2020 Ford Expedition

Defect. Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.

Risk. Park system damage may result in a vehicle rollaway, increasing the risk of a crash.

Remedy. Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.

Defect. Ford Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges.

Risk. Vehicle occupants may contact the center console's sharp edges, increasing the risk of injury.

Remedy. Dealers will inspect and replace the center consoles as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 16, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S38. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 10, 2026.

Defect. Ford Motor Company (Ford) is recalling certain 2018-2022 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.

Risk. Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.

Remedy. Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 8, 2026. Additional letters will be sent once the remedy is available, anticipated in August 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S34. This recall replaces and expands previous NHTSA recalls 24V099 and 25V197. Vehicles previously inspected or repaired under the prior recalls will need the new repair completed.

Defect. Ford Motor Company (Ford) is recalling certain 2020 Expedition and Lincoln Navigator vehicles. A short circuit within the battery junction box can cause an engine fire while driving or parked.

Risk. A vehicle fire increases the risk of injury.

Remedy. Owners are advised to park their vehicles outside and away from structures and other vehicles, until the remedy is performed. Dealers will inspect and replace the battery junction box, as necessary, and remove a ground wire. On models equipped with standard-duty radiator fan motors, dealers will also install an auxiliary electrical box with a wire jumper. Repairs will be performed free of charge. Owner notification letters were mailed October 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's numbers for this recall are 22S36 and 22S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 23, 2025.

Defect. Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy. Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Defect. Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.

Risk. Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.

Remedy. Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.

Defect. Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.

Risk. Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.

Remedy. Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.

Defect. Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk. Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy. Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Defect. Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.

Risk. Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.

Remedy. Dealers will replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S06.

Defect. Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Risk. Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

Remedy. Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

Defect. Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.

Risk. Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

Remedy. Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.

Defect. Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The seat belt tension sensor may incorrectly classify a child occupant as an adult.

Risk. In the event of a crash, the incorrect classification would enable the passenger air bag to deploy instead of disabling it, increasing the risk of injury to the seat occupant.

Remedy. Ford will notify owners, and dealers will replace the seat belt buckle, free of charge. The recall began October 16, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S54.

Defect. Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk. Reduced rearward visibility can increase the risk of a crash.

Remedy. Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Defect. Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Risk. An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy. Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.

Defect. Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature.

Risk. If the driver is unaware that the Pre-Collision Assist feature is not enabled, they may rely on a system that is not functional, increasing the risk of a crash or injury.

Remedy. Ford will notify owners, and dealers will reprogram software for the Body Control Module, Antilock Braking System, Instrument Panel Cluster and Headlamp Control Modules, and reset the Tire Pressure Monitor System, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S20.

Defect. Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The front passenger seatbelt buckle's Belt Tension Sensor (BTS) may malfunction and may result in the seat occupant being misclassified.

Risk. In the event of a crash, the restraint system may not provide the intended level of protection, increasing the risk of injury.

Remedy. Ford will notify owners, and dealers will replace the front passenger seatbelt buckle, free of charge. The recall began May 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S17.

Defect. Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.

Risk. If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.

Remedy. Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.

Defect. Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Risk. A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy. Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

On November 22, 2023, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE23021 to investigate complaints of front seat belt retractor pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints alleged hearing a loud, explosion-like sound immediately followed by the seat belt tightening around the occupant’s torso area. The complaints did not state that a crash occurred that may have resulted in the deployment of the pretensioner system, suggesting that this deployment was inadvertent or …

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera …

Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Cam Phaser Replacement; Owner letters are scheduled to mail during the week of September 27, 2021 Submitting Claims with Ford Protect for Balance Remaining: Added instruction on how to claim the customer paid portion of the FSA with …

In some of the affected vehicles, an undesirable noise may develop from the cam phasers in the 3.5L GTDI engine. This noise might occur as a rattle when starting the engine after the vehicle was turned off for an extended period of time or as a knocking noise when the engine is idling after it is warmed up. These concerns should be addressed by the updated …

