Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
VEHICLE WAS IN MOTION ON CITY STREET AT SPEED OF 25-30MPH IN A STRAIGHT FORWARD DIRECTION. TIRE/TRACTION SYMBOL FLASHED ON, THEN VEHICLE LOST ALL POWER. THERE WAS NO LIGHTING, ACCELERATING, BRAKING, OR STEERING CONTROL. VEHICLE SLOWED TO STOP. REMOVED KEY FROM IGNITION...RE-INSERTED KEY AND RE-STARTED IGNITION. VEHICLE THEN DROVE NORMALLY.
VEHICLE WAS IN MOTION ON SUBURBAN STREET AT SPEED OF 40-45MPH IN A STRAIGHT FORWARD DIRECTION. TIRE/TRACTION SYMBOL FLASHED ON, THEN VEHICLE LOST ALL POWER. THERE WAS NO LIGHTING, ACCELERATING, BRAKING, OR STEERING CONTROL. VEHICLE SLOWED TO STOP. REMOVED KEY FROM IGNITION...RE-INSERTED KEY AND RE-STARTED IGNITION. VEHICLE THEN DROVE NORMALLY.
VEHICLE WAS IN MOTION ON SUBURBAN STREET AT SPEED OF 40-45MPH IN A STRAIGHT FORWARD DIRECTION. TIRE/TRACTION SYMBOL FLASHED ON, THEN VEHICLE MOMENTARILY LOST POWER. ALL LIGHTS FLASHED OFF, THEN CAME BACK ON. ACCELERATION CUT OUT, THEN RESUMED (FOOT WAS STILL ON PEDAL). STEERING TEMPORARILY LOCKED UP, THEN THE STEERING WHEEL RELEASED SO I COULD STEER AGAIN.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS POWERED OFF AND RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,137.
I BOUGHT THIS 2010 CHRYLER TOWN AND COUNTRY IN OCTOBER 01 2019, FIVE DAYS LATER I CALL THE DEALER AND EXPLAIN THE PROBLEM I WAS HAVING AND TOLD THEM THE ENGINE WOULD SUDDEN SHUT OFF WHILE DRIVING THAT SAID VEHICLE WAS UNSAFE TO DRIVE COULD I HAVE THE VEHICLE TOW BACK TO THE DEALERSHIP OR HAVE SOMEONE LOOK AT IT WHERE I LIVE AND THEY SAID THAT I HAVE TO DRIVE BACK TO THE DEALERSHIP .AS I AS DRIVING I ALMOST GOT HIT THREE TIMES DRIVING 100 MILES BACK TO THE DEALERSHIP DRIVE I GOT FROM THE CONSUMER STATE THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. *JS
ENGINE TURNS OFF AND THERE IS NO POWER STEERING AND ONLY THE ABS ONLY WORK. I WAS IN MOTION AND THE ENGINE JUST TURNED OFF WHILE I WAS DRIVING.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE AS NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT NO CODE WAS FOUND. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS A RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A CHRYSLER DEALER. THE CONTACT CALLED HERB CHAMBERS CHRYSLER DODGE JEEP RAM FIAT OF MILLBURY DEALER, (2 LATTI FARM RD RTE, 20, MILLBURY, MA 01527, (508) 757-7444) AND WAS INFORMED THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO POAGE CHRYSLER DODGE JEEP RAM FIAT (900 CLINIC RD, HANNIBAL, MO 63401, (573)221-7313) ON SEVERAL OCCASIONS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OXYGEN SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE GEAR SHIFT LEVER WAS PLACED IN THE PARK POSITION. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 106,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE ENGINE SEIZED WITHOUT WARNING. WHEN THE CONTACT PULLED OVER, TURNED OFF, AND RESTARTED THE ENGINE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO MULLEN MOTORS INC (55980 MAIN ROAD, SOUTHOLD, NEW YORK 11971, (631) 765-3564) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
THE PROBLEM IS GETTING WORSE. IT QUIT ON THE ROAD 4 TIMES. ALWAYS IN THE 20-30 MPH RANGE. THE STABILIZER LIGHT GOES ON, THEN POWER STEERING FAILS, BREAKS DO NOT RESPOND. HAVE TO PULL OUT KEY AND RESTART. IT HAS BEEN GETTING WORSE OVER THE LAST 6 MONTHS. MECHANICS HAVE NO IDEA AND SAY DIAGNOSTIC CHECK OUT FINE. WHAT DO YOU DO! I TRY 4 KIDS AROUND IN THIS THING!
