NHTSA attached an advisory to a recall on this vehicle. Advisories apply to specific production runs — check your VIN with the manufacturer or at nhtsa.gov/recalls before driving it.
When it fails
04200042,000 milesMedian miles at failure
27 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
Most common 2018 Chevrolet Suburban problems
15 of the 84 complaints (18%) are about the engine.
Component
Reports
Crashes
Fires
Injuries
Engine
15
0
0
0
Power Train · transmission
12
1
0
0
Electrical System
12
0
0
0
Service Brakes · brakes
10
0
0
0
Unknown or Other
7
0
0
0
Seat Belts
5
0
0
0
Air Bags · airbags
4
2
0
4
Steering
3
0
0
0
Wheels
2
0
0
0
Suspension
2
0
0
0
4 safety recalls
Part 573 reports
Power Train › Transfer Case (4-wheel Drive)26V289000Do not drive
Filed May 7, 202666 vehiclesGeneral Motors, LLC
Defect. General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.
Risk. Front or rear wheel lockup increases the risk of a crash.
Remedy. Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 7, 2026.
Filed Oct 24, 2019652,967 vehiclesGeneral Motors LLC
Defect. General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Risk. Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy. GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Service Brakes, Hydraulic › Power Assist › Vacuum19V645000
Defect. General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Risk. As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
Remedy. GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Defect. General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk. If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.
Remedy. GM will notify owners, and dealers will inspect the rear seatbelt retractors and replace them if necessary, free of charge. The recall began November 7, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18315.
All 4 campaigns on file, newest first.
What owners reported
Newest filings
Engine
Filed Oct 14, 2026MA
On August 7, 2026, while driving a rental vehicle in the Denver, Colorado area with my family, including two young children, the vehicle unexpectedly lost engine power while traveling downhill. The engine shut off, resulting in a significant reduction in brake assistance and creating an extremely dangerous situation. We were able to bring the vehicle to a stop without a collision or injury. After restarting the vehicle, the check-engine light illuminated. The vehicle was no longer considered safe to operate and ultimately required towing by the rental operator. The exact mechanical cause is UNKNOWN. I do not know whether the vehicle was subsequently inspected or repaired by a qualified service center, and I do not have access to its diagnostic or maintenance records. After the incident, I discovered that another renter had reported a substantially similar failure involving the same vehicle approximately one week earlier, including engine problems and a check-engine warning. I have since discovered an additional report of an engine-related issue involving this vehicle after my rental. Despite these recurring reports, the vehicle appears to remain available for rental to the public. I am concerned that this vehicle has a recurring, potentially unresolved defect involving engine shutdown or loss of power while driving. Such a failure creates a serious collision risk, particularly on hills, at highway speeds, or in traffic. I request that NHTSA investigate whether this vehicle's
Power Train
Filed Oct 9, 2026WA
My 2018 Chevrolet Suburban is experiencing transmission problems that raise serious concerns about the reliability and potential safety of General Motors transmissions used in trucks and SUVs from this period. When I contacted an independent transmission repair shop to describe the problems, the employee immediately asked whether my vehicle was a 2014–2018 model. When I confirmed it was a 2018 Suburban, she explained that the shop encounters transmission problems in these vehicles regularly. Her familiarity with the issue, before even inspecting my vehicle, was particularly concerning. This is now the second 2018 General Motors vehicle in my household to experience significant transmission problems. My 2018 GMC Sierra previously suffered a complete transmission failure despite remaining substantially below its warranty mileage threshold. General Motors declined financial assistance because the warranty's time limitation had expired. I recognize that these are two separate vehicles and that the mechanical cause of the Suburban's current symptoms has not yet been independently confirmed. However, the recurrence of transmission problems, the repair shop's observations, and publicly reported complaints involving GM trucks and SUVs from this period warrant further investigation. I am concerned that transmission defects could cause unexpected hesitation, slipping, loss of propulsion, or unpredictable shifting, potentially creating dangerous driving conditions. I am not claiming tha
Electrical System
Filed Oct 8, 2026WA
My suburban shut off 5 times while turning. Very unsafe given I have 4 children and it could have been while we were driving on the freeway, which could have been fatal.
Power Train
Filed Jun 1, 2026108,000 milesTX
The contact owns a 2018 Chevrolet Suburban. The contact stated while the contact's husband was driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. In addition, the contact's husband noticed an abnormal sound and the vehicle independently stopped. The contact stated that the instrument cluster displayed a blank screen. The contact's husband attempted to shift the gear shifter, however the gear shifter failed to shift as intended. The contact stated after several attempts, the gear shifter shifted as intended. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission. The contact's husband was informed that the transmission needed to be replaced or rebuilt. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. In addition, the contact was informed that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure. The contact was informed that the failure was not covered under the unknown recall. The failure mileage was approximately 108,000.
Power Train
Filed May 15, 2026IA
My husband was driving our 2018 Chevy Suburban when it suddenly stopped accelerating and he could no longer shift gears. Luckily, this happened while he was driving down a gravel road (approx 25-30mph). If he would have been driving at highway speeds, it is likely that he could have lost control of the vehicle. Our Suburban had no issues to this point and had always run well. We take it in for routine maintenance. We had it towed to a local repair shop, and they informed us that something had happened with the transmission and that it would need to be replaced. I have found several GM transmission recalls and our situation sounds similar to reference N252536750. Again we had no warning signs and had been experiencing no issues with our vehicle. If this had been something that we had been noticing problems and hadn't gotten it looked at, I can understand that maybe this had been something on going for a while that we had just missed maintenance on. However, for the transmission to stop so suddenly, I believe there must be some sort of larger failure in the transmission system.
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Apr 13, 2026129,000 milesTX
Odometer Fraud. The contact purchased a 2018 Chevrolet Suburban. The contact stated that while purchasing an aftermarket warranty coverage, the warranty company informed the contact that there was a mileage discrepancy based on the Carfax report. The vehicle was a dealer sale. At the time of purchase, the mileage was 123,959; however, the Carfax report listed the mileage at 129,000 one month prior to the purchase.
Unknown or Other
Filed Mar 20, 2026MS
Transmission problems 124,994 miles . It's the same defects as the 2019-2025 defects.
Power Train
Filed Mar 18, 2026TX
The transmission just stopped working no warning just wouldn’t go into gear. Then I turned it off and back on and was able to limp home it’s slipping bad .
Engine
Filed Mar 12, 2026CA
My 2018 LT Chevy suburban with 110000 miles has been giving me transmission and motor problems. I took it to chevy vannuys and they took 3 days and did nothing. I saw a recall on line for the same year. Explaining about transmission problems. Where can I go to have it fixed.
Other/I Am Not Sure
Filed Feb 5, 2026TX
I am reporting a safety issue involving a Cybex Eternis S child car seat. The seat was manufactured on 02/28/2020 and has a printed expiration date of 02/25/2030, indicating a 10 year usable life. At approximately five years of use, the head impact foam failed and is broken into two separate pieces. The foam pieces are detached. This foam is a required safety component. Cybex customer service confirmed in writing that if the head impact foam is detached or broken into separate pieces, the seat does not meet safety requirements and should not be used. Cybex also confirmed that no replacement part is available and no repair or remedy is offered. As a result, the seat is unsafe and unusable halfway through its stated usable life, with no ability to repair or replace the failed safety component. This raises concerns about product safety support for child restraint systems marketed with extended usable lifespans.
Engine
Filed Feb 2, 2026208,257 milesGA
The contact owns a 2018 Chevrolet Suburban. The contact stated that on several occasions, while the vehicle was parked and running, or while driving at undisclosed speeds, the vehicle lost motive power. There was no warning light illuminated. Occasionally, the vehicle was able to be restarted; however, on other occasions, the vehicle required towing. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact stated that the battery cable and ignition switch were replaced; however, the failure persisted. The dealer informed the contact that the vehicle was unsafe to drive; however, the failure could not be duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was 208,257.
Engine
Filed Jan 31, 2026CA
1.) January 29 2026 @6:00PM Vehicle was in use. Driver accelerated to avoid another vehicle and the engine loss all power. When pushing on the accelerator the tachometer would increase as if I was reving the engine however there was no power. SAFETY ISSUE: With power completly lost, I had to coast over to the should of highway 10 and sit on the shoulder. Vehicle had to be turned off and restarted in order for the vehicle to have power. ................................................................................................................................................................................................. 2.) March of 2021 - Vehicle was in use. Driver accelerated to merge with traffice and the engine experienced a loss of all power. When pushing on the accelerator the tachometer would increase as if I was reving the engine however there was no power. Driver contacted ON-STAR seeking assistance. ON-STAR rep advised that I pull over onto the shoulder of the highway, turn off the vehicle, then turn it back on which temporatily worked. SAFETY ISSUE: With power completly lost, I had to coast over to the should of highway 60 freeway and sit on the shoulder. Vehicle had to be turned off and restarted in order for the vehicle to have power. ACTION taken: Vehicle was taken to a GMC certified dealer and the "CONTROL CYLINOID VALVE & TRANSMISSION CONTROL MODUAL ASSEMBLY WERE REPLACED. First incident the repair was under warrenty and there was no expense to the owner
Lane Departure › Blind Spot Detection
Filed Dec 17, 2025IL
Transmission will not go into drive or reverse. This also happens when car is in drive going down the road it will all of a sudden lose power and not go when pressing gas pedal. Vehicle has to completely shut off several times before it will go back into gear. No warning before it started. This can be dangerous when it happens in traffic and I can’t move car out of the road. It has not been inspected yet. Also blind spot warning does not always says it needs serviced.
Electrical System
Filed Dec 16, 2025GA
I've taken this SUV to the Chevy dealership 4 times now for the same issue. SUV will not start at times then starts, it will even turn off on the road without warning. New Battery and Chevy can not find out issues $500.00 later. The brake pedal becomes hard to push down, and it will not start: wait 10 mins or so and it will start. Even the remote start at times will not work. Chevy has had it for 30 days at a time and I'm being told to bring it back when it happens, how do I that!
Power Train
Filed Nov 6, 2025AL
Transmission has to be replaced due to transmission slipping and delayed shifting under heat and prolonged highway driving. This issue also causes SUDDEN hard shifting, hard breaking, shaking of the steering wheel, along with grinding of gears!! This is a safety issue to to no warning signs at all along with a sudden drop in speed and power!! While driving on the interstate or highway this sudden change can cause the vehicles behind you to rear end you or cause a pile up!!! The driver has no control of vehicle when these issues happen!! A loss in control due to shaking of the steering wheel is a huge issue!!! Lack of shifting or hard shifting causes a SUDDEN stop of vehicle with no warning signs while driving!! It is going to cause a crash!!!! These are serious and dangerous issues that Gm will NOT do a recall for!! GM is aware of the issues due to Suburban, Tahoe and Silverado vehicles in the year models 2018-2023 having this reoccurring issue!!! I recall needs to be done to save someone’s life!!!!! I have only had my suburban for 8 months!! I was not made aware of this issue at all!!!!!! This also causes rough idle!!!!!!!!
Wheels
Filed Oct 14, 2025PA
Wheels 22" Chrome upgrade from the standard wheels from the factory The tire bead where the chrome meets the interior alloy metal corrodes. Thetires start losing air pressure. The tires should be 35 PSI. The front tire dropped to 23 PSI making sterring pull to the right. This is a problem with all 4 tires on the 2018 Chev Suburban Premier. I need to check tire pressure weekly
Service Brakes
Filed Sep 12, 2025NH
No official incident has happened yet, but the brake assist kicks in, yet does not work until it's revving engine to over 4000rpm, which causes a sudden jerk and scary sounds from engine. I have had a few instances where the vehicle did not want to stop almost causing an accident, and these have happened without anything in the car other than my daughter who is 2 and myself. The most recent problem is a weird rattling sound while going uphill. Before this going uphill is extremely sluggish, where I have the gas peddle almost to the floor, but nothing happens other than decrease in speed until it finally, about 30 seconds-1 minute, where it kicks into overdrive. Even then, speed does not increase by more than 5-10 mph depending on the incline. I have not brought it to get looked at yet, as I've seen these issues have been reported by numerous consumers without any recalls being sent out other than the breaking system update.
Electrical System
Filed Aug 25, 2025NC
My vehicle completely shuts off while driving. All of the components on the dash and even my steering wheel moves into the prestarted vehicle position. It has happened 3 times in the past week now. One particular instance, I was on the highway and thankfully it came back on immediately before completely stopping but shutting off while driving 65mph is so dangerous.
Power Train
Filed Jun 22, 2025MD
Dear NHTSA, I am submitting this complaint to report a recurring and potentially dangerous issue with the transmission in my 2018 Chevrolet Suburban, which I purchased brand new in 2018. At approximately 60,000 miles, I experienced severe transmission issues that led to a complete transmission replacement. Now, at around 133,000 miles, I am encountering the same symptoms once again. The transmission makes a loud clunking noise during acceleration and braking, and shifts gears abruptly and harshly. These symptoms appeared suddenly, with no warning lights or prior alerts. This problem poses a significant safety concern. The vehicle sometimes struggles to accelerate properly, making it dangerous to merge into traffic. Additionally, the forceful shifting makes the vehicle feel unstable and unpredictable, as though something beneath the car might fail while in motion. I transport my husband and our children in this vehicle, and this issue puts all of us at serious risk. I have scheduled another appointment with a GM dealership to inspect the vehicle. However, given that this is a recurring failure involving a critical system, I am requesting that NHTSA investigate this matter as a potential defect affecting other owners of the same model. Thank you for your attention to this serious concern.
Power Train
Filed Apr 30, 2025SC
My Suburban is having the same issues as the most recent recall on the 2021-2025 Chevrolets. The issue is with pretty much all of the motors that go from the V8 to the 4 cylinders. It's doing the same exact thing a friend of mine's 2019 Tahoe did. It's making a loud knocking/ticking noise. When you first get to going it starts almost sputtering which can cause issues if you're in oncoming traffic trying to cross roads.
Unknown or Other
Filed Apr 25, 2025NC
The Infotainment center display is black and therefore unable to utilize backup camera. The screen is still sensitive to touch but does not display anything for any function. Primarily a safety risk for backing up a large vehicle.
Engine
Filed Apr 24, 2025SD
LIFTER ISSUES AFTER 60000 MILES HAD TO REPLACE ALL AROUND 5000 DOLLARS
Engine
Filed Apr 23, 2025FL
Currently own a 2018 Chevy Suburban with a lifter issue in the engine. This is a known issue with Chevy as many vehicles have experienced this problem from zero to over 100k miles. Chevy has not issued any help or support with customers with this issue. My vehicle is well maintained I get oil changes frequently and have never not done a required service when needed. When I notice an issue I immediately take it to in Regal Chevy for repairs and no matter what the issue is I get it repaired on the spot. I find it odd that this is a recurring issue and Chevy has done nothing to help support loyal customers.
Electrical System › Instrument Cluster/Panel
Filed Mar 25, 2025132,000 milesNV
The contact owns a 2018 Chevrolet Suburban. The contact stated that the instrument cluster failed to function as intended. The instrument panel flickered intermittently and then went black, preventing the contact from safely operating the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.
Engine
Filed Feb 19, 202560 milesCA
The contact owns a 2018 Chevrolet Suburban. The contact stated that while starting the vehicle, the engine experienced rough idling. Additionally, the engine also made rattling sounds while driving with the check engine warning light illuminated. The vehicle was taken to the dealer and two other dealers, Penske Chevrolet of Cerritos (18605 Studebaker Rd, Cerritos, CA 90703) and Camino Real Chevrolet (2401 S Atlantic Blvd, Monterey Park, CA 91754); however, all three dealers were unable to duplicate the failure. The vehicle was not repaired. Upon investigation, the contact related the failure to the Active Fuel Management (AFM). The manufacturer was made aware of the failure but refused to buy back the vehicle. The failure mileage was approximately 60. The VIN was unavailable.
Electrical System
Filed Dec 11, 2024MN
Vehicle first start sometimes when pushing the start stop button. Dash illuminates but then goes black as if no power. P129D code appears after being able to start.
Power Train
Filed Dec 11, 2024MN
Had to replace transmission at 103000 miles. Regularly maintained no harsh driving. No warning signs it was going out till it happened
Seat Belts
Filed Nov 23, 2024MA
The 2nd row of the vehicle has 2 captain chairs and both seatbelt retractors failed.
Wheels
Filed Oct 14, 2024DE
Rim corrosion resulting in loss of air pressure. The inner portion of the rim is corroding causing the tires to loose pressure. Depending on the amount of corrosion this could lead to a catastrophic failure at some point due to sudden loss of pressure. I took my vehicle to a tire shop thinking there was a puncture causing it to loose pressure. The manager explained to me that the pressure loss was due to corrosion of the alloy rim and that it is common with Chevrolet vehicles with factory alloy rims. The only solution to the problem is to have the rims possibly refurbished or replaced.
Unknown or Other
Filed Jul 13, 2024KY
I bought this vehicle in January 2019 . I had to have the AC worked on in April 2021. I was advised that the year 2017 had a recall on the same is mine is having… now in 2024 my AC has to be fixed again for the same thing … this is not a cheap fix. It should be under a recall .. please if u can help in any way i would very much appreciate it.. thank u
Electrical System
Filed Mar 12, 2024OH
The Trailor brake system, engine light, stabilitrak control system and antilock brake system is on due to the wiring of this vehicle.
Engine
Filed Oct 19, 2023NY
Car abruptly lost power while driving causing rapid deceleration and requiring immediate action to steer vehicle off the active roadway without hitting other vehicles or causing property damage. There were no warning lights or signs until this occured. The vehicle was later towed to chevrolet who informed us that this was a KNOWN ISSUE these cars have where their "lifters fail and sometimes even damage the camshafts" If this was a known issue why would it not have been addressed in a recall. After speaking with the dealer I searched the internet for the same issue and it is widespread across several GM cars including mine. GM now wants $3,100 to repair a dangerous manufacturer defect.
Engine
Filed Oct 15, 2023OR
9/29/22 (123k miles) TECHNICIAN: - Test drove vehicle, inspected transmission operation & found gear train noise / L3, in approximately 1st through 3rd gears. Tach was jumping up to about 200 rpms when converter locked up and then would go back down. Monitored on scanner and found converter slipping in and out of lock up. - Scanned computer control modules & found no codes. - Inspected transmission fluid level & condition, found transmission fluid was full and red, note; customer noted fluid was changed recently and was dark and burnt with metal shavings in it during the change. (photo of metal shavings). - Inspected exterior of transmission for leaks & damage, found no leaks or damage. - Determined there is a lack of lockup pressure or hydraulic pressure and internal damage to the transmission assembly. - Recommends replacing the transmission assembly with a unit with an improved torque converter. (We replace).