In some of the affected vehicles, an undesirable noise may develop from the cam phasers in the 3.5L GTDI engine. This noise might occur as a rattle when starting the engine after the vehicle was turned off for an extended period of time or as a knocking noise when the engine is idling after it is warmed up. These concerns should be addressed by the updated …

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this …

This bulletin supersedes TSB 25-2132. Reason for update: update the Part List Description and Labor Times Description Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with …

Some 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns. Workshop Manual (WSM), Section 303-03 has been updated to eliminate the need to remove and …

Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for …

This article supersedes TSB 24-2046 to update the Service Procedure LTIS statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) …

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the …

2020 Ford Expedition 10 speed transmission Numerous times while driving in the [XXX]/[XXX] area we were attempting to merge into traffic. While trying to merge, we pressed the gas in order to merge into traffic and the powertrain seized up with a total loss of power (it was basically like it went into neutral) and the RPM’s jumped to 6000-7000 rpm. When we let off the gas, the transmission finally slammed back into gear with a loud clunk and it finally re-engaged. This shifting situation has happened several times over the past 8-12 months. Just recently (XXX) it happened three times in that day. This is an extremely dangerous issue. The last incident there was had a cement truck coming up on and I could have been run over. I’ve have had the car in the dealership approximately 3-4 times for this issue and each time they state they cannot replicate the problem. If it happens three times to me in one day and Ford can’t replicate the issue???I have had three other family and/or friends with me when this issue has happened so it’s quite real issue. Frankly. I feel like Ford just don’t want to pay the expense to fix the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford Expedition. The contact stated that while driving at 45 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a grinding sound coming from the engine and the engine was raised; however, the vehicle failed to drive forward. Additionally, the power train warning light was displayed. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed not to bring the vehicle back. The contact referenced NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to take the vehicle to an alternate dealer. The failure mileage was approximately 150,500.

When accelerating hard, the vehicle attempted to downshift the transmission, but failed and all power was suddenly lost. Vehicle transmission was loud and grinding. Warning lamps stating Shift failure was displayed but disappeared quickly. After removing acceleration, transmission seemed to slip into gear and normal acceleration was restored. About 30 seconds later when holding constant speed, vehicle suddenly jerked and downshifted unexpectedly, again grinding could be heard and RPM's shot extremely high. Again foot was removed from acceleration and normal driving was restored.

The little cubby in my car where I keep my phone charger literally sliced the side of my finger open. I was just reaching in there like I normally would, and somehow the edge caught my finger and cut it so badly that it took a piece of the side of my finger off. I never would have imagined something as simple as reaching into the little compartment in my car could cause an injury like that. It happened so quickly, and it honestly caught me completely off guard. Now I’m sitting here with my finger hurting, wondering how something in my own car could be sharp enough to do that much damage!

My car is a 2020 Ford Expedition Max with under 39,000 miles. A major transmission issue was just discovered while getting the 40,000 mile service. I believe it is the same issue as described under Recall 26S48. The car suddenly shifted into Neutral while driving on the freeway two separate times. The car is currently at the dealership, they got a P07E code, but did not experience the issue themselves.

The 10 speed transmission has ALWAYS slipped and never shifted correclty. Taken to shop multiple times and was told thats just how the transmission changes on the newer Ford 10 speed transmissions. Had the car 3 years and now I got a code saying the transmission is slipping in between 9-10 gears and 3-4 gears. The truck has ALWAYS done it but now it's gotten worse and no WARRANTY. Looks like THOUSANDS or millions have this problem and no clue how I'm responsible for a faulty transmission Ford knows is bad on their side. Terrible customer service where this is not fixed under a recall until the warranty is out and UNABLE to fix now. UNACCEPTABLE! If Ford would've fixed it earlier before it was completely gone, I'd have my $10,000 back. And why does Ford have a transmission that most transmission shops will not work on and costs that much money to replace. I'm DONE with Ford and their products!

When the vehicle is in motion, the transmission shifts very hard (with a loud audible "bang") between gears 4 and 5, and intermittently power is lost to the wheels (again, while the vehicle is in motion, you depress the accelerator, the engine revs up, but the vehicle does not accelerate). Once you brake and come to a stop, the vehicle accelerates properly again.

I am reporting a potential safety defect involving the driver airbag assembly on my 2020 Ford Expedition. The driver-side steering wheel airbag cover has split open along the factory tear seam to the point that the airbag material is exposed. There was no collision or airbag deployment associated with this failure. Ford previously issued SSM 50786 concerning 2018–2021 Ford Expeditions and other Ford vehicles with cracked or splitting driver airbag covers. That communication states that the condition may occur at the airbag cover tear seam and that an updated driver airbag assembly with a more robust cover design was released. My vehicle has experienced the same type of failure described in that Ford communication. I contacted my Ford dealer and Ford Motor Company. Ford stated that my VIN is not covered by a recall or other applicable coverage and declined to pay for the repair because the vehicle is outside the warranty period. Ford opened case number CXH-09566474-R5G5K1. My concern is not simply cosmetic damage. The failure involves the driver Supplemental Restraint System, and the airbag is visibly exposed through the separated cover. I am concerned about whether the damaged cover could affect proper airbag deployment, create unintended debris during deployment, or otherwise compromise the safety performance of the driver airbag system. I am asking NHTSA to review this condition and determine whether there is a broader safety defect involving the driver airbag cover/tear se

Was trying to merge into traffic by accelerating but the transmission was not shifting properly or slipping which caused me to almost be in a wreck due to this problem. Took vehicle to dealer and was told the transmission needs replaced due to a cdf drum inside transmission. Said there is a tsb for the issue but no recall. Said it's a known issue but I have to pay for a new transmission. Also have issues with the park brake setting while still moving which will also damage the transmission and there is a recall for that but no remedy yet. Why would I put a new transmission in and pay for it when it still has the park brake issue that will damage the new transmission. Afraid to drive the vehicle with these problems but paid a huge amount of money for it to just sit in the driveway

In 2025, our 2020 Ford Expedition had harsh, erratic shifting, then would lurch during shifts or lose power. Ford service replaced the valve body plate and reset the transmission software. This did not fix the harsh shifting; it only cleared the warning lights when the harsh shifting occurred. Now in 2026, shifting and gear sticking have continued to get worse, and now Ford says we need a new transmission, but it is now conveniently out of warranty. This is an issue the dealership was not transparent with us about; it is a safety issue when driving, and now the costs are intended to be completely out of pocket for us.

While operating the vehicle, the seatbelt retractor unexpectedly misfired and deployed with explosive force directly adjacent to my left ear. As a military veteran who already manages service-connected tinnitus, the concussive sound—comparable to a gunshot—significantly aggravated my condition, resulting in elevated ringing and heightened health impacts. ​Furthermore, the seatbelt mechanism is now permanently locked in a compromised position. This creates an unsafe driving environment, as it squeezes me tightly against the seat and distances me improperly from the steering wheel. ​This failure has severely impacted multiple aspects of my daily life: ​Professional Impact: My role as a Security Project Manager requires frequent travel between various operational sites. The current condition of the vehicle makes commuting unsafe and directly impedes my ability to perform my job duties. ​Health & Lifestyle: The physical discomfort, combined with the severe aggravation of my pre-existing ear condition and the general disruption to my family's routine, has caused significant distress. ​Following the incident, I contacted Ford frontline support, documented the situation, and received a case number. I was advised to bring this case number to my local Ford service department to secure a courtesy vehicle or loaner. They could not provide loaner and has sent me to Hertz ​As a loyal, repeat Ford customer who has purchased multiple vehicles from the brand. Given the safety implications an

The contact owns a 2020 Ford Expedition. The contact stated that while his wife was driving 50-55 MPH and approaching the interstate, the roof molding detached from the vehicle. The driver and the contact became aware that the passenger’s side was loosened and were concerned another portion or component of the molding might detach. The mounting retainer was still in place. The vehicle was taken to a dealer, and it was confirmed that there were no recalls or warranty coverage on the vehicle. The contact provided an estimate for the repair. The issue was normal usage and wear and tear. The customer service was contacted by phone and informed the contact that it was normal wear and tear after speaking with the dealer and opened a case. The failure mileage was approximately 97,500.

