2000 Chrysler Town And Country complaints

2000 CHRYSLER TOWN AND COUNTRY LXI**NAR**CC THE CONSUMER STATED FOR THE PAST SEVERAL YEARS THE SERPENTINE BELT THAT OPERATES THE POWER STEERING, ENGINE COOLING, AND ALTERNATOR HAS PERIODICALLY JUMP FROM THE PULLEYS DURING HEAVY RAINS ON WELL DRAINED STREETS. *JB

EXTERIOR HANDLE ON REAR SLIDING DOOS BREAK EASILY. MY DAUGHTER IN LAW PULED ONE SIDE TO OEN AND IT BROE OFF. MY 5 YEAR OLD GRANDSON PULED ON THE HANDLE ON THE OTHER SIDE LATER AND IT TO PROKE OF. THE COST OF THE NEW HANDLE IS 166.00. I APPEARS THE THE QUALITY OF MATERIAL IS OF A POOR QUAILTY AND THE PRICE FOR A NEW ONE IS OUTRAGEOUS.

ON SATURDAY, MARCH 3, 2007, I EXPERIENCED A SUDDEN LOSS OF MY BRAKES UPON STOPPING AT A STOP SIGN AT A FOUR-WAY CONTROLLED INTERSECTION. A PICK-UP TRUCK ON MY RIGHT SIDE HAD THE RIGHT-OF-WAY AND HAD BEGUN TO PROCEED THROUGH WHEN MY 2000 TOWN & COUNTRY LXI BRAKES FAILED AND WENT THROUGH THE STOP SIGN. FORTUNATELY, THE OTHER DRIVER WAS ABLE TO STOP WITHOUT INCIDENT. I HAD MY MINIVAN TOWED TO OUR MECHANIC WHO FOUND THE BRAKE LINES WERE BOTH SEVERELY CORRODED/RUSTED, ONE TOTALLY THROUGH THE METAL, THE OTHER NEARLY SO. BOTH WERE REPLACED AT A COST OF OVER 600.00. THE CORROSION PROBLEM IS ELECTROLYSIS, THE RESULT OF THE JOINING OF TWO DIFFERENT METALS IN THE CONSTRUCTION OF THE BRAKE LINES. THIS DESIGN FLAW RESULTED IN A POTENTIALLY DEADLY LOSS OF THE BRAKES. MY MECHANIC CAN COMMUNICATE HIS FINDINGS IF NEEDED TO YOUR PERSONNEL. THE FACT THAT THE PARTS SERVICE HE USES STOCKS THIS ITEM IS TELLING IN THAT THERE IS AN APPARENT NEED FOR THE REPLACEMENT OF THE LINES ON A REGULAR ENOUGH BASIS TO STOCK THE PARTS. I HAVE CONTACTED DAIMLER CHRYSLER WITH THIS INFORMATION. I HOPE SOMETHING CAN BE DONE TO INSTIGATE A RECALL ON THIS PROBLEM AS I AM CONCERNED ABOUT THE POTENTIAL LOSS OF LIFE THAT COULD RESULT. 24 HOURS BEFORE THIS BRAKE FAILURE, I WAS DRIVING THE FREEWAY FROM MILWAUKEE TO OSHKOSH, WISCONSIN AND BACK WITH MY 17-YEAR-OLD FOR AN APPOINTMENT AT THE UNIVERSITY OF WISCONSIN OSHKOSH FOR HIS ADMISSION TO THE MUSIC BUSINESS PROGRAM IN THE FALL OF 2007 SEMESTER. WE WERE IN BLOWING SNOW ON

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. WHILE ATTEMPTING TO ENGAGE THE BRAKE PEDAL IT BEGAN TO TIGHTEN AND THE BRAKE LINE RUPTURED. ALSO, THE DEALER CONFIRMED THAT THE BRAKE LINE RUPTURED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 57.000. *AK THE CONSUMER STATED THAT THE MOST UPSETTING THING IS THE TREATMENT HE RECEIVED FROM THE DEALER. UPDATED 07/25/07 *TR

TL*- THE CONTACT STATED THAT THE 2000 CHRYSLER TOWN & COUNTRY HAD A NUMBER OF PROBLEMS WITH THE SERPENTINE BELT POPPING OFF WHILE DRIVING. THIS HAPPENED ON FOUR OCCASIONS DURING HEAVY RAIN AND WHILE DRIVING 30-35 MPH UNDER HEAVY TRAFFIC, THE BATTERY LIGHT CAME ON, AND THE VEHICLE WAS DIFFICULT TO STEER. HE WAS ABLE TO PULL OFF THE ROAD INTO A PARKING AREA. THE CONTACT OPENED THE HOOD OF THE VEHICLE AND NOTICED THAT THE SERPENTINE BELT HAD COME OFF AGAIN. THE CONTACT CALLED AAA TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP, AND THEY ALSO INFORMED HIM THAT THE SERPENTINE BELT CAME OFF. THE CONTACT STATED THAT THE VEHICLEWAS STILL AT THE DEALERSHIP. THE CONTACT WILL HAVE THE BELT AVAILABLE FOR INVESTIGATION. THE CONTACT WILL BE CALLING THE MANUFACTURER OF CHRYSLER TO FILE A COMPLAINT. THE CONTACT FELT THAT IF THIS CONTINUED TO HAPPEN ONE DAY THE SERPENTINE BELT WILL POP OFF AND HE WILL LOSE CONTROL OF THE STEERING AND SOMETHING DRASTIC COULD HAPPEN. THE CONTACT STATED THAT THIS VEHICLE HAD 62,500 MILES AND WAS NOT SURE HOW MANY MILES WERE ON THE VEHICLE WHEN THE SERPENTINE BELT POPPED OFF THE FIRST TIME. THE CONTACT WILL HAVE ALL REPAIR ORDERS AVAILABLE FOR THIS INVESTIGATION. *AK

TL*- THE CONTACT STATED THAT THE V2000 CHRYSLER TOWN & COUNTRY HAD A NUMBER OF PROBLEMS WITH THE SERPENTINE BELT POPPING OFF WHILE DRIVING. THE CONTACT STATED THAT THIS HAD HAPPENED ON FOUR OCCASION. THERE WAS HEAVY RAIN AND WHILE DRIVING 30-35 MPH UNDER HEAVY TRAFFIC, THE BATTERY LIGHT CAME ON AND THE VEHICLE WAS DIFFICULT TO STEER. HE WAS ABLE TO PULL OFF THE ROAD INTO A PARKING AREA. THE CONTACT OPENED THE HOOD AND NOTICED THAT THE SERPENTINE BELT CAME OFF AGAIN. THE CONTACT CALLED AAA TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP, AND THEY ALSO INFORMED HIM THAT THE SERPENTINE BELT HAD COME OFF. THE CONTACT STATED THAT THE VEHICLE IS STILL AT THE DEALERSHIP. THE CONTACT WILL HAVE THE BELT AVAILABLE FOR INVESTIGATION. THE CONTACT WILL BE CALLING THE MANUFACTURER OF CHRYSLER TO FILE A COMPLAINT. THE CONTACT FELT THAT IF THIS CONTINUED TO HAPPEN, ONE DAY THE SERPENTINE BELT WILL POP OFF AND HE WILL LOSE CONTROL OF THE STEERING AND SOMETHING DRASTIC COULD HAPPEN. THIS VEHICLE HAD 62,500 MILES, AND WAS NOT SURE HOW MANY MILES WERE ON THE VEHICLE WHEN THE SERPENTINE BELT POPPED OFF THE FIRST TIME. THE CONTACT WILL HAVE ALL REPAIR ORDERS AVAILABLE FOR THIS INVESTIGATION. *AK THE CONSUMER STATES THE BELT WAS OKAY PER DEALER AND REINSTALLED. THE CONSUMER HAS PROVIDED INVOICES OF REPAIR. UPDATED 05/04/07. *JB

TL* - THE CONTACT HAS A 2000 CHRYSLER TOWN AND COUNTRY AND STATED THAT THE PLASTIC HEADLIGHT COVER TURNED GRAY AND CLOUDY. THIS INTERFERED WITH THE AMOUNT OF ILLUMINATION IT DISPLAYED. THE DEALERSHIP STATED THAT THEY HAVE HAD NUMEROUS COMPLAINTS REGARDING THE SAME PROBLEM, BUT UNFORTUNATELY THEY COULD NOT COVER THE REPAIR COST UNTIL THE MANUFACTURER SET UP A RECALL. *AK UPDATED 1/26/2007 - *NM

WE HAVE HAD NUMEROUS OCCASIONS OF THE SEAT BELTS COMING UNLATCHED FOR NO APPARENT REASON, OR SEEMING TO BE LATCHED CORRECTLY AND THEN FINDING OUT MILES LATER THAT IT POPS OUT AND MAYBE WASN'T LATCHED CORRECTLY IN THE FIRST PLACE. I HAVE 4 CHILDREN, RANGING IN AGE 2-11, AND WE HAVE HAD THIS PROBLEM WITH ALL OF THE SEATS. I HAVE ALSO READ ONLINE WHILE INVESTIGATING THIS ISSUE, THAT THIS IS NOT AN ISOLATED INCIDENT AND THAT DEATH HAS OCCURRED DUE TO THIS PROBLEM. WHY HAS THERE NOT BEEN A RECALL OF THESE SEAT BELTS WHEN THEY ARE CLEARLY DEFECTIVE? I AM REQUESTING THAT YOU, DAIMLER CHRYSLER, REPLACE ALL OF THE SEAT BELTS IN THE CHRYSLER TOWN AND COUNTRY OWNED BY US, LISTED ABOVE, FREE OF CHARGE, TO SHOW YOUR GOOD WILL IN THIS SITUATION. IT WOULD BE DISASTROUS FOR THIS ISSUE OF THE SEAT BELT UNLATCHING ITSELF IN A WRECK TO HAPPEN AGAIN AND LEAVE US WITH AN INJURED OR DEAD CHILD OR ADULT. I AM CONFIDENT THAT YOU WILL STAND UP AND BE RESPONSIBLE AND FIX THIS ISSUE. 119134 MILES 2000 TOWN & COUNTRY LXI. *NM

AFTER SEVERAL MONTHS OF PROBLEMS WITH MY POWER SEAT MEMORY SYSTEM(MY SEATS WOULD SWITCH TO A SETTING THAT WAS NOT PROGRAMMED BY MYSELF), I CONTACTED MY DEALER AND ADVISED THEM OF MY SITUATION. THIS UNWANTED ADJUSTMENT COULD BE REPLICATED BY PRESSING THE UNLOCK BUTTON ON MY FOB. I BEGAN UNLOCKING MY VAN WITH MY KEY. I ADVISED MY DEALER AGAIN. THIS PAST JUNE, WHILE OPERATING MY VAN ONTO A FREEWAY, THE SEAT BEGAN TO CHANGE POSITIONS AND THE MIRRORS READJUSTED. MY CHILDREN AND A FAMILY FRIEND OBSERVED THIS ACTION AS IT OCCURRED. I GRABBED HOLD OF THE WHEEL AND READJUSTED ALL OF THE ABOVE MENTIONED ITEMS WHILE STILL MAINTAINING CONTROL. THIS PROCESS HAS RECURRED ON AT LEAST FIVE OCCASIONS. UPON RETURN FROM OUR VACATION, I NOTIFIED THE DEALER AND MADE AN APPOINTMENT. AFTER SEVERAL HOURS AT THE DEALERSHIP, THEY STATED THAT MY OPTIONS WERE TO DISCONNECT THE AUTO-SETTING OR RETURN THE VEHICLE WHEN A PARTICULAR COMPUTER WAS RETURNED TO THEM. MY VISIT COST ME SEVERAL HOURS AND A BILL OF OVER $98.00. CURRENTLY I AM ABLE TO MANUALLY ADJUST THE SEAT AND MIRROR. *NM

THE SERPENTINE BELT ON MY 2000 CHRYSLER TOWN & COUNTRY VAN POPS OFF CAUSING LOSS OF POWER STEERING, ALTERNATOR AND WATER PUMP. VERY DANGEROUS TO HAVE TO SAFELY DRIVE TO A STOP WITHOUT POWER STEERING. BELT HAS BEEN REPLACED. TENSIONER HAS BEEN REPLACED. PULLEYS HAVE BEEN REPLACED. DEALERS AND PRIVATE SHOPS HAVE NO CLUE WHAT IS WRONG, BUT OWNERS DO- THE TENSIONER GETS OUT OF ALIGNMENT! GOODYEAR AND GATES HAVE BEGUN TO MARKET KITS TO FIX THE PROBLEM, BUT THE MANUFACTURER SHOULD DO A RECALL. JUST "GOOGLE" TO SEE HOW MANY OWNERS ARE AFFECTED. THIS IS A SERIOUS SAFETY ISSUE! THE INCIDENT DATE I LIST IS THE LAST OF 4 INCIDENTS IN THE PAST 2 YEARS. *NM

DT*: THE CONTACT STATED THE PLASTIC HEADLIGHT COVER TURNED A GRAY COLOR. THIS INTERFERED WITH THE AMOUNT OF ILLUMINATION. THE DEALERSHIP DETERMINED THE COVERS NEEDED TO BE REPLACED. UPDATED 10/20/06. *JB

DT*: THE CONTACT STATED AFTER A LONG TRIP THE DRIVER HAD A HEADACHE. UPON INSPECTING UNDER THE HOOD, THE CONTACT NOTICED THE PIPE THAT RAN FROM THE CYLINDER HEAD TO THE EXHAUST WAS LEAKING. THE DEALERSHIP CONFIRMED THE PIPE WAS LEAKING AND NEEDED TO BE REPLACED.

