33 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
Most common 2004 Ford E-350 problems
13 of the 46 complaints (28%) are about the fuel system.
Component
Reports
Crashes
Fires
Injuries
Fuel System, Diesel · fuel system
9
0
0
0
Fuel System, Diesel › Storage › Tank Assembly · fuel system
3
0
0
0
Electrical System
3
0
0
0
Tires
2
0
0
0
Steering
2
0
0
0
Seat Belts › Rear/Other
2
0
0
0
Power Train › Automatic Transmission · transmission
2
0
0
0
Equipment › Appliance › Air Conditioner
2
0
0
0
Equipment Adaptive/Mobility
2
0
0
1
Engine and Engine Cooling › Engine › Diesel · engine
2
0
0
0
11 safety recalls
Part 573 reports
Fuel System, Gasoline › Storage › Tank Assembly11E047000
Filed Nov 8, 201117 vehiclesFord Motor Company
Defect. FORD IS RECALLING CERTAIN REPLACEMENT FUEL TANKS THAT COULD BE INSTALLED INTO MODEL YEAR 2004 THROUGH 2008 E-150, E-250, AND E-350 VANS AND WAGONS. THE AFFECTED FUEL TANKS HAVE AN EXTRA OBDII SENSOR HOLE ON THE TOP OF THE TANK THAT MAY NOT BE PROPERLY SEALED AND MAY LEAK FUEL.
Risk. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
Remedy. FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL TANKS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 28, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-800-232-5952.
Filed Mar 27, 200952 vehiclesVan Conversions of Lehigh Valley Inc.
Defect. VAN CONVERSIONS IS RECALLING 52 MY 2004-2007 FORD E-150, E-250 E-350 AND MY 2006 GM SAVANNA 3500 VANS BUILT ON FORD AND GM CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEM ACCESSIBLE FOR MOTOR VEHICLES," THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Risk. A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Remedy. VAN CONVERSIONS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR VAN CONVERSIONS AT 610-837-0707.
Filed Mar 27, 200974 vehiclesVan Conversions of Lehigh Valley Inc.
Defect. VAN CONVERSIONS IS RECALLING 74 MY 2004-2007 FORD E-150, E-250 E-350 AND MY 2006 GM SAVANNA 3500 VANS BUILT ON FORD AND GM CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Risk. THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
Remedy. VAN CONVERSIONS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR VAN CONVERSIONS AT 610-837-0707.
Defect. MOBILITYWORKS IS RECALLING 133 MY 2005-2006 FORD E250, MY 2000, 2004-2006 E350, MY 2000, 2005 E450, MY 2005-2006 GMC 2500, GMC 3500, AND MY 2006 DODGE 2500 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Risk. A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Remedy. MOBILITYWORKS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITYWORKS AT 1-800-769-8267.
Defect. MOBILITYWORKS IS RECALLING 224 MY 2007-2008 FORD E150, MY 2006-2008 E250, MY 2004-2007 E350, MY 2006 E450, MY 2005-2007 CHEVROLET 2500, MY 2007 CHEVROLET 1500, AND MY 2006 DODGE 2500 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Risk. THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
Remedy. MOBILITYWORKS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITY WORKS AT 1-800-769-8267.
Defect. CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy. UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Filed Jun 10, 2005180,104 vehiclesFord Motor Company
Defect. CERTAIN PICKUP TRUCKS, SPORT UTILITY VEHICLES AND VANS EQUIPPED WITH 6.0L DIESEL ENGINES MAY EXPERIENCE STALLING WITHOUT WARNING WHILE DRIVING AND MAY OR MAY NOT RESTART.
Risk. SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
Remedy. DEALERS WILL UPGRADE THE FUEL INJECTION CONTROL MODULE (FICM) WIRE HARNESS OR REPLACED, AND/OR HAVE A NEW INJECTION CONTROL PRESSURE (ICP)) SENSOR CONNECTOR INSTALLED FREE OF CHARGE. THE RECALL BEGAN ON JULY 22, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Defect. ON CERTAIN VANS BUILT ON FORD E250/E350 CHASSIS AND EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
Remedy. DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR ACCUBUILT AT 419-222-1501.
Defect. ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
Remedy. DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.
Filed Sep 13, 2004214,849 vehiclesFord Motor Company
Defect. ON CERTAIN VANS, A DIODE IN THE ANTI-LOCK BRAKING SYSTEM (ABS) MODULE MAY EXPERIENCE AN ELECTRICAL SHORT.
Risk. THE ELECTRICAL SHORT MAY CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, OR THE MODULE MAY OVERHEAT RESULTING IN A BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION MAY OCCUR WHILE THE VEHICLE IS BEING DRIVEN OR UNATTENDED.
Remedy. DEALERS WILL INSTALL A NEW FUSE IN THE ABS CIRCUIT AND INSTALL A HEAT SHIELD OVER THE ABS MODULE. THE RECALL BEGAN ON OCTOBER 15, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673. ALSO FORD IS EXTENDING THE LIMITED WARRANTY (FOR A ONE TIME REPLACEMENT) OF THE ABS MODULE FOR A TOTAL OF 10 YEARS OR 150,000 MILES FROM THE WARRANTY START DATE, WHICHEVER OCCURS FIRST. IF YOUR VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL SEPTEMBER 30, 2005.
Filed Sep 13, 2004253,076 vehiclesFord Motor Company
Defect. ON CERTAIN VANS, THE AIR FILTER ELEMENT MATERIAL PROCESS RESULTED IN AN AIR FILTER PAPER ELEMENT THAT CAN SMOLDER OR BURN. THIS CHANGE IN FILTER PAPER COMPOSITION COMBINED WITH THE CONFIGURATION OF THE AIR INDUCTION SYSTEM, MAY ALLOW HOT CARBON PARTICLES TO CONTACT THE AIR FILTER ELEMENT DURING CERTAIN DRIVING CONDITIONS THAT CREATE HOT PARTICLES.
Risk. THESE HOT PARTICLES MAY IGNITE THE AIR FILTER ELEMENT WITH THE POTENTIAL FOR AIR INDUCTION SYSTEM DAMAGE OR UNDERHOOD FIRE.
Remedy. DEALERS WILL INSPECT AND REPLACE THE AIR FILTER ELEMENT. THE RECALL BEGAN SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673. ALSO FORD IS EXTENDING THE LIMITED WARRANTY (FOR A ONE TIME REPLACEMENT) OF THE ABS MODULE FOR A TOTAL OF 10 YEARS OR 150,000 MILES FROM THE WARRANTY START DATE, WHICHEVER OCCURS FIRST. IF YOUR VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL SEPTEMBER 30, 2005.
All 11 campaigns on file, newest first.
What owners reported
Newest filings
Engine
Filed Aug 21, 201765,000 milesWA
AT 68,450 MILES, SEVERAL ISSUES OCCURRED: 1) OIL PRESSURE SWITCH BLEW OUT OF THE HOUSING, 2) OIL WAS VISIBLE IN COOLANT, 3) OIL WAS LEAKING FROM ENGINE, 4) IDLE VACILLATED UP AND DOWN W/O ANY ACTION ON PART OF THE USER. TOOK VAN TO DEALER, WHO CLAIMED TO HAVE REPAIRED THESE ITEMS. INSPECTION OF THE "REPAIRED VEHICLE" REVEALED OIL STILL DRIPPING OFF ENGINE ONTO GROUND. WAS TOLD THAT THIS WAS "NORMAL" AND WOULD DISAPPEAR. HOWEVER, THIS DID NOT HAPPEN. ENGINE HAS CONTINUED TO LEAK AND OIL CONTINUES TO MIX WITH COOLANT FLUID, EVEN AFTER FLUSHING SYSTEM TWICE SINCE REPAIR. DESPITE NUMEROUS CALLS TO DEALER, PROBLEM HAS NOT BEEN FIXED. ENGINE HAS LESS THAN 13K ADDITIONAL MILES ON IT SINCE "REPAIR" AND OIL IS STILL LEAKING. LEAK CONTINUES TO GET WORSE WITH TIME. I BELIEVE THIS IS A MANUFACTURER'S DEFECT AND SINCE THE ENGINE HAS FAR LESS THAN 100K MILES ON IT, SHOULD BE REPAIRED AS A WARRANTY ITEM. MIXING OF OIL AND COOLANT IS A SAFETY HAZARD AND NEEDS TO BE PROGRAMMATICALLY ADDRESSED BY FORD.
Electrical System
Filed Nov 30, 2015NY
ALL GAUGES STOP WORKING WHEN IT RAINS BUT STARTS AND RUNS OK. POWER WINDOWS DO NOT WORK WHEN IT RAINS BUT STARTS AND RUNS OK.
Air Bags1 injured
Filed Jun 24, 2015177,000 milesDC
TL* THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED BURNS ON BOTH FOREARMS, BUT DID NOT RECEIVE MEDICAL ATTENTION. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 177,000. THE VIN WAS UNAVAILABLE.
Fuel/Propulsion System
Filed Feb 2, 201552,000 milesMI
TL* THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTOR, FUEL TANK, FUEL PUMP, AND THE ENGINE NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE SILVER COATING IN THE FUEL TANK WAS FROM ONE OF THE DAMAGED PARTS. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. UPDATED 04/07/15*LJ UPDATED 11/3/15*JS
EngineFire
Filed Oct 21, 201383,000 milesFL
TL* THE CONTACT OWNS A 2004 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, HE NOTICED SMOKE COMING FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO THE DEALER AND TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. BOTH TECHNICIANS ADVISED THE CONTACT THAT THE EGR COOLER AND THE HEAD GASKET WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Tires
Filed Jun 19, 201353,419 milesNV
SIDEWALL SEPARATED COMPLETELY ON ONE TIRE AND THE TREAD IS SEPARATING FROM THE BODY IF ANOTHER TIRE. BOTH TIRES ARE THE SAME MAKE AND MODEL. DEAN MUD TERRAIN SXT M+S LT245/75-R16 DOT ON TIRE WITH SIDEWALL SEPARATION UP11-DNW-0108 DOT ON TIRE WITH TREAD LUG SEPARATION UP11-DNW-0108 FAILURES OCCURRED AT THE SAME TIME ON A 2004 FORD E350 ECONOLINE. DURING FREEWAY OPERATION, OPERATOR FELT A RUMBLE AND SLOWED AND PULLED OVER TO THEN NOTICE THE SIDEWALL HAD SEPARATED. HE THEN ALSO NOTICED THE REAR. CHANGED TIRES TO A DIFFERENT BRAND AND CONTACTED COOPER THE PARENT COMPANY OF DEAN TO SEE IF THERE WAS A RECALL. NO RECALL WAS STATED UNDER THEIR COMPANY. FOUR OF THE TIRES ON THE VAN ARE UNDER WARRANTY AND THEY DIRECTED ME TO CONTACT A LOCAL DISTRIBUTOR TO CHANGE THEM. STILL HAVE THE TIRES AND HAVE YET TO CHANGE THEM OUT. *TR
Structure › Body
Filed Sep 26, 2012IL
TL* THE CONTACT OWNS A 2004 FORD E350. EQUIPPED WITH BF GOODRICH T/A A/S TIRES, SIZE: LT245/75R16. THE CONTACT STATED THAT RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 12T019000 (TIRES: TREAD/BELT) WAS RECEIVED JULY OF TWO THOUSAND TWELVE. THE CONTACT BELIEVED THAT THE WAIT FOR THE REPAIRS HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE DOT NUMBER AND VIN WERE NOT AVAILABLE.
Electrical System
Filed Aug 29, 201293,000 milesMA
TL* THE CONTACT OWNS A 2004 FORD E-350. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WOULD STUTTER AND THEN STALL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FUEL INJECTION CONTROL PRESSURE SENSOR FAILED. THE CONTACT REFERENCED NHTSA RECALL CAMPAIGN ID NUMBER: 05V270000 (ELECTRICAL SYSTEM: WIRING) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 93,000.
Equipment Adaptive/Mobility
Filed Mar 22, 2012VA
DVD PLAYER WILL NOT EJECT CD'S. *TR
Fuel System, Diesel
Filed Sep 8, 201150,800 milesFL
TL* THE CONTACT OWNS A 2004 FORD E-350. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE POWER WHEN ACCELERATING AND THEN STALL. THE CONTACT WOULD HAVE TO WAIT THIRTY MINUTES BEFORE THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT STATED THE FAILURE WOULD OCCUR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THERE WAS NO SOLUTION TO THE PROBLEM. THE CONTACT DID RESEARCH AND FEELS THE PROBLEM IS CAUSED BY THE FUEL TANK DELAMINATING. THE FAILURE MILEAGE WAS 50,800 AND THE CURRENT MILEAGE WAS 120,000.
Fuel System, Diesel
Filed Sep 4, 201150,000 milesFL
I AM THE ORIGINAL OWNER OF A 2004 FORD E 350 DIESEL,IT HAS BEEN IN THE SHOP MANY OF TIMES FOR THE SAME PROBLEM TRUCK STOPS RUNNING IN MIDDLE OF INTERSECTIONS, HIGHWAYS ETC DOES NOT START AND NEEDS TO BE TOWED.FORD DEALERSHIP HAS NO IDEA WHAT IS WRONG WITH TRUCK, I GET TRUCK BACK SAME THING HAPPENS. REPEATEDLY. NOW THAT THE TRUCK IS OUT OF WARRANTY SAME THING HAPPENS RESULT: DELAMINATING FUEL TANK, LITTLE SLIVERS OF PAINT CLOGGING FUEL LINES, PUMPS AND INJECTORS. *TR
Fuel System, Diesel
Filed Jan 15, 2011154,000 milesMO
FUEL TANK DELAMINATION IN MY 2004 FORD E-350 HAS CAUSE A NEED FOR AN EXPENSIVE TOTAL FUEL SYSTEM REPLACEMENT. OBVIOUSLY IT IS A HUGE PROBLEM AS THERE ARE MANY COMPLAINTS ONLINE OF THE EXACT SAME PROBLEM ALL OVER THE COUNTRY. FORD SAYS ITS THE BIO DIESEL THAT IS CAUSING THE PROBLEM, BUT ITS FUNNY HOW DODGE AND CHEVY AREN'T HAVING ANY PROBLEMS... *TR
Fuel System, Diesel › Storage › Tank Assembly
Filed Sep 7, 2010113,000 milesNY
TL*THE CONTACT OWNS A 2004 FORD E350 SD. THE FUEL TANK DETERIORATED AND THE PARTICLES THAT COMES OFF OF THE TANK CLOGGED THE FUEL INJECTORS. THE FAILURE PREVENTED FUEL FROM GETTING INTO THE ENGINE WHICH MADE THE VEHICLE DRIVE 15 MPH TO INCLUDE A ROUGH START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT IT WOULD COST OF $4500 TO SEAL THE FUEL TANK. THE REPAIRS WERE NOT COVERED UNDER WARRANTY OR RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 113,000.
Engine and Engine Cooling
Filed Apr 9, 2010196,000 milesMD
VEHICLE CUTS OUT DURING DRIVING . *TR
Fuel System, Diesel › Storage › Tank Assembly
Filed Mar 1, 201079,800 milesNY
TL*THE CONTACT OWNS A 2004 FORD E350 ECONOLINE WITH 79800 MILES. THE CONTACT NOTICE THAT THE WARNING LIGHT ON HIS INSTRUMENT PANEL CAME ON STATING THAT THERE WAS WATER IN THE FUEL. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO STATED THAT THE LINING IN THE FUEL TANK HAD DELAMINATED. THE CONTACT WAS TOLD THAT HIS FUEL SYSTEM NEEDED TO BE REPLACED.
Fuel System, Diesel
Filed Aug 21, 2009128,000 milesGA
VAN STOPPED RUNNING IN FREEWAY 2004 FORD E-350 DIESEL PROBLEM WITH TANK DELAMANATION 4 VANS SAME THING ALL CAME TO A STOP IN THE ROADWAY. *TR
Power Train › Automatic Transmission
Filed Jul 13, 20092,200 milesTN
5 SPEED AUTOMATIC TRANSMISSION OCCASIONALLY JUMPS OUT OF DRIVE DURING NORMAL OPERATION OF VEHICLE, ENGINE REVS FOR A SECOND OR TWO, THEN TRANSMISSION SLAMS BACK INTO DRIVE. *TR
Fuel System, Diesel
Filed May 27, 2009PA
VEHICLE LOST POWER 4 DIFFERENT TIMES. FUEL PUMP EXCESS NOISE, FUEL PUMP CLOGGED. DEALER CONTACTED FORD MOTOR CORP WHO BLAMED CONDITION ON DIESEL FUEL. FUEL PUMP WAS REPLACED AS WELL AS FUEL FILTERS AND FUEL TANK. WE ARE OUT $3000.00 FOR THE REPAIRS.
Power Train
Filed Apr 20, 2009100,699 milesCA
I HAVE A FORD E-350 SUPER DUTY VAN THAT HAS HAD DRIVABLE PROBLEMS SINCE IT WAS NEW. AFTER MANY TRIPS TO DEALERSHIPS I WAS TOLD THAT THERE WAS NO FIX AT THIS TIME AND FORD SHOULD COME OUT WITH A FIX IN THE FUTURE. THE ENGINE DIES WHEN HOT AT TIMES CAUSING HARD BRAKING AND LOSS OF STEERING. AT 100699 MILES, JUST 699 MILES OUT OF WARRANTY THE ENGINE QUITE RUNNING WHEN HOT. IF IT SITS FOR 6 OR MORE HOURS IT WILL RESTART AND RUN FOR ONLY 20 MINUTES. FORD TOLD ME IT WAS NO LONGER UNDER WARRANTY AND WOULD PROVIDE NO ASSISTANCE. *TR
Fuel System, Diesel
Filed Apr 11, 200930,000 milesNY
FUEL TANK LINER IS SEPARATING CAUSING CORROSION AND RUST IN THE FUEL TANK. FORD REFUSES TO WARRANTY THE PROBLEM. THEY ARE BLAMING IT ON THE DIESEL FUEL, WHICH IS INACCURATE. I HAVE ONE CONFIRMATION FROM A CUSTOMER THAT THEY FINALLY COVERED HIS REPAIR, HOWEVER, HE HAD TO LODGE COMPLAINTS WITH BOTH THE NHTSA AND THE BBB. SO I AM OFFICIALLY LODGING A COMPLAINT AGAINST FORD MOTOR COMPANY, STEVEN'S FORD (THE DEALER), AND THE WARRANTY COMPANY. THE SAFETY ASPECT OF THIS IS THE TRUCK STALLS WHILE DRIVING AND DOES NOT RESTART. THE TRUCK ALSO EXPERIENCED A LOSS OF POWER WHEN GOING UPHILL. BOTH OF WHICH CAN CAUSE A DANGEROUS SITUATION WHEN IN HEAVY TRAFFIC. THIS IS A CHRONIC PROBLEM THAT FORD IS AWARE OF AND IS DENYING RESPONSIBILITY. I PERSONALLY KNOW OF AT LEAST 5 PEOPLE WHO HAVE HAD SIMILAR PROBLEMS WITH THEIR E350 VANS DUE TO CORROSION IN THE FUEL TANK. THIS IS NOT AN ISOLATED INCIDENT AND SHOULD BE COVERED UNDER THE WARRANTY. (PLEASE NOTE THERE IS LESS THAN 36,000 MILES ON THIS, BUT FORD IS NOT TAKING RESPONSIBILITY, NEITHER IS THE WARRANTY COMPANY FROM WHICH AN EXTENDED WARRANTY WAS PURCHASED) . FORD IS TRYING TO BLAME THE REASON ON USE OF MORE THAN 5% MIXTURE OF BIODIESEL AND IS SAYING THAT THE REASON THEY ARE NOT COVERING THE PROBLEM IS THAT THERE IS RUST IN THE FUEL TANK. THE RUST IS A REACTION FROM THE FUEL IN A POORLY DESIGNED FUEL TANK. IF IT WERE A DIESEL FUEL PROBLEM THIS WOULD OCCUR IN DIFFERENT MAKES OF TRUCKS, NOT JUST FORD. THERE IS A HUGE PROBLEM, THAT IS NOT ONLY A S
Fuel System, Diesel
Filed Feb 28, 200930,000 milesNY
I OWN 4 DIESEL POWERED FORD E350 VANS. IN 2008 I HAVE HAD A FUEL TANK REPLACED IN A 2000 AND 2004 VAN. I DECIDED TO HAVE MY 2007 CHECKED AND FOUND THAT THE FUEL FILTERS WERE CLOGGED. I HAVE SPENT OVER $7000.00 SO FAR. ALTHOUGH FORD DID NOT REPLACE THE TANK IN MY 2007 I AM STARTING TO WONDER WHEN I WILL HAVE TO HAVE THIS DONE. I HAVE ONE OTHER 2000 THAT JUST STARTED HAVING PROBLEMS. I DON'T NEED TO SPEND ANOTHER $7000.00. I ASKED FOR ABOUT DELAMINATION BUT THEY SAID ITS THE FUEL I'M USING. I SAW THE FUEL FILTERS THAT CAME OUT OF THE VEHICLES AND IT WAS A GRAY/ SILVER MATERIAL. *TR
Electrical System
Filed Jan 21, 2009120,000 milesSC
TL*THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING 30 MPH, THE VEHICLE STALLED TWICE WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THE INJECTORS CAUSED THE FAILURE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V270000 (ELECTRICAL SYSTEM:WIRING). THE VEHICLE HAS BEEN REPAIRED MORE THAN 20 TIMES AND THEY ALWAYS REPLACE THE INJECTORS; HOWEVER, THE MECHANIC STATED THAT THE CONTROL MODULE WAS THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 332,000.
WheelsCrash1 killed
Filed Sep 24, 2008PA
I WAS A PASSENGER IN A 15 PASSENGER VAN COMING TO TRANSPORT ME FROM THE AIRPORT. IT WAS A WHITE FORD CLUB WAGON (YEAR UNKNOWN). WE WERE GOING AT 70 MILES PER HOUR ON CRUISE CONTROL. THE REAR TIRE BLEW OUT AND WE BEGAN TO SWERVE AND THEN STARTED TO DO 360 DEGREE TURNS AND THEN HIT A GUARDRAIL AND FLIPPED 1.5 TIMES. ONE PERSON WAS KILLED AND SEVERAL MORE WERE INJURED SEVERELY. THE FRONT PASSENGER HAD TO HAVE THE JAWS OF LIFE TO REMOVE HER FROM THE VEHICLE. *TR
Fuel System, Gasoline
Filed Sep 22, 2008PA
GAS FILL LINE CLOSES AND CAN ONLY FILL AT A RIDICULOUSLY SLOW RATE OR NOT AT ALL WITH SOME OF THE FASTER GAS PUMPS. *TR
Fuel System, Diesel
Filed Jul 10, 200828,000 milesNY
2004 E-350 FORD DIESEL VAN ..IN 06 FUEL TANK DELAMINATION FORD REPLACED TANK..08 FUEL TANK DELAMINATION AGAIN @ 14000 MI. COST TO ME 2200.00. DEALER SAID FORD WILL NOT ADMIT TO A TANK PROBLEM AND COULD NOT ASSURE ME THE DELAMINATION PROBLEM HAS BEEN CORRECTED TO DATE..I CAN'T AFFORD 2,200.00 EVERY 14000 MI. I USE ONLY HESS DIESEL FUEL. I KNOW I AM NOT ALONE WITH THIS PROBLEM, THE DEALERSHIP SAID THEY DO AT LEAST TWO A MONTH. THIS IS A DANGEROUS CONDITION..THE TRUCK LOSES POWER AND STALLS. *TR
Fuel System, Diesel › Storage › Tank Assembly
Filed Nov 12, 200765 milesSC
VEHICLE LOST POWER 3 DIFFERENT TIMES, ONCE ON INTERSTATE, TWICE IN HIGHWAY TRAFFIC, AND IN ONE CASE THE ENGINE DIED. TURNS OUT CAUSE WAS FAILURE OF TANK LINING CLOGGING UP THE FUEL SYSTEM. EACH OF THE 3 TIMES I REPLACE FUEL FILTERS BEFORE FINALLY CLEANING OUT THE TANK AND DETERMINING ACTUAL PROBLEM. FORD KNOWS THERE IS A PROBLEM WITH THE TANK LINING, AS SHOWN ON FORD TECHNICAL SERVICE BULLETINS 19728, BUT HAS DONE AND WILL DO NOTHING ABOUT THE PROBLEM EXCEPT TELL ME TO REPLACE MY TANK AT ALMOST $600 + LABOR. *TR
Power Train › Automatic Transmission
Filed Aug 10, 2007TN
AUTOMATIC TRANSMISSION WILL SLIP OUT OF GEAR WITHOUT WARNING DURING ON-ROAD OPERATION. *TR
Visibility › Windshield Wiper/Washer
Filed Mar 23, 2007100 milesCA
TL*- THE CONTACT STATED THAT AT EACH TIME HE SPRAYED THE WASHER ON THE WINDOWS FROM THE 2005 FORD E350 WITH 100 FAILURE MILEAGE THE WASHER WENT ONTO THE ROOF OF THE VEHICLE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER TWICE, AND THE DEALER REPLACED A TRIPLE PANEL TWICE, BUT THE PROBLEM STILL EXISTED. THE CURRENT MILEAGE WAS 17,000.*AK
Seat Belts › Front
Filed Mar 1, 200760,000 milesCA
TL*- THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT LATCH ON THE 2004 FORD E350 WILL NOT STAY LATCHED. THE FAILURE MILEAGE WAS 60000. THE SEAT BELT LATCH WOULD POP OUT OF THE BUCKLE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP, AND THEY INFORMED HIM HE SHOULD REPLACE THE SEAT BELT LATCH ASSEMBLY. THE VEHICLE CURRENTLY HAD 82000 MILES. *AK UPDATED 03/30/07. *JB
Electrical System › Wiring
Filed Dec 6, 200634,000 milesNY
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER 20 MINUTES, AND WAS TAKEN TO A SERVICE DEALER WHERE THE PROBLEM WAS UNABLE TO BE DETERMINED. THERE WAS A NHTSA RECALL # 05V270000, WHICH PERTAINS TO THE WIRING. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Equipment › Appliance › Air Conditioner
Filed Nov 2, 2006TX
2004 FORD E-450 AMBULANCE 5/31/06 CREW STATED THE ENGINE WAS SURGING, EGR VALVE REPLACED BY DEALERSHIP. 5/31/06 CREW STATED A/C QUIT BLOWING AND GRINDING NOISE HEARD LARGER FUSE INSTALLED BY DEALERSHIP. DEALERSHIP STATED ALL OTHER A/C TEST CHECKED OUT OK. DEALERSHIP ADDED BOOSTER REPLACED TO DIESEL FUEL ALSO REPLACED FILTER, DRAINED WATER SEPARATOR. 9/1/06 ENGINE OIL LEAKING, CREW ALSO HAD A/C CONCERNS AGAIN DEALERSHIP REPLACED GEO ROTOR OIL PUMP COVER GASKET AND SEAL WEAR SLEEVE AND REASSEMBLE POST ROAD. DEALERSHIP FOUND COMPRESSOR SHAFT BROKE REPLACED A/C COMPRESSOR AND CLUTCH ASSEMBLE ACCUMULATOR AND FRONT ORIFICE TUBE. DEALERSHIP ALSO REPLACED FUEL INJECTOR CONTROL MODULE HARNESS, AND EXHAUST PRESSURE SENSOR SECONDARY TO RECALL. 10/12/05 CREW COMPLAINS THAT ENGINE SOUND LIKE IT IS "SUCKING AIR" DEALERSHIP STATED NOTHING WRONG, LATER THAT WEEK CREW MEMBERS FOUND AIR LEAK AT TURBO BRACKET CONTACTED DEALERSHIP THEY ADVISED THAT NOTHING WAS WRONG AND THAT WAS THE WAY IT SHOULD SOUND. WE STILL HAVE THIS EXTREME SURGING SOUND IN THE CAB ON ACCELERATION, THE SOUND IS SO LOUD THAT WE CAN NOT HEAR THE COMMUNICATION RADIO. THIS TRUCK IS A 2004 AMBULANCE WITH ONLY 24,964 MILES ON IT AND IS HOUSED INSIDE A CLIMATE CONTROLLED STATION. WE ARE AGAIN MAKING AN APPOINTMENT TO HAVE TURBO CHECK BECAUSE OF AIR LEAK. *NM
Equipment › Appliance › Air Conditioner
Filed Nov 1, 200642,638 milesTX
VEHICLE WAS PURCHASED ON OR AROUND SEPTEMBER 2003. ON MAY OF 2005 WE BEGAN TO HAVE MULTIPLE PROBLEMS CONCERNING THIS VEHICLE. THE MOST SIGNIFICANT OF THESE PROBLEMS IS AIR CONDITIONING COMPRESSORS LOCKING UP AND BREAKING THE DRIVE BELT. THIS VEHICLE IS AN AMBULANCE SO A FAILURE COULD CONTRIBUTE TO THE DEATH OF A PATIENT. WE HAVE TRIED VARIOUS REPAIRS TO THIS VEHICLE AS IT HAS FALLEN OUT OF WARRANTY AT THIS TIME. FIRST WE REPLACED THE COMPRESSOR, ACCUMULATOR AND ORIFICE TUBE AND THE BELTS THEN FLUSHED THE SYSTEM. THE 2ND OCCURRENCE WE REPLACED THE COMPRESSOR, ACCUMULATOR AND ORIFICE TUBE THEN FLUSHED THE SYSTEM, THE 3RD OCCURRENCE WE REPLACED THE COMPRESSOR,CONDENSER, ACCUMULATOR AND ORIFICE TUBE THEN FLUSHED THE SYSTEM. AT THIS TIME WE TRIED PLACING EXTERNAL FANS TO HELP LOWER THE HEAD PRESSURES THEN REPLACED THE FAN CLUTCH WITH A SNOW PLOW FAN CLUTCH AS DIRECTED BY OUR FORD DEALER. THE 4TH INCIDENT WE REPLACED THE COMPRESSOR THEN EXTENDED THE EVACUATION PERIOD FOR FEAR OF A POSSIBLE OIL OVERCHARGE. THE 5TH OCCURANCE ON 10/25/2006 WE REPLACED THE COMPRESSOR,CONDENSER, ACCUMULATOR AND ORIFICE TUBE THEN FLUSHED THE SYSTEM. WE ARE NOW IN THE PROCESS OF TRYING A BETTER GRADE REFRIGERATION OIL IN PLACE OF THE USUAL PAG OIL. WE HAVE BEEN TRYING EVERYTHING WE CAN THINK OF TO COMBAT THIS PROBLEM WITH NO SUCCESS. *NM
Structure
Filed Jul 3, 2006IN
THE CONSUMER'S TWO 2004 E350'S HAVE WEIGHT ISSUES. *TS ON 5/15/06 THE TRUCKS WERE TAKEN TO A REPAIR FACILITY AND THE CONSUMER WAS TOLD THAT THE GROSS VEHICLE WEIGH RATING ON THE SIDE DOOR OF THE VEHICLE IS 14,200 LBS. THE CONSUMER'S PAPER WORK READ 11,500 LBS. WHEN THE VEHICLE WAS WEIGHT EMPTY IT WEIGHED 9,988 LBS. THE REPAIR FACILITY INDICATED THAT THEY COULD NOT RELEASE THE VEHICLE'S TO THE CONSUMER UNTIL THEY RECEIVED AND ANSWER FROM DOT. 2004 FORD E350 22' GLAVAL UNIVERSAL 15 PASSENGER VEHICLE.
