Chevrolet Impala
Owners filed 10,419 complaints across 30 model years of the Chevrolet Impala. The 2004 drew the most (1,074).
Which Chevrolet Impala years should you avoid?
Going by 10,419 owner complaints filed with NHTSA, the Chevrolet Impala years to avoid are 2006, 2001, 2004 and 2000.
- 20062.2× the usual share of fires, crashes and deaths for a car of its age (22 fires, 58 crashes, 1 death).
- 20012.1× the usual share of fires, crashes and deaths for a car of its age (67 fires, 33 crashes, 2 deaths).
- 20041,074 complaints, 2.1× a typical Impala year, most often about the electrical system.
- 20002.0× the usual share of fires, crashes and deaths for a car of its age (73 fires, 49 crashes, 2 deaths).
Better bets: among years old enough for a low count to mean something, the 2017 and 2013 drew the fewest complaints without an unusual share of serious ones.
How this is worked out: each year is compared with a typical year of the same model, which takes most of the difference in sales out of it, and its share of serious failures is compared with every other car of the same model year, because older cars were complained about differently. A year needs 25 complaints to be judged at all. Complaints are unverified owner reports. Full method →
Every Chevrolet Impala model year compared
Complaints per year| Year | Complaints | Relative volume | Recalls | Fires | Crashes | Most reported | Status |
|---|---|---|---|---|---|---|---|
| 2020 | 15 | 0 | — | 3 | Unknown or Other | Routine | |
| 2019 | 28 | 1 | 1 | 4 | Electrical System | Routine | |
| 2018 | 59 | 1 | — | 6 | Unknown or Other | Routine | |
| 2017 | 117 | 0 | — | 4 | Unknown or Other | Routine | |
| 2016 | 111 | 0 | 4 | 8 | Electrical System | Routine | |
| 2015 | 300 | 3 | 11 | 10 | Electrical System | Above average | |
| 2014 | 638 | 12 | 8 | 19 | Electrical System | Above average | |
| 2013 | 272 | 1 | — | 16 | Electronic Stability Control (esc) | Above average | |
| 2012 | 258 | 3 | 5 | 20 | Electrical System | Above average | |
| 2011 | 505 | 2 | 5 | 22 | Electronic Stability Control (esc) | Above average | |
| 2010 | 442 | 4 | 3 | 18 | Electrical System | Above average | |
| 2009 | 824 | 5 | 9 | 43 | Air Bags | Fatalities reported | |
| 2008 | 810 | 2 | 10 | 51 | Electrical System | Fatalities reported | |
| 2007 | 627 | 3 | 10 | 52 | Electrical System | Fatalities reported | |
| 2006Avoid | 524 | 2 | 22 | 58 | Electrical System | Fatalities reported | |
| 2005 | 609 | 4 | 13 | 39 | Electrical System | Above average | |
| 2004Avoid | 1,074 | 7 | 21 | 44 | Electrical System | High concern | |
| 2003 | 695 | 8 | 32 | 32 | Electrical System | High concern | |
| 2002 | 795 | 7 | 32 | 38 | Electrical System | High concern | |
| 2001Avoid | 742 | 10 | 67 | 33 | Electrical System | Fatalities reported | |
| 2000Avoid | 818 | 10 | 73 | 49 | Electrical System | Fatalities reported | |
| 1999 | 4 | 0 | — | — | Steering › Steering Wheel/Handle Bar | Routine | |
| 1998 | 2 | 0 | 1 | — | Steering › Rack and Pinion | Routine | |
| 1997 | 1 | 0 | — | — | Suspension | Routine | |
| 1996 | 88 | 1 | 2 | 2 | Steering › Hydraulic Power Assist System | Routine | |
| 1995 | 44 | 1 | 1 | 1 | Tires | Routine | |
| 1994 | 15 | 1 | — | 1 | Fuel System, Gasoline › Delivery › Fuel Pump | Routine | |
| 1993 | 2 | 1 | 1 | — | Power Train › Automatic Transmission | Routine | |
| 1992 | 0 | 1 | — | — | — | Routine | |
| 1991 | 0 | 1 | — | — | — | Routine |
Data: NHTSA complaint and recall files, October 2026. Complaints are unverified owner reports.