2016 Ford Expedition

Defect. Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Risk. A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

Defect. Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.

Risk. Front blower motor failure can increase the risk of a vehicle interior fire.

Remedy. Dealers will replace the front blower motor assembly, free of charge. Owner notification letters were mailed August 4, 2023. Remedy parts are expected to become available in the second quarter of 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S56.

Defect. Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.

Risk. A loss of brake fluid may result in a change in brake pedal travel, increased pedal effort and reduced front brake function, requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.

Remedy. Dealers will replace the brake master cylinder. If the master cylinder is leaking, the brake booster will also be replaced. Repairs will be performed free of charge. An interim owner notification letter notifying customers of the safety defect were mailed on April 29, 2022. Owner notification letters were mailed April 29, 2022. This recall is an expansion of NHTSA recall number 20V-332. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S11.

I brought my expedition in for recall 25V572, I brought it in and they said they had to run tests to see if it qualified, after testing they said that it qualified but that they didn't have the item in stock to make the repair, after several months, I called and they finally had the part to change out the camera. Problem is, it is worse than before I brought it in. The only time I get a clear image is when the hatch is in the air. I called the dealer back and they said "We changed the camera that is what the recall called for. What can I do. This is an extremely long vehicle and the back up camera aides in some tight spots. I really would like this to be working.

2 separate ford dealerships have failed to solve my rear camera failure wasting about 12 hours of my time. The rear camera does fail to work quite often, but when in the dealer’s possession, they claim it’s working fine without showing any codes.

The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera would occasionally display a blank screen, while at other times a "Camera Not Available" warning message was displayed. The vehicle was taken to multiple dealers, where it was diagnosed that the rearview camera had failed and needed to be replaced. The rearview camera was replaced; however, the failure recurred. The contact stated that the rearview camera failure persisted after an unknown recall repair associated with the failure was performed. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

My 2016 Expedition has the same 6R80 transmission as the Ford F150, for which there is a recall for the Lead Frame. My wife was driving the vehicle on the highway and the check engine light came on and the vehicle went into "limp mode" causing the vehicle to decelerate to approximately 35 mph. Needless to say, she almost caused several accidents as she tried to move to the shoulder at a very reduced speed. The code was P0715 and P0717 which is the Turbine Shaft Speed Sensor which is part of the lead frame in the transmission. As stated before, there was a recall on this issue with the F150 but not to the Expedition since Ford did not sell as many Expeditions as F150's? I was able to have the lead frame replaced, at my cost, to remedy the situation, however, the fact that this is a known issue with this transmission and only some of the cars with this transmission were recalled is morally wrong. This could have caused a major accident resulting in serious injury or death since Expeditions were not part of the recall.

The contact owns a 2016 Ford Expedition. The contact stated that the blower motor functioned intermittently, turning on and off unexpectedly. The contact stated that the A/C functioned as intended during the cooler months but was intermittently inoperable in the warmer months, requiring that the wires that were overheating be repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System); however, the recall repair failed to fix the issue. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle exceeded the 12-month or 3,000-mile limitation. The failure mileage was approximately 120,000.

The contact owns a 2016 Ford Expedition. The contact stated that while reversing, the rear-view camera displayed a blank screen. The message “Camera Unavailable” was displayed. The contact later received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The vehicle was taken to the dealer, and the recall repair was completed. The contact was informed that the rear-view camera was inoperable after the recall repair was performed. The contact was informed that a diagnostic test was needed, and a diagnostic fee was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The contact was referred to the dealer for assistance. The failure mileage was approximately 70,000.

The safety incident occured on April 20, 2026, when my 2016 Expedition EL failed to stay in park on a flat level parking lot causing significant safety concerns for my vehicle and all other vehicles with the same components. My car was parked for 4-5 minutes in front of the school my son attends and because he was sick the morning I parked my vehicle in front of the main entrance of the schol in an approved parking place, I left the car running while I went inside to turn in an assignment due that morning. After giving it to the front office person and explaining which teacher it needed to be given to, I turned around to return to my vehicle only to witness my car begin moving. It rolled 2-3 car lengths before it slammed into the back of a Coca-Cola Vendor truck and stopped. I was not able to catch it before the accident happened. I knew the vehicle was not safe to drive, so I had the Expedition towed to the local Ford dealership in town. The certified Ford dealership discoovered the problem when performing diagnostics as they were able to reproduce the problem. The "parking PAWL return spring not securely locking into park. found the parking PAWL worn and the return spring collapsed meaning nothing was locking the transmission into park" There were zero warning notifcations on the electrical messaging panel to alert a driver to this potentially dangerous problem. The outcome of this situation pose a horrific risk to pedestrians, and passengers when a vehicle can begin moving

I am filing this complaint regarding an unresolved and potentially dangerous safety defect involving the rearview camera system on my Ford vehicle, which was presented to Wade Ford Auto Dealership and Service in Smyrna, Georgia for a rear camera recall repair. I brought my vehicle, a 2016 Ford Expedition, to Wade Ford for recall service related to the rearview camera. Wade Ford retained my vehicle for approximately one week. When I picked up the vehicle on or about [insert pickup date], I discovered that the rear camera issue had not been corrected. The rear camera image remains dark, unclear, visually deficient, and unsafe, creating a continuing hazard when the vehicle is operated in reverse. This is not a cosmetic or convenience issue. A defective rearview camera materially impairs rear visibility and increases the risk of collision, property damage, or injury. Federal safety authorities have recognized rearview camera failures as safety concerns because blank, distorted, inverted, delayed, frozen, or unclear images can reduce the driver’s view behind the vehicle and increase crash risk. NHTSA recall materials for Ford rearview camera defects describe the safety consequence as reduced rear visibility and increased crash risk when the rearview camera displays a distorted, inverted, or blank image. (static.nhtsa.gov) After I raised the unresolved condition, Ford claimed or suggested that the issue may be due to an aftermarket radio allegedly installed in the vehicle. I disput

The contact owns a 2016 Ford Expedition. The contact stated while reversing, the rear view camera displayed a distorted image. The contact later received a recall notification, NHTSA Campaign Number: 25V572000 (Back Over Prevention). The vehicle was taken to the dealer and the recall repair was completed. The vehicle was repaired. The failure reoccurred. The contact stated that the failure reoccurred less than a week later. The vehicle was taken back to the dealer. The contact was informed that the camera lens needed to be replaced. The vehicle was repaired. The failure reoccurred two days later. The vehicle was taken back to the dealer, however the contact was informed that the failure was ot duplicated. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the camera lens was replaced two times, under the recall repair. In addition, the contact was informed that there were no other available options for the repair. The failure mileage was approximately 160,000.

The contact owns a 2016 Ford Expedition. The contact stated that while reversing, the camera displayed squiggly lines. Occasionally, the screen was blank. No warning lights were illuminated. The vehicle was taken to the local dealer previously, where it was diagnosed and determined that the camera module needed to be replaced. The vehicle was repaired under the warranty, but the failure reoccurred. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The local dealer informed the contact that parts were on back order. The manufacturer was not contacted. The failure mileage was approximately 1,000.

On Apil 6 about 6:15 am I was on my way to work. And I start smelling what appears to be a gas smell and I wasn’t quite sure what was coming from so I cracked the window a little bit and said that I would try to check it when I got to work seeing that I was only roughly about 10 minutes away from work and out the corner of my right eye I noticed a flicker of light and it appeared to be flames coming from the passenger side of my vehicle under the dashboard around the blow motor area and the fuse box panel. I immediately poured over, turned the car off and the heat off that I had on because it was cold that morning popped the hood to ensure there was no fire coming from the hood ran around to the passenger side, noticed there was flames coming from underneath and beside panel, where the fuse box was ran to the back of my truck grabbed about a water and attempted to pour bottle of water on the cover of the box where I saw the flames coming out heard the sizzle realize it was electrical fire so I stopped using the water at that point realized there was a SUV that pulled up next to me which was a off duty police officer he said he saw the smoke call for the fire department at that time. I grabbed some fiber tiles that I use when I’m washing my car. I bought a handful of those up and pulled the cover off the fuse box and I start padding out the fire until I was able to get the fire out. Fire department came assessed. The vehicle said that the fire was put out successfully didn’t s

My expedition started stuttering and the speedometer, started fluctuating speeds which would also cause my cruise control to turn off. Then the speedometer quit working altogether and so did the odometer. If I turned the truck off and restarted it, it would reset everything for a few miles then it would start all over again. I went to the Ford dealership and got it fixed. It cost $2500. Later doing research, I discovered this is a problem with this transmission and can be very dangerous as the truck can downshift dramatically which our did once. If I’ve been on ice or pulling my trailer, it could’ve been catastrophic. I feel like this should be a recall. I also feel like Ford should have to pay for this.

The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse(R), the rearview camera became inoperable. The contact stated that the rear-view camera image failed to function properly and appeared blurry and intermittently failed to operate as intended. The vehicle was taken to the dealer where it was diagnosed and determined that the camera module had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 200,000.

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rearview camera failed to display a clear image on the screen. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image intermittently operated as needed. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.

The contact 2016 Ford Expedition. The contact stated that while reversing, the rear-view camera displayed a foggy image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

The failed components are called "cam phasers." It is a known problem with the Ford 3.5 Ecoboost Engine (that even Ford is aware of). The cam phasers can fail, causing the timing chain to fail at any moment. They rattle upon startup of a cold engine. The failure of the original engineering is causing owners of this vehicle, along with the F150 and others, to have to spend anywhere from $3,000 to $5,000 in order to replace these. The problem has been confirmed by the Ford dealer. In order to visually examine the cam phasers, it requires something like 10+ hours to open the engine. You do not receive a warning light to replace cam phasers. It is merely an audio diagnosis. Ford SHOULD BE RESPONSIBLE for replacing these free of charge and replacing them with the newer versions of cam phasers, which apparently don't fail. Driving around with rattling cam phasers can leave you stranded!

The contact owns a 2016 Ford Expedition. The contact stated that while reversing at an undisclosed speed, the rearview camera was intermittently inoperative. While driving at an undisclosed speed, the accelerator pedal was depressed, and there was an abnormal sound coming from the engine compartment. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer, where it was diagnosed and determined that the engine fan needed to be replaced; however, parts were not available for the repairs. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

Rear-view camera is intermittently failing and often completely inoperative. Vehicle is under an active Ford safety recall for the rear-view camera, but there is currently no remedy available. The failure occurs while reversing and eliminates rear visibility, creating a clear safety risk of collision or injury to pedestrians or property. The issue has persisted without resolution despite the active recall. This vehicle is regularly driven and the defect materially impacts safe operation.

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while shifted into reverse, the rear-view camera intermittently failed to display a clear image, and the screen was black. An unknown message was displayed. The local dealer was contacted; however, parts for the recall repair were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 144,000.

Rear camera is inoperable or intermittent. It has been for over a year. Ford finally issued a recall notice I believe in September 2025. They have still not corrected the problem or even sent a letter confirming when it will be completed. I feel there should be reasonable time limit for them to repair my car.

I receive a recall 22S56 for the climate control blower motor it was replaced under warranty on 12/17/2024 about a year latter I noticed blower stopped working on 12/13/2025 coming from San Francisco because visibility was affected when defroster stopped working, then I called dealer on 12/23 /25 and they gave me an appointment for them see the vehicle, I asked then to repaired under recall warranty and dealer denied it. dealer saying is something else o not related. I called manufacturer stating the safety concern that defroster been affected because blower not working and they said its been a year and they can not help, now blower some times works, other times does not work or works very slow. Ford manufacturer open a case number CXH-XXX. I am reporting for Ford to extend warranty on the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When merging on the highway in the rain the vehicle locked up on me and almost killed me. I could have been seriously injured I could not stop the car and it slid along the highway at high speeds . Luckily was able to get to the shoulder

UNKNOWN

Camera goes blank when backing up

Blower motor which was under recall was repaired by dealership 4/18/25 continued to work intermittently following repair. As of inspection today, 10/2/2025 at same dealership, blower motor speed controller wiring harness/assembly has since gotten hot enough to melt wiring. Wiring assembly and speed controller must now be replaced by dealership at a cost of $352.56 which is not covered under the blower motor recall but should be.

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Vehicle was taken to Chipola Ford for Blower Motor Recall April 2025 and was replaced under recall. Since then, the blower motor intermittently fails and and no air will come out of the dash. The wiring for the blower motor under the dash gets extremely hot when the blower motor fails.

One of the anchor points for car seats in the 3rd row fell off when we tried to attach a car seat to the anchor point. We have owned the vehicle since 2022 and have not tried to use that anchor until now. There was no damage to the vehicle to cause this.

The vehicle stops accelerating randomly it’s been in the shop (Ford dealer) a few times and they are unable to pinpoint the issue. The warning lamps would come on after the vehicle fails to accelerate. It would lose power at any interval and coast until it’s fully stopped.

Rear camera fails intermittently. Phone stopped connecting through BlueTooth. Tried different phone. Still won’t connect. Tried resetting to factory settings. Nothing. Blower fan only works on 1 speed. Changed blower motor and wiring harness. Still not working. Changed the ccm73. Still won’t work. I accidentally found what I thought was a recall on APIM but dealer says there is no recalls.

The contact owns a 2016 Ford Expedition. The contact stated that while reversing, the rear camera intermittently displayed a blank image or a blue screen. The message "Camera Not Available" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

The front AC stopped blowing and it got excessively warm in the cab. I thought it may be the blower motor and wanted to start with fuses. Under the hood was so hot that when I tried to pull our a fuse my nails melted. Since then, sometimes it blows sometimes it doesn't but it does seem to be emanating excess heat. I'm unsure of true date of occurrence as I just purchased the vehicle on

Rear view camera went out. Mechanic traced it to a broken camera. 90,000 miles on vehicle when it went out.

The contact owns a 2016 Ford Expedition. The contact stated that the rearview camera displayed a distorted blue image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The message "Camera not Available" was displayed. However, while driving on the roadway, the camera operated as intended. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure and the contact was provided a case number and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the VIN was not included. The failure mileage was unknown.

The Backup camera. It Shows that blue or in and out quickly causing it not to work most of the time. The 2015 has a recall for this exact thing but not 2016.

The contact owns a 2016 Ford Expedition. The contact stated that while driving approximately 35 MPH and hauling a trailer attached to the tow hitch, the trailer suddenly detached from the vehicle. The trailer hitch had fractured due to extensive rust. The dealer was contacted and informed about the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 129,000.

The contact owns a 2016 Ford Expedition. The contact stated while driving 2 MPH, the accelerator was depressed, and there was a grinding sound coming from the rear-end of the vehicle. There were no warning lights illuminated. The vehicle was then taken to a dealer where it was diagnosed with rear differential failure. On a separate occasion, a year later the rear differential failure recured. The vehicle was taken to the dealer and the rear end was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 85,913.

The contact owns a 2016 Ford Expedition. The contact stated while starting the vehicle, the engine made a knocking sound. No warning light was illuminated. The contact related the failure to the cam phasers; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 148,000.

I experienced the same problem you are investigating in F-150’s: I was traveling on the highway at 75 miles per hour on cruise control - there was a really loud thunk and the Expedition unexpectedly downshifted to a lower gear, I hadn’t touched anything and there was no warning. It was really scary and has made me doubt the safety of this Expedition.

When backing up the camera goes out and I cannot see what is behind me. This keeps happening intermittently.

I was fastening my nephew in his carseat to get ready to leave and as I was buckling the croch part the one side was fastened and went to buckle otherwise and was pulling the buckle up to the clips to fasten and the fastened one came out. Does not stay latched while fastening otherwise with just a little pull on otherwise it unhooks. This happened while in home and buckling up to leave.

The contact owns a 2016 Ford Expedition. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power. The contact stated that the failure occurred while driving in the mountains and the vehicle was stuck in the middle of the road. The contact stated that after several attempts, the vehicle restarted. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred several times; however, the vehicle was taken to the dealer and the failure was not duplicated. The manufacturer was made aware of the failure. The failure mileage was unknown.

While driving on the highway my vehicle shut down and service lamp came on and while drifting tried to put transmission in neutral and restart but had to come to complete stop to restart engine in park. I was in third lane and had no warning before shut down and could not get to the shoulder. (almost got hit trying). I reported to the dealer and they said there was no fault codes stored. I was driving to work on a 4 lane street a week later and again it shut down without previous warning again and had to crash up onto the curb to get off street to again restart in park. dealer said again no codes and could not get it to duplicate problem after driving. It happened two more times so i looked into it myself and i read online that the Throttle body is the likely issue. i returned and paid to have the throttle body replaced. they said would not guarantee the issue would be resolved. it has been months and have had no issues since i had it replaced. They charged me $563.31 not including tax. I can not believe that you have to put a vehicle in park when it stalls to begin with but i also can not believe this issue was never recalled since it is a major safety issue and see lots of people and complained of the same issue.

The contact owns a 2016 Ford Expedition. The contact stated that the vehicle was making an abnormal rattling sound on cold starts. The contact stated that the failure recurred while driving from a complete stop and while coming to a stop. The contact also stated that the vehicle was experiencing rough idling. Additionally, the contact stated while driving at approximately 35 MPH, the vehicle inadvertently stalled. The check engine warning light was illuminated. The vehicle was taken to P&B Auto Repair Shop, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 128,000.

The contact owns a 2016 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle, but the failure recurred. The vehicle was taken to an independent mechanic, who determined that the throttle body needed to be replaced. The contact replaced the throttle body; however, while driving, the vehicle made an abnormally loud sound. The contact inspected the vehicle and discovered that the throttle body hose clamp had detached. The contact reconnected the hose clamp, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 85,605.

The contact owns a 2016 Ford Expedition. The contact stated that on several occasions, while in reverse(R), the contact observed a warning chime and a "Steering Assist Fault" message was displayed, and the steering wheel became firm. The contact stated that on other occasions while driving at various speeds, the steering wheel became stiff. The vehicle was taken to a dealer where it was diagnosed that the steering gear needed to be replaced. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

While driving on [XXX] at approximately 35 mph the vehicle displayed a wrench warning lamp and at same time vehicle went into limp mode. No power I had to coast to the side of road, engine running but no power. Turned engine off restarted vehicle and drove short distance home. Holiday Ford in Gordon, Texas was contacted they advised bring vehicle in for diagnostic test. Vehicle was driven to Holiday Ford dealership in Gordon, Texas for an appointment 4 days after the occurrence but on the way to dealership it occurred again turned engine off restarted an drove to dealership. Picked vehicle up same day but it occurred again . Took back to dealership, they kept vehicle for 4 days and advised they couldn’t find anything wrong. The vehicle has gone to limp mode 3 times. I was lucky very little traffic it would be very much safety hazard in moderate to heavy traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Expedition. The contact stated that the back-over prevention camera was inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and informed the contact that the VIN was not under recall for the failure. The failure mileage was approximately 53,000.