I HAD MY BRAKE BOOSTER REPLACED ABOUT A YEAR AGO. ABOUT 4 MONTHS AGO MY BRAKE PEDAL WAS GOING TO THE FLOOR. TOOK IT TO THE FORD DEALER BUT THE BRAKES WERE OK AGAIN. THEY SAID THEY COULD DIAGNOSE THE PROBLEM. 2 WEEKS AGO SAME PROBLEM PEDAL GOING THE FLOOR, NOW SPONGY PEDAL. HAD A NEW BRAKE HOSE PUT ON AND THE BRAKES BLED AND IT IS STILL SPONGY. TROUBLE STOPPING VERY DANGEROUS!!
2012 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
2012 FORD EDGE. CONSUMER WRITES IN REGARDS TO ABS SYSTEM FAILURE. *LD THE CONSUMER STATED THE HYDRAULIC CONTROL MODULE, MASTER CYLINDER, AND BRAKE BOOSTER FAILED SIMULTANEOUSLY. THE CONSUMER STATED THERE SHOULD BE A RECALL.*JS
THERE SHOULD BE A RECALL ON THE HARMONIC BALANCE ON THE 2012 FORD. THE PART IS OUT OF STOCK AND BACKORDERED EVERY WHERE.
MY VEHICLE HAS 98000 MILES ON IT AND FORD HAS STATED IT NEEDS A ABS CONTROL UNIT THAT'S A COST OF $2000.00. MY BRAKES ARE AWFUL. I PAID FOR A BRAKE BOOSTER & MASTER CYLINDER I DIDN'T NEED. MY LATCH WENT AND THAT COST A LOT OF MONEY LEFT FRONT DOOR NOW MY BACK UP CAMERA DOESN'T WORK. WHAT'S NEXT???
BRAKES ROUTINELY WILL GO ALL THE WAY TO THE FLOOR AND MAKES STOPPING CAR DIFFICULT. TOOK CAR TO FORD WHO ONLY SAID THEY COULDN'T DUPLICATE THE BRAKE ISSUE AFTER KEEPING MY VEHICLE FOR 2 WEEKS. THIS HAS BEEN GOING ON FOR OVER 2 YEARS. FORD REPLACED BRAKE BOOSTER IN 2014 ON A RECALL. BRAKES WORKED FINE FOR A FEW YEARS AND WENT BACK TO NOT FULLY STOPPING THE VEHICLE. DOESN'T DO IT ALL THE TIME BUT HAPPENS FREQUENTLY. IF I PUMP THE BRAKES ENOUGH AT A STOP LIGHT THEY WILL WORK FOR A WHILE WITH NO ISSUES. I CAN'T DRIVE THE VEHICLE FREQUENTLY BECAUSE OF THE DANGER IT POSES IF THE BRAKES SHOULD NOT WORK.
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE EXTERIOR AND INTERIOR LIGHTS CEASED TO OPERATE, WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND PARKED AT A LOCAL GAS STATION. THE CONTACT HAD THE VEHICLE TOWED TO EVERGREEN FORD LINCOLN (1500 18TH AVE NW, ISSAQUAH, WA 98027) WHERE THEY DISCOVERED THAT THE VEHICLE HAD A DEFECTIVE WIRING HARNESS THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER OFFERED TO REPLACE THE WIRING HARNESS WITH A USED ONE HOWEVER, THE CONTACT DECLINED THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. *BF *TR
SAFETY ISSUE DOOR AJAR LIGHT NOT TURNING OFF WHEN DOOR IS CLOSED. DOORS WILL NOT LOCK WHEN CAR IS IN MOTION POSING A SAFETY THREAT TO FAMILY. BATTERY HAS DIED MULTIPLE DAYS TIMES AND REPLACEMENT WAS NECESSARY.
I WAS DRIVING HOME FROM WORK, GOIN 45MPH APPROACHING ACTIVE RAILROAD CROSSING, MY VEHICLE STARTED TO MISFIRE & WENT FROM 40- 20 MPH, LUCKILY I STOPPED BEFORE THE TRACKS BCZ AS SOON AS I DID THE LIGHTS CAME IN FOR A TRAIN. MY CAR COULD HAVE BROKE DOWN ON THE TRACKS IF I DIDN'T STOP. SO WHILE WAITING FOR THE TRAIN TO PASS, I TURNED MY CAR OFF AND BACK ON TO SEE IF IT WAS JUST A RANDOM BUT IT CONTINUED TO MISFIRE AND WHEN IT WAS SAFE FOR ME TO TCROSS THE TRAX, I WAS ABLE TO MAKE IT BUT MY VEHICLE WOULD GET TO10MPH. I PULLED OVER & HAD MY VEHICLE TOWED TO THE CIOCCA DEALERSHIP, WHICH IT HAS BEEN FOR THE LAST MONTH BEC APPARENTLY THE POWER TRAIN CONTROL MODULE MALFUNCTIONED AND BURT OUT 3 OUT OF 6 COILS. THE REPAIRS FOR THIS WILL COST ME OVER $4000.00 WHICH IS NOT SOMETHING I CAN AFFORD. I HAVE A "POWER TRAIN" WARRANTY THAT WON'T COVER A FAULTY DEFECTIVE "POWER TRAIN CONTROL MODULE"?? MATTER OF FACT, IT WON'T COVER ANYTHING AT ALL TO HELP EASE MY COST. AND THE WORST PART, I HAVE ONLY OWNED THIS VEHICLE FOR 1 1/2 YEARS. NOT EVEN 2 YEARS. THIS CAR WAS A ISSUE FROM THE MOMENT I DROVE IT OFF THE LOT AND NOW SINCE I CAN'T AFFORD TO PAY FOR THE DEFECTIVE MODULE....THE DEALERSHIP SAYS TO ME, I SHOULD JUST RECONSIDER THIS CAR ALL TOGETHER BCZ IT NEEDS A LOT DONE FOR INSPECTION THIS MONTH...?? LIKE I OWNED IT FOR NOT EVEN 2 YEARS ..I HAVE 4 MORE YEARS ON A LOAN THAT THEY WON'T PAY OFF SO I CAN BUT ANOTHER CAR? HOW DOES THIS EVEN FALL ON ME WHEN I WAS SOLD PIECE IF JUNK WITH A PRETTY FACE B
BRAKE PEDAL GOES TO THE FLOOR AND BRAKES ARE ALMOST ENTIRELY DISENGAGED. THIS HAPPENED INTERMITTENTLY AT FIRST BUT NOW SEEMS PERMANENT, RENDERING VEHICLE UNSAFE FOR USE. THIS PROBLEM NEARLY RESULTED IN AN ACCIDENT. WAS TAKEN TO A LOCAL MECHANIC AND MASTER CYLINDER WAS REPLACED, THIS DID NOT FIX THE PROBLEM. BRAKE FLUID IS GOOD AND CAUSE OF THE PROBLEM IS UNKNOWN. CAR IS CURRENTLY PARKED AS WE DO NOT KNOW HOW TO PROCEED SAFELY. THIS PROBLEM OCCURS WHEN THE VEHICLE IS MOVING AT ANY SPEED OR DIRECTION.
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE TURBO CHARGER FAILED WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PAUL CLARK FORD (464046 STATE RD 200, YULEE, FL 32097) AND WAS DIAGNOSED THAT A NEW CATALYTIC CONVERTOR WAS NEEDED PRIOR TO REPLACING THE TURBO CHARGER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE MANUFACTURER PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
THIS IS THE 2ND TIME SINCE PURCHASING THIS 2012 FORD EDGE THAT I HAVE EXPERIENCED LOSS OF BRAKES. THE 1ST TIME THE BRAKE BOOSTER NEEDED REPLACED. I AM NOW DEALING WITH THE SAME PROBLEM 3 OR SO YEARS LATER. THIS HAPPENED LAST NIGHT ON MY WAY TO SCHOOL WHICH ALMOST RESULTED IN AN ACCIDENT. I'M NOW MISSING 2 DAYS OF SCHOOL IN ORDER TO FIND SOMEONE CAPABLE OF FIXING THIS. THIS OBVIOUSLY IS A SAFETY ISSUE AND NOT UNDERSTANDING WHY THERE IS NO RECALL ON THIS COMPONENT. THIS NEAR ACCIDENT OCCURRED ON A CITY STREET, HOWEVER MY ROUTE HOME WAS ALSO ON THE HIGHWAY
WELL LIKE ANYONE YOU ARE OVERJOYED WHEN YOU PURCHES A CAR OFF THE LOT HOWEVER MINE HAS BEEN A NIGHTMARE , I BROUGHT A VEHCLE FOR 5,000 FROM ARGENT MOTORS AND I ONLY BROUGHT THE CAR BECAUSE THE SALESMAN TOLD ME THAT THE WATERPUMP WAS DAMAGED HOWEVER 32 MINUTES AFTER LEAVING THIS CAR LOT MY ENGINE WENT ON MY TRUCK SO MY ENGINE BLEW IN THE MIDDLE OF THE NEW JERSEY TURNPIKE , I HAD A NEWBORN BABY ON THE SIDE OF THE ROAD FOR OVER TWO HOUR ONCE I WAITED FOR THE TOW TRUCK I CALLED THE CAR LOT AND THE OWNER BASICALLY TOLD ME HE'LL SEE ME IN COURT . THEY KNEW THIS TRUCK WASNT DRIVEABLE THEY KNEW IT WAS UNSAFE WHEN I PUT MY CHILDREN IN AND DROVE OFF
FIRST THE MASTER CYLINDER WENT, THEN THE BRAKE BOOSTER AND NOW THE HYDROLIC CONTROL UNIT. EACHPART MORE EXPENSIVE THENTHE LAST AND THE LAST BEING 2119.20 TO REPAIR. THE ENTIRE BRAKING SYSTEM, PARTS I WAS TOLD SHOULD NOT BREAK. I HAVE BEEN TOLD, BY A REPUTABLE MECHANIC THAT OFTEN WHEN REPLACING THE BRAKE BOOSTER, THE LINES ARE IMPROPERLY BLED ANDAIR GETS INTO THE HYDRAULIC SYSTEM. UPON FARTHER RESEARCH ON LINE INTO THE ISSUE, THERE ARE PAGE AFTER PAGE OF THE SAME COMPLAINT.