The aluminum around the cup holders has been peeling for over a year. It sliced my finger and my [XXX] foot. It is VERY sharp and I am currently holding it down with tape. There is a safety recall but no solution. When will there be a solution for this? Next, all my seatbelts immediately lock once retracted out to buckle. This makes moving around in the seat hard since it automatically locks and when trying to buckle. If you don’t pull it out far enough to buckle, it will lock where it is and you have to retract it back to unlock it. There is a recall for this too with the front seat belts but it specifically happens with my back seatbelts. This has happened since I bought the car in 2020z INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle regularly shifts harshly, and on multiple occasions has completely lost power/forward movement as if the transmission completely disconnected from the vehicle. The vehicle would then reengage with a harsh lurch. Almost rear-ended a few times with children in car. Ford dealer states transmission needs replacement, but ford motor company refuses to financially assist with repair despite this seeming to be a manufacturer or engineering defect. Although I answered “no” to the question if there was a crash below, it was close.

Beginning XXX, the vehicle's restraints control module repeatedly warned of a fault with the passenger seatbelt retractor pretensioner circuit, via in-vehicle warning light and Ford app alert. This warning recurred on XXX, and again on XXX, each instructing the owner to contact an authorized dealer as soon as possible. On XXX, the vehicle was brought to Clement Ford in [XXX] for diagnosis. Service technician [XXX] confirmed via text message that the diagnostic codes were secondary codes tied to the open recall for the seatbelt pretensioners, and stated that "the pretensioners have been placed on hold for that recall." The technician advised the owner to wait until the recall remedy was released, have the recall repair completed, and verify the concern was resolved at that time. On XXX, the owner again contacted [XXX], this time in connection with a required state safety inspection for license plate renewal. The vehicle passed the safety inspection. In the same exchange, the owner again asked about the open recall, and [XXX] confirmed in writing: "The seatbelt recall is on hold and can not be done at this moment... nothing can be performed at this time. We are just waiting on Ford to get things going." No interim repair, part replacement, or other remedy was offered or performed on either occasion. On XXX, at approximately 1:40 PM, at 79,000 miles, while driving with the engine on and under normal conditions — no collision or impact event — the front passenger seatbelt retract

The parking pawl is engaging during speeds of about 25-30 mph when switching gears. This happens randomly at times and puts everyone in my car at risk because I lose all horsepower to my car. I have to wait until my car drops to about 20 mph to begin accelerating again. The component has not been inspected but does have a current recall. However upon speaking with Ford representatives the remedy will not be available until after April of 2027. I have had the car read for codes and the code stated that it was stuck in park. This is also causing damage to my transmission as it is now skipping gears and showing shifter sensor error. This started to appear around 8/21/2026

The contact owns a 2020 Ford Expedition. The contact stated that while driving 65 MPH, the transmission independently shifted into park(P), and the rear wheels locked up. The vehicle was driven to the shoulder of the road. Several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was confirmed that the failure was associated with a recall. The contact was informed that the vehicle was safe to drive with the unrepaired recall. The contact received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, parts were unavailable for the recall repair. The manufacturer was contacted by phone, and a case was filed. The failure mileage was approximately 133,000.

The contact owns a 2020 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts for the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the parts to be available. The contact stated that after pulling into the driveway and shifting into park(P), the parking brake engaged independently, causing the vehicle to jerk into park. The failure was intermittent. The following morning, the gear shifter shifted hard into reverse(R) while attempting to reverse out of the driveway. While driving at lower speeds under 50 MPH and coasting forward, the transmission unexpectedly downshifted. The contact attempted to continue driving but the vehicle slightly jolted forward. The vehicle was taken to the dealer to be diagnosed, and it was determined that there were metal shavings inside the transmission. The failure mileage was approximately 101,000.

During 2025/early 2026 the chrome peeled up around the center console. We carefully folded it back down, thinking it was just tape. I was cut twice across finger tips during this time. Then we got the recall notice from Ford in June 2026. It seems ridiculous that Ford will take (anticipated) up to 9 months from date of notice to find remedy for this problem. It's clearly a safety hazard. We have been forced more than once to use snippers to trim away peeling edges to prevent further injury.

The transmission malfunctioned at highway speed on the highway. When traveling on the highway at approximately 45 mph in the middle lane, I accelerated moderately to reach 65 mph to safely change lanes. While accelerating to change lanes, the transmission dropped the gear and banged violently, causing temporary loss of forward drive and steering, causing excessive swerving. The collision warning system was beeping since the transmission surge was so violent. The vehicle has been into the dealer for transmission warranty repair before this issue. This issue has occurred three times since the repair. I have taken the vehicle in multiple times to correct the recurring error, but the dealer is claiming they can't reproduce the issue. The vehicle is now out of warranty, and they are claiming there is no issue.

My 2020 Ford Expedition has an open Ford safety recall 26S34 involving the front seat belt retractor/pretensioner. My driver’s seat belt is now completely unusable (shredded and locked in place), making the vehicle unsafe to drive. Ford and the dealership have confirmed that the recall applies to my vehicle, but I have been told the permanent recall part is currently unavailable. I was told that if I want a functioning driver’s seat belt while waiting for the recall part, I must pay out of pocket to have a temporary/older part installed. I explained to Ford that I cannot safely operate the vehicle without a functioning driver’s seat belt and asked what no-cost solution Ford would provide while its recall remedy is unavailable. I requested either a covered temporary repair or alternate transportation and asked for the matter to be escalated. Ford customer service refused to transfer me to a supervisor, and the representative ultimately disconnected the call. I am requesting NHTSA review whether Ford is meeting its obligations under this safety recall when an affected vehicle currently has an unusable driver’s restraint, the recall remedy is unavailable, and the owner is being required to pay out of pocket to restore a functioning restraint while waiting. Ford Case #CXH09305259

My name is [XXX] [XXX] and i own a 2020 Ford Expedition Limited Max, there is a recall to inspect transmission recall#26S48/26V402. I contacted Ford dealer and stated there is no fix yet, I asked them what do i do in the meantime, stated i have to wait until Ford figures out the fix. So, in the meantime, we have to continue driving this vehicle with this known issue/safety concern and hope that it does not do it again and cause an accident or god forbid something happen to my family. This is my wife's daily driver with our 4 kids; the vehicle has done this twice where it goes into park while still driving on its own. Luckily both times we were only going about 15MPH, had to turn the vehicle off to be able to turn it back on. This cannot be good for the transmission; the transmission constantly slips i believe as a result now and when i try to accelerate quickly it hesitates. If i wasn't going to be upside down i would trade it in but unfortunately i can not at the moment. I would like to see something done to fix the issues with this vehicle. Aside from this i have had constant AC issues, the center console trim cut my wife's finger, the running boards sometimes come out, it's an ongoing battle with this vehicle. I would for Ford to fix these issues or buy the vehicle back. Please let me know something, rather it be to fix these issues or buy it back, if i don't hear backi will be consulting a lawyer next. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)

Recurring dangerous transmission defect in my 2020 Ford Expedition (3.5L EcoBoost, 10-speed 10R80, ~136,826 mi). It has lost power and shifted violently multiple times, each a crash risk. 1) ~Aug 22, 2026: Accelerating to pass on the highway, the whole vehicle shut down. I lost all power INCLUDING power steering and had to coast off the road. It restarted after stopping. Losing power and steering while passing at speed is extremely dangerous. 2) Weekend of ~Aug 29-31, 2026: Going up a slight residential driveway, the transmission slipped (engine revved, vehicle didn't move) then slammed into gear with a hard jolt. 3) Another time, accelerating to pass, it made an extremely loud bang and violent jolt; I thought the transmission had failed. ONGOING since I bought it used (June 2023): it repeatedly slams/clunks hard into gear, including while just coasting down a slight grade with NO foot on gas or brake, jolting violently as if it dropped into Park. This is not just my vehicle. The 10R80 transmission (2020 Expedition, F-150, etc.) has many complaints for the same thing (sudden downshifts, power loss, harsh shifting, slipping) and is subject to a class action (filed 4/2023, MA) covering 2017-present F-150/Expedition/Mustang/Ranger/Navigator, alleging Ford knew since 2018. I raised this repeatedly with Ford and two dealerships and was told there were no recalls and no known issue. Ford's open recall 26S48 (26V402) is only about the PARKING system and does NOT cover this loss-of-p

The leather on the steering wheel keeps peeling off. It’s unsafe Becuse the steering wheel becomes slippery

My 3rd / Center brake light assembly had to be replaced as it was not working. The issue was caused by condensation. I paid to have it replaced but feel this should be a warranty item. Root cause should be improper seal around light assembly. This would not be normal user “wear and tear”. It is improper design/mfg process. Since it is the high brake light this is a serious safety concern. Thank you

The contact owns a 2020 Ford Expedition. While entering the vehicle, the contact became aware that the front passenger’s side seat belt was locked but was able to be retracted. The contact received notification of NHTSA Campaign Number: 26V344000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the vehicle shuddered extremely while driving. The manufacturer was notified of the failure. The dealer confirmed the failure and stated that the transmission needed to be replaced. The vehicle was not repaired.

The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the parking brake warning light illuminated. The vehicle was taken to the dealer. The contact was informed that parts were unavailable to repair the vehicle. The contact stated that the vehicle was unsafe to drive with the unrepaired seat belt recall. The contact received notifications of NHTSA Campaign Number: 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were unavailable. The failure mileage was approximately 60,000.

The car will lose power when trying to accelerate on the highway. The car’s transmission will completely shift out of a high gear while traveling 50+ mph at a time when you are trying to accelerate onto the highway or speed up to avoid another vehicle. The car’s transmission will shift to first and slow way down and you cannot regain power or speed for several seconds. This has happened multiple times over the last several months, sometimes multiple times a day.

The contact owns a 2020 Ford Expedition. The contact stated that while parking, the passenger removed their seat belt. As the seat belt retracted, there was a very loud explosion sound. A cloud of dust was observed, and the passenger-side seat belt became extremely tight. The contact stated that the vehicle shook, and the sound and movement originated from the passenger-side seat belt retractor housing. The contact received notification of NHTSA Campaign Number: 26V344000 (Seat Belts); however, the part to perform the recall repair was unavailable. The vehicle was taken to a dealer, where it was diagnosed with the failure related to the recall; however, the dealer stated that the contact would have to pay out of pocket for the repair. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 87,849.

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V368000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

My 13 year old daughter and I were driving home from softball practice, and mid conversation, without warning, it felt like something rammed into us from the side of my car. We were coasting at a cool 40 miles per hour and were winding down after a long day. My daughter yelped that her seatbelt was suffocating her. My mind was racing but I didn't see a vehicle that anywhere that looked like it actually hit us. After further researching the issue, I discovered that the massive boom we felt in my vehicle was most likely the pyrotechnic charge firing inside the seatbelt retractor assembly. My daughter's seatbelt instantly retracted tightly, and my daughter had to unbuckle quickly. I'm glad I was still with it enough not to stop right there because no doubt we would've been hit on the highway, and her sitting there without a seatbelt. We pulled over and inspected our vehicle but no sign of a wreck, confused we googled exactly what had happened and were in shock to find that the seatbelt had deployed like a bomb in our vehicle. The recall has been noted without a remedy on both the dealer's website as well as NHTSA, however, we were never notified by mail. The vehicle was inspected previously, and the dealership noted that it had the recall without communicating with us. This happened without warning, messages, or anything else. My driver side seatbelt did not work effectively like it would if we were indeed in a crash, so I felt like someone wrecked into us and I basically didn't

The vehicle disengages and loses power, feels like it shifts to park and won’t go.

When accelerating, if you push on the gas hard the car will shift into neutral/park and then shift back into gear. It doesn't matter if this happens at 20 mph or 75 mph. It is extremely unsafe. This shift fault code P07E6 is the code that populates. It is directly correlated with the recall 26S48/26V402. Ford won't even glance at it to consider it a part of the recall because " there is no fix for the recall yet " . This recall has directly damaged the transmission in my vehicle & other peoples vehicles. I have requested a remedy as my vehicle is no longer safe to drive on the highway due to the shift issue and I am met with we won't be able to address it until the recall fix is out. I have requested a loaner while we wait for the recall fix, which isn't going to be ready till 5/2027. Ford needs to consider the transmission damage this recall has caused on vehicles, the safety issues behind that damage, and they need to make it right.

Ford has a recall out for the Parking Prawl. I have experienced my car rolling forward after shifting into park. The vehicle proceeded to move about 5 feet before I hit the brake and the vehicle shut down. I restarted the vehicle, reversed back into my parking space, kept my foot on the brake until the vehicle was shut down. I have been using the Parking Brake ever since. Before this incident occurred, I have been noticing my vehicle shifting sticking, skipping, and completely dropping out of any gear and going into neutral while on the road in motion. This is not safe, and I do believe it is all related.

While highway driving, the transmission drops into neutral when accelerating and then jumps back to gear. This poses a huge safety risk when attempting to pass a vehicle because the car completely loses power. Dealership has looked at the transmission and acknowledges it is a “known issue”, but because it only happens sporadically, not a fix.

The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the transmission attempted to shift into park but downshifted from third gear into first gear instead. No warning lights illuminated. The contact received notification for NHTSA Campaign Number: 26V402000 (Power Train); however, the parts to complete the recall repair were not available. The contact stated that the failure was persistent and once occurred while the contact's family occupied the vehicle, creating a safety hazard and rendering their only vehicle unsafe to drive. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 142,696.

Car is stalling out while driving it.

For the past month I have started noticing my ford expedition changing abruptly between certain gears. The problem progressively got more noticeable until last week while driving my Ford Expedition on the highway it lost power unexpectedly, feeling like it was about to stall while driving 65 mph and on the third lane while the car randomly downshifted from the 10th speed to the 6th. The person behind me almost rear ended me in the process. Just a couple of days after that (while waiting for my appointment with the dealership), I encountered another close call while entering a roundabout. The vehicle again felt like it was stalling, causing me to lose momentum in the middle of the intersection and this time almost getting hit on the side with both my young kids in the car. This is especially alarming because i am clearly not the only one to run into this problem yet no recall have been made or at least not on all the models that are affected. This issue is related to a known defect in the 10R80 transmission used in this vehicle, which I understand is widely reported among other owners of this model. I have an active repair and goodwill claim open with Ford regarding this transmission issue. I'm filing this complaint to document the safety risk this defect poses, particularly the loss of power in live traffic situations, and to ensure it's on record with NHTSA.

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V402000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 45 MPH, the vehicle abruptly stopped in the middle of the road. During one of the failures, the front driver’s side tire had a blowout. The failure reoccurred on several occasions. The failure mileage was 86,000.

The contact owns a 2020 Ford Expedition. The contact stated that while driving 60 MPH, there was an abnormal sound coming from the vehicle, and the front driver's side seat belt retractor pretensioner independently deployed. The contact stated that there was no crash or any impact to the vehicle to cause the inadvertent deployment. The vehicle was pulled over to the shoulder of the road and then driven to the residence. The vehicle was towed to the dealer; however, a diagnostic test was not performed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notifications of NHTSA Campaign Numbers: 25V197000 (Seat Belts) and 26V344000 (Seat Belts); however, the parts to do the recall repairs were unavailable. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 66,230.

I have a 2020 Ford Expedition, , affected by NHTSA recall 26V402. The recalled condition has actually occurred on my vehicle. The vehicle failed to remain in Park and moved in reverse with the driver's door open. It struck a brick mailbox, severely damaged the driver's door, and I was pulled/dragged by the vehicle while my children were inside. This is an actual safety incident involving unintended vehicle movement, property damage, and a potential bodily-injury event." This just occurred and has not yet been inspected.

The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was a delay in the transmission shifting gears. The vehicle was taken to the dealer for the transmission to be reprogrammed. The failure recurred, and the transmission was shifting roughly, and the vehicle lost automotive power while driving. The vehicle was taken back to the dealer, where it was diagnosed with a drum body failure, incorrect gear ratio, and metal shavings were found inside the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 122,600.

The contact owns a 2020 Ford Expedition. The contact stated that while driving over 10 MPH with her husband inside the vehicle, while depressing the accelerator pedal, the vehicle hesitated, and the brakes independently engaged. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the transmission needed to be replaced. The contact stated that the battery was replaced, and the vehicle was repaired. The contact stated that a software update for the rearview camera was performed. The manufacturer was not notified of the issue. The contact stated that the dealer refused to provide the telephone number for the manufacturer. The contact associated the failure with NHTSA Campaign Number: 26V402000 (POWER TRAIN); and the VIN was included in the recall. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 117,000.

Last week I took the cover off our car seat to wash and the foam on the headrest was cracked all the way through. I have no idea when this happened or even how it could have. This car seat is barely 2 years old. I’ve never been in an accident or dropped this seat, and it is not used improperly.

I was driving home from vacation on I-77 in Virginia, and felt large jolt and heard several clicking type noises. Two separate service engine lights immediately came on the dashboard, and I was able to safely pull over. I had my vehicle towed to a nearby dealership to be looked at by a mechanic. The mechanic indicated the existence of safety recall notice 26S48/(NHTSA 26V402). I spoke with the mechanic who removed the diagnostics lights on the dashboard as prescribed by Ford, and attempted to see if they would be triggered again by driving the vehicle around. I described what had happened and the mechanic immediately said the description of this safety recall seems to be the culprit as to what was experienced. The parking pawl engaged while I was on I-77 traveling 70mph, causing the transmission to inadvertently shift into park causing the jolt and sounds I described. I contacted the dealership where I purchased the vehicle and Ford manufacturer directly regarding this recall, and was told as there is no remedy available. I have several concerns as the remedy is not expected until 5/31/2027 which is way too long of a period to have to wait when my vehicle has clearly been diagnosed with this recall issue, as shifting into park while driving presents a MAJOR safety risk that puts lives in danger. Furthermore, the parking pawl can cause significant damage to the vehicle's transmission and may make me liable for significant repair costs that 100% could be avoided by Ford providi

The contact owns a 2020 Ford Expedition. The contact stated that while reversing at an undisclosed speed, the seat belt retractor exploded, and the seat belts became inoperative. The air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 110,361.

While driving on a public road, the recalled driver's side seatbelt pretensioner (Recall 26S34) spontaneously exploded without a crash. The seatbelt violently locked on my body, causing friction burns and bruising to my skin while the explosion caused hearing loss in my left ear. The vehicle is now un-driveable as the seatbelt no longer works and has been towed to a Ford dealership. The dealership has obtained possession of the vehicle stating it is not safe or legal to drive. We have contacted both the dealership and corporate ford for assistance with alternate transportation and have not been provided with any thus far. We have called 10 different times and visited the dealership in person twice & still no help. Since the incident, I experience high anxiety and stress whenever I am inside a motor vehicle. To add to this, the loss of my vehicle has caused severe logistical distress, disrupting my daily routine, which compounds my daily anxiety. It has been 10 days without any answers, only to be told if we don’t hear anything by mid August to call back and then we can escalate. This is unacceptable.

The transmission shifts very hard the first time accelerating after slowing down.

The contact owns a 2020 Ford Expedition. The contact stated that while driving 45 MPH and depressing the accelerator pedal, the vehicle started coasting, and thirty seconds later the vehicle operated as intended. The contact then heard a loud sound coming from the front of the vehicle. A dealer was contacted. The vehicle was taken the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 118,000.