2014 Chrysler Town And Country complaints

Left head needs to be replaced at just over 100,000 miles...There is a recall for all 3.6L pentastar engines from 2011-2013 but I have seen hundreds of 2014's that have the exact same issue. The recall needs to be expanded to include newer models as well. I was just given a quote of $5,000 to replace the left head.

The contact owns a 2014 Chrysler Town and Country. The contact stated that the TPMS warning light was illuminated and when the tires were rotated, the passenger’s side rear sensors could not be located, failing to identify a low tire pressure failure. The dealer was contact and stated the failure was outside the warranty window and the recall. The contact referenced NHTSA Campaign Number: 14V632000 (Tires) as a possible solution to the failure however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 119,000.

The rear power outlet caught fire while driving today 03/05/2024. Nothing was plugged in to the outlet.

When vehicle is exposed to consistent sunlight and heat during the spring/summer months, the driver's side power sliding door will not latch properly, causing the door to repeatedly try to latch itself shut. This occurs when opening/closing the door, and also while the vehicle is in motion. For example, if the door is shut properly, and the vehicle goes over a bump or something disrupts the ride, the door will think it is open, the warning light comes on the dashboard, the interior lights activate and the electric latch motor will repeatedly activate until the van thinks the door is closed. Even when parked, I have returned to the vehicle to find the door trying to close itself

While driving on the highway, the passenger side headrest deployed without any warning or accident causing it to. A plastic part that holds a metal bar in place seems to have broken. No one was injured at the time. This seems to be a common problem. Chrysler needs to fix this! Who knows when the driver side one will deploy on its own with no accident.

The contact owned a 2014 Chrysler Town and Country. The contact stated that after starting the vehicle five minutes later, it caught fire. The contact's daughter opened the driver's side door and noticed flames emerging from the door panel. There were no reported injuries. The fire department was called to extinguish the fire. A police report was not filed. There was no air bag deployment. The contact stated that the siding of the house had melted due to the fire. The vehicle was towed to a salvaged yard. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The contact mentioned that the failure may be related to NHTSA Action Number: PE20012 (Electrical System). The manufacturer was not contacted. The failure mileage was approximately 86,000.

Transmission Oil Cooler Lines Leaking and Oil Filter Adapter Housing is Leaking.

I am the original owner of a 2014 Chrysler Town & Country minivan. In the Spring of 2023 I went out to go run and errand and when I got into my van I saw that the headrest on the passenger side front seat had opened up. I tried to close it but it wouldn't move. When I got home I started checking to see what the deal was with the headrest and found out that the headrest had deployed without there being any sort of accident and fortunately there was no one in the seat at the time. Chrysler is not taking any responsibility for the problem. Now I have a failed headrest that is supposed to prevent injuries to passengers that is inoperable. And I have a questionable headrest on my driver's side seat that I don't know when it might decide to deploy one day when I am driving my vehicle. This is totally unresponsible of Chrysler and I think they need to be held responsible for this and replace their headrests at their own expense.

I have a huge issue with the safety of my vehicle. while i am driving the car will race the RPMs up 6,000 up and down while I am going 65 on the highway, but the car down not speed up. the only way to stop it is to pull over the busy highway and restart the van. it will also sometimes drop down in gears and cause the vehicle to skid and shift the back end to the side. I called the deanship and they said the will not help. this is scary for me and my kids. to fix it would be over $5000 and that is more then the van is worth and I think it would be bad to sell it knowing this issue.

Active head rest deployed without collision (or even being hit slightly).

1.) my tire pressure warning light remains on and unable to detect if tires are actually low or not. It remains on even when tire pressure is at correct level. I got it checked by mechanic and he agreed that something is wrong with the sensor/system. 2.) both of my side mirror sensors will not turn off. I was driving and they were off (were previously working as normal), but then I went to get into another lane and someone was in my blind spot and I nearly hit them. Now they stay on and aren’t able to be utilized or trusted. There was no prior warning to any of these issues and now my vehicle feels extremely unsafe as I cannot use the safety features nor trust the tire pressure indicator.

Driver and Passenger headrests have both deployed without an accident occuring.