WHILE ATTEMPTING TO COME TO A STOP OR SLOW AT HIGHWAY SPEED OR IN A PARKING LOT THE BRAKE PEDAL LOOSES PRESSURE AND GOES ALL THE WAY TO THE FLOOR WITHOUT EFFECTIVELY SLOWING OR STOPPING THE VEHICLE. I HAVE BEEN VERY CLOSE TO SMASHING OTHER DRIVERS DUE TO THE BRAKE MALFUNCTION. I TOOK MY CAR TO THE LOCAL MECHANIC AND HE SAID HE HAS A FORD CAR THAT HAD THE SAME PROBLEM AND IT WAS RECALLED.
I WAS DRIVING HOME FROM WORK WHEN MY CAR SUDDENLY LOST POWER AND STARTED TO SHAKE. I WAS DRIVING ON A SUBERBAN STREET AND WAS LITERALLY AT A ACTIVE RAILROAD CROSSING WHEN IT HAPPENED. SO I STOPPED THE CAR. I WAS ABLE TO DRIVE IT SLOWLY TO A SAFE PLACE TO PULLOVER. THE CAR WAS SPITTING OUT FIRE CHUNKS OUT OF THE EXHAUST. I HAD NO IDEA WHAT WAS HAPPENING. I HAD IT TOWED TO THE DEALERSHIP WHO EXPLAINED THE POWER TRAIN CONTROL MODULE MALFUNCTIONED WICH CAUSE IT TO MELT/SEIZE THE COILS IN 3 IF THE CYLINDERS. I HAVE A POWER TRAIN WARRANTY BUT WAS TOLD NONE OF IT WOULD BE COVERED? WHEN RESEARCHING THIS ISSUE IT SEEMS TO BE A VERY COMMON ISSUE WITH THIS MODEL OF VEHICLE. ITS NOT ONLY A SAFETY ISSUE, BUT IT'S A KNOWN DEFECT WITH FORD VEHICLES, NOT JUST MY MAKE AND MODEL. I AM EXTREMELY UPSET BCZ I CAN NOT AFFORD THE COSTS IT WILL TAKE TO REPAIR. I OWNED THIS CAR FOR LESS THAN 2 YEARS. I TAKE IT IT AND HAVE IT ROUTINELY SERVICED. THERE WAS NOTHING I COULD HAVE DONE TO PREVENT THIS. IT'S A DEFECT AND IT IS A UNSAFE DEFECT. I WAS IN THE MIDDLE OF DRIVING AND IT JUST HAPPENED OUT OF NOWHERE.
MY DRIVER SIDE REAR DOOR SENSOR KEEPS SAYING IT IS OPEN WHEN IT ISN'T. THIS CAUSES ME TO DRIVE WITH THE LIGHT ON UNTIL IT EVENTUALLY TURNS OFF. WHEN I PARK AND LOCK THE CAR THE DOME LIGHT STAYS ON FOR A LONG WHILE. AND THE ALARM EVEN BEEPS TWICE TELLING ME THE LIGHT IS ON/IT THINKS THE DOOR IS STILL OPEN WHEN IT'S NOT.
BRAKE BOOSTER RECALL SYMPTOMS DESCRIBED IN PUBLICIZED NOTICES, INCLUDING ON THIS WEBSITE, ARE WHAT I AM CURRENTLY EXPERIENCING ON MY FORD EDGE. CAR TAKES LONGER TO STOP AND BRAKING SYSTEM FEELS SOFT. ADDITIONALLY, THE ADVANCETRAC WARNING SYSTEM LIGHT ILLUMINATES ON OCCASION WHEN CAR IS IN PARK FOR 10-20 MINUTES WITHOUT MOVING, WITH ENGINE RUNNING. PER THE FORD FORUM, THIS IS A COMMON PROBLEM THAT DOES NOT SEEM TO HAVE A SOLUTION FROM FORD. I HAVE LOST CONFIDENCE THE FORD IS INTERESTED OR ABLE TO REMEDY EITHER OF THESE ISSUES. I AM AFRAID TO DRIVE IT NOW THAT BRAKING ISSUE STARTED TODAY.
FORD EDGE: I WAS STOPPED AT A STANDARD 4 WAY INTERSECTION. MY LIGHT TURNED GREEN AND I ENTERED TO GO STRAIGHT THROUGH. CADILLAC CTS: FROM LEFT GOING APPROX. 45-50 MPH, RAN THEIR RED. COLLISION AT 90 TO FORD'S FRONT DRIVER'S SIDE WHEEL AND CADILLAC'S FRONT PASSENGER SIDE. IMPACT SPUN FORD TO APPROX. 300 FROM INITIAL DIRECTION. CADILLAC'S FRONT AIRBAGS DEPLOYED. NO DEPLOYMENT FROM FORD. FORD DRIVER STRUCKDRIVER'S SIDE WINDOW RESULTING IN CONCUSSION.
DRIVER BACK DOOR SAYS "DOOR AJAR" THOUGH DOOR IS CLOSED. SAME ISSUE AS FIELD SERVICE ACTION 19N09 BUT THE BACK DOOR NOT THE DRIVERS ACTUAL DOOR.
BOUGHT THIS CAR OCT 2019. TONIGHT, AUG 2020, AFTER DRIVING IN AN INTENSE THUNDERSTORM ON THE HIGHWAY DOING 70MPH, BRAKE PEDAL SUDDENLY TRAVELLED ALL THE WAY TO THE FLOOR. ONLY THE LAST 1/4" (ESTIMATED) OF TRAVEL ACTUALLY APPLIED ANY BRAKING EFFORT AT ALL. I THOUGHT MAYBE SOMEONE HAD CUT A BRAKE LINE OR SOMETHING...BUT ONCE I PULLED OVER AND TURNED THE CAR OFF I CHECKED FLUIDS, ETC. (ALL NORMAL). AFTER RESTARTING THE ENGINE, BRAKES WERE WORKING PROPERLY. VERY SCARY AND VERY DANGEROUS!!! WHEN CAN I EXPECT THIS TO HAPPEN AGAIN?!? I REALLY WISH I DIDNT HAVE TO DRIVE THIS THING EVERY NIGHT...
THIS IS AN UPDATE ON A PREVIOUS COMPLAINT, #11339451. AN INDEPENDENT AUTO REPAIR SHOP IN EL PASO, TX REPLACED THE MASTER CYLINDER WHICH DID NOT CORRECT THE PROBLEM. THEY REINSTALLED THE ORIGINAL MASTER CYLINDER AND BOTH MANUALLY BLED THE LINES AND THEN USED A COMPUTER ASSISTED BRAKE BLEEDER WHICH CORRECT THE PROBLEM. THEIR TOTAL CHARGE WAS $100.00 COMPARED TO THE ESTIMATE FROM A FORD DEALER WHICH WAS $2,176.12. THE ESTIMATE FROM THE FORD DEALER WAS TO REMOVE AND REPLACE THE MASTER CYLINDER AND THE ABS HSU MODULE. NEITHER PART WAS NEEDED, JUST BLEEDING THE LINES.
WHILE DRIVING AT ABOUT 15 MPH IN A PARKING LOT AND HAVING GONE OVER A SPEED BUMP, I HEARD A CLUNK AND IMMEDIATELY HAD A SUPER SOFT BRAKE PEDAL. THE BRAKES STILL STOP THE CAR, BUT WITH DIFFICULTY. THE LOCAL FORD DEALER IN EL PASO, TX DIAGNOSED THE PROBLEMS AS A DEFECTIVE MASTER CYLINDER AND FAULTY ABS HCU MODULE. THE ESTIMATED COST OF REPAIRS IS $2,176.12. CURRENT MILEAGE IS 73,070.
WHILE DRIVING ON HIGHWAY WHEN ATTEMPTING TO BRAKE TO SLOW DOWN VEHICLE, BRAKE PEDAL FELT HARD/STIFF. AVOIDED A MULTI-CAR ACCIDENT POSSIBLY CAUSING MY DEATH ALONG WITH MY WIFE IN CAR. TOOK TO MECHANIC AND DIAGNOSED WITH FAULTY BRAKE BOOSTER. VEHICLE ONLY HAS 90,600 MILES ON 2012. *TR
SUDDEN BRAKE FAILURE. BRAKE PEDAL GOES DOWN TO THE FLOORBOARD BUT BRAKES ARE NOT ENGAGED. UP TO THAT POINT THE BRAKES WERE FINE. THERE WAS NO GRADUAL SOFTENING OF THE PEDAL TO WARN ABOUT A PROBLEM. ONE MINUTE THE BRAKES WERE FINE. THE NEXT MOMENT THEY FAILED. LUCKILY THE CAR WAS MOVING SLOWLY AND THE MANUAL EMERGENCY/PARKING HAD TO BE USED TO STOP THE CAR THE PROBLEM IS A FAILURE OF THE BRAKE BOOSTER - WHICH HAD TO BE REPLACED. *TR
THIS IS THE SECOND TIME THAT THE BRAKES HAVE FAILED ON MY 2012 FORD EDGE. THE SYMPTOMS ARE IDENTICAL, SO I EXPECT THE PROBLEM TO BE IN THE BRAKE BOOSTER. THE BRAKES WORKED PROPERLY UNTIL THE FAILURE. SUDDENLY THE BRAKE PEDAL WENT DOWN TO THE FLOOR BUT THE BRAKES WERE NOT APPLIED. BOTH OCCURRENCES WERE IN JUNE, BUT 4 YEARS APART. THE FIRST OCCURRENCE WAS AT 31,500 KM AND THE SECOND AT 85,400 KM. THE BOOSTER FAILURE IS A VERY SERIOUS PROBLEM AND SHOULD WARRANT A RECALL. *TR
