Chevrolet Impala
Owners filed 10,410 complaints across 30 model years of the Chevrolet Impala. The 2004 drew the most (1,072); the 1997 the fewest (1).
Model years30
Complaints10,410
Recalls91
Fires331
Deaths8
Every Chevrolet Impala model year compared
Complaints per year| Year | Complaints | Relative volume | Recalls | Fires | Crashes | Most reported | Status |
|---|---|---|---|---|---|---|---|
| 2020 | 15 | 0 | — | 3 | Unknown or Other | Routine | |
| 2019 | 28 | 1 | 1 | 4 | Electrical System | Routine | |
| 2018 | 59 | 1 | — | 6 | Unknown or Other | Routine | |
| 2017 | 116 | 0 | — | 4 | Unknown or Other | Routine | |
| 2016 | 111 | 0 | 4 | 8 | Electrical System | Routine | |
| 2015 | 300 | 3 | 11 | 10 | Electrical System | Above average | |
| 2014 | 634 | 12 | 8 | 19 | Electrical System | Above average | |
| 2013 | 272 | 1 | — | 16 | Electronic Stability Control (esc) | Above average | |
| 2012 | 258 | 3 | 5 | 20 | Electrical System | Above average | |
| 2011 | 505 | 2 | 5 | 22 | Electronic Stability Control (esc) | Above average | |
| 2010 | 441 | 4 | 3 | 18 | Electrical System | Above average | |
| 2009 | 824 | 5 | 9 | 43 | Air Bags | Fatalities reported | |
| 2008 | 810 | 2 | 10 | 51 | Electrical System | Fatalities reported | |
| 2007 | 627 | 3 | 10 | 52 | Electrical System | Fatalities reported | |
| 2006 | 524 | 2 | 22 | 58 | Electrical System | Fatalities reported | |
| 2005 | 609 | 4 | 13 | 39 | Electrical System | Above average | |
| 2004 | 1,072 | 7 | 21 | 44 | Electrical System | High concern | |
| 2003 | 694 | 8 | 32 | 32 | Electrical System | High concern | |
| 2002 | 795 | 7 | 32 | 38 | Electrical System | High concern | |
| 2001 | 742 | 10 | 67 | 33 | Electrical System | Fatalities reported | |
| 2000 | 818 | 10 | 73 | 49 | Electrical System | Fatalities reported | |
| 1999 | 4 | 0 | — | — | Steering › Steering Wheel/Handle Bar | Routine | |
| 1998 | 2 | 0 | 1 | — | Steering › Rack and Pinion | Routine | |
| 1997 | 1 | 0 | — | — | Suspension | Routine | |
| 1996 | 88 | 1 | 2 | 2 | Steering › Hydraulic Power Assist System | Routine | |
| 1995 | 44 | 1 | 1 | 1 | Tires | Routine | |
| 1994 | 15 | 1 | — | 1 | Fuel System, Gasoline › Delivery › Fuel Pump | Routine | |
| 1993 | 2 | 1 | 1 | — | Power Train › Automatic Transmission | Routine | |
| 1992 | 0 | 1 | — | — | — | Routine | |
| 1991 | 0 | 1 | — | — | — | Routine |
Which Chevrolet Impala years should you avoid?
On raw complaint volume the 2004 is the weakest year on record, with 1,072 complaints concentrated in the electrical system. It carries 7 recalls.
Read these numbers with sales volume in mind. A model year that sold in huge numbers naturally accumulates more reports than a rare one, and older cars have had more years to fail. The stronger signal is the severity columns and whether the same component keeps coming up year after year.
Data: NHTSA complaint and recall files, September 2026. Complaints are unverified owner reports.