Brake system not performing properly even after replacing defective master cylinder component.
2012 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
Backup camera shows image in upside down position.
The contact owns a 2012 Ford Edge. The contact stated while driving approximately 45 MPH, the brake pedal would go to the floorboard while depressed with an abnormal sound. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 120,000.
Applied my brakes while on the highway Heard a loud “hissing sound” and the brake pedal was rock hard. I ended up in the ditch.
I dont drive often or many miles so while driving on state route had to stop seeing several cars in front of me stopping for a dump truck backing in drive so pressed on brake but went to floor and did eventually stop however had spongy pedal until I got home. I did get brake pads and fluid checked with all being fine. My local Ford said they had not heard of this issue however I saw many reports submitted on this site and read a plea to Ford for a recall since mechanics say they have no fix for it. It came on suddenly and I am in fear to use my vehicle for fear of brake failure with damage and possible death. Please have company research, recall and fix before someone gives their life before something deadly cannot be undone. Thanks!!
Driver side door ajar warning light is lit up on dash even though door is closed and latched.
The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle failed to stop. The contact stated that extra effort was needed while depressing the brake pedal to stop the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brakes needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the mechanic where it was diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.
The contact owns a 2012 Ford Edge. The contact stated that all four door latches were inoperable, causing the door ajar light to remain illuminated. The contact stated that the failure caused the battery to be drained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,862.
My door ajar warning stays on after all the doors are shut. If I shut my driver door repeatedly, eventually it will turn off.
Senors keep going on and off sometimes I will be driving it will flash on then go off then sometime it will be when I start the car but when I turn the car off and come back to the car and start it again it goes off ABS, ABS Off, and Break Light and warning pops up check break system I have had them check and confirmed it is a sensor issue
Brake pedal went completely soft, and to the floor and did not slow the vehicle. This occurred out of nowhere. Brakes were working fine before this random loss of control and power. Almost hit the car in front of me. Eventually came to a stop with pedal all the way to the floor. Placed my car in park, took foot off the brake, then brakes came back to work as normal. Took it to multiple brake shops. No one will even touch it as there is no resolution. One shop has seen 9 fords with the exact same issue; Replaced the master cylinder, brake booster, and cleaning all lines with no resolve, thus having to reimburse customers for their parts and labor. Someone is going to die if Ford doesn’t make a recall. One customer quoted Ford for saying “We are looking into it. Until then drive carefully.” Wow. There are MANY people reporting the same problem. Do a little research.
I believe the sunroof package to be defective as well as the electric system that is connected to the systems. I have brought the issue up with the dealership and they did not perform a proper diagnostic on the part to report any issues. I believe this is a safety issue as the windows and back gate open without prompt. I don't use the sunroof because it hasn't opened since a short time after my purchase. When the sunroof opened I tried to close it and the element that closes it popped above my head and threw the panoramic glass off the track. I took the vehicle in to point of purchase and they did not perform a proper diagnostic on it to tell me whether it was safe to close or not. So if this could be resolved I would appreciate it. When I went online to trouble shoot a solution or cause I found similar cases of issue with the panoramic sunroof components. Thank you.
The contact owns a 2012 Ford Edge. The contact stated while driving approximately 55 MPH, the vehicle stalled inadvertently. There were no warning lights illuminated. The vehicle was unable to restart and was towed to a tow lot. The vehicle was then towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 27,425. The VIN was invalid.
Brake pedal goes to the floor - brake failure. Reading on-line, this appears to be a chronic, dangerous, widespread, multi-year Ford Motor problem. The issue appears to be a result of a systemic faulty braking Ford Motor issue.
Had diagnosis test done and did process of elimination. Said needed ignition coils/ spark plugs did all that plus fuel injector and oxygen sensor put in bran new and check engine still blinking and car stutters. Only 10miles per gallon on car. You can smell fumes inside car severally. Looked on website and said this car had recall on fuel system/ gasoline. So am I able to take in to manufacture and they fix free cuz of seriously dangerous defect. Car could egnite.
My brake pedal is squeaking when I push it,the brake pedal is going all the was down and gets stiff.If I'm at a red light and have my foot on the pedal it push up like trying to get my foot off of it..The mechanic told me that he could've sworn there was a re call on the Ford Edge's..I scared and I know I could never afford to fix this huge problem.
Brake failure. Brakes sync to floor and do not work. Safety of hurting self and others. No warnings or symptoms.
Vehicle has a extended warrantee on the power brake booster that Ford is unwilling to repair due to a previous replacement of the part in 2017. Brake boosters are out of stock and unavailable, due to volume of repairs. Both power brake boosters failed approximately 5 years from install. The brake issues created a very unsafe incident that almost caused an accident.
The contact owns a 2012 Ford Edge. The contact stated that while driving at 35 MPH, the brake pedal was depressed but failed to respond. The contact stated that as she depressed the brake pedal two more times the brake pedal went to the floorboard but responded. There was no warning light illuminated. The vehicle was taken to the dealer who diagnosed that the brake booster had failed and needed to be replaced. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the dealer for repair under the Customer Satisfaction Program Number: 13N02; however, the dealer informed the contact that the vehicle would be repaired at her own expense because the VIN was not included in the Customer Satisfaction Program. The manufacturer was notified of the failure and advised the contact that they could not assist due to where the vehicle was manufactured. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 144,000.
I have had to replace the brake booster in my car twice now. I have an hour commute to work and the last time, the brakes failed coming home from work. Luckily I was about 10 miles from home but I fail to understand why that part has failed twice now. Had I been in heavy traffic, it could have been deadly for myself and others.
The contact owns a 2012 Ford Edge. The contact stated that while driving at 35 MPH, the brake pedal went to the floorboard while depressed. The failure occurred on two separate occasions. The vehicle was towed to the contact's residence. The dealer was made aware of the failure and informed the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
Apim blank, black dead
The contact owns a 2012 Ford Edge. The contact stated that while reversing, the vehicle made an abnormal squealing sound. In addition, the brake pedal was depressed and traveled to the floorboard. The brake pedal was very soft. The vehicle was towed to an independent mechanic where the failure was undetermined. The failure recurred 3 times. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,000.
Brake pedal goes to floor, Brake booster was replaced 10/31/2019 49170 Miles, Brakes have failed again pedal goes to floor 11/2021 52600 miles. Repair only lasted 3400 miles
The throttle body has failed, suspected by me doing research going back 11 years of the Ford Edge almost killing people while driving it. confirmed by my local ford dealership that i do infact need a new throttle body and gaskets. it goes into limp mode, the car loses power and stops working in the middle of driving 50 mph. No check engine light remains on, only a wrench icon appears until you restart the car, then the car works again for another 30 miles or until it wants to cause a major accident again. This is a HUGE SAFETY ISSUE. My car will jolt down to 10 mph, as if I slammed the brakes, while driving, not even having my foot on the gas, down the HIGHWAY where the speed limit it 55. THIS IS A KILLING MACHINE. I only have moments to pull over to the median or somewhere before I cause a major accident. They have recalled the 2009 through 2013 ford fusion and escape, as well as the milan and mariner because of the same issue. I have read hundreds of accounts online of the same thing happening in Edges... how can you allow this to go unchecked.
My vehicle loses the throttle and stops on the highway.
Brake pedal goes almost to floor. It has a little engagement at the top pedal then becomes spongy then stopping power at the bottom of pedal. Also there is a "thump" sound when you first press the pedal. When you let off rmr pedal there is a whistle. The booster was replaced during an extended warranty several years ago.
There is a bump sound and the engine goes into Limp Mode. The wrench symbol appears. After stopping and shutting down the engine, it will start normally and continue to run normally. Problem is when it happens on a heavily traveled road and there is a distance before one can turn off.
The contact owns a 2012 Ford Edge. The contact stated that the door failed to close and lock securely. The door ajar message was displayed. The battery was drained due to the failure. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 220,000.
The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the pedal felt spongy and would sometimes extend to the floor. The vehicle was taken to an independent mechanic who replaced the brake booster, but the failure continued to occur. The local dealer was notified of the failure. The manufacturer was not yet contacted. The contact indicated that the brake master cylinder had previously been replaced due to the same failure. The failure mileage was 100,000.
On 8-15-21 as I was driving, I was suddenly unable to break properly and had to depress the peddle almost down to the floor to engage the breaks. This happened one isolated time one month prior but went away. I had the car towed to Walnut Creek CA Ford for service where after multiplier test drives replicated the problem, flushed the break line and determined I needed a new HCU because of a sticking valve. I researched the issue and discovered this exact issue was the subject of a Ford recall in 2019 but of other models not including mine. I called Ford to see if they would cover the cost since it was a safety issue that they recognized in a very large recent recall that was the result of over 25 accidents and multiple deaths. Ford refused to cover the cost. NHTSA should be aware of this safety issue because it is effecting more cars than covered.
