2020 Ford Expedition complaints

Car is equipped with power running boards. Set to come down when the doors are opened on that side, and return up and tucked under when doors on that side are closed. Lately they have been glitching and stuck down, stuck up, or, the most dangerous - go back up under car when door is opened and stepping on to them - children's feet have almost been crushed in them tucking under the car. I have tried overriding the system in the car to make them either stay out or stay in regardless of when the door is opened or closed but it resets when powered off and you can only reselect it when in park the next time. If the power running boards fail to pull up and tuck under the car when the door is closed, you can hear the system trying to lift it over and over while driving. There is no warning when it malfunctions, you have to open the door and just wait a moment to let it decide what to do. Unable to replicate it at a repair shop. System had been reset for a safety recall and then another visit resulted in a drained battery. Both of those temporarily fixed the issue for a few days but then it goes back to the above.

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 26V344000 (Seat Belts), 26V368000 (Structure) and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. Additionally, the contact stated that while driving at various speeds, the vehicle jerked and stalled and needed to be towed on several occasions. An unknown dealer was initially notified of the failure during an oil change appointment, but the vehicle was not diagnosed or repaired. The contact stated that the vehicle had become undrivable and was parked at the residence. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 26V368000 (Structure), 26V402000 (Power Train), 26V344000 (Seat Belts) and 25V197000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifting the transmission into park(P) or drive(D), the vehicle lunged forward. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

There is frequently a smell of exhaust inside the cabin upon starting the engine before driving. It is concerning that exhaust may be leaking into the cabin leading to potential injuries. The vehicle has not been inspected for this issue specifically but has been through multiple general inspections.

The transmission frequently has harsh and delayed shifting it is concerning that this leads to unsafe conditions while driving as the vehicle is not as responsive as it should be. The transmission has been replaced once and rebuilt three times by the dealer.

We recently purchased a certified pre-owned 2020 Ford Expedition Max Limited with approximately 70,000 miles. Since purchasing the vehicle, it has experienced several issues, particularly with the transmission. Before the transmission was replaced, the dealer attempted to repair it twice but was unable to resolve the problem. After the replacement transmission was installed, the same symptoms returned within one to two weeks, including harsh shifting, shuddering, and harsh engagement when shifting into reverse and park. In addition, the front seat belts and the captain’s chair seat belts have locked up multiple times. I also received a recall notice for the replacement transmission that was installed about a month ago, with an estimated repair timeframe of the second quarter of 2027. There is currently no repair available for the seat belt issue either. There have been no warning lights or messages displayed for any of these problems. I am concerned that these ongoing issues put both my safety and my child’s safety and the public at risk while operating or riding in this vehicle.

2020 Ford Expedition MAX. Ford issued Safety Recall 26S48 / NHTSA 26V402 confirming a transmission park pawl defect causing potential rollaway and crash risk. Remedy not available until Q2 2027. Vehicle has experienced the exact defect symptoms since at least November 2025 including stuck-in-park diagnostic codes and shifting anomalies. Prior to November 2025 the transmission failed to execute a commanded shift at approximately 65mph while passing another vehicle on an expressway causing sudden unexpected deceleration with family members present — a near-miss consistent with the park pawl defect Ford now confirms. An authorized Ford dealer visit in June 2026 for computer reprogramming included verbal acknowledgment of transmission concerns but no documentation on the repair order. Eight days later Ford issued Recall 26S48. Separately this vehicle has generated over 1,400 Restraints Indicator Lamp Warnings logged in Ford’s own connected vehicle app since at least April 2023. Restraints warnings began within 30 days of purchase at under 400 miles. Ford issued Recall 26S34 / NHTSA 26V344 for Front Seatbelt Retractor inspection on this vehicle. On multiple dealer visits spanning 2021 to 2026 service advisers verbally acknowledged the restraints warning but documented no concern and performed no diagnostic action on repair orders. Ford’s telematics platform received all warnings in real time with no proactive owner notification. Remedy not available for either recall.

On July 1st 2026The car violently slammed into park while in traffic. Took the car to the ford dealership the dealership advised me that the " PARKING PAWL" was damaged and was part of Fords recall. There is currently no fix for this recall and nothing they could do. Called Fords customer service they advised no fix and could continue to drive car. The car has since slammed into park while driving in traffic on July 10 And July 11th.

