Ford Motor Company: Electrical System › Body Control Module › Software
Ford Motor Company reported this defect to federal regulators on May 23, 2025 and put the number of vehicles at risk at 556. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
The risk
Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
The remedy
Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Ford Expedition | 428 | 18 | 7 | 5 |
| 2020 Lincoln Navigator | 32 | 13 | 2 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V346000.
Full record for the 2020 Ford Expedition → · Recalls carrying a do-not-drive advisory → · Where this data comes from →