Owners filed 292 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 4 times.
When it fails
08500085,000 milesMedian miles at failure
141 complaints record an odometer reading. Failures cluster around 150,000–200,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
144
2
0
4
Unknown or Other
24
0
0
9
Engine
22
0
0
0
Structure › Body
18
1
0
9
Electrical System
17
0
4
0
Structure › Body › Door
7
0
0
8
Structure
7
0
0
0
Seat Belts
7
1
0
4
Power Train
5
0
0
0
Latches/Locks/Linkages
5
0
0
2
4 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module21V050000
Filed Feb 5, 20212,641,272 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Air Bags › Frontal › Passenger Side › Inflator Module21V052000
Filed Feb 5, 2021557,023 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Electrical System10V240000
Filed Jun 4, 20101,365,070 vehiclesGeneral Motors Corp.
Defect. GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Risk. IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy. DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Electrical System08V441000
Filed Aug 28, 2008857,735 vehiclesGeneral Motors Corp.
Defect. GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.
Risk. THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.
Remedy. DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 12, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CADILLAC AT 1-800-982-2339 OR HTTP://WWW.CADILLAC.COM; CHEVROLET AT 1-800-630-2438; SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM, GMC AT 1-866-996-9436; OR HUMMER AT 1-800-732-5493; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
What owners reported
Newest filings
Engine
Filed Aug 28, 2026KY
The lifter rod associated with the DoD/AFM system failed, causing catastrophic failure in the engine. This isn't an age issue, this isn't a part that wore out and failed. This car would still be running and driving if that system was never installed. The lifters for these systems are known weakpoints that'll eventually fail. Because of this we lost immediate power in the vehicle and had to immediately pull off to the side of the road on a busy road. I had my local shop take a look and they confirmed that it was a lifter issue. No others have inspected this as this is chalked up to the age of the vehicle. There's no warning for this failure. One second you engine is running great, you apply for some more power, and it fails. Ruining the rest of the engine with it.
Unknown or Other
Filed Apr 4, 2026OH
Extensive embrittlement, cracking, and partial collapse of the plastic dash into the space underneath the dash. This cracking extends to to the boundry for the passenger side airbag cover potentially creating a dangerous situation(flying debris) during airbag deployment.
Electrical System
Filed Oct 15, 2025WI
My Suburban locked itself with the keys inside of it. It is available for inspection. I had a two-month baby in the car on an 80-degree day trapped for over 10 minutes. At that young age they have no temperature regulation. I took the vehicle into a local mechanic, and it was confirmed. It has not been inspected by the police, manufacturer, or insurance as we bought this vehicle outright from a Facebook Ad. There was a suspension message that appeared on the dash, and we bought it like that. However, I'm unsure to how long that had been on prior to that. My husband was going to work on it over the next weekend as it was supposed to be a work vehicle for him.
Electrical System
Filed Jun 16, 2025TN
There is an electrical problem with driver side door harness which causes my car not to start causing me to have to keep replacing the fuel pump from malfunction of ground wires leading to the fuel pump and ECU from what I am told
Engine
Filed May 5, 2025NJ
As the current investigation is going for the General Motors engines 2014-2025 5.3L and 6.2L for AFM/DFM. The same is happening with 2007 - 2014 5.3L engines with DOD. I had a 2014 Chevy Suburban with the 5.3L I had to rebuild the passenger side due to a DOD lifter failing. My current, 2007 Suburban is starting to make a DOD lifter tap, again on the passenger side. I will be getting a full rebuilt engine with the DOD system deleted to prevent this in the future. Hundreds have had this happen in the car forums and I can not imagine how many have encountered the same issue but do not say anything due to chalking it up to mileage, age of the vehicle, or just accepting the failure by design. Most are simply taking it on the chin; paying out of pocket or doing the work themselves to repair, delete, or modify the engines. I understand there is time and the age of the vehicles against these claims, but acknowledgement and shedding light on this known issue from General Motors will help just as much.
Unknown or Other
Filed Dec 29, 2024GA
Cracked dashboard. Continues to get worse. Cracks get bigger and more cracks appear.
Electrical System
Filed Jul 11, 2024CA
My suburban 2007 drains battery overnight, tried different alternator and batteries but continuously drains battery’s.
Structure › Body
Filed Apr 27, 2024FL
My 2007 Suburban has extensive rust that has left the frame open and crumbling. It appears that the seals on the vehicle did not do their job. The spare tire cannot hold under it. I have never taken it into salt water nor has it had flood damage. Its main years on the road were in CT and NJ. I have never seen a vehicle with this amount of crumbling rust. I have to drive 2 hours each way to see my specialists at Shands Hospital in Gainesville every 2 - 3 months and as a female it does concern me that there is that lifter clicking as well as the oil disappears and yet there's no puddle. Also, the lighting in the cabin ac area doesn't function as well as the rear controls. In Florida my last two problems deal with my problem with heat. The a/c runs intermittently and sometimes only blows very hot air. Also, what a big reason I purchased a Tahoe LTZ and this vehicle was because of the remote start which is not working. Is there anything that can be done. I needed a safe vehicle for my short regular trips and I've become worried and I have already had to rent a vehicle to make the trip out of fear of the cabin getting so hot. With Narcolepsy I can fall asleep without warning. Please advise. I'd love to keep the truck but not if it could mean injuring someone else or myself. Thanks in advance.
Engine
Filed Oct 10, 2023185,000 milesNC
The contact owns a 2007 Chevrolet Suburban. The contact stated while driving 50-60 MPH, the check engine warning light illuminated, and the vehicle started jerking. Additionally, the contact noticed that there was white smoke coming out of the exhaust pipe. The vehicle was taken to Triple A service station, where the cause of the failure could not be determined; however, unknown plugs and wire were replaced. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, where flour coil packs were replaced; however, the failure persisted. The vehicle was taken to the local dealer, where it was diagnosed that intake lifter of cylinder #1 was not moving due to a collapsed lifter roller, which lead to oil built up on the oil pan and the rear main seal. The dealer determined that engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 185,000.
Engine
Filed Sep 13, 2023CA
The engine has a collapsed lifter that has failed. This problem is placing us at risk of breaking down while driving. I live in a busy city that has a lot of traffic. When I have money, I plan to take the vehicle to the dealership to confirm. I first noticed the problem by hearing the engine make a clicking sound when the engine is running. The sound is coming from the area of lifter location.
Structure › Body
Filed Jul 9, 2023KY
The front dash is cracking all across the the cab. The sharp points are so pointed that if the airbags are deployed it will cause cuts and possibly damage a person eyes
Engine
Filed May 24, 2023SC
The engine began smoking really bad when driving down highway and car locked down. It became undriveable. I was out of town when happened and had to have towed. Mechanic confirmed motor is bad and has to be replaced. Just had transmission replaced 2 weeks prior to this happening. Transmission has had to be replaced 2 x's since I have owned vehicle.
Air Bags
Filed May 21, 2023MN
I did a safety recall repair at the GMC Chevrolet dealer in Bloomington, MN per the notice I recieved regarding the front airbag (Takata) (I believe the repair was in October 2022). I did not have a error code before doing the work but since I was traveling thought it best to do before I left. I now have a service airbag for the driver side which has now come on. I spoke to one dealer in another state (I was traveling) and he said that had nothing to do with the recall work that was done and wanted me to come in for a estimate for a possible repair??? Can you please assist me?
Air Bags
Filed Sep 15, 2022MD
Driving down the beltway at 60 mph and the side curtain airbags deployed with no impact and the seatbelts in the front locked up.
When pumping fuel the gas is bubbling up and pouring back out of the tank when it isn't full.
Unknown or Other
Filed Aug 18, 2022FL
When scheduling for airbag recall repair the dealership has informed me that the service may cause the dash to crack or fall in during or after the install. They also advised me that this damage is not covered under the recall warranty. If the dash is not intact that will result in the airbag not being able to properly deploy.
Steering
Filed Feb 16, 2022250,000 milesGA
The contact owns a 2007 Chevrolet Suburban. The contact stated while driving at various speeds, the vehicle lost power steering assist. The contact stated that the failure was only experienced whenever the vehicle was slowed to approximately 5 MPH. During the failure, the steering wheel locked up. The contact stated that after shifting into REVERSE the vehicle would return to normal operation. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 250,000.
Service Brakes
Filed Aug 4, 2021MA
Customer has a 2007 Suburban, the steering angle sensor is faulty causing diagnostic trouble code C0455 and traction control inoperative , tested sensor directly to verify fault, the part is no longer available from GM nor aftermarket, it is my professional opinion that there should be a viable part number available from the vehicle manufacturer as this is causing a safety hazard. I’ve reached out to GM corporate and have yet to receive a response. Questions or comments please call [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Unknown or Other
Filed Jul 6, 2021TX
I purchased 2007 Chevy suburban on 2014 and a year after the dashboard start with a crack on the side of the passenger.
Air Bags
Filed May 15, 2021PR
I AM CLAIMING THE CHANGE OF THE AIRBAGS, COULD YOU HELP ME IN THIS MATTER, THANKS IN ADVANCE
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 5, 2021. Source: NHTSA Office of Defects Investigation.