2002 Chevrolet Suburban complaints

SEVERE METAL BRAKE LINE CORROSION: ON SURFACE STREETS, WHILE APPROACHING AN INTERSECTION AT ABOUT 35 MPH, THE BRAKES WERE APPLIED AND THE PEDAL IMMEDIATELY WENT TO THE FLOOR WHILE TOWING A DUAL-AXLE TRAVEL TRAILER. THE DRIVER WAS ABLE TO USE THE TRAILER BRAKE OVERRIDE TO STOP THE TRUCK-TRAILER COMBINATION BEFORE HITTING ANYTHING. BRAKE FLUID WAS DRIPPING UNDER THE DRIVER'S SIDE DOOR. CLOSER EXAMINATION REVEALED SEVERE CORROSION OF THE FOUR 1/4" BRAKE LINES THAT FOLLOW THE FRAME RAIL FROM THE ABS MODULE ON THE INSIDE OF THE LEFT FRAME RAIL UP INTO THE ENGINE COMPARTMENT TO THE MASTER CYLINDER AND THE TWO FRONT WHEELS. ONE OF THE TWO LINES FROM THE MASTER CYLINDER TO THE ABS MODULE HAD BURST. THE RUST ON THESE 1/4" LINES WAS FLAKING OFF IN LARGE CHUNKS. ALSO OBSERVED VERY SIGNIFICANT RUST ON THE 3/16" HARD LINES ON THE REAR AXLE AND THE HARD LINES MOUNTED TO THE FRAME AND BODY LEADING TO THE REAR AXLE. THESE LINES ARE VERY CLOSE TO FAILURE. WHAT IS FURTHER DISTRESSING ABOUT THIS SITUATION IS THAT WHEN ONE BRAKE CIRCUIT FAILED THERE WAS NONE TO VERY LITTLE BRAKING EFFECTIVENESS FROM THE OTHER BRAKE CIRCUIT. THE BRAKE PEDAL WENT RIGHT TO THE FLOOR WITH LITTLE RESISTANCE. THIS SUGGESTS THAT THE MASTER CYLINDER DOES NOT PROVIDE INDEPENDENT BRAKING CIRCUITS LIKE IT SHOULD. LATER, USING A PAIR OF LOCKING-TYPE PLIERS, THE FAILED LINE WAS CLAMPED OFF AND IT WOULD BUILD PRESSURE AND RESTORE A MODICUM OF BRAKING EFFECTIVENESS FROM THE OTHER CIRCUIT. THE GENERAL CONDITION OF THE TRUCK IS

PARKING BRAKE DOES NOT WORK. PARKING BRAKE PADS WERE REPLACED BUT STILL DOES NOT WORK. *TR

REAR BRAKE LINE FAILURE DUE TO EXCESSIVE CORROSION. I HAD TO STOP SHORT AS THE CAR INFRONT OF ME STOPPED UNEXPECTEDLY. MY CAR STOPPED, BUT IN THE LAST FEW FEET THE PEDDLE WENT TO THE FLOOR. I PULLED THE CAR TO THE SIDE OF THE ROAD LOOKED UNDER THE CAR. IN THE REAR OF THE CAR I COULD SEE FLUID IN A PUDDLE UNDER THE REAR END HOUSING. THE FLUID CONTINUED TO STREAM OUT OF THE BRAKELINES. AFTER TOWING THE CAR HOME I LOOKED AT THE BRAKE LINES. WHEN I TOUCHED THEM THEY CRUMBLED IN MY HANDS. *TR

WHILE PARKING MY 02 SUBURBAN, I COMPLETELY LOST MY BRAKES!! THE BRAKE PEDAL WENT DOWN TO THE FLOOR; BRAKE FLUID ALL OVER THE DRIVEWAY. WHAT HAPPENED? THE BRAKE LINE UNDERNEATH THE TRUCK JUST BELOW THE DRIVER SEAT HAD ROTTED THROUGH. AFTER DOING SOME RESEARCH, I FOUND OUT THAT THIS IS A COMMON PROBLEM WITH CHEVY TRUCKS. HOWEVER, GM HAS FAILED TO INITIATE A RECALL. HOPEFULLY GM WILL DECIDE TO RECALL THESE TRUCKS AND FIX THE OBVIOUS ENGINEERING GLITCH BEFORE SOME UNFORTUNATE PERSON OR FAMILY ENDS UP SERIOUSLY INJURED OR KILLED IN AN UNNECESSARY ACCIDENT. *TR

WHILE DRIVING DOWN TO THE JERSEY SHORE ON THE GARDEN STATE PARKWAY WITH MY FAMILY TO GO ON VACATION I WENT TO GET OFF THE EXIT AND WHEN I TRIED TO STOP MY BRAKE PEDAL WENT TO THE FLOOR......WHEN I LOOKED UNDER THE TRUCK I REALIZED THAT THE STEEL BRAKE LINE ABOVE THE SPARE TIRE WAS COMPLETELY RUSTED THROUGH. THANK GOD THERE WAS NO ONE IN FRONT OF US. OR WE WOULD HAVE CRASHED INTO THEM AND BEEN HURT OR EVEN KILLED. PS I BOUGHT THIS TRUCK BRAND NEW...IT WAS A VERY SCARY EXPERIENCE. *TR

THE BRAKE FAILED AS I WAS STOPPING AT AN INTERSECTION. THE BRAKE PEDDLE STARTED TO HOLD AND THEN JUST PRESSED TO THE FLOOR. THE BRAKE LINE HAS FAILED. THIS IS THE THIRD BRAKE LINE FAILURE ON THIS VEHICLE IN THE LAST 14 MONTHS. WE'VE HAD THE BOTH REAR AND BOTH FRONT LINES REPLACED ALREADY, THIS LAST FAILURE APPEARS TO BE BETWEEN MASTER AND ABS. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT A TODDLER WAS ABLE TO INSERT AND TURN THE KEY IN THE IGNITION TO THE ACCESSORY POSITION. THE CHILD WAS ALSO ABLE TO SHIFT THE GEAR SHIFT SELECTOR WITHOUT ENGAGING THE BRAKES, AND THE VEHICLE BEGAN TO ROLL AWAY. THE VEHICLE JUMPED A RETAINING WALL AND CRASHED INTO A TREE. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC WHO COULD NOT DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE VEHICLE COULD BE SHIFTED WITHOUT ENGAGING THE BRAKES FOR TOWING PURPOSES. THE CONTACT WAS ADVISED NOT TO LEAVE THE KEYS NEAR CHILDREN. THE FAILURE AND CURRENT MILEAGES WERE 128,000.

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING BETWEEN 30-60 MPH. A CHARGING LIGHT ALSO ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT COASTED TO A STOP AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CRANK SHAFT POSITION SENSOR WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 85,000. .UPDATED 06/18/12 *BF THE CONSUMER STATED WHEN THE ENGINE STOPPED, THERE WAS NO POWER STEERING AND ONLY ONE POWER ASSISTED BRAKE APPLICATION, WHICH ALMOST RESULTED IN AN ACCIDENT. UPDATED 06/22/12 UPDATED 06/26/12 *BF THE CONSUMER REFERENCED RECALL # 07V521000 REGARDING THE CRANKSHAFT POSITION SENSOR. UPDATED 06/27/12*JB

THE ABS LIGHT CAME ON. WHEN THE CAR WAS TURNED OFF, A PUMP OR SOMETHING KEPT RUNNING AND THE SOUND SEEMED TO BE COMING FORM UNDER THE VEHICLE. THE SOUND DID NOT CEASE EVEN WHEN THE CAR WAS TURNED OFF AND THE KEY REMOVED. THIS CONTINUED UNTIL I CHECKED THE FUSES AND TRIED DISCONNECTING THE ABS 60-AMP FUSE FROM THE FUSE BOX UNDER THE HOOD. THE FUSE WAS FINE, HOWEVER WHEN I DISCONNECTED THE FUSE, THE SOUND IMMEDIATELY STOPPED. I RECONNECTED THE FUSE BRIEFLY AND THE SOUND RESUMED, SO I LEFT THE FUSE DISCONNECTED UNTIL A REPAIR CAN BE MAID. *TR

BEGAN EMERGENCY BREAKING AND EVASIVE MANEUVERS. SHORTLY AFTER BEGINNING TO TURN, THE ABS LIGHT CAME ON AND ALL 4 WHEELS LOCKED. THE RESULT WAS A 180 DEGREE SPIN ACROSS 5 LANES OF I30 JUST SOUTH OF DOWNTOWN DALLAS. WE ALMOST AVOIDED ANY COLLISION, BUT IT COULD HAVE BEEN HORRIBLE AS WE WERE CLOSE TO HITTING AT LEAST 7 TO 10 VEHICLES WITH SPEED DIFFERENTIALS OF ABOUT 50MPH WHILE OUT OF CONTROL. THE FAILURE CODE WAS THE EBCM RELAY, AND THE SYSTEM WORKS IF THE AMBIENT TEMPERATURE IS COLD ENOUGH, THOUGH IT FAILS ON BUMPS SOMETIME. TYPICAL BAD SOLDER JOINT BEHAVIOR. MANY PEOPLE ARE REPAIRING THESE MODULES BY RE-SOLDERING THE RELAY CONNECTIONS. *JS

MY WIFE WAS DRIVING OUR 2002 CHEVROLET SUBURBAN 1500 4WD WHEN SHE APPLIED THE BRAKES TO STOP THE PEDDLE WENT ALL THE WAY TO THE FLOOR. SHE WAS ABLE TO GET THE TRUCK INTO A PARKING LOT WITHOUT INCIDENT. WHEN I GOT THERE TO LOOK AT THE PROBLEM, I NOTICED THE STEEL BRAKE LINE SUPPLYING THE RIGHT FRONT CALIPER WAS SEVERELY CORRODED, WHERE IT RUNS ATOP THE FRAME IN THE ENGINE COMPARTMENT, TO THE POINT WHERE IT DEVELOPED A PINHOLE TO ALLOW A LOSS OF PRESSURE(PEDDLE). THE LINE IS SO CORRODED THAT I CAN'T EVEN CUT OUT A SECTION AND FLARE THE OLD LINE TO INSTALL A REPAIR SECTION OF LINE. I BELIEVE THE ENTIRE BRAKE LINE HAS TO BE REPLACED. AT THIS TIME I HAVEN'T INSPECTED THE REST OF THE LINES, BUT WHEN I CAN I WILL!!!!! I'M READING ABOUT NUMEROUS BRAKE LINE AND OTHER SEVERE CORROSION ISSUES ON THESE MODELS. WE HAVE BEEN LOYAL GM CUSTOMERS SINCE 1976. WE CURRENTLY OWN THE ABOVE MENTIONED SUBURBAN AND A 2008 SILVERADO. THE SUBURBAN IS OUR PRIMARY FAMILY VEHICLE WHICH IS USED TO TRANSPORT OUR DISABLED CHILD. *TR

I WAS NEARING A STOP SIGN AT AN INTERSECTION AND APPLIED BRAKES. PEDAL WENT TO FLOOR AND I WENT THROUGH INTERSECTION. ONCOMING VEHICLE HAD TO SWERVE TO MISS ME. INVESTIGATION DETERMINED THAT A FRONT BRAKE LINE HAD RUSTED THROUGH, CAUSING LOSS OF BRAKE FLUID. *TR

BRAKES FAILED COMPLETELY.... BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AFTER PULLING INTO A PARKING LOT AND TRYING TO SLOW DOWN TO PULL INTO A SPOT. ATTEMPTED TO PUMP BRAKES BUT THE PEDAL DID NOT COME BACK UP. HIT CURB AT APPROXIMATELY 10 MPH. TRUCK NEEDED TO TOWED AND MECHANIC FOUND TROUBLE TO BE A BADLY RUSTED THROUGH MAIN FRONT TO REAR BRAKE LINES. MECHANIC FOUND ALL LINES TO BE RUSTED AND REPLACED ALL LINES WITH POLY COATED STEEL LINES. MECHANIC STATED THAT THE FACTORY BRAKE LINES WERE NOT COATED...? IS THIS NOT A FACTORY RECALL ISSUE? *TR

EXHAUST MANIFOLD BOLTS BREAKING LEAVING STUDS IN THE HEADS, HEATING UP ENGINE COMPARTMENTS, RELEASES CARBON MONOXIDE, AFFECTS O2 SENSOR AND CATALYTIC CONVERTER. WILL NOT PASS EMISSIONS IN SOME STATES. GM NOT STANDING BEHIND THIS 1999-2008 ISSUE. IT IS A SAFETY ISSUE AND IS EXPENSIVE TO FIX. GM MECHANICS DENYING ANY SUCH ISSUES. PLEASE CHECK- IN TO THIS. OUR WHOLE FLEET AND OUR PERSONAL TRUCKS AFFECTED BY THIS. *TR

LEFT-SIDE ENGINE MANIFOLD BOLTS BROKE OFF, CAUSING EXHAUST GAS TO ESCAPE INTO THE ENGINE COMPARTMENT ON THE OPPOSITE SIDE OF THE FIREWALL FROM THE DRIVER. THE ESCAPING EXHAUST CAUSES A 'TICKING' NOISE, WHICH IS WHAT BROUGHT THIS TO THE ATTENTION OF THE OWNER (ME). THE VEHICLE IS WELL-MAINTAINED AND IS NEVER USED IN HARSH OR DEMANDING CONDITIONS. PRIMARY USE IS TRANSPORTING FAMILY IN URBAN AREA. THERE HAS BEEN NO PRIOR SERVICE WORK THAT REQUIRED MANIFOLD TO BE REMOVED. THE MANIFOLD BOLTS ARE DEFECTIVE. THIS IS A SERIOUS SAFETY AND EPA ISSUE DUE TO EXHAUST GASES BEING RELEASED IN THE ENGINE COMPARTMENT, AND THE POSSIBILITY OF THE HEAT FROM THE EXHAUST NEGATIVELY AFFECTING SENSORS AND OTHER VITAL ENGINE COMPONENTS. *TR

THE ANTI-LOCK BRAKE SYSTEM ACTIVATED INCORRECTLY AT LOW SPEED ON A STEEP HILL SUCH THAT THE VEHICLE ROLLED INTO THE CROSS STREET WITHOUT STOPPING. VEHICLE WAS IN VERMONT FOR 4 YEARS PRIOR TO THE INCIDENT. *TR

PULSATING AT BRAKING, LONGER THAN NECCESARY TO COME TO COMPLETE STOP AT LOW SPEED , EXTREME RUST TO UNDERCARRIAGE, SUSPENSION, AND BRAKE PARTS.

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THERE WAS A VERY LOUD NOISE COMING FROM THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SWAY BAR LINK WAS FRACTURED AND NEEDED TO BE WELDED BACK TOGETHER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 49,000.

BRAKE FAILURE, ABS KICKS IN UNDER 5 MPH. LOST BRAKES ONCE. UPON REVIEWING THIS TOPIC ON THE BELOW WEBLINK, FOUND OUT I AND A MULTITUDE OF OTHER CHEVY TRUCK OWNERS HAVE IDENTICAL ISSUES. BASED ON READING THE BELOW LINK, I'M FEARFUL OF LETTING MY WIFE/KIDS IN THIS VEHICLE THAT A POSSIBLE CAR ACCIDENT MAY HAPPEN IF THE BRAKES DON'T WORK WHEN NEEDED. PLEASE INVESTIGATE THIS, I AND MANY OTHERS PAID A SUBSTANTIAL AMOUNT OF MONEY FOR PRODUCTS THAT ARE DEFECTIVE/LIFE THREATENING AND CHEVY REFUSES TO CORRECT THE PROBLEM. ONCE AGAIN, PLEASE READ THE BELOW LINK, I AM NOT ALONE. HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/GM_SILVERADO_BRAKES.HTML [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

HARD BRAKE LINES FAILED, RESULTING IN LOSS OF HYDRAULIC PRESSURE FOR SERVICE BRAKES. *TR

BRAKES FAILED PREMATURELY DUE TO RUSTING BRAKES LINES FROM MASTER CYLINDER WITHOUT WARNING ON I-94.

WHILE DRIVING VEHICLE LOSSES POWER, REDUCED ENGINE POWER LIGHT COMES ON. I HAVE TAKEN THE SUBURBAN TO THE MECHANIC. CHANGE THE MAF, TPS, AIR FILTERS OTHER SENSORS THAT THE DIAGNOSTIC TEST HAS POINTED OUT AS PROBLEMS AND HAVE HAD A VEHICLE TUNE UP DONE (NEW SPARK PLUGS, WIRES, OIL CHANGED, ETC.) THE COST OF THESE REPAIRS HAS BEEN OVER $1000 AND SEEM I WILL BE SPENDING MORE. THE PROBLEM CONTINUES TO HAPPEN. REDUCED ENGINE POWER WHILE DRIVING. I AM AFRAID THIS COULD CAUSE AN ACCIDENT AND CAUSE INJURIES OR EVEN DEATH SINCE IT HAPPENS WHILE DRIVING. *TR

I AM THE OWNER OF A 2002 CHEVY SUBURBAN, V8 ENGINE. APPROXIMATELY 8 MONTHS AGO MY CAR BEGAN MAKING TERRIBLE NOISES. TOOK IT TO MY LOCAL CHEVY DEALER WHO INFORMED ME I HAD BROKEN EXHAUST MANIFOLD BOLTS. AND IT WOULD COST OVER $1000 TO REPAIR! I DID NOT HAVE THE MONEY TO FIX IT AND DEALER SAID IT WOULDN'T HURT CAR TO CONTINUE DRIVING. IN JULY OF 2010, MY CHECK ENGINE LIGHT KEPT COMING ON AND TOOK IT TO GET REPAIRED. I WAS TOLD I NEEDED TO REPLACE MY CATALYTIC CONVERTERS. $800 LATER I THOUGHT THEY WERE SEPARATE PROBLEMS. I COME TO REALIZE THAT IT WAS DIRECTLY RELATED TO THE BOLT ISSUE. THROUGH MY RESEARCH, I HAVE LEARNED THIS IS A VERY COMMON PROBLEM WITH GM CARS. WHY WASN'T THERE A RECALL????? I FEEL DUPED BY GM AND MY GOVERNMENT. *LN

SEAT BELT RETRACTOR LOCKS UP. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 5-10 MPH ON NORMAL DRY ROAD CONDITIONS, THE BRAKES WERE ENGAGED, FOLLOWED BY AN UNINTENDED ACTIVATION OF THE ANTI-LOCK BRAKE SYSTEM AND THE VEHICLE BEGAN TO ROLL. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTI-LOCK). HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 2/23/11 *CN THE MECHANIC FOUND BOTH WHEEL SPEED SENSORS HAD INTERNAL FAILURE. UPDATED 05/06/11

VEHICLE WILL STALL ON OCCASION WHILE DRIVING DOWN THE ROAD. ACTS AS IF THE ACCELERATOR IS NOT WORKING CAUSING THE VEHICLE TO COME TO A STOP WHILE TRYING TO APPLY THE ACCELERATOR PEDAL. THIS HAS HAPPENED AT LEAST 3 OTHER TIMES SINCE PURCHASING THE VEHICLE NEW. THE FIRST INCIDENT HAPPENED AT ABOUT 10,000 MILES ON THE VEHICLE AND THE LAST INCIDENT HAPPENED WITH A LITTLE OVER 120,000. *TR

MY 2002 CHEVROLET SUBURBAN Z71 (1500) IS EXPERIENCING ANTI-LOCK BRAKE PROBLEMS. WHENEVER THE CAR IS ABOUT TO STOP, THE ANTILOCK BRAKES ACTIVATE AND PREVENT STOPPING IN A NORMAL DISTANCE FOR SLOW SPEEDS. THIS HAS NEARLY CAUSED SEVERAL LOW SPEED ACCIDENTS. I SEE THERE WAS A RECALL CAMPAIGN, #05V379000 AND I CALLED GM TO CHECK IF MY VEHICLE WAS INCLUDED BUT THEY SAID NO, EVEN THOUGH MY VEHICLE IS IN THE INDICATED YEAR RANGE AND IS EXHIBITING THE EXACT SYMPTOMS DESCRIBED IN THE RECALL. THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL TOO. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE TRAVELING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. TWO WEEKS LATER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 167,000.

I HAVE A 2002 CHEVY SUBURBAN - I HAD THE ABS SYSTEM REPLACED IN 2005 TO HAVE IT BREAK DOWN AGAIN IN 2008. THE DEALER'S SERVICE DEPARTMENT SAYS THAT THERE IS NO RECALL ON IT BECAUSE THEY HAVEN'T HEARD SUFFICIENT CONSUMER COMPLAINTS TO WARRANT A RECALL! FURTHER, I CALLED CHEVROLET'S/GMC'S SERVICE DEPARTMENT AND THEY SAID THAT THEY DON'T READ INTERNET COMPLAINT BOARDS. ALL COMPLAINTS HAVE TO BE DIRECTED STRAIGHT TO CHEVY'S CUSTOMER SERVICE DEPARTMENT IN ORDER TO BE INPUT INTO A "COMPLAINT DATABASE", THEN THEY DETERMINE IF THEY HAVE RECEIVED ENOUGH COMPLAINTS TO MERIT A RECALL - PER INDUSTRY STANDARDS. *TR

2002 CHEVROLET SUBURBAN 2500 4WD TRANSFER CASE FAILURE *GR THE CONSUMER NOTICEABLE A CONSIDERABLE AMOUNT OF SMOKE COMING FROM BEHIND THE VEHICLE. HE PULLED OVER AND NOTICED OIL DRIPPING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND UPON INSPECTION IT WAS DETERMINED THE TRANSFER CASE HOUSING HAD A HOLE IN IT. THE CONSUMER DID SOME RESEARCH AND DISCOVERED IT WAS A WELL KNOWN ISSUE WITH THE TRANSFER CASE OIL PUMP RETAINING METHOD, CAUSING THE PUMP TO MOVE AROUND IN THE HOUSING, EVENTUALLY WEARING A HOLE IN THE REAR TRANSFER CASE HOUSING. *JB

SPEEDOMETER ON 2002 AND 2003 MODEL OF CHEVROLET SUBURBAN STICKS AT A RANDOM PLACE. WE HAVE BEEN PULLED OVER TWICE BY POLICE FOR DRIVING TOO SLOW. HAPPENED MORE THAN ONCE. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING APPROXIMATELY 30 MP. PRESSURE WAS APPLIED TO THE BRAKES AND THE VEHICLE CONTINUED TO ACCELERATE. THE EMERGENCY BRAKE WAS ENGAGED AND THE VEHICLE CAME TO A COMPLETE STOP. THE DEALER WAS NOTIFIED OF THE FAILURE. THE TECHNICIAN STATED THE FAILURE WAS RELATED TO THE ANTI-LOCK BRAKE SYSTEM AND THE SERVICE REPAIR WOULD BE AT THE OWNERS EXPENSE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 05V379000 (COMPONENT: SERVICE BRAKES, HYDRAULIC: ANTI-LOCK). THE VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 80,000. THE CURRENT MILEAGE WAS 100,000.

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHENEVER THE CONTACT ATTEMPTED TO ENGAGE THE BRAKE PEDAL AT A LOW SPEED HE NOTICED THAT THE ABS SUDDENLY ACTIVATED WHICH ALSO INCREASED THE STOPPING DISTANCE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 130,000. THE FAILURE MILEAGE WAS 115,000.

2002 CHEVY SUBURBAN: GRINDING NOISE HEARD ON UNDERCARRIAGE AND ABS LIGHT CAME ON. DETERMINED THE ABS PUMP WAS MAKING THE GRINDING SOUND AND FURTHER DETERMINED AN UNAVAILABLE PART COSTS ABOUT $1200 PLUS LABOR. THERE IS A WAITING LIST FOR THIS PART A MILE LONG. APPARENTLY THIS IS A COMMON PROBLEM WORTHY OF RECALL INVESTIGATION. DEALERS TEMPORARY SOLUTION IS TO UNPLUG THE ABS FUSE AND DRIVE IT UNTIL THE PART COMES AVAILABLE. WE WERE TOLD TO BE CAREFUL IN THE RAIN AS IT IS UNSAFE WITHOUT ABS BRAKES. PART MIGHT BE AVAILABLE IN 2 TO 4 MONTHS. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED SHE EXPERIENCES UNWANTED ANTI LOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH. SHE CONTACTED THE DEALER IN REFERENCE TO RECALL # 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTI LOCK). UPON CONTACT THE TECHNICIAN STATED THAT BECAUSE THE VIN NUMBER WAS EXCLUDED FROM THE VIN RANGE, SHE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 108,000.

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE DRIVING BETWEEN 5-10 MPH, THE VEHICLE RESPONDED SLOWLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT EXPERIENCED DIFFICULTY SLOWING DOWN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT WAS NOT REPAIRED. THE TECHNICIAN STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). ALSO, THERE WAS A RECOMMENDATION TO DISCONNECT THE FUSE THAT DEACTIVATED THE ANTI-LOCK SYSTEM. THE RECALL REMEDY HAS NOT CORRECTED THE ISSUE ADDRESSED IN THE SAFETY DEFECT. THE FAILURE AND CURRENT MILEAGES WERE 98,000. UPDATED 3/5/09 *CN THE CONSUMER REAR ENDED ANOTHER VEHICLE AT 5 MPH WHEN HE ATTEMPTED TO STOP. UPDATED 03/10/09. *JB

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE APPROACHING A STOP AT 5 MPH, THE ABS ENGAGED WHEN THE BRAKE PEDAL WAS DEPRESSED, WHICH PREVENTED THE VEHICLE FROM COMING TO A STOP. THE VEHICLE CONTINUED TO DRIVE OVER THE CURB AND THE CONTACT HAD TO PLACE THE VEHICLE INTO PARK IN ORDER TO STOP THE VEHICLE. THE VEHICLE STOPPED CLOSE TO AN EMBANKMENT WITH A 15 TO 20 FOOT DROP. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO INSPECT THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V379000, ACTION NUMBER PE05020 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE CONTACT STATED THAT EVEN THOUGH THE REPAIR MAY HAVE BEEN PERFORMED, THE FAILURE STILL PERSISTS. THE DEALER IS CHARGING $500 TO REDO THE REPAIR. THE FAILURE MILEAGE WAS 62,058.

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK COOLANT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE ILLUMINATION CONTINUED UNTIL COOLANT WAS ADDED TO THE TANK. THE CONTACT OBSERVED A GRADUAL COOLING LOSS OVER A PERIOD OF TIME, BUT THERE WAS NO EVIDENCE OF A LEAK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THERE WAS A CRACK IN THE CYLINDER HEAD, AND COOLANT WAS LEAKING IN THE OIL CHAMBERS. THE MECHANIC STATED THAT THE CYLINDER HEAD NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 96,000. UPDATED 07/16/08.*LJ UPDATED 07/16/08

2002 CHEVY SUBURBAN WITH A RECALL FOR CORROSION. CONSUMER STATES THAT THE DEALER STATED THAT THE VEHICLE WAS CLEARED. HE WAS INFORMED THE RECALL WAS FOR VEHICLES IN THE NORTHERN AND NORTHEASTERN STATES. *KB

TL*-THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE DRIVING AT 55 MPH THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TAKEN TO THE MECHANIC. THE WHEEL HUB ASSEMBLY HAD TO BE REPLACED. WHEN SHE ATTEMPTS TO APPLY THE BRAKES, THE VEHICLE SLIDES AT FIRST AND EVENTUALLY STOPS. SHE HAS EXPERIENCED THIS FAILURE NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER AGAIN AS OF THIS DATE. THE CURRENT MILEAGE WAS 79,200. THE FAILURE MILEAGE WAS 79,007. UPDATED 4/23/08 *CN

2002 CHEVY SUBURBAN PARKING BRAKE FAILED DUE TO A DESIGN FLAW THAT AFFECTS HUNDREDS OF THOUSANDS 1999 THROUGH 2003 GM VEHICLES. MOST OWNERS ARE PROBABLY UNAWARE THEIR VEHICLE HAS THIS DEFECT, SINCE THE TRANSMISSION PREVENTS VEHICLE MOVEMENT WHEN IN PARK. THE PARKING BRAKE ON THESE GM VEHICLES IS A DRUM BRAKE ON THE REAR WHEELS. THE EMERGENCY BRAKE DRUM, AND DISC BRAKE ROTOR IS COMBINED INTO A SINGLE UNIT ON THESE VEHICLES. PARKING BRAKE PADS ARE MOUNTED ON A CIRCULAR METAL RING, WHICH HAS ABOUT A 2 INCH GAP AT THE TOP. THE RING EXPANDS WHEN THE PARKING BRAKE IS APPLIED. UNLIKE TYPICAL DRUM BRAKE PADS, THE CIRCULAR RING IS NOT WELL SECURED TO PREVENT UNDESIRABLE MOVEMENT WITHIN THE DRUM. USUALLY, DRUM BRAKE PADS ARE SECURED BY HEAVY SPRINGS TO KEEP THEM CENTERED WITHIN THE DRUM. ON THESE GM VEHICLES, HOWEVER, THERE IS JUST A SLIDE-IN CLIP AT THE BOTTOM OF THE CIRCULAR METAL RING TO WHICH THE PADS ARE ATTACHED. THIS ALLOWS THE BRAKE PADS TO MOVE WITHIN THE DRUM WHEN THE PARKING BRAKE IS NOT IN USE. ON MY VEHICLE, THE CIRCULAR RING WAS PULLED DOWN BE GRAVITY, RESULTING IN IT CONTINUALLY RIDING AGAINST THE DRUM. THIS WORE OUT THE PADS ON THE BOTTOM OF THE CIRCULAR RING TO THE POINT WHERE METAL WAS CONTACTING METAL. THIS CAUSED EXTENSIVE WEAR TO THE DRUM, REMOVING OVER 1/16 INCH OF METAL. IN FEBRUARY 2003, GM RELEASED SERVICE BULLETIN NUMBER 92-05-26-002A, WHICH CALLS FOR INSTALLATION OF A SPRING CLIP RETAINER TO PREVENT PARKING BRAKE FAILURE ON THE FOLLOWING MODELS: 2002-2003 CAD

DRIVER SIDE SIDE MIRROR HAS DEVELOPED A SPOT IN THE MIDDLE OF IT AND YOU CANNOT SEE OUT OF IT! *TR

CAR HAS HAD LIGHTS DIMMING WHEN ELECTRIC DEVICES ARE OPERATING. CAR HAS NEW ALTERNATOR, BELTS, IDLER PULLEY AND BATTERY. CAR WAS MAKING A RIGHT TURN WITH TURN SIGNAL ON. BATTERY LIGHT CAME ON AND ENTIRE VEHICLE-ENGINE AND ALL LIGHTS SHUT DOWN. PULLED TO SIDE OF ROAD AND ENGINE STARTED AGAIN. *TR

SINCE PURCHASING AN 02 CHEVROLET SURBURBAN, 8.1L AND 81K MILES, I HAVE EXPERIENCED MULTIPLE RANDOM ENGINE SHUT OFFS WHILE HIGHWAY DRIVING, CREATING DANGEROUS SAFETY SITUATIONS. THE MOTOR WILL RESTART AFTER A 5 MINUTE REST PERIOD AND RUN FINE, UNTIL THE NEXT FAILURE WHICH OCCURS WITHOUT WARNING. THE DEALERSHIP HAS SO FAR BEEN UNABLE TO DIAGNOSE THE PROBLEM, CLEANED MAF SENSOR, REPLACED THERMOSTAT AND FAN CLUTCH, CHANGED OIL, CHECKED FUEL PUMP PRESSURE. NO ENGINE FAILURE CODES REPORTED. RESEARCHING INTERNET INFORMATION, I HAVE DISCOVERED A RECURRING SYMPTOM RELATED TO AN INTERMITTENT CRANKSHAFT POSITION SENSOR (CKP) FAILURE, THAT CAUSES THE ENGINE TO SHUT OFF. THERE IS A A TIMED RESET WHICH ALLOWS THE ENGINE TO RESTART. *TR

WAS DRIVING HOME FROM A VACATION ABOUT 30 MI EAST OF PA/OH BORDER. A/C SUDDENLY WENT FROM COLD TO HOT. WE TURNED OFF A/C. WHEN WE TOOK TO LOCAL MECHANIC, METAL SHARDS THROUGHOUT A/C SYSTEM FROM COMPRESSOR, HAD TO REPLACE ENTIRE A/C SYSTEM AT A COST OF OVER $1700. WANT TO ADD THAT DEALER HAS BEEN VERY NICE ABOUT PURCHASE AND PROBLEMS - THEY EXPLAINED THAT CAR IS OUT OF WARRANTY. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE BACKING OUT OF THE DRIVEWAY AT LESS THAN 5 MPH, THE STEERING WHEEL LOCKED. THE CONTACT CALLED THE DEALER AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO THE SHOP. HE STATED THAT THE FAILURE WAS NOT THE POWER STEERING BECAUSE HE COULD NOT TURN THE WHEEL AT ALL TO DRIVE THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 74,000. UPDATED 07/08/11 *BF THE CONSUMER STATED THE POWER STEERING PUMP. UPDATED 07/18/11

POWER STEERING ON 2002 CHEVY. SUBURBAN FAILS. HAD POWER STEERING PUMP REPLACED AND PROBLEM CONTINUES. *JB

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE VEHICLE HAS FIRESTONE WILDERNESS, SIZE P26570R16 TIRES. WHILE DRIVING 65 MPH, THE CONTACT HEARD A CLICKING SOUND COMING FROM THE FRONT TIRES. HE INSPECTED THE TIRES AND NOTICED THAT THE TREAD WAS SEPARATING. THE TIRE SHOP STATED THAT THE TIRES WERE DEFECTIVE. AS OF JULY 25, 2007, THE TIRES HAVE NOT BEEN REPLACED. THE DOT NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 31,163 AND FAILURE MILEAGE WAS 30,000.

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE WHEELS WHEN THE FRONT WHEELS WERE TURNED. SHE STATED THAT THE CAUSE OF FAILURE MAY BE THE UPPER INTERMEDIATE STEERING SHAFT. THE DEALER AND MANUFACTURER STATED THAT SHE WOULD HAVE TO PAY $275 FOR THE REPAIR. THE DEALER DID NOT HAVE ANY RECALLS FOR THE FAILURE. THE CONTACT FEELS THAT THERE SHOULD BE A RECALL DUE TO THE MANY REPAIRS RELATED TO THE WHEEL FAILURE. SHE STATED THAT A RUNNING BOARD LIGHT IS DIM ON THE FRONT LEFT SIDE OF HER VEHICLE, WHICH SHE HAS NOTICED ON MANY SUBURBANS. THE CURRENT MILEAGE IS 65,000 AND FAILURE MILEAGE WAS 40,000. UPDATED 02-01-08. *KB

EMERGENCY BRAKE FAILURE ON MY 2002 CHEVROLET SUBURBAN. THE SAME THING HAPPENED ON MY SON-IN-LAW'S 2002 CHEV. SUBURBAN. NEITHER OF US KNEW THIS UNTIL WE TOOK OUR VEHICLES IN FOR A STATE INSPECTION STICKER & IT FAILED INSPECTION. WAS TOLD THERE WAS A SERVICE BULLETIN ON THIS PROBLEM BUT GMC DID NOT TAKE ANY RESPONSIBILITY. WE BOTH, HAD THE REPAIR DONE AT OUR EXPENSE.