2009 Ford E-350

Defect. New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy. New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

Defect. New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Defect. Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Defect. MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Defect. Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Defect. Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.

Defect. New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

Defect. Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.

Defect. Advanced Wheels of Technology, Inc. (Advanced Wheels) is recalling certain model year 2008-2010 Ford E-350 vehicles modified by Advanced Wheels and equipped with Braun NCL-2, and NVL-2 wheel chair lifts manufactured November 20, 2006, through September 10, 2010. Over time, and with frequent use, the roll stop latches on the outer barrier of the lifts in these vans may become bent or misaligned.

Risk. A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.

Remedy. Braun Corporation notified all of the vehicle owners, and Advanced Wheels replaced the recalled parts with new parts, free of charge. Owners may contact Advanced Wheels customer service at 1-860-653-8064.

Defect. Cummings Mobility Conversion & Supply, Inc. (Cummings) is recalling various model year 1994-2011 Ford and Chevrolet vans equipped with Braun NCL-2, and NVL-2 wheel chair lifts manufactured November 20, 2006, through September 10, 2010. Over time, and with frequent use, the roll stop latches on the outer barrier of the lifts in these vans may become bent or misaligned.

Risk. A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.

Remedy. Braun Corporation notified all the vehicle owners, and Cummings Mobility replaced the recalled parts with new parts, free of charge. The recall was completed as of April 10, 2014. Owners may contact Cummings customer service at 1-800-639-5438.

THIS CAR BASSED FOR LAST 2 SMOG CHECKS AND STILL THE LIGHT FOR CHECK ENGINE ON ? AND I HAVE VIDEO FOR THAT. / PLUS THE LAST INSPECTION 03/02/2017 IN CARFAX I SEE SOMETHING WRONG ( I SEE THAT IT WAS A RENTAL VEHICLE SO 81,963 MILES IN A LITTLE OVER TWO YEARS IS NOT UNCOMMON. WE ARE ALSO SHOWING THAT ON 7/13/2012 THE VEHICLE WAS SERVICED AND AT THAT TIME THE ODOMETER READING WAS RECORDED AS 153,548 MILES. CA DMV REPORTED THAT THIS VEHICLE HAD 155,061 MILES ON 8/6/2012. BOTH THESE ODOMETER READINGS ARE HIGHER THAN 98,384 MILES AND THEY BOTH COME FROM DIFFERENT SOURCES. THEREFORE IT APPEARS THAT THE 3/2/2017 ODOMETER READING OF 98,384 MILES IS IN ERROR

TL* THE CONTACT OWNS A 2009 FORD E-350. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND DID NOT RESTART. THE CONTACT CALLED THE DEALER AND THE TECHNICIAN STATED THAT THE FLY WHEEL DETACHED FROM THE MOTTO. THE TECHNICIAN ALSO STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 159,000.

TL* THE CONTACT OWNS A 2009 FORD E350. THE CONTACT STATED THAT WHILE PARKED, THE REAR DRIVER SIDE TAIL LIGHT CAUGHT FIRE. THE FIRE EXTINGUISHED INDEPENDENTLY. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

THIS IS A 2009 15 PASSENGER CHURCH VAN WITH 17000 MILES. THE VAN IS METICULOUSLY CARED FOR AND MAINTAINED INSIDE AND OUT. THE VEHICLE IS LIGHTLY USED. IT WAS DISCOVERED DURING A PRE-TRIP INSPECTION THAT THE RIGHT SIDE, 3RD ROW PASSENGER SEATBELT THAT SHOULD BE ATTACHED TO THE FRAME OF THE VEHICLE (ABOVE THE PASSENGER'S SHOULDER) WAS DISCONNECTED. FURTHER INSPECTION SHOWED THAT THE THREADING OF THE BOLT AND THE THREADING TO THE CORRESPONDING NUT WELDED TO THE FRAME WAS STRIPPED SMOOTH. THERE WAS NO OTHER EVIDENCE OF DAMAGE TO THE AREA SURROUNDING THE STRIPPED PARTS (I.E. DAMAGE TO INTERIOR MOLDING, FABRIC OR THE SEAT BELT WEBBING AND HARDWARE.) THE DAMAGE SEEN ON THE BOLT IS CONSISTENT WITH A BOLT THAT HAS BEEN OVER TORQUED OR CROSS THREADED. THIS IS CLEARLY SOMETHING THAT HAS OCCURRED IN MANUFACTURING. A FORD DEALERSHIP IN HAGERSTOWN, MARYLAND HAS INSPECTED THIS AND CONCURS THAT THE BOLT WAS OVER TORQUED OR CROSS THREADED. *TR

FORD E-SERIES VANS. 2009-2012 E150, AND E350 BOTH AS VANS, AND AS PASSENGER SHUTTLES I AM A COMMERCIAL DRIVER, I'VE SPENT MY LIFE WITH FORD VANS (HAVE NOT DRIVEN 04-08) 09+ NEWER VANS OCCASIONALLY DO NOT STOP BELOW 15MPH ABS OVER SENSITIVE AND EASILY CONFUSED BY SLIGHT DOWNGRADES, POTHOLES, SAND, RR TRACKS, LIGHT SNOW OVER COMPACT SNOW, WET BRICK, OR SLIGHT ICE TOO OFTEN I MUST RELY UPON DOWNSHIFTING TO STOP BEFORE THE INTERSECTION NUMEROUS VANS, VARIOUS TIRE CONDITIONS (GREAT TO POOR), ALL HAVE THE SAME ISSUE CAN TAKE 13-20 SECONDS TO GO FROM 15MPH TO 0MPH RELYING ON ABS ALONE, WHICH OUR OTHER VEHICLES ARE JUST FINE ON THE SAME STRETCH OF ROAD (STOP IN ABOUT 3-5SECS) THE ABS IS AMAZINGLY GOOD ON LEVEL GROUND, BUT SLIGHT DOWNGRADES + A PREVIOUS LISTED ELEMENT CONFUSES THE SYSTEM AND WILL DENY THE DRIVER BRAKE PRESSURE THE ABS IS DANGEROUS IN WINTER (OCCASIONALLY) I WAS DRIVING THESE FANS OVER 40 HOURS A WEEK, EVERY WEEK SINCE WE GOT THEM IN 09'. I LEARNED TO DRIVE ON A 94, OUR WORK HAD A 95 AND AN 03, WHICH WERE FINE IN WINTER (BUT BROKE DOWN AFTER MY FIRST YEAR OF EMPLOYMENT THERE). THE 09'S AND NEWER WERE THE PROBLEM. THE TRACTION CONTROL SET A NEW LEVEL OF DANGER IN FLUFFY SNOW. SOMETIMES THESE RWD VANS WOULD UNDERSTEER, BUT THE TC WAS OVER ZEALOUS AND YOU COULD NOT CORRECT UNDER STEER. THE TC COULD NOT BE COMPLETELY TURNED OFF EITHER. SO THEY WOULD BE STUCK ON THE ICE, AND UNSTEERABLE IN THE FLUFFY STUFF I'VE BEEN DRIVING FOR 15 YEARS, NEVER HAD AN ACCIDENT, I STUDY RALLY

ON 03/15/11 SPARK PLUG #6 BLEW OUT OF THE HEAD OF ENGINE CAUSING A STRONG SMELL OF GASOLINE. ON 06/01/11 SPARK PLUG #3 BLEW OUT SAME ODORS RESULTED. DEALER RETHREADED HOLE(S). METAL SHAVINGS COULD NOW BE IN THE HEAD OF THE ENGINE CAUSING MORE DAMAGE. DEALER SAYS THIS IS NOT A PERMANENT REPAIR AND MAY HAPPEN AGAIN. THIS IS A FIRE HAZARD. GASOLINE COULD IGNITE CAUSING A FIRE AND/OR IMPAIRED VISION. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SUBJECT:ESC IS NOT REALLY STANDARD ON THE FORD E350 COMMENTS: I DRIVE A 2009 E350 COMMUTER VAN THAT DOES NOT HAVE ESC. BUT YOUR WEB SITE SAFECAR.GOV INDICATES THAT ESC HAS BEEN STANDARD ON THIS VAN SINCE 2006. IN FACT, FORD SELLS CONVERSION VANS WITHOUT ESC AND THE NC DOT SPECIFIES THEM FOR PURCHASE. PERHAPS AS MANY AS 48 OTHER STATES DO THE SAME. SEE THIS STORY: HTTP://ABCLOCAL.GO.COM/WTVD/STORY?SECTION=NEWS/ABC11_INVESTIGATES&ID=7293228 I THINK THE NHTSA NEED TO CLEAN UP THEIR ACT AND START GETTING THE WORD OUT ON THIS. NC QUICKLY CHANGED THEIR POLICIES WHEN THEY LEARNED THE FACTS. PERHAPS THE OTHER STATES AND OTHER FLEET/COMMERCIAL BUYERS WOULD DO THE SAME IF YOU COULD RAISE AWARENESS ON THIS ISSUE. *TR

