Elkhart Coach: Equipment Adaptive/Mobility
Elkhart Coach reported this defect to federal regulators on Sep 24, 2014 and put the number of vehicles at risk at 437. The repair is free for as long as the recall stands.
The defect
Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy
Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.
18 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Ford E-350 | 17 | 11 | 1 | 0 |
| 2014 Ford E-450 | 5 | 3 | 0 | 0 |
| 2013 Ford E-350 | 13 | 9 | 0 | 1 |
| 2013 Ford E-450 | 12 | 2 | 0 | 0 |
| 2012 Ford E-350 | 16 | 12 | 1 | 0 |
| 2012 Ford E-450 | 4 | 4 | 0 | 0 |
| 2011 Ford E-350 | 19 | 20 | 0 | 3 |
| 2011 Ford E-450 | 7 | 10 | 1 | 0 |
| 2010 Ford E-350 | 17 | 18 | 0 | 1 |
| 2010 Ford E-450 | 5 | 7 | 0 | 1 |
| 2009 Ford E-350 | 10 | 27 | 2 | 0 |
| 2009 Ford E-450 | 2 | 10 | 0 | 1 |
| 2008 Ford E-350 | 39 | 32 | 0 | 3 |
| 2008 Ford E-450 | 6 | 8 | 0 | 0 |
| 2007 Ford E-350 | 18 | 35 | 1 | 2 |
| 2007 Ford E-450 | 12 | 11 | 2 | 2 |
| 2006 Ford E-350 | 53 | 39 | 2 | 7 |
| 2006 Ford E-450 | 20 | 12 | 5 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V595000.
Full record for the 2014 Ford E-350 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →