2004 Chevrolet Suburban

Defect. ON CERTAIN TRUCKS EQUIPPED WITH AN 8.1L V8 (RPO L8-VIN G) ENGINE HAVE A CONDITION IN WHICH THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP MAY FRACTURE RESULTING IN INADEQUATE RETENTION OF THE DAMPER.

Risk. IF THE DAMPER COMES LOOSE, A FUEL LEAK MAY RESULT. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy. DEALERS WILL REPLACE THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 31, 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC TRUCKS AT 1-866-996-9463.

Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).

Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

Defect. ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.

Risk. A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.

Remedy. DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR HUMMER AT 1-800-732-5493.

Defect. CERTAIN TRUCKS, SPORT UTILITY VEHICLES, AND VANS EQUIPPED WITH BOSCH HYDRO-BOOST BRAKE ASSEMBLIES, THE HYDRAULIC BRAKE BOOSTER PRESSURE ACCUMULATOR MAY CRACK AND SEPARATE FROM THE HYDRO-BOOST ASSEMBLY DURING NORMAL OPERATING CONDITIONS.

Risk. IF A SEPARATION OCCURRED AND THE HOOD OF THE VEHICLE WERE OPEN, FRAGMENTS FROM THE ACCUMULATOR COULD CAUSE INJURY TO PEOPLE IN THE IMMEDIATE AREA. THE PRESENCE OF THIS CRACK OR FRACTURED SURFACE COULD ALLOW THE HYDRAULIC FLUID TO LEAK FROM THE ACCUMULATOR CIRCUIT OF THE BOOSTER ASSEMBLY. THE LOSS OF FLUID WOULD CAUSE INCREASED STEERING AND BRAKING EFFORT AND A CRASH MAY OCCUR WITHOUT PRIOR WARNING.

Remedy. DEALERS WILL TEST THE HYDRO-BOOST ASSEMBLY FOR FUNCTIONAL OPERATION OF THE TWO-FUNCTION VALVE. IF THE HYDRO-BOOST ASSEMBLY FAILS THE TEST, DEALERS WILL REPLACE THE ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 23, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC TRUCKS AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493.

Defect. CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.

Risk. CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.

Remedy. DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.

Front passenger dash airbag spontaneously deployed without any inciting event. The vehicle is at the Team Chevrolet Goldsboro dealership. A case has been opened with General Motors Case Number XXX. No prior warning - it smoked for a few seconds then deployed. No prior warning lights.

The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed at night, the instrument panel gauges, and warning lights functionality became inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving approximately 45 mph he noticed the temperature gauge increased to the high indicator. The engine coolant hot message was displayed. The contact stated that while attempting to pull over there was an abnormal popping noise and smoke was detected. The air bag warning light illuminated and the driver's side air bag deployed without impact or crash and struck the driver in the face, chest, and right hand. There was no medical attention provided, or a fire or police report filed. The vehicle was left on the side of the road. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

Brake/abs light on and ecbm for abs not working no anti lock brake system and for the electrical vehicle has all kinds of electrical issues had to remove fuse to radio because of it going bonkers and it wouldn't turn off or down sounds like a fax machine or old school dial up internet sounds all the time and siren sounds were coming from radio and speakers only way to make it stop was to pull the fuse and have had to get multiple four wheel alignments because of steering and steering has to much play in it before suburban turns

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE SHIFTING GEARS, THERE WAS AN ABNORMAL CLUNKING SOUND COMING FROM UNDERNEATH THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THERE WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 238,239.

THE HYDRO BOOSTER IS DEFECTIVE. THE CAR TRIGGERS MY BREAKS AND MAKES NOISES MAKE STEERING BRAKING DIFFICULT. IT HAPPENS EVERYFAY THROUGHT THE DAY WHILE IM DRIVING

ABS BREAKS KICKING IN AT LOW SPEED AND NOT STOPPING ALMOST WRECKED SEVERAL TIMES

REAR TAILGATE GLASS HAS SEPARATED FROM THE GLUED ON HINGES AND DROPPED DOWN ON THE DRIVERS SIDE. THIS APPEARS TO BE AN ONGOING DESIGN, QUALITY ISSUE AND HAS HAPPENED ON A LARGE NUMBER OF SUV STYLE CHEVROLET VEHICLES AS CAN BE SEEN USING A SIMPLE INTERNET SEARCH CONCERNING THIS ISSUE.

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS IN MOTION, THE DRIVER'S SIDE AIR BAG DEPLOYED WITH FORCE. A YELLOW SUBSTANCE EMITTED INSIDE THE VEHICLE WHEN THE FAILURE OCCURRED. THE DEPLOYMENT OCCURRED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 04V045000 (SERVICE BRAKES, HYDRAULIC). THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE BOOSTER SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 192,000.

THE TRUCK FAILS TO RESTART AFTER DRIVING IT AN AT FIRST IT WOULD RESTART AFTER 15 - 20 MINUTES AFTER IT SITS AN NOW IT DOES NOT START AT ALL SO FAR I KNOW IT IS HAPPENING TO MORE THAN 20 VEHICLES INCLUDING THE STATE PATROL 2016 SUBURBANS AND SEVERAL OF THE PICKUPS

CRACKED DASH, NEVER REMOVED, GARAGE KEPT. CRACKED RUNS THROUGH DASH FROM FRONT WINDOW TOWARDS RADIO CLUSTER. DASH HAS SHARP PIECES THAT IN ACCIDENT CAN EASILY BE BROKEN OFF.

THE EXHAUST MANIFOLD BOLTS HAVE SNAPPED OFF, 4 OF THEM TO BE EXACT. EXHAUST FUMES CAN NOW LEAK INTO TO THE CAB AND POISON OCCUPANTS.

INSTRUMENT CLUSTER SHORTS OUT AND GEAR INDICATOR GOES BLANK. NO MESSAGE CENTER INFORMATION WARNINGS ARE DISPLAYED. PART IS DEFECTIVE AND CAR MAKERS SHOULD REPLACE IT. NOT KNOWING WHAT GEAR VEHICLE IS IN CAN LEAD TO DEATH IF VEHICLE LEFT IN NEUTRAL AND ROLLS AWAY. GM NEEDS TO FIX THIS EXPENSIVE PROBLEM. ALSO 4L60E TRANSMISSION ON THESE VEHICLES FAILS AND STARTS SLIPPING BECAUSE OF DEFECTIVE SUN SHELL AND REAL PISTON SEAL. GM SHOULD RECALL ALL THESE BAD TRANSMISSIONS. WARRANTY SHOULD HAVE BEEN FOR LIFE. WHY SHOULD SUCH AN EXPENSIVE PART TO REPAIR FAIL UNDER NORMAL USE? RECALL ! BOTH THESE PARTS FAIL WHEN DRIVING. ALL WARNING OF VEHICLE CONDITIONS ARE SENT TO FAILED CLUSTER. VEHICLE WAS MADE IN MEXICO FOR RE-IMPORTATION AND SALE IN USA AND MAYBE PARTS SUPPLIERS IN MEXICO PROVIDED DEFECTIVE PARTS. MANY PEOPLE HAVE SUFFERED FINANCIAL LOSS TRYING TO FIX THESE PROBLEMS, LASTLY, THE EMISSION SOLENOID NEAR THE TANK ALSO FAILS. VEHICLE MAY NOT PASS EMISSION. *TR

WHILE AVOIDING ANOTHER VEHICLE I APPLIED MY BRAKES SUDDENLY. THE BAKE LIKE CONNECTING THE ABS UNIT AND THE REAR BRAKES FAILED DUE TO CORROSION/RUST THAT WAS NOT OBSERVABLE DUE TO THE LINE BEING RAN BETWEEN THE VEHICLES FRAME AND BODY AND GAS TANK. ALTHOUGH THIS LOCATION MIGHT HAVE MADE FOR EASY MANUFACTURING IT HAS LED TO THE LINE BEING IN A LOCATION THAT CANNOT BE VISUALLY INSPECTED TO PREVENT DANGEROUS CONDITIONS FROM BUILDING UP FROM LACK OF AWARENESS. .

TOTAL BRAKE FAILURE (VEHICLE HAS 95,387) MILES) AT 40 MPH IN MOTION. STABIL-TRAC LIGHT INDICATED AT THE TIME OF FAILURE, SERVICE BRAKE INDICATOR ON DISPLAY INFORMATION CONSOLE. . DEPLOYED 4WD LOW, DROPPED TO LOWER GEAR AND HIT EMERGENCY BRAKE TO STOP THE VEHICLE ON SHOULDER OF ROAD. GOT OUT OF VEHICLE SAW BRAKE FLUID ALL OVER THE SKIDS AND FRAME. CAUSE: TOWED TO LOCAL SHOP INDICATED THAT BRAKE LINES ON DRIVER SIDE AND LINES GOING TO FRONT WHEEL WERE COMPLETELY RUSTY AND "LIKE PAPER". THIS WAS UNSETTLING I DON'T LIVE NEAR SALTWATER BUT DRIVE THE VEHICLE A LOT IN WINTER. HAD I BEEN IN A DENSELY POPULATED AREA, THERE CERTAINLY WOULD HAVE BEEN LOSS OF LIFE. THIS VEHICLE WEIGHS OVER 6000 LBS AND NO BRAKES IS LIKE TO TRYING TO STOP A TRAIN. PLEASE INVESTIGATE SIMILAR FAILURES AS THIS FAILURE IN SIMILAR VEHICLES/ANY VEHICLE COULD CAUSE LOSS OF LIFE.

2004 CHEVY SUBURBAN - SUDDEN & COMPLETE LOSS OF BRAKE PRESSURE AT HIGHWAY SPEED. VEHICLE BRAKES WERE INSPECTED IN JULY THROUGH THE VA STATE INSPECTION PROGRAM - NO ISSUES FOUND - TODAY ON 8/30/16 WHILE EXITING A FREEWAY RAMP AT 60MPH TRAFFIC CAME TO SUDDEN STOP. WHEN THE SERVICE BRAKE WAS APPLIED IN WHAT WOULD BE CONSIDERED A STAB/EMERGENCY BRAKING MANEUVER THERE WAS A COMPLETE AND SUDDEN LOSS OF BRAKE PRESSURE - PEDAL WENT TO FLOOR WITHOUT WARNING, BRAKE WOULD NOT PUMP UP ADEQUATE ENOUGH TO SLOW VEHICLE. I HAD TO USE A COMBINATION OF PARKING BRAKE APPLICATION AND UTILIZING THE SOFT SHOULDER AND DITCH TO STOP THE VEHICLE. THE BRAKE WARNING INDICATOR (RED) AND SERVICE INDICATOR DID NOT ILLUMINATE UNTIL AFTER THE THIRD OR FOURTH APPLICATION OF THE BRAKE PEDAL. SUBURBAN WAS TOWED. CAUSATIVE FACTORS = RUPTURED BRAKE LINE.

BRAKE LINE (HARD LINE) CATASTROPHIC FAILURE. UNABLE TO STOP ON COMING TO HIGHWAY INTERSECTION USING HYDRAULIC BRAKES. HAD TO RESORT TO APPLYING PARKING BRAKE TO STOP VEHICLE. ON INSPECTION MAIN BRAKE HYDRAULIC LINE RUPTURED- FLUID SPEWED ON ROADWAY AND APPROXIMATELY 1/2 OF FLUID FROM MASTER CYLINDER. LIMITED RESIDUAL PRESSURE FROM SECONDARY WAS UNABLE TO STOP VEHICLE WITHOUT MECHANICAL ASSIST FROM PARKING BRAKE.

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE GEAR SHIFTED INTO THE NEUTRAL POSITION UNEXPECTEDLY WITHOUT WARNING. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.

DRIVING AS NORMAL ATTEMPT TO STOP AND PEDAL WENT TO THE FLOOR. NO BRAKES. COASTED TO STOP LUCKILY NOT TRAVELING AT HIGH SPEED. INSPECTION REVEALED RUSTED THROUGH BRAKE LINES. AND ALL FLUID GONE FROM MASTER CYLINDER.

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES SEIZED. THE SERVICE BRAKES WARNING INDICATOR ILLUMINATED AFTER THE BRAKE FAILURE. THE CONTACT STATED THAT THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT BRAKE FLUID WAS LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES FAILED DUE TO CORROSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

BRAKE LINE FAILED WHILE TOWING BOAT ON CITY STREET NORMAL BRAKING LOST 3/4 BRAKING POWER, PEDAL WENT ALMOST TO THE FLOOR, JUST STOPPED IN TIME BEFORE REAR ENDED SOMEONE.

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE BRAKES DID NOT ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO PULL OVER TO THE ROAD SIDE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FRONT BRAKE LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.

BACKING OUT OF A PARKING SPACE WENT TO STOP AND BRAKE PEDAL SUNK TO THE FLOOR ABS AND BRAKE LIGHT CAME ON I PUT THE TRUCK IN PARK OPENED THE HOOD THE MASTER CYLINDER HAD FLUID THEN LOOKED UNDER THE TRUCK AND UNDER THE DRIVERS SIDE DOOR BRAKE FLUID WAS LEAKING FROM 1 OF THE 2 STEEL RUSTED LINES HAD THE TRUCK TOWED TO A REPAIR SHOP THE SHOP SAID THE 2 LINES FROM THE MASTER CYLINDER TO THE ABS BLOCK HAD SEVERE CORROSION AND THE REST OF THE BRAKE LINES AREN'T MUCH BETTER IM SORRY GUYS BUT THIS IS A SERIOUS PROBLEM TO ME I COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE IM ONE OF THE LUCKY ONES I GUESS SO NOW THE TRUCK IS IN THE SHOP HAVING ALL THE BRAKE LINES CHANGED FOR A COST OF $ 600.00 AND GUESS WHAT WE ALSO OWN A 2003 TAHOE WITH 90000 MILES ON IT I GUESS THEY WILL HAVE TO BE CHANGED ALSO SAME CONDITION ALL BRAKE LINES RUSTED BADLY HOW MANY PEOPLE MUST BE SERIOUSLY INJURED OR KILLED BEFORE SOMETHING IS DONE ABOUT THIS PROBLEM ITS WIDE SPREAD LOOK ON LINE HOW MANY PEOPLE HAVE GONE THROUGH THIS ITS A SHAME MAKE G.M DO THE RIGHT THING HERE

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. AFTER TURNING THE IGNITION KEY TO START THE ENGINE, BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS ERRONEOUSLY DEPLOYED. DURING THE INCIDENT, THE DRIVER SUSTAINED CHEST AND FACIAL BRUISES AND LACERATIONS. THE FRONT PASSENGER SUSTAINED BRUISES AND LACERATIONS TO BOTH ARMS AND HANDS. MEDICAL ATTENTION WAS NOT RECEIVED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY BLOW HOT AIR DUE TO A FAILURE WITH THE AIR CONDITIONER BLOWER MOTOR. THE CONTACT STATED THAT THE BLOWER RESISTOR MODULE AND THE WIRING HARNESS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 174,000. UPDATED 12/03/15*LJ UPDATED 11/17/2017*CN

AIRBAG SYSTEM FAILED AND COMPONENTS NEED TO BE REPLACED...UPDATED 08/27/15 *BF

I WAS DRIVING TO PICK MY SON UP FROM SCHOOL WHEN I LOST BRAKES. WE BARELY AVOIDED AN ACCIDENT AND HAD TO SWERVE OFF THE ROAD TO AVOID THE VEHICLE IN FRONT OF US STOPPING AT THE LIGHT. I HAD JUST REDONE MY FRONT AND REAR BRAKES/ROGERS. AFTER INSPECTING THE BRAKE LINES WE NOTICED MY LINES ARE COMPLETELY RUSTED AND WILL NOT HOLD ANY FLUID. I LIVE IN FLORIDA. NO SNOW, NO SALT ON MY ROADS. IT DISGUSTS ME THAT GM ISN'T TAKING CARE OF THIS KNOWN ISSUE. THIS IS MY 4TH SUBURBAN AND WILL BE MY LAST. I WILL NOW BE LOOKING TOWARD THE FORD, TOYOTA, OR NISSAN SUV. GM SHOULD BE MAKING THIS RIGHT. MAYBE AFTER A FEW MORE DEATHS THEY'LL SEE HOW SERIOUS THIS IS. HOW MANY DEATHS DO THEY NEED ON THEIR HANDS TO SEE IT'S A PROBLEM? ABSOLUTELY DISGUSTS ME! *TR

WENT TO BACK OUT OF THE DRIVEWAY, BRAKE PEDAL WENT TO THE FLOOR, NO BRAKES HAD TO TAKE EXTREME STEPS TO STOP THE VEHICLE AND ALL I WAS DOING WAS BACKING OUT OF A FLAT DRIVEWAY ONTO THE STREET. TOWED VEHICLE TO AUTO SHOP - BRAKE LINES BEFORE SAFETY VALVE BROKE CAUSING THE ENTIRE BRAKING SYSTEM TO FAIL. PREVIOUSLY I HAD A BRAKE LINE BURST, HOWEVER IT WAS POST THE SAFETY VALVE WHICH ALLOWED ME TO STOP SAFELY. THE LINES BUSTING BEFORE THE SAFETY VALVE IS EXTREMELY DANGEROUS AND WOULD HAVE RESULTED IN SEVERE INJURIES HAD WE BEEN DRIVING DOWN THE ROAD AT NORMAL DRIVING SPEEDS. GM HAS AN ISSUE AND PRIOR TO THIS I WAS NOT HAPPY WITH THEM SAYING IT ISN'T AN ISSUE, NOW THAT IT BROKE IN A PLACE THAT DOES NOT HAVE ANY SAFETY MECHANISM I CONSIDER IT EXTREMELY POOR OF GM TO COVER THEIR FACE AND SAY THERE ISN'T AN ISSUE. *TR

HEADED OUT ON A QUICK TRIP INTO TOWN. AS I TURNED OFF OF THE STREET I LIVE ON I CAME TO A STOP SIGN AND AS I WENT TO HIT THE BRAKES THEY WENT ALL THE WAY TO THE FLOOR AND I COULD NOT STOP MY VEHICLE IN TIME. I WAS LUCKY BECAUSE I WAS GOING DOWNHILL AT THE TIME BUT AS LUCK WOULD HAVE IT, NO CARS WERE AT THE STOP SIGN AND I WAS ABLE TO GO THROUGH THE STOP SIGN AND TURN LEFT ONTO AN UPHILL ROAD AND LET GRAVITY STOP MY VEHICLE. HAD THIS HAD HAPPENED ONCE I HIT THE BUSY STREET I WAS HEADED TO IT WOULD HAVE KILLED SOMEONE ELSE AS WELL AS MYSELF! I HAVE READ THAT THIS PROBLEM HAS BEEN REPORTED AND NO RECALL FROM CHEVROLET... THAT IS JUST A CRIME, IN MY OPINION! *TR

WAS DRIVING DOWN INTERSTATE LOOKED AT SPEED IT WAS PEGGED OUT WAY PAST 120 I KNOW I WAS NOT GOING THAT FAST I WAS GETTING PASSED THEN WHEN I STOPPED IT ONLY COME DOWN TO ABOUT 110 SAYS U R RUNNING 100 SITTING STILL. *TR

1ST COMPLAINT: AFTER PASSING A VEHICLE ON A HIGHWAY (THIS REQUIRED THE SUBURBAN TO GO INTO THE PASSING GEAR), THE SUBURBAN'S ELECTRICAL SYSTEM AND ENGINE AUTOMATICALLY SHUT DOWN RIGHT ON THE HIGHWAY. I WAS FORCED TO IMMEDIATELY PULL OVER IN ORDER TO AVOID BE HIT BY PASSING VEHICLE. AFTER WAITING APPROXIMATELY 5 MINUTES, THE SUBURBAN STARTED UP AGAIN. WE STARTED DRIVING AGAIN BUT AGAIN ONCE I TRIED TO ACCELERATE OR PASS ANOTHER VEHICLE THE SUBURBAN WOULD SHUT DOWN AGAIN. AUTO MECHANIC HAS NOT BEEN ABLE TO IDENTIFY WHAT CAUSES THE VEHICLE TO DO THIS. VERY FRUSTRATING AND DANGEROUS IF THIS HAPPENS ON A BUSY HIGHWAY OR FREEWAY. 2ND COMPLAINT: CLUSTER PANEL WENT HAYWIRE. SPEEDOMETER STOPPED WORKING, OIL GAUGE NOT READING PROPERLY ETC. EVENTUALLY, THE ENTIRE CLUSTER PANEL SHUT DOWN. HAD TO REPLACE IT AT A COST OF ABOUT $500. 3RD COMPLAINT: DRIVERS SEAT FUNCTIONS AND HEATING MECHANISIM MALFUNCTIONED. THE DRIVERS HEATED SEAT STOPPED WORKING AND THE SEAT CONTROLS MALFUNCTIONED. THE SOME OF THE DRIVERS SEAT CONTROLS STOPPED WORKING OR ARE REVERSED. EXAMPLE; WHEN YOU PUSH THE LEVER TO MOVE THE SEAT FORWARD IT GOES BACKWARD AND VIS VERSA. THE DRIVERS SIDE HEATED SEAT STOPPED WORKING AND IT WILL CANCEL OUT THE PASSENGERS SIDE HEATED SEAT. EXAMPLE; IF THE PASSENGER SIDE HEATED SEAT IS SELECTED, IT WORKS BUT ONCE YOU SELECT THE DRIVERS SIDE HEATED SEAT IT WILL CANCEL OUT THE PASSENGER SIDE AND THE DRIVERS SIDE STILL DOESN'T WORK. AUTO MECHANIC CLAIMED THE DRIVERS SIDE HEATED SEAT ELEMENT WA

STARTED DRIVING AND WITHIN 5 MIN, I LOST ALL BRAKES. WAS ABLE TO GET TO A LOCAL SERVICE STATION WHERE THEY DISCOVERED THAT THE BRAKE LINES HAD RUSTED AND DRAINED NEARLY ALL FLUID. HAD LINES REPLACED WITH STAINLESS STEEL LINES FOR MEGA BUCKS. RUSTED LINES BURST AT ONE POINT, HOWEVER, RUST/CORROSION WAS PRESENT AT SEVERAL POINTS IN THE SYSTEM. DID NOT SEE ANY RECALL OR NOTICE TO THE DEFECTIVE OR SUBSTANDARD BRAKE LINES IN 2004 CHEVY SUBURBANS. OLD LINES APPEARED TO BE CHEAP POT METAL. I AM THE ONLY OWNER OF THIS VEHICLE AND HAVE DONE ALL REQUIRED MAINTENANCE. *TR

WHILE DRIVING IN HEAVY MORNING RUSH HOUR TRAFFIC ON A NORTHERN VIRGINIA INTERSTATE, BRAKES WERE APPLIED FOR TYPICAL TRAFFIC SLOWDOWN. AFTER RELEASING THE BRAKE, THE WARNING LIGHT ALERTING DRIVER OF A BRAKE ISSUE CAME ON. AT THAT POINT, I TESTED THE BRAKE AND THE PEDDLE SUNK TO THE FLOOR WHILE QUICKLY LOOSING BRAKING RESISTANCE. I WAS ABLE TO PULL OVER AND STOP THE VEHICLE WITHIN ABOUT A MILE. LOOKED UNDERNEATH THE DRIVERS SIDE AND SAW BRAKE FLUID LEAKING/DRIPPING OUT OF THE BRAKE LINE WHICH WAS RUPTURED. HAD TO CALL A TOW TRUCK TO TAKE THIS TO A SHOP FOR REPLACEMENT OF ALL OF THE BRAKE LINES. ALL OF THE LINES WERE CORRODED. CHECKED ONLINE AND SAW THAT THIS WAS A "TYPICAL" ISSUE AFFECTING 2004 CHEVY SUBURBANS BUT THAT A PRODUCT RECALL WAS NOT ISSUED YET. I WAS THANKFUL THAT THIS DID NOT HAPPEN THE PREVIOUS DAY WHEN MY 16 YR OLD DAUGHTER DROVE THE CAR TO SCHOOL. *TR

AT FIRST I GOT A CHECK ENGINE LIGHT ON WITH CODE P0430, O2 SENSOR LOWER BANK 2, THEN BANK 1. REPLACED THOSE TWO WORK FOR A WEEK THEN RPM AND SPEEDOMETER GAUGE FLUCTUATE UP AND DOWN. I DROVE HOME FROM THE AIRPORT ONE NIGHT AND ALL GAUGE READING WENT ALL THE WAY UP. I WAS TRAVELING ON AN INTERSTATE WITH A SPEED LIMITED OF 55MPH AND THE READING IN MY CAR WAS OVER 120MPH. TOOK TO IN SHOP, SHOP RECOMMEND I NEED SPEEDOMETER SENSOR REPLACED. REPLACED THAT, NOW ALL THE INSTRUMENT GAUGE JUMP UP AND DOWN. SOMETIME ALL THE WAY FULL SOMETIME ALL THE WAY DOWN. FINALLY GOT TIRE OF TRYING TO FIX IT MYSELF AND TOOK THE CAR TO THE DEALER AND THEY FOUND OUT IT WAS A BAD DASH INSTRUMENT AND BAD CATYLETE-CONVETER. THANKS TO CHEVY IT COST ME HEADACHE, GUESSING TIME, GIVING FALSE READING AND MOST OF ALL THOUSANDS OF DOLLARS TO GET IT FIX RIGHT. *TR

OBVIOUS CORROSION ON BRAKE LINES OF 2004 CHEVY SUBURBAN. BY JUST APPLYING THE BRAKE FOR FEW TIMES, THE BRAKE FLUID IS GUSHING UNDERNEATH THE DRIVER SIDE (BETWEEN THE FRONT AND REAR WHEELS). ALSO NOTICE RUSTING BRAKE LINES UP TO THE ENGINE HOOD (THIS THING SHOULD DEFINITELY NOT HAPPENED, I NEVER HAD A PROBLEM LIKE THIS BEFORE IN ANY VEHICLE I HAD OWNED, BRAKE LINES SHOULD LAST EVEN BEYOND THE LIFETIME OF THE VEHICLE!). I ALSO INFORMED CHEVY (TEL: 800-222-1020)ABOUT THIS LIFE SAFETY FAILURE, THIS IS A VERY SERIOUS DEFECT AND CHEVY MUST ISSUE A RECALL ON THIS CORROSION PROBLEM ON BRAKE LINES. *TR

GM TSB 06-06-019B GRADUAL COOLANT LOSS (JUNE 2007) MY VEHICLE IS SHOWING SIGNS OF COOLANT LOSS. SAMPLED OIL VIA CATERPILLAR, RESULTS SHOW COOLANT IN OIL. CHANGED OIL AND FOUND SLUDGE IN OIL FILTER. BOUGHT VEHICLE FROM A DEALER "AS IS-NO WARRANTY" . CANNOT BELIEVE A PROFESSIONAL SHOP "MISSED THIS" ON THEIR VEHICLE INSPECTION/PREP FOR RE-SALE. WILL BE TAKING TO DIFFERENT DEALER FOR COOLANT PRESSURE TEST 09.09.14 TO VERIFY WHAT I ALREADY KNOW. MY VEHICLE HAS THE CASTECH CYLINDER HEADS. THIS IS A REPAIR THAT I CANNOT PAY FOR OUT OF POCKET AT THIS TIME. I'M HOPING FOR OUT OF WARRANTY ASSISTANCE TO HELP W THIS REPAIR. FOUND THOUSANDS OF COMPLAINTS REGARDING THIS ISSUE ON-LINE AND IN GM FORUMS. SOMEONE WILL EVENTUALLY HAVE AN ENGINE SEIZE OR CATCH FIRE ON THEM. *TR

I WAS DRIVING AT HIGHWAY SPEED JUST STARTING TO EXIT OFF RAMP BRAKES WENT TO THE FLOOR AND DASH LIGHTS CAME ON FOR BRAKES,ALSO STABILITY LOSS MESSAGE CAME ON. COULD HAVE BEEN KILLED OR HAD SERIOUS ACCIDENT.LUCKY DID NOT BUT IS A VERY SERIOUS ISSUE.BROUGHT TO SHOP AND WAS TOLD AND SHOWN ALL BRAKE LINES WERE RUSTED REAL BAD AND ONE BROKE OPEN WHILE I WAS EXITING THAT OFF RAMP.I CALLED GM BUT THEY DID NOTHING! I WAS VERY UPSET WITH THIS AND FEEL THIS SHOULD BE BROUGHT TO THE ATTENTION OF SOMEONE WHO WILL REALLY LOOK INTO THIS FOR THE SAFETY OF ALL.ALSO MY 1997 CHEVY CONVERSION VAN,AND MY HUSBANDS 2005 CHEVY SILVERADO THE SAME THING HAPPENED TO THOSE BRAKE LINES WHILE DRIVING BROKE OPEN DUE TO RUST,LOSING BRAKES WHILE DRIVING.VAN MILEAGE WAS 70000,AND SILVERADO MILEAGE WAS 75000.THIS IS SO DANGEROUS I URGE YOU TO PLEASE CHECK INTO IT BEFORE SOMEONE GETS KILLED.I RECENTLY SAW ON THE NEWS THAT SUBURU RECALLED CARS IN NORTHERN STATES FOR RUSTED BRAKE LINES SAME AS THIS.GM SHOULD BE DOING THE SAME. *TR

I WAS TRAVELING DOWN THE ROAD AT 60 MPH WHEN THE DISPLAY SAID "REDUCED ENGINE POWER" AND MY VEHICLE DECREASED IN POWER. IT DIDN'T MATTER HOW MUCH I PRESSED THE ACCELERATOR THE CAR WOULD ONLY GO 10 MILES AN HOUR. I PULLED OVER, CHECKED UNDER THE HOOD, EVERYTHING LOOKED FINE. STARTED IT AGAIN, IT DROVE FINE FOR ABOUT 2 MILES THEN THE SAME MESSAGE WAS DISPLAYED. I TURNED AROUND AND HEADED HOME DRIVING 10 MILES AN HOUR. *TR

I HAD THE VEHICLE IN PARK, ON A HILL, AND WHEN I SHIFTED IT INTO DRIVE, FELT A POP IN THE PEDAL. THEN THE BRAKES WOULD NOT HOLD THE VEHICLE. I HAD A VERY DIFFICULT TIME STOPPING THE VEHICLE DUE TO THE LOSS OF BRAKE PRESSURE. THE BRAKES PEDAL WOULD JUST FALL TO THE FLOOR. MY HUSBAND CAME OUT AND FOUND ONE OF THE REAR BRAKE LINES WAS RUSTED AND LEAKING FLUID. THE BRAKE LINES HAVE VISIBLE RUST ON THE OUTSIDE OF THEM. *TR

DRIVING ON INTERSTATE ROAD AND THE VEHICLE CEASED RUNNING. PULLED OFF ROAD AND HAD TO BE TOWED BACK TO GARAGE. NO VEHICLE FUNCTION WORKED EXCEPT EMERGENCY FLASHERS. VEHICLE JUST "DIED" AND STOPPED OPERATING. *TR

BRAKE LINE FAILED DUE TO RUST CORROSION. DEPRESSED BRAKE PEDAL IN THE DRIVEWAY AND BRAKE LINE BROKE BELOW DRIVER'S DOOR AND CAUSED BRAKES TO FAIL. *TR

DRIVING DOWN THE ROAD, WHEN ALL OF A SUDDEN "REDUCED ENGINE POWER". REPLACED THE THROTTLE BODY, PEDAL SENSOR, AND WIRING HARNESS WITHOUT ANY SUCCESS. GM WANTS 150 JUST TO PLUG IT INTO THEIR COMPUTER TO TELL ME WHAT I CAN GET DOWN FOR FREE WITH MY BUDDIES CODE READER....NO I WON'T LET MY WIFE OR CHILDREN DRIVE THE CAR. I ONLY DRIVE IT TO AND FROM WORK. HAD TO GO OUT AND BUY A TOYOTA JUST TO KEEP MY MIND AT EASE SO MY WIFE AND OR KIDS WON'T GET KILLED FROM THIS PROBLEM. IT SEEMS LIKE CHEVY/GMC DOESN'T CARE ABOUT THIS ISSUE UNTIL MULTIPLE PEOPLE DIE FROM THIS. I HOPE TO SEE THAT THEY WILL DO THE RIGHT THING. THINKING OF CONTACTING MY CONGRESS REPRESENTATIVE TO SEE WHAT THEY CAN DO TO HELP OUT US THAT ARE DEALING WITH THIS ISSUE. NOBODY ELSE IS. *TR

TL-THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH. THE STEERING WHEEL SEIZED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD IN HER SUB DIVISION. THE CONTACT HAD THE VEHICLE PUSHED INTO HER DRIVEWAY. THE VEHICLE HAD NOT BEEN TAKEN TO AN DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN MADE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 100,000.LJ

BRAKE PEDAL WENT TO THE FLOOR. CAUSE WAS CORRODED BRAKE LINE THAT HAD LEAKED. *TR

I WAS DRIVING DOWN THE ROAD AND THE BRAKE PEDAL WENT TO THE FLOOR WHEN I TRIED TO APPLY THE BRAKES. I HAD TO REPEATEDLY PUMP THE BRAKES TO GET THE SUBURBAN TO STOP. I AM LUCKY THAT I WAS NOT PULLING THE BOAT WHEN THIS HAPPENED. *TR

THE REAR WINDOW LIFT HINGE ATTACHED TO THE GLASS TO THE TAILGATE IS DEFECTIVE. AFTER RESEARCHING THIS HINGE ONLINE, I LOCATED SEVERAL WITH THE SAME PROBLEM. THIS COULD CAUSE SEVERAL PROBLEMS IF THE GLASS WERE TO SEPARATE DURING TRAVEL AND SHOULD BE A HUGE SAFETY CONCERN FOR CHEVROLET. THE ESTIMATED REPAIR COST IS $1,300.00 FOR A DEFECTIVE PART THAT WILL JUST RE-OCCUR WITH IN A FEW YEARS AS SOME OF THE COMPLAINANTS OBSERVED ONLINE BY NEW OWNERS OF 2 YEARS. THIS PART IS DEFECTIVE AND NOT DUE TO NORMAL WEAR AND TARE. *TR

I WAS DRIVING AT LOW SPEED WHEN I PRESSED MY FOOT ON THE BRAKE AND IT WENT COMPLETELY TO THE FLOOR. LOOKED UNDER THE VEHICLE AND THE BRAKELINE HAD RUSTED THROUGH THE LINE. *TR

I LIVE NEAR FREDERICK, MARYLAND AND TODAY I DROVE MY 2004 SUBURBAN DOWN TO THE CUL DE SAC AT THE END OF OUR STREET GOING AROUND 20MPH, BUT WHEN I PRESSED THE BRAKES, I FELT THEM GO ALMOST TO THE FLOOR, SO I PUMPED/PRESSED THEM AGAIN TWICE AND EACH TIME THEY THEN WENT FULLY TO THE FLOOR BUT THE TRUCK WAS NOT STOPPING. I MANAGED TO PUT THE VEHICLE IN NEUTRAL AND PRESS THE EMERGENCY BRAKE TO GET THE VEHICLE STOPPED WITH THE FRONT TIRES JUST 3 FEET FROM MY NEIGHBORS LAWN. I THEN GOT OUT AND LOOKED UNDER THE VEHICLE AND THERE WAS BRAKE FLUID EVERYWHERE ALONG WITH A TRAIL OF IT ABOUT 30-40 FEET UP THE STREET FROM WHERE I FIRST PRESSED THE BRAKES. I TOWED THE TRUCK BACK TO MY DRIVEWAY AND LOOKED UNDERNEATH AND CAN SEE THAT ALL OF THE STEEL BRAKE LINES ARE HEAVILY RUSTED ALONG THE FRAME BELOW THE DRIVERS DOOR AREA. I COULD SEE THAT ONE OF THE LINES CLEARLY RUPTURED AND SPRAYED BRAKE FLUID EVERYWHERE. I STARTED LOOKING ON THE INTERNET AND SEE THE SAME SYMPTOM/PROBLEMS ARE ALREADY LISTED AS UNDER INVESTIGATION FOR 1999-2003 CHEVY TRUCKS UNDER NHTSA ACTION NUMBER : PE10010. MINE IS A 2004 MODEL YEAR BUT IT MAY HAVE BEEN BUILT IN LATE 2003. IN ANY CASE, I WAS EXTREMELY LUCKY THAT IT HAPPENED IN MY NEIGHBORHOOD AT 20MPH AND NOT ON THE HIGHWAY OR WHILE TOWING. CLEARLY GM HAS A PROBLEM AND THESE TRUCKS THAT NEEDS TO BE RECALLED AS THIS PROBLEM COULD KILL PEOPLE VERY EASILY! *TR

WE WERE DRIVING SOUTHBOUND ON US HWY 131 JUST NORTH OF KALAMAZOO, MI. OUR WILDERNESS AT P255/70R16 SHREDDED AND ALMOST CAUSED US TO ROLL OVER. THE DAMAGE DONE TO THE VEHICLE WAS APPROXIMATELY $2400 PLUS $197 FOR TWO TIRES. WE BOUGHT SUBURBAN FROM A FORD DEALER IN WI IN DECEMBER 2011. THE TIRES WERE ON THE VEHICLE. WE FOUND OUT THAT THEY WERE RECALLED AND ALSO WERE 14 YEARS OLD. WE WENT TO THE FORD DEALER TO SEE ABOUT BEING REIMBURSED FOR THE TWO TIRES THAT THEY KNOWINGLY PUT ON THE SUBURBAN. THEY ACKNOWLEDGED THAT THEY PUT THE TIRES ON BUT CLAIMED IT WASN'T THEIR FAULT AND THEY DIDN'T HAVE TO KNOW ALL THE TIRES THAT HAVE BEEN RECALLED. WE THEN FILED A COMPLAINT WITH FIRESTONE. NINE MONTHS AFTER WE FILED THE COMPLAINT, SENT THE EVIDENCE, ALL PAPERWORK, THE TIRE WITH SHREDDED PIECES, AND COST OF REPAIRS, WE RECEIVED A NOTE THAT FIRESTONE WAS NOT LIABLE, THAT THE TIRE WAS 14 YEARS OLD, AND THAT THEY WOULD ONLY PAY FOR ONE TIRE. THEY SAID THAT THE TIRE WAS NOT PROPERLY INFLATED. WE TOOK THE AIR OUT WHEN IT WAS SENT BECAUSE UPS WOULDN'T TAKE IT WITH AIR IN IT. WE CURRENTLY HAVE THE SECOND TIRE. IT HAS EXCELLENT TREAD. THERE IS NO WAY OF KNOWING FROM LOOKING AT IT THAT IT IS A HAZARD. SHOULDN'T A TIRE COMPANY THAT RECALLED TIRES HAVE TO REPLACE THEM EVEN IF THEY ARE OLD? WE HAVE PICTURES TO SHOW THAT THE TIRE WENT COMPLETELY BALD AND NEVER WENT FLAT. *TR