Seat Belts › Rear/Other
Filed May 3, 2006NH
5-2-06. 2004 ECONOLINE REAR SEAT BELTS AND SEAT BELT EXTENDERS ARE POORLY DESIGNED. *TS THE RECEIVING END OF THE SEAT BELTS ARE ATTACHED TO THE END OF THE STRAP, THE OTHER END IS BOLTED TO THE FLOOR. WITH USE THE RECEIVING END TENDS TO FALL BACK THROUGH THE HOLE AND HAS TO BE REINSERTED OFTEN. THE MANUFACTURER PROVIDED SEAT BELT EXTENDERS FOR THE FRONT TWO BUCKETS SEAT, BUT NOT FOR THE REAR SEATS. *NM
Engine and Engine Cooling › Engine › Diesel
Filed Mar 28, 200634,000 milesNY
OIL LEAKING FROM 2004 F-350 6.0L DIESEL ENGINE. EGR FAILURE CAUSING TRUCK TO SHUT OFF ON ROAD. *JB
Equipment Adaptive/Mobility1 injured
Filed Dec 21, 200520 milesTX
2004 FORD WAGON E350 WITH FLOOR LOWERED BY VANTAGE MOBILITY INT. FOR HANDICAP PEOPLE. DURING STOP AND GO DRIVING LIKE TRAFFIC JAMS WHILE PULLING A TRAILER THE FLOOR BETWEEN FRONT SEATS GETS MORE THAN HOT ENOUGH TO BURN YOUR FOOT. SLIDING DOOR OPENER HAS BROKEN 6 TIMES LEAVING THE DOOR FREE TO SLIDE OPEN AND SHUT. I KEEP A BUNGY CORD TO TIE IT UP BUT INTERIOR LIGHTS COME ON AND OFF WHEN USING BUNGY CORD. THE ORIGINAL LATCH BY FORD WAS REMOVED TO INSTALL THE DOOR OPENER. SPLIT DRIVE SHAFT INSTALLED TO MAKE ROOM FOR UNDER VEHICLE LIFT BY BRAUN CORP HAS A LOW ROAR TO IT. BICYCLE TYPE CHAIN FOR THE SLIDING DOOR OPENER AT WHEELCHAIR LIFT DRAGS ACROSS PART OF DOOR JAMB.(NO PULLEY OR SPROCKET). PAID $48,000 FOR THIS NEW 2004 MODEL IN APRIL, 2005 I'M ASKING FOR MY MONEY BACK. PLEASE HELP US. *NM
Engine and Engine Cooling › Engine › Diesel
Filed Oct 19, 2005600 milesTX
DT: THE CONTACT OWNS A 2004 FORD E 350 A CONVERSION VAN WHICH WILL NOT START. THE VAN HAS A POWER STROKE DIESEL ENGINE. THE VAN WAS TOWED TWELVE OR MORE TIMES TO MULTIPLE DEALERSHIPS TO LOCATE THE PROBLEM. THE CONTACT STATED THAT NO DEALER COULD FIGURE OUT WHAT THE PROBLEM WAS. A DIAGNOSTICS TEST WAS PERFORMED ON THE VEHICLE ABOUT FIFTEEN TIMES. THE CONTACT HAS TALKED TO FORD NUMEROUS TIMES. HE INVESTED $96,000 IN THE VEHICLE AND WOULD LIKE TO BE ABLE TO DRIVE IT. THIS I HAPPENED AT ALL TIMES OF THE DAY. THE CONTACT WAS LIVING OUT OF THE VEHICLE AND WAS HAVING THOUSANDS OF DOLLARS IN TOWING EXPENSES. ALSO, THERE WERE RENTAL CAR AND MEDICAL EXPENSES AS A RESULT OF THE FAILURE.*AK
Engine and Engine Cooling
Filed Aug 2, 2005132,862 milesGA
DT: CONTACT STATED ON 7-31-05 WAS TRAVELING NORTH ON I-81 70 MPH AND CARRYING 3000 LBS OF STEEL AND ENGINE SHUT OFF 2 MILES SOUTH OF EXIT #66. ENGINE SOUNDED LIKE A WASHING MACHINE AFTERWARDS. CONTACT WAS ABLE TO RESTART THE VEHICLE BRIEFLY IN ORDER FOR THE WRECKER TO LOAD IT. CONTACT RECEIVED RECALL 05S34 ON 07/29/2005. DEALER SAID THIS VEHICLE WAS NOT COVERED UNDER THE RECALL. THIS WAS THE FIRST PROBLEM CONTACT HAD WITH THE ENGINE. *AK
Engine and Engine Cooling › Exhaust System
Filed Jul 28, 200515,000 milesDE
FORD E-450 6.0L ENGINE LOSES POWER, STALLS, WILL NOT RESTART. BAYSHORE FORD SERVICE (WILMINGTON DE) RESULTS IN IDENTIFIED PROBLEMS OF DEFECTIVE EXHAUST BACK PRESSURE SENSORS, THROTTLE BODIES AND UNDERHOOD WIRING HARNESS. THIS IS A SAFETY ISSUE AS VEHICLE STALLS IN TRAFFIC WITH PASSENGERS ON BOARD. THESE DEFECTS SHOULD BE ADDED TO NHTSA RECALL # ) 05V270000. *NM
Fuel System, Diesel
Filed Jun 14, 2005MI
FROM THE VERY FIRST DAY WE OWNED OUR BRAND NEW FORD E-350 DIESEL CUBE VAN WE HAVE HAD AN ONGOING DRIVABILTY PROBLEM. THE ENGINE CUTS OUT WHILE DRIVING ALMOST COMING TO A STALL AND SPITS BLACK OR BLUE SMOKE OUT OF THE TAIL PIPE. WE HAVE HAD THE VEHICLE TO THE DEALERSHIP FIVE TIMES TO DATE TO HAVE THIS PROBLEM FIXED. THE DEALERSHIP CANNOT FIND THE PROBLEM. WE HAVE TRIED TO TAKE THE TRUCK TO A DIFFERENT DEALER, BUT THEY SAY THEY CANNOT FIX IT BECAUSE ANOTHER DEALER HAS ALREADY WORKED ON THE TRUCK AND GOT PAID, SO WE HAVE TO TAKE IT BACK TO THEM. WE USE THIS TRUCK FOR BUSINESS AND HAVE HAD TO RENT A TRUCK SEVERAL TIMES TO TAKE THE TRUCK IN AND FIND THE NEXT DAY THAT IT IS STILL NOT FIXED. WE ARE OUT $400.05 THAT WE BELIEVE EITHER THE DEALERSHIP OR FORD SHOULD REIMBURSE US FOR. I CALLED THE FORD CUSTOMER SERVICE LINE AND WAS BASICALLY TOLD THAT RENTAL REIMBURSEMENTS ARE NOT COVERED IN THE WARRANTY. SHOULD WE BE RESPOSIBLE FOR HAVING TO PAY THESE FEES? WE BOUGHT A BRAND NEW TRUCK SO WE WOULD NOT HAVE THIS PROBLEM.IT IS ALSO NOT OUR FAULT THE DEALERSHIP CANNOT FIND THE PROBLEM. WE HAVE BEEN MORE THAN PATIENT AND FEEL WE SHOULD GET OUR TRUCK FIXED PROPERLY AND BE REIMBURSED FOR OUR LOSSES. WE SEE THERE HAS BEEN A RECALL ON OUR VEHICLE AND STILL HAVE NOT BEEN NOTIFIED. WHICH ONLY MEANS ONCE AGAIN WE HAVE TO PAY TO RENT A TRUCK WHILE OURS GOES IN FOR REPAIRS, WITH NO GUARENTEE THAT IT WILL GET FIXED THAT TIME EITHER.
Air Bags › Side/Window
Filed May 3, 2005875 milesMA
UNABLE TO TURN OFF PASSENGER SIDE AIR BAG. TAKEN TO DEALER ,WHO STATES THEY CANNOT REPAIR IT. *AK
Tires
Filed Jan 7, 2005WA
THE TIRE WAS UNDER SIZED. *SC THE CONSUMER STATED THE REAR AXLE WAS OVER WEIGHT BY 400 POUNDS. THE CONSUMER WAS CONCERNED THAT THE RV EXCEEDS THE MANUFACTURERS SPECIFICATIONS. (MICHELIN LOAD RANGE E TIRES.) *JB
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Dec 27, 200449,600 milesNJ
I HAVE 3 VEHICLES WITH 5.4 LITER EXHAUST MANIFOLD LEAK, SEVERAL BOLTS ARE CRAKED I HAVE 50,000 MI JUST SHORT OF WARR.MY MECHANIC WON'T TOUCH IT.*AK
Steering
Filed Jul 6, 2004200 milesNY
THE VEHICLE WAS DIFFICULT TO STEER. AT A CERTAIN SPEED THE STEERING WHEEL WOULD SHIMMY AND THERE WAS SOME PLAY IN THE STEERING WHEEL. FORD HAD THE DISTRICT MANAGER VIEW THE SITUATION. HOWEVER, IT WAS AGREED THAT PROBLEM COULD NOT BE RESOLVED. *AK *SC *JB
Steering
Filed Jun 3, 2004500 milesNC
2004 FORD F350 THIS FORD TRUCK WANDERS, THERE IS PLAY IN THE STEERING WHEEL. TRUCK DOES NOT GO STRAIGHT DOWN THE ROAD. WANDERS BACK AND FORTH, HAVE TO KEEP MINDING THE WHEEL. CRUISE CONTROL DECREASES 10-12 MPH FOR NO REASON. BOTH OF THESE PROBLEMS ARE SERIOUS SAFETY DEFECTS. THERE IS A DRIVELINE VIBRATION THAT IS CONTINUING TO GET WORSE. FORD IS UNWILLING AND UNABLE TO REPAIR THESE PROBLEMS. *JB
Seat Belts › Rear/Other
Filed Nov 7, 2003TX
THIS UNIT IS A SMALL MOTORHOME WITH SIX SEAT BELTS BESIDES THE PILOT/COPILOT SEATS. THE CURB SIDE BELTS ARE OK AS THEY ARE SIXTEEN INCHES LONGER THAN THE STREET SIDE. THE STREET SIDE ARE SO SHORT THAT A SMALL CHILD COULD HARDLY USE THEM. THE SEAT BELTS ARE USED IN CONJUNCTION WITH TWO COUCHES IN THE LIVING AREA. THIS WAS BROUGHT TO THE ATTENTION OF THE MANUFACTURER BUT WAS JUST SHRUGGED OFF AS INCONSEQUENTIAL. IT IS A SAFETY ISSUE AND THE MANUFACTURER SHOULD BE MADE TO RECTIFY IT. THERE ARE NUMEROUS UNITS BESIDE THE ONE I HAVE AND I SUSPECT THEY ARE ALL SIMILAR WHERE TWO COUCHES ARE IN THE LIVING AREA. *LA
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 8, 2011. Source: NHTSA Office of Defects Investigation.