Page 2 of 32 · complaints 51–100 of 1,556

2010 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Electrical System
Filed Jun 4, 2022AZ

The lock on the driver side rear door, sliding door, keeps making a loud buzzing noise every time it locks and unlocks. I believe it might be the lock actuator. The door locks and unlocks fine but the buzzing noise is extremely loud. There are no warning lights and it has not been looked at by a mechanic.

Electrical System
Filed May 27, 2022KY

For the past several years we have tried to get power to examine the conditio. To no avail. Several times a week when we are driving the car will shut off and we lose power steering, the van turns off and we have to switch it into park to continue. Some day it happens several times. It seems like it is an occurance happening in other cars. ( see NHTSA CAMPAIGN ID: 14V373000. & 11V139000 ). I am worried bc it has almost led to several wrecks:.. it effects electrical. The ignition. Power steering and more. Also the air conditioner/ coolest has stopped working. We have to have tried multiple solutions with no avail… please help! And let me know if I can help With anything!

Electrical System
Filed May 20, 2022IL

My vehicle is stalling and dying randomly down while I am driving

Air Bags
Filed Apr 11, 2022FL

There was no recall. It was an extended warranty sent to owners. We are the 2nd owner. Never recieved it. It is active head restraint x91. We spoke to chrysler they say the expiration was 11/11/2021. This is a hazard. The airbag is in the headrest. With it broken if the car us in an accident the headrest will impale the passenger. Chrysler knows this is a problem but will not extend the warranty for this issue. My vehicle is a 2010 chrysler town and country. The mileage is only 27,000. This should be covered.

Air Bags
Filed Mar 31, 2022CA

My clock spring went out which causes the air bag light to stay on and now my air bags do not work. It had been confirmed by the dealership. And it happened 3/2022

Unknown or Other
Filed Mar 7, 2022LA

Faulty TIPM!

Unknown or Other
Filed Mar 3, 2022WI

I was driving from my grandmother's house to burger King and back. One way is about 6 blocks. It stalled on my twice on the way there and the only reason I noticed was either trying to press the gas and it didn't go any faster or trying to turn and the power steering didn't work. On the way back to my grandparents it stalled 4 times. Literally while I was driving every single time! Not at stop signs. And then the traction light would come on. I just bought this van for $4000 in minnesota and did a tune up that costed me $500. Literally only had this van one week as of today. Had no problems other than a misfire from cylinder 1 on the way home with it. It just needed a new coil. Please help me! This was suppose to be a vehicle for my 18 month old and I and now it's not even safe for him to be in. I live in wisconsin.

Engine
Filed Mar 2, 2022IL

While driving the whole car stopped working, everything just died. Power steering, gas, power brakes, everything. I was able to, thankfully, get to the side of the HIGHWAY, and put the car into park. I gave the car a few minutes, then it started back up again. This is not the first time this has happened, just the first time on a highway. I've taken my van to a dealership before and they can't "reproduce" the problem so they don't fix anything. Meanwhile, my life and the life of my family are in danger because I don't know if my van is going to shut down while I'm driving. There was no warning it was going to happen, the steering just goes out and you have no power.

Engine and Engine Cooling
Filed Feb 4, 202282,000 milesFL

The contact owns a 2010 Chrysler Town and Country. The contact stated that the vehicle failed to start up after multiple attempts. There were several unknown warning lights illuminated on the instrument panel. The contact had the vehicle towed to several dealers and independent mechanics where they informed him that the WIN (Wireless Ignition Node) module was defective and needed to be replaced. The dealer informed the contact that the WIN module had previously been replaced under an unknown recall; however, the failure persisted. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 82,000.

Air Bags
Filed Dec 22, 2021ID

The contact owns a 2010 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that the issue was eventually fixed.

Electrical System
Filed Dec 15, 202185,000 milesCT

The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at 25 MPH, the vehicle inadvertently lost electrical power and stalled. The anti-traction warning light illuminated. The contact veered to the side of the road. The contact stated that he turned off and restarted the vehicle and was able to continue to drive. The contact stated that the failure had been reoccurring while driving. The manufacturer was notified of the failure but provided no assistance. The vehicle was not diagnosed or repaired. The approximate failure mileage was 85,000.

Exterior Lighting › Headlights
Filed Dec 13, 2021150,000 milesPA

The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the headlights intermittently failed to operate as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

Electrical System
Filed Dec 11, 2021PA

Going about 30 mph with NO WARNING, The traction control light came on it beeped and the car stalled the power steering died as did the brakes. I tried to stop the car and the ABS kicked in but not fully. I was able to yank the steering wheel enough to round a corner avoid another vehicle and get to a safe place to stop. I restarted the car and it was as if nothing occurred. I believe there is a serious flaw in the computer system and an upgrade is needed!!! I used and OBD II reader and there were no codes that came up. The car only has 89,000 miles on it. This is a serious safety concern. If I had stalled on a highway on a curve, with no real way to stop it or steer it in time with out serious struggle, the outcome could have endangered not only myself and those in my car but other motorists!! Looking online I’m terrified to even drive this vehicle… apparently this is happening a lot with this model. (HOW!!!???) Someone really needs to look at this problem!

Exterior Lighting
Filed Nov 22, 2021IL

Several weeks ago while driving at night the headlights suddenly went out creating a very dangerous situation. When I tried to turn the lights back on they blinked a couple of times and then remained off. Over the next several days the lights would come on sometimes and other times they would not. I changed the light switch but that did not help. I sent the TIPM in to a repair center but they have been unable to identify a problem with it.09

Exterior Lighting
Filed Nov 17, 2021IL

The headlights will go off and stay off unexpectedly while driving at night in the dark. Lights will not go back on for days. Then they will work for a random amount of time, then stop working again while driving in the dark again. You may examine this vehicle if you would like. I think that driving in the dark and the lights unexpectedly going off definitely puts my life and the lives of my family and other drivers at great risk. This problem has been confirmed at my local Firestone auto repair center. Neither the police or the manufacturer have inspected the vehicle yet. The tail lights, the dash lights, everything else works just fine. Neither the headlights or the brights will work. This has been going on for a few months. Why so long? The lights will work for weeks at a time, then unexpectedly shut off and stop working for days. Right now they are not working. I see from doing research on the internet that this seems to be a common problem with these vehicles, and I think that NTSB need to do something about it, like issuing a recall. This is a flawed design!

Electrical System
Filed Nov 10, 2021135,000 milesFL

The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at 30-40 MPH and making a turn, the accelerator pedal was depressed, and the vehicle inadvertently lost electrical power. There was no warning light illuminated. The contact stated that he shifted the gear shifter from neutral back to drive and was able to restart the vehicle to continue driving. The vehicle was taken to the dealer who diagnosed that an unknown computer module needed to be replaced. The contact stated that the computer module was replaced; however, the failure recurred while driving and the vehicle was taken back to the dealer. The dealer diagnosed that no issues were found. The contact stated that the vehicle was taken to a second dealer, Jim Browne Chrysler Jeep Dodge Ram of Dade City (12020 US-301, Dade City, FL 33525) who diagnosed that the ignition key had failed and needed to be replaced. The contact stated that the ignition key was replaced; however, the failure persisted. The contact stated that whenever the failure recurred, he would put the vehicle in neutral, then drive and attempt to restart the vehicle but the vehicle would only restart after he waited 10-15 minutes. The contact stated that the failure had been reoccurring. The manufacturer was notified of the failure and a case was opened; however, the manufacturer closed the case after a while. The contact referenced NHTSA Campaign Numbers: 11V139000 (Electrical System) and 14V373000 (Electrical System, Air

Power Train
Filed Nov 10, 2021100,000 milesMO

The contact owns a 2010 Chrysler Town & Country. The contact stated while driving at 20 MPH, the vehicle loss motive power and stalled without warning. The contact restarted the vehicle and drove to the residence. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacture was made aware of the failure. The failure mileage was approximately 100,000.

Unknown or Other
Filed Oct 30, 2021OH

Keys (pod) get stuck in ignition cannot remove them and cannot shift out of park to remove them, the shifting piece won't move out of park but the car start but can't shift gears or remove the key pod.