The passenger side head rest basically exploded it felt as if we had been rear ended but were not. It threw my head forward my seatbelt locked around my chest and neck we were in stop and go traffic so moving very slowly. My husband was driving he and I had no idea what happened we pulled over and examined it then i used my phone to look it up online. The head rest is supposed to have a safety mechanism similar to an air bag so that on impact it is supposed to release with a spring and bounce back to help prevent neck injury. However I found that Chrysler among other manufacturers opted to use a plastic and aluminum pin system which has been proven to just "let go" for no reason thankfully it was not the driver's side because we would have gone off the road or struck the vehicle in front of us. I had a headache and neck and upper neck pain for a few days but without health insurance i didn't get seen. We are only looking at getting this repaired i have attempted to contact a local dealership to fix it as it is still separated and looks awful. This is a safety issue and we should not have to pay for this repair. We financed the van in June and will be paying for it for the next few years. Thankfully nothing more serious did not happen when it malfunctioned

2014 Town and Country - 78,000 miles vehicle experiencing crank no start. Known issue and no recall issued by manufacturer for this model.

Drivers rear sliding door is in a locked position and it can not be opened. The dealership said it was a malfunctioned door lock actuator. Its the same part as the 2015 and up actuator that Chrysler extended the warranty on to replace the faulty part. My van falls under the mileage limit, but will not be covered because its a 2014. My opinion is , if the part was found faulty for the 2015 and is the same as the 2014, then the 2014 part is also faulty and should be covered.

Before I started the car I tried to open the passenger sliding door but the door would not open with key fob, manually or interior dash button. (Only makes a clicking noise ). Then after driving 5-10 minutes the door opens on its own while driving. Kids and new born in car. Items fell out of car while driving. Interior light came on and my eldest was able to close the door. Very dangerous and distressing!

I drive for Lyft and Uber and have had this vehicle spontaneously shut down while I am driving. I have had three places check it and it is NOT the starter, battery, or alternator. I have replaced the ECU and other items and the mechanics cannot tell me what's wrong. Furthermore, there are NO codes that show on the vehicle. The vehicle on the way to the mechanic shut down in traffic and as per usual, started back up and the traction control light came on. When the mechanic disconnected the positive cable on the battery to check the alternator, battery, and starter the code disappeared and the car drove fine on the way home. I have lost a lot of wages due to this issue and now I am afraid to drive the car. I have seen on several forums that this was an issue in the 2011 recall and now it is happening yet again. My car is a 2014 and others are both older and younger, all suffering from this same very scary detail. I hope I am not injured, nor anyone else will be injured, due to this issue. Mechanics are stumped with the problem. I have contacted an attorney and my next step is to call Chrysler but I do not expect them to address this issue unless or until many people die, are injured and then they get sued. Please let me know what, if anything, else I should do. I am putting you on notice of the issue and it's being widespread. In order to make sure I cover all my bases, this issue has happened now about 4x a week, it is not predictable, nor is it consistent with how fast or how

The passenger side sliding door made an awful noise when closing and since then will not lock. It occasionally makes noises like it isn't closing properly but then does close. This happened about 2 weeks ago but we have not had it checked for repair as I feel this is a safety issue that should be addressed by Chrysler since my research has shown it is a very common complaint with Chrysler sliding doors as well as expensive repair. We are worried about the security of not being able to lock our vehicle as we frequently travel and even sleep in it.

The driver side sliding door is not latching fully. The door will be shut and the indicator in blinking, the lights are going inside the car and the door is repeatedly trying to latch. The consumer stated that they brought the car to a certified Chrysler dealer to inquire about repairing the sliding door latch. At this time, the consumer is expected to cover the full cost of the repair.

When hot, the drivers side passenger door does not latch. Multiple people have made comments about the same issue (many for the 2014 model) through various forums. No known solution exists. Would like NHSTA to see if/how many other complaints received as this should be a recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving along vehicle shut off. Back doors locked would not open had a 2 and 3, year old in car seats. Trunk wouldn’t open only front doors. Had to climb over the bucket seats to get the children out, trapped in heat, 2 year old with epilepsy. Got the children out, had to then pull their car seats over the bucket seats. Towed to garage. Was told it needed a fuse box $1500. On back order for 5 days. We are 2,000 miles from home. Repair shop tried to put part in van starts smoking Tells us to send it to the dealer who now says it needs a tipen for $2800. How does a vehicle just stop and lock its occupants in? If it was on fire, one or both of our babies could be harmed. We then had to fly home since we at the time had no vehicle and were way past our vacation. Our broken van is in Massachusetts.

Passenger headrest randomly deployed. No accident no reason to deploy. Deployed when getting inside the vehicle.

Right passenger sliding door has trouble latching when the weather is hot. For the past three years, every time the weather turns hot the sliding door acts up. It will close but won't completely latch unless you push hard on the back of the door, and even that doesn't last. I'll be driving down the road and randomly it'll unlatch and try to relatch with the door ajar alarm on the dash. I fear that the door will open on its own with my children in the back. But this only happens in the heat of the day. Many times I will hear my car alarm going off when I'm inside my home because it's trying to relatch itself.

