VCI Emergency Vehicle Specialists: Equipment
VCI Emergency Vehicle Specialists reported this defect to federal regulators on May 29, 2019 and put the number of vehicles at risk at 22. The repair is free for as long as the recall stands.
The defect
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
The risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
The remedy
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
15 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Ford F-550 | 8 | 10 | 0 | 0 |
| 2018 Ford Redundant F-350 | 0 | 2 | 0 | 0 |
| 2017 Ford E-350 | 13 | 4 | 1 | 1 |
| 2017 Ford F-450 | 21 | 4 | 2 | 2 |
| 2017 Ford F-550 | 14 | 5 | 1 | 2 |
| 2016 Ford E-450 | 17 | 4 | 1 | 2 |
| 2015 Ford F-450 | 6 | 2 | 0 | 0 |
| 2015 Ford Redundant F-250 | 1 | 2 | 0 | 0 |
| 2014 Ford E-350 | 17 | 11 | 1 | 0 |
| 2014 Ford E-450 | 5 | 3 | 0 | 0 |
| 2010 Ford E-450 | 5 | 7 | 0 | 1 |
| 2009 Chevrolet C4500 | 0 | 1 | 0 | 0 |
| 2009 Ford E-450 | 2 | 10 | 0 | 1 |
| 2006 Ford E-450 | 20 | 12 | 5 | 0 |
| 2005 Ford E-450 | 34 | 7 | 2 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V401000.
Full record for the 2018 Ford F-550 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →