2002 Chevrolet Suburban complaints

WHEN THE VEHICLE WAS REFUELED, FUEL SPILLED ONTO THE GROUND. *JB

WHEN FILLING THE GAS TANK, THE PUMP CUTS OFF AT 3/4 FULL. WHEN I TRY TO FILL IT ALL THE WAY, IT OVER FLOWS ONTO THE GROUND AFTER THE PUMP CUTS OFF AGAIN. THE DEALER (TEAM CHEVROLET) SAYS THERE IS NOTHING WRONG WITH THE TANK. THEY SAY IT IS THE GAS STATION I AM USING OR I SHOULD JUST HOLD THE GAS NOZZLE MYSELF UNTIL IT IS FULL. *JB

ALL PASSENGER SEAT BELTS GET TIGHTER WHILE VEHICLE IS MOVING- IT FEELS LIKE YOU ARE BEING SUCKED INTO THE SEATS- IT ALSO MAKES TAKING A BREATH DIFFULCULT- THE TIGHTER THE SEAT BELTS GET THE HARDER THEY ARE TO UNLATCH- THE MAKE DO CORRECTION OFFERED BY CHEVROLET OF USING A SEATBELT EXTENSION IS UNACCEPTABLE AS IT PLACES THE BUCKLE AND CONNECTIONS OVER THE CENTER OF THE ABDOMEN/CHEST AREA

THE FRONT SEATS WERE NOT CENTERED CORRECTLY, THEY WERE POSITIONED TO THE RIGHT OF THE CENTER. CONSUMER WAS CONCERNED IF THE AIR BAGS SHOULD DEPLOY, THE DRIVER WOULD NOT BE PROTECTED. (THE OTHER VEHICLE IS A CHEVROLET TAHOE 2002. VIN: [XXX]) *JG *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE SHUTS ITSELF DOWN WHILE IN MOTION, IT DOES NOT MATTER IF I AM ACCELERATING, MAINTAINING SPEED, OR COMING TO A STOP. WHEN THE VEHICLE SHUTS DOWN I LOOSE MY POWER BRAKES AND STEERING. I AM IN CONSTANT FEAR THAT IT MAY SHUTDOWN ON ME WHEN I AM TRYING TO CROSS BUSY TRAFFIC. THIS PROBLEM IS A DEFINITE SAFETY HAZARD......... *JB

WHILE DRIVING THE HEADLIGHTS SHUT OFF AND ON EVERY TEN MINUTES WITHOUT WARNING. THE DEALER IS AWARE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM

I HAVE A NEW 2002 CHEVY SUBURBAN THAT I BOUGHT IN NOV, 2002. I HAVE DRIVEN IT APPROX 3000 MILES. THE HEADLIGHTS GO OUT WHILE DRIVING. LUCKILY , I HAVEN'T WRECKED YET OR KILLED ANYONE BUT NOBODY WILL RIDE WITH ME NOW. I'D LIKE THIS TO BE TAKEN CARE OF BY ME GETTING ANOTHER VEHICLE IN THE SAME STYLE AND MODEL. IT HAS BEEN IN THE GARAGE , THIS TIME FOR 9 DAYS AND THEY STILL GOT IT. I NEED A VEHICLE ! I WAS HOPING FOR THIS MUCH MONEY IT WOULD LAST LONGER THAN THIS.

REAR LIFTGATE WINDOW EXPLODED OUT. IT SENT GLASS 25' TO THE REAR OF THE VEHICLE. THE VEHICLE WAS PARKED. IT WAS ABOUT 39DEG F OUTSIDE. NO TAMPERING OR FORCED ENTRY VISIBLE. THE LIFT ARMS WERE LOCKED IN THE OPEN POSITION. THE DRIVER SIDE ARM WOULD NOT COMPRESS. THE WINDOW ASSEMBLY WAS STILL LATCHED CLOSED TO THE LIFTGATE. PICS AVAILABLE.

THERE IS NO DOOR AJAR WARNING SIGN DOOR WAS AJARED WHILE DRIVING, AND DOOR FLEW OPEN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS...*AK

THIS VEHICLE HAS BEEN TO A DEALER FOR THE 2ND TIME NOW TO REBUILD THE FRONT DIFFERENTIAL AND IT HAS ONLY 22000 MILES ON IT.

THERE IS A GRINDING NOISE AND A VIBRATION COMING FROM THE BOTTOM OF THE VEHICLE WHEN SLOWING DOWN. TOOK TO DEALER AND DEALER WILL REPLACE THE DIFFERENTRAL. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

I RECENTLY PURCHASED A 2002 SUBURBAN Z71. WHILE DRIVING AT NIGHT, I PUSHED THE DOME OVERRIDE SWITCH A FEW TIMES AND MY HEADLIGHTS WENT OUT. LUCKY I WASN'T TRAVELING AROUND A CURVE AND WAS ABLE TO BRING THE VEHICLE TO STOP WITHOUT COMPLETELY RUNNING OF THE ROAD. (I WAS TRAVELING 50 MPH ON A COUNTRY ROAD) I THEN READ MY OWNERS MANUAL AND LEARNED THAT THE AUTOMATIC HEADLIGHT SYSTEM WILL SHUT OFF THE HEADLIGHTS IF THE DOME SWITCH IN PUSHED (IN-OUT-IN-OUT) REGARDLESS IF THE VEHICLE IS IN MOTION OR STOPPED. I BELIEVE THE HEADLIGHT OVERRIDE FEATURE SHOULD ONLY WORK WHILE THE VEHICLE IS IN PARK. PERMITTING THE AUTOMATIC HEADLIGHT OVER RIDE FEATURE TO SHUT OFF YOUR HEADLIGHTS WHILE THE VEHICLE IS MOVING WILL CAUSE ACCIDENTS. I HAD A NEAR MISS THE HEADLIGHTS SHOULD NEVER BE PERMITTED TO SHUT OFF BY A SWITCH LABELED "DOME OVERRIDE" WHILE THE VEHICLE IS IN MOTION & IT IS DARK OUT. DT

CONSUMER STATES THAT HAS BEEN ON FRONT COLLISION. PLEASE ADD MORE DETAILS. DEALER WAS NOT CONTACTED. TS

THE CONSUMERS NOTICED THE DAY THAT THEY HAD PURCHASED THE VEHICLE THAT THE COOLANT LIGHT WAS ON AS THEY TEST DROVE. THE SALESMAN SAID THAT THE GASKET WAS LOOSE AND WILL BE TAKEN CARE OF. IN MAY OF 2002 THE COOLANT LIGHT HAD COME ON AGAIN. THE VEHICLE WAS TAKEN TO THE SERVICE MAN AND HE SAID THAT IT WAS HOT AND THE COOLANT EVAPORATED.*SCC

STEERING COLUMN IS NOT CENTERED PROPERLY WITNIN VEHICLE AND MAY CAUSE SEVERE INJURY IF DEPLOYED. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHILE DRIVING ON HIGHWAY, EXPERIENCED SEVERE VIBRATION X 3 TIMES. TIRES HAVE BEEN COMPUTER BALANCED LAST THURSDAY AND I TOOK SUBURBAN IN FOR A CHECK TODAY AFTER SEVERE FRONT END VIBRATION WHILE DRIVING ON HIGHWAY AT 70MPH. I COULD NOT REPRODUCE THE VIBRATION WITH THE SERVICE FORMAN IN THE CAR. THE FRONT END VIBRATION HAS STOPPED NOW WITHOUT ANY FURTHER ADJUSTMENT FROM SERVICE DEPARTMENT. I THOUGHT YOU WOULD WANT TO KNOW ABOUT THIS SITUATION SINCE IT IS A FIRESTONE TIRE THAT HAD PREVIOUSLY BEEN RECALLED LAST YEAR. MY TIRES DO NOT HAVE THE RECALLED SERIAL NUMBERS ON IT. I AM VERY PLEASED WITH TERRY CULLEN CHEVEROLET SERVICE. BUT CONCERNED ABOUT THE VIBRATION IF IT RETURNS AGAIN. COULD THIS BE A NORMAL PROCESS FOR THESE TIRES?*AK

WHILE DRIVING AT NIGHT, THE CONSUMER WAS DISTRACTED WHEN THE DASHBOARD LIGHTS HEAVELY REFLECTED INSIDE VIEW MIRROR. THE CONSUMER BELIEVES THIS IS A DESIGN PROBLEM. *YH

WHEN CAR WAS 2 MONTHS OLD, WE COMPLAINED TO THE DEALER THAT THE ANTI-LOCK BRAKES DIDN'T SEEM TO WORK PROPERLY IN THAT THEY LOCKED UP AND MADE THE CAR JOLT TO A STOP. DEALER SAID OVER PHONE THAT THIS WAS FINE AND DID NOT NEED TO LOOK AT CAR. ON JUNE 25, 2002, SAME PROBLEM WAS EXPERIENCED ON I-95 WHEN TRYING TO AVOID ANOTHER CAR THAT CUT INTO LANE. BRAKES DID NOT RESPOND, I LOST CONTROL OF SUBURBAN, WHICH ROLLED OVER AND WAS TOTALED.*AK

WHILE DRIVING, CONSUMER NOTICED THE ACCELERATOR PEDAL WAS STICKING, CONSUMER PROCEEDED TO DRIVE AROUND A NARROW TWO WAY HIGHWAY WHICH WAS WET AT THE TIME, CONSUMER THEN RELEASED HIS FOOT FROM THE ACCELERATOR AND TOUCHED THE BRAKE MODERATELY, HOWEVER THE VEHICLE KEPT MOVING WITHOUT REDUCTION IN SPEED, CONSUMER STATED THE TAIL END OF THE VEHICLE BEGAN SLIDING TO THE RIGHT AND LEFT AS HE WAS APPROACHING A TURN, CONSUMER WAS FINALLY ABLE TO APPLY THE BRAKES ONCE THE VEHICLE WAS PARALLEL TO THE ROAD, THE VEHICLE SUSTAINED DAMAGE AND 2 BLOWN TIRES. *JB *SCC

WHILE DRIVING 25 MPH, VEHICLE WAS INVOLVED IN A COLLISION IN WHICH THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY, CAUSING INJURIES.*AK THE VEHICLE WAS HIT BROAD SIDE ON THE PASSENGER SIDE. IT FLIPPED ON THE DRIVERS SIDE AND SLID 39 FEET. THE DRIVER RECEIVED SEVERE LACERATIONS TO THE BACK AREA BY SHATTERED GLASS. THE PASSENGER HAS WHIPLASH AND A SMALL CONTUSION TO THE HEAD WITH BRUISES. *JG

THEY REALLY SHOULD FIX. NO SAFETY DEFECT LISTED. *AK

PASSENGER'S SEAT BELT WOULD CONTINUE TO TIGTHEN DOWN ONTO PASSENGER WHILE DRIVING. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

REAR WINDOW OF LIFTGATE 'EXPODED' SENDING GLASS 10 TO 20 YDS W/O LOCATABLE PROJECTILE. *AK

UNCOMFORTABLE VIBRATION OCCURS AFTER DRIVING VEHICLE FOR 15 MINUTES. AT 70-75 AND IS HARD TO MAKE GO AWAY WITHOUT HAVING TO STOP. FEELS LIKE SUSPENSION DEFECT.*AK

WHEN THE CONSUMER APPLY HIS GEAR SHIFT TO PARK TO DRIVE. THERE IS A LOUD TICKING NOISE COMING FROM UNDERNEATH AND THE VEHICLE WILLNOT MOVE. WHEN GEAR SHIFT IS PLACE IN DRIVE OR REVERSE.

BLOWOUT WHEN SIDEWALL SEPARATED FROM TIRE BODY; TIRE RIM AND FRONT END DAMAGED.*AK

3RD ROW SEAT BELTS WOULD CONTINUE TO TIGHTEN DOWN ON PASSENGER WHEN USED. DEALER AND MANUFACTURER WERE NOTIFIED. *AK CONSUMER WAS INFORMED THAT THE SEAT BELTS FOR THE THIRD ROW ARE DESIGNED FOR CHILDREN, CONSUMER WAS GIVEN EXTENDERS. *SLC

AFTER FUELING VEHICLE THE NIGHT BEFORE THERE WAS A PUDDLE OF FUEL UNDERNEATH VEHICLE, THE NEXT DAY THE VEHICLE WAS TAKEN TO THE DEALER WHO SAD IT WAS CAUSED BY A DEFECT IN THE FUEL TANK.*AK *MJ

DASHBOARD LIGHTS ARE TOO BRIGHT. CONSUMER IS UNABLE TO SEE SPEED. *AK DASHBOARD LIGHTS CAN NOT BE DIMMED TO REMOVE GLARE OUT OF THE DRIVER'S WINDOW AND SIDE VIEW MIRROR.*YH

OIL LEAKS! IST OIL LEAK GREENISH FLUID LEAKING FROM UNDER ENGINE SKID PLATE. HAD THAT REPAIRED AT BILLINGS CHEVROLET, AND IT IS STILL LEAKING. TECHNICIAN SAID AXLE SEAL WAS LEAKING. 2ND LEAK, ENGINE OIL LEAKING ONTO EXHAUST PIPE WHICH IS GIVING OFF BURNING SMELL IN CABIN. REPAIRED ONCE, AND IT IS STILL LEAKING. SERVICE WAS DONE AT ANDERSON CHEVROLET, MENLO CA. ****DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****761300. *AK *JB

CONSUMER STATES THAT FUEL TANK ASSEMBLY HAS A MALFUNCTION. WHEN CONSUMER IS PUTTING FUEL INTO HIS VEHICLE THE NOZZLE AT THE GAS STATION KEEP CUTTING OFF, WHICH INDICATES THAT THE TANK IS FULL, BUT THE TANK ISN'T. SO YOU HAVE TO KEEP FUELING AND ESITMATING WHEN THE TANK IS FULL. NLM

HEADLIGHTS ON LATE MODEL SUV'S (SUBURBAN USED AS EXAMPLE) ARE AIMED TOO HIGH, BLINDING SEDAN DRIVERS. THANK YOU FOR YOUR CONSIDERATION.*AK

TRANSMISSION OIL LEAKING ONTO THE EXHAUST SYSTEM CREATING A BURNING SMELL AND OIL ALL OVER THE TRANSFER CASE AND TRANSMISSION AS WELL AS THE EXHAUST PIPE.*AK

I HAVE BEEN UNABLE, SINCE PURCHASE, TO PROPERLY FILL THE GAS TANK. THE TANKS HAVE BEEN REPLACED, THE FILLER MECHANISM HAS BEEN REPLACED. GMC ACKNOWLEDGES THAT THER IS A PROBLEM BUT SIX MONTHS AFTER FIRST IDENTIFYING THE PROBLEM, THEY SAY THEY STILL DONT HAVE A FIX. I SEE FROM CHECKING CONSUMER COMPLAINTS THAT OTHER OWNERS ARE EXPERIENCING THE SAME DIFFICULTIES AND ARE CONCERNED ABOUT THE POSSIBILITY OF GAS FUME BUILDUP AND POSSIBLE EXPLOSION.*AK

THE DOME LIGHT SWITCH CAN BE USED TO OVERRIDE THE DAYTIME RUNNING LAMPS, BY PUSHING IT IN AND OUT TWICE. THE DRLS ARE TURNED OFF AND A BELL NOTIFIES YOU. THIS CAN BE DONE AT ANY VEHICLE SPEED / GEAR. THIS DOME LIGHT SWITCH IS SIMILAR IN SHAPE AND SIZE TO THE FOG LAMP SWITCH RIGHT NEXT TO IT, AND AT NIGHT WHILE DRIVING IT IS DIFFICULT TO TELL THE DIFFERENCE WHICH ONE IS BEING PRESSED. THE PROBLEM LIES WITH THE FACT THAT AT NIGHT WHEN THE CAR IS STARTED, THE HEADLIGHTS COME ON AUTOMATICALLY, HOW NICE. HOWEVER, IF YOU HIT THE OVERRIDE SWITCH TWICE THE HEADLIGHTS GO OFF LEAVING YOU IN THE DARK, WHEREVER YOU MAY BE. IT SEEMS THAT THE DRLS ARE NOT AWARE WHETHER IT IS DAY OR NIGHT. IF YOU TURN THE HEADLIGHT SWITCH TO ON THIS DOES NOT HAPPEN.*AK

WHILE TURNING INTO A DRIVEWAY AT APPROXIMATELY 7 M.P.H. BRAKES FAILED AND CAR MADE LOUD NOISE. THE SUBURBAN FINALLY STOPPED ON THE 3RD TIME OF HITTING THE BRAKES. *AK