2009 Chevrolet Suburban

Routine

Owners filed 106 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 5 times.

Not among the Chevrolet Suburban years to avoid. Which Chevrolet Suburban years to avoid →

When it fails
020k40k60k90k120k200k
85,000 milesMedian miles at failure

67 complaints record an odometer reading. Failures cluster around 150,000–200,000 miles.

Most common 2009 Chevrolet Suburban problems

38 of the 106 complaints (36%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags38
101
Unknown or Other20
000
Electrical System13
001
Structure › Body · body and frame7
000
Engine7
000
Tires › Sidewall3
000
Latches/Locks/Linkages · door locks and latches3
000
Electronic Stability Control (esc) · stability control3
000
Structure · body and frame2
000
Steering2
000

5 safety recalls

Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module21V050000
Filed Feb 5, 20212,641,272 vehiclesGeneral Motors, LLC

Defect. General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

Air Bags › Frontal › Passenger Side › Inflator Module21V052000
Filed Feb 5, 2021557,023 vehiclesGeneral Motors, LLC

Defect. General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.

Air Bags › Frontal › Passenger Side › Inflator Module21V053000
Filed Feb 5, 2021692,526 vehiclesGeneral Motors, LLC

Defect. General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.

Electrical System10V240000
Filed Jun 4, 20101,365,070 vehiclesGeneral Motors Corp.

Defect. GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.

Risk. IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.

Remedy. DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Fuel System, Gasoline09V154000
Filed May 6, 200927,188 vehiclesGeneral Motors Corp.

Defect. GM IS RECALLING 27,188 MY 2009 CADILLAC ESCALADE, ESCALADE HYBRID, ESCALADE ESV, AND ESCALADE EXT; CHEVROLET AVALANCHE, SUBURBAN, TAHOE, TAHOE HYBRID, AND COLORADO; AND GMC YUKON, YUKON HYBRID, YUKON XL, AND CANYON VEHICLES. THE FUEL SYSTEM CONTROL MODULES MAY HAVE A CONDITION IN WHICH AN ADHESIVE SEPARATION OF THE ROOM TEMPERATURE VULCANIZING (RTV) SEAL BETWEEN THE SEAL AND THE HOUSING MAY ALLOW WATER TO SEEP INTO THE MODULE.

Risk. WATER IN THE MODULE COULD CAUSE A SHORT OR OPEN CIRCUIT, ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, SETTING OF DIAGNOSTIC TROUBLE CODES OR THE ENGINE MAY BE HARD TO START, MAY NOT START OR MAY STALL INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSTALL A NEW FUEL SYSTEM CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2009. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.

All 5 campaigns on file, newest first.

What owners reported

Newest filings
Air Bags
Filed Jan 12, 2025FL

Unknown

Fuel/Propulsion System
Filed Jul 25, 2024MO

Fuel pump modulator, which has a recall for other vehicles for same part, malfunctioned which caused the vehicle to cut off while my son was driving on the highway without notice, where he had to avoid being hit while trying to make it to the shoulder for safety. The fuel pump module was tested by a service mechanic and was found to have corroded due to moisture. Prior to vehicle cutting off, there were no warning signals/signs, it just cut the vehicle off while driving on the highway.

Tires › Sidewall
Filed Jul 13, 2023IN

Cooper Discoverer 275-55r20 developed bulge in inner sidewall. I was unaware of issue until a stranger pointed it out. That was on 03/08/2023. Since then, 2 more tires have developed the same issue!! The last 2 have been looked at by tire installation professionals and determined to be manufacturer defects.

Tires › Sidewall
Filed Jul 13, 2023IN

On 05/19/2023 driver's side front wheel removed for brake replacement. Noticed large bulge on inner sidewall of Cooper Discoverer 275-55r20 tire. This was the 2nd tire of a set of 4 that has developed the same issue. Now a third has a bulge. I will submit a 3rd report for it.

Tires › Sidewall
Filed Jul 13, 2023IN

Cooper Discoverer 275-55r20 had a stranger point out a very large bulge on the inner sidewall of my passenger side rear tire. This is the 3rd tire from a set of 4 that has developed the same issue within 3 months. Cooper Tires is not wanting to help resolve this issue. They want the tire dissected and returned before doing anything.

Fuel System, Gasoline
Filed Dec 5, 2022200,000 milesIL

The contact owns a 2009 Chevrolet Suburban. The contact stated that the vehicle intermittently failed to start after multiple attempts without warning. The contact replaced the ignition switch and the fuel pump; however, the failure persisted. The contact then used a code reader that determined that the Engine Control Module (ECM) was not giving a signal to the fuel pump. The contact made additional repairs to the vehicle, but the failure persisted. The vehicle was taken to the dealer, and he was given an estimate for the repair. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 09V154000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 200,000.

Electrical System
Filed Aug 9, 2022133,000 milesLA

The contact owns a 2009 Chevrolet Suburban. The contact stated that while her son was seated in the driver's side front seat with the door opened, the key was not in the ignition, the doors inadvertently locked and unlocked. The contact's son noticed that there was smoke coming from the dash and exited the vehicle. Upon inspection, the contact and her son detected a burning odor and noticed that there was smoke coming from underneath the hood; however, there were no flames. The contact's son opened the hood and disconnected the battery. The fire department arrived and inspected the vehicle. The fireman informed the contact that the alternator and battery connectors were extremely hot. The fire department assisted in moving the vehicle away from the residence. A fire department report was filed. The vehicle was towed to the dealer; however, the vehicle was diagnosed but still hasn't been repaired. The contact related the failure to a faulty electrical system. The vehicle was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 133,000.

Structure › Body
Filed Jan 24, 2022MI

Dashboard cracked around the corner of the passenger side air bag and manufacturer did not recall. It appears there are many vehicles with this problem and could be a potential safety issue if the airbag malfunctioned and caused parts of dash to break and rupture air bag or fly into passengers of vehicle in the event of a crash.

Air Bags
Filed Sep 9, 2021IA

I am STILL waiting for this recall to be fixed. Why is this taking so long? Every time I drive this vehicle, it is a danger for my passenger due to the defective airbag. It almost seems to me that maybe this is a stall tactic so there will be less of a cost for the repairs due to the less vehicles still on the road. Just my opinion. I would like to know what is taking so long to fix. It is already late 2021 and this vehicle is a 2009. Wow. I guess the safety of the customers is second to the cost of repairs.

Engine
Filed Apr 5, 2021167,000 milesMI

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO SPUTTER AND SHAKE WITH A LOUD KNOCKING SOUND COMING FROM THE ENGINE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE SHIFTED INTO LIMP MODE AND DECELERATED. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE WAS LOW ON OIL. ADDITIONALLY, THE NUMBER 6 LIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.*DT

Unknown or Other
Filed Mar 31, 202145,000 milesAZ

THE DASHBOARD IS CRACKED IN MULTIPLE PLACES

Unknown or Other
Filed Mar 29, 202189,500 milesCA

DASHBOARD CRACKED IN MULTIPLE PLACES. CRACKING UP TO THE EDGE OF THE AIRBAG. IF AIRBAG IS DEPLOYED THE SHRAPNEL FROM THE DASHBOARD COULD CAUSE AIRBAG TO DEFLATE RENDERING IT USELESS AND CAUSE INJURY.

Air Bags
Filed Feb 12, 2021180,000 milesLA

DASH HAS CONTINUED TO CRACK - OVER 4 CRACKS THAT HAS AFFECTED THE DEFROST VENT, DASH AND NOW I RECEIVE PERIODIC AIRBAG WARNINGS UPON STARTING IGNITION AND/OR PARKING. I AM CONCERNED AS A DRIVER, MOTHER OF 3 AND CAREGIVER OF ELDERLY MOM THAT THE AIR BAGS WILL DEPLOY AT ANYTIME AND/OR NOT FUNCTION CORRECTLY UPON A CRASH OR COLLISION.

Air Bags
Filed Feb 9, 2021CA

PASSENGER AIRBAG SENSOR HAS BEEN ON FOR YEARS, AND I HAVE BEEN WAITING FOR MANY YEARS FOR THIS PARTICULAR RECALL TO BE FIXED! IT IS RIDICULOUS THAT NOTHING IS BEING DONE AND PEOPLE LIKE ME ARE FORCED TO BE DRIVING THEIR FAMILIES AROUND IN SUCH UNSAFE VEHICLES!!!!! I HAVE FILED MULTIPLE COMPLAINTS, AND HAVE CALLED THE MANUFACTURER MULTIPLE TIMES, TO GET NOWHERE FAST! WHY EVEN HAVE THIS SYSTEM SET UP FOR RECALLS IF YOU DONT DO ANYTHING ABOUT THEM???? IT'S SICKENING TO THINK OF SOMEONE HAVING TO FILL THIS COMPLAINT OUT AFTER THE FACT OF INJURY OR DEATH TO A LOVE ONE- WHAT'S THE POINT?

Electrical System
Filed Dec 18, 2020130,000 milesMI

VEHICLE CONTINUES TO HAVE RANDOM ELECTRICAL PROBLEMS AFTER ADDING NEW GROUNDS, NEW ALTERNATOR, NEW BATTERY, CHECKING CONTACTS. IT'S BEEN AT 4 REPAIR SHOPS INCLUDING A CHEVY DEALER AND CONTINUES TO HAVE PROBLEMS. DOORS CYCLE ON LOCK/UNLOCK, LIGHTS CYCLE DIMMING, ABS AND OTHER INDICATOR LIGHTS COME ON, LOSE ACCELERATION AND VEHICLE STALLS AND DIES. SEEMS TO HAPPEN MORE FREQUENTLY IN COLD WEATHER AND AFTER A 'REST' MAY OR MAY NOT START NO RHYME OR REASON. HAS BAFFLED MECHANICS FOR OVER 2 YEARS. PLS HELP.

Electrical System
Filed Dec 8, 2020250,123 milesOK

DRIVING DOWN A ROAD AND SHUT OFF WILL NOT START AGA

Air Bags
Filed Dec 3, 2020NC

THE AIRBAG LIGHT WILL NOT TURN OFF AND THERE IS NOTHING WRONG WITH THE VEHICLE.

Electrical System
Filed Nov 28, 2020200,000 milesOK

DRIVING FOR A FEW WEEKS ON MORE GOT UP ONE MORNING AND IT WOULD NOT S STARTED KEEP CRANKING TURN IT OVER THERE WOULDN'T STARTED

Air Bags
Filed Nov 23, 2020AZ

OWNERS ARE CONVINCED THAT A CRACKED DASHBOARD COULD COMPOUND THE SEVERITY OF A THE VEHICLE DASH IS DAMAGED I AM STATING THAT IT COULD SHATTER INTO PIECES UPON AIRBAG DEPLOYMENT AND SEND SHARDS OF DASHBOARD FLYING AT BOTH THE DRIVER AND THEIR PASSENGERS. THE SHARDS COULD ALSO LACERATE THE AIRBAGS AND RENDER THEM USELESS. MY DASH HAS CRACKED AND SEPARATED WITH NO ADDITIONAL STRESS FROM VEHICLE OCCUPANTS. THIS DAMAGE HAPPENS AS THE VEHICLE IS PARKED THE SUN WEAKENS THE MATERIAL,THEN AS THE VEHICLE IS DRIVEN IT CREATES STRESS CRACKS. MOREOVER ANY DASH RELATED REPAIR WILL FURTHER DAMAGE THE DASH. FOR EXAMPLE THIS IS ONE OF THE REASONS GM HAS BEEN SO RESISTANT TO A TAKATA AIR BAG RECALL KNOWING THAT IT WILL LIKELY REQUIRE THE ENTIRE DASHBOARD TO BE REPLACED.

Air Bags
Filed Oct 19, 2020CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FREMONT CHEVROLET (5850 CUSHING PKWY, FREMONT, CA 94538; (510) 445-8700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 13, 202090,000 milesCA

IT HAS BEEN SEVERAL YEARS SINCE THE TAKATA AIRBAG RECALL WAS ANNOUNCED. THE LOCAL DEALER, BUNNIN CHEVROLET, HAS CONTINUALLY BEEN UNABLE TO CONSUMATE THE RECALL FOR MY VEHICLE. WHAT CAN BE DONE TO REMEDY THIS DANGER, SHORT OF NOT DRIVING THE VEHICLE?

Unknown or Other
Filed Jul 22, 202030,000 milesTX

DASH IS CRACKING INTO THE AIRBAG. NOT TO MENTION CRACKS ALL OVER THE DASH.

Air BagsCrash1 injured
Filed Jul 20, 2020167,000 milesTX

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT A LOW RATE OF SPEED, SHE ATTEMPTED TO MAKE A LEFT TURN AND WAS HIT BY A CAR COMING FROM THE OPPOSITE SIDE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE DRIVER WAS TREATED FOR WHIPLASH AND MULTIPLE BULGED DISKS IN HER BACK WHICH WOULD REQUIRE SURGERY. A POLICE REPORT WAS NOT FILED. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE HOME AFTER THE ACCIDENT. THE CONTACT STATED THAT THE VEHICLE HAD BEEN INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.

Air Bags
Filed Jun 1, 2020150,000 milesGA

NO GOOD *TR

Electrical System
Filed May 7, 2020170,000 milesCA

1ST: BACK AC/HEATER TURNS ON BY ITSELF.BLOWS ONLY HOT AIR 2ND. CAR ENGINE SOMETIMES IS HARD TO START, OR WON?T START, SOME TIMES WHEN TURNING ON THE IGNITION WILL GET START AS IT WAS STILL POWERING ON, AND WHEN TURNING OFF IT WON?T TURN OFF EVEN IF IGNITION IS OFF. THE SPEEDOMETER/RPM WILL GO TO 0 WHILE ON FREEWAY. *TR

Seats
Filed Apr 14, 2020160,000 milesCO

THE REAR SEATS ARE "LOOSE" AND RATTLE ON BUMPY ROADS. CAN'T BE TIGHTENED. INFANT CAR SEAT IS LOOSE USING LATCH SYSTEM. DASHBOARD IS ALSO CRACKED IN SEVERAL AREAS AND JUST KEEPS GETTING WORSE. WEAR AND TEAR IS ACCELERATING BECAUSE OF THESE ISSUES. *TR

Air Bags
Filed Jan 28, 2020GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT RICK HENDRICK CHEVROLET OF BUFORD (LOCATED AT 4490 S LEE ST, BUFORD, GA 30518) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Dec 16, 2019AL

WHEN I BOUGHT THIS VEHICLE IN JANUARY, 2019, IT HAD A SMALL CRACK ACROSS THE MIDDLE OF THE DASHBOARD. NOW THE CRACK HAS EXPANDED AND THE WHOLE DASHBOARD IS LOOSE AND BOUNCES AROUND WHILE DRIVING THE VEHICLE.

Air Bags
Filed Oct 25, 2019NC

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED NHTSA AND WAS INFORMED THAT THE VIN WAS INCLUDED IN THE RECALL, BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Body
Filed Oct 4, 2019165,000 milesTN

CRACKED DASH IN 2 SPOTS

Air Bags
Filed Sep 6, 2019TX

TAKATA AIRBAG RECALL. THIS RECALL WAS ISSUED MANY YEARS AGO, IT IS NOW 2019 AND I HAVE NOT RECEIVED ANY MORE INFORMATION. WHY IS NO ONE MAKING GM FIX THIS PROBLEM. DODGE/CHRYSLER FIXED THEIRS ASAP AND SENT MANY NOTICES TRYING TO GET THE VEHICLE FIXED. GM ON THE OTHER HAND IS WAITING FOR PEOPLE TO GET KILLED.

Air Bags
Filed Sep 4, 2019CA

TAKATA RECALL- I HAVE BEEN TRYING TO GET ANSWERS REGARDING THIS RECALL AND HAVE MY CAR FIXED FOR YEARS. I AM SCARED TO DRIVE MY CAR AND WANT IT TO BE FIXED AND KNOW IT IS SAFE FOR MY TEEN DRIVER TO DRIVE AS WELL.

Electrical System
Filed Aug 27, 2019195,889 milesNE

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. WHILE THE CONTACT WAS REVERSING OUT OF THE DRIVEWAY, THE DOOR LOCKS BEGAN TO LOCK AND UNLOCK INDEPENDENTLY. THE FAILURE STOPPED WHEN THE VEHICLE WAS PLACED INTO DRIVE. AFTER DRIVING 40 MPH FOR A WHILE, THE CHECK ENGINE, STABILITY, TRACTION, AND VARIOUS OTHER WARNING INDICATORS ILLUMINATED. ALSO, THE RPMS REVVED FROM 1 TO 5, THE ODOMETER FLUCTUATED UP AND DOWN, AND THE LOCKS MALFUNCTIONED AGAIN. THE VEHICLE WAS TURNED OFF, BUT THE REVVING DID NOT STOP RIGHT AWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BODY CONTROL MODULE WAS CONTAMINATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 195,889.

Air Bags
Filed Aug 14, 2019NJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN 2016. AFTER NOTIFYING CURLY GMC (1399 RIVER AVE, LAKEWOOD, NJ), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE HAD A DUAL CANISTER AIR BAG SYSTEM AND THERE WAS NO REPAIR AVAILABLE FOR THE DUAL CANISTER SYSTEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Aug 4, 201986,000 milesMN

POWERED LIFT GATE OPENS ON ITS OWN WITH OUT PUSHING THE BUTTON ON REMOTE OR BUTTON ON DASH

Electrical System
Filed Jul 25, 2019180,000 milesID

DRIVER WINDOW STOPPED WORKING, REPLACED THE SWITCH THAT DIDNT HELP, NOT HAVE NO POWER TO THE LEFT SIDE OF MY VEHICLE, MY DOORS DONT LOCK AND UNLOCK, WE BELIEVE IT HAS SOMETHING TO DO WITH THE COMPUTER CONTROL MODULE. TOOK IT TO THE LOCAL CHEVY DEALER AND THEY DIDNT FIX IT WITH THE WINDOW SWITCH

Air Bags
Filed Jun 11, 2019199,000 milesTX

DASH CRACKED AND TOTALLY INPLODED. LOOSE PARTS EVERYWHERE. THESE PARTS FLY EVERYWHERE WHEN MOVING VEHICLE. AIRBAG LOOSE AND PROBALLY COULD IMPLODE WITHOUT WRECKING ACCIDENT. DEFINATELY A HUGH SAFETY FACTOR. MAYBE NAHTA WOULD LIKE TO DRIVE MY VEHICLE WITH COUPLE TOP EXECS FROM GM OVER COUNTRY ROADS AND DODGE LOOSE SCRAPHNEL.05/07/2019

Air Bags
Filed May 19, 2019TX

TAKATA RECALL I RECEIVED A LETTER FROM GM SOMETIME BACK THAT I WOULD BE CONTACTED TO SCHEDULE AN APPT TO SERVICE MY AIRBAGS AT A LOCAL DEALERSHIP. AFTER WAITING ABOUT 8 MONTHS I CONTACTED A LOCAL DEALER LETTING THEM KNOW I HAD BAD AIRBAGS STILL, THEY ADVISED ME I WOULD NEED TO WAIT FOR ANOTHER LETTER TO COME IN ADVISING ME OF THE NECESSARY REPAIRS THEY NEED TO MAKE. I HAVEN'T HEARD ANYTHING AND IT'S BEEN ALMOST 2 YRS .

Air Bags
Filed Apr 23, 2019NC

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System1 injured
Filed Mar 29, 2019166,000 milesAZ

PASSENGER SEAT MOTOR OVERHEATED. INITIAL INDICATION WAS SMELL. SEAT IS POWERED (FORWARD AND BACK ONLY). SEAT SWITCHES WERE NOT IN USE AT THE TIME. VEHICLE WAS IN POWERED AND IN MOTION. SMOKE FOLLOWED W/I 20" OF INITIAL SMELL. VEHICLE STOPPED AT SIGHT OF SMOKE AND DRIVER WAS ABLE TO LOCATE PLUGS FOR MOTOR UNDER PASSENGER SEAT. DRIVER REMOVED PLUG, BURNED HAND SIGNIFICANTLY IN THE PROCESS.

Air Bags
Filed Feb 26, 201945,000 milesCT

CRACKS ALL OVER DASH, AROUND AIRBAG

Air Bags
Filed Nov 2, 2018GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) OVER TWO YEARS AGO. THE DEALER (YOUMANS CHEVROLET, 2020 RIVERSIDE DR, MACON, GA 31204, (478) 225-4636) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JB

Air Bags
Filed Oct 16, 2018TX

I HAVE CONTACTED 5 DEALERSHIPS IN MY AREA INQUIRING ABOUT REPLACING THE AIRBAG. ONLY 1 RESPONDED TO MY INQUIRY, THAT ONE INFORMED ME THAT THEY HAVE NO IDEA WHEN THEY WILL BE ABLE TO REPLACE THE AIRBAG.

Air Bags
Filed Jun 1, 2018WI

AIRBAG LIGHT SAYS CHECK AIRBAG

Unknown or Other
Filed Apr 12, 2018CA

DASH CRACKS: THE DASH OF MY SUBURBAN 2009 HAS A BIG CRACK ON THE SIDE OF THE DRIVER, IT SEEMS THAT THIS IS A COMMON ISSUE WITH OTHER OWNERS OH CHEVY TRUCKS BOUGHT ON SPECIFIC YEARS. THE BIG CONCERN IS THAT IN AN EVENT OF A COLLISION PLASTIC PIECES OF THE DASH WILL EASILY BREAK AND HIT DRIVER OR PASSENGER CAUSING BAD INJURIES.

Air Bags
Filed Mar 1, 2018AL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GILLAND CHEVROLET GMC (3071 SOUTH US HWY 231, OZARK, AL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Body
Filed Jan 24, 201872,000 milesOH

DASHBOARD CRACKED ABOVE INSTRUMENT PANEL AND ABOVE PASSENGER AIRBAG. THIS OCCURRED WHEN VEHICLE WAS STATIONARY. THERE WAS NO SLOW PROGRESSION OF THE CRACKING, JUST ONE DAY ENTERED VEHICLE AND FOUND VERY LARGE CRACKS IN DASH AT POINTS ABOVE INSTRUMENT CLUSTER AND PASSENGER AIRBAG AREA.

Air Bags
Filed Dec 11, 2017LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LESON CHEVROLET AT (504) 366-4381 (1501 WESTBANK EXPY, HARVEY, LA 70058) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 21, 2017LA

TAKATA RECALL- I HAVE NOW CALLED MY LOCAL GM CHEVY DEALER DEALER MONTHLY SINCE THE TAKATA RECALL HAS COME OUT AND THEY HAVE REFUSED TO REPLACE THE AIRBAGS. THEY SITE THAT THEY DO NOT HAVE ANY TO REPLACE THEM WITH. MY RESPONSE HAS BEEN, I HAVE 4 CHILDREN THAT I DRIVE DAILY AND GOD FORBID BUT IF I WERE TO GET IN AN ACCIDENT AND THE AIRBAGS DEPLOYED AND WE FOUND OUT THEN THAT THEY WERE DEFECTIVE. IT MAY BE TOO LATE AND THE INJURIES SUSTAINED BE LIFE THREATENING. THERE IS NO REASON WE NEED SHOULD HAVE TO WAIT TILL SOMETHING BAD HAPPENS WHEN THIS IS A SIMPLE FIX. I NEED MY AIRBAGS REPLACED ASAP AND NEED TO KNOW HOW TO MAKE THIS HAPPEN. I EVEN RECEIVED A LETTER IN THE MAIL THAT STATES CONTACT YOUR LOCAL DEALERSHIP AND SCHEDULE YOUR FREE REPAIR. THIS IS ABSOLUTELY ASININE THAT MY AIRBAGS HAVE NOT BEEN FIXED WITHIN THE LAST 18MONTHS SINCE THE RECALL. I NEED SOMETHING DONE NOW.

Structure › Body
Filed Nov 2, 201740,000 milesLA

DASHBOARD IN VEHICLE CRACKS THE PRODUCT IS MADE OF CHEAP PLASTIC MATERIAL AND INSTALLED FROM THE FACTORY WITHOUT ANY SUPPORT OR RUBBER WASHERS TO ALLOW FOR MOVEMENT CAUSING THE DASHBOARD TO CRACK AND CRUMBLE OVER TIME. THIS IS AN ISSUE FOR GM / CHEVY MODEL TRUCKS AND SUV 'S FROM 2007-2014.

Complaints 1-50 of 106, newest first, reproduced as filed.

Across model years

Worst on record: 1994
YearComplaintsRecallsFiresDeathsAssessment
202445110Routine
2023132300Routine
2022124410Routine
20212051210Above average
202044410Do not drive
201978310Do not drive
201884400Do not drive
2017142530Do not drive
2016220610Do not drive
20154311182Do not drive
201459310Routine
2013118400Routine
2012101420Routine
2011148300Routine
2010117310Routine
2009 — this page106500Routine
2008213400Above average
2007292460Above average
200623110Routine
2005129710Routine
2004204660Above average
2003301741Fatalities reported
2002286450Above average
2001440850Above average
20002821171Fatalities reported
19996342120High concern
1998201330Above average
19974143130Above average
199636041210Fatalities reported
1995457781Fatalities reported
19948586102Fatalities reported
1993499220High concern
1992189570Routine
199152460Routine
199054470Routine

Compare every Suburban year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 5, 2021. Source: NHTSA Office of Defects Investigation.