My vehicle engine light came on. Error code P0302 detected. Private mechanic referred to dealership for repair. Dealership confirmed original diagonals. Engine issues consistent with NHTSA bulletins D-14-22, 18-069-16 and 09-002-14. As part of the bulletin vehicle warranties were extended for select vehicle years. My vehicle is under both the year and mileage extension however, does not “qualify” per dealership due to vehicle year not being listed on the bulletins.

Passenger Side Headrest literally exploded open due to a broken plastic tab. I was only mildly injured but definitely felt the after effects in my neck and back. Definite Safety concern. I'm worried the driver side headrest will do the same thing as we are driving. Absolutely should be a safety recall.

I bought my 2014 Chrysler Town and Country not even a year ago and this is the second transmission that has went out on my van. I’m now in the process of fighting with the warranty company to get it replaced if possible. There’s no reason for this. The first time it went out was a month after I purchased it June 2022. Second time May 2023 (still in shop waiting).

Door lock buzzes in passenger side sliding door. Sometimes it will not unlock. Inability to open door could put our safety at risk someday.

The active headrest on the driver seat, sprang open with a loud pop, hitting me in the back of the head while I was driving. I have heard of many other drivers having the same problem. There was no accident. There was no collision. Or was no warning. I have not taken this in to get fixed yet. People online are saying it costs up to $750 to get fixed. It is uncomfortable to drive the car with the headrest in this position.

I was sitting in my 2014 Town and Country and my active headrest restraint randomly activated hitting me in the back of the head. I was parked with one passenger in the vehicle. It hurt my neck as it shot my head forward.

The engine light came on after replacing the front cylinder head and was illuminated before this repair. The engine has a constant clicking sound, and runs very rough and nearly to a stall constantly. The vehicle is using fuel at an alarming rate. The vehicle cannot be driven for any distance as the rpms are out of control when accelerating. Mechanics who have looked at the vehicle said this is a common problem with the 3.6 engine and will not be remedied easily. I was advised not to drive the vehicle for safety reasons.

The headrest on the front passenger seat deployed when there was no accident. The car has been stopped and was still running. My son was driving and it hit me in the back of the head. If this had happened to the driver's side headrest while driving, it could have easily caused an accident by distracting the driver.

Active headrest deployed without collision

Passenger sliding door lock is stuck in the unlocked position. I cannot manually or electronically lock the door. This poses a safety risk to my young children and myself.

Passenger headrest violently exploded forward without warning while car was parked and running with no passenger seated. Should be recalled!!!!!!!

Driver captain seat head rest deployed on it’s own without an accident. Fortunately, I was sitting in the parked when it deployed….no injury just scared me. Electrical: I’ve been dealing with a parasitic drain no my battery. I have these amber lights around my light switch, around my overhead console, around my inverter power outlets in the rear and around other dash controls. You can only see it at night. Dodge said it was because of a failing radio. I disconnected the radio, waited until it got dark, and the lights were still on. Pulling the M12 fuse (30 amp) the power drain stopped and the amber lights go out. I’m unclear what’s causing the additional drain. On the internet I keep running a cross bad TIPM’s for sporadic electrical issues and power drains that happen. May trade it.

The rocker arms have failed twice and caused a constantly flashing check engine light. I was told by the mechanic that this is a common problem with the 3.6 liter engine and if you continue to drive you will have catastrophic engine damage. The engine shudders and shakes and will not respond as it should. It constantly needs spark plugs. There is a constant ticking in the engine, it misfires and when it loses power you have to make a quick maneuver to avoid being hit. This model requires constant repair. My Chrysler trained mechanic said that there is no permanent repair. He called the Town and County 3.6 liter junk. While going out of town the engine slowed from 80mph to 40mph. An 18 wheeler behind me slammed on brakes and blew his horn. I had to drive off of the road to avoid being killed. I could not drive over 40mph. I found the closest hotel for the night and had to have the vehicle towed the next morning.

I took my van in because the vents were not blowing full force when first starting the vehicle. After 5 mins the air blows normal. I looked online for potential recalls and found that 2014 and 2015 dodge and Chrysler vans had this issue and found that others had this issue and the module needed to be reprogrammed. I had the service center replace the blower motor and test the relays and wires and even with the new motor, it still has this 5 min delay to blow full force. I called Chrysler and they don't see recalls for my van but I believe this is part of the recall. I think this issue started last summer and had my whole ac system checked and the tech put dye in the system and there are no leaks. I use Firestone Complete Auto Care so they have my records if you need them. I can also give you the link of the website I found regarding the recall. You can inspect my vehicle if you would like. It happens every time I start my van. I am a quadriplegic and cannot sweat. This is a safety issue especially in the AZ summers. If this cannot be resolved through NHTSA can you please tell me how to fix the issue or give me info on where it can be remedied. Thank you! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The rear hatch on my 2014 Town & Country opens randomly, without my pressing the key. It has happened about 7 times this year. It started in late January. I was out of town and my van was parked in a residential parking lot. When I came out the hatch was up. I thought maybe I had hit my key or something during the evening. Not so, now I can go out at any time and the hatch is up. I am afraid it will come open while I am driving. Today, 3/28/23, it has come open 3 times already.

The contact owns a 2014 Chrysler Town and Country. The contact stated while his wife was driving 65 MPH and drove over a bump in the roadway, the vehicle stalled. The contact was unaware of a warning light being illuminated. The contact shifted the vehicle into neutral(N), restarted the vehicle, and continue driving to his destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 104,000.

Transmission slippage…… Engine light on highlighting problems and cylinders.. transmission overheating and not working.. this is happened three times the most recent time was yesterday and two days earlier

Since I bought this vehicle from A from a used dealer as is, the passenger restraint indicator on the dashboard comes on and off, the tire pressure warning indicator, even after proper inflation will not turn off and the passenger head restraint popped out forward almost a year ago.

The passenger seat headrest has internal damage and fallen forward. There have been no accidents and nothing has disrupted the Headrest. It is now unsafe for a passenger to be in the seat with a faulty headrest.

The contact's son owns a 2014 Chrysler Town and Country. The contact stated that while the vehicle was parked, her son noticed that the passenger's side front headrest had exploded. The passenger's side front seat was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The lock on right sliding door is in a locked position and you can not open the door. The electronic lock actuator failed and the manual lock lever is stuck in locked position. It's seems to be a Chrysler town and country and dodge caravan failure. It imposes a safty issue in case of a fire or accident.

Vehicle caught on fire - flames coming out of driver's tail light. Interior smoke before flames coming out. Thank God, we were home and noticed and was not in the middle of the night.. There was a 5 gallon full gas tank within 3 feet of this fire. It could have taking my whole house out and my family. Clearly there is a problem with the electrical system on the drivers side toward the rear.

The safety feature of the front row headrest released during transit. Upon inspection it was found that the plastic retaining arms failed releasing the tension arm which controls the safety feature of the part. No one was injured in this instance but it represents a substantial safety issue particularly because it occurred as part of the safety features of a large capacity family vehicle. The failed piece could easily lead to death or injury. The premature release of the headrest tension was very loud and constituted a major distraction. In the event of this happening to the driver while in motion it could cause injury to the driver which may, in turn, result in injury to other passengers if a wreck occurs.

The passenger seat headrest has fallen forward. We have tried to put it back however the part inside is broken it appears. I have not been in any accident. Nothing has hit the seat either. I am not sure what would happen if one of us is sitting there an an accident happen; out head is not protected. Especially if my teenager is there. I had not warning lights. My vehicle was in the dealership recently for another issue and they did not noticed anything. No one has inspected the vehicle as of today; 26 Jan 2023.

Engine has begun to stall in the highway for unknown reason. Repair shops can’t find anything wrong. Spoke with other Chrysler town and country owners and they are experiencing the same issue.

The contact's mother owned a 2014 Chrysler Town and Country modified adaptive wheelchair vehicle. The contact stated while driving at various speeds, he smelled a strong burning odor inside the cabin of the vehicle. Additionally, the contact stated while the vehicle was parked, he noticed that there was fuel leaking on the rear driver's side wheel. The vehicle was taken to the dealer Mobility Works where the modified vehicle was originally purchased. The dealer diagnosed that the failure was related to NHTSA Campaign Number: 15V264000 (Suspension). The dealer replaced the mounting bracket with a revised bracket that was welded to the vehicle chassis; however, the dealer declined to add the suspension strap. As a result of the repair, the vehicle was no longer aligned. The contact stated that the vehicle sticker indicated that it had been modified by Eldorado National-Kansas. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

The lifters and tappets in the 3.6L Chrysler V6 become prematurely worn, interfering with the engine’s ability to provide power to the vehicle while driving. This results in safety issues where the vehicle will not accelerate adequately at low speeds, which surprises other drivers and places the driver and passengers in our van at increased risk of collision.