DRIVING ON US HIGHWAY 27, 65 MPH AT NIGHT. CAR JUST STOPPED DEAD ON THE ROAD, NO WARNING, PLENTY OF GAS. I COULD HAVE BEEN KILLED! HAD IT TOWED TO FORD DEALER WAS TOLD IT WAS THE FUEL PUMP. I SEARCHED THE INTERNET AND FOUND FOR MY YEAR,MAKE AND MODEL A RECALL FOR THE FUEL PUMP. BUT, ACCORDING TO MY VIN MY VEHICLE ISN'T COVERED. HOW IS THIS POSSIBLE SINCE ITS THE SAME PROBLEM ON THE SAME VEHICLES? *TR
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING, THE FRONT DRIVER'S SIDE DOOR AJAR WARNING LIGHT ILLUMINATED AND THE DOOR FAILED TO REMAIN SECURELY LATCHED. THE REAR DRIVER'S SIDE DOOR AJAR WARNING LIGHT ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO BRADEN FORD LOCATED AT 9090 ALAMO DR, TAMPA, FL 33619, WHO REPLACED THE FRONT DRIVER'S DOOR LATCH HOWEVER, THE REAR DRIVER'S SIDE DOOR LATCH WAS NOT INCLUDED IN THE MANUFACTURER SERVICE COVERAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 57,000.
FORD EDGE WARNING STATES DRIVER DOOR IS OPEN WHEN IS IS SHUT. THE CAR BEEPS WHEN STOPPED WHILE DRIVING FOR THIS DRIVER DOOR WARNING. THE INTERIOR LIGHTS WILL ALSO STAY ON PERIODICALLY AFTER THE VEHICLE IS TURNED OFF BECAUSE OF THE FRONT DOOR OPEN WARNING. FORD KNOWS THIS IS A PROBLEM BECAUSE THEY HAVE ISSUED A FIELD SERVICE NOTICE. *TR
I WAS DRIVING DOWN THE HIGHWAY, A CAR WENT TO TURN IN FRONT OF ME AND I WENT TO BRAKE TO SLOW DOWN AND MY PEDAL WENT TO THE FLOOR AND BARELY ANY BRAKE. IM 7 MONTHS PREGNANT AND HAD MY SON AND NIECE WITH ME. COULD HAVE BEEN IN A WRECK. MY VEHICLE HAS NEW BRAKES. *TR
BLOWER MOTOR QUIT. IT'S NOT THE FUSE. VEHICLE WAS STATIONARY AND JUST STARTED. *TR
DRIVING DOWN THE ROAD AND CAME UP TO A STOP LIGHT AND BRAKE PEDAL WENT TO THE FLOOR. IT WAS SPONGY AND SQUEAKED. PUMPED THE BRAKES AND IT STOPPED. ISSUE RECURRED AND TOOK TO LOCAL MECHANIC WHO DIAGNOSED IT AND PRINTED RECALL PAPERWORK AND TOWED IT TO FORD. IT WAS THE BRAKE BOOSTER. FORD "FIXED" ISSUE AND 3 WEEKS LATER THE SAME EXACT THING IS HAPPENING AND TOOK TO FORD. SERVICE MEMBER CALLS AND STATES BRAKE BOOSTER IS FINE FROM PREVIOUS REPAIR BUT IT'S NOW THE HYDRAULIC CONTROL UNIT AND THERE'S AN INTERNAL LEAK. TOLD ME IT WOULD BE $1477 PLUS TAX TO FIX. I DON'T HAVE THAT KIND OF MONEY LAYING AROUND ESPECIALLY IN THIS PANDEMIC....WHAT DO I DO NOW? I CAN'T TRUST GETTING FROM POINT A TO POINT B. IF I HAVE A LOCAL MECHANIC FIX THE PROBLEM WILL THEY CHARGE THE SAME...LESS...WILL THEY DO A GOOD JOB? THIS SHOULD BE A RECALL TOO. EVERY COMPLAINT I'M READING FORD OWNERS ARE HAVING RECURRING PROBLEMS WITH THE BRAKE BOOSTER AND HYDRAULIC CONTROL UNIT. HOW ISN'T IT RECALLED?? WHEN I GET IT FIXED, BECAUSE IT'S THE ONLY VEHICLE I HAVE, WILL I GET REIMBURSED FOR REPAIRS WITHOUT A PROBLEM?? THIS DETERS ME FROM BUYING FORD EVER AGAIN! NOT TO MENTION MY LOCAL FORD DEALERSHIP ISN'T PLEASANT TO WORK WITH!!! I WAS CONTEMPLATING TRADING IN THIS CAR FOR ANOTHER AS I LOVE IT SO MUCH. NOT ANYMORE! *TR
VEHICLE IS NOT RECOGNIZING DRIVER DOOR IS SHUT. HAVE TO SLAM DOOR REPEATEDLY TO HAVE THE CAR REGISTER THE DOOR IS NOT AJAR.