SHUTS DOWN RANDOMLY WHILE DRIVING AND LOSES POWER STEERING, DIFFICULT TO STOP. OCCURS IN ANY CONDITION OR SPEED. SOMETIMES TRACTION CONTROL WARNING LIGHT COMES ON RIGHT BEFOREHAND. INABILITY TO CONTROL VEHICLE AFTER ENGINE SHUTDOWN.
CHRYSLER TOWN AND COUNTRY STALLS AND SHUTS DOWN WHILE DRIVING AT ANY POINT THAT CAN DO IT AND ALL THE POWER STEERING AND HEADLIGHTS AND ENGINE SHUT OFF IT DOES IT IN TOWN AND ON HIGHWAYS
DANGER! WHILE IN MOTION, THREE OR 4 TIMES SINCE BUYING TOWN & COUNTRY IN DEC 2009 THE POWER STEERING FROZE & I HAD TO MUSCLE THE WHEEL TO COMPLETE THE TURN. NOW THAT MY DAUGHTER IS DRIVING I AM SCARED TO DEATH FOR HER. I TOOK THE CAR TO SERVICE & THEY FOUND NO CODES & NOTHING WRONG.
DANGER - BRAKES FREEZE WHILE STOPPED IN TRAFFIC - NEED TO SHUT OFF & RESTART TOWN & COUNTRY TO GET GOING AGAIN. REPAIR SHOP OWNER NEVER HEARD OF IT.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
WHILE DRIVING 40MPH ON A MAIN CITY STREET THE CAR SHUTOFF. RADIO WAS STILL ON, LIGHTS WERE STILL ON, BUT THE ENGINE WAS NOT RUNNING. NO POWER STEERING, NO BRAKES. AS A RESULT OF SHUTTING OFF WHILE DRIVING 40MPH IT CAUSED AN ACCIDENT REAR ENDING A PICKUP TRUCK. TRANSPORTED BY AMBULANCE TO THE ER.*DT*JB *DT *DT*JB
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WHILE DRIVING VARIOUS SPEEDS. THE FAILURE OCCURRED MOSTLY WHEN THE VEHICLE WAS COASTING. ON ONCE OCCASION WHILE ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE SUDDENLY STALLED AND STRUCK A CURB. THE CONTACT INJURED HIS RIGHT FOREARM. MEDICAL ATTENTION WAS NOT NEEDED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO WAS NOT ABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO MENTIONED THAT DUE TO THE FAILURE THE VEHICLE WAS REAR ENDED A FEW TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
NUMEROUS TIMES, THE VEHICLE, IN A PARKED STATE, FAILS TO START; AFTER THE KEY IS PUT IN THE IGNITION AND TURNED FULLY TO THE NORMAL STARTING POSITION.
WHILE DRIVING, VAN SHUT OFF. ENGINE BRAKING AND STEERING.