I've had the car for a year and it suddenly loses power during acceleration and Is throwing the P0299 turbocharger code. I was getting on the interstate when the car did this the 1st and 2nd times. It was a very busy time of day and my car suddenly decellerated in front of an 18 wheeler with my kids in the car. NO MATTER how hard I hit the gas it would not go and I almost got ran over by a tractor trailer. I had to slam on brakes and squeeze between the on ramp and a bridge guardrail to not be hit.
The contact owns a 2012 Ford Edge. The contact stated that the latch on the driver’s side door failed to operate intermittently with the door ajar warning light illuminated. The vehicle was not been diagnosed nor repaired. A diagnostic test was scheduled but was still pending. The manufacturer was notified of the failure and informed the contact to file a complaint with the NHTSA. The failure mileage was approximately 69,000.
In June of 2018 with 48,182 miles on my vehicle, I experienced the brake pedal very hard to push some of the time, and then other times, the brakes would not stop and you could hear air come out from the brake pedal. Realizing this was a hazard for myself and other drivers, I took my car into a Ford Dealership. They stated that there was a recall on the brake booster and replaced the part free of charge. In November of 2020 with 80,060 miles on my vehicle, the exact thing happened again. I contacted the Ford Dealership, they stated there is no other recall and because it had been over 12 months from the first replacement that they could not replace it free of charge, so I paid a shop over $500 to replace the brake booster again. Now, August 17th, 2021 less than 9 months later and only 10,000 more miles on my vehicle it has happened again! The Ford Dealership recommended that I contact Ford's corporate office. Ford Corporate told me that they will not cover the cost to repair my vehicle for the 3rd time and will not provide the part free of charge. This is an obvious issue with their brake booster part or a deeper issue that isn't being addressed, leaving vehicle owners, like myself, at risk of getting into an accident due to a faulty brake system.
Brakes continually malfunction and fail intermittently. It has been an ongoing issue for just over two years. We have found they malfunction and fail after any loss of traction, such as turning on a gravel road or hitting a pothole. For quite some time we have been able to stop and pump the brakes hard and hold them down, repeating until the brakes tightened back up. The last 3 days however they will not function properly. This malfunction/ failure causes extremely spongey brakes making it extremely difficult to slow or stop, having to push the pedal nearly to the floor to start slowing down. Problem had not been reproduced by servicer however we could reproduce the problem once we determined it was a loss of traction causing it. NO warning lights of ANY kind have ever Illuminated! System check always shows brakes are good. Brake fluid is always good. Brakes have been bled multiple times, replaced and brake booster has been replaced as that is what the dealer thought it was the last time i had it checked. Brake booster did NOT fix the hissing or the malfunctioning or failure. So many people with an Edge have brake issues! Please help us get this resolved and corrected before someone gets seriously injured or dies! I have nearly every single date my brakes have malfunctioned/failed and I will provide if requested!
I was driving the car approximately 35 MPH the car completely shut down. A couple of days later while accelerating from a stop sign it completely shut off again.
Brakes were working totally fine for 1 hr. drive to city. A few hours later, I returned to my car to drive home. When I put my foot on the brake pedal while it was in park (but engine started,) everything felt normal. When I put it into reverse to back out of the spot, my foot went all the way to the floor. This "soft pedal" occurred with NO warning lights/sounds/etc. There was NO warning that my brakes would give out on me at all. Luckily, mine happened,(both occasions), in parking lots, not in higher speed situations. Any higher speed situation could have been catastrophic. It was frightening. Fortunately, I was a nearly vacant lot, so I tried backing up to see what would happen and the brake again had to go ALL THE WAY to the floor and made a grinding sound (like stopping on gravel sort of). It did not stop as usual. It rolled to a stop after traveling a few feet. (Mind you, this is only rolling back from a parked position.) I got on You Tube and typed in "2012 Ford Edge, brake to the floor" there were hundreds of folks complaining about this issue. It is related to the ABS Hydraulic Control Unit, although my ABS never illuminated. You Tube had "quick temporary fix". Go in reverse upto 20-25 MPH and slam on the brakes "grenade stopping". Took 7 times (frightening given I didn't know if the brakes would engage at all), my brake pedal popped back up from the floorboard and it felt like a hard pedal again. It worked fine for one day. The same problem reoccurred the next day.
While backing up, the camera will often reverse the view or flip upside down. Other times it will suddenly black out. All result a scary and unsafe situation. Especially when reversed and it looks clear on the wrong side!!
Brakes peddle soft, fluid full, intermittent times where putting on the brake and felt they weren’t working (scary). Pads, rotors fine. Taking in to dealer and anticipate they will replace brake booster, master brake cylinder and still the brake issue remains not fixed. Reading posts on internet and many owners having same issue where dealer can’t seemed to be able to determine problem.