Service Brakes
Filed Oct 22, 2021MN

Van will suddenly shut engine down resulting in loss of brakes, power steering and all other systems. Van must need to be restarted by turning key off and back to run position. Seems to happen at lower speeds and is an intermittent issue that can’t be duplicated on command. Is becoming more frequent. (3 times in 2 days most recently) Will stall in the middle of the road and unable to safely move over. Tractions control light will turn on.

Exterior Lighting
Filed Sep 9, 2021NC

Headlight switch was turned on and headlights came on then went off. Turned light switch off and then on again and the lights came on and then went out again. This happened about dark time and I was 30 minutes from home. Cannot trust vehicle to drive at night as this has happened several times as I test the switch at home. Contacted dealership and all they could tell me is there is not a recall on this issue. No warning lamps came on. Can only drive during daytime as I cannot trust lights.

Engine
Filed Aug 16, 2021TN

Engine stops while driving. Has happened multiple times and is extremely dangerous. Have been told it is a bad TIPM which was recalled on other models, but not mine????

Unknown or Other
Filed Aug 5, 2021MN

Steering Wheel Emblem and retainer. This emblem and retainer can become a flying object in the vehicle if the steering wheel air bag is deployed in a accident and cause injury to individuals within the vehicle. Dealership stated they don’t have the parts to fix this recall. No this recall is still open per Chrysler and has been open for awhile. I called a dealership and was advised they would just put tape over the emblem. Tape will not hold the emblem and retainer in place once the air bag deploys. “Tape” is not a good repair tactic.

Electrical System
Filed Aug 3, 2021243,000 milesIL

The contact owns a 2010 Chrysler Town and Country. The contact stated while driving 70 mph, the steering wheel was difficult to turn and brakes would not function. The contact stated that the vehicle was shifted into neutral and restarted and the vehicle to regained functionality. The contact stated that the traction control warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA campaign number: 11V139000 (Electrical System) however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 243,000.

Electrical System
Filed Jul 27, 2021AZ

When starting the ignition there were times the vehicle would not start or would suddenly stop when driving. Before purchasing this van the starter the fuel pump were replace almost three years (owner) later the starter was replaced and continued to have the same issue. Our Dodge Chrysler mechanic now say a external fuel pump relay must be place and have wiring. The risk is the safety of the driver and passengers when driving and suddenly the car stopping cause a accident and injuries. The vehicle was inspected by the Dodge and Chrysler dealership where an external fuel pump relay and new wiring to prevent this incidents from happening again. No warning messages until the symptoms of failing to turn on the vehicle or sudden stops in the road.

Carry Handle, Shell, Base
Filed Jul 25, 2021TN

Installed the car seat in my car as I’m expecting my little one in 7 weeks or less, and realized after buckling in and anchoring down properly, the car seat itself is wobbly and insecure in the base. It clicks in at the bottom of the base, but at the top there’s nothing it clicks into and you can lift the top part of the bottom of the car seat out of the base.

Electrical System
Filed Jul 21, 2021132,803 milesNV

The contact owns a 2010 Chrysler Town and Country. The contact stated that the vehicle would lose motive power randomly. The contact stated that several unknown warning lights were illuminated. The vehicle was diagnosed and repaired; however, the failure persisted. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V373000 (Electrical System, Air Bags) however, the Vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 132,803.

Electrical System
Filed Jun 21, 2021CA

MY WIFE WAS DRIVING, THE VEHICLE STALLED WITHOUT WARNING. SHE WAS APPROACHIGN A STOP SIGN INTERSECTION WHEN THIS OCCURRED. ALL 3 OF MY KIDS IN THE CAR. THE ELECTRONIC STABILITY CONTROL LIGHTS CAME ON, POWER STEERING AND BRAKES WERE AFFECTED. VEHICLE WAS TURNED OFF AND RESTARTED. VERY DANGEROUS. THERE ARE MULTIPLE TRAIN CROSSINGS IN MY AREA AND MY WIFE AND I DRIVE THESE ROUTES FREQUENTLY. THIS SEEMS TO BE A COMMON CONCERN BASED ON THE COMPLAINTS AND NEEDS TO BE RESOLVED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. I URGE ANYONE WHO EXPERIENCES THIS TO REPORT IT TO THE NHTSA. I URGE THE NHTSA TO OPEN AN INVESTIGATION AND INITIATE A RECALL ON THIS MATTER WHICH COULD POTENTIALLY AFFECT THOUSANDS OF DRIVERS (VEHICLE OWNERS) AS WELL AS THE PUBLIC AT LARGE.

Electrical System
Filed Jun 17, 2021TX

The contact's father owns a 2010 Chrysler Town and Country. The contact's father had the vehicle serviced under NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) at a dealer. After the contact's father passed, the contact took possession of the vehicle. The contact stated that as she attempted to unlock the vehicle with her key fob, the vehicle failed to unlock. The contact was able to enter the vehicle with the key however, the vehicle failed to start. Due to the failure, the contact towed the vehicle to a dealer. After a few days in their possession, the contact was given an estimate for the replacement of a new battery. The next day, she was contacted again and was informed that the ignition switch also needed to be replaced. The dealer linked the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) however, the recall vehicle had been previously repaired. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Steering
Filed May 20, 2021TN

I was driving about 30 mph when I couldn’t accelerate or brake. The power steering also went out. I saw the traction light on. As I tried to move to the shoulder, I almost got hit. I turned the van off and then restarted it. When it started back up, no lights were on. This has done this to me every time I’ve driven it in the past 2 weeks. It is a big safety issue. I’m scared to drive it. I just recently had the fuel injector and spark plugs replaced. This did not fix the issue.

Electrical System
Filed Apr 30, 2021132,798 milesSC

VEHICLES IS SHUTTING DOWN WHILE DRIVING. NO CODES SHOWN. MECHANIC CAN FIND REASON. IT'S BEEN HAPPENING FOR A MONTH. STEERING WHEEL LOCKED WHEN OF. I'M ABLE TO RESTART IT RIGHT AWAY AFTER PUTTING IT ON NEUTRAL.

Electrical System
Filed Apr 22, 2021RI

THE CAR RANDOMLY SHUTS OFF WHEN DRIVING. WE HAVE TO PUT IT IN NEUTRAL & RESTART QUICKLY TO AVOID AN ACCIDENT. IT CAN BE CITY OR HIGHWAY. ALSO, WHEN CAR IS OFF WINDOWS RANDOMLY OPEN ON THEIR OWN. MOONROOF HAS LEAKED SINCE WE PURCHASED & REAR WINDOW FLUID WON'T WORK

Electrical System
Filed Apr 19, 2021157,515 milesOH

KEY FALLS OUT OF IGNITION WHILE DRIVING

Electrical System
Filed Apr 12, 2021232,000 milesMN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WIRING HARNESS WAS CAUSING SEVERAL ELECTRICAL ISSUES WITHIN THE VEHICLE. THE CONTACT STATED THAT THE WINDSHIELD WOULD ACTUATE INDEPENDENTLY. ADDITIONALLY, THE INSTRUMENT PANEL WAS PROVIDING ERRONEOUS INFORMATION. THE AIR BAGS AND ABS WARNING LIGHTS ALONG WITH SEVERAL OTHER UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT ALSO STATED THAT THE WINDOWS OCCASIONALLY FAILED TO OPERATE AS DESIGNED WHILE DRIVING. THE DOOR SENSORS ALSO WOULD ACTUATE ON AND OFF SEVERAL TIMES WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 232,000.*DT

Air Bags
Filed Apr 12, 2021230,000 milesMN

VIN# [XXX] ~ A 2010 CHRYSLER (T&C 230K MILES) AFTER TURNING VEHICLE ON OR WHILE DRIVING, THESE THINGS OFTEN HAPPEN: 1) FRONT WINDSHIELD WIPERS COME ON BY THEMSELVES.... 2) WINDOWS CANNOT BE ROLLED DOWN AT ANY TIME WHILE DRIVING OR PARKED 3) DASH LIGHTS COME ON (ESP, AIR BAG OFF, RPM, MPH, FUEL, ETC 4) ONE CANNOT OPEN THE CAR DOORS TO LET PEOPLE IN UNLESS THE VEHICLE IS OFF (ONLY THENNNN YOU CAN PUSH THE KEY FAB UNLOCK BUTTON AND LET PEOPLE IN....SO SAD).... PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Unknown or Other
Filed Mar 22, 2021NC

VEHICLE IS CUTTING OFF WHILE DRIVING. THIS HAS BEEN HAPPENING OVER THE PAST FEW MONTHS.

Electrical System
Filed Mar 16, 2021110,000 milesCA

AS I DRIVE DOWN THE STREET AND HIT A BUMP OR UNEVEN SURFACE THE VAN SHUTS OFF AND I LOSE ALL STEERING POWER AND ELECTRICAL POWER. THIS IS VERY FRIGHTENING BECAUSE IT COULD HAPPEN IN THE MIDDLE OF A STREET OR FREEWAY GOING 60+ MILES PER HOUR.

Service Brakes
Filed Mar 4, 202183,780 milesIL

WHEN DRIVING, THE VEHICLE WOULD SHUT OFF , STEERING WHEEL BECAME STIFF AND BRAKES WOULD NOT WORK, AS IF IT LOST ALL POWER. THERE WOULD BE ABS AND 'SLIPPERY' SYMBOL ON THE DASH BOARD. IT WOULD HAPPEN DURING TURNING TOO AND SINCE THE STEERING WHEEL WAS STIFF, I WAS NOT ABLE TO TURN IT BACK STRAIGHT AND HAD TO STOP IN THE MIDDLE OF THE ROAD. THIS VEHICLE STALLING HAPPENED A FEW TIMES AND KEPT GETTING MORE FREQUENT. I TOOK IT TO DEALER FEW TIMES. THEY FOUND CODE C121C STORED IN ABS MODULE ONCE, BUT COULD NOT IDENTIFY THE PROBLEM. I READ UP ONLINE THAT OTHER PEOPLE ARE HAVING THE SAME PROBLEM AND ARE REPLACING THE EGR VALVE. I ASKED DEALER TO REPLACE THAT EVEN THOUGH THEY DID NOT THINK THAT WAS THE PROBLEM. EVER SINCE THEY REPLACE THE EGR VALVE, IT HAS BEEN RUNNING OKAY. ITS SURPRISING THAT CHRYSLER DEALER DID NOT KNOW OF THIS KNOW ISSUE. BUT IT IS DEFINITELY NOT SAFE SINCE THE VEHICLE STALLS ANYTIME WITHOUT NOTICE AND YOU CANNOT EVEN CONTROL THE STEERING WHEEL OR BRAKES.

Power Train
Filed Feb 16, 2021IN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD RESUME NORMAL DRIVING UPON RESTART OF THE ENGINE. THE CONTACT HAD TAKEN THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS WHO WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT HAD ALSO TAKEN THE VEHICLE TO YORK CHRYSLER DODGE JEEP RAM FIAT (1765 S, US-231, CRAWFORDSVILLE, IN 47933) WHERE THE MECHANIC WAS ALSO UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Jan 30, 2021140,000 milesKY

OVER THE LAST YEAR OUR VAN HAS RANDOMLY STALLED OUT WHILE DRIVING BUT LUCKY IT HAPPENED ON SIDE ROADS WHERE WE COULD PULL OVER AND THEN RESTART IT. WE TOOK IT TO A LOCAL SHOP AND THEY COULD NOT DUPLICATE THE PROBLEM BUT TOLD US THERE WAS A RECALL BUT OUR PARTICULAR VIN WAS NOT PART OF IT. THEN ITT DIDN'T HAPPEN AGAIN FOR SEVERAL MONTHS BUT IT WAS ALSO COVID TIME SO WE WERE NOT TRAVELING NEAR AS MUCH. THEN THIS WEEK IT HAPPENED TO ME AND I WAS ABLE TO PULL OVER, TURN THE CAR OFF AND RESTART IT, REGAINING ALL FUNCTIONS. THEN YESTERDAY I WAS DRIVING WITH MY 4 CHILDREN DURING RUSH HOUR TRAFFIC GOING 40 MPH ON A VERY BUSY 4 LANE ROAD WHEN MY TRACTION CONTROL LIGHT CAME ON (LIKE IT DOES EVERYTIME THIS HAPPENS) AND I LOST POWER TO THE ENGINE, POWER BREAKS, AND POWER STEERING. I HAD NO WAY TO MOVE MY CAR OFF THE ROAD TO A SAFE SPOT AND HERE I WAS STUCK IN THE MIDDLE OF A VERY BUSY ROAD SCARED TO DEATH. THIS TIME MY CAR WOULD NOT TURN BACK ON LIKE IT HAD IN THE PAST. THAT WAS THE SCARIEST DAY OF MY ENTIRE LIFE AS I WATCHED CARS SWERVE TO AVOIDING HITTING US WITH MY PRECIOUS CARGO INSIDE. THANK GOD A POLICE OFFER GOT TO US BEFORE THE WORST COULD HAPPEN. CHRYSLER IS LUCKY BECAUSE IF SOMETHING WOULD HAVE HAPPENED THEY WOULD HAVE HAD THE LARGEST LAWSUIT ON THEIR HANDS SINCE THEY DENIED MY RECALL REQUEST. NOW MY CAR IS SITTING AT THE SHOP WAITING FOR THEM TO OPEN BACK UP IN 2 DAYS. I AM STILL SHAKING AND HAVING NIGHTMARES OF WHAT COULD HAVE HAPPENED TO MY LIFE YESTERDAY. CHRYSLER NEEDS TO

Air Bags
Filed Jan 24, 2021AL

I HAVE RECEIVED TWO LETTERS FROM FCA US LLC. THE FIRST INDICATED THAT A PROBLEM WITH THE AIRBAG'S THE LOGO, WHEN DEPLOYED, COULD CAUSE INJURY. THE SECOND, JUST RECEIVED, STATES; 'WE ARE EXTENDING THE ACTIVE RESTRAINT WARRANTY PERIOD BECAUSE SOME VEHICLES MAY EXPERIENCE INADVERTENT DEPLOYMENT(EMPHASIS MINE) OF ONE OR BOTH OF THE FRONT SEAT ACTIVE HEAD RESTRAINT(S). THIS, IN MY OPINION, MEANS THAT I AM DRIVING A VEHICLE THAT HAS TWO BOMBS ON BOARD THAT COULD DETONATE AT ANYTIME. THIS IS HUGE SAFTEY ISSUE FOR MY FAMILY, ESPECIALLY IF THE VEHICLE IS TRANSIT IN A HIGH SPEED DRIVING ENVIRONMENT. FCA NEEDS TO BE REQUIRED TO DISABLE THIS 'SAFETY SYSTEM' SO THAT THE VEHICLE CAN BE SAFELY USED WHILE PARTS ARE ORDERED TO REPLACE THIS DANGEROUS CONDITION. THE POTENTIAL FOR THE LOST OF LIFE BY AN INADVERTENT DEPLOYMENT COULD RESULT IN A SERIOUS LOSS OF LIFE IN A HIGH SPEED, CONGESTED ENVIRONMENT. WHO WOULD BE HELD LIABLE FOR SUCH A SCENARIO? FCA, OR THE PEOPLE WHO CONTINUED TO DRIVE THEIR VEHICLES AFTER HAVING BEEN NOTIFIED OF THIS POTENTIALLY DANGEROUS CONDITION? THE NHTSA NEEDS TO PROTECT THOSE OF US WHO HAVE LIMITED MEANS OF TRANSPORTATION AND WHO WILL BE FORCED TO USE OUR VEHICLES, KNOWING THAT WE ARE AT RISK AS WELL AS THOSE AROUND US. PLEASE ADDRESS THIS DANGEROUS SITUATION. I RECOMMEND THAT FCA BE REQUIRED TO DISABLE THIS 'SAFETY'FEATURE, ORDER THE PARTS TO FIX IT ASAP INSTEAD OF KICKING THE SAFETY CAN DOWN THE ROAD FOR THE OWNERS TO DEAL WITH LATER AND AT THEIR EXPENSE. A CAREFUL

Latches/Locks/Linkages › Doors › Latch
Filed Jan 15, 2021118,000 milesMN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR FAILED TO REMAIN SECURED. AFTER LOCKING THE VEHICLE, THE PASSENGER'S SIDE SLIDING DOOR WOULD OPEN INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LUTHER BROOKDALE CHRYSLER LOCATED AT 8188 BROOKLYN BLVD, BROOKLYN PARK, MN 55445, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 118,000.

