2014 Ford E-350

Defect. VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

Risk. The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy. VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.

Defect. Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy. MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

Defect. Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.

Risk. The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.

Remedy. Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.

Defect. New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy. New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

Defect. New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Defect. Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Defect. MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Defect. Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Defect. New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

Defect. Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.

Odometer Fraud. The contact purchased a 2014 Ford E-350. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 92,801. The contact later discovered that upon contacting the local DMV that the mileage was 114,252.

Carvana is attempting to sell this vehicle in Lehi, Utah. After speaking with the Ford dealership that worked on it for an “internal transmission repair” they told me the the vehicle’s engine is bad (full long block replacement is recommended and the dealership told me it’s dangerous) and needs a new engine. The previous owner was told this and then turned around and sold it to Carvana. I told Carvana this and they did nothing about it and it is still for sale. Please protect anyone looking to purchase this vehicle as it is not safe.

I WORK FOR THE UNIVERSITY OF CALIFORNIA SAN DIEGO FLEET SERVICES. WE HAVE SEVERAL 2014 FORD E-350'S IN OUR RENTAL FLEET. SOME TIME A FEW YEARS BACK MICHELIN RECALLED MANY OF THE LTX TIRES ON MANY OF OUR VANS. THE DOT CODE ON THE TIRES ON THIS VAN DID NOT FALL UNDER THE MICHELIN RECALL. AS YOU CAN SEE IN THE PHOTO THIS TIRE HAD A TREAD SEPARATION ON A REAR TIRE, VAN FULL OF PASSENGERS. WE ARE REALLY LUCKY THIS VAN DID NOT ROLL OVER. THIS HAPPENED TRAVELING ON THE HIGHWAY AT SPEEDS WITHIN THE POSTED LIMIT. THE TREAD AS IT CAME SEPARATED FROM THE TIRE DAMAGED THE UNDERCARRIAGE OF THE VAN & PULLED A LOOSE HEATER HOSE WHICH CAUSED COOLANT TO LEAK AND THE VAN OVER HEATED & LEFT A GROUP STRANDED IN THE DESERT. WE BELIEVE MICHELIN MAY WANT TO TAKE ANOTHER LOOK AT THE DATE CODES THAT SHOULD BE COVERED UNDER THIS RECALL. THE TIRE IN THE PHOTOS THAT STILL HAS TREAD WAS REMOVED FROM THE SAME VAN (SPARE POSITION) BEFORE IT FAILED. YOU CAN SEE IT WAS GETTING READY TO LOOSE THE TREAD AS WELL AND IT WAS NOT ON THE ROAD AND NOT EXPOSED TO EXCESSIVE SUN LIGHT. WE WILL SEND THESE TIRES BACK TO A MICHELIN DEALER & SEE WHAT THEY WILL DO FOR US.

STEEL RIM FAILURE. PURCHASED VEHICLE WITH 8000 MILES ON ODOMETER OCTOBER 2014. AS OF TODAY DECEMBER 2017 THE ODOMETER READS 141,000 MILES . I HAVE REPLACE ALL FOUR RIMS ON THIS VEHICLE ONE BY ONE. FIRST ISSUE I WAS LOOSING HUB CAPS WHILE DRIVING CONTINUOUSLY,I FINALLY GAVE UP AND TOOK ALL OFF,LEFT BARE RIMS. THEN THE SECOND ISSUE WAS RIMS CRACKING AND FAILING AT THE WELDED POINT WHERE THE SPOKES/STRUTS ARE ATTACHED. THE SAME FAILURE IS THE SAME PLACE OVER AND OVER. NOTICED THIS ISSUE WHILE DRIVING AND TPMS LIGHT WOULD COME ON,I WOULD PULL OVER AND BY THE TIME I GOT STOPPED THE TIRE WAS COMPLETELY FLAT. VERY DANGEROUS ISSUES FOR OTHER DRIVERS ON THE ROAD AS WELL AS MYSELF AND FAMILY .

I AM A REPRESENTATIVE FROM AN AUTO REPAIR FACILITY IN CHARGE OF THE REPAIRS AND MAINTENANCE OF A FLEET OF EMERGENCY VEHICLES. THIS IS AN AMBULANCE CONVERSION AND AT 38,323 MILES, IT WAS FOUND TO HAVE EXCESSIVE VERTICAL PLAY IN ALL FOUR TIE ROD ENDS UP TO 1/4" AND IN THE STEERING GEAR OUTPUT SHAFT. THERE IS NO LATERAL PLAY AS IN NORMAL WEAR OVER A LONGER PERIOD OF TIME. IT IS BELIEVED THIS IS A DEFECT IN MANUFACTURING AND IS A SAFETY HAZARD.

I AM A REPRESENTATIVE FROM AN AUTO REPAIR FACILITY IN CHARGE OF THE REPAIRS AND MAINTENANCE OF A FLEET OF EMERGENCY VEHICLES. THIS IS AN AMBULANCE CONVERSION AND AT 30,152 MILES, IT WAS FOUND TO HAVE EXCESSIVE VERTICAL PLAY IN ALL FOUR TIE ROD ENDS UP TO 1/4." THERE IS NO LATERAL PLAY AS IN NORMAL WEAR OVER A LONGER PERIOD OF TIME. IT IS BELIEVED THIS IS A DEFECT IN MANUFACTURING AND IS A SAFETY HAZARD.

I AM A REPRESENTATIVE FROM AN AUTO REPAIR FACILITY IN CHARGE OF THE REPAIRS AND MAINTENANCE OF A FLEET OF EMERGENCY VEHICLES. THIS IS AN AMBULANCE CONVERSION AND AT 56,701 MILES, IT WAS FOUND TO HAVE EXCESSIVE VERTICAL PLAY IN ALL FOUR TIE ROD ENDS UP TO 1/4." THERE IS NO LATERAL PLAY AS IN NORMAL WEAR OVER A LONGER PERIOD OF TIME. IT IS BELIEVED THIS IS A DEFECT IN MANUFACTURING AND IS A SAFETY HAZARD.

WHILE DRIVING THE VEHICLE THE SPARE TIRE BROKE OFF THE UNDERSIDE OF THE VEHICLE AND LANDEDON THE ROAD. THERE WAS A VEHICLE BEHIND US AND WAS ABLE TO AVOID THE TIRE.. THE BOLT HOLDING THE TIRE IN PLACE SHEARED OFF. THE VEHICLE IS ONLY ONE YEAR OLD AND RUST WAS NOT A FACTOR AS UPON FURTHER INSPECTOIN THE BOLD IN QUESTION STILL IS HAS HALF OF IT IN THE BRACKET A NON METAL BOLT AS IT IS WHITE IN APPEARANCE.

I RECENTLY RENTED AN RV FROM CRUISE AMERICA. I DO NOT HAVE THE VIN BUT FOR ID IT WAS THEIR UNIT 254869. IT WAS BUILT FOR CRUISE AMERICA BY FOUR WINDS ON A FORD E350 CHASSIS. ALMOST IMMEDIATELY I FOUND I COULD NOT DRIVE IT AT POSTED SPEED LIMITS. I FELT UNSAFE AT ANY SPEED OVER 60 MPH AND LESS DEPENDING ON WEATHER AND PAVEMENT CONDITIONS. THE POSTED LIMITS WERE 65-80 IN CO, WY, MT, AND SD. THE VEHICLE WAS LIGHT IN THE FRONT END AND NOTHING WE LOADED CAUSED THAT. EVERY GUST OF WIND, EVERY BUMP IN THE PAVEMENT, AND EVERY TRUCK BLAST PUSHED IT OFF LINE. ON ONE OCCASION, A TRUCK BLAST PUSHED ME ONTO THE SHOULDER AND BEFORE I COULD CORRECT IT, A SNOW POLE BROKE THE PASSENGER SIDE MIRROR. I REPORTED THIS TO CRUISE AMERICA WHEN WE RETURNED THE VEHICLE, AND AGAIN BY EMAIL. THEY DON'T SEEM TO BE CONCERNED THAT THIS VEHICLE AND OTHERS IN THEIR FLEET LIKE IT MAY BE UNSAFE TO OPERATE AT POSTED SPEED LIMITS. I AM ATTACHING TWO .JPGS. ONE IS OF THAT SPECIFIC VEHICLE AND CLEARLY SHOWS THAT IT RIDES HIGHER ON THE FRONT WHEELS. THE OTHER IS OF THE APPROXIMATE LOCATION ON US-191 BETWEEN ROCK SPRINGS AND JACKSON WY WHERE THE TRUCK BLAST PUSHED ME ONTO THE NARROW SHOULDER. I CONSIDER THAT VEHICLE, AND POSSIBLY OTHERS BUILT TO THE SAME SPECIFICATIONS, TO BE UNSAFE TO OPERATE AT HIGHWAY SPEEDS. CAN YOU DO SOMETHING ABOUT THIS? IF THIS IS NOT WITHIN YOUR JURISDICTION, WOULD YOU PLEASE ADVISE ME OF THE PROPER AGENCY TO SUBMIT THIS TO OR PASS IT ON? THANK YOU. *TR

WHILE STOPPED AT A THRUWAY REST AREA IN W. VIRGINIA. IT HAD BEEN RAINING QUITE A BIT ON THIS - OUR FIRST DAY OF VACATION. OUR NEW 2014 FORD E-350 WOULD NOT SHIFT OUT OF PARK! ALL OF THE DASH LIGHTS STARTED FLASHING, THEN STOPPED, THEN FLASHED AGAIN. THIS HAPPENED A FEW TIMES. THE TRUCK WOULD START WOULD NOT SHIFT OUT OF PARK. AFTER DISCUSSIONS WITH FORD ROADSIDE ASSIST, THE TRUCK WAS TOWED TO A FORD DEALER. THE MAIN ENGINE ELECTRICAL COMPONENT'S COMPARTMENT WAS NOT SEALED CORRECTLY, LETTING WATER INTO THE COMPARTMENT AND SHORTING OUT THE ELECTRICAL SYSTEM IN THE TRUCK. THE WHOLE ELECTRICAL COMPONENT HAD TO BE REPLACED. THANKFULLY, WE WERE STOPPED IN A REST AREA WHEN DISCOVERED AND NOT ON THE ROAD! THIS IS A SAFETY ISSUE, SINCE THE TRUCK COULD HAVE STALLED OUT AT ANY TIME WHILE DRIVING. THE FORD DEALER HAD THE TRUCK FOR 2 WEEKS, WHILE WORKING TO FIND AND FIX THIS ISSUE.

TL* THE CONTACT OWNS A 2014 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SEVERELY SHOOK AND VIBRATED. THE CONTACT INDICATED THAT THE VIBRATION APPEARED TO COME FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS. THE FAILURE WAS UNABLE TO BE DETERMINED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 363.

TL* THE CONTACT OWNS A 2014 FORD E-350. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE ADJUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2014 FORD E-350. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SMELLED A BURNING ODOR COMING FROM THE ENGINE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,280.

TL* THE CONTACT OWNS A 2014 FORD E-350. THE CONTACT STATED THAT FUEL FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE GENERATOR AND ON A DIFFERENT OCCASION THE FUEL VENTING SYSTEM WAS LENGTHENED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

WHILE TRAVELING ON THE HIGHWAY THE HUB CAP ON THE DRIVER?S SIDE REAR WHEEL CAME OFF. THE TRUCK HAD A LITTLE OVER 3000 MILES ON IT. I WAS DRIVING NORMALLY AND DIDN'T EVEN NOTICE WHEN THE HUB CAP CAME OFF. I ONLY NOTICED IT WAS MISSING WHEN I REACHED MY DESTINATION. I HAVE ATTEMPTED TO WORK WITH THE DEALER AND FORD CUSTOMER SERVICE. BOTH THE DEALER AND FORD MOTOR CORPORATION REFUSE TO SEE THIS AS A DEFECTIVE PART AND REFUSE TO WARRANTY THESE PARTS. I CAN REMOVE THE REMAINING HUB CAPS FROM MY TRUCK EASILY USING MY BARE HANDS. I HAVE MADE A VIDEO OF THIS HTTP://YOUTU.BE/7WPG9XSVYOG. I HAVE ALSO DEMONSTRATED THIS TO THE SERVICE MANAGER AT BLUEBONNET MOTORS OF SAN ANTONIO. THIS IS A DANGEROUS ROAD HAZARD AS THESE DEFECTIVE HUB CAPS CAN COME OFF AT ANY POINT ON THE ROAD AND CAUSE AN ACCIDENT BY HITTING OTHER MOTORISTS OR SWERVING TRYING TO AVOID IT. FORD REFUSES TO ACKNOWLEDGE THIS.

TL* THE CONTACT OWNS A 2014 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE TILTED SIDEWAYS AND SHOOK. THE DEALER REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50.

BUDGET RENTAL TRUCK DID NOT INSPECT THE CAR CARRIER RENTED TO ME. THREE HUNDRED MILES INTO THE TRAVEL, THE TIRE BLEW AND GOODYEAR DISCOVERED THAT THERE WAS NO BRAKE PAD, THE BRAKE FLUID WAS LEAKING, THE CALIBER, AND ROTOR WERE BAD. HAD THE TIRE NOT BLOWN, THIS COULD HAVE CAUSE A FATAL ACCIDENT. *TR