As I was driving, all of a sudden the car would not pick up speed. I gently put additional pressure on the gas, but nothing happened. I was lucky as I was going out to my mom's. As I pulled into the drive way I heard thumping noises (that is the best way I can explain the sound). Turned car off, visited with my mom, hours later drove home not issues / no light indicators. About a month later I was approaching a stop sign. As I proceeded after the red light turned green, the car again would not increase in speed. I gently applied more pressure to the gas pedal but it would not pick up speed. I had my foot on the gas almost to the floor. I was approaching an overpass but was skeptical about the car gaining speed enough to go over it. I thought best to pull over and seek other options. I called a tow truck and had it towed to my home. The following Monday I had taken it to a repair shop. The garage had it for two days and was unable to detect any thing wrong. This is a serious issue, if this would of happened on a busy freeway, this could result in serious accident in which fatalities could have happened. Losing power on a busy freeway is a disaster waiting to happen. I know my car, this has happened to me two times within 3 months. I am afraid to drive it and have take steps to correct this, but garages "cannot fix what they cannot find". So tell me FORD corporation what advice are giving to you consumers? Or are you going to wait until someone gets killed ?
This is my 20 year old daughter's car. She attends college in another state. Recently, the door ajar light comes on and will not go off. This prevents her from locking her doors, all of them! Not while driving, and not when parked. The closes all doors and tries to lock the car, and the passenger side "door ajar" light remains on, even though the door is closed and shut tight. The repair to this issue is replacing the entire door latch mechanism and costs over $500 at the dealer. I would do it myself, but the Ford door assembly is very complicated and must be done in a precise manner. Right now, the car is parked as my daughter is on a summer trip. The interior lights are always on, so the battery has been drained and is now dead. It will not take a charge. So, I need a new battery before I can even work on the door. I believe this is a safety issue because the doors cannot be locked. The security alarm cannot be activated, and most importantly, my daughter cannot lock herself safely inside if she was being pursued by an attacker. Criminals could also ransack her belongings from the unlocked vehicle and homeless vagrants could sneak inside as well. Ford needs to recall all these Ford Edge's with this problem. I'm told it's the 3rd most popular complaint on the forums.
I WAS DRIVING MY CAR WITH MY 6 YEAR OLD IN IT AND IT SUDDENLY LOST POWER ON THE FREEWAY. THERE WAS A YELLOW WRENCH THAT APPEARED ON THE DASHBOARD I WAS ABLE TO VEER OVER TO SAFETY. FORD SAID IT WAS THE MAF AIRFLOW SENSOR. WE REPLACED IT. TODAY, 4 DAYS LATER IT HAPPENED AGAIN WITH MY DAUGHTER IN THE CAR. I BOUGHT THIS CAR 2 MONTHS AGO FROM ALBANY SUBARU AND THEY CLAIMED IT PASSED A 19 POINT INSPECTION. I HAVE A LOAN OUT ON IT AND IT'S A COMPLETELY UNSAFE VEHICLE
MY DOOR AJAR MESSAGE STAYS ON,DOOR IS NOT AJAR WHILE DRIVING BUT DOME LITES STAY ON AFTER THE CAR IS OFF FOR A WHILE BEFORE THE LITES FINALLY SHUT OFF, BAD SWITCH OR SENSOR, IF SO HOW CAN THIS BE FIXED, BEFORE MY BATTERY WEARS DOWN? THIS ONLY HAPPENS WHEN I USE THE DRIVERS SIDE PASSENGER DOOR! THIS HAS BEEN GOING ON NOW FOR ABOUT 2 MONTHS!
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE BRAKES WOULD NOT ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER, THE THROTTLE BODY, AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE WITH THE BRAKES RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT SINCE THE VEHICLE WAS NOT UNDER WARRANTY, NO ASSISTANCE WOULD BE OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,118.
THIS COMPLAINT IS REGARDING THE VISTA PANORAMA SUNROOF. WHILE TRYING TO CLOSE MY SUNROOF, I STARTED HEARING LOUD POPPING SOUNDS. I HAD TO TAKE MY CAR TO A MECHANIC TO GET THE SUNROOF CLOSED. I WAS LATER INFORMED THAT THE CLIPS ON THE GUIDES WERE BOTH BROKEN. NEEDLESS TO SAY, FORD IS MANUFACTURING CHEAP TRACKS THAT ARE HELD TOGETHER WITH PLASTIC CLIPS DESIGNED TO MOVE VERY HEAVY GLASS BACK AND FORTH. THIS IS UNTENABLE. I HAVE RESEARCHED NUMEROUS OTHER CUSTOMERS WITH THE SAME ISSUE WITH VERY LITTLE AFFORDABLE RESOLUTIONS.
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 15 MPH, SHE DEPRESSED THE BRAKE PEDAL BUT IT FAILED TO STOP THE VEHICLE AND REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED IT FELT SPONGY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER IN THE OTHER VEHICLE SUSTAINED A BUMP ON HER LEFT SHIN BONE AS SHE WAS STANDING OUTSIDE OF HER VEHICLE PUTTING HER CHILD INTO THE VEHICLE MEDICAL ATTENTION WAS REQUIRED FOR HER INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO KENT CHEVROLET CADILLAC, INC. (1413 HWY 62 E, MOUNTAIN HOME, AR 72653: (888) 536-0357) AND WAS SERVICED FOR THE BODY DAMAGE OF THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED FOR THE BRAKE FAILURE AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 192,836.*DT*DT*JB*JB CONSUMER CALLED THE DEALER AND DEALER SAID HE WOULD TAKE A LOOK AT IT.*JB*DT
MY VEHICLE EXHIBITS ILLUMINATED DOME LIGHTS AND DOOR AJAR MESSAGES WHEN DOORS ARE FULLY CLOSED. I GET ERROR MESSAGES INTERMITTENTLY WHILE DRIVING OF DOOR AJAR NOTIFICATION AND THE INTERIOR LIGHTS WILL COME ON UNEXPECTEDLY WHILE DRIVING. THE INTERIOR DOME LIGHTS ALSO STAY ILLUMINATED EVEN WHEN I HAVE TURNED THE CAR OFF AND LOCKED THE DOORS, DRAINING BATTERY. I HAVE RECEIVED NOTIFICATION OF FORD'S VOLUNTARY EXTENSION OF DOOR LATCH WARRANTY THROUGH JULY 2020. THIS IS A KNOWN DEFECT. MY CAR BEGAN EXHIBITING THE DEFECT IN NOVEMBER 2020. IT IS A SAFETY ISSUE AS I AM ALARMED AND CANNOT SEE WHEN DRIVING AT NIGHT AND THE INTERIOR LIGHTS SUDDENLY POP ON. I ALSO FEAR MY CHILD WILL OPEN THE DOOR WHILE DRIVING AS THE "LOCK" FEATURE IS UNRELIABLE DUE TO THE DEFECT. IN ADDITION, IT IS UNSAFE FOR ME TO PARK MY VEHICLE AT NIGHT NOT KNOWING IF I WILL HAVE A DRAINED BATTERY LATER BECAUSE THERE IS NO WAY TO SHUT OFF THE INTERIOR LIGHTS.
SOFT BRAKE PEDAL WHEN STOPPING AT ALL SPEEDS CITY OR HIGHWAY
HEADLIGHTS HAVE BURNED OUT 3 TIMES IN THE PAST 2 YEARS. BOTH HEADLIGHTS BURN OUT. BOTH HIGH AND LOW BEAMS BURN OUT AT THE SAME TIME. BOTH HEADLIGHTS WERE REPLACED WITHIN 3 MONTHS AND 1 HAS ALREADY BURNED OUT. THE DEALER IS RECOMMENDING REPLACEMENT OF BOTH ASSEMBLIES AT ACOST OF 1400+. THE VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENT INVOLVING THIS AREA.
ON 3 SEPARATE OCCASIONS OVER THE FEW YEARS WE'VE OWNED THIS VEHICLE WE HAVE EXPERIENCED AN ALMOST COMPLETE LOSS OF BREAKING POWER JUST TRAVELING STRAIGHT ON A CITY ROAD OR PARKING LOT. THE BREAKS WILL SUDDENLY BECOME VERY SOFT AND ONLY BEGIN TO WORK WITH THE PEDAL MASHED ALL THE WAY TO THE FLOOR. WE HAVE NARROWLY AVOIDED AN ACCIDENT EACH TIME BECAUSE WE WERE AT VERY LOW SPEEDS BUT CAN ONLY IMAGINE WHAT WOULD HAPPEN IF WE HAD BEEN TRAVELING AT FREEWAY SPEEDS. AFTER DOING SOME RESEARCH ONLINE IT APPEARS IT HAS BEEN AN ISSUE FOR MANY FORD OWNERS SINCE 2012 BUT THEY HAVE IGNORED THE SAFETY CONCERNS.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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