MY EXACT YEAR MAKE AND MODEL OF VAN HAD A RECALL FOR THE 'WIN MODULE' BECAUSE OF IGNITION PROBLEMS. BECAUSE MY VIN NUMBER DIDN'T FALL INTO 'THOSE AFFECTED' BY THE FAULTY WIN MODULE, THEY WILL NOT TAKE CARE OF IT. THE VAN WILL FAIL TO TURN OVER OR START COMPLETELY OR WILL START AND THEN SHUT OFF LEAVING MY FAMILY STRANDED. CHRYSLER IS THIS EXACT ISSUE WITH THE SAME OTHER VANS INCLUDED IN THE RECALL AND NEEDS TO INCLUDE THE OTHERS AFFECTED BY IT. I'VE PERSONALLY REPLACED THE ALTERNATOR, BATTERY, AND KEY FOB AND HAVE COME TO REALIZE IT'S THE WIN MODULE THAT WAS RECALLED FOR THESE SAME EXACT ISSUES ON OTHER VANS.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE HEADLIGHTS TURNED OFF INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS A LIFETIME WARRANTY GUARANTEE ISSUED ON THE 2005-2006 MODELS THAT EXPERIENCED THE SAME FAILURE. THE CONTACT NOTIFIED JOE MACHENS CHRYSLER DODGE JEEP RAM FIAT (1310 VANDIVER DR, COLUMBIA, MO 65202, (573) 234-4141) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. *DT CONSUMER STATED VEHICLE WAS TRADED IN. *JB
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE DID NOT START AND THE DOORS WOULD NOT OPEN WITH THE KEY FOB. THE CONTACT TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC. THE VEHICLE REMAINED IN THE LOT FOR A FEW MINUTES AND THEN IT STARTED UP RIGHT AWAY. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED IN 2016. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
POWER TO THE VEHICLE IS LOST WHILE DRIVING ON THE HIGHWAY. TOTAL LOSS NO CONTROL. APPEARS THAT THE WIRELESS IGNITION MODE IS DEFECTIVE.
REAR A/C WENT BAD. THE ELEMENT IN REAR OF VEHICLE DOES NOT HAVE A PROTECTIVE COVER TO PREVENT WATER DAMAGE. VERY EXPENSIVE FIX. PLEASE ISSUE RECALL!!!!
WILL NOT START. MULTIPLE PROBLEMS. RECALL ALREADY ISSUED FOR OTHER YEARS/MODELS. NEED TO EXPAND RECALL!!! NEUTRAL SAFETY SWITCH OR A TRANSMISSION GEAR INDICATOR IS BAD, CAR JUST CLICKS WHEN KEY IS TURNED. VERY EXPENSIVE SO FAR TO DIAGNOSE. IT WAS NOT THE STARTER. MAYBE THE STARTER FOR SOME PEOPLE. A RECALL NEEDS TO BE DONE TO COVER ALL THE PROBLEMS WITH THE IGNITION SWITCH!!!
ENGINE STOPPED RUNNING WHILE DRIVING AT SPEEDS LESS THAN 40 MPH AND GREATER THAN 30 MPH 3 TIMES ON 30 OCT 2019 AND AGAIN 3 TIMES ON 31 OCT 2019 WHILE MY WIFE WAS DRIVING. THERE WAS NO WARNING. SHE COULD NOT STEER THE VEHICLE AND HAD TO COME TO A COMPLETE STOP TO START THE VEHICLE. EACH DAY THE STOPPAGES OCCURRED WITHIN 2 HOURS. THIS PROBLEM OCCURRED A FEW MONTHS EARLIER AND WAS REPORTED.IF YOU LOCATE THAT REPORT WOULD YOU E-MAIL IT AGAIN TO ME FOR MY RECORDS. THANK YOU/ MARC
WHILE DRIVING ON THE HIGHWAY ALL THE WARNING LIGHTS CAME ON AND THE VEHICLE DIED. TOTAL LOSS OF CONTROL. PULLED OVER ON THE SIDE OF ROAD. I HAD NO POWER, NO EMERGENCY LIGHTS. AFTER ABOUT 10 MINUTES I STARTED THE CAR AND WAS ABLE TO DRIVE HOME. THE SAME PROBLEM PERSISTED AND I TOOK IT TO THE DEALERSHIP TO HAVE THE PROBLEM ANALYZED. THE DEALERSHIP WAS NOT ABLE TO FIND THE PROBLEM AND TOLD ME TO TAKE THE VEHICLE HOME. SINCE THE PROBLEM CONTINUED I RETURNED TO THE DEALERSHIP THREE MORE TIME AND THEY STILL WERE NOT ABLE TO FIND THE PROBLEM. THE LAST TIME THE VEHICLE WAS IN THE SHOP CALLED THE CHRYSLER CORPORATION AND THEY CALLED THE DEALERSHIP. THE CHRYSLER CORPORATION WAS GIVEN THE SAME STORY. I RESEARCHED ON THE INTERNET TO ATTEMPT TO FIND OUT IF OTHER OWNERS HAD SIMILAR PROBLEMS, THERE WERE SEVERAL REPORTED BUT THEIR DEALERSHIPS COULD NOT IDENTIFY THE PROBLEM EITHER. I HAVE NOT USED THE VEHICLE SINCE THE DEALERSHIP CHECKED IT, SEVERAL PEOPLE HAVE INQUIRE ABOUT BUYING THE VEHICLE BUT I AM AFRAID TO SELL IT AND HAVE THEM DRIVING ON A HIGHWAY/FREEWAY AT 70MPH AND THE VEHICLE STOPS AND AN ACCIDENT HAPPENS. CAN YOU HELP??????
