Owners filed 634 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic › antilock/traction control/electronic limited slip. It has been recalled 2 times.
When it fails
08500085,000 milesMedian miles at failure
215 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
132
17
1
7
Tires
41
0
0
0
Tires › Tread/Belt
40
1
0
0
Steering
22
2
0
1
Service Brakes, Hydraulic
20
1
0
0
Visibility › Windshield Wiper/Washer › Motor
16
0
0
0
Service Brakes, Hydraulic › Foundation Components
15
0
0
0
Service Brakes
14
3
0
1
Vehicle Speed Control
13
3
0
1
Service Brakes, Hydraulic › Foundation Components › Disc
13
0
0
0
2 safety recalls
Part 573 reports
Fuel System, Gasoline06E043000
Filed May 19, 200688,303 vehiclesHoneywell International, Inc.
Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND SPORT UTILITY VEHICLES. THESE VEHICLES DO NOT COMPLY WITH THE OCCUPANT PROTECTION REQUIREMENTS OF FMVSS NO. 208, "OCCUPANT CRASH PROTECTION."
Risk. IN THE EVENT OF A VEHICLE CRASH, THE RIGHT FRONT PASSENGER RESTRAINT SYSTEMS MAY NOT MEET THE NECK EXTENSION REQUIREMENTS.
Remedy. DEALERS WILL INSTALL A TRAY INSERT ON THE TOP OF THE PASSENGER SIDE OF THE INSTRUMENT PANEL. THE TRAY INSERT CORRECTS THE NONCOMPLIANCE.
What owners reported
Newest filings
Tires
Filed Jul 30, 2023CA
I purchases a set of new Michelin Defender LTX M/S LT265/75R16 (123/120R) tires for my 1999 Chevrolet Suburban K2500 in June 2023 and I am attempting to register the tires with Michelin. None of the tires have a date code on them. The DOT code of these tires is 1M3 4N 00KX, there is NO date code on any of the four (4) tires.
Electrical System
Filed Aug 24, 2022183,613 milesCA
The contact owns a 1999 Chevrolet Suburban. The contact stated while driving approximately 70 MPH, the vehicle stalled and lost power steering and power braking functionality. The contact stated that several unknown warning lights were illuminated. Additionally, the security system that controlled the fuel pump and fuel injectors had been activated. The contact pulled off the highway and could not restart the vehicle. The contact had the vehicle towed to a service station where he inspected the vehicle and became aware that the distributor had disintegrated causing the vehicle to lose motive power and stall. The vehicle had not been taken to a dealer or to an independent mechanic to be diagnosed or repaired. The contact recently had a mobile mechanic install an aftermarket distributor cap and rotor from an auto parts dealer. The manufacturer had not been informed of the failure. The failure mileage was 183,613.
Seat Belts
Filed Jul 15, 2022CA
I contacted Chevrolet corporate and they confirmed an open government ordered recall. They told me to contact a local dealer. I have contacted 2 dealers in the San Diego area, Bob Sall Chevrolet and Courtesy Chevrolet. Both refuse to fix the recall issue. I was told by Bob Stall Chevrolet that I could pay myself to have the work done
Seat Belts
Filed Mar 28, 202270,000 milesAZ
The contact owns a 1999 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle stalled inadvertently. The contact was unable to restart the vehicle. The contact was able to push the vehicle to the side of the road with the assistance of Police Officers. The vehicle was towed to an independent mechanic who diagnosed that fuel was leaking onto the ground and the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred two more times while driving. The vehicle was then towed to the independent mechanic, who replaced the fuel pump two more times. The contact referenced NHTSA Campaign Number: 06E043000 (Fuel System, Gasoline). Additionally, the contact stated that the vehicle was bouncing while sitting in the seats and while driving. The contact stated that the vehicle was taken to an independent mechanic who replaced the tires and aligned the vehicle several times; however, the failure had been reoccurring. The contact also stated that the dashboard was fractured. The contact also stated that water was leaking through the top of the windshield whenever it rained. The windshield was replaced twice. The contact stated that the rear driver’s side seat belt and passenger’s seat belt failed to operate as needed. The contact stated that the seat belts would fail to come out of the housing or they would be twisted whenever they came out of the housing. The contact also stated that the seat belt latches were not wo
Service Brakes
Filed Feb 28, 2022ID
Rear brakes started grabbing and locking up about 9,009 miles after a drum, shoe and hardware replacement. Rear skids and slides.
Service Brakes
Filed May 25, 202043,500 milesWI
MY SUBURBAN HAS 43,700 MILES, AND THE ANTI-LOCK BRAKE SYSTEM HAS NOT WORKED FOR SEVERAL YEARS. I CHECKED WITH THE LOCAL CHEVROLET DEALERSHIP, AND THEY SAID THAT THE SYSTEM IS UNREPAIRABLE, THE ONLY THING THEY CAN RECOMMEND IS TO PULL THE FUSE AND DISABLE THE ABS SYSTEM ENTIRELY. I CHECKED WITH THE LOCAL PARTS STORE, AND THEY TELL ME THAT THE EBCM- ELECTRONIC BRAKE CONTROL MODULE- WAS THE MODEL KH310, MANUFACTURED BY KELSEY-HAYES, AND IT IS NO LONGER AVAILABLE. FURTHER, THAT THERE ARE NO USED, REPAIRED OR REMANUFACTURED UNITS AVAILABLE. I CHECKED THE INTERNET, AGAIN, THERE ARE NO UNITS AVAILABLE ANYWHERE, NO ONE MANUFACTURES A REPLACEMENT, IN FACT THAT MODEL, THE KH 310, IS "UNREPAIRABLE." YET I'M PRETTY SURE THERE ARE LITERALLY HUNDREDS OF THOUSANDS OF THESE SUBURBANS STILL ON THE ROAD TODAY, MANY WHICH HAVE NON-FUNCTIONING AND NOW TOTALLY UNREPAIRABLE ABS BRAKES. IT IS A HEAVY VEHICLE- WEIGHS ABOUT 5,300 POUNDS, AND WITH ITS FOUR WHEEL DRIVE IS OFTEN USED IN THE WINTER, ESP IN SNOWY PLACES LIKE WI WHERE I LIVE. I FEEL IT IS DANGEROUS, PERHAPS EVEN IRRESPONSIBLE, TO SAY TO THE OWNERS OF ALL THESE VEHICLES; "SORRY, WE CAN'T FIX IT, YOU'LL JUST HAVE TO PULL THE FUSE AND GO WITHOUT ABS." I WOULD LIKE TO SEE THE GOVERNMENT TELL GM, OR KELSEY-HAYES, THAT AT THE LEAST THEY NEED TO MAKE A COMPATIBLE REPAIR UNIT AVAILABLE FOR SALE. IF I LEAVE THE FUSE PLUGGED IN, THE "ABS" WARNING LIGHT GOES OFF, BUT THE TRUCK WANTS TO ROLL THROUGH A STOP LIGHT SINCE THE ABS RELEASES THE BRAKES, ERRO
Tires
Filed Dec 27, 2019194,000 milesFL
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN EQUIPPED WITH CORNELL 1000 TIRES, SIZE: P235/75R15. WHILE DRIVING 55 MPH, THE FRONT END OF THE VEHICLE SHOOK SEVERELY, ESPECIALLY WHEN TRAVELING UP TO 65 MPH. THE CONTACT ALSO STATED THAT THE TWO FRONT WHEELS WOBBLED, WHICH WERE MOVED TO THE REAR OF THE VEHICLE AFTER A TIRE ROTATION. THE CONTACT ALSO STATED THAT ALL FOUR TIRE SIDEWALLS WERE WORN. THE TIRES WERE NOT REPLACED. THE CONTACT STATED THAT THE FAILURE COULD BE DUE TO THE COMPOUND OR THE BELT RUBBER AND REFERENCED NHTSA CAMPAIGN NUMBER: 17T019000 (TIRES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 194,000 AND THE TIRE FAILURE MILEAGE WAS 5,000.
Service BrakesCrash1 injured
Filed Aug 28, 2019175,000 milesPA
TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 1999 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH DOWNHILL, THE STEERING WHEEL SEIZED, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO SLOW THE VEHICLE. THE VEHICLE REACHED SPEEDS OF BETWEEN 95-100 MPH BEFORE CRASHING INTO A BUILDING WITH AN ALUMINUM STRUCTURE. THE CRASH WAS ON THE PASSENGER'S SIDE OF THE VEHICLE. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED LACERATION OVER THE RIGHT EYE WHICH REQUIRED SEVERAL STITCHES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED REGAL DODGE LOCATED AT 1223 BLUE VALLEY DR, PEN ARGYL, PA 18072, (610) 863-6900, WHERE IT WAS SCHEDULED TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Service Brakes
Filed Aug 11, 2016182,000 milesMD
I PULLED INTO MY DRIVEWAY AND THE BRAKES DIDN`T WORK, PEDAL WENT TO THE FLOOR. I OPENED THE HOOD AND SAW BRAKE FLUID ALL OVER THE LEFT SIDE OF THE ENGINE.I THEN NOTICED SEVERAL RUSTED BRAKE LINES ONE OF WHICH HAD A LARGE HOLE IN IT. I HAD MY WIFE STEP ON THE PEDAL AND BRAKE FLUID CAME STREAMING OUT OF THE HOLE.
Service Brakes
Filed Oct 9, 2015127,000 milesMI
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. WHILE DRIVING AT APPROXIMATELY 63 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. IN ADDITION, THE CONTACT STATED THE BRAKE CALIBERS SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. THE VIN WAS NOT AVAILABLE.
Service BrakesCrash
Filed Aug 26, 2015235,000 milesWI
BRAKES FAILED DUE TO CORRODED BRAKE LINES. APPEARS THAT REAR LINES FAILED BUT NEITHER FRONT OR REAR BRAKES WORKED DURING INCIDENT. BRAKE LINES ARE VERY RUSTY WHEREAS THERE IS ALMOST NO RUST ON OTHER COMPONENTS.
Service Brakes
Filed Aug 9, 2015182,000 milesTN
THE FIRST ISSUE I HAD WAS WHILE ON VACATION IN 2012 - I WAS DRIVING APPROX. 25 MPH AND STEPPED ON THE BRAKE TO STOP AT A TRAFFIC SIGNAL. THE PEDAL WENT TO THE FLOOR AND THE BRAKE LIGHT CAME ON, AND THE VEHICLE LOST WHAT I ESTIMATE TO BE 80% OF STOPPING POWER. THIS ISSUE OCCURRED INTERMITTENTLY FOR THE NEXT FEW MONTHS, ALWAYS AT LOW SPEEDS, WITH A REPAIR SHOP BEING UNABLE TO LOCATE THE PROBLEM. AFTER SEVERAL CLOSE CALLS, IT WAS EVENTUALLY TRACED TO A CORRODED BRAKE LINE IN THE FRONT DRIVER AREA OF THE VEHICLE ONLY AFTER THE LINE RUPTURED COMPLETELY AND I MISSED GOING THROUGH THE FENCE SEPARATING MY YARD FROM THE NEIGHBORS BY JUST INCHES. THAT LINE WAS REPLACED, BUT WITH A USED PART BECAUSE THE LOCAL DEALER REFUSED TO SELL AN EXACT FIT BRAKE LINE AND THE MECHANIC WAS UNABLE TO DUPLICATE THE ORIGINAL PART BY HAND. THE BRAKE FLUID WAS ALWAYS WITHIN THE ACCEPTABLE RANGE, AND THE BRAKE WARNING LIGHT CAME ON ONLY WHILE THE BRAKES WERE ACTIVELY FAILING. IT WOULD TURN OFF AS SOON AS I TOOK MY FOOT OFF OF THE BRAKE. FAST FORWARD TO AUGUST 2015 - I'M COMING TO A STOP IN A DRIVEWAY, AND THE PEDAL SUDDENLY SINKS COMPLETELY TO THE FLOOR, THE BRAKE LIGHT COMES ON, AND THE VEHICLE DOES NOT STOP. THE VEHICLE STOPPED AFTER STEPPING ON THE EMERGENCY BRAKE, AND I CHECKED THE BRAKE FLUID. IT WAS FULL. THE PROBLEM THIS TIME WAS TRACED TO A METAL BRAKE LINE IN THE DRIVERS SIDE REAR SECTION OF THE VEHICLE. THIS LINE IS ALSO HEAVILY CORRODED AND WILL NEED TO BE REPLACED. IT WAS NOTED THAT THE FRAME O
Service Brakes
Filed Mar 30, 2015150,000 milesOH
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE LOW SPEED ABS MODULATOR ACTIVATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Service Brakes
Filed Mar 11, 2015180,000 milesMN
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. WHILE DRIVING AT A LOW SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Service Brakes
Filed Nov 13, 2014275,000 milesKY
1) DRIVER SIDE REAR BRAKE LINE FAILED DUE TO CORROSION, WHILE BACKING OUT OF MY DRIVE WAY. REPLACED LINE. 2) PASSENGER SIDE FRONT BRAKE LINE FAILED WHILE APPROACHING A STOPLIGHT. REAR END ACCIDENT WAS AVOIDED WITHIN INCHES. LINE FAILED DUE TO CORROSION. UPON FURTHER INSPECTION OF THE BRAKE LINE SYSTEM, FOUND EXTENSIVE CORROSION OF THE ENTIRE SYSTEM. THE VEHICLE IS NOT DRIVE ABLE AT THIS IS TIME. *TR
Service BrakesCrash
Filed Nov 10, 2014110,000 milesNC
UPON APPLYING BRAKES LOSS OF BRAKING OCCURRED ON THE REAR BRAKES. UPON INSPECTION THE REAR BRAKE LINES WERE VERY RUSTY WHILE THE FUEL VAPOR LINES BELOW THEM HAD NO RUST WHAT SOEVER . *TR
Steering
Filed Nov 7, 2014DC
SHIFT GEAR BOX BROKE WHEN PUTTING CAR IN CAR. WE HAVE THE EVIDENCE (BROKEN PART).
Service Brakes
Filed Jul 10, 2014MD
MOVED VEHICLE FROM ONE PARKING SPACE TO ANOTHER AT HOME. WHILE STOPPING BRAKE PEDAL BECAME SOFT SO I PUSHED ON IT HARDER TO STOP AND THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. THERE WAS NO BRAKE WARNING LIGHT PRIOR TO THIS. EVEN AFTERWARDS THERE WAS STILL NO BRAKE WARNING LIGHT. I CRAWLED UNDER THE VEHICLE AND FOUND WET BRAKE FLUID ON THE ENGINE CROSSOVER FRAME AND ON ONE OF THE OUTSIDE REAR WHEELS. I WENT BACK IN THE VEHICLE AND STILL NO BRAKE WARNING LIGHT. SEVERAL DAYS LATER I STARTED THE VEHICLE AGAIN AND PUMPED THE BRAKES A FEW TIMES AND THE PEDAL CONTINUED GOING TO THE FLOOR AND THE BRAKE LIGHT FINALLY CAME ON. I OPENED THE BRAKE FLUID RESERVOIR AND IT WAS EMPTY. I LATER BEGAN PROBING AROUND THE BRAKE LINES AND THEY WERE VERY CORRODED AND WHEN I PULLED ON ONE, IT SPLIT IN HALF. THE BRAKE LINES HAD CORRODED TO NOTHING. *TR
Structure › Body
Filed Mar 28, 2014180,000 milesCO
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. THE CONTACT STATED THAT BOTH REAR DOORS FAILED TO OPEN FROM THE INSIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 180,000 AND THE CURRENT MILEAGE WAS 190,000.
Service Brakes
Filed Mar 5, 2014105,000 milesNY
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH UPHILL, THE VEHICLE UNEXPECTEDLY ACCELERATED. THE BRAKE PEDAL WAS APPLIED WITH FORCE REPEATEDLY WITHOUT ANY RESPONSE FROM THE VEHICLE. THE VEHICLE EVENTUALLY CAME TO A STOP AND WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE MASTER CYLINDER WAS FRACTURED AND CAUSED THE BRAKE LINES TO BURST. IN ADDITION, THE RADIATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT SERVICED BECAUSE THE REQUIRED EQUIPMENT WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
A high number of complaints describe fires or crashes.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 19, 2006. Source: NHTSA Office of Defects Investigation.