuel leak. The contact was informed that either the fuel tank or fuel lines needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 98,260.
Fuel/Propulsion System
Filed Aug 17, 2025AZ
Constant gas smell . Was told there is a fuel tank leak. Also check engine light came on and the codes that came up is for supercharger/ turbo boost.
Service Brakes
Filed Aug 16, 2025PR
Regarding the three Ford vehicles in my possession, each with approximately 80,000 miles, I've observed consistent issues with the Anti-lock Braking System (ABS) module. Despite my inquiry with a Ford dealership, no recall has been issued for these vehicles, and the ABS module is reportedly unavailable for repair. Given the apparent prevalence of this issue, I am concerned about the potential impact on vehicle performance during critical events. Furthermore, I am seeking clarification from Ford representatives regarding the lack of a resolution for this recurring problem across multiple vehicles. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service Brakes
Filed Aug 14, 2025NJ
BRAKE PEDAL HITTING THE FLOOR : ISSUE COMES AND GOES VERY RARELY . FIRST COMPLAIN REPORTED ON APRIL 2014: BRAKE BOOSTER REPLACED ON WARRANTY. LAST COMPLAIN REPORTED TO ORIGINAL CAR DEALER: COULD NOT IDENTIFY THE ISSUE. IN BETWEEN THESE TWO DATES, BRAKE BOOSTER HAS BEEN REPLACED RECENTLY. ABS HYDRAULIC CONTROL UNIT MAY CAUSE THE BRAKE FAILURE, NO ABS LIGHT YET. FORD HONORED AN EXTENDED WARRANTY ON BRAKE POWER BOOSTER IN 2020. PERFORMING A FEW REPEATED SUDDEN STOPS AT CERTAIN SPEED GETS THE BRAKES TO HOW IT SHOULD BE. NO ACCIDENT EVER INVOLVED.
Service Brakes
Filed Jun 11, 2025WA
On July 31, 2019, I had the brake booster replaced at Midas due to a hissing noise and a loss of brake pressure, costing me $733.39. At that time, I checked for a Ford recall but found none for my VIN. I recently came across Ford Customer Satisfaction Program 13N02: Certain 2010-2014 Model Year Edge and MKX Vehicles Extended Warranty Coverage on Brake Booster. While I never was contacted by Ford about this issue for my 2012 Ford Edge, I feel it should be part of the program as it was clearly a safety issue at the time. Ford Customer Satisfaction Program 13N02 does show as an outstanding field service action for my VIN.
Service Brakes, Hydraulic
Filed Jun 11, 2025CA
See attached document for complaint.
Back Over Prevention
Filed May 29, 2025166,000 milesOK
The contact owns a 2012 Ford Edge. The contact stated that while the vehicle was parked, the contact stated that the rearview camera became inoperable. The contact stated that the rearview camera image appeared upside down. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,000. The VIN was not available.
Service Brakes, Hydraulic
Filed May 2, 2025124,000 milesMA
The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The vehicle was taken to a dealer where a diagnostic was performed, and the contact was informed that the brake booster, hydraulic cylinder, and master cylinder needed to be replaced. The manufacturer was also notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 124,000.
Service Brakes
Filed Apr 21, 2025GA
The ABS module failed which also impacted the traction control. The ABS module cannot be repaired because Ford cannot get the part needed due to the high volume of failure on this required safety feature. My car is unsafe to drive due to this system failure.
Service Brakes, Hydraulic
Filed Apr 17, 2025230,000 milesFL
The contact owns a 2012 Ford Edge. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. The contact stated that while depressing the brake pedal, the brake pedal extended to the floorboard, and the vehicle failed to immediately stop, causing the braking distance to be extended. The vehicle was taken to an independent dealer and was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 230,000.
EngineFire
Filed Mar 20, 2025WV
Vehicle caught on fire from a leak
Service Brakes
Filed Mar 14, 2025TX
The brakes can’t been repair I totally lost brakes to may times
Service Brakes
Filed Dec 13, 2024140,000 milesIA
The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard causing the braking distance to become extended. The vehicle was diagnosed by a certified mechanic who determined that the brake booster had failed and needed to be replaced. The braked booster was replaced. While driving approximately 10 MPH in the snow, the contact depressed the brake pedal, and the brake pedal went to the floorboard before the vehicle came to a stop. There was no warning lights illuminated. The vehicle was returned to the mechanic who diagnosed the vehicle and determined that the ABS module had failed. The vehicle had not been repaired. The contact became aware of Technical Service Bulletin: 13N02. The manufacturer was made aware of the failure and confirmed that the VIN was not covered under warranty, Service Bulletin, or recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 140,000.
Service Brakes
Filed Nov 14, 2024MN
The ABS light comes on, Increased braking distance, Brake pedal is very stiff, Fluid leaking from the master cylinder, and Engine stalls when braking.
Service Brakes
Filed Oct 7, 2024OH
Seen on the internet where there was a recall for a brake booster....checking to see if mine can be fixed or has it already been fixed.....
Service Brakes, Hydraulic
Filed Sep 25, 2024124,500 milesTN
The contact owns a 2012 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle did not stop as intended. The contact stated that the brake pedal had to be depressed hard to stop the vehicle. In addition, the contact stated that the brake pedal made a squealing sound while depressed. The vehicle was taken to the dealer where it was diagnosed with brake booster failure. The contact was informed that the brake booster needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed about Customer Satisfaction Program: 13N02; however, the contact was informed that the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 124,500.
Unknown or Other
Filed Sep 16, 2024IN
The issue is my 2012 Ford Edge passenger seat door ajar sensor. The car alarm has been going off all day and in the middle of the night and now the car battery is dead, I've researched this an their are many other consumers that have been having the same issue with 2011 & 2012 Ford Edge vehicles. Why hasn't there been a recall from Ford regarding this? I have not taken this in to be inspected. I understand that the cost for the replacement sensor unit and labor can be $400 - $600. I will try to disconnect the sensor myself and avoid this cost. Now it will be a safety issue. Please encourage Ford to issue a recall on this. Thank you
Unknown or Other
Filed Sep 1, 2024MO
The door latch system is malfunctioning. The passenger side door will be closed but the light comes on that the door is open or ajar. This is a safety concern. I believe the door to be closed all the way but what if it's not and it opens while driving. I'm not sure if it is just a sensor or the door latch system is not working correctly.
Service Brakes
Filed Aug 29, 2024AL
My 2012 Ford Edge has always had an issue with its brakes. I put new ones on and then the ABS system goes haywire and kicks in making the car feel like the brakes are constantly engaged. The car has also stopped in the middle of the road by it self with no warning. The brake pedal at times is squishy as well. I have it at a Ford dealership now to get it fixed I have to purchase a new ABS unit and modular. These parts are on indefinite back order per the dealership. I cannot be without a car for months on end but I dare not drive it because it is a safety hazard with unpredictable braking. My son drives this car and I do not want him involved in an accident related to this faulty brake system. Ford should recall this issue and correct it before someone dies in an accident. This dealership does not offer a loaner car like other car manufacturers do which is disgraceful when it is their product that is faulty and on back order. Since my son needs this car ASAP I may have to resort to buying the parts off of the internet.
Service Brakes
Filed Aug 14, 2024IN
Brake pedal goes to floor with minimal stopping power
Structure › BodyCrash
Filed Jul 23, 2024UT
I was t-boned in the intersection of [XXX] and [XXX] in Washington, Utah on [XXX]. The airbags did not deploy in my vehicle. I was not injured or receive medical care. However, its a safety violation somewhere I'm sure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service Brakes
Filed Jul 12, 2024CA
I experienced spongy pedal that went to the floor, no brake light or abs light came on, no leaks. I was driving my wife's edge and hit the brakes to make a left hand turn. When I did the the brake pedal went straight to the floor! It showed some stopping power but not enough to actually stop the car without having a good amount of distance. I shut off the car, turned it back on and the brakes were fine. It happened again!
Service Brakes
Filed Jun 19, 2024MS
Wow, vehicle is in park and idling. My traction control light comes on then my brakes go all the way to the floor. It has done about six times so far.
Service Brakes
Filed Jun 19, 2024MS
My brakes are going all the way to the floor just every once in a while, but wow, my vehicle is in park and running, my traction control light comes on the only way to get it off. Is to turn the ignition off and back on.
Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed May 21, 2024120,000 milesMA
The contact owns a 2012 Ford Edge. The contact stated while attempting to stop the vehicle, the brake pedal was extremely firm while depressed, and the vehicle failed to stop immediately, causing the braking distance to be extended. The vehicle was eventually taken to the local dealer who diagnosed that the brake booster and master cylinders were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 120,000.
Service Brakes
Filed Apr 10, 2024KS
Break booster
Service Brakes, Hydraulic
Filed Apr 5, 2024229,000 milesAL
The contact owns a 2012 Ford Edge. The contact stated while driving 40 MPH and depressing the brake pedal, the vehicle failed to respond. Additionally, the contact engaged the electronic parking brake, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that he pumped the brake pedal until the vehicle responded. The contact drove to the residence. The vehicle was towed to the dealer, where it was diagnosed that the ABS hydraulic control unit had failed. The dealer determined that the brake booster, the brake master cylinder, and the ABS hydraulic control unit needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 229,000.
Engine
Filed Mar 7, 202492,000 milesIL
The contact owns a 2012 Ford Edge. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated, and the vehicle lost motive power. The contact restarted the vehicle. The vehicle was taken to the dealer where it was diagnosed with engine failure, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 92,000.
Service Brakes
Filed Jan 20, 2024KS
There was no warning stated in the dash, but I went to drive my car one day and the brakes were sunk to the floor. I drove it around carefully for a little bit and realized the brake pedal built pressure if it was constantly being pressed, however, it would lose the pressure instantly. I got the brakes bled and replaced a brake line since I had replaced both of the rear calipers prior (no issues there and no issues with brake pads or the brakes themselves). A few weeks went by and I lost the pressure again instantly. I called the mechanic to take a look and they replaced the brake booster and master cylinder and bled the brakes. The brake lines/hoses were fine with no leaks. I picked the vehicle up and the brake pedal is still soft and mushy with no pressure building. I am scared to drive it in case I accidentally hit someone and it is currently winter (snow & ice). I have new tires but I fear the brakes will give out on me soon. I don’t think these parts are up for inspection or whether the issue is with the abs module or the HCU, but it appears to be a common issue with 2012 ford edges and other years. The time frame for this is all within 10 weeks since I wasn’t driving my vehicle for about 4 weeks.
Complaints 1-50 of 1,134, newest first, reproduced as filed.
It is not among the Edge years to avoid. Owners filed 1,134 complaints, against about 774 for a typical Edge year. The most common complaint is about the electrical system (33%). In NHTSA crash tests it scored 4 stars overall.
What is the most common problem with the 2012 Ford Edge?
The electrical system: 378 of the 1,134 complaints (33%) are about it. Owners most often say it sets off warning lights on the dash (20%) and drains the battery or stops charging (4%). The typical report comes at 48,000 miles.
How many recalls does the 2012 Ford Edge have?
3 safety recalls on file with NHTSA, the most recent filed Jul 2, 2014. The largest, 14V393000, covered 83,250 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2012 Ford Edge problems start?
Half of the complaints that record an odometer reading came in before 51,000 miles. For the electrical system the midpoint is 48,000 miles.
Has NHTSA investigated the 2012 Ford Edge?
Yes, once. PE16012 ("Door Ajar Warning Light Always On") was opened Sep 28, 2016 and closed Mar 20, 2017.
Are there service bulletins for the 2012 Ford Edge?
The manufacturer filed 71 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (14), the engine (12) and the brakes (7). They include a warranty extension, 13N02 S3, filed Feb 20, 2024. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 2, 2014. Source: NHTSA Office of Defects Investigation.