Chrysler Group LLC: Electrical System
Chrysler Group LLC reported this defect to federal regulators on May 7, 2014 and put the number of vehicles at risk at 644,757. The repair is free for as long as the recall stands.
The defect
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
The risk
An overheated switch may result in a vehicle fire.
The remedy
Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
10 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Chrysler Town And Country | 636 | 4 | 16 | 20 |
| 2014 Dodge Grand Caravan | 359 | 5 | 13 | 11 |
| 2013 Chrysler Town And Country | 681 | 4 | 9 | 15 |
| 2013 Dodge Grand Caravan | 472 | 4 | 4 | 13 |
| 2012 Chrysler Town And Country | 634 | 5 | 16 | 7 |
| 2012 Dodge Grand Caravan | 584 | 6 | 14 | 7 |
| 2011 Chrysler Town And Country | 773 | 3 | 12 | 10 |
| 2011 Dodge Grand Caravan | 530 | 4 | 17 | 9 |
| 2010 Chrysler Town And Country | 1,556 | 5 | 25 | 35 |
| 2010 Dodge Grand Caravan | 870 | 6 | 13 | 20 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V234000.
Full record for the 2014 Chrysler Town And Country → · Recalls carrying a do-not-drive advisory → · Where this data comes from →