LEFT FOR TRIP FROM PHOENIX TO TEXAS. STOP TO FUEL FOR THE TRIP. CHECK TIRE AIR PRESSURE AND FUELD UP. DROVE TO TEXAS. LEFT FOR PHOENIX AND STOPPED FOR FUEL AND CHECKED TIRE PRESSURE. AROUND 11PM JUST OUTSIDE TUCSON I HEARD A LOUD THUMP AND MY FRONT END STARTED SHAKING VIOLANTLY. I WAS TRAVELLING 75MPH AND RELEASED MY FOOT OFF THE GAS AND HUNG ON THE STREARING WHEEL. I SLOWED TO A STOP AND PULLED OF THE INTERSTATE. GOT OUT AND INSPECTED THE RIGHT FRONT TIRE OF MY F350 DUALLY AND FOUND THE TREAD HAD SPERATED FROM THE TIRE. DUE TO SAFTEY REASONS, I DECIEDE TO LIMP TO THE NEAREST STATION ABOUT A MILE AWAY. THE TIRE STILL HAD SOME PRESSURE IN IT. I CHANGE THE TIRE, INSPECTED THE DAMAGE, AND DECIDED TO CONTINUE THE 150 MILES HOME AT A MUCH SLOWER PACE.
2002 Ford F-350 SD complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
I HAVE A 2002 F350 DUALLY TRUCK WITH GENERAL GRABBER AW M + S LT235/85R16 TIRES WITH 21,700 MILES ON THEM. I HAD A TREAD SEPERATION AND BLOW OUT ON HIGHWAY. I AM VERY UNHAPPY WITH THIS TIRE. THE TREAD ON TIRES IS GOOD NOT SURE WHY IT SEPERATED/BLEW OUT.*AK
FUEL GAUGE SHOWS EMPTY WHEN FULL. VEHICLES ARE AMBULANCES AND FUEL AMOUNTS ARE CRITICAL TO PATIENT CARE AND DESTINATIONS. THIS IS OCCURRING ON ALL 4 OF RECENTLY PURCHASED AMBULANCES. FORD SAYS PROBLEM IS DUE TO FILLING WHILE RUNNING BUT SAME PROBLEM OCCURS WHEN SHUT DOWN. *JB
WHILE DRIVING THE VEHICLE RIGHT FRONT PASSENGER SIDE TIRE BLEW OUT.. THERE WAS ALSO A SPLIT IN THE LEFT FRONT TIRE. THE TIRE(S) SIDEWALL WAS DEFECTIVE.*AK
I HAVE A 2002 F350 SUPER DUTY DIESEL TRUCK. SEVERAL TIMES (6-8 TIMES) THIS VEHICLE HAS SPONTANEOUSLY MOVED FROM PARK TO REVERSE. SO FAR NO INJURIES OR DAMAGE TO VEHICLE HAS OCCURRED AS A RESULT OF THIS FAILURE. A CO-WORKER OF MINE HAS REPORTED THE SAME PROBLEM WITH HIS 2004 FORD F250 SUPERDUTY DIESEL TRUCK.*AK
FIRESTONE STEELTEX R4S LT265/R75-16 LEFT REAR TIRE BLEW OUT ON RTE 95 IN S. CAROLINA, 36500 MILES ON TRUCK AT TIME OF BLOWOUT. THE TREAD SEPARATED FROM THE TIRE, WITH NO WARNING. FIRESTONE DEALER OFFERED 25% DISCOUNT ON TWO NEW TIRES, I SAID NO THANKS I HAVE A 2002 FORD F-350 SUPER CREW I WAS CARRYING A CAMPER APPROX WEIGHT 3500 LB AND TOWING A VW CABRIO ON A TOW DOLLY ALL TIRES HAD PROPER INFLATION ACCORDING TO FORD, 50 FRONT 80 REAR TRUCK WITH CAMPER WEIGHT 11,500 TOW DOLLY AND CAR 3,500 I HAVE SINCE REPLACED ALL FOUR TIRES. *JB
ACCELERATOR PEDAL JUST QUIT WORKING, BOTH ON TAKE OFF AND STEADY MPH GOING DOWN THE ROAD. THIS TIME IT QUIT JUST AFTER TAKING OFF FROM A RED LIGHT AND A MINI VAN REARENDED US. HAD TO HAVE A WRECKER LIFT THE MINI VAN OFF OUR TRAILER HITCH. NO DAMAGE TO US BUT PLENTY TO THE MINI VAN. I HAD A SORE LOWER BACK FOR ALMOST A WEEK!! HE DID NOT WANT A POLICE REPORT AS HE DID NOT HAVE INSURANCE. WE HAVE HAD THIS VEHICLE TO DIMENSION WEST FORD IN FORT WAYNE 5 TIMES, FOR WELL OVER 3 WEEKS OF DOWN TIME WITH NO FIX INSIGHT. IT IS AN ONGOING PROBLEM THAT HAS TURNED INTO A SAFETY ISSUE. MY WIFE IS AFRAID TO DRIVE THE TRUCK. SERVICE MANAGER WILL NOT RETURN MY PHONE CALLS. I WILL TAKE IT BACK IN NEXT WEEK AND LET THEM TRY ONE MORE TIME BEFORE WE TRY OTHER VENUES.*AK EA04006
2002 FORD SUPER DUTY POWERSTROKE DIESELS WITH 4 WHEEL DRIVE. THE 4 WHEEL DRIVE SYSTEM ON THESE TRUCKS IS CALLED, "ELECTONIC SHIFT ON THE FLY" ... THERE IS A DASH MOUNTED KNOB ON THE DASH. THE NOB HAS WRITTEN, "4X2"-4X4 AND 4X4 LO". THIS PAST SNOW STORM IN NORTHERN NEVADA HAD CHAINS OR SNOW TIRE RESTRICTIONS. SO, ON MY WAY TO WORK I TURNED THE DASH KNOB FROM 4X2 TO "4X4. THE 4X4 SYSTEM LIGHT ON THE DASH LIT UP AND THE TRUCK WENT INTO 4 WHEEL DRIVE. SHORTLY AFTER DRIVING AND PROCEEDING FROM A "STOP SIGN" THE REAR TIRES STARTED TO SPIN, NOTHING FROM THE FRONT TIRES!! THE DASH LIGHT STILL SHOWED 4X4 MODE.. I PULLED TO THE SIDE OF THE ROAD AND TURNED THE KNOB FROM 4X4 TO 4X2 AND THEN BACK TO 4X4. AGAIN THE 4 WHEEL DRIVE SYSTEM WORKED.. UPON CLIMBING UP A SLIGHT HILL THE REAR TIRES STARTED SLIDING CAUSING THE BACK OF THE TRUCK TO "FISHTAIL". AGAIN, WITHOUT WARNING THE TRUCK LEFT IT'S 4 WHEEL DRIVE MODE AND WENT BACK INTO 2 WHEEL DRIVE..THIS IS EXTREMLY DANGEROUS!!!!THE TRUCK UNLIKE A 4X4 SYSTEM THAT JUST DOES NOT WORK OR QUITS WORKING, TELLS THE DRIVER IT IS IN 4X4, BUT WITHOUT WARNING, GOES BACK INTO 4X2 MODE. THIS DEFECT CAN CAUSE PROPERTY DAMAGE, AN ACCIDENT OR EVEN DEATH!!! PLEASE LOOK INTO THIS MATTER!!! ALL OWNERS OF THIS SETUP, WHICH INVOLVES MODEL YEARS 1999, TO 2004 SHOULD BE ADVISED BY FORD AND TO REPAIR PERMANTLY THE FLAW..IF YOU NEED FURTHER INFORMATION, PLEASE CHECK WWW.THE DIESEL STOP.COM.. THIS IS AN INTERNET WEB SITE DEDICATED TO THE OWNERS OF FORD DIESEL PICKUP TRU
I HAD JUST PULLED ONTO THE THE INTERSTATE AFTER FILLING UP WITH GAS. I WAS DRIVING MY 2002 F-350 AND PULLING AN 18 FOOT FEATHERLITE HORSE TRAILURE. THE TRAILURE WAS EMPTY. AT THE TIME I WAS TRAVELING ABOUT 65 MPH. ALL OF A SUDDEN I HEARD AN EXTREMELY LOAD ROAR. AT THE TIME I THOUGHT IT WAS THE ENGINE SO I LET MY FOOT OFF THE GAS AND BEGAN TO SLOW DOWN. AT BETWEEN 40 TO 45 MPH I FELT A VIOLENT JERK ON MY STEERNG WHEEL. I STARTED TO MOVE OFF THE FREEWAY AND COULD FEEL A VIOLENT VIBRATION AS IF GOING OVER A WASH BOARD (IT WAS NOT THE RIDGES BOUNDERING THE FREEWAY). OF COURSE WHEN I HIT THOSE THE VIBRATION WAS EVEN WORSE. I SLOWLY APPLIED MY BREAKS AND GOT THE VEHILE UNDER CONTROL AND CAME TO A STOP. WHEN I GOT OUT I COULD SMELL RUBBER SMOKING. WHEN I WENT AROUND TO INSPECT THE RIG THE RIGHT REAR TIRE WAS COMPLTEY SHREADED. THE OUTSIDE SIDE OF THE TIRE (WHITE WALL)WAS 100 PERCENT SHREADING AND COMPLETELY SEVERD FROM THE WHEEL. THE INSIDE SIDE (BLACK WALL) OF THE TIRE WAS 15 TO 20 PERCENT SEVERED. THE TIRE WAS THE FIRESTONE STEELTEX AT (LT265/75R16, MADE IN CANADA, DOT NUMBER VNW81XL 3601, 2PLY, LOAD RANGE E). THEY WERE ORIGINAL EQUIPMENT WITH 47.000 MILES ON THEM. PERSONAL NOTE: I BELIEVE THAT THE REASON I DID NOT HAVE A MORE SERIOUS ACCIDENT IS BECASUE THE ROAR I HEARD ALLOWED ME TIME TO SLOW DOWN. ADDITIONALLY, IN THIS CASE, I BELIEVE THE TRAILURE BREAKING SYSTEM ASSISTED IN KEEPING ME GOING RELATIVELY STRAIGHT UNTIL I WAS ABLE TO GAIN CONTROL AND BRING RIG TO A STOP.*AK
WITH TRUCK IN PARK I WOULD START ENGINE AND TRUCK WOULD INSTANTLY GO TO 5,000 RPM BY ITSELF AND STAY THERE. I COULD TURN IGNITION OFF PULL OUT KEY AND TRUCK WOULD RUN BY ITSELF FOR 10-30 SECOND AND THEN DIE. I WOULD HATE FOR THIS TO HAPPEN TO SOMEONE ON THE HIGHWAY AND NOT BE ABLE TO TURN TRUCK OFF.*AK
FORD F-350SD 2002 4X4 DIESEL. WHEN BREAKS ARE APPLIED YOU CANT TURN THE STEARING WHEEL. REVING UP THE ENGIN DOES NOT HELP. THE TRUCK IS STOCK.*AK
I NOW HAVE BOUGHT 2 SETS OF PARNELLI JONES DIRT GRIP TIRES. I HAVE HAD 2 INSIDE SIDEWALL BLOWOUTS WITH THESE TIRES IN THE LAST YEAR. BOTH TIMES, I HAVE HAD A LARGE LOAD ON THE TIRES, CARRYING A CAMPER AND DRIVING AT HIGHWAY SPEEDS. BOTH TIMES IT HAS BEEN A REAR TIRE. THE FIRST TIME THE MANUFACTURE TOLD ME IT WAS TIRE PRESSURE, OR I HIT SOMETHING. THE FIRST TIME, I WAS SURE I DID NOT HIT SOMETHING AND HAD PROPER PRESSURE. THE SECOND TIME I AM SURE I DID NOT HIT ANYTHING AND HAD CORRECT TIRE PRESSURE. THIS TRUCK HAS NEVER BEEN USED OFF ROAD, THESE TIRES WERE PURCHASED FOR THE LOOKS ONLY. THIS IS A VERY DANGEROUS SITUATION IF ANYONE WITH LARGE LOADS USES THESE TIRES. I DO NOT THINK THE LOAD RATING ON THESE TIRES IS CORRECT. SOMEONE MIGHT GET KILLED. *LA
I HAVE A FORD F-350 DIESEL THAT AND I HAVE EXPERIENCED AND EXTREME LOSS OF FUEL ECONOMY. I HAVE GONE FROM 15 MPGTO 8MPG. FORD SAID THAT THEY CANNOT FIND ANY PROBLEMS WITH THE ENGINE. THE ENGINE ALSO OVERHEATS WHILE PULING A LIGHT TRAILER. THE "WAIT TO START LIGHT" ALSO STAYS ON. THE DEALER SAID THEY ARE AWARE OF THAT PROBLEM.*AK
WE HAVE A 2000 FORD F350 VEHICLE THAT WAS RECENTLY IN AN ACCIDENT AND THE BODY SHOP FOUND THAT IT HAD PRIOR DAMAGE. IT IS IOWA LAW THAT THE DEALER MUST ASK THE PREVIOUS OWNER ABOUT ANY PRIOR DAMAGE AND WHEN WE PURCHASED THIS TRUCK FROM MID STATES FORD IN DES MOINES/WAUKEE, IOWA THEY DID NOT NOTIFY US OF ANY PRIOR DAMAGE. THE PRIOR DAMAGE MAKE THE VEHICLE UNSAFE TO DRIVE AS IT HAS THE WRONG CAB ON IT AND THE WRONG CAB HAS BEEN WELDED ON, AS YOU CAN SEE THE WELDING MARKS UNDERNEATH THE TRUCK, AND ALSO THE SEAT BELTS HAVE BEEN BOLTED IN AND NOT DRILLED IN, BUT THEIR ARE MANY DRILLED HOLES IN THE BOTTOM OF THE TRUCK CAB. THE BODY SHOP FEELS THAT THE TRUCK IS UNSAFE TO DRIVE AS YOU NEVER KNOW WHEN THE WELDING COULD COLLAPSE. WE HAVE PICTURES OF THE PREVIOUS DAMAGE ALONG WITH TWO WITNESSES. WE HAVE NOTIFIED MID STATES FORD AND ALSO FORD MOTOR COMPANY WITH A LONG LIST OF THINGS THAT HAVE HAPPEN SINCE JUNE 9TH, 2003. MID STATES FORD HAS NOT CONTACTED US SINCE DENNIS CONTACTED THEN ON JULY 8TH AND THEY SAID THEY WOULD GET RIGHT BACK TO US. FORD MOTOR COMPANY HAS NOT CALLED US BACK SINCE OUR LAST NOTE TO THEM LAST WEEK. WE JUST WANT SOME ANSWERS BEFORE SOMETHING ELSE HAPPENS.*AK
WHEN COMING TO A STOP OR SHIFTING THE CLUTCH WILL NOT DISENGAGE, AND PEDAL STAYS ON THE FLOOR. *AK
WHEN COMING TO A STOP OR SHIFTING THE CLUTCH WILL NOT DISENGAGE, AND THE PEDAL STAYS ON THE FLOOR -- MULTIPLE INCIDENTS. *AK
WHEN COMING TO A STOP OR SHIFTING THE CLUTCH WILL NOT DISENGAGE, AND THE PEDAL STAYS ON THE FLOOR -- MULTIPLE INCIDENTS. *AK
THIS COMPLAINT INVOLVES 2 FORD F350 SUPER DUTY TRUCKS. ONE WAS A 1999 AND THE OTHER IS MY PRESENT 2002. BOTH VEHICLES SHOWED SIGNS OF DEFECTIVE ROTORS....PROBABLY WARPING. THE 1999 NEEDED TO HAVE THE ROTORS TURNED AT APPROXIMATELY 19,000 MILES. I TRADED THAT TRUCK IN FOR MY PRESENT 2002 F350 SUPER DUTY. SURPRISE.....SURPRISE THIS VEHICLE HAS RECENTLY TURNED 20,000 MILES AND THE ROTORS ARE NOW WARPED. YIPPIE!!!! I BELIEVE THIS MONDAY JUNE 23 THE ROTORS WILL BE UNCEREMONIOUSLY TURNED. PERHAPS FORD SHOULD ADDRESS THIS PROBLEM BEFORE SOMEONE SUFFERS AN INJURY OR A FATALITY. *NLM
READ BOTTOM TO GET SAFETY CONCERN: CALLED FORD THIS MORNING, AND VERBALLY INFORMED THEM OF THE PROBLEM WITH THE ROTORS ON MY F350, AND THEY SAID THAT THEY WOULD CALL BACK THE NEXT DAY. RECEIVED A CALL IN 2 HOURS AND WAS INFORMED THAT THE ONLY THING THAT FORD CAN DO IS RESURFACE WARPED ROTORS UNLESS THE ROTORS DO NOT MEET FORD??S SPECIFICATION. I AM SURE THAT THE ONLY SPECIFICATION IS ON THICKNESS, AND I AM SURE THAT SINCE THE PADS STILL HAVE 10MM THE ROTORS ARE GOING TO BE THICK ENOUGH TO BE TURNED OR RESURFACED. WHEN THE SURFACE OF THE ROTOR IS RESURFACED A LAYER OF THE METAL IS SHAVED OFF LEAVING LESS METAL ON THE ROTOR, PUT A DIFFERENT WAY THINNER ROTOR WALLS. THE THINNER THE ROTOR WALL, THE FASTER THE ROTOR WILL HEAT UP, AND HEAT CAUSES THE DEFECTIVE ROTORS TO WARP. IF DEFECTIVE ROTORS ARE TURNED THEY WILL WARP AGAIN, AND THEY WILL WARP IN LESS SEVERE CONDITIONS THAN THE FIRST TIME WHEN THEY WERE THICKER. THE OPERATOR ON THE PHONE WAS NOT TECHNICAL AND THE DISCUSSION WENT ON DEAF EARS. I ALSO TOLD THE OPERATOR THAT THIS DEFECT IS A SAFETY CONCERN DUE TO THE FACT THAT IF I AM GOING DOWN A HILL AND HAVE TO PUT ON MY BRAKES AND HIT A SLICK AREA IN THE ROAD, THERE IS A MUCH GREATER POSSIBILITY OF LOSING CONTROL OF THE VEHICLE THAN IF THE BRAKES WERE FUNCTIONING PROPERLY. THIS FACT COMBINED WITH THE FACT THAT TURNED ROTORS WOULD WARP AT A GREATER RATE AND MORE QUICKLY, LEADS ME TO BELIEVE THAT FORD IS ENCOURAGING THE DEALERS TO PLACE POTENTIALLY HAZARDOUS, DEFECTIVE VEHICLES O
THE STEERING WAS HARD TO TURN WHEN THE BRAKES WERE APPLIED. THERE WAS PLAY IN STEERING WHEEL. CAN BE MOVED UP AND DOWN. DEALER FOUND SOME PLAY IN THE TILT LATCH AND ADJUSTED THE FLUID LEVEL. HOWEVER NO PROBLEM FOUND. CONSUMER WAS AFRAID CAMPER COULD BE KNOCKED OFF JACKS WHEN BACKING TRUCK UP TO 3,000 POUND CAMPER. HEADLAMPS DIM/DISCOLORED. MELTED CONNECTORS AND HEADLAMP ASSEMBLY REPLACED. *TT *JB
LOSS OF POWER MOTOR TO GAS PEDAL, WILL NOT WORK WHEN DRIVING. *JB
LOSS OF POWER MOTOR TO GAS PEDAL, WILL NOT WORK WHEN DRIVING. *JB
I WAS DRIVING ON THE HIGHWAY GOING ABOUT 75 MPH WHEN MY REAR TIRE BLEW OUT. FORD SAID IT'S MY PROBLEM. THE TRUCK HAS 6000MILES ON IT, WHICH MEANS THE TIRES HAVE 6000 MILES ON THEM. I WOULD LIKE TO KNOW HOW YOU GET A BLOW OUT WITH THAT LITTLE MILES. AFTER READING EVERYONE ELSE'S COMPLAINTS I THINK IT'S ABOUT TIME FORD OR FIRESTONE DOES SOMETHING ABOUT THIS BEFORE WE HAVE TOO MANY DEATHS.
FIRESTONE STEELTEX AT TREAD SEPARATION IN JANUARY 2003 ON FORD F350 PICKUP RIGHT FRONT
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Ford F-350 SD → · Every F-350 SD year → · How the figures are calculated →