Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS CHANGING THE LEFT FRONT TIRE BECAUSE THE TIRE HAD A NAIL IN IT. I USED THE TIRE JACK FROM THE VEHICLE. THE VEHICLE WAS RAISED AND THE TIRE WAS REMOVED AND THE JACK COLLAPSED. THE VEHICLE WAS PERFECTLY LEVEL IN A GARAGE WITH A CEMENT FLOOR. THE VEHICLE WAS IN PARK. I DID NOT SET THE EMERGENCY BRAKE OR BLOCK THE TIRES. NOTHING WAS TOUCHING OR ROCKING THE VEHICLE AT THE TIME OF THE INCIDENT. LOOKING AT THE JACK AFTERWARDS, THE SCREW BOLT WAS BENT AND THE UPPER ARMS WERE BENT. *TR
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/3/15*CN UPDATED 03/26/15*JB
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A RECALL NOTICE JUNE 11, 2014 CONCERNING THE REAR QUARTER WINDOW SWITCH. I TOOK IT TO THE DEALERSHIP IN JULY AND WAS TOLD THAT THE REPLACEMENT PART WAS NOT AVAILABLE. THE DEALERSHIP DISCONNECTED THE REAR QUARTER WINDOW SWITCH. THEY SAID THEY WOULD CALL ME WHEN THE REPLACEMENT PART CAME IT. I HAVE CALLED NUMEROUS TIMES SINCE THEN. EACH TIME I AM TOLD THE REPLACEMENT PART HAS NOT COME IN. I RECEIVED A 2ND RECALL NOTICE JANUARY 9, 2015. THE PART IS STILL NOT AVAILABLE. I BOUGHT THE VEHICLE NEW. I HAVE BEEN DENIED FULL USE OF THE AUTOMOBILE BECAUSE THE MANUFACTURER CANNOT PROVIDE A REPLACEMENT PART. *TR
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.
WE WERE NOTIFIED OF A POTENTIAL ISSUE WITH THE REAR QUARTER VENT SWITCH MANY MONTHS AGO AND HAD THE SWITCH/WINDOW DISABLED. IT SEEMS LIKE A PART SHOULD BE AVAILABLE AFTER 6+ MONTHS GIVEN THAT NEWER MODELS OF THE SAME VEHICLE ARE NOT SUBJECT TO THE RECALL YET THE DESIGN HAS CHANGED VERY LITTLE. WHILE THIS MIGHT SEEM TO BE A MINOR ISSUE, IT WAS SIGNIFICANT ENOUGH TO ISSUE A RECALL AND THE NHTSA SHOULD TAKE SOME ACTION TO ENSURE THAT CHRYSLER RESPONDS TO A RECALL IN A MORE TIMELY MANNER.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE ACCELERATOR JAMMED AT FULL THROTTLE AS WE WERE MAKING A RIGHT TURN. THERE WAS NOTHING DEPRESSING THE ACCELERATOR, BUT THE ENGINE WAS RACING AT FULL SPEED. THE LIGHT WAS RED, SO I WAS FORCED TO USED THE BRAKES TO KEEP FROM HITTING THE CAR STOPPED AT THE LIGHT IN FRONT OF US. THE BRAKES WEREN'T GOING TO HOLD THE VEHICLE BACK FOR LONG, SO I SHIFTED INTO NEUTRAL AND TURNED OFF THE ENGINE. WHEN I TURNED IT BACK ON THE ACCELERATOR WAS STILL STUCK AT FULL THROTTLE. ONLY AFTER TURNING IT OFF A SECOND TIME, COMPLETELY REMOVING THE KEY FROM THE IGNITION, WAITING FOR ALL THE LIGHTS ON THE CONTROL PANEL TO DIM, AND RESTARTING IT DID THE ACCELERATOR RETURN TO NORMAL. CHRYSLER INSISTS THAT IT WAS THE FLOOR MAT DEPRESSING THE ACCELERATOR, BUT THERE WASN'T ANYTHING IN THE WAY OF OR JAMMING THE PEDAL AT ALL. IT WAS FREE AND CLEAR. THE VEHICLE SMELLED VERY HOT AND A RED LIGHTNING BOLT IMMEDIATELY FLASHED WITH AND OIL CHANGE DUE NOW INDICATOR. *TR
PURCHASED NEW 2014 CHRYSLER, TOWN & COUNTRY VAN..NOTIFIED AUG, 2014 TO DO NOT USE REAR VENTS DUE TO POTENTIAL FIRE HAZARD. P25/NHTSA 14V-234. WHY NO NEW REPAIR AFTER THIS LENGTH OF TIME..NEW CARS 2015 BEING SOLD WITHOUT PROBLEMS. WHAT IS MY COMPENSATION FOR NO USE OF THIS FEATURE THAT PAID I EXTRA. *JS
VEHICLE WAS PURCHASED BRAND NEW FROM DEALER WITH 199 MILES ON ODOMETER AS IT WAS DELIVERED FROM ANOTHER DEALERSHIP. FIRST TIME DRIVING VEHICLE FROM DEALERSHIP TO HOME APPROX 100 MILES A LOUD CLANKING NOISE WAS HEARD AT LOW SPEEDS DURING INITIAL ACCELERATION AND DECELERATION. WE TOOK THE VEHICLE BACK TO DEALER THE NEXT DAY FOR REPAIR. THEY FOUND THAT THE ENGINE WAS MISSING MOTOR MOUNT BOLTS. IT APPEARED THEY WERE NEVER INSTALLED AT FACTORY. *JS
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE...UPDATED12/30/14*BF UPDATED 01/12/15*JB
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THERE WAS A RE-CALL FOR MY VEHICLE. SOMETHING TO DO WITH THE REAR WINDOW SWITCH CATCHING FIRE. I BROUGHT IT TO MY CHRYSLER DEAR FOR A SERVICE AND TO RESOLVE THE RECALL ISSUE. I WAS QUITE SURPRISED TO HEAR THERE WAS NO FIX AND ALL THEY COULD SO WAS DIS-CONNECT THE SWITCH. WHEN I ASKED WHEN THEY EXPECT THE FIX TO BE READY, THEY LAUGHED AND SAID THE LAST RE-CALL TOOK OVER A YEAR. HOW CAN THIS HAPPEN? HOW DOES A VEHICLE MANUFACTURER NOT HAVE A FIX FOR A PROBLEM THAT CAN CAUSE A FIRE IN A VEHICLE? ISN'T THAT THE REASON FOR THE RE-CALL TO GET THE PROBLEM FIXED? THESE RE-CALLS ARE BECOMING TO FREQUENT AND THE AUTO MANUFACTURERS HAVE DECIDED IT CHEAPER TO NOT FIX THE PROBLEM AND INCONVENIENCE THE VEHICLE OWNERS. *TR
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
WHILE OUT OF TOWN (200 MILES FROM HOME) AND STOPPING FOR A BRAKE, I EXITED THE CAR. I RETRIEVED SOME PERSONAL BELONGINGS AND ACCIDENTALLY PUT MY HAND ON THE DOOR LOCK SWITCH. WHILE CLOSING THE DOOR, I NOTICED THAT THE KEY FOB WAS STILL ON THE CONSOLE, BUT IT WAS TOO LATE TO STOP THE DOOR FROM CLOSING. DESPITE STATEMENTS IN THE MANUAL THAT WITH A KEYLESS IGNITION SYSTEM, IT WAS NOT SUPPOSED TO BE POSSIBLE TO LOCK THE DOOR WITH THE FOB INSIDE, THE DOORS REMAINED LOCKED. THE HORN DID NOT BEEP AND THE DOORS DID NOT UNLOCK IN ACCORDANCE WITH THE MANUAL. EVENTUALLY, I LOCATED THE CHRYSLER SERVICE NUMBER THROUGH GOOGLE ON MY CELL PHONE AND CALLED FOR ASSISTANCE. CHRYSLER CALLED FOR A SERVICE TRUCK TO SEE WHETHER IT WAS POSSIBLE TO GAIN ENTRY INTO THE CAR. AFTER ABOUT AN HOUR FROM LOCKING THE DOOR, A SERVICE TRUCK ARRIVED AND THE OPERATOR WAS ABLE TO UNLOCK THE DOOR. IF I HAD NOT HAD A CELL PHONE, THERE WOULD HAVE BEEN NO WAY TO EITHER SEARCH OR MAKE A "HELP" CALL. MORE IMPORTANTLY, HAD OUR GRANDCHILDREN BEEN WITH US, THEY WOULD HAVE BEEN LOCKED IN A RELATIVELY HOT, VEHICLE AND WE WOULD HAVE HAD TO BREAK A WINDOW SO THEY COULD ESCAPE. THE PERSON ON THE CHRYSLER LINE SEEMED TO HAVE NO INTEREST IN THE PROBLEM OTHER THAN TO CALL A SERVICE TRUCK. THIS IS NOT THE FIRST TIME I'VE HAD A PROBLEM WITH THE ELECTRICAL DOOR LOCKING SYSTEM. PREVIOUSLY, I'D MADE 3 COMPLAINTS TO THE DEALER REGARDING A FAILURE OF THE DRIVER SLIDING DOOR TO LOCK. I EVEN SENT THE DEALER A VIDEO OF THE DOOR LOCK FAILIN
I HAD PARK THE VAN SO I COULD GET SOME GAS. I GOT OUT TO PAID FOR THE GAS AND SPOKE TO THE ATTENDANT FOR A FEW MINUTES. WALKING BACK TO THE VAN WHERE I LEFT IT BY THE GAS PUMP THE VAN WAS ROLLING INTO A 2004 FORD EXPLORER. I COULDN'T BELIEVE WHAT HAD HAPPEN. WELL OF COURSE I CALL LOCAL POLICE AND I GOT A TICKET AND I WASN'T IN THE VAN. THIS WAS A RENTER VAN, WENT THE NEXT DAY TOLD THEM WHAT HAD HAPPEN. THE AGENT INFORMED ME THAT IT WOULD BE TAKING IN FOR SERVICE. WELL HERE IT IS MIDDLE OF OCT. AND HAVE NOT HEARD ANYTHING ABOUT WHY THE VAN ROLL BY ITSELF. THE ONLY THING GOT WAS A BILL AND IT IS PAID. PLEASE LOOK INTO THIS MATTER AND SEE IF YOU COULD SOLVE THIS MATTER. *TR
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V234000 (ELECTRICAL). THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER DISCONNECTED THE DRIVER DOOR SWITCH IN JUNE OF 2014. HOWEVER, THE DEALER ADVISED THAT THE MANUFACTURER HAD NOT PROVIDED THE NEW SWITCH AND THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE DID NOT EXPERIENCE THE FAILURE. UPDATED 02/02/15*LJ UPDATED 6/8/2015 *JS
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,493.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WE RENTED A 2014 CHRYSLER TOWN AND COUNTRY TO DRIVE TO FLORIDA WITH OUR 2 YEAR OLD SON. WHILE DRIVING 68 MPH, MY HUSBAND'S KNEE HIT THE KEY, WHICH TURNED THE ENGINE OFF AS WELL AS ALL POWER TO THE MINIVAN. LUCKILY, TRAFFIC WAS LIGHT AND WE WERE ABLE TO COAST OVER TO THE EMERGENCY LANE WITHOUT INCIDENT. THE EXPERIENCE WAS EXTREMELY SCARY AND UNNERVING. I AM NOT LOOKING FORWARD TO THE RETURN TRIP HOME DUE TO THIS. THE KEY BEING ABLE TO COME LOOSE IS UNACCEPTABLE AND DOES NOT MAKE ONE FEEL SAFE WHILE DRIVING. WITH ALL THE IGNITION SWITCH RECALLS, MY MIND IS NOT AS EASE IN THIS MINIVAN AND MAKES ME FEAR FOR OUR SAFETY. THERE SHOULD BE A LOCKING MECHANISM TO PREVENT THIS FROM HAPPENING. I WILL NOT BE RECOMMENDING THIS VEHICLE TO FAMILY AND FRIENDS. THIS IS BY FAR ONE OF THE SCARIEST THINGS I'VE EXPERIENCED. *TR
THIS IS NOT AN ACCIDENT. THIS IS A SAFETY CONCERN REGARDING THE ENGINE STARTING/STOP BUTTON WHEN OPERATING THE VEHICLE USING THE START/STOP BUTTON YOU CAN EXIT THE VEHICLE WITH THE ENGINE RUNNING WITHOUT ANY TYPE OF WARNING SIGNAL THAT THE ENGINE IS STILL RUNNING SUCH AS A WARDING CHIME HORN BEEP OR A VIBRATION ON THE KEY FOB. IT IS EASY TO FORGET TO PRESS THE STOP BUTTON WHEN LEAVING THE VEHICLE.AS WE HAVE EXPERIENCED SEVERAL TIMES. THE DANGEROUS CONCERN WITH THIS LACK OF A SAFETY NOTIFICATION IS THE CAR CAN BE LEFT RUNNING IN AN ENCLOSED GARAGE SPREADING DEADLY CARBON