MY VEHICLE STARTS TREMBLING AND SHUTS DOWN ALL OF THE SUDDEN, ALL THE TIME WHILE I AM DRIVING SLOW OR FAST. IT STOPS SOMETIMES IN THE MIDDLE OF THE HIGHWAY. I HAVE THREE KIDS AND THIS IS OUR ONLY WAY OF TRANSPORTATION. I AM TRULY CONCERNED FOR OUR SAFETY.
VAN WILL SWITCH OFF WHILE DRIVING DOWN THE ROAD CAUSING POWER STEERING, POWER BRAKES, AND AIRBAGS TO SHUT OFF. THIS HAPPENS INTERMITTENTLY. MY VAN IS A 2010 BUT FOR SOME REASON NOT COVERED UNDER A CHRYSLER RECALL TO REPLACE THE WIN MODULE. I CURRENTLY HAVE VAN AT CHRYSLER DEALER AND HAVING REPAIR COMPLETED ON MY OWN DIME. THIS RECALL SHOULD BE EXTENDED TO COVER ALL CHRYSLER VANS MANUFACTURED IN THE 2010 MODEL YEAR. THE KEY FOB WILL BE IN THE IGNITION BUT THE IGNITION SWITCH IS FAULTY AND SWITCHES THE MOTOR OFF. VAN WILL RESTART IF YOU PUT IT IN NEUTRAL AND TURN THE SWITCH BACK ON. VERY UNSAFE.*DT CONSUMER STATED AT THIS POINT THIS REPAIR SEEMS TO HAVE FIXED THE PROBLEM.*JB
I EXPERIENCED THE FOLLOWING ISSUE WHICH IS ADDRESSED IN A RECALL HOWEVER, MY VEHICLE WAS NOT INCLUDED IN THE RECALL. I REPLACED THE PART, OUT OF POCKET, AND AM ATTEMPTING TO RECOUP THE COST. I TOOK THE VAN TO A DODGE/CHRYSLER DEALERSHIP AND THE VAN SHOWED NO CODES, ETC TO INDICATE THE ISSUE. I SIMPLY WENT OUT ON A LIMB TO GUESS IF THIS WAS THE PROBLEM. I HAVE RECEIPTS SHOWING PURCHASE FOR THE REPAIR. THIS SHOULD BE COVERED. MY FAMILY WAS IN DANGER EVERY TIME WE DROVE AND CHRYSLER REFUSED TO DO ANYTHING ABOUT IT!!!! THE NEW WIN MODULE SOLVED THE ISSUE AND IT HAS NOT STALLED ONCE SINCE THE NEW ONE INSTALLED! MARCH 1, 2011 NHTSA CAMPAIGN NUMBER: 11V139000 IGNITION SWITCH ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH. NHTSA CAMPAIGN NUMBER: 11V139000 MANUFACTURER CHRYSLER GROUP LLC COMPONENTS ELECTRICAL SYSTEM POTENTIAL NUMBER OF UNITS AFFECTED 195,798 SUMMARY CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF. REMEDY DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. NOTES CHRYSLER SAFETY RECALL NO. L02 & L25. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE S
THE TIPM IN MY 2010 T&C HAS A FAULTY FUEL PUMP RELAY I HAVE COME TO BELIEVE AND AFTER FINDING A PETITION WAS DENIED I AM LOOKING FOR RESOLUTIONS . THESE CAR MANUFACTURES BUILD VEHICLES AS CHEAP AS THEY CAN AND DONT CARE FOR PUBLIC SAFETY JUST PROFITS IF YOU MAKE A MISTAKE OWN UP TO IT AND FIX IT ! MALE A BETTER PRODUCT AND PEOPLE WILL BUY IT GLADLY IF ITS A GOOD VEHICLE . CHRYSLER NEEDS TO RECALL THE RELAY IN TOWN AND COUNTRYS VANS! MY VAN DOES NOT WANT TO START AFTER SITTING HAS NOT HAPPENED WHILE DRIVING THANK GOD