Steering
Filed Oct 15, 2023OR
TECHNICIAN - Was unable to perform test drive of vehicle. Inspected operation & found; Vehicle will not turn over, battery very weak. Removed battery, put on charger for approximately 45 minutes. Reinstalled battery. Vehicle had power but did not start. Was unable to get shifter into neutral. Found engine still not turning over. Found starter motor making clicking sounds. Got to turn over once but was very labored, but did not start. Disconnected shift cable at transmission and rolled vehicle into shop for diagnostic. - Scanned computer control modules & found; Approximately 30 codes total in multiple modules, with high and low voltage codes. - Inspected & found; Performed basic electrical faulty tracing. Performed battery test, voltage was low at 16%.Battery(new FY22) failed load test. Found starter making "thunking and clicking" sounds. Unable to move shift lever out of park position. Let battery charge an additional 1 hour and found battery failed testing. Tester states "short" which indicates internal failure. Tested starter draw, found excessive draw at 400amps, spec is 70-120amps. After testing tried to start. Engine turned over slowly for approximately 1 second and then made clicking sounds. Found body module voltage codes returned. Verified engine does turn over when manually turned with breaker bar. FURTHER SHIFT LOCK ISSUES OR OTHER ISSUES. Technician removed and replaced the starter assembly and the battery. Found engine started up and ran. Verified repair. Found s
Electrical System
Filed Aug 15, 2023AR
While slowing down to make a left hand turn at an intersection, my vehicle suddenly lost power steering and the entire system completely shut down. There was no electronic function during that time. I had to put the vehicle in park, turn the key to the off position and then start it back up. It has happened multiple times, both at low speeds in drive and reverse. This would have caused a collision if there was oncoming traffic at the intersection at that time.
Engine
Filed Jul 24, 2023115,000 milesTX
The contact owns a 2018 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle jerked with the check engine warning light illuminated and the vehicle inadvertently lost motive power. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that he was informed by the dealer that the failure could not be duplicated, and that there would be a fee for a diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Power Train
Filed Jun 14, 2023CT
On two occasions, most recently on 6/13/23 the vehicle went from 70 mph to 10 mph very suddenly on an Interstate in heavy traffic--very dangerous. The display indicates an over-heated transmission but the dealer believes its some electrical problem. This 2018 Suburban has an 8 speed auto transmission which has a lot of on line complaints and lawsuit pending.
Electrical System
Filed May 8, 2023CA
While driving the vehicle lost all power and after about 20 seconds power came back on. The repair was the battery cables which was apparently very common on the make and model of vehicle. It's unsafe and can cause an accident and apparently happens on the majority of vehicles same year and make.
Service Brakes
Filed Mar 10, 2023MT
Vehicle starts dinging with warning - Service Trailer Brake System - and warning - Action Required Steering Assist is Reduced Drive with Care - ABS Light - Traction Control. Power steering goes out and assumedly ABS and Traction Control stop working.
Service Brakes
Filed Mar 3, 2023CA
My rear left tire locks when I’m doing sharp turns and I don’t see any traction control lights come on when that happens
Seat Belts
Filed Feb 1, 2023MN
The second row - driver's side seat belt no longer was retracting, making the seat unsafe. This belt had been slow to retract since we purchased this vehicle from the dealership in June 2022, but it stopped retracting in mid January 2023. As my extended warranty only covers drive chain, the dealer charged me $627.43 for parts and labor to replace the seat belt. It is disappointing that Chevrolet does not warranty the basic safety equipment for the life of the vehicle.
Air Bags
Filed Jan 23, 2023FL
STARTED ABOUT 3 WEEKS AGO, DRIVER AIRBAG WARNING LIGHT APPEARED ON DASH. RESET IT AND ALERT STAYED OFF FOR A WHILE AND THEN STAYED ON CONSTANTLY. TOOK VEHICLE TO BE REPAIRED, AWAITING PARTS. DEALER STATED IT WAS AIRBAG IN THE OVERHEAD AREA OF THE DRIVER. I DON'T KNOW IF VEHICLE PART HAS BEEN INSPECTED. AWAITING COMPLETION OF THE REPAIR.
Electrical System
Filed Jan 20, 2023CA
Trailer Brake system Service Message Took it to the dealer service department and was told that a diagnostic would be needed to find problem $225, if the wiring harness is indeed defective it would be over $500 in parts and $600 in labor. A picture of the light coming on while driving was produced to the dealer service department. It first appear when driving on the freeway and we have never towed anything with this vehicle. Upon further online research we found out that this is a common and serious problem with GMC and Chevy vehicles like the Canyon, Sierra, Silverado, Yukon, Tahoe, Suburban, Colorado from years 2015-2020.