MONOXIDE THROUGH A HOME. OR HAVING A CAR STOLEN WHILE FUELING THE CAR OR DOING THINGS THAT WOULD LEAVE THE CAR UNLOCKED. IF I PLACE THE START/STOP BUTTON THE ACCESSORY POSITION THE HORN BEEPS AND THE HEADLIGHTS FLASH AND THE INTERIOR LIGHTS FLASH. THESE WARNINGS WILL STAY ON FOR SEVERAL MINUTES. BUT NOT IF THE ENGINE IS RUNNING. INTERESTING FACT IS THAT OTHER MANUFACTURES SUCH AS HONDA AND KIA DO HAVE WARNING SOUNDS TO REMIND THE DRIVER TO STOP THE ENGINE. THE CHRYSLER DEALER IS NOT CONCERNED AND A PHONE CALL TO CHRYSLER CUSTOMER INDICATED THEY ARE NOT CONCERNED BUT A MEMO WOULD BE SENT TO SOME PLACE. THIS SHOULD BE CORRECTED BEFORE PEOPLE DIE FROM CO POISONING OR A CAR JACKING. *TR
WHEN DRIVING AT 73MPH ON AN INTERSTATE HIGHWAY ALL INSTRUMENTS STOPPED WORKING MOMENTARILY. ALL WARNING LIGHTS DISPLAYED, SPEEDOMETER AND TACHOMETER STOPPED WORKING AND WINDSHIELD WIPERS CYCLED ON AND OFF ONCE. *TR
SUBJECT VEHICLE (2014 CHRYSLER TOWN AND COUNTRY VAN, VEHICLE 2) WAS INVOLVED IN COLLISION ACCIDENT WITH 2005 FORD MUSTANG (VEHICLE 1). VEHICLE 1 PULLED OUT FROM A STOP SIGN TO TURN LEFT ONTO 4 LANE THOROUGHFARE WITH A LARGE TRUCK TURNING RIGHT ONTO STREET WHERE VEHICLE 1 WAS STOPPED. VEHICLE 1 DRIVER'S VIEW OF TRAFFIC WAS HINDERED BY TURNING TRUCK. VEHICLE 2 WAS IN THE INSIDE LANE PASSING THE TRUCK. VEHICLE 2'S RIGHT FRONT CORNER COLLIDED WITH LEFT FRONT CORNER OF VEHICLE 1 AT FULL VEHICLE SPEED SINCE DRIVER OF VEHICLE 1 DID NOT SEE VEHICLE 2 PULLING OUT AROUND TRUCK IN TIME TO BRAKE. VEHICLE 2 DRIVER SIDE STEERING WHEEL AIRBAG, DRIVER SIDE KNEE AIRBAG AND PASSENGER SIDE AIRBAG ALL DEPLOYED. DRIVER WAS THE ONLY PERSON IN VEHICLE 1. DRIVER OF VEHICLE 1 SUSTAINED EXTENSIVE ABRASIONS AND BRUISING OF BOTH LEGS FROM THE KNEES DOWN AND OF ONE FOOT FROM THE FORCE OF THE KNEE AIRBAG. THE KNEE AIRBAG ALSO PREVENTED THE DRIVER FROM PRESSING ON THE BRAKE PEDAL TO STOP THE VEHICLE SINCE THE AIRBAG WAS BETWEEN HER FEET AND VEHICLE BRAKE PEDAL. THE VEHICLE TRAVELED 3-4 CAR LENGTHS CROSSING INTO THE ONCOMING LANES BEFORE COMING TO A STOP AGAINST THE CURB ON THE OPPOSITE SIDE OF THE STREET. THE KNEE AIRBAG APPEARS TO BE A SAFETY ISSUE CAUSING MORE INJURY THAN WHAT WOULD HAVE BEEN SUSTAINED WITHOUT IT AND ALSO HINDERING DRIVER ACCESS TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE STEERING WHEEL AIRBAG DEPLOYMENT DID NOT CAUSE ANY BRUISING OR NOTICEABLE INJURY TO THE DRIVER OTHER THAN MINOR SOREN
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE WAS MAKING A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE NOISE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,500.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE DID NOT REACH THE ADVERTISED NUMBER OF CITY AND HIGHWAY MILES PER GALLON. THE CONTACT DID NOT INDICATE SPECIFIC SPEEDS. THE DEALER AND MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 2,500.