FORD FULL SIZE VAN WHEN YOU OPEN REAR DOORS TO LOAD OR UNLOAD , THE DOORS BLOCK ALL LIGHTS, TURN SIG , TAIL LIGHTS,4-WAY FLASHERS AND BREAK LIGHTS . THE ONLY LIGHT YOU HAVE IS DOME. SOMEBODY WILL GET HURT OR KILLED.*TR

SUSPICIOUS FIRE DETERMINED BY FIRE MARSHALL AS ORIGINATING IN THE ENGINE COMPARTMENT/PASSENGER SIDE THAT TRAVELED THROUGH THE FIRE WALL, ALONG THE WIRING IN THE WALL TO THE GAS TANK WHICH THEN CAUGHT FIRE WHICH SPREAD TO ENTIRE VEHICLE. DAMAGE TO DRIVEWAY AND OVERHEAD TREES AND MINOR DAMAGE TO CAR PARKED IN FRONT OF VAN. VEHICLE IS ONLY 3 MONTHS OLD, NEVER HAD REPAIRS AND CAUGHT FIRE IN THE MIDDLE OF THE NIGHT SITTING IN A DRIVEWAY, NOT RUNNING. FORD D-350 EXTENDED CAB. $5,000 WORTH OF PERSONAL PROPERTY AND $10,000 WORTH OF COMPANY PROPERTY WAS LOST IN THE FIRE. *TR

MARCH 30, 2009 VPSI, INC. 165-U NEW BOSTON STREET SUITE 286 WOBURN, MA 01801 ATTENTION: MELISSA ZAMPITELLA, NEW ENGLAND AREA MANAGER THE PURPOSE OF THIS LETTER IS TO MAKE YOU AWARE OF WHAT I BELIEVE TO BE A SIGNIFICANT SAFETY ISSUE WITH THE 2009 E-350 FORD VANS WHICH VPSI PROVIDES TO MASSRIDES PARTICIPANTS. RECENTLY THE VAN POOL FOR WHICH I AM COORDINATOR WAS PROVIDED A 2009 FORD VAN IN EXCHANGE FOR OUR VAN THAT REQUIRED SERVICE. DURING THE RIDE TO CAPE COD I NOTICED A DISTINCT DIFFERENCE IN HANDLING FROM THE VAN WE CURRENTLY HAVE, A 2007 FORD. THE VAN SWAYED EXCESSIVELY AT HIGHWAY SPEED AND PRESENTS A CLEAR DANGER! THIS IS PARTICULARLY NOTICEABLE WHEN OTHER VEHICLES PASS. I HAD TO SLOW DOWN TO ELIMINATE THE SWAYING!! THIS WAS ALSO NOTICED BY TWO OTHER DRIVERS OF THE VAN ON SEPARATE OCCASIONS; MARCY MAENPAA AND DAVID STANFORD. BOTH FOUND THE VAN TO BE EXTREMELY DIFFICULT TO CONTROL AND TOLD ME THAT THEY FELT THEY WERE UNABLE TO DRIVE THE VAN SAFELY AND THEREFORE WOULD NOT DRIVE IT IN THE FUTURE. AN INTERESTING SIDEBAR IS THAT WHILE PARKED AT NORTH STATION AWAITING TWO RIDERS, THE DRIVER WAS APPROACHED BY THE DRIVER OF AN IDENTICAL VAN ASKING IF WE HAD HANDLING ISSUES WITH THE VAN. I BELIEVE THIS ISSUE GOES BEYOND THE ONE VAN WE HAD BUT IMPLIES IT MAY BE A FACTORY DEFECT. SINCE THESE VANS TYPICALLY HAVE UPWARDS OF 14 PASSENGERS, AN ACCIDENT COULD BE LIFE THREATENING TO NOT ONLY THE MEMBERS OF THE VAN POOL BUT ALSO TO OTHERS ON THE ROADWAY. ALL THE MEMBERS OF THE VAN POOL FELT