2002 Chevrolet Suburban complaints

1) SEVERAL TIME WHEN PRESSING ON THE BRAKES GOING AT A SLOW RATE OF SPEED HAD THE ANITLOCK BRAKES START ACTIVATING (PULSATING) WAS ABLE TO STOP WITH NO INCIDENT BUT HAD TO PRESS MY FOOT AS HARD AS POSSIBLE TO STOP. 2) TOOK THE 2002 CHEVY SUBURBAN INTO A CHEVROLET DEALER AND HAD THE BRAKES REPAIRED. FOUND OUT THE SENSORS WERE CLOGGED WITH DUST FROM BRAKES.

DRIVING AT HIGHWAY SPEEDS, CAR ENGINE DIED IMMEDIATELY AFTER SPUTTERING AND LOSING POWER. FIRST TIME THIS HAPPENED, I PULLED OFF THE ROAD AND RESTARTED THE CAR ALMOST IMMEDIATELY. DROVE ANOTHER 600 MILES WITHOUT INCIDENT. SECOND TIME, CAR DIED AGAIN AT HIGHWAY SPEEDS. RESTARTED AFTER 15 MINUTES. AFTER REPORTING THE PROBLEM TO ON-STAR AND HAVING REMOTE DIAGNOSTICS RUN, I DROVE ANOTHER 25 MILES TOWARDS DEALERSHIP RATHER THAN WAITING FOR TOW. (118 DEG HEAT IN DESERT SUN). ENGINE FAILED AGAIN ABOUT 200 YDS FROM DEALERSHIP. DEALER REPLACED FUEL PUMP, PRESSURE REGULATOR, AND FILTER. CROPPER AUTO GROUP IN CASA GRANDE, AZ, KEPT THE DEFECTIVE PARTS. I HAVE HAD PROBLEMS BEFORE WITH FUEL LEVEL SENSOR INDICATING PROPERLY ON THIS VEHICLE. THIS REPAIR ALSO REPLACED FUEL LEVEL SENDING UNIT. $800+ REPAIR. 60,000 MILES ON THE CAR. EXTREMELY HAZARDOUS LOSS OF POWER AND CONTROL WHEN ENGINE DIES WITHOUT WARNING AT HIGHWAY SPEEDS. NOTICED AT LEAST 5 IDENTICAL COMPLAINTS ON NHTSA WEBSITE: OID ID NUMBERS 10041486, 10079660, 10099685, 10100051, 10126511.

BRAKE PEDAL FAILED TO RELEASE CRUISE. BRAKES FAILED ALTOGETHER CAUSING BRAKES TO GO TO THE FLOOR, SUBSEQUENTLY VEHICLE HAD TO BE DRIVEN OFF ROAD TOWARD TRAFFIC BRINGING ABOUT LOSS OF CONTROL OF VEHICLE CAUSING CRASH INTO ANOTHER VEHICLE ON HIGHWAY AND HITTING A TELEPHONE POLE. VEHICLE WAS TOTALED.

ANTI LOCK BRAKES ACTIVATE AT LOW SPEEDS, LEADING TO A LOSS OF CONTROL AND LONGER STOPING DISTANCES

DT: 2002 CHEVY SUBUBRAN 1500LS. THE PARKING BRAKE IS INEFFECTIVE AND HAS BEEN SINCE PURCHASED THE VEHICLE. BOUGHT THIS USED, BUT ABOUT A WEEK LATER AFTER PURCHASE. DID TAKE TO A DEALER FROM WHERE IT WAS PURCHASED. THE DEALER THOUGHT THAT THE BRAKE WAS EXAMINED, AND THAT THE PARKING BRAKE WAS OKAY, AND SHOULD HOLD A VEHICLE ON A SLOPE. OVER THE LAST FEW MONTHS HAVE DECIDED THE PARKING BRAKE WAS A PROBLEM. THERE WAS A SLOPE IN DRIVEWAY, TESTED, AND FOUND THAT IT DID NOT WORK. DID NOT TAKE BACK TO DEALER, BUT OWNER FELT IT WAS A DESIGN DEFECT. *AK

DT: 2002 CHEVROLET SUBURBAN, ANTI LOCK BRAKES FAILED TO STOP THE VEHICLE WHEN DRIVING AT SLOW SPEEDS, WHEN CONSUMER PRESSED ON THEK BRAKES THE VEHICLE SLOWED DOWN , BUT DID NOT COMPLETELY STOP THE VEHICLE, CONSUMER HAS TO PUMP THE BRAKES TO GET THE VEHICLE TO STOP, CONSUMER TOOK VEHICLE TO THE DEALER,WHO TOLD HIM THAT THE PROBLEM WAS THAT THE HUB ASSEMBLY SENSORS NEEDING REPLACEMENT. THE DEALER SAID THAT VEHICLE WAS NO LONGER UNDER WARRANTY, AIR CONDITIONING CORE LEAKSED IN THE FRONT AND THE REAR OF THE VEHICLE. THOSE WERE THE ONLY KNOWN PROBLEMS WITH THE VEHICLE AT THIS TIME. *AK

1)LIGHT BRAKE PEDAL APPLICATION CAUSES PEDAL PUSH BACK AND MINIMAL BRAKING 2)ALMOST NO STOPPING ABILITY 3)HUB W/SPEED SENSOR PART # 15134584

DT: CONTACT OWNED A 2002, CHEVROLET SUBURBAN. HE FILED A COMPLAINT BEFORE, AND HIS ODI NUMBER WAS 10099685. WHILE DRIVING VEHICLE COMPLETELY SHUT DOWN. CONSUMER HAD TO WAIT FOR ABOUT 15 MINUTES BEFORE STARTING IT AGAIN. CONSUMER STATED THAT HE HAD THIS PROBLEM SINCE PURCHASING THE VEHICLE. IT STALLED INTERMITTENTLY. CONSUMER HAD THE FUEL PUMP REPLACED A TOTAL OF FIVE TIMES. ALSO, FUEL FILTER HAD TO BE REPLACED SEVERAL TIMES. CONSUMER STATED THAT ONSTAR CALLED THE PROBLEM CODE RED. CONSUMER WAS TOLD NOT TO DRIVE THE VEHICLE. AT 70 MPH THE VEHICLE WOULD SURGE AND LURCH. CONSUMER STATED THAT A CLANKING NOISE WAS HEARD WHEN TURNING A TIGHT CORNERS. ALSO, THERE WAS AN ADDITIONAL INCIDENT ON 8-26-04.*AK

DT: PROBLEM WITH ABS. IN THE PAST MONTH WHILE BRAKING AT LOW SPEEDS THE BRAKES DID NOT ACTIVATE BUT THE ABS ACTIVATED. THE CONSUMER HAS HAD MANY NEAR ACCIDENTS DUE TO THIS FAILURE. *AK *NM

DT: 2002 CHEVORLET SUBURBAN, WHEN CONSUMER GOES TO PUSH ON THE BRAKES THEY PUSH BACK. THE BRAKES HAVE NO STOPPING POWER, THE ABS PULSEATE, THEY MAKES A LOW GROWLING NOISE WHEN PUSHED. *AK

I OWN A 2002 CHEVROLET SUBURBAN WITH A LITTLE MORE THAN 50,000 MILES. I HAVE JUST HAD MY THIRD SET OF PARKING BRAKE SHOES INSTALLED ON MY CAR. THE FIRST PAIR WERE REPLACED WHEN THE CAR WAS UNDER WARRANTY! THIS CAR HAS ITS OWN UNIQUE PARKING BRAKE PADS AND ROTOR. THERE MUST BE SOMETHING WRONG WITH THE DESIGN OF THIS SYSTEM, I HAVE NEVER HAD ANOTHER CAR THAT REQUIRED THE REAR BRAKE PADS TO BE REPLACEDTHIS FREQUENTLY! IF I WAS EVERY ENOVLVED IN AN INCIDENT WHERE I WOULD HAVE NEEDED THE EMERCENCY BRAKE(PARKING), I DON'T THINK IT WOULD BE CAPABLE OF STOPPING THIS VEHICLE. Y RECOMMONDATION IS THAT YOU ISSUE A RECALL TO CORRECT THE INHERRENT DEFECTS IN THE SUBURBANS PARKING/EMERGENCY BRAKE SYSTEM.

ANTI LOCK BRAKES UNEXPECTEDLY ACTIVATE AT LOW SPEED CAUSING INCREASE IN STOPPING DISTANCE ON DRY PAVEMENT. DEALER REPLACED LEFT WHEEL HUB AND ANTI-LOCK SENSOR AT A COST TO ME OF $500. VEHICLE IS A 2002 WITH 40,000 MILES.

DT: HUSBAND HAD AN ACCIDENT, CAR PULLED OUT IN FRONT OF HIM AND HIT THEM ON DRIVER AND BACK SEAT PASSENGER SIDE HEAD. UPON IMPACT, AIR BAG DID NOT DEPLOY.*AK

FEB.05 WE WERE IN BIG BEAR CA. WITH 4 OR MORE FEET OF FRESH SNOW: COMING DOWN THE HILL IN OUR 2002 SUBURBAN THE BRAKES BECAME VERY SOFT AND PEDAL WENT TO THE FLOOR WITH NO BRAKES. WE CHECKED THE GROUND UNDER SUBURBAN AND ALL THE BRAKE FLUID WAS ON THE SNOW. WE HAD SUBRUBAN TOWED TO THE NEAREST DEALER IN REDLANDS BECAUSE THERE IS A "BUMPER TO BUMPER" POLICY ON IT. TOM BELL HAD TO REPLACE THE "BRAKE LINE". WE TOOK A CAB TO THE ONTARIO AIRPORT FOR A RENTAL CAR AND DROVE BACK HOME.

AT A SLOW SPEED STOP, THE ABS KICKS IN, INCREASING STOPPING DISTANCE. I HAVE COME CLOSE TO AN ACCIDENT TWICE.

2002 CHEVROLET SUBURBAN EXPERIENCING PROBLEMS WITH THE POWER STEERING SENSORS. *MR THE SENSORS REACTED SPORADICALLY. THE CONSUMER ALSO EXPERIENCED THIS PROBLEM WITH HIS 1999 GMC YUKON. *SC *JB

AT LOW SPEEDS WHEN PRESSING THE BRAKES THE ABS BRAKES ON MY 2002 CHEVY SUBURBAN PUMP AND ALLOW THE VEICHLE TO MOVE FORWARD. HAVE HAD TWO OCCASSIONS WERE THIS ALMOST CAUSED AN ACCIDENT. DEALER PARKWAY MOTORS CALUMET MICHIGAN DETERMINED IT WAS CORROSION ON THE ABS SENSORS. THEY TOLD ME THEY FIRST REPORTED THE PROBLEM TO GM ENGINEERING 3 YEARS AGO AND CURRENTLY THE SEE ALMOST ONE OF THESE PROBLEMS A DAY.

TRANSMISSION DOES NOT SHIFT PROPERLY IN 1ST AND 2ND GEARS

WHEN I APPLY MY BRAKES, THE ANTILOCK IS HEARD & THE BRAKES ARE NOT FIRM. THIS HAS BEEN GOING ON FOR ABOUT 2 MONTHS. IT SCARES ME BECAUSE WHEN I SLOWLY COME UP TO A CORNER, I DON'T KNOW IF I'M GOING TO STOP OR NOT! IF I TAKE IT TO A MECHANIC, THEY WILL PUT NEW BRAKES ON, WHICH I DON'T NEED, BUT IT ISN'T GOING TO SOLVE THE PROBLEM.

CONTACT STATES; FRONT PASSENGER SEAT BELT WILL TIGHTEN AND LOCK WHILE ENGINE IS ON AND OFF. JUST TO UNLOCK SEAT BELT AT LATCH AND ALLOW IT TO ROLL ALL THE WAY IN BEFORE IT CAN BE APPLIED. IT TIGHTENS AS IF BRAKES WERE SLAMMED ON. HOWEVER IT TIGHTENS ANYWAY WITHOUT THAT PARTICULAR SITUATION. HAS TAKEN TO DEALER TWICE WITHOUT ANY CONCLUSIONS OR REPAIRS. *AK

PARK BRAKE FAILURE ON MY 2002 SUBURBAN. I ATTEMPTED TO HAVE MY VEHICLE INSPECTED AND IT FAILED DUE TO THE INABILITY OF PARKING BRAKE TO HOLD THE VEHICLE. INVESTIGATION ON THE WEB SHOWS THAT THIS IS A WIDE-SPREAD PROBLEM ON MANY SUBURBANS. ALTHOUGH ALL OF THE DEALERSHIPS I SPOKE WITH CONSTANTLY SEE AND REPAIR THIS PROBLEM, GM APPARENTLY DOESN'T CONSIDER IT A SAFETY ISSUE. NEITHER WARRANTY NOR RECALLS WILL COVER THIS DEFECT.*AK

THE RIVETS ON THE DRIVER SEAT ARE LOOSE, THE SEAT MOVES, AND THE NOISE IS ANNOYING. THE ENTIRE TRACK HAS TO BE REPLACED AT THE OWNERS EXPENSE. *NM THE PROBLEM RECURRED AFTER REPAIR. *SC THE WIPER BLADES WERE REPLACED. *JB

WHILE APPLYING BRAKES FROM 20 MPH THE BRAKE PEDAL WENT TO THE FLOOR AND THE VEHICLE WOULD CONTINUED TO MOVE. CONSUMER HAD TO ALLOW THE VEHICLE TO ROLL ON TO THE CURB TO GET THE VEHICLE TO STOP. VEHICLE WAS TOWED TO THE DEALER. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED AT THIS TIME.*AK

ON SUNDAY, MARCH 20, 2005, A DISTRACTED DRIVER FAILED TO NOTICE A RED TRAFFIC LIGHT AND SLAMMED INTO MY 2002 SUBURBAN AT 40-45 MPH AS I DROVE THROUGH AN INTERSECTION IN MY HOMETOWN. MY VEHICLE TOOK A DIRECT, FEROCIOUS HIT ON THE DRIVER'S-SIDE FRONT DOOR, BUT THE SIDE-IMPACT AIR BAG DID NOT DEPLOY.

WHILE DRIVING ANY SPEED VEHICLE STALLED. CONSUMER MANAGED TO PULL OVER, AND RESTARTED THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

THE TRUCK HAD AN ONGOING PROBLEM WITH A CLANGING NOISE IN THE STEERING COLUMN, MOSTLY WHEN THE STEERING WHEEL WAS TURNED. CONSUMER WAS AFRAID THAT IT MAY CAUSE A STEERING COMPONENT TO BREAK, RESULTING IN LOSS OF STEERING, AND COULD CAUSE AN ACCIDENT. A SERVICE REPRESENTATIVE WAS CONTACTED BY PHONE AND INFORMED OF THE NOISE, TO WHICH HE REPLIED THAT THERE WASN'T ANY RECALLS, AND THE NOISE WAS NOT DANGEROUS/SERIOUS. *AK THE DEALERS TECH INDICATED THAT THE INTERMEDIATE SHAFT WAS THE CAUSE OF THE PROBLEM. *NM

THE RIGHT FRONT TIRE KEEPS LOSING AIR PRESSURE. VEHICLE HAS BEEN TO THE DEALER ON THREE SEPARATE OCCASIONS. DEALER REPLACED THE RIGHT FRONT TIRE TWICE, AND REPLACED THE AIR PRESSURE THREE TIMES. BUT, PROBLEM RECURRED. *AK THE RIGHT WHEEL FRAME SQUEAKES WHEN TURNING AT 10 MPH. ROTORS AND PADS AND SHOES AND WHEEL BEARINGS CRACKED. *TC

TRAVELING 60 MILES PER HOUR AT NIGHT, THE CONSUMER TRIED TO PUT THE FOG LIGHTS ON SINCE IT WAS FOGGY OUT AND THE HEAD LIGHTS WENT OFF. THE DOME OVERRIDE BUTTON TURNS THE HEADLIGHTS OFF. THE CONSUMER STRUCK THE BARRIER CAUSING SOME DAMAGE TO THE VEHICLE. THERE IS A DESIGN FLAW WITH THE VEHICLE DEEMING IT UNSAFE. *NM

OSCILLATING NOISE IN LEFT FRONT WHEEL MILEAGE IS 40,000 MILES. *JB

PARK BRAKE FAILURE ON MY 2002 SUBURBAN. HAVE NEVER USED THE BRAKE WENT TO ENGAGE IT AND THE TRUCK ROLLED AWAY. INVESTIGATION ON THE WEB SHOWS THAT THIS IS A PROBLEM ON A COUPLE YEARS OF SUBURBAN'S AND GM DEALERS DO NOT RECOGNIZE IT. *JB

WHILE STARTING THE VEHICLE IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB

A BOLT SECURING THE REAR LEFT BRAKE CALIPER BRACKET ASSEMBLY FAILED CATASTROPHICALLY JAMMMING THE BRAKE AND THE REAR WHEEL WHILE IN MOTION. FORTUNATELY THIS OCCURRED AT LOW SPEED AND WAS CONTROLLABLE, BUT IF IT HAD OCCURRED AT SPEED ON THE HIGHWAY, THERE WOULD HAVE BEEN A MAJOR ACCIDENT SINCE THE REAR WHEEL COULD HAVE SUDDENLY SEIZED WITH RESULTANT LOSS OF CONTROL OF THE VEHICLE (2002 4WD SUBURBAN Z71). *AK

THE CONSUMER WAS INVOLVED IN AN ACCIDENT. THE CONSUMER WAS DRIVING ABOUT 60 MPH AND REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. ALSO THE SEAT BELTS DID NOT HOLD THE DRIVER AND PASSENGER CAUSING THEM TO GO FORWARD INTO THE WINDSHIELD. PROVIDE FURTHER DETAILS. *JB

THE FRONT PASSENGER , THE SECOND SEAT PASSENGER AND THE THIRD SEAT ON THE DRIVER SIDE ARE DEFECTIVE. WHEN RIDING, THE SEAT BELTS WILL LOCK INTO A POSITION WHERE YOU CAN'T IMMEDIATELY GET OUT OF THE BELT. THE BELTS HAVE BEEN SERVICED ON AT LEAST 3 TIMES. *NM

FAILED INSPECTION. THE EMERGENCY BRAKE WAS NOT ENGAGING. DEALERSHIP SAID THE BACK OF THE REAR ROTORS HAD RUSTED OUT, CAUSING THE EMERGENCY BRAKE TO RUST ALSO. HAD TO REPLACE BOTH ROTORS AND BOTH E-BRAKES. ONLY HAVE 27,000 MILES ON THE CAR. HAD JUST BEEN IN FOR A CHECK-UP BEFORE COMING OFF WARRANTY. ROTORS AND E-BRAKES SHOULD NOT NEED TO BE REPLACE WITH LOW MILAGE. HAVE SPOKEN TO FOUR OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM.*AK

WHILE DRIVING 65 MPH REAR PASSENGER SIDE TIRE TREAD SEPARATED. AS A RESULT, THE VEHICLE SWERVED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL. *AK *EH *JB

WHILE DRIVING VEHICLE COMPLETELY SHUT DOWN. CONSUMER HAD TO WAIT FOR ABOUT 15 MINUTES BEFORE STARTING IT AGAIN. CONSUMER STATED THAT HE HAD THIS PROBLEM SINCE PURCHASING THE VEHICLE. IT STALLED INTERMITTENTLY. CONSUMER HAD THE FUEL PUMP REPLACED A TOTAL OF FIVE TIMES. ALSO, FUEL FILTER HAD TO BE REPLACED SEVERAL TIMES. *AK THE CONSUMER STATED THAT ONSTAR CALLED THE PROBLEM CODE RED. CONSUMER WAS TOLD NOT TO DRIVE THE VEHICLE. AT 70 MPH THE VEHICLE WOULD SURGE AND LURCH. THE CONSUMER STATED THAT A CLUNKING NOISE IS HEARD WHEN TURNING TIGHT CORNERS. *TC

WINDSHIELD WIPER FLUID RESERVOIR HAS BEEN REPLACED TWICE, AND AT THE TIME OF THIS COMPLAINT, IT HAS BEEN DISCOVERED THAT THE PLASTIC TANK HAS CRACKED, AND IS LEAKING FOR THE THIRD TIME.*AK

(1) THE ENGINE STOPPED WHILE ON INTERSTATE IN CONSTRUCTION ZONE ON SLIGHT HILL, IT WOULD NOT RESTART. (2) THE CONSTRUCTION ZONE ON INTERSTATE 10 WAS APPROXIMATELY 3 MILE LONG WITH VERY NARROW LANES AND CONCRETE CONSTRUCTION BARRIERS ON EACH SIDE & NO SHOULDERS. BUMPER TO BUMPER TRAFFIC AND NO WAY TO CLEAR THE LANE OR GET TOW VEHICLE. (3) A GOOD SAMARITAN TOWED OUR VEHICLE ABOUT 2 MILES TO FIRST POINT CLEAR TRAFFIC. CHEVY DEALER CONFIRMED FUEL PUMP IN TANK HAD FAILED & REPLACED PUMP. THIS WAS SECOND PUMP FAILURE. THE PUMP PREVIOUSLY FAILED AND WAS REPLACED ON 30 AUG 03. PREVIOUS FAILURE DEALER SAID KEEP FUEL ABOVE 25% & ENGINE WOULD RUN. THE TANK WAS AT 44% WHEN ENGINE QUIT. FUEL TANK WAS TOPPED OFF BEFORE PUMP TESTED, ENGINE WOULD RUN BUT NO PUMP PRESSURE. SOMEONE WILL BE KILLED IF MORE FAILURES OCCUR IN HEAVY TRAFFIC AREAS. THE EMERGENCY GOOD SAMARITAN TOW OUT OF THE CONSTRUCTION AREA PREVENTED A SERIOUS ACCIDENT AS IT WAS GETTING DARK.*AK

THE CHILD SEAT HARNESS WILL NOT TIGHTEN AND THE CONSUMER HAD TO SEND IN HER CHILD SAFETY SEAT AND TWO WEEKS LATER A RECALL FOR THE HARNESS STRAPS WAS ISSUED. UPON RECEIVING THE CHILD SEAT BACK FROM THE MANUFACTURER THE PROBLEM STILL EXIST. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB CAMPAIGN ID NUMBER : 04C002000 THE LOCKING MECHANISM DID NOT WORK. *TC

DEFECTIVE PARKING BRAKES ON 2002 CHEVROLET SUBURBAN. *MR THE ENGINEERS HAD NOT FOUND A WAY TO REPAIR THE PROBLEM PROPERLY. THE PARKING BRAKE WOULD REFUSE TO RELEASE AT THE WHEELS. THIS WAS AN INTERMITTENT PROBLEM. *SC *JB

SUDDEN, WITHOUT WARNING, TRANSMISSION FAILURE. NO EXPLANATION GIVEN BY DEALER OTHER THAN INTERNAL FAILURE WITH RECOMMENDATION TO REPLACE TRANSMISSION. ONLY 45,000 MILES AND WELL MAINTAINED VEHICLE. *AK

ON FRIDAY OCT 1ST. HEADING OUT OF TOWN THE DRIVERS REAR TIRE BLEW OUT -THE TRUCK IS A 2002 SUBURBAN WITH WILDERNESS LE TIRES. THE SIDE-WALL BLEW APART. FORTUNATELYI WAS ABLE TO KEEP THE TRUCK UNDER CONTROL AND PULL OVER. TOOK IT TO CHEVROLET DEALER THEY SAID THEY COULDN'T DO ANYTHING. FIRESTONE SAID THEY WOULD PRO-RATE THE TIRE- NEVER REALLY LOOKING OR RECORDING THE DEFECTIVE TIRE. GM IS NOW LOOKING INTO THIS AND IS SUPPOSED TO GET BACK TO ME. SINCE THEN I PURCHASE 4 NEW TIRES (GOODYEAR). FIRESTONE HAS HAD RECALL ON WILDERNESS IN 2001. THE TIRES WERE 2001. ON THIS TRUCK. WE DID KEEP THE TIRE THAT IS DEFECTIVE.*AK

WHILE DRIVING, THE RIGHT REAR TIRE EXPLODED. *JB

WHILE DRIVING POWER STEERING WENT OUT. VEHICLE WAS DRIVEN TO THE DEALER, WHERE IT WAS EXAMINED, THE POWER STEERING PUMP WAS DEFECTIVE.*AK

1) HEARING LOUD FLUTTERING SOUND ON ACCELERATION (ALMOST LIKE AN EXHAUST LEAK ). 2)REAR WHEEL FELT HEAVY, BRAKES NOT RELEASING 3) METAL ON METAL SOUND.*AK

THIS CANNOT BE DESCRIBED AS A SINGULAR EVENT OR FAILURE. IT OCCURS EVERY TIME I PARK THE VEHICLE. THE EMERGENCY BRAKE SHOES ON MY 2002 CHEVROLET SUBURBAN WORE OUT PREMATURELY. VIRGINIA STATE POLICE SAFETY INSPECTION REQUIRES AN OPERABLE EMERGENCY BRAKE. THE EMERGENCY BRAKE WILL NOT HOLD THE VEHICLE. I BEGAN NOTICING THIS PROBLEM ABOUT A YEAR AGO. I DID SOME RESEARCH ON THE INTERNET AND FOUND THAT IT IS A PROBLEM SHARED BY OTHER 2002 SUBURBAN OWNERS, AND SOME CUSTOMERS HAVE HAD SUCCESS WITH GM REPLACING UNDER WARRANTY. MY LOCAL DEALER ACKNOWLEDGES THAT THE DESIGN IS FLAWED ALLOWING THE BRAKE SHOE TO CONSTANTLY CONTACT THE HAT ROTOR SURFACE AND WEAR PREMATURELY. BECAUSE IT IS CONSIDERED A WEAR ITEM, HOWEVER, GM WILL NOT REPLACE THE SHOES AND CLIPS. A NEW CLIP EXISTS THAT IS SUPPOSED TO ALLEVIATE THE PROBLEM. I AM USING JULY AS THE INCIDENT DATE AS THAT IS WHEN I ORDERED NEW BRAKE SHOES TO CORRECT THE PROBLEM. I INCLUDED THIS COMPLAINT ON A CUSTOMER SERVICE QUESTIONNAIRE AFTER A RECENT VISIT TO THE DEALERSHIP, BUT THERE WAS NO REPSONSE BY GM.*AK

WHILE DRIVING 60 MPH CONSUMER LOST POWER STEERING HOWEVER, CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT THE POWER STEERING UNIT NEEDED TO BE REPLACED. *AK

NOTICED NOISE AND VIBRATION WHEN IN FOUR WHEEL DRIVE. CHEVY DEALER INSPECTED AND DETERMINED THAT A PLASTIC PLUG ON FRONT DIFFERENTIAL HAD FAILED AND DRAINED ALL OF THE OIL FROM DIFFERENTIAL RESULTING IN FAILURE. CHEVY HAS RE-DESIGNED THE FAULTY PART (OBVIOUSLY AS A RESULT OF MANY FAILURES). FRONT DIFFERENTIAL ASSEMBLY WAS REPLACED. CAR WAS REPEATEDLY RETURNED FOR SERVICE BECAUSE OF NO 4X4 FUNCTION. EVENTUALLY, TRANSFER CASE WAS REMOVED AND INSPECTED ONLY TO DISCOVER THAT CLUTCHES WERE COMPLETELY DESTROYED FROM DIFFERENTIAL FAILURE. TRANSFER CASE ASSEMBLY WAS REPLACED. SUBURBAN HAD 40,000 MILES UPON INITIAL FAILURE (4,000 OUT OF WARRANTY). CHEVY SENT OWNER A CHECK FOR $600. RECCOMEND THAT ALL SUBURBAN 4X4 OWNERS IMMEDIATELY REPLACE THE PLASTIC PLUG WITH NEW DESIGN (APPROX $23 PART) OR EXPECT FAILURE. CHEVY WILL NOT ACCEPT REPONSIBILITY. OLD PARTS ARE AVAILABLE FOR INSPECTION.

CONSUMER NOTICED THAT AIR CONDITIONER LOST POWER AND HOT AIR CAME OUT FROM THE VENTS AREA. CONSUMER CONTACTED THE DEALER FOR THIS PROBLEM. MECHANIC ADVISED CONSUMER4 TO CONTACT ANOTHER SOURCE . AT THIS POINT WARRANTY EXPIRED. *AK