WHILE DRIVING AT NIGHT HEADLIGHTS FLICKERED AND THEN WENT OUT. AFTER PULLING OVER TO SIT FOR ABOUT 15 MIN, LIGHTS STILL DIDN'T WORK. COULDN'T DRIVE AT ALL. NEXT DAY TRIED LIGHTS DURING DAY TIME AND WORKED. AFTER 24 HOURS LIGHTS STOPPED WORKING AGAIN. NEW BULBS ARE IN PLACE, NO WARNING LIGHTS CAME IN THAT LIGHTS WERE NOT WORKING OR A SHORT WAS NOTED OR AN ELECTRICAL SYSTEM FAILURE. CAR IS NOT THROWING ANY ELECTRICAL CODE FAILURES EITHER.
MY CAR STEREO KEEPS GOING ON AND OFF, HARDLY EVER STAYS ON LONG ENOUGH TO LISTEN OR WATCH ANYTHING LONGER THAN MAYBE 5 MINS. PERIODICALLY MORE OFTEN THAN NOT. IT'S AN EVERYDAY PROBLEM.
ON SATURDAY, SEPTEMBER 28, 2019 I WAS DRIVING ON U.S. 36 FROM DANVILLE, IN TO AVON, IN. NEAR THE INTERSECTION OF 550 E MY FRONT PASSENGER TIRE FLEW OFF MY CAR WHILE I WAS GOING 55 M.P.H. LUCKILY I WAS IN THE SLOW LANE AND WAS ABLE TO PULL OFF THE ROAD AND NO ONE WAS HURT. THE REASON I AM WRITING IS BECAUSE ALL 5 STUDS ARE MISSING FROM THE WHEEL HUB. THERE IS NO METAL REMAINING AND NO SIGNS OF SHEARING. I DONT KNOW IF THIS IS A RECALL OR IF NOT, MAYBE IT SHOULD BE.
LAST NIGHT OUR VAN JUST SHUT DOWN DRIVING DOWN THE ROAD SO I HAD NO POWER STEERING OR BRAKES. LOOKING INTO THE PROBLEM ON THE INTERNET I DISCOVER THAT THIS IS A COMMON PROBLEM WITH THE TOWN AND COUNTRY. AND THIS ISN'T THE FIRST TIME THIS HAS HAPPENED TO US. IT ALWAYS HAPPENS IN MOTION. THIS IS PROBABLY THE THIRD OR FOURTH TIME IT HAS HAPPENED. CHECKED THE VIN FOR ANY RECALLS AND HAD NO RECALLS COME UP. NOW I'M FURIOUS THAT CHRYSLER DOES NOT WANT HELP ANYONE WITH THE PROBLEM. THIS IS MY WIFE'S MAIN VEHICLE AND HAULS OUR 3 KIDS IN IT. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED. I HAVE OWNED SEVERAL CHRYSLER VEHICLES OVER THE YEARS. I FINANCIALLY CAN'T GO BUY ANOTHER BRAND OF VEHICLE AT THE DROP OF A HAT, BUT I WILL GET RID OF THIS PROBLEM AS SOON AS I CAN AND GO OUT OF MY WAY TO DISCOURAGE ANYONE FROM BUYING CHRYSLER. I DON'T CARE IF THEY GO OUT OF BUSINESS. OBVIOUSLY THE PEOPLE AT CHRYSLER DON'T DRIVE THEIR OWN PRODUCT OR THIS WOULDN'T BE AN ISSUE ANYMORE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED OUTSIDE OF THE GARAGE, IT FAILED TO START WHEN THE KEY WAS TURNED IN THE IGNITION. THE CONTACT WAS ABLE TO START THE IGNITION WITHIN FIVE MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CHANGED THE BATTERY AND TOOK THE VEHICLE TO SAM LEMAN CHRYSLER JEEP DODGE RAM BLOOMINGTON (LOCATED AT 1602 COMMERCE PKWY, BLOOMINGTON, IL 61704, (309) 316-0591) . THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
WHILE STATIONARY (PARKED), VEHICLE STARTS ON OWN AND ELECTRIC DOORS OPEN. WHILE IN MOTION, VEHICLE SHUTS OFF.
WHILE IN MOTION MY CAR TURNS OFF WHILE DRIVING. WHILE IN PARK SOMETIMES IT WILL NOT START RIGHT AWAY BUT EVERYTHING ELSE TURNS ON.
VEHICLE STOPPED RUNNING WHILE DRIVING ON STREET. THIS HAS HAPPENED 4 TIMES IN THE LAST YEAR.
VEHICLE STARTED FINE, WAS DRIVEN FOR 25 MINUTES. SAT FOR ABOUT 20 MINUTES THEN WOULD NOT CRANK WHEN TRYING TO START. EVERYTHING HAD POWER, NO DIMMING OF LIGHTS WHEN TURNING KEY IN IGNITION. THE STARTER SIMPLY MADE NO SOUND/ATTEMPT AT ALL. THESE SYMPTOMS ARE CONSISTENT WITH L25 RECALL IN OTHER 2010 CHRYSLER TOWN AND COUNTRIES.
ENGINE SHUTS OFF WHILE DRIVING IN MOTION, NUMEROUS TIME OVER THE YEARS IT'S HAPPENED WHILE DRIVING ON THE STREETS AND ON HIGHWAY.
COMING TO A STOP OR SLOWING DOWN OR EVEN CRUISING AT EVEN 40 MPH, THE RPM'S WILL DROP TO ZERO WITHOUT WARNING AND THE ENGINE WILL SHUT OFF. SOMETIME THIS WILL BE PRECEDED BY A JERKING MOTION IN THE CAR. IF WE PUT THE CAR IN NEUTRAL WE CAN IMMEDIATELY RESTART THE ENGINE. THIS IS DANGEROUS AS WE LOSE POWER STEERING AND BRAKES WHEN THIS HAPPENS AND IF WE ARE IN THE MIDDLE OF A TURN IT IS VERY DIFFICULT TO COMPLETE THE TURN AND WE ARE EXPOSED TO ONCOMING TRAFFIC. WE HAVE NEVER YET HAD THESE IGNITION PROBLEMS OCCUR ON THE HIGHWAY. ALSO, OUR IGNITION KEY FOB HAS MANY TIMES MYSTERIOUSLY TURNED OUR CAR ON OR OFF, HAS CAUSED THE ALARM TO COME ON, HAS LOCKED AND UNLOCKED OUR CAR, AND HAS EVEN OPENED OUR WINDOWS PART WAY WHEN WE ARE APPROACHING OUR VAN. THESE THINGS HAVE BEEN OCCURRING FOR ABOUT 4 YEARS. WE HAVE HAD A CHRYSLER DEALER SERVICE DEPT. AND ANOTHER REPUTABLE MECHANIC BOTH UNSUCCESSFUL AT FINDING THE CAUSE OF THESE PROBLEMS.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WHILE DRIVING IN TRAFFIC, THE CONTACT RELEASED THE BRAKE PEDAL AND DEPRESSED THE ACCELERATOR PEDAL TWICE, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE STALLED AND BEGAN TO ROLL. THE CONTACT SHIFTED INTO NEUTRAL AND, WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS AN UNKNOWN RECALL FOR THE YEAR, MAKE, AND MODEL VEHICLE; HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHEN THE KEY WAS INSERTED IN THE IGNITION SWITCH, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE AND THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CHANGED THE BATTERY AND HAD TO HIT THE STARTER WITH A HAMMER. THE VEHICLE WAS TOWED TO GWINNETT CHRYSLER DODGE JEEP RAM (5054 GA-78, STONE MOUNTAIN, GA 30087, (404) 492-6831) ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE STARTER, IGNITION, TWO KEYS, WIRING, AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 103,450.