“the brake lines rust and they burst this occurred on my main brake line going to the abs controller I had no brakes from mechanics they say this is a common problem on usa made cars brake lines should never ever rust and burst”
Owner complaint, filed Nov 20, 2023
“Brake lines rusted and brakes failed twice while driving vehicle. There were no accidents. First incident was the rear brake line burst. I replaced the rusted brake line. Front brake line burst 6 months after rear brake line was replaced. All front brake lines were so rusted, I removed and replaced all of them as a precaution.”
Owner complaint, filed Feb 4, 2018 at 215,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the brakesRecall (red: the brakes)NHTSA investigation opened
Complaints about the 2002 Suburban peaked in 2005, with 60 filed that year. Owners had filed 28 complaints about the brakes before the first recall that covers it, 05V379000 in August 2005; 76 more have come in since. In 2023 owners filed 2 so far.
Filed May 19, 200688,303 vehiclesHoneywell International, Inc.
Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.
Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip05V379000
Filed Aug 29, 20051,353,718 vehiclesGeneral Motors Corp.
Defect. CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES MAY EXPERIENCE UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CONDITION IS MORE LIKELY TO OCCUR IN ENVIRONMENTALLY CORROSIVE AREAS. THIS RECALL WILL BE LAUNCHED IN THE "SALT BELT" STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MARYLAND, MASSACHUSETTS, MAINE, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA ONLY.
Risk. THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS ARE TO REMOVE THE WHEEL SPEED SENSOR AND THOROUGHLY CLEAN THE WHEEL SPEED SENSOR MOUNTING SURFACE ON THE BEARING, APPLY RUST INHIBITOR TO THE CLEANED SURFACE, GREASE THE MOUNTING SURFACE, REINSTALL THE WHEEL SPEED SENSOR, AND CHECK THE PEAK-TO-PEAK OUTPUT VOLTAGE TO ENSURE THE WHEEL SPEED SIGNAL IS WITHIN SPECIFICATIONS. THE RECALL BEGAN SEPTEMBER 22, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
Filed Mar 7, 20033,674 vehiclesSouthern Comfort Conversions
Defect. CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Risk. THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy. DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
All 4 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 8 name the 2002 Suburban.
Brake line corrosion failureEngineering analysis EA11001Closed
Opened Jan 5, 2011Closed Apr 8, 2015brakes
On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has viewed as salt states for investigations of corrosion related issues:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and …
Brake line corrosion failurePreliminary evaluation PE10010Closed
Opened Mar 30, 2010Closed Jan 5, 2011brakes
The Office of Defects Investigation (ODI) received Defect Petition DP10-003 on March 2, 2010, requesting the investigation of model year (MY) 2003 Chevrolet Silverado 2500HD 4WD pickup trucks for corrosion failures of the vehicle brake lines.DP10-003 was granted and on March 30, 2010, Preliminary Evaluation PE10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by General Motors Corporation (GM).On July 2, 2010, ODI received GM's response to an information request, which included GM's assessment of the frequency …
CRANK POSITION SENSOR FAILURE - STALLPreliminary evaluation PE06016Closed
Opened May 4, 2006Closed Sep 14, 2006engine
The office of defects investigation (odi) opened a preliminary evaluation (pe06-016) on may 4, 2006 based on eleven vehicle owner questionnaires (voqs) and early warning (ewr) data alleging sudden engine shutdown while driving as a result of crank position sensor failures in my 2001-2002 general motors c/k platform vehicles equipped with 8.1l engines.in response to an information request letter sent by odi, general motors (GM) provided owner complaint information, field reports and warranty claim data based on a population of 108,338 vehicles. The data was categorized by engine stalls while …
Opened Dec 20, 2005Closed May 31, 2006parking brake
Odi's review of complaint data received since the close of ea04-011 revealed no indication that the investigation should be re-opened.more details can be found in the federal register notice enclosed in the dp05-009 public file.odi reserves the right to reopen the investigation in the future should conditions warrant.
Opened Apr 28, 2005Closed Sep 13, 2005Led to recall 05V379000brakes
In a letter dated august 29, 2005, GM notified odi that it was recalling certain model year 1999 through 2002 c/k pickup trucks and sport utility vehicles to correct a problem with anti-lock brake system (ABS) wheel speed sensor corrosion that may result in unwanted ABS activation and extended stopping distances during low-speed braking (recall 05v-379).GM's recall covers approximately 804,000 vehicles currently registered in the following 14 salt-belt states:connecticut, illinois, indiana, massachusetts, maine, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, …
Opened Apr 30, 2004Closed Feb 28, 2005Led to recall 05V005000brakes
Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. Gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report.
STEEL WHEEL RIM FRACTUREPreliminary evaluation PE03026Closed
Opened Jun 12, 2003Closed Nov 3, 2003wheels
There have been less than 2 complaints per 100,000 subject vehicles related to the alleged defect.the oldest vehicles (my 1999) have only 2 complaints in over 140 thousand vehicles after over 4 years in service.the rate of warranty claims potentially related to the alleged defect is less than 0.1%.there are no known incidents involving rapid loss of tire pressure or loss of vehicle control. A defect trend has not been identified at this time.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by NHTSA that no safety-related defect …
Opened Aug 1, 2002Closed Jan 12, 2004throttle and acceleration
This investigation involves the general motors corporation (GM)throttle body (tb) utilized in model year (my) 1999-2002 silverado, sierra, tahoe, suburban, avalanche and yukon (subject vehicle(s)) with 4.8l, 5.3l, and 6.0l engines. The tb valve may intermittently stick in a closed position.in such a situation, an operator may apply additional accelerator pedal force to increase engine speed.the application of additional accelerator pedal force, to open a stuck throttle valve, may open the throttle valve more than intended and, in turn, accelerate the engine and vehicle more than intended and …
Technical service bulletins
568 on file
Repair instructions the manufacturer sent its dealers for the 2002 Suburban. Not recalls: the fix is usually free only while the car is under warranty.
equipment 151engine 115electrical system 60transmission 46brakes 32body and frame 23fuel system 20steering 19
General CommunicationService campaignAug 26, 2024electrical system
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to …
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
Showing the newest 6 of 32 bulletins about the brakes, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2002 Chevrolet Suburban 4-DR. w/SAB
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★★★★★
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New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Service Brakes
Filed Nov 20, 2023OH
The brake lines rust and they burst this occurred on my main brake line going to the abs controller I had no brakes from mechanics they say this is a common problem on usa made cars brake lines should never ever rust and burst
Steering
Filed Feb 14, 2023IL
When driving at highway speeds or even around town the vehicle randomly jerks to one side or another alignment was just done and was told all was good tires are new Pitman armor place ball joints replaced still having the issue of it darting specially when going around curves it wants to pull vehicle to the ditch and I look like I am driving drunk which I'm not I've had my mechanic try to inspect the issue he couldn't find it I heard they're made possibly be a TSB out for it but it's hidden
Service Brakes
Filed Dec 16, 2022IL
Component SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Tires
Filed Jan 3, 2022MO
275/75 r16 tires coming apart on the side walls
Wheels
Filed Jul 16, 2021CO
Spare tire hoist wire broke and spare tire was released from vehicle on the highway. Vehicle was doing speed limit of 75mph and spare tire barely missed traffic behind vehicle.
Air BagsCrash1 injured
Filed Jul 8, 2021260,000 milesVA
The contact owned a 2002 Chevrolet Suburban. The contact stated that while driving at 40 mph, there were cicadas flying towards the front driver side windshield that obstructed the contact's visibility which caused the contact to crash into a utility pole. The air bags did not deploy. The contact was transported to the hospital by ambulance for injuries sustained. A police report was filed. The vehicle was first towed to a towing yard then towed to an auto body shop where the insurance company deemed it totaled. The manufacturer was made aware of the failure and had sent out a field representative to inspect the vehicle and retrieved the event data recorder from the vehicle. The failure mileage was 260,000.
Steering
Filed Jun 4, 2021CA
The steering pump has plenty of fluid in the reservoir and has been changed regularly. All of the sudden all power assisted steering disappeared when turning to the left making parking nearly impossible causing a great safety concern as this is my only vehicle and now my wife cannot take the truck anywhere. According to other owners, it's a common issue caused by the booster valve sticking shut and when I inquired about repair, I was quoted a part cost of 300 bucks which I don't have at all. Hopefully enough folks report this issue resulting in action taken by NHTSA even though the vehicle is almost 20 years old.
Structure › BodyCrash1 injured
Filed Jan 21, 2021216,234 milesCA
I WAS ON THE FREEWAY THERE WAS TRAFFIC I WENT TO SLOW DOWN MY BRAKES LOCKED UP ON ME MY CAR FISH TAILED I RELEASED THE BRAKES AND THEY WERE STILL STILL LOCKED. CAUSED ME TO SLID AT LEAST 30 FEET I WAS ONLY GOING 35. WHICH CAUSED ME SLAM INTO THE CENTER DIVIDER
Unknown or Other
Filed May 6, 2020130,000 milesOH
WHEN YOU PUSH ON THE HORN NOTHING HAPPENS, BUT THE PANIC BUTTON ON THE REMOTE MAKES THE HORN GO OFF. IT'S NOT THE HORN UNDER THE HOOD, THAT IS FAULTY, IT IS THE SWITCH INSIDE THE STEERING WHEEL BURNED UP. I HAVE ASKED MULTIPLE MECHANICS TO FIX THIS AND THEY SAID IT WOULD TAKE A WHOLE DAY AND THE STEERING WHEEL AND AIRBAG WOULD HAVE TO BE REMOVED. THEY SAID THAT THEY SEE THIS SWITCH BURN UP ALL THE TIME IN GM STEERING WHEELS. IT WILL COST A LOT IN LABOR AND ALSO PARTS. *TR
Service Brakes
Filed Nov 4, 20191,000 milesVA
PARKING BRAKE WILL NOT HOLD THE CAR IN PLACE AND WAS LIKE THAT WHEN I BOUGHT IT NEW. UNABLE TO REPAIR IT TO MAKE IT HOLD THE CAR. PROBLEMS GETTING CAR INSPECTED.
Service BrakesFire
Filed Sep 20, 2019120,000 milesVA
WHEN DRIVING MY 2002 CHEVROLET SUBURBAN 1500 AT SPEEDS UNDER 10 MPH IN BUMPER-TO-BUMPER TRAFFIC, THE ABS INDEPENDENTLY ACTIVATED. THIS HAPPENED IN DRY WEATHER ON A FREEWAY. WHEN THE ABS INDEPENDENTLY ACTIVATED, THE CAR VIBRATED AND ACCELERATED WITH DIFFICULTY AND JERKED. THE BRAKES LOCKED UP, CAUSING A TIRE TO BLOW OUT. THE CAR CAUGHT FIRE WHERE THE BRAKES HAD LOCKED UP THE FRONT RIGHT WHEEL. THE FIRE COMMANDER WHO EXAMINED THE CAR AFTER PUTTING OUT THE FIRE AND THE MECHANIC WHO IS REPAIRING THE CAR BOTH EXPLAINED THAT IMPROPER ABS ACTIVATION LED TO A RUPTURE IN THE BRAKE LINE, EXPOSING THE LEAKING BRAKE FLUID TO THE HEAT GENERATED BY THE LOCKED BRAKES. THIS VEHICLE IS EXPERIENCING THE SAME PROBLEMS AS INDICATED IN NHTSA RECALL 05V379000 CONCERNING THE ABS SYSTEM BUT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CAR HAD BEEN TAKEN TO A GM DEALER TWO MONTHS EARLIER (IN JULY) WITH A COMPLAINT ABOUT THE SAME PROBLEMS WITH THE ABS SYSTEM. THE GM DEALER DID NOT MENTION THE RECALL BUT MADE EXTENSIVE (AND EXPENSIVE) REPAIRS TO THE CAR. THE CAR EXPERIENCED THE SAME PROBLEM AGAIN IN SEPTEMBER, WHEN IT LED TO THE FIRE. THIS WAS NOT ENOUGH TIME OR THE RIGHT SEASON FOR THE ABS TO DETERIORATE FROM SALT EXPOSURE SINCE THE JULY REPAIRS. MY CAR IS PROBABLY EXCLUDED FROM THE RECALL BECAUSE IT IS REGISTERED IN VIRGINIA. IT SHOULD HAVE BEEN INCLUDED BECAUSE THE CAR IS REGISTERED IN FAIRFAX COUNTY, VIRGINIA, LESS THAN 15 MILES FROM WASHINGTON, D.C. AND MARYLAND. FAIRFAX COUNTY IS FURTHER NOR
Service Brakes
Filed Sep 16, 2019150,000 milesWA
ANTI LOCK BRAKES ARE ACTIVATING ON THERE OWN WHEN TRYING TO STOP AND HAS ALMOST CAUSED ME TO CRASH 4 TIMES. I FINALLY PULLED THE ABS FUSE OUT THIS STOPPED IT BUT NOW I HAVE NO ABS IAM IN SOAP LAKE WASHINGTON IT SHOWS A RECALL BUT ONLY FOR A FEW STATES I BOUGHT MY SUBURBAN NEW IN BOISE IDAHO AND NOW RESIDE IN WASHINGTON STATE MY VEHACLE IS EFFECTED EXTREMELY BAD WITH THIS PROBLEM
Air Bags
Filed Sep 3, 201865,000 milesNY
CHRYSLER CANNOT FIND THE FUEL RAIL IN US OR CANADA. I CANT WALK AND HAD I NOT GOTTEN DISABLED AND HAD TO GO TO CANADA, AT FAMILIES DUE TO CHILD AND I BEING ASSAULTED AND INJURED. HAVE GOVERNMENT DOCUMENTS SHOWING WE ENTERED COUNTRY DUE TO STATEMENT ABOVE. CAR NOT USED, GARAGED FOR SEVERAL YEARS BUT TURNED ON PERIODICALLY SO CAR WOULD NOT DIE AND FLUIDS CHANGED. WOULD HAVE FILED THE LEMON LAW BACK THEN! I AM LOOKING INTO ARBITRATION ,FTC OR MEDIA. I HAVE CONTACTED MECHANICS FOR RECEIPTS AND TESTIMONY. DUE TO ENGINE LIGHT NEVER GOING OFF , AIR BAG LIGHT,AND GEARS WOULD SWITCH THEMSELVES AND ALL DIALS WOULD GO CRAZY ALL THIS WORK HAS BEEN DONE: NEW COMPUTER STARTER CATALYTIC CONVERTER EVAP LEAKS, CHANGED PARTS NO BREAKS WHILE DRIVING, BREAKLINE BROKE GAS CAP, SENSORS MUFFLER TIRES 4 NEW BATTERY PLUS, PLUS, PLUS NOW NO PART, FUEL RAIL DISCONTINUED. CAR CAN GO ON FIRE IF DRIVEN. CAR ONLY HAS 65,000 ORIGINAL MILED CHRYSLER CUST. SVC, TOLD ME TO SELL IT TO SOMEONE ELSE. FUEL RAIL DISCONTINUED , SO THEY WILL GO ON FIRE?? OR SELL FOR SCRAP? CARS ARE SUPPOSED TO LAST MORE THAN 65,000.THIS IS NEGLIGENCE AND U HAVE ENDANGERED MY FAMILY MORE THAN ONCE. MECHANIC SAID LUCKY , CANT DRIVE AT ALL. IN PKG LOT. CANT WALK, NEED CAR. TRADE IT FOR ONE OF SIMILAR VALUE AND MILEAGE. SPENT NEARLY 7,000. FIXING. NOW DISABLED AND DONT HAVE MONEY. ALSO EXPECT REFUND FOR RADIO RECALL.
Service Brakes
Filed Feb 4, 2018215,000 milesMN
BRAKE LINES RUSTED AND BRAKES FAILED TWICE WHILE DRIVING VEHICLE. THERE WERE NO ACCIDENTS. FIRST INCIDENT WAS THE REAR BRAKE LINE BURST. I REPLACED THE RUSTED BRAKE LINE. FRONT BRAKE LINE BURST 6 MONTHS AFTER REAR BRAKE LINE WAS REPLACED. ALL FRONT BRAKE LINES WERE SO RUSTED, I REMOVED AND REPLACED ALL OF THEM AS A PRECAUTION. THE BRAKE LINES RUSTED IN AREAS WHERE THEY WERE CLAMPED, SO THAT SALT AND DIRT COULD NOT BE CLEANED OUT. BRAKE LINES WERE UNPAINTED BARE STEEL.
Service Brakes
Filed Sep 9, 2017142,000 milesPA
BRAKES FAILED WHILE DRIVING 60MPH ON HIGHWAY I-476 (PHILADELPHIA PA) WITH THE FAMILY IN THE VEHICLE. UPON BRAKING TO STOP FOR TRAFFIC, THE BRAKE PEDAL WENT DIRECTLY TO THE FLOOR AND PUMPING THE PEDAL SEVERAL TIMES DID NOT RESULT IN ANY BRAKING OF THE VEHICLE. AFTER MANAGING TO GET THE VEHICLE TO A STOP ON THE SIDE OF THE ROAD, AND THEN PUMPING THE BRAKE PEDAL SEVERAL MORE TIMES, BRAKE FLUID COULD BE SEEN COMING FROM UNDERNEATH THE VEHICLE AT BOTH THE AREA AROUND THE REAR AXLE AND THE AREA UNDER THE DRIVERS SIDE SEAT. LATER, INSPECTION OF THE BRAKE LINES FOUND THEM ALL TO BE SEVERELY RUSTED. AFTER READING THAT THIS IS AN EXISTING PROBLEM WITH GM VEHICLES, IT IS GREATLY DISAPPOINTING, TO SAY THE LEAST, THAT NO NOTIFICATION OR RECALL WAS GIVEN. SUCH A SEVERE AND SCARY SAFETY PROBLEM SHOULD REQUIRE AT LEAST NOTIFICATION OF CUSTOMERS AND BETTER QUALITY DESIGN/CONTROL OF BRAKING COMPONENTS.
Service Brakes
Filed Mar 23, 2017220,000 milesWI
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL PULSATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOOR TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000.
Service Brakes
Filed Dec 1, 2016180,000 milesCT
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED. IT WAS DIAGNOSED THAT THE HUB SENSOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE. UPDATED 01/31/2017*CT
EngineFire
Filed Oct 28, 2016193,337 milesOK
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT SMELLED A SMOKE ODOR COMING FROM THE AIR CONDITIONER AND THE VEHICLE CAUGHT FIRE ON THE PASSENGER SIDE. THE CONTACT EXTINGUISHED THE FIRE BEFORE THE FIRE DEPARTMENT ARRIVED. THERE WERE NO INJURIES AND A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 193,337.
Service BrakesCrash
Filed Apr 22, 201660,000 milesNY
THE REAR BRAKE LINE FAILED FOR THE SECOND TIME AND CAUSED ME TO HAVE ACCIDENT. THE ISSUE IS THAT THE FRONT BRAKES DID NOT STOP THE VEHICLE AND THE BRAKE PEDAL WENT TO THE FLOOR. WHEN THIS HAPPENED THE FIRST TIME 2009 THE DEALER CHANGED THE MASTER CYLINDER AND OTHER BRAKE COMPONENTS STATING THAT IS WHY THE FRONT BRAKES DIDN'T WORK HOWEVER THIS FAILURE WAS EXACTLY THE SAME AS THE FIRST INCIDENT ABSOLUTELY NO BRAKES.
Air BagsFire
Filed Apr 1, 2016200,000 milesMS
THE CIRCUIT BOARD UNDER THE DRIVERS SEAT SHORTED OUT AND CAUGHT ON FIRE WHILE THE CAR WAS OCCUPIED.
Service Brakes
Filed Dec 7, 2015500 milesVA
THE PARKING BRAKE ON THIS VEHICLE HAS NEVER WORKED PROPERLY SINCE NEW AND NOW I GET A REJECTION STICKER IN THE STATE WHERE I LIVE DUE TO THIS AND THEN HAVE TO SPEND MONEY TO REPAIR IT AND IT STILL DOES NOT WORK. IT WILL NOT HOLD EVEN ON THE SLIGHTEST INCLINE. VERY DANGEROUS.
Service Brakes
Filed Nov 17, 2015VA
BRAKE LINE HAS CORRODED AND RUBBED A HOLE IN THE BRAKE LINE AND LEADED FLUIDED. HAS BEEN REPLACED AND IS RUBBING IN SAME PLACE ON FRAME AGAIN.
Service Brakes
Filed Sep 21, 2015225,000 milesGA
BRAKE LINE ROTTED OUT RESULTING IN NEAR COLLISION. SECOND FAILURE IN AUG. OF 2015 BOTH EVENTS WERE A NEAR COLLISION . THIS VEHICLE HAS BEEN KEPT IN NEAR PERFECT CONDITION AS A HAULER FOR MY TRAILER, NOW FEAR TO USE AS ALL LINES LOOK BAD, SHOULD HAVE BEEN MADE OF A NON COROSSIVE MATERIAL. VEHICLE SPENT MOST OF IT'S LIFE IN VERMONT
Fuel/Propulsion System
Filed Sep 14, 2015135,000 milesMI
THE REAR FUEL TANK STRAP BROKE BY THE BOLT. THE STRAP THEN PIVOTED DOWN ONTO THE DRIVE SHAFT. THE ONLY REASON THE TANK DID NOT HIT THE ROAD IS BECAUSE OF THE STRENGTH OF THE FUEL FILLER HOSES FROM THE GAS CAP.
Service Brakes
Filed Sep 13, 201584,000 milesWV
MY ANTILOCK BRAKES ARE GOING OFF AT SLOW SPEEDS, ALMOST CAUSING ACCIDENT, GOING ABOUT 4-5 MPH, NEED TO KNOW IF MY VIN IS COVERED IN RECALL
Service BrakesCrash
Filed Jul 27, 2015102,000 milesKY
STARTED VEHICLE PUT IN REVERSE TO BACK UP AND WHEN APPLIED BRAKES THEY PEDAL WAS SOFT AND THEN WENT TO FLOOR AND VEHICLE HIT A TREE. BRAKE LINES ARE RUSTED SEVERELY.
Service Brakes
Filed Jan 10, 2015120,000 milesOH
WENT TO PRESS ON THE BRAKE PEDAL TO PUT THE VEHICLE INTO DRIVE AND THE BRAKE PEDAL WENT TO THE FLOOR. I PUT THE VEHICLE IN PARK GOT OUT AND BRAKE FLUID WAS COMING OUT FROM UNDER THE CAR NEAR THE FRONT OF THE DRIVERS DOOR. *TR
Service Brakes
Filed Jan 8, 2015110,000 milesMA
TRAVELING ON A 4-LANE HIGHWAY, 35 MPH, APPROACHING RED LIGHT IN LINE OF HEAVY TRAFFIC. I APPLIED THE BRAKES AND FELT THE PEDAL GO TO THE FLOOR. I STEPPED ON THE EMERGENCY BRAKE AND WAS ABLE TO STOP THE TRUCK BEFORE HITTING THE VEHICLE AHEAD OF ME. SECOND INCIDENT: 2014. TRAVELING DOWN HILL TOWARD STOP SIGN. SAME SEQUENCE OF EVENTS AS ABOVE. I CAN'T BELIEVE THAT CHEV. SUBURBANS SOLD IN NEW ENGLAND HAVE STEEL BRAKE LINES! THIS IS MY 8TH SUBURBAN. FIRST EXPERIENCE WITH RUSTING EVERYWHERE UNDER CHASSIS, ESP. BRAKE LINES. *TR
Service Brakes
Filed Jan 2, 2015142,195 milesVA
COMING UP TO A STOP LIGHT I NOTICED I NEEDED TO PUSH BRAKE PEDDLE FARTHER DOWN TO STOP. THE SAME FOR EACH STOP AFTER THAT. I KNEW THAT ANOTHER BRAKE LINE HAD FAILED. I HAD TWO REPLACE UNDER HOOD ABOUT A YEAR AGO. THIS ONE IS OVER FRAME MIDWAY BACK. *TR
Service BrakesCrash
Filed Nov 15, 2014150,000 milesFL
VEHICLE WAS INVOLVED IN CRASH AFTER BRAKES FAILED, WITHOUT WARNING INDICATOR. BRAKE LINE WAS CORRODED THROUGH IN ENGINE COMPARTMENT NEAR BRACKET ON FRAME. *TR
Service Brakes
Filed Nov 11, 2014170,000 milesNC
BRAKES FAILED TODAY. STEEL TUBING WAS FOUND TO BE PERFORATED ALONG THE FORWARD LEFT PORTION. THE REMAINDER OF THE TUBING IS SUBSTANTIALLY CORRODED AND APPEARS SUBJECT TO FAILURE AS WELL. I SEE THAT THIS FAILURE IS THE SUBJECT OF NHTSA ACTION NUMBER EA11001 . *TR
Service Brakes
Filed Jul 8, 2014164,000 milesNY
MY SON WAS TRAVELING @ 50 MPH WHEN BRAKES FAILED. HE NARROWLY MISSED HITTING A CAR AT AN INTERSECTION. FOUND OUT FROM MECHANIC THAT BRAKE LINE HAD FAILED AND WAS ENTIRELY CORRODED. HAD NO WARNING. REPAIR COST $1,200. EVIDENTLY, THIS HAPPENS SO OFTEN THAT THERE IS AN AFTERMARKET KIT TO REPLACE ALL LINES. HAS THEIR BEEN A RECALL?.. *JS
Electrical System
Filed May 15, 2014115,000 milesCA
LAST YEAR THE ODOMETER AND GEAR SELECTION DISPLAY ON MY 2002 CHEVY SUBURBAN WOULD GO OUT THEN A WHILE LATER IT WOULD COME BACK ON. THIS WENT ON FOR A COUPLE OF MONTHS WITH THE DISPLAY STAYING OFF FOR LONGER AND LONGER TIMES. AROUND DECEMBER 2013, THE DISPLAY WENT OUT PERMANENTLY. I TOOK MY 2002 SUBURBAN FOR THE REQUIRED SMOG TEST ON APRIL 28,2014 AND SINCE THERE WAS NO ODOMETER MILEAGE DISPLAYED ( EVEN AFTER PRESSING THE ODOMETER BUTTON WITH THE ENGINE OFF ), THE TECHNICIAN HAD TO PUT DOWN "NONE" UNDER MILEAGE. THE SITUATION OF NOT HAVING A DISPLAY FOR DISPLAYING WHAT GEAR YOU ARE IN IS A SAFETY ISSUE! A PERSON MIGHT ACCIDENTALLY PUT THE VEHICLE IN DRIVE INSTEAD OF REVERSE. ALSO WITHOUT AN ODOMETER, IT IS GOING TO BE HARD TO ESTIMATE THE MILEAGE WHEN SELLING THE VEHICLE. *TR
Service Brakes
Filed May 12, 201485,800 milesNY
DRIVING MY 2002 1500 SUBURBAN THE BRAKE LINE LET LOOSE, GOT THE TRUCK TO THE SHOP ON THE LIFT FOUND ALL BRAKE LINES CORRODED AND TWO LEAKING FLUID. UPON INSPECTION FOUND ALL FUEL LINES ROTTED OUT AS WELL. REPLACED ALL LINES IN THE TRUCK BRAKE AND FUEL INCLUDING FRONT RUBBER LINES AND CALIPERS. TRUCK HAS NEVER HAD A GREAT BRAKE PEDAL STILL DOES NOT. ALSO FOUND ROCKER PANELS ROTTING OUT ALONG WITH QUARTERS TRUCK IS BEAUTIFUL IN AND OUT EXCEPT THE CHEAP METAL GM USED. *TR
Service Brakes
Filed Apr 18, 2014130,000 milesCA
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO PROPERLY RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ANTI-LOCK BRAKING SYSTEM WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Service Brakes
Filed Apr 5, 2014140,987 milesIL
WHILE DRIVING 25 MPH AND COMING TO A LIGHT CHANGING TO YELLOW DURING A HEAVY SNOWFALL I HAD ATTEMPTED TO STOP . THE ABS PULSATED A FEW TIMES BECAUSE OF THE SNOW AND THE BRAKE PEDAL WENT TO THE FLOOR AND THE SUBURBAN DID NOT STOP AND I COULD ONLY HOLD ON HOPE AND PRAY MYSELF AND MY 2 AND 3 YEAR OLDS GET THROUGH THE SNOWY AND SLIPPERY INTERSECTION WITHOUT HITTING ANYONE OR GETTING HIT BY SOMEONE ELSE, LUCKILY THE SNOW ON THE GROUND ACTUALLY HELPED SLOW THE VEHICLE, THE MASTER CYLINDER SHOWED MINIMAL FLUID LOSS, I WAS TOLD BY THE DEALER COLD WEATHER AND AGE CAUSED THE FAILURE AND AN ESTIMATE OF ABOUT 1500 TO REPAIR . THIS HAPPENED WITHIN 7 MONTHS OF A DEALER MULTI-POINT INSPECTION WHICH SHOWED NO LEAKS AND FULL BRAKE INSPECTION BY THE DEALER WHICH INCLUDED THE BRAKE LINES AND A REQUESTED SYSTEM BLEED TO TRY TO GET THE BRAKES TO WORK PROPERLY.THE TRUCK ALSO HAS A LONG SOFT PEDAL TRAVEL WHICH GOES BELOW THE GAS PEDAL HEIGHT OF WHICH THE DEALER HAS INFORMED ME IS NORMAL AND LIKE ALL OLDER 2002 SUBURBANS. AND THE FINAL BILL FOR THE BRAKELINES WAS 1730.26 AFTER ADDING AN OIL CHANGE WHILE IT WAS THERE FOR SERVICE... GOT IT HOME AND FLUID WAS LEAKING PROFUSELY ON THE DRIVEWAY (WHERE I HAD NO LEAKS UP UNTIL THIS POINT) THE DEALER DENIED OVERFILLING THE OIL WOULD CAUSE THE LEAK AND SUGGESTED THAT THE COLD WEATHER CAUSED THE FRONT SEAL LEAK SO I HAD AGREED TO REPLACE THE FRONT SEAL WHICH WAS ANOTHER 374.44 AND THE NOTES NOW SHOW MULTIPLE OIL LEAKS.AND A REPEAT BRAKE INSPECTION SHOWS NO FA
Electrical System
Filed Apr 2, 2014200,000 milesTX
WE WE WERE TRAVELLING AT ABOUT 75 MILES WHEN THE CAR SHUT DOWN. ALL ELECTRICAL STATUS LIGHTS AND THE ENGINE WENT OFF. WE COASTED TO THE SIDE OF THE ROAD, PUT THE VEHICLE IN PARK AND IT STARTED RIGHT AWAY. *TR
Service Brakes
Filed Mar 29, 2014IL
I HAVE BEEN DEALING WITH THIS PROBLEM WITH THE ABS SYSTEM FOR OVER 2 YEARS AND HAVE REPLACED ALL THE SENSORS BRAKES AND HUBS ON MY SUBURBAN, I HAVE BEEN READING ALL THE CUSTOMER COMPLAINTS AND CHEVY IS WELL AWARE OF THIS ISSUE.MY ABS SYSTEM RUNS WHEN IT WANTS PREVENTS MY CAR FROM PROPERLY STOPPING AND WHEN I REPORTED THE ISSUE THEY TOLD ME TO PULL THE FUSE SO THE PUMP WOULD SHUT OFF, SO I AM DRIVING AROUND WITH NO ABS SYSTEM AND WE JUST HAD THE SENSORS REPLACED AGAIN AS WELL AS THE HUB AND THE SAME THING IS HAPPENING WITH THE PULSATING OF THE BREAK PEDDLE AND THE RUNNING PUMP I WOULD THINK CHEVY WOULD DO A RECALL WITH ALL THE COMPLAINTS.. *TR
Service Brakes
Filed Dec 30, 2013236,000 milesIN
BACKING TO HOOK UP TO TRAILER, BRAKES FAILED NO PRIOR WARNING (LIGHT). ALL BRAKE LINES NEED REPLACED AS WELL AS FUEL LINES BEGINNING TO LEAK AND WILL SOON NEED REPLACED.
Service Brakes
Filed Dec 9, 2013145,790 milesNJ
I WAS APPROACHING A 4-WAY STOP SIGN IN PHILADELPHIA WHEN I NOTICED THE BRAKE PEDAL SINKING TO THE FLOOR. I HAD BEEN USING THIS VEHICLE DAILY AND HAD RECENTLY USED IT FOR A TRIP TO THE STORE. THERE WAS NO WARNING LIGHT OR PROBLEM WITH BRAKING OR PEDAL FEEL BEFORE THIS OCCURRED. I PUMPED THE BRAKE PEDAL TO TRY TO COME TO A STOP. I DID NOT COME TO A COMPLETE STOP UNTIL I WAS INTO THE INTERSECTION BY USING THE PARKING BRAKE AND PUTTING THE TRANSMISSION IN NEUTRAL. I WAS ABLE TO GET THE CAR TO SAFETY WHERE I NOTICED BRAKE FLUID POURING OUT FROM AN EXTREMELY RUSTED BRAKE LINE BEHIND THE LEFT REAR TIRE WHEN THE BRAKE PEDAL WAS PUSHED. FORTUNATELY, THERE WAS NO CROSS TRAFFIC OR PEDESTRIANS OR CHILDREN CROSSING THE STREET AT THE TIME. THIS HAPPENED IN A SCHOOL ZONE WHERE CHILDREN ARE ALWAYS PRESENT. *TR
Service Brakes
Filed Sep 26, 2013123,675 milesVA
THE METAL BRAKE LINES APPARENTLY HAVE RUSTED TO THE POINT OF TOTAL FAILURE. ONE METAL LINE BLEW OUT AS WE DROVE DOWN AN INCLINE I HAD TO USE THE PARKING BRAKE TO STOP. THEN TO A REPAIR SHOP AS WE WERE OUT OF TOWN. THE SHOP REPLACED THE LINE THAT BLEW OUT AND POINTED OUT THAT ALL OF THE OTHER METAL LINES WERE ABOUT TO HAVE THE SAME RUST FATIGUE FAILURE. THIS VEHICLE HAS BEEN REGISTERED IN VIRGINIA ALL OF ITS HISTORY. ON LINE I HAVE BEEN ABLE TO PURCHACE STAINLESS STEEL BRAKE METAL LINES PRE BENT. IT WOULD SEEM TO ANY ONE THAT IF YOU CAN NOT STOP A VEHICLE DUE TO A COMMON SYSTOM FAILURE THAT COULD AN ACCIDENT OR DEATH IT MUST BE A SAFETY RECALL. *JS
Service Brakes
Filed Sep 14, 2013130,000 milesTX
WHEN BRAKING AT LESS THEN 10MPH THE ANTILOCKING BRAKING SYSTEM KICKS IN AND CAUSES THE CAR TO GO MUCH FURTHER TO STOP. THIS HAS ALMOST CAUSED AN INJURY BY MY GOING OVER A CURB. NO ANTILOCKING SHOULD OCCUR LESS THEN 10MPH - THIS IS VERY UNSAFE DUE TO THE FACT THAT BRAKING AT UNDER 10MPH FREQUENTLY INVOLVES BARRIERS IN FRONT OF THE CAR WHERE EVERY INCH OF STOPPING DISTANCE IS EXTREMELY IMPORTANT. ABS BRAKING IS FOR WHEN TIRES BREAK STATIC FRICTION ON THE ROAD, AND, I ASSURE YOU THAT NO FRICTION IS BEING BROKEN - THIS IS A SERIOUS FLAW! *TR
Service Brakes
Filed Sep 14, 2013130,000 milesTX
WHEN BRAKING AT LESS THEN 10MPH THE ANTILOCKING BRAKING SYSTEM KICKS IN AND CAUSES THE CARE TO GO MUCH FURTHER TO STOP. THIS HAS ALMOST CAUSED AN INJURY BY GOING OVER A CURB. NO ANTILOCKING SHOULD OCCUR LESS THEN 10MPH - THIS IS VERY UNSAFE DUE TO THE FACT THAT BRAKING AT UNDER 10MPH FREQUENTLY INVOLVES BARRIERS IN FRONT OF THE CAR WHERE EVERY INCH OF STOPPING DISTANCE IS EXTREMELY IMPORTANT. ABS IS FOR WHEN TIRES BREAK STATIC FRICTION ON THE ROAD, AND, I ASSURE YOU THAT NO FRICTION IS BEING BROKEN - THIS IS A SERIOUS FLAW! *TR
Service Brakes
Filed Jul 17, 2013115,000 milesMI
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER DEPRESSED THE BRAKES AND THE PEDAL TRAVELED COMPLETELY DOWN TO THE FLOOR. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE BRAKE LINES WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000.
Engine
Filed Jun 30, 2013NC
WE WENT ON A FISHING TRIP FROM WILSON, NC TO NEW PORT NEWS. I DROVE ALL THE WAY THERE WITH NO PROBLEM. WE ARRIVED AT THE JAMES RIVER BRIDGE AND MY TRUCK CUT OFF. IT CRUNK UP AND ROLLED A LITTLE THEN DIED AGAIN. IT TOOK ME 25 MINUTES TO PARK. I HAD TO WAIT UNTIL IT DECIDED TO STAY ON. WE FISHED THEN WE LEFT THE NEXT MORNING. MY TRUCK DROVE GOOD WITH NO PROBLEM. IT NORMALLY TAKES US 2 HRS. TO GET BACK HOME. MY TRUCK STARED CUTTING OFF AGAIN WHEN WE GOT 40 MILES FROM HOME. IT TOOK 4 1/2 HRS. TO GET HOME FROM 40 MILES AWAY. IT WAS SO HOT. MY FAMILY HAD TO WAIT ALONG A HOT, LONG, LONELY HIGHWAY. IT STARTED CUTTING OFF MORE. I HAD THE FUEL PUMP CHANGED AND ALSO THE FILTER. IT HASN'T CUT OFF TODAY BUT THE ENGINE LIGHT HAS COME BACK ON. IT'S BEEN 3 DAYS SINCE THOSE PARTS WAS REPLACED. I DON'T KNOW WHY MY SERVICE ENGINE LIGHT IS BACK ON. IT WAS OFF BEFORE IT STARTED CUTTING OFF. NOW IT STAYS ON AND NEVER GOES OFF. *TR
Service Brakes
Filed Jun 24, 2013242,000 milesPA
WHILE WAITING STATIONARY AT DRIVE-THRU HARD BRAKE LINE RUPTURED RESULTING IN GREATLY REDUCED BRAKING EFFECTIVENESS AND LARGE LOSS OF FLUID. BRAKE LINES WERE SEVERELY CORRODED. *TR
Structure › Body
Filed Jun 10, 2013161,232 milesPA
WHILE DRIVING ON INTERSTATE 95 A THUMP WAS HEARD AND THE CAR BEGAN TO FILL WITH EXHAUST FUMES. ON EXAMINATION IT WAS FOUND THAT THE PASSENGER SIDE HINGE TO THE REAR WINDOW GLASS BROKE. SINCE THE GLASS EXTENDS UP PAST THE HINGE THE ONLY FIX WAS TO EPOXY IT. THE MECHANIC POINTED OUT THAT WHEN THE WINDOW IS BEING CLOSED IT CAN BE SEEN THAT THE HOLD OPEN STRUT IS PUTTING IMMENSE PRESSURE ON THE HINGE. EVEN IF THE WINDOW IS NEVER OPENED, THE HEATING OF THE GAS IN THE HOLD OPEN ROD PUTS PRESSURE ON THE HINGE SO I HAD THE ROD ON THE PASSENGER SIDE REMOVED. GOOGLING THIS PROBLEM SHOWED MANY, MANY PEOPLE WITH THE SAME PROBLEM AT DIFFERENT MILEAGES AND TIMES. THE TWO WORST CASE SCENARIOS FROM THIS MALFUNCTION OF THE HINGE ARE THAT THE WINDOW WILL SIMPLY FALL OFF AT 70 MPH INTO FOLLOWING TRAFFIC OR, LIKE MY CASE. THE CAR WILL FILL WITH EXHAUST FUMES INCAPACITATING THE DRIVER AND THE OCCUPANTS WHILE SPEEDING DOWN THE HIGHWAY. *TR
Service Brakes, Hydraulic
Filed Dec 5, 201273,737 milesPA
JUST HAD TO REPLACE BRAKE LINES DUE TO SEVERE CORROSION. THIS COST ME A SMALL FORTUNE. THIS IS COVERED UNDER NHTSA ACTION # EA11001. PERFORMED SERVICE TO AVOID CATASTROPHIC EVENT. NOTICE MUST BE MADE TO ALL CURRENT OWNERS OF VEHICLES TO REDUCE RISK OF CATASTROPHIC CRASH \ POSSIBLE LOSS OF LIFE. *TR
Service Brakes
Filed Nov 18, 2012127,000 milesCT
REAR BRAKE LINE FAILED RESULTING IN LOSS OF BRAKING ABILITY. *TR
Service Brakes
Filed Nov 15, 201296,698 milesAK
WHILE DEPRESSING BRAKES AT A COMPLETE STOP, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I PROCEEDED AT A SLOW RATE OF SPEED AND TESTED THE BRAKE SYSTEM. THE BRAKE PEDAL HAS TO BE PUSHED ALL THE WAY DOWN TO THE FLOOR JUST TO GET THE VEHICLE TO COME TO A SLOW/CRAWLING STOP. AFTER INSPECTING UNDERNEATH THE VEHICLE, I DISCOVERED THE LEFT REAR BRAKE LINE LEAKING. VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP. *TR
Complaints 1-50 of 286, newest first, reproduced as filed.
It is not among the Suburban years to avoid. Owners filed 286 complaints, against about 195 for a typical Suburban year. The most common complaint is about the brakes (36%).
What is the most common problem with the 2002 Chevrolet Suburban?
The brakes: 104 of the 286 complaints (36%) are about it. Owners most often say it loses its brakes or the pedal sinks (22%), sets off warning lights on the dash (7%) and leaks oil or fluid (7%). The typical report comes at 94,281 miles.
How many recalls does the 2002 Chevrolet Suburban have?
4 safety recalls on file with NHTSA, the most recent filed May 19, 2006. The largest, 05V379000, covered 1,353,718 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2002 Chevrolet Suburban problems start?
Half of the complaints that record an odometer reading came in before 64,000 miles. For the brakes the midpoint is 94,281 miles.
Has NHTSA investigated the 2002 Chevrolet Suburban?
Yes, 8 times. The latest, EA11001 ("Brake line corrosion failure"), was opened Jan 5, 2011 and closed Apr 8, 2015.
Are there service bulletins for the 2002 Chevrolet Suburban?
The manufacturer filed 568 technical service bulletins and other notices for it with NHTSA, most of them about the engine (115), the electrical system (60) and the transmission (46). They include a service campaign, General Communication, filed Aug 26, 2024. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 19, 2006. Source: NHTSA Office of Defects Investigation.