BRAKES FAILED WITHOUT ANY WARNING. MY SPEED WAS APPROXIMATELY 35 MPH. THEY FAILED WHEN I WAS ATTEMPTING TO SLOW DOWN FOR AN UPCOMING STOP SIGN. THANKFULLY, NO VEHICLES WERE COMING THE OTHER WAY. THE ODOMETER WAS ~48,600. I WAS NOT TOLD OF ANY EXTENDED WARRANTY ON THE POWER BOOSTER WHEN I BOUGHT THE VEHICLE USED FROM A FORD DEALERSHIP IN ERIE PA IN 2015. I HAD THE VEHICLE TOWED TO MY MECHANIC. THEY DIAGNOSED THE ISSUE AS A FAILURE OF THE POWER BOOSTER. HE REPLACED WITH AN AFTER FACTORY PART AS I WAS RELUCTANT TO REPLACE WITH A FORD PART DUE TO ISSUE CAUSED BY A FAULTY FORD PART. IT COST ME $406.34 TOTAL INCLUDING LABOR AND THE PART, NO TOWING CHARGE AS I USED MY AAA MEMBERSHIP. A FEW WEEKS LATER I MENTIONED THE PROBLEM TO A MALE FRIEND WHO SUGGESTED I CHECK THE FORD WEBSITE WHICH I DID. I DISCOVERED THIS PART WAS KNOWN TO BE FAULTY AND THERE WAS AN EXTENDED WARRANTY ON IT. I THEN CONTACTED THE LOCAL FORD DEALERSHIP WHERE I BOUGHT IT FROM, THEY SAID I'D HAVE TO CONTACT CORP. FORD. I DID AND GOT THE RUN AROUND BETWEEN CORPORATE AND LOCAL DEALERSHIP DESPITE HAVING PROVIDED A LOT OF DOCUMENTATION. NO ONE WANTED TO REIMBURSE ME FOR THIS PROBLEM. I PROVED THE LOCAL DEALERSHIP NEVER MADE ME AWARE OF EXTENDED WARRANTY EITHER AT THE TIME OF PURCHASE OR LATER. THE ORIGINAL SALESPERSON NO LONGER WORKED THERE. HAD I BEEN INFORMED BY FORD OF THIS PROBLEM, I WOULD HAVE THEN KNOWN TO GO TO THE DEALERSHIP WHEN IT HAPPENED INSTEAD OF MY LOCAL MECHANIC. THERE WAS NO REASON WHY FORD COULDN'T HAV
DRIVER DOOR SENSOR KEEPS SHOWING DOOR AJAR WHEN DOOR IS CLOSED
MY CAR IS A 2012 FORD EDGE AND HAS HAD PROBLEM WITH THE DOOR LATCHES AND THE LIGHTS, AND THE SHIFTER I HAVE HAD THIS CAR IN THE SHOP FOR THIS PROBLEM AND IT DOING AGAIN. THE CAR WHEN STARTED IT SAY TO PUT IN PARK AND SHIFT TO DRIVE AND DOORS DOES NOT LOCK AND ALL THE LIGHTS STAY ON IN THE CAR
BRAKE PEDAL SOMETIMES GOES SOFT, SOMETIMES HAVE TO PUMP BRAKES TO STOP. BRAKE PEDAL IS SOMETIMES NOT WORKING WHEN CAR SITS FOR LONGER THAN 24HRS. HAD COMPLAINED TO FORD, UNABLE TO DUPLICATE ISSUE. PROBLEM 2. SOMETIMES ALARM GOES OFF RANDOMLY WHILE PARKED. DOOR SENSOR WILL SOMETIMES SAY DOOR OPEN WHEN IT IS CLOSED AND LOCKED. PROBLEM 3 TOUCH SCREEN SOMETIMES SLOW, UNRESPONSIVE OR DOES NOT COME ON AT ALL.
A SUDDEN HARD BRAKE CAUSED BRAKE PEDAL TO BECOME SOFT AND GO COMPLETELY DOWN TO FLOOR WITH VERY LITTLE BRAKE FUNCTION LEFT. THIS HAS OCCURRED TWICE WITH MY FORD EDGE ON PAST 4 MONTHS!
POWER LOSS DRIVING DOWN ROAD . ALMOST CAUSED A BAD ACCIDENT, STALLED IN MIDDLE OF ROAD HAD TO TURN CAR OFF AND BACK ON . THIS HAS HAPPENED 3 TIMES NO ERROR CODE IS COMING ON . A TOOL SYMBOL FLASHES UNTIL YOU RESTART CAR .
DRIVER DOOR CONSTANTLY SAYS "DOOR AJAR" WHILE DRIVING OR STATIONARY WHEN THE DOOR IS OBVIOUSLY SHUT.
IN JULY 2016 I HAD THE BRAKE BOOSTER REPLACED AT A DEALERSHIP AFTER ENCOUNTERING BRAKING PROBLEMS, IT WAS A WARRANTY ISSUE (68530 MILES). EARLY FEBRUARY 2020 I STARTED TO EXPERIENCE THE SAME PROBLEM WITH THE BRAKES, THEY WERE SPONGY AND I HAD TO PRESS THE BRAKE PEDAL TO THE FLOOR TO GET THE VEHICLE TO STOP. TODAY (2/12/2020) WITH 101155 MILES ON THE VEHICLE, I WAS PULLING INTO A PARKING LOT (SLOW SPEED) AND I ENCOUNTERED THE SAME PROBLEM, EXCEPT NO SPONGY BRAKES, ZERO BRAKING ABILITY UNTIL I HAD THE BRAKE PEDAL FULLY PRESSED TO THE FLOORBOARD. EVENTUALLY THE VEHICLE CAME TO A STOP. I HAVE REACHED OUT TO THE DEALERSHIP THAT CONDUCTED THE MAINTENANCE AND I AM WAITING TO HEAR BACK FROM THEM. NOTE: THE BRAKE FLUID LEVEL IS FINE. THE EXPERIENCE EARLIER THIS MONTH TOOK PLACE WHEN I WAS PREPARING TO PARK. THIS IS A VERY SERIOUS SAFETY ISSUE, I AM CONCERNED FOR NOT ONLY MY SAFETY BUT THE PEOPLE I ENCOUNTER ON THE ROADS. I RAN MY VIN AND SEE THAT I HAVE NO RECALLS THAT HAVE YET TO BE ADDRESSED; BUT MY CONCERN IS THAT PERHAPS THE FAULTY BRAKE BOOSTER IS FAULTY AGAIN AND A RECALL NEEDS TO BE RE-ISSUED..
DRIVER DOOR AJAR WARNING LIGHT STAYS ON EVEN WHEN THE DOOR IS CLOSED. IT DRAINS THE BATTERY.
CAR STARTS TO IDLE ROUGH PRIMARILY WHILE APPROACHING/SITTING AT STOP LIGHTS THOUGH HAS HAPPENED WHILE IN MOTION. IT STARTS TO SHAKE BEFORE LOW ENGINE OIL PRESSURE LIGHT AND/OR SERVICE ENGINE LIGHT COMES ON. CAR THEN "FREEZES" AS CAN'T STEER, CAN'T GO FORWARD OR REVERSE AND CAN'T SHIFT INTO ANOTHER GEAR. CAR TURNS OFF AND MAY RESTART WITHOUT ANY ISSUE OR MAY STRUGGLE TO TURN BACK ON AFTER MANY TRIES (10) WITH NORMAL FUNCTION. ONLINE SEARCH INDICATES THIS IS A COMMON PROBLEM FOR THIS YEAR, MAKE & MODEL WITH PROBLEM BEING ATTRIBUTED TO ONE OF THE FOLLOWING: BAD OIL PRESSURE SENSOR AND/OR VALVE, BAD OIL SENDING UNIT, BAD BEARINGS, WATER PUMP ISSUE RESULTING IN ANTIFREEZE BACKUP, FAULTY TACHOMETER OR BAD BATTERY JUNCTION BOX
THERE IS A PARTIAL RECALL ON THESE MODEL FORD EDGE'S. WHERE THE BRAKE BOOSTER AND BRAKE MASTER CYLINDER ARE DEFECTIVE AND CAUSE THE BRAKES TO FILL WITH AIR AND LOSE PARTIAL AND SOMETIMES TOTAL LOSS OF BRAKING POWER. THIS HAPPENED TO MY 2012 FORD EDGE SPORT. I BOUGHT NEW FACTORY PARTS AND HAD THEM INSTALLED BY A PROFESSIONAL. THEY WENT OUT AGAIN. IT HAD TO DO WITH HE FACTORY OF THE PARTS. PLEASE PLACE A MASS RECALL ON THIS PART. MY WIFE AND KIDS SHOULDN'T GET INTO A WRECK DUE TO BRAKES GOING OUT AGAIN. THEY ALREADY HAVE TOTALLY GONE OUT TWICE. THE 2ND TIME MY WIFE WITH DAUGHTER AND MY SON IN THE CAR COULDNT SLOW DOWN IN TIME AND GOT INTO A FENDER BENDER. IT WASN'T SERIOUS. THIS TIME. THANK YOU. ALSO, ANOTHER PROBLEM THAT HAS BEEN NOTED BY THOUSANDS OF FORD EDGE OWNERS IS THE STYLE OF FUEL DOOR. IT DOESN'T SEAL PROPERLY WHICH IN RETURN CAUSES A CHECK ENGINE LIGHT TO APPEAR ON THE INSTRUMENT CLUSTER. PLEASE INVESTIGATE THIS ISSUE AS SELL. THANK YOU.
THE BRAKES RANDOMLY BECOME SOFT AND THE PEDAL GOES ALMOST TO THE FLOOR BEFORE BRINGING THE CAR TO A COMPLETE STOP. A RECALL FOR THIS SAME PROBLEM WAS PUT OUT ON 12/23/2019 FOR 2006-10 FORD FUSION, MERCURY MILAN, LINCOLN MKZ. THE 2012 EDGE SHOULD BE INCLUDED AS A QUICK INTERNET SEARCH SHOWS I AM NOT THE ONLY ONE WITH THIS ISSUE. WHEN YOU ARE DRIVING 55-70 MPH AND THE BRAKES RANDOMLY GO SOFT IT IS A HUGE SAFETY ISSUE. THIS IS NOT A CONSTANT OCCURRENCE, AND IT IS HARD FOR MY MECHANIC TO REPRODUCE. IT HAPPENS IN ALL DRIVING CONDITIONS, PARKING, HIGHWAY, IN TOWN, WHEN ON/OFF THE BRAKES OR JUST HITTING THEM TO SLOW DOWN ON A HIGHWAY. I HAVE USED MY EMERGENCY BRAKE TO STOP FROM HITTING A CAR IN FRONT OF ME ON A HIGHWAY ONCE, AND MY HUSBAND HIT A BUSH WHEN PARKING BECAUSE OF THIS. I REACHED OUT TO FORD, WHO WAS AWARE OF MY COMPLAINT, AND WAS TOLD THERE IS NO ACTIVE RECALL, AND TO "BE SAFE" THIS IS UNACCEPTABLE. EITHER MYSELF OR SOMEONE ELSE IS GOING TO GET HURT.
WHILE TRAVELING 45 MILES PER HOUR ON AN ICY ROAD, I LOST MY BRAKES COMPLETELY, THE PEDAL GOING TO THE FLOOR. THERE WERE NO OTHER CARS CLOSE, AND I WAS ABLE TO RECOVER. THE REPAIR FOUND THE ABS MOTOR TO HAVE AN OPEN VALVE WHICH ROBBED THE SYSTEM OF PRESSURE. THERE WAS NO AFTERMARKET ABS MOTOR AVAILABLE, SO I HAD TO BUY ANOTHER FORD PART FOR $650.00 WHICH I FEAR WILL ALSO FAIL. I SEE THERE ARE NUMEROUS SIMILAR INCIDENTS ON THE WEB AND I FEEL THIS SHOULD BE THE SUBJECT OF A SAFETY RECALL. I DO NOT FEEL SAFE IN THIS CAR.
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE BACKUP CAMERA DID NOT WORK WHEN ACTIVATED. LEGACY FORD (27225 SOUTHWEST FWY, ROSENBERG, TX 77471, (800) 373-4156) STATED THAT THE INTERFACE MODULE WAS NOT WORKING AND THE CONTACT HAD MISSED A RECALL. THE DEALER STATED THAT THE RECALL WAS EXTENDED; HOWEVER, THE CONTACT MISSED THAT TOO. THE MANUFACTURER STATED THAT NHTSA COULD EXTEND A RECALL FOR THE CONTACT AND TRANSFERRED HER TO NHTSA. THE FAILURE MILEAGE WAS 109,000.
LEAKING (PTU) POWER TRANSFER UNIT ON 2012 FORD EDGE WITH 49,032 MILES ON IT. THERE ARE MULTIPLE COMPLAINTS ABOUT THIS PROBLEM AND FORD WILL NOT REFUND THE CUSTOMER UNTIL IT IS DECIDED THAT IT SHOULD BECOME A RECALL. EVEN THE LOCAL DEALERSHIP RECOMMENDED THAT FORD BE CONTACTED FOR A REIMBURSEMENT OF THE PROBLEM. I HAVE A VIDEO FROM THE DEALERSHIP, BUT NO PHOTOS.
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT DID NOT RETRACT AND DID NOT MAKE IT TO THE PRETENSIONER. THE VEHICLE WAS DRIVEN TO FUTURE FORD OF SACRAMENTO (4625 MADISON AVE, SACRAMENTO, CA 95841) WHERE IT WAS DETERMINED THAT THE RETRACTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,485. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT ONE SIDE OF THE BRAKE CALIBER EMITTED MORE PRESSURE THAN THE OTHER, WHICH CAUSED THE BRAKE PADS AND ROTORS TO WEAR OVER TIME. THE CONTACT PREVIOUSLY REPLACED THE SAME PARTS TWICE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIRS IN THE PAST. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
DOOR AJAR SENSOR CONSISTENTLY TRICKERS WHEN DOOR IS CLOSED UNABLE TO DEACTIVATE. OCCURS WHEN OPENING THEN CLOSING DOORS TO DRIVE OUT OR PARKING TO DISMOUNT FROM CAR.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford Edge → · Every Edge year → · How the figures are calculated →