Owners filed 43 complaints about this vehicle with federal regulators, most often about the vehicle speed control. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Vehicle Speed Control
4
1
0
0
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
4
0
0
0
Tires
3
1
0
0
Service Brakes, Hydraulic › Foundation Components
3
0
0
0
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
3
0
1
0
Tires › Tread/Belt
2
0
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
2
1
0
2
Fuel System, Gasoline › Storage › Tank Assembly
2
0
0
0
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
2
0
0
0
Visibility › Windshield
1
0
0
0
3 safety recalls
Part 573 reports
Vehicle Speed Control09V399000
Filed Oct 13, 20094,500,000 vehiclesFord Motor Company
Defect. FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk. A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy. FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Vehicle Speed Control › Cruise Control08V051000
Filed Feb 4, 2008225,000 vehiclesFord Motor Company
Defect. FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.
Risk. AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.
Remedy. DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Vehicle Speed Control07V336000
Filed Aug 3, 20073,600,000 vehiclesFord Motor Company
Defect. ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk. THIS COULD RESULT IN AN UNDERHOOD FIRE.
Remedy. DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
What owners reported
Newest filings
Steering
Filed Feb 15, 201185,000 milesTN
TL*THE CONTACT OWNS A 1993 FORD E350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY LESS THAN 60 MPH THE VEHICLE WOULD FISH TAIL CAUSING THE VEHICLE TO SWAY LEFT AND RIGHT. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HIM THAT IF EVERYTHING THAT WAS CONNECTED TO THE STEERING COLUMN WERE REPAIRED IT MAY REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. UPDATED 7/18/14*CN *TR
Electrical SystemFire
Filed Mar 7, 2009130,000 milesMA
GOT IN MY VAN STARTED DOWN STREET AND SMELT SMOKE WENT AROUND BLOCK INSIDE OF VAN FULL OF SMOKE STOPPED VAN AND SHUT IT OFF GOT OUT OF IT AND CALLED FOR FIRE DEPT AND NEIGHBOR CALLED TO BY TIME FIRE DEPT CAME MY VAN WAS FULLY ON FIRE MELTED SIDING ON HOUSE I WAS NEXT TOO..SMOKE AGGRAVATED MY ASHTMA AND HAD TO DO MY NEBULIZER............NOW I HAD A RECALL AND SUPPOSABLY IT WAS CORRECTED BUT MY VAN STILL CAUGHT FIRE...I DON'T HAVE FIRE COVERAGE WHAT IS MY NEXT THING I CAN DO TO GET COMPENSATION....IF MY RECALL WAS FIXED WHY DID IT STILL CATCH FIRE....HAD NO PROBLEMS WITH VAN BEFORE ALL HAPPENED...ONLY WORK DONE ON IT WAS FOR THE RECALL... *TR
Fuel System, Gasoline
Filed Feb 28, 2008AL
RECEIVED RECALL 1993 E-350 ECONOLINE 08S01 MADE APPOINTMENT EVERY FORD FAYETTE, AL. LEFT IT OVER NIGHT TO BE WORKED ON THE NEXT DAY. CALLED 4:30PM BEFORE CLOSING TO SEE IF IT WAS DONE. TOLD THEY WOULD CALL ME BACK IT WAS NEXT THEN THEY CALLED AND SAID THEY DIDN'T HAVE A PART & DIDN'T KNOW WHEN ONE WOULD BE AVAILABLE. WE WASTED 8 GALLONS OF GAS AND THE RECALL PART IS STILL NOT BEEN REPLACED. THEY CLAIM NO ONE HAS THE PART FOR THE ECONOLINE. I CALLED THE 1-800 NUMBER IN THE LETTER BUT IT IS ONLY A VOICE MAIL BOX AND IT DIRECTS TO MAKE THE CALL OVER AGAIN. *TR
Vehicle Speed Control
Filed Feb 1, 2008CO
TL*THE CONTACT OWNS A 1993 FORD E350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) AND FORD RECALL NUMBER 05S28 IN AUGUST OF 2007. HE CALLED FORD SEVERAL TIMES AND THEY STATED THAT THE PARTS WOULD BE AVAILABLE IN MID'DECEMBER OF 2007 AND THEN IN JANUARY OF 2008. THE DEACTIVATION SWITCH WAS DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 184,000.
TiresCrash
Filed Nov 15, 2007OH
1993 FORD E-350 TIRE BLEW OUT CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. WHEN HE LOST CONTROL HE DROVE OFF THE ROADWAY AND HIT THE MEDIAN WALL. *KB (OHIO CRASH TRAFFIC CRASH REPORT)*JB
Vehicle Speed Control
Filed Aug 31, 2007OR
TL*THE CONTACT OWNS A 1993 FORD E350. THE CONTACT RECEIVED NHTSA RECALL NOTICE NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE NOTICE ADVISED HIM TO CALL 1-800-444-3311 FOR A LIST OF LOCAL DEALERS. WHEN HE CALLED, THE PHONE RANG TWICE AND GAVE A BUSY SIGNAL. WHEN HE CALLED 1-800-392-3673, HE WAS INFORMED THAT THEY WERE UNABLE TO ASSIST WITH MOTORHOMES. THE CONTACT HAS BEEN UNABLE TO MAKE AN APPOINTMENT OR FIND A DEALER. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 39,000.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and FittingsFire
Filed Jul 20, 2006244,000 milesFL
I WAS DRIVING AT 60 MPH WHEN I BEGAN DECELERATING AND REALIZED ENGINE HAD SHUT OFF. I COASTED TO A STOP. I WAS GETTING TOOLS TO CHECK RELAYS WHEN I NOTICED FIRE AT REAR WHEEL, DRIVER SIDE, AT GAS TANK. CALLED CLOSEST FIRE DEPARTMENT. 6/9/06. PARKING BRAKE LINE ON FIRE WITH ABS LINE. HAD WIRING REPAIRED. JULY 16,2006 BRAKES FELT LIKE THEY WERE LOCKING, REAR WAS SMOKING AGAIN, LOOKED LIKE FIRE AT GAS TANK. JULY 17 HAD MECHANIC CHECK ALL BRAKES WHICH WERE EXCELLENT EXCEPT PARKING BRAKE LINE BENT, BUT RELEASED. JULY 19, BRAKES LOCKING UP A LITTLE. JULY 20, COULDN'T DRIVE WITHOUT REVERSE/FORWARD AND STILL DIDN'T WANT TO GO. I SELL ICE CREAM TO LITTLE CHILDREN WHILE MY VAN IS RUNNING. PARKING BRAKES WORK BUT WON'T RELEASE FULLY. APPEARED TO BE VINYL LINING AT FLOOR LEVEL INTERFERING, BUT MAY HAVE BEEN WIRING. HAD A SECOND FIRE ON GROUND BATTERY TERMINAL AND INSIDE HOOD ON JUNE 16,2006 CALLED FIRE DEPARTMENT. DON'T KNOW CAUSE. REPLACED BURNED WIRING ONLY. ALL ELSE WORKED. ALSO, IT APPEARS THE LEAKY FILLER HOSE WAS NEVER REPLACED ON THIS VAN. INTERIOR LIGHT HAD FIRE PATTERN WHEN BOUGHT SECOND HAND. I WAS NOT AWARE THERE WAS A RECALL. *NM
Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Feb 24, 200464,000 milesMI
WHILE TURNING IN A PARKING LOT SHIFTER DISCONNECTED, CAUSING THE VEHICLE NOT TO SHIFT OUT OF GEAR. *AK IT WAS LATER DETERMINED THAT THE SHIFT LINKAGE ROD SNAPPED APART INSIDE THE STEERING COULMN. THE CONSUMER PURCHASED THE UPDATED PARTS AND INSTALLED IT HIMSELF. *NM
Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 3, 2003OK
GAS TANK FELL OF VEHILCE. DEALER NOTIFIED.*AK
Service Brakes, Hydraulic › Foundation Components
Filed Nov 27, 200254,590 milesPA
THE FRONT END OF THE VEHICLE DEVELOPED VIBRATION DUE TO CRACKED ROTORS. THE BRAKE PADS WERE ALSO CRACKED IN HALF. *YH THE BRAKE PADS WERE CRACKED IN HALF BUT WERE NOT WORN TO THE POINT OF NEEDING REPLACEMENT. HOWEVER NEW BEARINGS AND SEALS WERE REPLACED. PHOTOS ATTACHED. *TT
Tires › Sidewall
Filed May 13, 2002KS
TREAD SEPARATION FROM BODY OF TIRE AT SIDEWALL. MODERATE VIBRATION PROIR TO FAILURE. TIRE REMOVED FROM SERVICE BEFORE IT CATASTROPHIC FAILURE.*AK
Engine and Engine Cooling › Engine › Gasoline
Filed Oct 27, 2001MI
NO FAULT CODES COULD BE FOUND AFTER INCIDENT BUT PROBLEM PERSISTS. NO SAFETY DEFECT STATED.
Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Oct 24, 2001NM
RUBBER HOSE ATTACHMENT TO INLET PIPE TO METAL FUEL FILLER TUBE WAS CORRODED, AND DEVELOPED A CRACK WHICH CAUSED A FUEL LEAKAGE WHEN TANK WAS BEING FILLED.*AK
Tires
Filed May 30, 2001TX
WE HAE EXPERIENCED PLY SEPARATIONS ON AT LEAST TWO TIRES ON THIS VAN FOR THE PAST THREE YEARS. AN INVESTIGATION INTO THE CUASE OF THIS PROBLEM WHOULD BE INITIATED.*AK (TIRESIZE: 245/75-R16)( DOT NUMBER: TIRE SIZE: 245/75-R16 )
Parking Brake › Conventional
Filed Feb 23, 2001OR
PARKING BRAKE SLIPS OFF ON ANY LEVEL SURFACE. RACHET MECHANISM NEEDED TO BE REPLACED. THIS IS WAS 2ND TIME IT HAD HAPPENED. *AK
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jan 28, 2001IL
REPAIR SHOP USED SAID MANIFOLD WAS MADE DEFECTIVE--FIRE HAZARD --I CALLED CUSTOMER SEVICE--TOLD THEY KNOW OF NO PROBLEMS--PARTS STORE SAID THIS IS COMMON WITH THIS MOTOR---I TALKED TO FORD REPS. AT THE CHICAGO CAR SHOW THEY SAID TO CALL CUST. SERVICE....I BUY MOPAR PRODUCTS NOW.*AK
Suspension › Front › Control Arm
Filed Jan 3, 2001WI
FRONT BALL JOINTS REPLACED TWICE. NEEDED TO BE DONE AGAIN. ALSO, PARK BRAKE REPLACED 3 TIMES. *AK
Tires › Tread/Belt
Filed Oct 21, 2000TX
IN THE LAST 18 MONTHS, THREE OF THESE TIRES HAVE FAILED ON MY VAN. THE FIRST WAS A BLOWOUT THROUGH THE TREAD AREA WITH LOSS OF TREAD ESTIMATED TO BE 4" BY 8-10". THE SECOND WAS TREAD SEPARATION WITH LOSS OF A 2"BY 4" SECTION OF TREAD, THIRD TIRE HAS SUFFERED A TREAD SEPARATION APPROXIMATELY 24 INCLES LONG BY 3"-4" WIDE. I DID NOT RECORD THE DOT NUMBER INFORMATION ON THE FIRST TIRE. THE LAST TWO FAILED TIRES SHOW DOT MD11 EXOV 305. (DOT NUMBER: MD11 EXOV TIRESIZE: LT245/75R1)
AT APPROXIMATELY 35,000 MILES, ALL THE TIRES EXPERIENCED INTERNAL SEPERATION WHICH ALLOWED AIR PRESSURE TO PENETRATE BETWEEN THE LAYERS. THIS CAUSED BULGING WHICH WAS NOTICED BY DRIVING THE VEHICLE. WHEN THE TIRES WERE REPLACED IT WAS NOTED THAT SOME TYPE OF PATCH WAS APPLIED INTERNALLY TO THE TIRES TO "OVERCOME" THE PROBLEMS EXPERIENCED WITH THE TIRES, AS NOTED. MICHELIN SHOULD HAVE REPLACED THE TIRES AT NO CHARGE AS THEY WERE IN DANGER OF IMMINENT FAILURE! AS IT WAS, WE HAD TO PAY OVER $ 400 TO HAVE THE TIRES REPLACED. THANK YOU FOR YOUR HELP. (DOT NUMBER: NOT KNOWN TIRESIZE: LT245/75 R)
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 13, 2009. Source: NHTSA Office of Defects Investigation.