2011 Ford E-350

Defect. New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy. New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

Defect. New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Defect. Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Defect. MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Defect. Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Defect. Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.

Defect. New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

Defect. Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.

Defect. Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.

Risk. A propane leak in the presence of an ignition source increases the risk of a fire.

Remedy. Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.

Defect. Cummings Mobility Conversion & Supply, Inc. (Cummings) is recalling various model year 1994-2011 Ford and Chevrolet vans equipped with Braun NCL-2, and NVL-2 wheel chair lifts manufactured November 20, 2006, through September 10, 2010. Over time, and with frequent use, the roll stop latches on the outer barrier of the lifts in these vans may become bent or misaligned.

Risk. A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.

Remedy. Braun Corporation notified all the vehicle owners, and Cummings Mobility replaced the recalled parts with new parts, free of charge. The recall was completed as of April 10, 2014. Owners may contact Cummings customer service at 1-800-639-5438.

Unknown

Vehicle is not as described by VIN #, correctly. Vin describes as: 2011 Forest River Limited Edition Value Hauler. My vehicle is 2011 - E350 Ford Van, 12 passenger. The problem is with the brakes. Have had the brakes repaired 3 occasions, but the results is always the same. The brakes go completely end and have to be pumped to stop. I believe this is a manufacturing problem. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The brakes are faulty. Have tried to have them repaired 3 times and it ends with the same problem. The brakes go all the way in and have to be pumped to stop.

EXTREME KNOCKING OF THE ENGINE AFTER A FEW MINUTES OF WARM UP INCLUDING A LOSS OF POWER AND ACCELERATION. THIS HAS BEEN IDENTIFIED AS FRONT ENGINE NOISE FROM THE "CAM SHAFT PHASER"VTC. EVEN THOUGH THERE IS NO EXTERNAL APPEARANCE OF DAMAGE IT IS CONSIDERED DAMAGE THAT WILL CAUSE FURTHER INTERNAL DAMAGE TO THE ENGINE.

MY VAN STALL 3 TIME IN THE HIGHWAY BASE ON A FUEL CONTROL MODULE I ALMOST HAD A ACCIDENT BECAUSE OF THIS , ISAW ALSO A LETTER WITH A RECALL IF THE SAME PROBLEM 16S31 I HAVE TAKEN TO THE FORD COMPANY AND THEY REPLACE IT AND IT HAS THE SAME SYMPTOMS AND I CARRY DISABILITY CHILDREN IN THIS VAN , ALWAYS EXCUSES

TRUCK DIED DRIVING ON THE HIGHWAY WITH NO WARNING ALREADY HAD WORK DONE, ON WIRING HARNESS WONT START. THE COMPUTER SHUTS OFF. WONT START BACK UP.

TL* THE CONTACT OWNS A 2011 FORD E-350. WHILE OPERATING THE VEHICLE, A METAL GRINDING NOISE WAS HEARD UNDER THE SUBFRAME. THE GRINDING NOISE WAS ALSO PRESENT WHILE THE VEHICLE WAS OPERATING IN REVERSE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (WALDORF FORD, 2440 CRAIN HWY, WALDORF MD) WHERE IT WAS DIAGNOSED THAT THE PLANETARY TRANSMISSION ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 87,000.

TL* THE CONTACT OWNS A 2011 FORD E-350 EQUIPPED WITH B.F. GOODRICH TIRES, SIZE: LT 225/75R16. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO BOUNCE VIOLENTLY. THE CONTACT PULLED THE VEHICLE OVER AND DISCOVERED THAT THE REAR DRIVER SIDE TIRE TREAD HAD SEPARATED AND NOTICED A BLISTER IN THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TREAD HAD SEPARATED AND THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE CONTACT MENTIONED THAT THE REAR PASSENGER SIDE TIRE WAS REPLACED APPROXIMATELY TEN MONTHS AGO DUE TO THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 100,000 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.

ALL THREE BOLTS ON THE STEERING COMPARTMENT WENT OUT AND LOST CONTROL OF MY PICKUP TRUCK. I WAS LEAVING FROM MY DRIVEWAY WHEN THIS HAPPENED DRIVING 2 MPH PER HOUR. AN HOUR PRIOR TO THIS MY DAUGHTER DROVE THIS VEHICLE ON A HIGHWAY AND I AM GLAD NOTHING HAD HAPPENED TO HER, THANK GOD. I CALLED INTER-MOUNTAIN TOWING COMPANY IN SLC, UT AND THEY TOOK IT TO FORD PERFORMANCE DEALERSHIP. THEY REPLACED IT AND I ASKED FOR OLD BOLTS SO I CAN SEND THEM TO YOU, BUT THEY SAID THESE ARE INSIDE MY PICK UP TRUCK. WE CHECKED AND THERE WERE NONE. I ALSO HAVE PHOTO OF THOSE IF YOU NEED IT. I PURCHASED THIS VEHICLE FROM FORD PERFORMANCE IN BOUNTIFUL, UT FEBRUARY OF 2016.

I WAS DRIVING DOWN ROYAL PALM BEACH BLVD, IN ROYAL PALM BEACH, FL. WHERE THE SPEED LIMIT IS 35MPH. THE VAN WAS TAILGATING AND SPEEDING AND SWITCHING LANES, ATTEMPTING TO GET AROUND MYSELF AND A TRUCK THAT WAS TOWING A TRAILER. HE WAS VERY RECKLESS, AND ALMOST REAR-ENDED ME ON A FEW OCCASIONS. THE DOT NUMBER I GOT OFF THE BACK IS # [XXX]. THE PLATE NUMBER IS [XXX] I COULD NOT GET THE FULL NAME OF THE COMPANY ON THE DOOR. BUT THE PARTIAL NAME I GOT WAS "ASSISTED/INDEPENDENT LIVING" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE FORD AMBULANCE I WAS IN WAS STOPPED AT A RED LIGHT. A CADILLAC ESCALADE CROSSED THE CENTER LINE STRIKING IN A OFF SET HEAD ON. THE CADILLAC WAS DOING APPROX. 40+ MPH. THE IMPACT WAS CENTERED ON THE FRONT PASSENGER SIDE OF THE AMBULANCE. THERE WAS ENOUGH IMPACT THAT THE MOTOR MOUNTS BROKE AND THE ENGINE WAS PUSHED IN TO THE FIRE WALL. THERE WAS SLIGHT INTRUSION INTO THE PASSENGER COMPARTMENT OF THE AMBULANCE. THE AIR BAGS DID NOT DEPLOY. THE AIR BAGS IN THE CADILLAC DID DEPLOY. THERE WAS A THIRD VEHICLE INVOLVED. A FORD F`150 TRUCK THAT WAS SIDE SWIPED . THE AIR BAGS ALSO DEPLOYED. *TR

TL* THE CONTACT OWNS A 2011 FORD E-350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13T012000 (TIRES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TRANSMISSION HAS COMPLETELY FAILED ALREADY. *TR

CONSUMER WRITES IN REGARDS TO DEALERSHIP DECIDED NOT TO HONOR TIRE RECALL. *SMD ALL 6 TIRES WERE INSPECTED AND FOUND TO BE A PART OF THE RECALL. THE CONSUMER WAS ADVISED TO TRY ANOTHER ESTABLISHMENT. HOWEVER, THE RETAILER STATED THEY WERE A SMALL BUSINESS, AND COULD NOT AFFORD TO HONOR THE RECALL. THE CONSUMER DECIDED TO PAY CASH FOR THE TIRES. *JB

CONSUMER WRITES IN REGARDS TO VEHICLE TIRES RECALL NOTICE AND SEEKS CORRECT REIMBURSEMENT. *SMD THE CONSUMER STATED ALL 4 OF THE TIRES FAILED, BEFORE HE RECEIVED THE RECALL. MICHELIN SENT HIM A CHECK FOR $ 139.90. THE CONSUMER STATED THE REIMBURSEMENT WAS INSUFFICIENT. *JB

I RECEIVED A RECALL NOTICE FROM MICHELIN NORTH AMERICA, INC STATING THAT THERE WAS A SAFETY RECALL ON TIRES. I TOOK MY MOTORHOME TO AUTONATION FORD IN BRADENTON, FL FOR REPLACEMENT SINCE MY TIRES MATCHED THE RECALL NUMBERS (LTX M/S LT 225/75 R16 115/112R B3JH AKEX 3310). I WAS TOLD BY THE FORD SERVICE PERSON THAT MY TIRES WERE OK, THAT THEY DID NOT FALL WITHIN THE AFFECTED DATED. I CALLED MICHELIN AND GAVE THEM THIS SAME INFORMATION AND WAS TOLD THAT MY TIRES WERE INDEED COVERED UNDER THE RECALL. (DOT PRODUCTION PERIODS 0210-2512) I HAVE SINCE CALLED TIRE KINGDOM AND AM WAITING FOR THE REPLACEMENT TIRES TO COME IN SO THAT THEY CAN BE REPLACED. I FEEL THAT THE FORD DEALER DOES NOT UNDERSTAND THE RECALL NOTICE, OR MAYBE THEY DO NOT WANT TO DO THE REPLACEMENT, BUT THIS CONSTITUTES A SERIOUS LACK OF KNOWLEDGE OF THE CONSEQUENCES OF TIRE FAILURE.

MY GIRLFRIEND WAS FALLING ASLEEP, GOT OFF THE ROAD AND HIT A TREE. THE VAN IS TOTALED AND HAS A MAJOR DAMAGE ON THE FRONT. THANK GOD SHE DID NOT GET INJURED BUT I AM WORRIED WHAT WOULD NEED TO HAPPEN TO ACTIVATE THE AIRBAGS AT THIS VEHICLE AS THESE DID NOT OPEN AT THIS MAJOR CRASH. *TR

AMBULANCE ON RESPONSE TO EMERGENCY CALL. STEERING WHEEL "LET GO" CAUSING DRIVER TO LOSE ALL CONTROL. STEERING WHEEL COULD BE SPUN COMPLETELY 360 DEGREES VERY FAST. WE HAVE VIDEO OF THE CRASH AND STEERING WHEEL. WANT TO MAKE SURE THIS IS NOT A VEHICLE DEFECT IN AMBULANCES OF THIS TYPE. COULD HAVE BEEN A CATASTROPHIC EVENT. *TR

VEHICLE JERKS INTO GEAR WHEN STARTING FROM A STOP, OR WHILE MOVING SLOWLY. VEHICLE WAS FALLING OUT OF THIRD GEAR AND REQUIRED CLUTCH REPLACEMENT. INTERMEDIATE CLUTCH SOLENOID REPLACEMENT. INTERMEDIATE CLUTCH PISTON NOT SEALING. REQUIRED TRANSMISSION OVERHAUL AFTER 8,500 MILES. AFTER SIX MONTHS AND 18,000 MILES, THE SAME PROBLEM RECURRED WITH SEVERE SLIPPING OF TRANSMISSION AT LOW SPEED.