AT 69800 MILES THE TRANSMISSION WOULD SHUDDER BETWEEN 35 AND 45 MPH. AT FIRST THIS HAPPENED FAIRLY INFREQUENTLY. IT KEPT HAPPENING MORE AND MORE OFTEN. NOW AT 74500 MILES IT OCCURS EVERY TIME WE USE THE VAN. *JB

COMPLAINT INVOLVES A 2000 CHRYSLER TOWN & COUNTRY LTD AWD MINVAN 3.8L ENGINE. DURING ITS ANNUAL SAFETY INSPECTION, MY MECHANIC DISCOVERED THE FLYWHEEL WAS CRACKED. I HAD BROUGHT THE VEHICLE IN TO A) HAVE IT INSPECTED B) CHECK A METALLIC NOISE THE ENGINE HAD WHEN THE A/C WAS ON. VEHICLE PASSED THE SAFETY INSPECTION, HOWEVER HE INFORMED ME THE FLYWHEEL WAS CRACKED AND SHOULD NOT BE DRIVEN UNTIL FIXED. IT WAS MY UNDERSTANDING THAT IF IT FAILED COMPLETELY IT COULD CAUSE AN EXPLOSION WITH THE TRANSMISSION CASE BEING BLOWN APART - NOT A GOOD THING WHEN THIS VEHICLE IS USED PRIMARILY BY MY WIFE WITH OUR CHILDREN AS THE MAIN CARGO. I HAD THE VEHICLE REPAIRED WHICH COST APPROXIAMATELY $560. *JB

DT*: THE CONTACT STATED THE DRIVER SIDE STRUT TOWER WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE SEPARATE OCCASIONS WHERE THE TOWER WAS CLEANED AND A PROTECTIVE COATING WAS APPLIED. THE RUST CONTINUED TO FORM AND HOLES WERE NOW PRESENT. *AK UPDATED 9/22/2006 - *NM

DT*: THE CONTACT STATED WHILE TRAVELING 5 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE STRIKING ANOTHER VEHICLE. UPON INSPECTION, THE DRIVER SIDE FRONT TIRE WAS OBSERVED TO BE LEANING INWARD. THERE WAS A POLICE REPORT FILED AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC THAT DETERMINED THE SPINDLE ASSEMBLY FRACTURED, AND WOULD NEED TO BE REPLACED.

2000 CHRYSLER TOWN & COUNTRY LXI ALL WHEEL DRIVE: 01/2003 FAILURE AT THE BATTERY, WILL NOT TAKE A CHARGE (BATTERY REPLACED) 06/2005 BATTERY LEAKING ACID AND DAMAGED WIRE HARNESS THROTTLE POSITION SENSOR REPLACED $260.00 THROTTLE POSITION SENSOR REPLACED **AGAIN** $72.00 NEW BATTERY $71.00 SENSOR MAP $80.00 WIRING ENGINE $837.00 LABOR $504.00 A REOCCURRING PROBLEM WITH MOPAR BATTERIES HAS COST ME $2000.00 2 LOCAL CHRYSLER DEALERSHIPS HAVE BEEN UNABLE OR UNWILLING TO CONTACT THE LOCAL CHRYSLER REPRESENTATIVE AND CHRYSLER THEMSELVES DIRECTED ME BACK TO LOCAL DEALERSHIPS. NO SATISFACTION WITH THIS COMPANY OR MOPAR PRODUCTS. *JB

I TOOK MY 2000 CHRYSLER MINI VAN TO THE CONYER, GA DEALERSHIP TO FIND OUT WHY MY AIRBAG LIGHT CAME ON AND MY HORN STOPPED WORKING AND I WAS TOLD BY THE SERVICE MAN THAT I WOULD BE CHARGE $89.00 JUST FOR THEM TO LOOK AT THE PROBLEM. I JUST RECENTLY FOUND OUT THAT THIS IS A MAJOR PROBLEM WITH ALL MINI VANS DATING BACK SEVERAL YEARS AGO. I WAS ALMOST HIT BY ANOTHER VEHICLE BECAUSE MY HORN IN MY VAN WASN'T WORKING. THIS IS A SAFETY ISSUE AND THE MANUFACTURER SHOULD ISSUE A IMMEDIATE RECALL BEFORE SOMEONE GETS KILL. *JB

1) NORMAL USE OF THE VEHICLE LED TO 2) THE DRIVER'S SIDE STRUT TOWER RUSTING AND SEPARATING UNDER THE HOOD, CAUSING A POTENTIALLY DANGEROUS LOSS OF CONTROL WHILE DRIVING THE VEHICLE 3) I NOTICED THE RUSTING AND SEPARATION AND I BROUGHT THE VEHICLE TO A CHRYSLER DEALERSHIP TO REPAIR WITH A "STRUT TOWER REPAIR KIT". THIS IS A VERY COMMON DEFECT IN CHRYSLER/DODGE MINIVANS FROM 1996-2000 AND THERE IS A TECHNICAL SERVICE BULLETIN #23-044-02 ABOUT THE CONDITION AND REPAIR. IF LEFT UNDIAGNOSED AND UN-REPAIRED, THIS COULD CAUSE A VEHICLE OWNER TO LOSE CONTROL OF THE VEHICLE WHILE DRIVING. DUE TO THE # OF INCIDENTS & REPAIRS, THIS SEEMS TO BE A PRODUCT DESIGN DEFECT. CHRYSLER HAS REFUSED TO PAY FOR OR REIMBURSE FOR THE REPAIR.*JB

I AM EXPERIENCING CORROSION PENETRATION OF THE DRIVER'S SIDE STRUT TOWER ON MY 2000 CHRYSLER TOWN AND COUNTRY LIMITED MINIVAN. THE BODY OF THE VAN INCLUDING THE PASSENGER SIDE STRUT TOWER IS ABSENT OF ANY CORROSION. I JUST BECAME AWARE OF A SERVICE BULLETIN CHRYSLER ISSUED ON OCTOBER 14, 2002 FOR CORRECTING THIS PROBLEM (BULLETIN # 23-044-02). IT SEEMS APPARENT TO ME THAT CHRYSLER HAS BEEN AWARE OF THIS ISSUE FOR SOME TIME AND SHOULD HAVE AS A MINIMUM ALERTED OWNERS TO THIS POTENTIAL PROBLEM BEFORE IT MAGNIFIED ITSELF. I BELIEVE CHRYSLER NOW SHOULD INCUR THE COST FOR REPAIR OF THIS OBVIOUS DEFECT.*JB

SUDDEN LOSS OF TRANSMISSION FLUID RESULTED IN ENGINE LIGHT WARNING. INTERNET SEARCHES ON THIS VEHICLE PROVIDED SIMILAR COMPLAINTS ON THIS 2000 TOWN & COUNTRY VAN. IT HAS 56,000 MILES. ALSO REPORTED LEAK OF BRAKE FLUID AND DEALER SUGGESTED REPLACEMENT OF FAULTY BRAKE FLUID DRUMS (POTENTIAL SAFETY ISSUE). INFORMED CHRYSLER REGARDING THIS MATTER BUT THEY REFUSED WARRANTY COVERAGE, RESULTING IN EXPENSIVE REPAIR WORK OVER $600 FOR TRANSMISSION FLUID AND BRAKE PAD REPAIR WORK. ALSO, DRIVER'S SIDE AUTOMATIC WINDOW MOTOR STOPPED FUNCTIONING AND REPLACEMENT WAS NECESSARY $325. DEALER REPORTED FREQUENT PROBLEMS WITH MOTOR. DEALER INFORMED 9 OUT OF 10 TIMES ISSUE RELATED TO REPLACEMENT OF MOTOR SO GLASS CAN FUNCTION CORRECTLY. REQUIRED TO FUNCTION TO PASS DE SAFETY INSPECTION. WHEN ATTEMPTED TO CHANGE FLAT TIRE, THE HYDRAULIC GAUGE DID NOT HOLD THE WEIGHT OF THE VEHICLE AND BUCKLED. FAULTY AND DANGEROUS HYDRAULIC TIRE REPLACEMENT EQUIPMENT AND CAN CAUSE VERY SERIOUS INJURY. *NM

WE OWN A 2000 CHRYSLER TOWN AND COUNTRY LIMITED MINIVAN. THE MIDDLE ROW OF SEATS ARE REMOVABLE. FROM TIME TO TIME, WE REMOVE AND REINSTALL THE SEATS PER THE DIRECTIONS IN THE MANUAL. AFTER EACH TIME WE REINSTALL THE SEAT, WE ENSURE THAT THE SEAT IS SECURE BY MAKING SURE IT CAN'T DISENGAGE. DESPITE THIS, THE MIDDLE SEATS PERIODICALLY DISENGAGES SPONTANEOUSLY, POPS OUT, AND TIPS FORWARD OR BACKWARD WITH OUR CHILD IN IT. WHEN THIS HAPPENS, WE STOP THE CAR, PULL OVER, AND PUT THE KID IN A DIFFERENT SEAT. THEN WE REINSTALL THE SEAT WHEN WE ARE AT SAFER SPOT. WE TEST AGAIN TO MAKE SURE THE INSTALLATION IS SECURE AND CONTINUE DRIVING. THEN, A FEW WEEKS OR MONTHS LATER, THE SEAT POPS OUT AGAIN. THE MOST RECENT SUCH INCIDENT IS DATED BELOW. *JB

2000 CHRYSLER TOWN AND COUNTRY THE STRUT TOWER ON THE DRIVERS SIDE HAS SEVERE RUSTING AND I BELIEVE THAT IF THE STRUT TOWER FAILS, THE VEHICLE WILL BECOME UNSAFE. *NM

DRIVERS SIDE STRUT TOWER IS RUSTING OUT. *JB

2000 CHRYSLER TOWN AND COUNTRY HORN AND AIR BAG DOES NOT WORK. *TS ***NO ANSWER REQUIRED*** THE CONSUMER HAD THE CLOCKSPRING REPAIR PRIOR TO RECEIVING RECALL NOTICE 04V480000. THE CONSUMER REQUESTED REIMBURSEMENT FROM THE MANUFACTURER. *NM

TRANSMISSION FAILURE OF 2000 TOWN AND COUNTRY CHRYSLER VAN. VAN BROUGHT TO DEALER FOR REPAIR OF SLIPPING TRANSMISSION 2002 REPLACED TRANSMISSION PUMP HOSE GASKET AND FILTER AND INFORMED NOT COVERED BY WARRANTY. AUTOMATIC TRANSMISSION CONTINUE TO SLIP IN FREEZING TEMPERATURE UNTIL CAR WARMED UP. NO TRANSMISSION PROBLEMS IN WARM WEATHER. PROBLEM COMMUNED UNTIL ESCALATED WINTER 05 UNABLE TO DRIVE CAR SAFELY AND CHECK ENGINE LIGHT ENGAGED. CAR BROUGHT TO TRANSMISSION SPECIALIST WHO REPORTED TRANSMISSION APPEARS NOT TO HAVE BEEN CORRECTLY ASSEMBLED. CHRYSLER DEALER NOTIFIED STATES THIS IS NOT POSSIBLE. *JB

DRIVER SEAT WARMER SHOCKING DRIVER THEN BURN HOLE 11/2-2 INCHES INTO LEATHER SEAT. *JB

DT: THE CONTACT STATED THAT THREE OF FOUR TIRES WERE LEAKING AIR. THIS AIR LEAKAGE WAS DUE TO DEFECTIVE WHEELS. THERE WERE PITS WHERE BEADS SET IN THE WHEEL OF THE VEHICLE. THE TIRE DEALER TIRE ADDED SEALANT TO THE BEAD, AND THIS DID NOT CORRECT THE PROBLEM. THE TIRE DEALER RECOMMENDED THAT THE WHEELS BE REPLACED. ONE OF TIRES EXPERIENCED EXTREME OVERNIGHT LEAKAGE. THE OTHER TWO TIRES ONLY LEAKED SLOWLY. THE WHEELS HAVE NOT BEEN REPLACED AT THIS TIME. THE MANUFACTURER WOULD NOT COVER THE WHEELS UNDER PERSONALIZED SERVICE CONTRACT WARRANTY. THE WHEELS WERE CHROME PLATED ALUMINUM AND CORROSION CAUSED THESE PITS. *AK UPDATED 12/7/2005. *NM

WHILE NEGOTIATING A CURVE, I LOST ALL CONTROL OF STEERING. MY VAN WENT INTO A DITCH. THE TIE ROD END JUST CAME OUT. THERE IS NO RUST, NO DAMAGE, ETC. IT JUST CAME UNDONE. I HAD TO BUY A NEW ONE AND HAVE IT REPLACED. THE AUTO PARTS DEALER HAS NEVER SEEN ONE THAT JUST CAME APART. *NM

(1) I OWN A 2000 CHRYSLER TOWN & COUNTRY (WITH LESS THAN 70,000 MILES) WHICH I PURCHASED ONLY FIVE MONTHS AGO. WHILE ON VACATION FAR FROM HOME, THE TRANSMISSION STARTED WHINING LOUDLY AND SHIFTING ROUGHLY. (2) I HAD THE VEHICLE CHECKED BY TWO DIFFERENT MECHANICS WHO BOTH INFORMED ME THAT THE TRANSMISSION WAS FAILING. (3) THE TRANSMISSION HAD TO BE REPLACED COMPLETELY AT A COST TO ME OF APPROXIMATELY $2800.

EVENT LEADING TO FAILURE: NONE -(LOW BATTERY) APPARENTLY CAUSES FAILURE (WEAR/TEAR ITEM) MEANING THIS IS GUARANTEED TO HAPPEN EVERY 4-5 YEARS! FAILURE: SUDDEN FAILURE OF THE TACHOMETER AND SPEEDOMETER GUAGES - AFTER WORK WAS PERFORMED DEALER CLAIMED THE PCM MODULE SHUT OFF (DO NOT KNOW WHAT THIS IS) WHICH APPARENTLY CONTROLS THESE ITEMS. CORRECTION: BATTERY REPLACED DUE TO LOW BATTERY - APPARENTLY I WAS TOLD THAT, BY DESIGN, THE PCM MODULE WILL SHUT OFF ON A LOW CURRENT CONDITION FROM THE BATTERY BUT STILL ALLOW THE MOTOR VEHICLE TO OPERATE. THIS PLACES THE VEHICLE IN A CONDITION THAT IT IS ILLEGAL TO DRIVE THE VEHICLE WITH AN INOPERABLE SPEEDOMETER. IN ADDITION, SINCE THE MODULE IS 'SHUTOFF', NO BATTERY WARNING OR CHECK ENGINE WARNING INDICATORS FUNCTION TO NOTIFY YOU OF A PROBLEM. THIS WAS INCORRECTLY REPLACED 6 MONTHS EARLIER (JAN 2005) WITH A NEW SPEEDOMETER CONTROL.

THE HEADLIGHTS ON OUR 2000 CHRYSLER TOWN & COUNTRY AWD VAN HAVE FADED TO AN UNSAFE DIM LEVEL OF LIGHT. WE TOOK THE VEHICLE TO THE DEALER AND WERE TOLD IT WASN'T UNDER WARRANTY. THEY WANTED OVER $1000 TO PUT ALL NEW HEADLIGHT ASSEMBLIES. WE TRIED NEW BULBS ON OUR OWN, BUT IT DIDN'T FIX THE PROBLEM. THIS VEHICLE IS AN EXPENSIVE, TOP-OF-THE-LINE MODEL AND MUCH TOO NEW TO HAVE SOMETHING AS IMPORTANT AS HEADLIGHTS FAIL. WE STILL FEEL THEY HAVE DIMMED AND ARE NOT SAFE. THIS IS THE FIRST COMPLAINT WE HAVE MADE. VIN: [XXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHILE DRIVING 15 MPH THE FAN BELT SLIPS OFF ONLY WHEN RAINING. AS A RESULT, VEHICLE OVERHEATS VERY QUICKLY ,STEERING AND BRAKES MALFUNCTION. *AK STILL WAITING ON A PART, DEALING WITH DEALER.

WATER CONDENSATION FROM AIR CONDITION LEAKS INSIDE THE VEHICLE AT THE DRIVER'S FEET . I BOUGHT THE VEHICLE ( CHRYSLER TOWN & COUNTRY MINIVAN) IN APRIL 2000, AND THE LEAK STARTED IN 2002. THE DEALER ATTEMPTED FOUR TIMES TO FIX IT SINCE 2002. NOW THE VAN IS OUT OF WARANTY, AND THE DEALER THINKS THAT THE A/C EVAPORATOR IS AT FAULT AND THEY WANT TO CHARGE ME TO FIXT. I DECLINED TO PAY BECAUSE I BELIEVE THAT THE DEALER SHOULD HAVE FIXED THE VAN BEFORE THE WARRANTY EXPIRED. THE DEALER STILL CHARGED ME $78 FOR TELLING ME THAT IN ORDER TO FIX THE PROBLEM THEY HAVE TO REPLACE THE EVAPORATOR. *AK

EVERY TIME THE VEHICLE RAN ON WET ROAD THE SERPENTINE BELT CAME OFF THE PULLEY. THIS CAUSED THE VEHICLE TO STALL AND LOSE POWER STEERING CONTROL. VEHICLE HAD NOT BEEN TAKEN TO THE DEALER.*AK DEALER WAS CONTACTED, THEY WERE FAMILIAR WITH THE PROBLEM AND HAD A SUGGESTION FOR CORRECTION. CONSUMER WANTS TO KNOW WHY WOULD THE DEALER BE SO FAMILIAR WITH THE PROBLEM IF IT WASN'T A REGULARLY OCCURRING PROBLEM. *BF *NM

ON 2 SEPARATE OCCASIONS THE SERPENTINE BELT CAME OFF THE PULLEY WHILE DRIVING. WHEN THIS OCCURRED THE VEHICLE LOST ENGINE COOLANT, POWER BRAKES AND STEERING, ALMOST RESULTING IN AN ACCIDENT. THE DEALERSHIP COULD NOT INDICATE WHY THE SERPENTINE BELT CAME OFF. THEY JUST REPLACED IT. *AK THE FIRST INCIDENT OCCURRED DURING LIGHT RAIN. THE SECOND INCIDENT REVEALED A DRAIN FORM A PRIOR REPAIR TO AN EVAPORATOR HAD FALLEN OFF AND ALLOWED WATER TO DRIP DIRECTLY ONTO THE SERPENTINE BELT, WHICH SUPPOSEDLY ALLOWED THE BELT TO JUMP OFF OF THE PULLEYS. *SC

HEADLIGHTS WOULD COME ON AND GO OFF INTERMITTENTLY WHILE DRIVING AT NIGHT. VEHICLE HAD BEEN TO THE DEALER, WHO INFORMED THE CONSUMER THAT THEY COULD NOT FIND ANY THING WRONG.*AK

VEHICLE SLIPPED OUT OF THE PARK AND ROLLED DOWN A HILL HITTING A TREE. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

THE FRONT DRIVER SIDE TOP STRUT IS COMING THROUGH THE CHASSIS. THE POWER STEERING FAILED WHEN MAKING A RIGHT TURN. THE DRIVER SIDE GETS WET AND THE DRIVER SHOULDER HARNESS IS GETTING WET, AND MOLDING, AND THE ANCHORAGE IS RUSTING. .

WHILE DRIVING MY CAR WITH THE SEAT HEATER ON, IT SUDDENLY GOT VERY HOT, SO I TURNED THE HEATER OFF. WHEN I GOT TO MY DESTINATION I SAW A HOLE ABOUT THE SIZE OF A PENCIL ERASER HAD BURNED THROUGH THE LEATHER. I LATER REALIZED THAT THERE WAS A HOLE IN MY PANTS AND THE BACK OF MY LEG WAS BURNT. WHEN I CONTACTED CHRYSLER, I WAS TOLD THAT I WOULD HAVE TO PAY FOR ALL REPAIRS SINCE MY 3 YEAR WARRANTY WAS UP. BY THE WAY, THE HEATER NO LONGER FUNCTIONS, ALTHOUGH THE LIGHT ON THE SWITCH STILL ACTIVATES WHEN DEPRESSED, MEANING ANY FUSE IN THE SYSTEM NEVER BLEW. *JB

DEALERSHIP WILL NOT REPAIR RECALL 04V480000 CONCERNING CLOCK SPRING UNLESS THE PART FAILED. THE PROBLEM WAS NOT RESOLVED. ROSS CHRYSLER 828-264-3626. *AK RECALL CAMPAIGN: THE CONSUMER TOOK THE VEHICLE IN FOR AN OIL CHANGE AND INQUIRED ABOUT THE RECALL LETTER AND THE VEHICLE WAS SERVICED FOR THE RECALL. *TC

THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE DRIVER NOTICED WHILE PRESSING THE HORN IT HAD NO SOUND. THE DRIVER WAS ABLE TO DRIVE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE CLOCK SPRING NEEDED TO BE REPLACED.. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

(1) RAISED VEHICLE UP OFF THE GROUND WITH NEW JACK; (2) WHILE PERSON UNDER CAR, JACK COLAPSED AND ALMOST CRUSHED PERSON; (3) REPORTED PROBLEM TO CHRYSLER, AND THEY STATED TOO BAD, COULDN'T DO ANYTHING. *AK

THE MIRROR SWITCH WIRE CAUGHT ON FIRE UNEXPECTEDLY. CONSUMER HAD TO PULL OVER, AND USE A FIRE EXTINGUISHER IN ORDER TO PUT OUT THE FIRE. MANUFACTURER WAS CONTACTED BY CONSUMER.*AK

THE VEHICLE HAS A SEAT HEATER. WHILE THE CONSUMER WAS DRIVING, THE PASSENGER'S SEAT HEATER CAUGHT ON FIRE, BURNING A HOLE IN THE SEAT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO SAID THEY WOULD REPAIR IT. HOWEVER, THE CONSUMER WANTED TO INFORM NHTSA THAT THIS DEFECT OCCURRED, AND WANTED TO KNOW IF THE MANUFACTURER HAD REPORTED THIS DEFECT. *AK *SC *JB

THE SECOND ROW PASSENGER SIDE SEAT HAS A BOX UNDER IT THAT GETS HOT WHEN TURNING THE REAR HEATER ON. CONSUMER HAS A CHILD THAT SITS IN THAT SEAT, AND THE SEAT OVERHEATS. THIS WAS DISCOVERED WHEN THE CHILD DROPPED AN ARTICLE AND THE CONSUMER REACHED TO PICK IT UP .*AK

THE HEAT FROM THE SEAT CAUSED PASSENGER'S SEAT TO CATCH ON FIRE. CONSUMER WILL TAKE THE VEHICLE TO DEALER FOR REPAIRS. *AK

9/4/02 CHRYSLER REPLACED HEATED SEAT ELEMENT DUE TO NOT FUNCTIONING PROPERLY. 12/17/04 HEATED SEAT BURNT HOLE IN SEAT CUSHION CHRYSLER FIRST REFUSED TO COVER DUE TO VEHICLE BEING OVER WARRANTY PERIOD, I CALLED CHRYSLER AND THEY HAVE OFFERED TO PAY 50%. *JB

THE EXHAUST PIPE WAS DEFECTIVE, AND DEALER WAS UNABLE TO OBTAIN THE PART. MANUFACTURER STATED IT WILL BE IN AROUND THE END OF DECEMBER. *AK *NM

AFTER HAVING TO REPLACE THE TIRES THREE TIMES AIR IS STILL LEAKING FROM THE RIMS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK