1997 Chevrolet Suburban

Above average

Owners filed 414 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 3 times.

Avoid One of the Chevrolet Suburban years to avoid: 2.1× the complaints of a typical Suburban year. Which Chevrolet Suburban years to avoid →

When it fails
020k40k60k90k120k200k
101,836 milesMedian miles at failure

76 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.

Most common 1997 Chevrolet Suburban problems

96 of the 414 complaints (23%) are about the steering.

ComponentReportsCrashesFiresInjuries
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes54
704
Steering › Hydraulic Power Assist System41
201
Steering37
111
Power Train › Automatic Transmission · transmission24
000
Electrical System › 12v/24v/48v Battery18
000
Fuel System, Gasoline › Delivery › Fuel Pump · fuel system17
000
Visibility › Windshield Wiper/Washer › Motor14
000
Tires › Tread/Belt13
203
Visibility › Windshield Wiper/Washer12
000
Steering › Steering Wheel/Handle Bar12
100

1997 Chevrolet Suburban steering problems

23% of all complaints

96 of the 414 complaints are about the steering. This is what owners describe:

  • loses steering assist or the wheel locks11% · 11
  • jerks, lurches or bucks8% · 8
  • loses power4% · 4
  • knocks, grinds or clunks3% · 3
  • accelerates on its own3% · 3

Share of the 96 steering complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
75,000 mi
median of 13 reports
Peak year of filing
1999
25 steering complaints that year
Crashes · fires · injuries
4 · 1 · 2
in these complaints
Recalls on the steering
None
“Tl*the contact owns a 1997 chevrolet suburban. When the vehicle is fully loaded, the contact notices that the vehicle becomes difficult to steer. He has taken the vehicle to a mechanic 15 times and they have made numerous repairs, including various components of the steering unit, steering sensors, actuator, and also additions to the springs of the suspension system.”
Owner complaint, filed Aug 18, 2008 at 8,464 miles
“I have lost steering and braking on 1996 6.5 turbo diesel suburban three times now I drive normally. I am 42 and have a family of seven. When braking the power booster has zero pressure and it is very hard to stop and at the very same time all power steering is lost. I thought the power steering pump failed, so I replaced it, no change. Still no power brakes or steering.”
Owner complaint, filed May 12, 2006 at 102,856 miles

Complaints and recalls over time

By year of filing
1996: 1 complaints, 0 about the steering'961997: 33 complaints, 8 about the steering1998: 39 complaints, 8 about the steering1999: 80 complaints, 25 about the steering2000: 93 complaints, 24 about the steering'002001: 33 complaints, 11 about the steering2002: 20 complaints, 2 about the steering2003: 39 complaints, 8 about the steering2004: 36 complaints, 6 about the steering'042005: 19 complaints, 1 about the steering2006: 7 complaints, 1 about the steering2007: 2 complaints, 0 about the steering2008: 5 complaints, 1 about the steering'082009: 1 complaints, 1 about the steering2010: 0 complaints, 0 about the steering2011: 2 complaints, 0 about the steering2012: 1 complaints, 0 about the steering'122013: 0 complaints, 0 about the steering2014: 0 complaints, 0 about the steering2015: 0 complaints, 0 about the steering2016: 1 complaints, 0 about the steering'162017: 0 complaints, 0 about the steering2018: 0 complaints, 0 about the steering2019: 1 complaints, 0 about the steering2020: 1 complaints, 0 about the steering'20Recall 03V093000 (visibility)Recall 03V159000 (visibility)Recall 06E043000 (fuel system)NHTSA investigation EA02006NHTSA investigation EA00013NHTSA investigation DP00001NHTSA investigation EA99011
All complaintsAbout the steeringRecall (red: the steering)NHTSA investigation opened

Complaints about the 1997 Suburban peaked in 2000, with 93 filed that year. No recall on file covers the steering, the subject of 23% of the complaints. In 2020 owners filed 1 so far.

3 safety recalls

Part 573 reports
Fuel System, Gasoline06E043000
Filed May 19, 200688,303 vehiclesHoneywell International, Inc.

Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).

Visibility › Windshield Wiper/Washer03V159000
Filed Apr 28, 20031,755,876 vehiclesGeneral Motors Corp.

Defect. ON CERTAIN MINIVANS, PICKUP TRUCKS, AND SPORT UTILITY VEHICLES WITH CERTAIN MODEL-ENGINE COMBINATIONS, THE WINDSHIELD WIPER MOTOR MAY FAIL DUE TO CRACKED SOLDER JOINTS ON THE CONTROLLER CIRCUIT BOARD. THE WINDSHIELD WIPERS COULD WORK INTERMITTENTLY OR NOT AT ALL.

Risk. IF THIS WERE TO OCCUR DURING BAD WEATHER, DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Remedy. DEALERS WILL REPLACE THE WIPER MOTOR CIRCUIT BOARD AND COVER. OWNER NOTIFICATION BEGAN ON JUNE 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.

Visibility › Rearview Mirrors/Devices › Exterior03V093000
Filed Mar 7, 2003507,171 vehiclesGeneral Motors Corp.

Defect. CERTAIN SPORT UTILITY VEHICLES, MINI VANS, AND PICKUP TRUCKS MAY DEVELOP A SHORT CIRCUIT IN THE ELECTRIC OUTSIDE REARVIEW MIRROR SWITCH.

Risk. IF THIS WERE TO HAPPEN, IT COULD RESULT IN AN INOPERATIVE SWITCH, HEAT DAMAGE TO THE DRIVER'S DOOR, AND/OR IGNITION OF COMPONENTS IN THE DRIVER'S DOOR AND A SUBSEQUENT VEHICLE FIRE WITHOUT PRIOR WARNING.

Remedy. DEALERS WILL INSTALL A FUSED JUMPER HARNESS TO THE ELECTRIC OUTSIDE REARVIEW MIRROR SWITCH. OWNER NOTIFICATION BEGAN ON APRIL 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.

All 3 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 5 name the 1997 Suburban.

WINDSHIELD WIPER FAILUREEngineering analysis EA02006Closed
Opened May 31, 2002Closed Jul 23, 2003Led to recall 03V159000visibility

As a result of this, and the precedinginvestigation, rq99-003, GM has expanded the population of safety recall 98v-150 (replacement of the windshield wiper control module) to include an additional 1.77 million vehicles.included are various 1994-1997 my m/l vans, s/t trucks and suvs, & c/k trucks and suvs.see attached technical report for details.

BATTERY LEAKS ACIDEngineering analysis EA00013Closed
Opened May 2, 2000Closed Jun 28, 2002electrical system

There is no summary currently available

OEM HITCH RECEIVER PLATFORM CRACKINGDefect petition DP00001Open
Opened Jan 31, 2000equipment

The petition alleges that cracks in the hitch receiver platform may lead to separation of the trailer and loss of steering control

ERRATIC POWER STEERING ASSIST WHILE DRIVEngineering analysis EA99011Closed
Opened May 12, 1999Closed Feb 27, 2001steering

The office of defect investigation (odi) has investigated allegations of power steering assist fluctuations in the subject vehicles.for details and a basis for the investigation conclusions, please see the closing report in the ea99-011 public file.odi has not identified a safety-related defect trend in the subject vehicle population.futher expenditure of agency resources on this subject does not appear to be warranted at this time.the closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.the agency reserves the right to take further action …

POOR BRAKE PERFORMANCEEngineering analysis EA95026Closed
Opened Sep 20, 1995Closed Sep 20, 2001brakes

Poor performance of ABS brakes

Technical service bulletins

41 on file

Repair instructions the manufacturer sent its dealers for the 1997 Suburban. Not recalls: the fix is usually free only while the car is under warranty.

equipment 12electrical system 6brakes 6engine 4transmission 4fuel system 3visibility 3tires 1

What owners reported

Newest filings
Service Brakes
Filed Oct 6, 2020OR

THE PREVIOUS OWNER SAID THE BRAKES WORE QUICKLY BUT WE DIDN'T REALIZE HOW QUICKLY UNTIL WE HAD ISSUES AND GOT THE REPAIR INFORMATION. NEW BRAKES ABOUT EVERY 4 MONTHS ARE NEEDED. ONCE THEY START WEARING THE PADS AND ROTORS ARE GONE WITHIN A DAY. THIS TIME I NEARLY RAN INTO SOMEONE THEY DETERIORATED SO FAST. I'VE READ THIS SEEMS TO BE A PROBLEM WITH MANY MORE OF THE SAME VEHICLES

Electrical System
Filed Nov 29, 2019178,000 milesCA

I STOPPED TO GET GAS ANC CUT MY TRUCK OFF. I GOT BACK IN IT AND CUT IT ON AN DROVE ABOUT 30 YARDS I NOTICED A SMELL LIKE BURNING WIRES. SO I CUT IT OFF GOT OUT CHECKED THE OUTSIDE THE SMELL IS ONLY ON THE INSIDE. THEN I POPPED THE HOOD AN SMELLED THE SAME SMELL. I PUSHED IT AND PARKED IT. MY CLICKER IS NOT WORKING TO UNLOCK OR LOCK IT, THE LIGHTS WILL NOT GO OFF AND IT MAKES THE RINGING SOUND AS IF THE DRIVER DOOR IS OPEN EVEN WHEN IT'S NOT. I TOOK THE BATTERY OUT TO SEE IF IT WAS THAT BUT ITS FULLY CHARGED.

Engine
Filed Mar 14, 201676,900 milesIL

MY 1997 CHEVROLET SUBURBAN C-2500 IS LEAKING OIL FROM UNDERNEATH THE ENGINE AND MAKING ENGINE VERY "HOT". THIS HAPPENS WHEN I'M DRIVING THIS VEHICLE.I TOUCH THE ENGINE HOOD AND FEEL THAT IT'S VERY, VERY HOT. I JUST WENT HOME TO PREVENT ANY FIRE OR ACCIDENT. MY MECHANIC SAID IT'S NOT ORDINARY FOR THIS HEAVY DUTY TRUCK TO LEAK OIL WITH ONLY 77,000 MILES. I NEED YOU TO INVESTIGATE MY PROBLEM AND CONTACT GM. YOU CAN EMAIL ME AT [XXX] FOR AN UPDATES REGARDING THIS PROBLEMS. LOOKING FORWARD TO HEAR FROM YOU SOON. THANKS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Service Brakes
Filed Jul 15, 2012223,000 milesNJ

DECEMBER 2009, REPLACED RUPTURED BRAKE LINES ABOVE THE REAR DIFFERENTIAL. SEVERELY RUSTED. JULY 15, 2012, RUPTURED BRAKE LINE BY THE DRIVER SIDE FLOOR BOARD AND FIRE WALL. SEVERELY RUSTED. FUEL LINES UNDER THE VEHICLE IS ALSO SEVERELY RUSTED. LEAK CAN CAUSE FIRE. BRAKE FAILURE OCCURRED DURING DRIVING ON ROAD. *TR

Air BagsCrash1 injured
Filed Nov 24, 2011WI

THE AIRBAG DIDN'T DEPLOYED AM VEER DISAPPOINTED MY SON WAS INJURED. *TR

Visibility
Filed Sep 30, 201199,000 milesWI

TL* THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS AND WASHERS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACT AND CONFIRMED THAT REMEDY REPAIRS WERE PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER:03V159000(VISIBILITY:WINDSHIELD WIPER/WASHER) PRIOR TO THE FAILURE. THE VHEICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 99,200.

SteeringFire
Filed Nov 10, 2009178,784 milesVA

ERRATIC POWER STEERING ASSIST WHILE DRIVING RESULTING IN ERRATIC CONTROL AT HIGHWAY SPEEDS. STARTED IN 2006 AND ENDED IN 2009. VEHICLE WAS TAKEN TO DEALER NUMEROUS TIMES TO NO AVAIL. *TR

Steering
Filed Aug 18, 20088,464 milesPA

TL*THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. WHEN THE VEHICLE IS FULLY LOADED, THE CONTACT NOTICES THAT THE VEHICLE BECOMES DIFFICULT TO STEER. HE HAS TAKEN THE VEHICLE TO A MECHANIC 15 TIMES AND THEY HAVE MADE NUMEROUS REPAIRS, INCLUDING VARIOUS COMPONENTS OF THE STEERING UNIT, STEERING SENSORS, ACTUATOR, AND ALSO ADDITIONS TO THE SPRINGS OF THE SUSPENSION SYSTEM. ALL OF THE REPAIRS HAVE NOT ADEQUATELY REPAIRED THE FAILURES. THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED BACK TO THE DEALER. THE FAILURE MILEAGE WAS 8,464 AND CURRENT MILEAGE WAS 86,000. UPDATED 10/08/08. *LJ UPDATED 10/10/08. *JB

Structure › Body › Hood › Hinge and Attachments
Filed Aug 17, 2008154,600 milesOH

HOOD LATCH ON 1997 CHEVY SUBURBAN KEEP FAILING, HOOD FLIES UP WHILE DRIVING. HAS HAPPENED 3 TIMES IN TWO YEARS. *TR

Engine and Engine CoolingFire
Filed Jul 30, 2008164,000 milesTN

THE CAR WAS PARKED IN THE DRIVEWAY. IN THE MIDDLE OF THE NIGHT IT BURST INTO FLAMES. OUR DOGS WOKE US UP. THE FIRE STARTED IN THE FRONT PASSENGER COMPARTMENT. BY THE TIME THE FIRE DEPARTMENT ARRIVED 7 MINUTES LATER THERE WAS NOTHING LEFT TO THE INTERIOR OF THE CAR. THE ENGINE AND UNDERSIDE OF THE CAR WERE UNDAMAGED BY THE FIRE. A TREE NEAR THE CAR ALSO CAUGHT FIRE. CHEVROLET SAID THERE WERE NO RECALLS ON OUR CAR. THEY DO NOT SEEM INTERESTED IN EXAMINING THE CAR SINCE WE SETTLED WITH OUR INSURANCE COMPANY. NEITHER THE FIRE DEPARTMENT NOR THE POLICE SUSPECT ARSON. IT WOULD APPEAR TO BE ELECTRICAL. IF THE CAR HAD BEEN PARKED IN OUR GARAGE WE WOULD HAVE LOST OUR HOUSE. *TR

Visibility › Windshield Wiper/Washer
Filed Jan 27, 200890,000 milesSC

WINDSHIELD WIPER FAILURE ON RAINY INTERSTATE HIGHWAY. 1997 CHEVROLET SUBURBAN. *TR

Visibility › Windshield Wiper/Washer
Filed Jan 11, 2008219,990 milesNC

TL*THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DELAY FEATURE ON THE WINDSHIELD WIPERS WORKED SPORADICALLY. SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V159000 (VISIBILITY:WINDSHIELD WIPER/WASHER) AND GM RECALL NUMBER 03023 IN FEBRUARY OF 2002. THE RECALL WORK WAS PERFORMED; HOWEVER, THE FAILURE STILL PERSISTS. THE CONTACT WANTED TO NOTIFY NHTSA, BEFORE NOTIFYING THE DEALER AND MANUFACTURER. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 220,000 AND FAILURE MILEAGE WAS 219,990.

Visibility › Windshield Wiper/Washer
Filed Nov 9, 2007125,000 milesIL

TL*THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. WHILE DRIVING AT AN UNKNOWN SPEED IN THE RAIN, THE WINDSHIELD WIPERS WOULD NOT ACTIVATE. THE CONTACT TOOK HER VEHICLE TO THE DEALER AND THEY STATED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V159000 (VISIBILITY:WINDSHIELD WIPER/WASHER). A COMPLAINT WITH THE MANUFACTURER WAS FILED. THE CURRENT MILEAGE WAS 130,000 AND FAILURE MILEAGE WAS 125,000.

Tires › Tread/BeltCrash
Filed Aug 20, 2007132,000 milesOH

TL*THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE AND LOST CONTROL OF THE VEHICLE. HE CRASHED THE VEHICLE INTO A WALL. THE DRIVER SIDE REAR B.F. GOODRICH TIRE TREAD SEPARATED AND CAUSED THE FAILURE. THE ROAD CONDITIONS WERE DRY. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS TOWED. THE CONTACT STILL HAS THE TIRE AND THE TREAD. THE DOT NUMBER WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 45,000 AND THE VEHICLE CURRENT AND FAILURE MILEAGES WERE 132,000.

Steering › Hydraulic Power Assist System
Filed May 12, 2006102,856 milesCA

I HAVE LOST STEERING AND BRAKING ON 1996 6.5 TURBO DIESEL SUBURBAN THREE TIMES NOW I DRIVE NORMALLY. I AM 42 AND HAVE A FAMILY OF SEVEN. WHEN BRAKING THE POWER BOOSTER HAS ZERO PRESSURE AND IT IS VERY HARD TO STOP AND AT THE VERY SAME TIME ALL POWER STEERING IS LOST. I THOUGHT THE POWER STEERING PUMP FAILED, SO I REPLACED IT, NO CHANGE. STILL NO POWER BRAKES OR STEERING. I REPLACED HYDROBOOST UNIT BRAKING AND STEERING RETURNED. I HAVE HAD TO REPLACE HYDROBOOST THREE TIMES IN 8 MONTHS. I COMPLETELY REMOVED THE SOLENOID MAGNET FROM THE POWER STEERING PUMP TO TEST IF THE POWER STEERING PUMP CAUSES THE HYDRO BOOST UNIT TO FAIL, I DID THIS BETWEEN HYDRO UNIT 1 AN 2, I REINSTALLED MAGNET BETWEEN UNIT 2 AND 3 THE FIRST TIME I LOST BRAKING AND STEERING THERE WAS NO WARNING, I WENT TO STOP AND HAD HARD, NON POWER BRAKES AND NO POWER STEERING. THE SECOND, THIRD TIME I KNEW TO REPLACE THE HYDROBOOST UNIT, WHEN BRAKING AND TURNING THE STEERING GETS HARD OR THE BRAKES GET HARD, THEN I REPLACE THE HYDROBOOST UNIT, BRAKE AND STEERING RETURN TO NORMAL I COMPLETELY FLUSHED THE POWER STEERING FLUID EACH TIME INTO A CLEAN BUCKET, NO BIG PARTICLES OR HOSE MATERIAL. THIS BRAKING SYSTEM IS DANGEROUS, IMAGINE DRIVING DOWN A WINDING TWO LANE STEEP DOWNHILL MOUNTAIN ROAD, WITH A HEAVY SUBURBAN AND YOU LOOSE STEERING AND BRAKES I TURNED IN THE ORIGINAL PARTS AS CORES TO GET MY MONEY BACK. *NM

Visibility › Windshield Wiper/Washer
Filed May 5, 200615,000 milesMS

1997 CHEVEROLET C1500 SUBURBAN INTERMITTENT WIPER MOTOR FAILURE TO WORK PROPERLY. CAUSES LACK OF VISIBILITY DURING INCLEMENT WEATHER CONDITIONS OR DURING WINDSHIELD CLEANING OPERATIONS. WIPERS WILL CEASE TO WORK CONTINUOUS AND PROBLEM IS SPORADIC. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 27, 2006115,000 milesOR

I HAVE A 1997 CHEVY SUBURBAN WITH A 7.4 ENGINE. FOR THE MOST PART ITS BEEN A GOOD VEHICLE, BUT THE BRAKES ARE ANOTHER STORY. THE SUBURBAN HAS BEEN THROUGH 2 SETS OF FRONT BRAKES, AND NONE IN THE REAR. BEING CONCERNED, THE 3RD MECHANIC TO REALLY SPEND TIME FIGURING OUT THE PROBLEM, FOUND OUT THE BRAKE PRESSURE MODULATOR VALVE HAS MALFUNCTIONED. $800 FOR REPLACEMENT. DOING A LITTLE RESEARCH, GM HAD RECALLED THIS PART ON SEVERAL OF THERE 2000 SUV MODELS. CONTACTED THE GM CUSTOMER SERVICE LINE, AND THEY TOLD ME THAT IT IS AN "OLD VEHICLE" AND GM WILL NOT DO ANYTHING ABOUT IT. SO I GUESS GM'S SAFETY SYSTEMS ARE ONLY GOOD FOR 10 YEARS. THIS WILL BE MY LAST GM VEHICLE I WILL EVER OWN. *JB

Fuel System, GasolineFire
Filed Mar 9, 200698,000 milesIL

1997 CHEVY SUBURBAN IN-TANK FUEL SENDING UNIT FIRE: BOUGHT VEHICLE USED WITH 88000 MILES. EVENTS LEADING UP TO THE FAILURE / BURN UP OF THE UNIT INCLUDED INTERMITTENT FUEL PUMP AND FUEL GAUGE FAILURE, HAD PUMP REPLACED BY PATRICK GMC, PROBLEM PERSISTED, HAD DEALER WOLF CHEVROLET CHECK FUEL PRESSURE THROUGHOUT SYSTEM (OK). ALSO NOTICED AN INTERMITTENT BURNING SMELL. I THEN PURCHASED FROM THE DEALER A REPLACEMENT SENDING UNIT AND ANOTHER FUEL PUMP, AS SOON AS I TOOK THE SENDER OUT OF THE TANK IT WAS OBVIOUSLY CHARRED AND THE MODULAR CONNECTOR BURNT TO A CRISP, WIRES COMPLETELY EXPOSED WITH THE INSULATION GONE PARTIALLY DISINTEGRATED THE ABS PLUG. THIS THING GOT REALLY HOT REPEATEDLY. THE LOWER EXPLOSIVE LIMIT WAS LUCKILY NEVER REACHED WITHIN THE TANK OR THERE COULD HAVE BEEN A SPONTANEOUS EXPLOSION, ESPECIALLY IF THE TANK LOST ITS SEAL AND ALLOWED OUTSIDE AIR INSIDE, (SUCH AS WHEN THE TANK IS EMPTY AND IS PULLING VACUUM), FOR INSTANCE UNSCREWING THE GAS CAP IN IDEAL CONDITIONS NEXT TO A GAS PUMP WITH A 44 GALLON TANK VOID SUCKING IN AS MUCH OXYGEN IN AS THE FILLER TUBE WILL ALLOW, AND HITTING THAT GLOWING RED HOT SENDING UNIT. OLD PART IS IN MY POSSESSION AND IS THE ORIGINAL FACTORY SENDER. INCIDENT DATE IS APPROX. WHEN I PERFORMED THE REPAIR AND DISCOVERED THE BURNED UP SENDER. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 24, 2006153,000 milesOH

DT*: THE CONTACT STATED THE VEHICLE WAS HAVING ABS PROBLEMS. WHILE APPLYING THE BRAKE PEDAL TO STOP AT SLOWER SPEEDS THE ABS ACTIVATED CAUSING GREATER STOPPING DISTANCES. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ABS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE YEAR OF THE VEHICLE. REPAIRS HAVE BEEN MADE AND THE MANUFACTURER HAS BEEN ALERTED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 13, 2006WI

CONSUMER COMPLAINT REGARDING 1997 SUBURBAN BRAKING MALFUNCTIONS. *TS THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT TWO SENSORS WERE NEEDED BECAUSE THE CURRENT ONES WERE CORRODED. THE CONSUMER EXPERIENCED THE SAME SYMPTOM AS DESCRIBED IN THE RECALL FOR THE 1998-2002 VEHICLES. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 29, 200658,000 milesVA

IN JULY/AUGUST 2005 I BEGAN EXPERIENCING ACTIVATION OF THE ABS AT VERY LOW SPEEDS OF 5-10 MPH IN 1997 CHEVROLET SUBURBAN. I TOOK THE CAR TO REPAIR SHOP AND FOUND OUT THAT THE FRONT BRAKE UNITS, CALIPERS, ETC., WERE CORRODED AND NEEDED TO BE REPLACED. I DID THIS. ALSO ,FOUND OUT THAT THE ABS UNITS WERE NOT READING THE SPEED CORRECTLY AND THIS WAS CAUSING THE ABS BUMPING AT LOW SPEEDS. ADVISED THEY SHOULD BE REPLACED AT COST OF $1200! IN JANUARY 2006 I READ ABOUT THE SUBURBAN RECALL FOR MALFUNCTIONING ABS AND UNUSUAL CORROSION OF BRAKES. UNFORTUNATELY, THE RECALL STARTED FOR 1999 MODELS. I BELIEVE MY 1997 VEHICLE HAS THE SAME PROBLEM. I CONTACTED THE LOCAL CHEVROLET DEALER WHERE I BOUGHT THE VEHICLE, BUT WAS TOLD IT WAS NOT COVERED BY THE RECALL AND THEY RECOMMENDED THE ABS UNITS BE CLEANED AND THAT THEY WILL FUNCTION PROPERLY. THE OTHER REPAIR SHOP (WHO DID THE BRAKE REPAIRS) RECOMMENDED AGAINST CLEANING"AND SAID IN THEIR EXPERIENCE THIS DOESN'T WORK. SUBURBAN HAS ONLY 61,000 MILES, SO IT HAS NOT BEEN OVER USED. I PUT ABOUT 6,000 MILES A YEAR ON IT, MOSTLY FOR PULLING A HORSE TRAILER AND FOR THIS I AM VERY CONCERNED ABOUT SAFE BRAKING. I BELIEVE THAT THIS 1997 SUBURBAN HAS THE SAME PROBLEM AS THE 199S. I'VE SPENT ABOUT $500 ON THE BRAKE REPAIRS SO FAR AND THE ABS WILL COST ME ANOTHER $1200. FOR A VEHICLE THAT GETS SO LITTLE USE BY ME, THIS IS A LOT OF MONEY. I WOULD LIKE THE 1997 TO BE INCLUDED IN THE RECALL. I AM UPSET BY THE EXPENSE OF REPAIRING THESE APPARENT MANUFACTURING

Visibility › Windshield Wiper/Washer › Motor
Filed Dec 22, 2005PA

DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 03V159000 CONCERNING THE WINDSHIELD WIPERS. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT WAS HAVING THE VEHICLE REPAIRED AT HER OWN EXPENSE.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Nov 29, 2005131,000 milesMN

DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V379000 CONCERNING THE ANTI- LOCK BRAKES. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT REPAIRED THE VEHICLE AT HIS OWN EXPENSE. *AK THE CONSUMER STATED DUE TO THE DEFECTIVE PART, HE CRASHED INTO ANOTHER VEHICLE. UPDATED 11/29/05. *JB

Visibility › Windshield Wiper/Washer › Motor
Filed Nov 28, 2005150,000 milesIL

DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 03V159000 CONCERNING THE WINDSHIELD WIPER/WASHER MOTOR. THIS VEHICLE EXPERIENCED THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. NO REPAIRS WERE DONE . *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 19, 2005PA

DT: THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. SHE RECEIVED RECALL 05V379000 NOTICE FOR A 2001 CHEVROLET SILVERADO REGARDING THE ABS SYSTEM. THE CONTACT STATED THAT THE 1997 CHEVROLET SUBURBAN IS EXPERIENCED THE SAME ABS BRAKE PROBLEM AS INDICATED IN THE RECALL. WHEN THE BRAKES WERE APPLIED IT SEEMED AS IF THE ABS SYSTEM WAS KICKING IN, AND THERE WAS EXTENDED STOPPING DISTANCE. IT DID NOT MATTER WHAT THE ROAD CONDITIONS WERE THIS WOULD HAPPEN EVEN ON DRY ROADS. THE SERVICE DEALER DID STATED THAT THE SENSOR IN THE VEHICLE NEEDED TO BE REPLACED. THE MANUFACTURER HAS NOT BEEN CONTACTED.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 19, 200575,044 milesIN

DT: THE CONTACT WAS DRIVING AT A LOW SPEED AND APPLIED BRAKE PRESSURE AND THE ABS PULSATED. THERE WAS EXTENDED STOPPING DISTANCE AS INDICATED IN A CURRENT RECALL ON THE ANTI LOCK BRAKES. THE VEHICLE WAS TAKEN TO A DEALER WHO REPLACED BOTH WHEEL SPEED SENSORS ON THE FRONT BRAKES. THAT CORRECTED THE PROBLEM ,HOWEVER, IN AUGUST OF THIS YEAR THE PROBLEM RECURRED TWO YEARS LATER. THE VEHICLE WAS RETURNED TO A DEALER. THE DEALER DID REPLACE ONE OF THE WHEEL SPEED SENSORS, BUT THE OTHER ONE WAS CLEANED AND KEPT ON THE BRAKES. SINCE THIS REPAIR THERE HAVE BEEN NO FURTHER PROBLEMS. THE CONTACT CONTACTED GM, AND FILED A COMPLAINT. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN AND THE MODEL. *AK UPDATED 11/29/05. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 27, 2005100 milesWI

ABS BRAKES PROBLEMS ON MY 1997 CHEVY TAHOE 4DR 4-WHEEL DRIVE. THE BRAKES HAVE BEEN TERRIBLE SINCE I OBTAINED THIS VEHICLE WHEN IT WAS BRAND NEW. THEY WOULD GRUNT & GROAN, SKIP AND ACT ERRATIC. ON ICE AND SNOW, I WOULD ACTUALLY GO FASTER WHEN I WOULD APPLY THE BRAKES AND SLIDE MUCH FASTER THAN A CAR WITH REGULAR BRAKES. ON DRY ROADS AT SLOW SPEEDS IN TOWN DRIVING, THE BRAKES DIDN'T SEEM TO TAKE HOLD ALL THE TIME. THERE WOULD BE A DELAY ACTION WHEN APPLYING THE BRAKES. I ALMOST REAR-ENDED OTHER VEHICLES THREE TIMES, THROUGH NO FAULT OF MY OWN. I HATE ABS BRAKES AND WOULD LIKE TO BUY ONE WITHOUT IT. ABS BRAKES SYSTEMS ARE VERY DANGEROUS, ESPECIALLY ON THIS 1997 CHEV TAHOE 4-WHEEL DRIVE. I CHECKED WITH MECHANICS AND THEY ALL SAY THAT'S JUST ABS BRAKES, AND I HAVE TO PUT UP WITH IT. THIS IS WRONG AS THEY ARE A VERY REAL DANGER. I HAVE TO BE EXTREMELY CAREFUL ALLOWING SUBSTANTIAL DISTANCE BETWEEN VEHICLES AND THEN ITS NOT SAFE. I THINK I HAVE A LEMON AND KNOW THERE ARE LOTS OF OTHER COMPLAINTS ABOUT IT AROUND HERE. HOW ABOUT A LITTLE HELP WITH RECALLS AND A NEW VEHICLE?*JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Aug 31, 2005105,000 milesOH

DT: THE CONSUMER STATES 1997 CHEVROLET SUBURBAN HAS BRAKE PROBLEMS. THIS RESULTED IN A CRASH, AND THERE WERE ONLY MINOR INJURIES. THE BRAKES JUST STARTED HAVING PROBLEMS FOR A COUPLE OF WEEKS. BEFORE THE CONSUMER COULD GET A CHANCE TO HAVE THE BRAKES CHECKED, HAD AN ACCIDENT. THE BRAKES WERE CHECKED AND FIXED AFTER THE ACCIDENT, AND THE MECHANIC AT THE DEALERSHIP TOLD THE CONSUMER THAT THIS WAS VERY COMMON WITH CORROSION BUILD UP. THE CONSUMER HAD TO PAY $1300.00 TO FIX THE BRAKING SYSTEM. PRIOR TO THE ACCIDENT THE BRAKES WERE LOSING POWER, AND IT WAS DIFFICULT TO STOP. THIS WAS AN INTERMITTENT PROBLEM. THE CONSUMER CONTACTED GM ABOUT THE PROBLEM WITH AN E-MAIL, WITH NO RESPONSE. THE CONSUMER LIVES IN A SALT-BELT STATE. THE MECHANIC STATED THAT THERE WAS A CORROSION BUILD UP ON THE ABS SENSOR. A POLICE REPORT AND AN INSURANCE REPORT WERE TAKEN. THE SPEED WAS AROUND 20 MPH.*AK UPDATED 1/4/2006 - *NM

Tires › Tread/Belt
Filed Aug 12, 2005FL

DT: THE CONSUMER STATED THE RIGHT REAR TIRE CAME APART ON THE INTERSTATE. THE CONSUMER HAS WRITTEN TO BRIDGESTONE. THEY WOULD NEED THE TIRE TO BE SENT TO THEM TO DETERMINE THE CAUSE OF THE TIRE SEPARATION. CONSUMER REFUSED TO SEND THE TIRE TO THE MANUFACTURER. *AK THERE WAS DAMAGE TO THE VEHICLE. *JB

Visibility › Rearview Mirrors/Devices › Interior
Filed Jun 22, 2005130,000 milesDC

DT: CONSUMER RECEIVED A RECALL ON SIDE MIRROR SWITCH ,AND HAD REPAIR WORK DONE. BUT, FELT THERE WERE STILL HOT WIRES ON DRIVER'S SIDE. THIS MAY BE A FIRE HAZARD. CONTACTED DEALER AND MANUFACTURER ABOUT IT, AND THEY WOULD NOT REMEDY THIS PROBLEM. *AK

Electrical System
Filed Jun 16, 2005138,000 milesMD

DT: THIS MORNING HIT THE BRAKES COMING DOWN THE HILL AND ENGINE SHUT DOWN, COULD NOT CONTROL STEERING AND BRAKES DIDN'T WORK EITHER. THE ELECTRIC AND POWER FAILURE, COULDN'T DO ANYTHING WITH THE VEHICLE. IT HASN'T BE CHECKED BY DEALER YET.*AK

Visibility › Windshield Wiper/Washer › Motor
Filed Jun 15, 200580,000 milesNM

NHTSA COMPLAINT # 03V159000 - CHEVROLET HAS RECALLED CERTIAN VEHICLES WITH AN INTERMITTENT WINDSHIEL WIPER PROBLEM. MY 1997 2WD SUBURBAN IS NOT NCLUDED. 1996 ALL SUBURBANS ARE AND 1997 4WD SUBURBANS ARE. I HAVE THE SAME SYMPTOMS AS THE 1996 AND 1997 4WD.

Visibility › Windshield Wiper/Washer › Motor
Filed Jun 10, 2005127,000 milesCA

WINDSHIELD WIPERS WORK INTERMITTENTLY AND OCCASIONALLY FAIL. DANGEROUS DURING RAINSTORMS. THIS 1997 SUBURBAN VIN# [XXX] DOES NOT SHOW UP ON RECALL NHTSA CAMPAIGN # 03V159000. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering
Filed May 17, 2005TX

I BOUGHT A USED SUBURBAN AND SINCE I HAVE OWNED IT I HAVE BEEN HAVING TROUBLE WITH THE STEERING. WHILE DRIVING DOWN THE ROAD THE STEERING WHEEL JERKS SUDDENLY TO THE RIGHT. I REALLY HAVE TO KEEP A TIGHT GRIP ON THE STEERING WHEEL WHILE DRIVING, ESPECIALLY WHEN ON A ROAD WITH ALOT OF TWISTS AND TURNS BECAUSE IT JERKES HARD AND IS VERY DANGEROUS. I WORRY THAT WITH THE STEERING WHEEL JERKING IT IS GOING TO CAUSE A WRECK BECAUSE IT SOMETIMES HAS SENT ME TOWARDS THE LANE NEXT TO ME OR OFF THE ROAD COMPLETLY, THIS COULD BE A SERIOUS PROBLEM. THIS IS NOT SOMETHING THAT JUST HAPPENS EVERY ONCE IN AWHILE, IT HAPPENS EVERYTIME I AM DRIVING. I HAVE SEEN OTHER COMPLAINTS LISTED ON THIS SITE FOR THE EXACT SAME THING. I JUST WONDER IF THERE IS A RECALL OR WHAT WILL REMEDY THIS PROBLEM.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 13, 200545,000 milesMA

WHEN I APPLY THE BRAKES TO MY 1997 CHEVY SUBURBAN, THE ABS KICKS ON AND PULSATES EXTENDING THE STOPPING DISTANCE TREMENDOUSLY. THERE HAS BEEN A RECALL ON THIS FOR RECENT YEAR SUBURBANS, BUT NOT AS FAR BACK AS THE 1997 MODEL.

Engine and Engine Cooling › Cooling System › Hoses/Lines/Piping/Fittings
Filed May 10, 2005142,000 milesSC

I HAVE A 1997 CHEVROLET SUBURBAN AND IT BLEW THE COUPLING ON THE HEATER HOSE WHILE DRIVING THIS PAST SATURDAY. THE VEHICLE HAD TO BE TOWED AND THE REPAIR WAS 93.00. I HAVE SPOKEN TO SEVERAL PEOPLE WITH THE SAME MOTOR THAT ALL HAD THE SAME PROBLEM. THE CHEVROLET DEALER SAID THAT THERE PROBABLY SHOULD BE A RECALL SINCE THIS HAPPENS SO FREQUENTLY. THE LOCAL SHOP THAT MADE THE REPAIR HAS SO MANY TO COME IN WITH THIS PROBLEM THAT THEY NOW STOCK THE PART.

Visibility › Windshield Wiper/Washer › Motor
Filed Mar 4, 2005GA

WHILE DRIVING IN THE RAIN THE WINDSHIELD WIPERS WOULD COME ON AND OFF ON THEIR OWN. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. DRIVER INFORMED THE MECHANIC THAT RECALL 03V159000 FOR THE WINDSHIELD WIPER MOTOR WAS ISSUED. MECHANIC CLAIMED THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

Visibility › Windshield Wiper/Washer › Motor
Filed Mar 2, 2005TX

NHTSA RECALL CAMPAIGN 03V159000 CONCERNING WINDSHIELD WIPER MOTOR FAILURE. VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL, AND MECHANIC STATED THAT RECALL REPAIRS HAD BEEN PERFORMED PREVIOUSLY. HOWEVER, THE OWNER OF THE VEHICLE HAD NEVER TAKEN THE VEHICLE TO ANY DEALER FOR RECALL REPAIRS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 16, 2005OH

THE BRAKES VIBRATE EXCESSIVELY AND HESITATE WHEN THEY ARE APPLIED, MAKING IT DIFFICULT TO STOP VEHICLE. MANUFACTURER WAS CONTACTED BY OWNER.*AK

Visibility › Windshield Wiper/Washer
Filed Feb 3, 2005NH

THE WINDSHIELD WIPER MOTOR FAILED AND THE WINDSHIELD WIPERS QUIT WORKING WHILE ENGAGED. THE MANUFACTURER IS CHARGING THE CONSUMER FOR THE WINDSHIELD WIPER MOTOR RECALL 03V159000 BECAUSE THEIR RECORDS INDICATED THAT THE RECALL WAS CLOSED OUT IN 98. THIS RECALL WAS ISSUED IN 2003. THE DEALERSHIP INSPECTED THE VEHICLE AND VERIFIED THAT THE DEFECT RECALL PART WAS NEVER REPLACED AND REPLACED IT. *JB.. THIS WORK WAS COMPLETED IN 1998. *AK

Fuel System, Gasoline › Fuel Injection System
Filed Nov 30, 2004180,000 milesVA

THE FUEL INJECTION PUMP FAILED INTERMITTENTLY, CAUSING THE VEHICLE TO STALL. DEALERSHIP REPAIRED THE PROBLEM, BUT PROBLEM RECURRED. *AK

Steering › Hydraulic Power Assist System
Filed Nov 15, 2004101,836 milesAR

NO ACCIDENTS. STEERING HAS BEGUN INSTANCES OF LOSS OF CONTROL. INFORMATION PROVIDED DURING DISCUSSIONS WITH LOCAL REPAIR SHOPS INDICATES THE RECIRCULATING BALL STEERING BOX MAY HAVE A TENDENCY TO SLIP. THIS IS CONSISTENT WITH THE INTERMITTANT FAILURE MODE EXPERIENCED DURING DRIVING. THE VEHICLE IS A 1997 SUBURBAN C1500. IT IS NOT USED TO TOW AND HAS NEVER BEEN IN AN ACCIDENT. WE HAVE OWNED IT SINCE NEW, ALL OF THE 104,000 MILES HAVE BEEN DRIVEN BY US, NO CHILDREN HAVE DRIVEN THIS VEHICLE. THE TRUCK HAS BEEN WELL CARED FOR. WE HAVE EXPERIENCED THIS 5 TIMES, WITH THE MOST RECENT BEING YESTERDAY. NO REPAIRS HAVE BEEN MADE.*AK

Visibility › Windshield Wiper/Washer › Motor
Filed Nov 9, 2004CA

WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS CAME ON AND OFF INTERMITTENTLY ON THEIR ON. DEALER WAS AWARE THIS WAS AN INTERMITTENT PROBLEM. *AK

Air Bags › FrontalCrash1 injured
Filed Oct 26, 2004136,000 milesFL

WHILE DRIVING AT 25-30 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH ANOTHER VEHICLE. UPON IMPACT, NEITHER FRONTAL AIR BAG DEPLOYED. DRIVER SUSTAINED HEAD INJURIES, AND WAS TRANSPORTED TO LOCAL HOSPITAL. MANUFACTURER WAS CONTACTED.

Visibility › Windshield Wiper/Washer › Motor
Filed Oct 26, 2004MN

NHTSA RECALL 03V159000 CONCERNING WINDSHIELD WIPER MOTOR. AFTER HAVING THE WINDSHIELD WIPER MOTOR CIRCUIT BOARD AND COVER REPLACED THE WINDSHIELD WIPERS FAILED. *AK

Visibility › Windshield Wiper/Washer
Filed Oct 21, 2004126,000 milesCA

THE CONSUMER WAS HAVING THE SAME PROBLEMS AS RECALL#03V159000 WINDSHIELD WIPERS. THE DEALERSHIP WOULD NOT REPAIR FREE OF CHARGE, BECAUSE THE VIN WAS NOT INCLUDED. *JB

Visibility › Windshield Wiper/Washer
Filed Oct 20, 2004CA

THERE WAS RECALL ISSUED JUNE 19, 2003 FOR OUR VEHICLE 1997 CHEVROLET SUBURBAN, GM RECALL NO. 03023 FOR THE WINDSHIELD WIPER/WASHER. WE WERE NOT NOTIFIED OF THIS RECALL AND HAD OUR WIPERS FAIL ON US DURING A TRIP ON A HIGHWAY THAT IS KNOWN FOR ITS ACCIDENTS. WE IMMEDIATELY PULLED OVER AND EVENTUALLY GOT THEM TO WORK AGAIN. WE TOOK OUR VEHICLE TO OUR MECHANIC THAT VERY SAME NIGHT. HE INFORMED US OF THE RECALL. WHEN CONTACTING CHEVROLET AT 1-800-222-1020 WE WERE FIRST TOLD THAT THE PREVIOUS OWNER ALREADY HAD THE WIPERS FIXED ON THIS RECALL, THAT IS IMPOSSIBLE BECAUSE WE OWNED THE VEHICLE WHEN THE NOTIFICATION OF THE RECALL WAS RELEASED. WE WERE THEN PUT ON HOLD FOR A LONG TIME THEN TOLD THAT THE RECALL IS ONLY VALID IF YOUR VEHICLE HAD 70,000 OR LESS MILES. THIS RECALL WAS ISSUED BECAUSE OF A POTENTIAL VISIBILITY PROBLEM. HOW IS MILEAGE RELATED TO VISIBILITY? I UNDERSTAND THAT THERE IS A AGE REQUIREMENT FOR THE CORRECTIVE ACTION AND WE FALL INTO THE RANGE, OUT VEHICLE WAS 6 YEARS AT THE RECALL DATE. HOW DO I GET CHEVROLET TO CORRECT THE PROBLEM. YOUR CAMPAING ID NUMBER IS 03V159000.

Visibility › Windshield Wiper/Washer
Filed Oct 19, 2004108,000 milesOH

THE CONSUMER STATED THE WINDSHIELD WIPERS FAILED INTERMITTENLY. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

Visibility › Windshield Wiper/Washer
Filed Sep 29, 200489,000 milesNY

WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS WOULD COME ON AND GO OFF ON THEIR OWN INTERMITTENTLY. THE DEALER WAS AWARE OF THE PROBLEM, AND THE MECHANIC INFORMED THE CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK *SC *JB

Visibility › Windshield Wiper/Washer
Filed Sep 14, 2004144,000 milesWI

WHILE DRIVING IN A RAINSTORM, THE WINDSHIELD WIPERS FAILED INTERMITTENTLY. THE WINDSHIELD WIPERS WERE REPLACED UNDER A RECALL, HOWEVER THE PROBLEM RECURRED. *AK *JB

Complaints 1-50 of 414, newest first, reproduced as filed.

Across model years

Worst on record: 1994
YearComplaintsRecallsFiresDeathsAssessment
202445110Routine
2023132300Routine
2022124410Routine
20212051210Above average
202044410Do not drive
201978310Do not drive
201884400Do not drive
2017142530Do not drive
2016220610Do not drive
20154311182Do not drive
201459310Routine
2013118400Routine
2012101420Routine
2011148300Routine
2010117310Routine
2009106500Routine
2008213400Above average
2007292460Above average
200623110Routine
2005129710Routine
2004204660Above average
2003301741Fatalities reported
2002286450Above average
2001440850Above average
20002821171Fatalities reported
19996342120High concern
1998201330Above average
1997 — this page4143130Above average
199636041210Fatalities reported
1995457781Fatalities reported
19948586102Fatalities reported
1993499220High concern
1992189570Routine
199152460Routine
199054470Routine

Compare every Suburban year →

1997 Chevrolet Suburban: questions buyers ask

Is the 1997 Chevrolet Suburban a good car?

Going by the federal record, it is one of the Suburban years to avoid: owners filed 414 complaints, 2.1 times as many as a typical Suburban year. The most common complaint is about the steering (23%).

What is the most common problem with the 1997 Chevrolet Suburban?

The steering: 96 of the 414 complaints (23%) are about it. Owners most often say it loses steering assist or the wheel locks (11%), jerks, lurches or bucks (8%) and loses power (4%). The typical report comes at 75,000 miles.

How many recalls does the 1997 Chevrolet Suburban have?

3 safety recalls on file with NHTSA, the most recent filed May 19, 2006. The largest, 03V159000, covered 1,755,876 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 1997 Chevrolet Suburban problems start?

Half of the complaints that record an odometer reading came in before 101,836 miles. For the steering the midpoint is 75,000 miles.

Has NHTSA investigated the 1997 Chevrolet Suburban?

Yes, 5 times. The latest, EA02006 ("WINDSHIELD WIPER FAILURE"), was opened May 31, 2002 and closed Jul 23, 2003.

Are there service bulletins for the 1997 Chevrolet Suburban?

The manufacturer filed 41 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (6), the brakes (6) and the engine (4). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 19, 2006. Source: NHTSA Office of Defects Investigation.