Electrical System
Filed Jan 14, 2021130,000 milesSC

ABOUT 4-5 YEARS AGO I HAD THE R)# RECALL PERFORMED ON MY VEHICLE FOR THE WIN MODULE CAUSING THE VEHICLE TO SHUT OFF RANDOMLY. NOW IN THE LAST YEAR IT HAS INTERMITTENTLY HAPPENED AROUND 10 TIMES THE VEHICLE WILL SHUT OFF AND LOSE POWER WHILE DRIVING. I CALLED BOB RICHARDS CHRYSLER IN GRANITEVILLE SC TO REDO THE RECALL, BECAUSE I WAS A SERVICE WRITER AND MANAGER FOR 9 YEARS AT BRICKNER'S PARK CITY CHRYSLER IN CENTRAL WISCONSIN. AND WE USED TO REDO THEM ALL THE TIME BUT THEY WOULD NOT SO I THOUGHT I WOULD NOTIFY BECAUSE THIS CAN BE VERY DANGEROUS.

Electrical System
Filed Jan 14, 20213 milesIL

WHEN I WAS DRIVING MY CHRYSLER TOWN AND COUNTRY GOING 15 TO 35 MPH DOWN THE SIDE STREETS THE VEHICLE WOULD JUST SHUT OFF WITH NO WARNING. THE CHECK ENGINE LIGHTER DIDN'T COME ON AND THE KEY DIDN'T MOVE IN THE IGNITION. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THE FIXED THE PROBLEM AFTER I PAID $526.23. I WAS LOOKING THRU THE RECALLS FOR THIS SPECIFIC VEHICLE AND SURE ENOUGH THAT EXACT PROBLEM HAPPENED TO ENOUGH VEHICLES THEY DID A MASSIVE RECALL BUT MY VEHICLE WAS MADE 2 MONTHS BEFORE THE YEAR THEY RECALLED THE VEHICLES SO THEY WON'T REIMBURSE ME. IT DOESN'T MAKE SENSE IF THE SAME THING HAPPENED TO ALL THOSE OTHER YEAR MAKE AND MODELS AND MY VAN JUST SO HAPPENED TO HAVE THAT SAME PROBLEM AND WAS MANUFACTURED 2 MONTHES BEFORE THE RECALL YEAR! THE RECALL NUMBERS IS L25.

Engine
Filed Jan 11, 2021165,548 milesIN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTATED FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,548.

Electrical SystemFire
Filed Jan 9, 2021147,000 milesIL

CAR WAS SITTING IN THE GARAGE. THE DASH BOARD SPONTANEOUSLY CAUGHT ON FIRE. IT BURNT STRAIGHT THROUGH THE DRIVER SIDE WINDOW.

Engine
Filed Dec 7, 202085,600 milesMO

MY VEHICLE SHUTSDOWN INTERMITTENTLY RIGHT AFTER STARTING IT EITHER REMOTELY OR VIA THE KEY. THIS TENDS TO HAPPEN AFTER THE VEHICLE SITS FOR A BIT. THE TRACTION CONTROL LIGHT COMES ON AND THE CAR SHUTS DOWN - NO POWER STEERING ETC. I JUST BOUGHT THIS VEHICLE AND HAVE NOT REPLACED ANYTHING YET. A GOOGLE SEARCH INDICATES THIS IS A COMMON ISSUE. ANY HELP OR DIRECTION TO RESOLVE THE ISSUE WOULD HELP.

Electrical System
Filed Dec 7, 2020CT

WHEN TRYING TO PUT CAR IN MANUAL MODE THE SHIFTER DOESN'T CHANGE GEARS. THIS CAUSES AN ISSUE WHEN TRYING TO SHIFT TO LOWER GEARS IN BAD WEATHER. I HAVE READ MANY FORUMS ON THIS ISSUE AND IT SEEMS AS THO IT IS COMPLETELY A DESIGN FLAW. THERE IS A PLASTIC PIECE THAT RUBS ON THE WIRES AND SHORTS THEM OUT EVENTUALLY CAUSING YOU NOT TO SWITCH GEARS MANUALLY, WHICH CAN CAUSE AN ACCIDENT IN BAD WEATHER

Electrical System
Filed Nov 27, 202055,000 milesFL

FOR THE LAST 2-1-2 TO 3 YEARS I HAVE BEEN HAVING PROBLEMS WHERE ALL OF MY INDICATOR LIGHTS ON THE DASH - THEY WILL START FLASHING ON AND OFF, AUDIO ALARM (DINGING) GOES OFF, SPEEDOMETER, RPM/TEMP GAGES REPEATEDLY GOES BACK AND FORTH FROM MAX TO MIN AND WINDSHIELD WIPERS WILL COME ON. AT TIMES TURING OFF THE IGNITION WILL RESOLVE THE PROBLEM AND AT OTHERS THEY JUST STOP BY THEMSELVES. I HAVE ALSO FOUND THAT I CAN TEMPORARY ALLEVIATE THESE PROBLEMS FOR A FEW WEEKS TO A COUPLE OF MONTHS BY REMOVING THE NEGATIVE TERMINAL OFF OF THE BATTERY AND PULLING THE 60 AMP MAIN FUSE FOR 30 - 60MINUTES. GOOGLE SITES STATES THIS PROBLEM IS DUE TO A BUS/GROUNDING PROBLEM. I FINALLY TOOK THE VEHICLE INTO A CHRYSLER SHOP AND WAS ADVISED THAT THE PROBLEM WAS DUE TO A SHORTED CABLE THAT CONNECTED TO CENTER MONITOR OF MY VES SYSTEM, WHICH WAS ALSO BAD. THE LAST TIME I USED THE VES SYSTEM WAS TWO MONTHS AGO SO THIS DOES NOT LOGICALLY EXPLAIN WHY I HAVE BEEN EXPERIENCING THE PROBLEM FOR ALMOST 3 YEARS. ALSO THIS SAME CABLE SHORTED OUT CAUSING THE MONITOR TO GO BAD AND WAS REPLACED APPROXIMATELY 7 YEARS AGO BY THE SAME DEALER WHO NOW HAS THE VEHICLE AND THE INDICATION AT THAT TIME WAS THAT MY VES SYSTEM WAS INOPERABLE. AS THIS PROBLEM HAS OCCURRED INTERMITTENTLY WHILE DRIVING IT PRESENTS A SAFETY PROBLEM. I CALLED CHRYSLER'S CUSTOMER COMPLAINT DEPARTMENT AND WAS ADVISED THAT THE ONLY ACTION THAT THEY COULD TAKE WAS TO CALL THE DEALER, ADVISE THEM THAT A COMPLAINT HAD BEEN LODGED AND WRITE UP THE COMPL

Unknown or Other
Filed Nov 24, 202066,391 milesAZ

THE VEHICLE WHILE MOVING WOULD SHUT DOWN SUDDENLY WITHOUT WARNING WHICH MAKE IT DANGEROUS TO OPERATE. IT WOULD HAPPEN ON THE HIGHWAY , CITY STREET.

Service Brakes
Filed Nov 19, 202084,300 milesNY

VEHICLE COMPLETELY SHUTS OFF WHILE DRIVING AT HIGHWAY SPEED. VEHICLE HAS TURNED OFF (LIGHTS, STEERING, BRAKING, ELECTRICAL) AT 45MPH WHILE MERGING ONTO A HIGHWAY, VEHICLE ALMOST HIT MEDIAN BEFORE VEHICLE WAS PUT INTO NEUTRAL AND RESTARTED. VEHICLE ALSO SHUTOFF AT 65 MPH WHILE DRIVING ON HIGHWAY.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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