Around October/November of 2025 I reached into my center console to grab something only to be sliced open by something sharp. I was driving so I couldn’t immediately investigate- but I had to pull over and deal with the blood gushing from my finger. I thought for sure my husband had left a razor blade or something in there. Upon inspection I couldn’t find anything logical that would have cut me so I was very confused. Then within a month or two I noticed a piece of the chrome bubbled up and went to check it and realized that was what was sharp and had sliced me open.

The contact owns a 2020 Ford Expedition. The contact stated that while driving at approximately 40 MPH and accelerating, the vehicle failed to change gears as intended or shut off completely. The "Shift System Failure" warning message was displayed. The contact stated that the failure was recurrent. The contact related the failure to NHTSA Campaign Number: 26V402 (Power Train). A dealer was contacted and diagnosed the failure as a power control module fault, but there was no remedy available. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Step rails not deploying-almost fell out of vehicle.

The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled on several occasions, and the instrument panel turned blank, forcing the contact to coast to the side of the road to restart the engine. Additionally, when shifting from Park to Drive, the vehicle shuddered violently and unintendedly shifted into Park. The contact associated these failures with NHTSA Campaign Number: 26V402000 (Power Train). The contact also stated that the cup holder was collapsing inward, and the text or coating on every control button in the vehicle was peeling off. The vehicle was taken to the dealer, but no diagnostic trouble code was found. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The failure mileage was approximately 31,000.

At highway speed of 70 mph vehicle briefly went into park and shut entire vehicle down, vert traumatized and injured my head from the brief shutdown, could have caused a fatal accident

My 2020 Ford Expedition has a transmission problem. The vehicle has harsh shifting, slipping, hesitation, jerking/lunging, and abnormal shifting while driving. The problem happens during gear changes and creates a safety concern because the vehicle may hesitate, slip, or shift unexpectedly in traffic. I took the vehicle to the dealer for inspection. The technician diagnosed the issue and recommended replacing the transmission. I believe this may be related to a known Ford 10R80 10-speed automatic transmission defect. I am requesting that NHTSA review this complaint and investigate this safety issue.

Vehicle has intermittent shift issues. Transmission will shift to neutral while in motion. Issue is not terrain specific. Poses extreme safety issue has been looked at and not found by mechanic. Ongoing issue since I took ownership in Nov. 2024.

I was driving at highway speeds and parking suddenly engaged forcing vehicle to lose all power. While I was able to get the vehicle off the road it could have ended much worse. Ford recognizes this as a recall but because it it is not officially active they will not fix it unless I pay for it. Manufacturer Recall Number26S48 NHTSA Recall Number26V402

The vehicle has experienced repeated critical transmission failures and currently has four active Federal Safety Recalls with no available remedy. The transmission has failed four separate times, requiring four transmission assemblies within approximately 68,795 miles. The latest failure produced DTC P07F7 (Gear 10 Incorrect Ratio) and was confirmed by the Ford dealer and an independent inspector as an internal transmission failure. Symptoms included harsh engagement, delayed shifting, hesitation, slipping, and repeated powertrain malfunction messages. The vehicle was out of service for 26 consecutive days during the most recent repair. A NHTSA VIN lookup shows four active unrepaired recalls: a transmission rollaway hazard affecting the parking system (26S48), two seatbelt pretensioner recalls involving inadvertent deployment or failure to retract (25S31 and 26S34), and a chrome trim recall involving sharp edges (26S38). All four recalls currently have no remedy available, with estimated repair dates extending into late 2026 and 2027. These defects affect critical safety systems including the power train, seat belts, and parking system. The rollaway hazard recall indicates the vehicle may move unexpectedly even when shifted into Park, creating a serious risk of injury or collision. The seatbelt pretensioner recalls involve components that may deploy without warning or fail to retract, increasing the risk of injury in a crash. The chrome trim recall involves sharp edges that m

The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the second-row driver's side and passenger's side seat belts became excessively tight and seized. The contact stated that the seat belts had to be unlatched and latched. The contact stated that the failure had occurred while two minor children were seated in the second-row seats. The dealer was made aware of the failure but provided no assistance. The contact was provided with the fee for a diagnostic test to determine the cause of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

When attempting to accelerate (gently) on the highway, the vehicle hunted for gears and shook violently and have zero acceleration. A wrench flashed on the screen of car. Felt like it went to neutral as engine rpm's increased rapidly accompanied with a loud thunk. Thankfully we were in a safe spot to just coast and exit the highway.

The contact owns a 2020 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 26V344000 (Seat Belts), 26V368000 (Structure), 26V402000 (Power Train); however, the parts for the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving at various speeds, the transmission started slipping. After releasing the accelerator pedal and slowing down, the engine made a revving sound, and the transmission failure was self-corrected and shifted to the proper gear. While starting the vehicle or while driving at various speeds, the transmission hesitated shifting into the intended gear. There was an unknown warning light flashing on the instrument panel. The contact stated that after purchasing the vehicle in March of 2026, the Carfax report stated that the transmission had been replaced, and the contact purchased the vehicle under the belief that the vehicle was equipped with a new transmission. In May, the vehicle was taken to a certified mechanic, who diagnosed the vehicle and determined that the valve body had failed and needed to be replaced. The vehicle was not repaired. The contact emailed the dealer about the diagnostic results and the needed repair. The dealer confirmed the failure. The dealer replaced the valve body, but the failure persisted. The dealer then diagnosed in June that the transmission had failed and needed to be replaced. The ve

Failed Component & Availability: Ford 10R80 10-speed transmission (Power Train). Available for inspection upon request. Safety Risk: My family is put at extreme risk in two ways. 1) Sudden loss of motive power, slipping, and violent engagements at highway speeds create an imminent rear-end collision risk. 2) This exact vehicle is now under Safety Recall 26S48 (NHTSA 26V402) for unintended vehicle rollaway. Ford explicitly states a remedy is not available until Q2 2027, forcing us to drive an unfixable, inherently dangerous vehicle for another year. Confirmation & Inspections: Yes, reproduced and confirmed by Tomball Ford. The latest catastrophic internal failure was physically inspected and confirmed by an independent Old Republic Auto Warranty inspector. The Tomball Ford technician explicitly documented the cause as "outdated internal components" aligning with TSB 25-2476. Warnings & Symptoms: Violent shifting, delayed engagement, and "Powertrain Malfunction / Reduced Power" dash warnings. The latest catastrophic failure triggered hard fault DTC P07F7 (Gear 10 Incorrect Ratio). Cause Summary: Chronic manufacturing defect inherent to the Ford 10R80 / 10R60 transmission family. This vehicle has required FOUR (4) transmission assemblies in under 70,000 miles (repairs in Nov 2022, Feb 2023, and June 2026). During the most recent failure (May-June 2026), the vehicle was out of service for 26 consecutive days. Despite 4 failed transmissions and an active unfixable safety recall, F

The rear view camera is blue screen and doesn't work or stays on when I drive and have to do the power button and arrow reset while driving to get it away. The phone sync doesn't work at all so cant use hands free. The screen stays on when truck is shut off and when started it will show a black screen and not come back on.

The center console metal trim has peeled and left a razer sharp edge. I cut my finger really bad. Had to keep it bandaged over a week. I cannot seem to remove the sharp edges. I had to put a piece of duck tape over it to prevent getting cut again. It looks terrible. I have been driving around with the duck tape over the center console for 9 months. Please let me know when there is a repair available. Unsafe and embarrassing to drive around with. I cant reach into cup holder. The sharp edge below may get caught on my skin. Its impossible to completely cover the sharp edge. I taped over top. Its feels like a razer blade. The surrounding area has stickiness on it from duck tape. Cant do anything about that. This is the smallest amount of duck tape I can go, without completely bothering me to look at daily.

The contact owns a 2020 Ford Expedition. The contact stated that while driving approximately 50 MPH, there was an abnormally loud sound and the sun/moon roof glass shattered overhead. At the time of the failure, the contact did not know that the sound was associated with panoramic moonroof and believed there was a blowout of a tire. Upon inspection, it was discovered that the sun/moon roof glass had shattered. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.

"YOUR AIR BAG WARNING IS ON DUE TO AN ISSUE WITH THE FRONT PASSENGER AIR BAG SYSTEM. THE FRONT PASENGER AIRBAG MAY NOT WORK PROPERLY." THIS SYSTEM SHOULD UNDER NO CIRCUMSTANCE BE MALFUNCTIONING IN ANY WAY OUTSIDE OF A COLLISION. THIS NEEDS RECALLED AND FIXED.

The vehicle at highway speed failed to accelerate or hold speed. Warning text came up on dash. Vehicle rpm increased yet vehicle failed to accelerate or hold speed. Vehicle felt like it went into nuetral. This happened several times. Vehicle driven to dealer for transmission repairs. Code P07E6 stored in ECM.

There is a very common problem with the passenger side headlight daytime running lights on the 2018-2023 Ford Expedition. The daytime running lights go dim, completely fail, or turn purple, as has happened on my 2020 Ford Expedition Platinum. This has created a safety issue due to the DRLs no longer functioning as intended. There is no fix for the consumer aside from replacing the entire headlight assembly, removing the entire front fascia in the process, at a cost of $1500 or more per light assembly for parts and labor. There are hundreds if not thousands of vehicles reporting the same issue with the daytime running lights.

The transmission (10R80) in the 2018-2022 Ford Expedition and Ford F-150 vehicles are failing at an alarming rate. There are hard shifts, hesitation, and some vehicles, like mine, drop out of gear at highway speeds putting myself and my family at risk of a traffic collision. The repairs are in the many thousands and there are tens of thousands of transmissions that are failing. Something needs to be done to protect the consumer.

Took my car in for the seat belt recall and an oil change and the dealership said the recall has been paused. They are still looking into it for me but, this recall SHOULD NOT BE PAUSED. It is a real issue. Real people are having. My seat belt never retracts all the way back into place. I have to manually tighten it when I put it on and it randomly locks up while I’m driving even if brakes were not hit or it wasn’t yanked on. I worry in the event of an accident it wouldn’t do the job that’s needed to protect me.

The contact owns a 2020 Ford Expedition. The contact stated that while depressing the lock panel with the numbers on the driver’s side door, the seat unintendedly moved forward, and the seat belt retracted, and the driver was squeezed in the seat. The contact turned off the vehicle and seat belt to returned to the original position. The contact stated that coolant was added to the coolant reservoir; however, the vehicle was leaking coolant. The contact was unsure if the cap was positioned correctly. There were no warning lights illuminated. The contact received notifications of NHTSA Campaign Numbers: 26V344000 (Seat Belts) and 26V368000 (Structure). The vehicle was taken to the local dealer and remained for five days. The vehicle was diagnosed, and it was determined that the seat needed to be adjusted. The dealer informed the contact that the coolant reservoir tank needed to be inspected. The manufacturer was not contacted. The approximate failure mileage was 106,920.

We had our expedition in regarding fixing the peeling/lifting chrome piece of the center console over a year ago. It of course was not covered under warranty. However last August I was cleaning my car out and received a large cut on my hand from the exposed edge. Now that there is a safety recall I’m able to submit complaint regarding it.

The contact owns a 2020 Ford Expedition. The contact stated that while the transmission was shifting in and out of eighth gear, the vehicle failed to respond as intended. The contact stated that the transmission occasionally failed to shift into eighth gear. While decelerating, the vehicle responded, and the transmission shifted roughly. The failure became persistent over time. There was an abnormal clunking sound coming from the vehicle. The transmission fault message was displayed. The local dealer was contacted and confirmed that there were no issues or recalls on the VIN related to the failure. The dealer informed the contact about a diagnostic test to determine the cause of the failure. The vehicle was taken to a transmission specialist who informed the contact about a transmission replacement and the cost to rebuild the transmission. The manufacturer was not contacted. The failure mileage was approximately 70,000.

Vehicle trasmisson will randomly shift into neutral and loose all power. It does pickup and go back into the correct gear within 5 seconds. Intermittent power loss at higher speeds and on busy roadways does cause safety concerns. Transmission oil has been changed and checked repeatedly. This has been a continuing problem since I took ownership 2 years ago. I have complained to ford directly with no response or remedy. The vehicle has been inspected multiple times but nothing seems to be a remedy. No lights come on and no vehicle notifications were given. The transmission temp did go up to 207F at the last instance and eventually cooled back down to 196F. This has happened while traveling on flat roads and up hill. There seems to be no difference on terrain or speed.

Hard shifting when at high speeds

We purchased a used 2020 Ford Expedition Max Platinum, VIN [XXX] , from Deacon Jones dealership. The vehicle currently has 128,888 miles. At the time of purchase, we were assured the SUV was in “tip-top shape” because it had previously belonged to a manager’s friend and had supposedly been well maintained and serviced. However, within only two weeks of purchasing the vehicle, the transmission began slipping out of gear while accelerating, causing the vehicle to lose power and fail to move properly. This is an extremely dangerous safety issue, especially considering I travel frequently to doctors’ appointments and regularly transport my seven grandchildren in this SUV. In addition to the transmission failure, the main electrical system controlling the dashboard frequently glitches and malfunctions, even after Ford performed a software update. These ongoing electrical problems create additional safety concerns and make the vehicle unreliable. We immediately contacted the dealership after the problems began. Their only offer was $750 toward a transmission replacement that will cost over $5,000. We simply do not have that kind of money, especially while continuing to make monthly payments of $850 on a vehicle that is unsafe to drive. We have also since discovered the vehicle had previously been involved in an accident that was never reported to us before the sale. What is most concerning is that this vehicle appears to have received an inspection sticker despite clearly not under

We have recurring safety issue with our car that has not been fixed despite multiple service visits to both Grieco Ford and Sawgrass Ford. They keep sending it back as “cannot duplicate”. We have contacted Ford Corporate and they also will not assist. We purchased this car used from Sawgrass ford and purchased an extended warranty with the car. The car issues include: Slipping into Neutral: The transmission unexpectedly loses gear engagement while merging or accelerating on the highway. • Hard Shifting/Clunking: Violent gear changes that cause the whole vehicle to jar physically. • Gear Hunting: The car hesitates and shifts up and down erratically instead of holding a gear. • Limp Mode: Sudden, dramatic loss of power where the car refuses to accelerate properly in traffic. These are serious safety hazards that put our family in harm's way. These failures happen consistently with our children in the car, and they have happened to our teenage son while he was driving. We purchased this car used from Sawgrass Ford. The earliest service documentation I currently have readily accessible showing that this vehicle was brought to Ford for transmission-related concerns is from February 2024—less than seven months after we purchased the vehicle from Sawgrass Ford. Since that time, there has been a significant service history related to this recurring issue.

Shortly after purchasing this vehicle used in May 2024, we began experiencing hard and erratic shifting, particularly between 4th to 5th and 7th to 8th gears. On August 12, 2024, a Ford dealership performed a PCM update, which provided only temporary and partial improvement. The issue was never fully resolved. In January 2025, the vehicle was diagnosed with a failed CDF drum within the 10-speed transmission. We paid $4,610.13 out of pocket for this repair. Despite this repair, the same transmission issues have persisted. The vehicle continues to exhibit hard, delayed, and unpredictable shifting that affects drivability. Most recently, we were advised that additional transmission work may be required, potentially including a full rebuild or replacement estimated at approximately $9,200. We have also incurred additional diagnostic costs related to this repeat failure. The erratic shifting creates inconsistent and sometimes delayed acceleration, which raises safety concerns when merging into traffic, crossing intersections, or maintaining consistent vehicle speed. Based on our research and discussions with a transmission specialist, this issue appears to be common among 2020 model vehicles equipped with this transmission, suggesting a potential defect rather than normal wear and tear. This ongoing failure, even after a major repair, raises serious concerns about the reliability and safety of the vehicle.

On at least 5 separate occasions the vehicle has slowed significantly and failed to downshift in order to accelerate. This has been accompanied by high transmission temps and power train warnings. In one instance the vehicle slowed to below 40 mph on an expressway with a speed limit of 70. Eventually the vehicle will downshift with a harsh and erratic shift which will then accelerate the vehicle. I'm at the point where it does not feel safe to have the vehicle on the expressway.

SUV jerks when shifting, hard shifts, transmission fails to shift preventing driver to speed up resulting in hazardous driving condition when entering a highway. Metal shards recovered from transmission fluid checks. Occurs consistently when moving to higher speeds, i.e. acceleration from red light to green light. Or entering highways, freeways when acceleration is needed.

The transmission has now stalled in 2 situations within 7 days. Stops pulling for about 30 seconds, then a loud pop occurs as the transmission kicks back in to working. 53,000 miles on the vehicle, no warning lights came on or currently on.

Transmission issue when down shifting make a clinking noise

While merging on to highway vehicle made loud clunk, transmission slipped and vehicle went into fail safe mode(limp mode). Vehicle would not accelerate when pushing on gas pedal for 8 seconds. Tractor trailer truck behind us slammed on its brakes as well as 3 other vehicles due to tractor trailer truck swerving in lanes to stop. Was almost rear ended by tractor trailer truck. Vehicle has TSB’s on 10 speed 10R80 transmissions but no recalls. Vehicle does not throw code so vehicle can not be assessed or repaired according to dealership and Ford motor company. This is a huge fatality risk and safety issue regarding multiple claims of the 10R80 transmissions in the newer ford expeditions.

The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the instrument cluster displayed a black screen and independently blinked on and off, causing the safety features to become unavailable while operating the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall with a similar failure; however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

The power liftgate system appears to be malfunctioning. The vehicle intermittently displays a warning that the liftgate is open when it is fully closed and secured. When this occurs, the liftgate will not open using the exterior handle, interior button, or key fob. Additionally, the false “liftgate open” alert triggers the vehicle’s alarm system to activate unexpectedly without any attempt to access the vehicle. The issue occurs randomly and without warning. This malfunction creates a safety risk because the liftgate cannot be opened when needed, which could prevent access to emergency supplies, child safety items, or the spare tire in an urgent situation. The false alert also causes the vehicle alarm to activate randomly, which can startle the driver and others nearby, potentially causing distraction while driving or in traffic areas. Additionally, the system incorrectly indicates that the liftgate is open, creating uncertainty about whether the vehicle is secure and safe to operate. A malfunctioning liftgate could present a hazard if the vehicle incorrectly detects an open door while in motion. Yes, the issue has been reproducible at Bluebonnet Ford in New Braunfels, TX. No, alerts prior to it happening, when I does alert all lights in the vehicle turn on, as well as notifications on the Ford Mobile app

Daytime Running Light has failed on passenger headlight. This condition makes the vehicle less visible to others. The only remedy for this issue is to replace the entire headlight which approaches $2000 for a single headlight.

I’m reporting a parts‑availability problem with Ford recall 22S36/22S48 on my 2020 Expedition. My VIN shows the recall in FordPass and my dealer confirmed it, but they cannot get the replacement battery junction box. I was advised to contact larger dealers because parts are not being supplied. This is a fire‑risk recall, and the delay prevents the safety repair. Please document the shortage and ensure Ford provides adequate parts.

While I the vehicle was on, the seat belt malfunctioned. The issue appears to be the same one described in the recall. During the incident, the belt tightened / locked unexpectedly and caused significant pressure to my chest. Since then I’ve been experiencing chest pain. The air bag light in the car is now on.

The rear view camera doesn't work keeps going blank or screen is blurred or stays on while driving forward. screen won't connect to phone or screen stays on when vehical is shut off. When starting vehical it only shows ford emblem and won't load at all. Not able to change anything on it at all for music or navigation

The first incident occurred while the vehicle was parked and unattended. There was no accident, no object strike, and no visible prior damage. The rear back glass suddenly exploded outward, creating a dangerous situation due to flying glass fragments. After replacing the glass, the same issue occurred again under similar circumstances — no collision, no vandalism, and no visible reason that would explain structural damage. The glass shattered without warning. This raises serious safety concerns because: • The spontaneous explosion of the rear glass could cause injury to occupants. • It creates a driving hazard if it occu

Loss of Use due to unavailability of safety recall parts I am writing to formally express my extreme dissatisfaction and concern regarding the ongoing mechanical failures of our 2020 Ford Expedition Max. To date, this vehicle has undergone two major transmission interventions, yet it remains in an unsafe, undrivable condition due to a recurring powertrain defect and a high-risk safety recall. Our experience with this vehicle has been defined by persistent failures and significant loss of use: •April 2023: The vehicle was admitted to MOGF for transmission repairs, where it remained for three months for a complete teardown and rebuild. •May 2024: The transmission failed again with identical symptoms and required a full replacement. •Current Issue: We have now received a recall notice regarding an internal transmission bearing. The check engine light is currently active, indicating a powertrain fault. We have been informed that the necessary recall parts are unavailable, leaving us with a vehicle that Ford’s own documentation identifies as a "crash risk." The vehicle is currently affected by NHTSA Recall 25E-070 (Ford 25SB3) regarding a missing internal transmission bearing, which Ford identifies as a crash risk. Furthermore, the vehicle falls under the expanded NHTSA Recall 25V-628 (Ford 22S36) fire risk, which requires it to be parked away from my home. These cumulative risks make the vehicle unusable and constitute a failure of the manufacturer's duty to provide a safe produc