Power Train
Filed Jan 19, 2023MN
Vehicle started shaking while accelerating. Independent mechanic and his recommended transmission shop diagnosed an issue with the transmission - specifically the torque converter. Shop said the car was unsafe to drive while waiting for new transmission as it could lose ability to accelerate while driving. When I asked the transmission shop if they felt the previous owner(s) may have abused the car with their driving to cause the issue at a relatively low mileage, they said this was a systemic issue with this vehicle. In fact one of the repair techs had the exact same issue with his personal vehicle at similar mileage (same make / model).
Electrical System
Filed Jan 10, 2023MA
Car has been at dealer 3 times for Wi-Fi issue. Mechanic took car home for longer drive to check. No found issues. Brought in for small noise that comes and goes. They Came back saying $10000 for cam shaft and lifters they are assuming.
Unknown or Other
Filed Jan 8, 2023TX
On approximately December 23, 2022, I notice that the UV protection coating on the hood and roof of my SUV is no longer protecting these areas of my vehicle. Which I am now concerned could lead to rusting on my 2018 SUV. I reported this issue after seeing many complaints on the WEB for the same problem by vehicle owners. A Chevrolet dealer mechanic also informed me of customers voicing my concern about the UV-protecting coating issue. I'm worried this issue will continue and affect the painting of my entire vehicle.
Power Train › Automatic Transmission
Filed Jan 5, 2023111,000 milesMI
The contact owns a 2018 Chevrolet Suburban. The contact stated that while driving and attempting to merge onto the freeway at approximately 50-55 mph, the vehicle suddenly stalled. The contact attempted to accelerate to approximately 70 -75 mph when the vehicle failed to accelerate. The transmission suddenly failed without any warning lights. The vehicle was towed to a certified mechanic who diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 111,000.
Air Bags
Filed Oct 12, 202272,000 milesCA
The contact owns a 2018 Chevrolet Suburban. The contact stated while attempting to register her vehicle at the state DMV, she was advised that the vehicle did not have airbags. The contact had purchased the vehicle from a third party and not a dealer. The contact stated that the state DMV would not register her vehicle due to the absence of airbags. The vehicle was taken to several independent mechanics who informed her that all air bags were not installed on the vehicle. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.
Equipment › Electrical › Infotainment
Filed Sep 27, 2022MI
Android Auto stops functioning while driving, only way to deal with getting android auto going is to pick up phone and start navigating thru menus on phone, which is something that I don't want to do in the middle of driving.
Engine
Filed Sep 23, 2022TN
Hello, To whom it may concern, My vehicle is a 2018 Chevy Suburban with a 5.3 motor. GM produced these motors made from inferior metal and defective lifters. My engine began failing in May 2022, I've taking my vehicle to several shops for work but the problem has not been resolved. I have links below explaining the problems with these motors. There are tens of thousands of individuals with families struggle with this same problem I'm having as well. This is world wide news, I'm asking for help for myself and so many other people in these challenging times. I've contacted GM headquarters. [XXX] and [XXX] with no success, just the run around. I went to a GMC dealer here in Clarksville, TN where I reside this month. [XXX] with GMC told me he was hearing my lifters and I need not drive my vehicle. Called me in his office and told me he couldn't get my vehicle in to be looked at, but gave me another dealership contact information. I called and spoke with a gentleman by the name of [XXX] he also informed me that they were backed up and couldn't see me until October 5th. All warning lights came on in May of 2022, engine and steering and traction. Please view these links below that explain in further detail. Thank you for your time and help! My Contact information [XXX] https://youtu.be/EwOQbnFcAOc https://pickuptrucktalk.com/2021/12/are-there-new-problems-with-gm-v-8-engine-lifters-lurking/ INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Complaints 1-50 of 84, newest first, reproduced as filed.
NHTSA has issued a do-not-drive warning for a recall on this vehicle.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 7, 2026. Source: NHTSA Office of Defects Investigation.