New England Wheels: Equipment Adaptive/Mobility
New England Wheels reported this defect to federal regulators on Oct 3, 2014 and put the number of vehicles at risk at 286. The repair is free for as long as the recall stands.
The defect
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy
New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
18 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Ford E-250 | 7 | 11 | 0 | 1 |
| 2014 Ford E-350 | 17 | 11 | 1 | 0 |
| 2013 Ford E-250 | 11 | 11 | 0 | 1 |
| 2013 Ford E-350 | 13 | 9 | 0 | 1 |
| 2012 Ford E-250 | 8 | 12 | 1 | 1 |
| 2012 Ford E-350 | 16 | 12 | 1 | 0 |
| 2011 Ford E-250 | 6 | 18 | 0 | 0 |
| 2011 Ford E-350 | 19 | 20 | 0 | 3 |
| 2010 Ford E-250 | 9 | 13 | 1 | 2 |
| 2010 Ford E-350 | 17 | 18 | 0 | 1 |
| 2009 Ford E-250 | 2 | 19 | 0 | 1 |
| 2009 Ford E-350 | 10 | 27 | 2 | 0 |
| 2008 Ford E-250 | 6 | 22 | 0 | 2 |
| 2008 Ford E-350 | 39 | 32 | 0 | 3 |
| 2007 Ford E-250 | 6 | 27 | 1 | 0 |
| 2007 Ford E-350 | 18 | 35 | 1 | 2 |
| 2006 Ford E-250 | 12 | 31 | 0 | 1 |
| 2006 Ford E-350 | 53 | 39 | 2 | 7 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V617000.
Full record for the 2014 Ford E-250 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →