2015 Ford E-350

Routine

Owners filed 7 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Power Train2
000
Visibility/Wiper1
000
Unknown or Other1
000
Suspension1
000
Structure › Body1
000
Fuel/Propulsion System1
000

2 safety recalls

Part 573 reports
Seats19V313000
Filed Apr 18, 20192,080 vehiclesMobility Transportation Services

Defect. Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy. MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

Seats19V205000
Filed Mar 18, 2019471 vehiclesQuality Van Sales, Inc.

Defect. Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy. Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.

What owners reported

Newest filings
Suspension
Filed Jul 30, 202499,000 milesKY

The contact owns a 2015 Ford E-350. The contact stated while driving 55 MPH, the front end of the vehicle started to wobble and sway erratically, after which the steering wheel began to vibrate, making it difficult for the contact to maintain control of the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 99,000.

Unknown or Other
Filed Jul 23, 2021CA

We have a 2015 Coachmen Freelander 21R RV (with a Ford F-350). Recently, while driving on the freeway a car near us kicked up some debris. This went under the RV and within 30-60 seconds after we heard a loud explosion/boom. My husband immediately pulled over and we were thinking it was blown front tire but just as he pulled over we noticed a large cloud of white "smoke." The "smoke" turned out to be propane coming from our propane tank. Later he crawled under the RV and found a large hole in the tank. It appears that whatever hit it was hard enough to create a large hole in it and therefore causing the explosion. Fortunately, that was the only damage and no injuries were sustained. The reason for my email is that we were very surprised to see that there was no protective cage/rock guard around the propane tank to keep debris from damaging the tank. I personally think it's a design flaw and that any propane tank accessible from the side and but located under the RV should have some sort of protection around it. If that "cage" had existed, we wouldn't have experienced such a close call with a fire and possibly more. Thank you for your consideration.

Power Train
Filed Jan 9, 201975,518 milesCA

SCHOOL BUS WAS STOPPED AT A RAILROAD GRADE CROSSING, TRANSMISSION WAS IN DRIVE, WHEN DRIVER ATTEMPTED TO MOVE THE SCHOOL BUS FORWARD IT WOULD NOT MOVE, THE TRANSMISSION WOULD NOT ENGAGE IN ANY FORWARD OR REVERSE GEAR. SCHOOL BUS WAS TOWED TO THE FORD DEALERSHIP FOR REPAIR.

Power Train
Filed Jun 21, 201829,956 milesCA

THIS IS A SCHOOL BUS CARRYING STUDENTS WITH 29956 MILES. WHEN STOPPED AT A RED LIGHT AT A BUSY INTERSECTION THE BUS WOULD NOT MOVE FORWARD. DRIVER ATTEMPTED TO SELECT DIFFERENT GEARS FROM THE DRIVE GEAR, 3,2,1 AND REVERSE. THE SCHOOL BUS WOULD NOT SHIFT INTO ANY GEAR. ANOTHER BUS WAS DISPATCHED AND STUDENTS TRANSFERRED. THIS IS A VERY DANGEROUS SITUATION AT A BUSY INTERSECTION. FORD FOUND THAT THE COAST CLUTCH SPRING AND SNAP RING BROKEN. THIS IS THE 3RD BUS WE OWN THAT HAS HAD THIS ISSUE.

Visibility/Wiper
Filed Apr 4, 201711,000 milesAZ

THE WINDSHIELD HAS STARTED TO CRACK ON THE LEFT (DRIVER'S) SIDE. THERE IS NO INDICATION OF IMPACT. THE CRACK STARTS ABOUT 2 FEET UP AT THE EDGE OF THE GLASS, EXTENDS ACROSS THE WINDSHIELD A FEW INCHES AND THEN TURNS DOWN. IT HAS CONTINUED TO SLOWLY GROW. I BELIEVE THIS IS A DEFECT - POSSIBLY STRESS RELATED. I HAVE SEEN DOZENS OF OTHERS REPORTING THE SAME PROBLEM.

Structure › Body
Filed Nov 16, 201557 milesCA

TL* THE CONTACT OWNS A 2015 FORD E-350. THE CONTACT STATED THAT THE MODIFICATIONS DESIGN OF THE MOTOR HOME WAS OVERWEIGHT ON THE REAR AXLE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SWAYED SIDE TO SIDE INDEPENDENTLY AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE WAS OVERWEIGHT AND NEEDED AIR SHOCKS AND THE WHEEL FLAPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS STARTED, THE FUEL CAP AND CHECK ENGINE SOON WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL NOZZLE HOLDER WAS FRACTURED AND THE FUEL FILLER PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 57.

Fuel/Propulsion System
Filed Jul 28, 201512,000 milesHI

ON 6/23/15 ONE OF OUR VANS HAD THE REAR STRAP HOLDING THE FUEL TANK BREAK AND DROP THE REAR OF THE TANK TO THE ROAD. THE VAN IS CONVERTED TO 4X4 BY QUADVAN IN PORTLAND BUT NO MODIFICATION IS MADE TO THE FUEL SYSTEM AND IT WAS SOLD BY A FORD DEALER BRAND NEW. OUR LOCAL FORD DEALER HERE FIXED THE STRAP BUT PROBABLY WITH THE SAME PART. YESTERDAY 7/27/15 OUR SECOND OF TWO VANS WE BOUGHT AT THE SAME TIME HAD THE SAME THING HAPPEN. THE FIRST TIME WAS ON A WASHBOARD SECTION OF MAUNA KEA MOUNTAIN WHERE WE RUN TOURS AT APPROX 15MPH, THE SECOND INCIDENT WAS ON HIGHWAY AT APPROX 35 MPH ON THE WAY TO MAUNA KEA MOUNTAIN. WE ARE VERY EXPERIENCED MECHANICALLY AND NOTE THAT UNIQUELY FORD IS USING AN ALLOY FINAL ATTACHMENT TO THE FRAME WHEREAS OUR PREVIOS DOZENS OF FORD VANS HAVE ALL USED A STEEL FINAL ATTACHMENT. IN 25 YEARS WE HAVE HAD NO SUCH PROBLEM WITH OUR MANY MANY FORD VANS. AS ANY LATEST MODEL FORD VAN IN THE NOW DISCONTINUED E350 SERIES COULD HAVE THIS PROBLEM IF DRIVEN ON ROUGH ROADS WE FEEL IT IS AN INHERENT FAULT AND SHOULD BE SUBJECT OF A RECALL. A WORST CASE SCENARIO IS THAT THE FRONT OF THE TANK DROPS AND CONTACTS THE ROAD CAUSING A FIREBALL AND IMMOLATION OF ALL ONBOARD..!! WE HAVE CONTACTED NEWBERG FORD IN PORTLAND OREGON AND ARE IN CORRESPONDENCE WITH THEM TO LET FORD KNOW.

7 of 7 complaints, reproduced as filed.

Across model years

Worst on record: 1997
YearComplaintsRecallsFiresDeathsAssessment
20270100Routine
20260100Routine
20252100Routine
20242100Routine
20232200Routine
202214300Routine
202122600Routine
20202000Routine
20193010Routine
20183400Routine
201713410Routine
20165300Routine
2015 — this page7200Routine
2014171110Routine
201313900Routine
2012161210Routine
2011192000Routine
2010171800Routine
2009102720Routine
2008393200Routine
2007183510Routine
2006533920Routine
2005551620Routine
2004461111Fatalities reported
200346841Fatalities reported
200253510Routine
200152430Routine
200059832Fatalities reported
199972932Fatalities reported
199863810Routine
199779562Fatalities reported
199650310Routine
199569331Fatalities reported
199451550Routine
199343340Routine
199241340Routine
199119120Routine
199023210Routine

Compare every E-350 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 18, 2019. Source: NHTSA Office of Defects Investigation.