FROM AN HALF HOUR OF PICKING UP MY CAR AND GETTING IT HOME I HAVE HAD A SEVERE SAFETY PROBLEM TO WHERE THE SLIDING DOOR EITHER DOESN'T CLOSE ALL THE WAY OR IF IT DOES IT MAKES A CLICKING NOISE AS IF TRY TO LATCH CLOSE. CALLED DEALER RIGHT OF WAY BROUGHT IT BACK NEXT DAY SAID THE COMPUTER FOR DOOR NEEDED TO BE UPDATED(REALLY BRAND NEW CAR) WORKED WHILE I WAS THERE GOT HOME LATER THAT DAY HAPPENED AGAIN DEALER LOOKED HAVE TO CHANGE MODULE WAITED FOR PART TO COME GOT IT BACK STILL HAPPENING NOW DEALER SAID LATCH NEEDED TO BE ADJUSTED SO THEY DID GOT IT BACK STILL HAPPENING. GOT A CHRYSLER CASE MANAGER THEY ARE DOING NOTHING ALL I ASKED WAS TO SWITCH CAR OUT SO NONE OF MY KIDS FALL OUT AND GET HURT OR POSSIBLY DIE NO ONE WANTS TO HELP STUCK WITH A DEFECTIVE VEHICLE FOR THE NEXT 3 YEARS. NEVER AGAIN WILL I GET CHRYSLER OR RECOMMEND ONE. HOPEFULLY NO ONE FALLS OUT OR THEY WILL BE IN A LOT OF TROUBLE. *TR
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 60 MPH, A CHILD'S FINGER BECAME STUCK IN THE HEADPHONES THAT WERE EQUIPPED FOR THE FACTORY DVD PLAYER. THE CONTACT MENTIONED THAT THERE WAS A DEFECT IN THE HEADPHONES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 8,000. UPDATED 08/14/14*LJ
WAS DRIVING ON HIGHWAY. MY KNEE TOUCHED THE KEY RING. VEHICLES ENGINE SHUT OFF. BRAKES LOST POWER. HAD A VERY DIFFICULT TIME STEERING AND GETTING VEHICLE STOPPED ON HIGHWAY. HAD TO GET IT IN PARK TO RESTART CAR. *TR
I RENTED A TOWN AND COUNTRY FROM ENTERPRISE. DROVE 2,000 MILES FROM PA TO FL. ON THE WAY BACK WHILE DRIVING ON THE HIGHWAY THE IGNITION GOT DISCONNECTED BRIEFLY AND CAME BACK AFTER 1-2 SECONDS. AT THAT TIME I DIDN'T REALIZE HOW DANGEROUS IT COULD BE (WE HAD NO ACCIDENT NOR INJURY AT ALL) BUT NOW I SEE THAT THIS COULD BE LINKED TO THE GM IGNITION RECALL (DOES THIS VEHICLE HAVE THE SAME IGNITION SUPPLIER AS GM?). PLEASE INVESTIGATE THE CASE AS THIS MAY INDICATE THAT THE IGNITION RECALL SHOULD ALSO INCLUDE SOME CHRYSLER VEHICLES AS WELL. *TR
WHILE GETTING ON THE HIGHWAY THE GAS PEDAL WAS PRESSED TO FULL AND EXHAUST SMELL OR A GAS SMELL WAS WITNESSED IN THE BACK SEAT. AFTER SEVERAL DELIBERATE TIMES OF PRESSING THE GAS TO FULL EVERY TIME THE SAME SMELL WAS WITNESSED IN THE BACK SEATS OF THE VEHICLE. VEHICLE IS SIX MONTHS OLD AND IS GOING TO BE GOING TO THE DEALER ASAP. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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