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES, BUT RESTARTED EACH TIME AFTER A FEW SECONDS. THE VEHICLE WAS TAKEN TO BOB FRENSLEY CHRYSLER JEEP DODGE RAM FIAT (615-859-0000, LOCATED AT 2210 GALLATIN PIKE N, MADISON, TN 37115), BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
THIS VEHICLE SIMPLY SHUTS OFF WHILE DRIVING WHICH DISABLES POWER STEERING AND POWER BRAKES MAKING IT EXTREMELY DANGERS. I'VE READ HUNDREDS OF ACCOUNTS OF THIS HAPPENING TO OTHER PEOPLE ALSO. ALL RECALLS HAVE BEEN HANDLED BY MY DEALERSHIP. I WAS DRIVING ABOUT 30 MPH AND THE VEHICLE SHUT OFF. I SIMPLY COASTED TO A STOP (NO TRAFFIC THANK GOODNESS) AND PUT THE VEHICLE IN PARK, CLICKED THE KEY TO THE OFF POSITION, WAITING 15 SECONDS, STARTED VEHICLE AGAIN AND DROVE AWAY. IT HAS HAPPENED 3 TIMES NOW.
WHILE DRIVING THE VEHICLE THE VAN SHUTS DOWN. NO WARNING OR SIGNAL. JUST SHUT OFF. THEN RESTARTS AFTER TURNING THE KEY.
VEHICLE HAS BEEN LOSING POWER SUDDENLY, WITHOUT WARNING FOR SEVERAL MONTHS. THE ISSUE OCCURS AT VARIOUS SPEEDS, ROAD CONDITIONS, AFTER VARIOUS RUNNING TIMES. WHEN POWER IS LOST THE LIGHTS FAIL TO OPERATE, THE ENGINE COMPLETELY STOPS, SIGNALS DONT WORK, STEERING IS MINIMAL. WE HAVE ALMOST BEEN IN SEVERAL ACCIDENTS. THE DEALERSHIP IT WAS TAKEN TO ONLY PROVIDED A FAILING EGR VALVE AS A DIAGNOSIS WITH AN ESTIMATE OF OVER $700. HOWEVER, RESEARCH DID NOT INDICATE THAT WOULD RESOLVE THE SUDDEN SHUT-OFF. I TOOK IT TO A PRIVATE GARAGE AFTER NOTICING THE ENGINE TENDED TO SHUT DOWN WHEN THE KEYS SEEMS TO BE TOUCHED. I WAS ABLE TO REPLICATE THE ISSUE REINFORCING MY ASSUMPTION. THE SHOP REPLACED THE IGNITION MODULE (AS HAS BEEN RECALLED WITH OTHER TOWN AND COUNTRY VEHICLES) AND I HAVE NOT HAD A SINGLE ISSUE. THE FAILING IGNITION MODULE HAS BEEN AN ISSUE IN THOUSANDS OF VEHICLE AND THIS SHOULD BE INCLUDED.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ENGINE FAILED AND STALLED WITHOUT WARNING. THE FAILURE OCCURRED WHEN DRIVING AT LOW SPEEDS OR HIGHWAY SPEEDS OF 60 MPH. THE CONTACT STATED THAT THE TRACTION CONTROL INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO FRIENDSHIP FORD (3192 W STATE ST, BRISTOL, TN 37620, (423) 652-6200) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ALSO TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →