2018 Ford E-350

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes1
001
Power Train1
100
Electrical System1
000

4 safety recalls

Part 573 reports
Equipment19V466000
Filed Jun 18, 201952 vehiclesSvo Group Inc

Defect. SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

Risk. The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy. SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.

Exterior Lighting › Brake Lights19V342000
Filed May 3, 201917 vehiclesTaylor Made Ambulances

Defect. Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.

Risk. If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

Remedy. Taylor Made will notify owners and Whelen will replace the brake lights, free of charge. The recall began June 5, 2019. Owners may contact Taylor Made Ambulances customer service at 1-800-468-1310.

Exterior Lighting › Brake Lights19V236000
Filed Mar 26, 201936 vehiclesExcellance, Inc

Defect. Excellance, Inc. (Excellance) is recalling certain 2018 Ambulances and Emergency Vehicles built on Ford E-350, E-450, F-650, F-550 4x4, Chevrolet G4500, G4500 Diesel, C3500, G3500, Freightliner M2, International 4300, and Dodge 4500 chassis and equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

Remedy. Excellance has notified owners, instructing them to contact Whelen to have the brake lights replaced, free of charge. The recall began on March 21, 2019. Owners may contact Whelen customer service at 1-860-718-2331 or Execellance at 1-256-772-9321.

Seats19V205000
Filed Mar 18, 2019471 vehiclesQuality Van Sales, Inc.

Defect. Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy. Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.

What owners reported

Newest filings
Service Brakes1 injured
Filed Sep 11, 20194,200 milesMO

TL* THE CONSUMER OWNS A 2018 FORD E-350. THE CONSUMER STATED THAT WHILE TRAVELING AT A LOW RATE OF SPEED, THE CONSUMER ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL; HOWEVER THE VEHICLE FAILED TO OPERATE AS NEEDED. THE VEHICLE INSTEAD ACCELERATE FORWARD WHILE TRAVELING APPROXIMATELY 30 MPH. THE VEHICLE WENT INTO AN EMBANKMENT, DID NOT COLLIDE OR HIT ANYTHING, NO FRONT END DAMAGE, HOWEVER THE REAR OF THE VEHICLE WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY DUE TO NO COLLISION, A POLICE REPORT WAS FILED(BR-19-13326). THE CONTACT WAS TAKEN TO A LOCAL HOSPITAL AND SUSTAINED A FRACTURED BACK. THE CAUSE OF THE VEHICLE FAILURE WAS UNKNOWN. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP AND THEN TO A DEALER(TRI-LAKES MOTORS 180 STATE HIGHWAY F, BRANSON, MO 65616 417-334-7543). VIN NUMBER WAS UNAVAILABLE TO SEARCH IF THERE WAS A RECALL PLACED ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. *BF *AS

Electrical System
Filed Mar 9, 2019MA

THIS VEHICLE HAS A 12,500 GVWR. WE RECENTLY HAD THIS AT A FORD DEALER FOR A BROKEN LEFT REAR SUSPENSION. THE DEALER WEIGHED THE ENTIRE VEHICLE AND DETERMINED THE TARE WEIGHT TO BE 11,200 LBS. THIS IS A CLASS-C MOTORHOME AND IT WAS COMPLETELY EMPTY OF ANY AND ALL CARGO, NO LIQUIDS, WHICH IS CAPABLE OF CARRYING 40 GALLONS OF WATER AT 8.3 GALLONS PER POUND. THERE WAS LESS THAN 1/4 OF A TANK OF FUEL, OF A 55 GALLON TANK AND THE MANUFACTURER STATES THAT THIS IS A 4 PASSENGER VEHICLE. WITH THE MATH WE HAVE DONE, OF 40 GALLONS OF WATER AT 333.60 LBS AND 55 GALLONS OF GAS EQUATES TO 346.50 LBS. MY 4 MEMBERS OF MY FAMILY COMBINED WEIGH IN AT 800 LBS AND WITH ALL THE TOTALS ADDED TOGETHER I COME UP WITH 12, 680 GVWR. THIS VEHICLE HAS A RATED BY THE MANUFACTURER TOW CAPACITY OF 8,000 LBS. THE VEHICLE HAS MANY LARGE STORAGE BINS INCORPORATED INTO THE UNIT. BASED ON THE WEIGHTS DISPLAYED, I'VE ALREADY EXCEEDED THE GVWR. WITH THAT SAID, I CAN NOT LEGALLY DRIVE THIS VEHICLE WITH THE 4 MEMBERS OF MY FAMILY. MY STORAGE COMPARTMENTS ARE COMPLETELY EMPTY AND I HAVE NO CAMPING SUPPLIES ONBOARD, THAT INCLUDING POTS, PANS, CUPS, TOITLETRIES, CHAIRS, ETC.THE REASON FOR THIS NOTICE IS BECAUSE THE LEFT REAR SUSPENSION HAS FAILED IN ONLY 7,000 MILES TRAVELED. I'M FEARFUL THAT IF I DRIVE THIS AND HAVE ANY SITUATION ON THE ROAD, THAT MY INSURANCE COMPANY WILL INVALIDATE MY POLICY.

Power TrainCrash
Filed Apr 6, 20184,800 milesCA

I WAS MAKING A 3 POINT TURN, AND WHEN I PUT THE TRUCK INTO REVERSE IT JUMPED FORWARD INSTEAD OF GOING BACKWARD, CAUSING THE VEHICLE TO STRIKE POWER POLE CABLES.

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 1997
YearComplaintsRecallsFiresDeathsAssessment
20270100Routine
20260100Routine
20252100Routine
20242100Routine
20232200Routine
202214300Routine
202122600Routine
20202000Routine
20193010Routine
2018 — this page3400Routine
201713410Routine
20165300Routine
20157200Routine
2014171110Routine
201313900Routine
2012161210Routine
2011192000Routine
2010171800Routine
2009102720Routine
2008393200Routine
2007183510Routine
2006533920Routine
2005551620Routine
2004461111Fatalities reported
200346841Fatalities reported
200253510Routine
200152430Routine
200059832Fatalities reported
199972932Fatalities reported
199863810Routine
199779562Fatalities reported
199650310Routine
199569331Fatalities reported
199451550Routine
199343340Routine
199241340Routine
199119120Routine
199023210Routine

Compare every E-350 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 18, 2019. Source: NHTSA Office of Defects Investigation.