2011 Ford E-250

Defect. Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy. Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Defect. New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy. New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

Defect. New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Defect. Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Defect. MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Defect. Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Defect. Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.

Defect. New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

Defect. National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.

Defect. Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.

Risk. A propane leak in the presence of an ignition source increases the risk of a fire.

Remedy. Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.

THE PCM AT 34,000 MILES CAUSED TWO FUEL PUMPS TO BURN OUT IN 4 DAYS. A "WRENCH" WARNING SYMBOL APPEARED ON THE DASH AND THE VANS ENGINE DIES WHILE GOING AT HIGH SPEED (WE PULL A PRESSURE WASHING TRAILER HOLDING WITH HAZARDOUS CHEMICALS & WATER). IF IT WAS RAINING OR EVEN HEAVY TRAFFIC THIS COULD CAUSE A DANGEROUS LIFE THREATENING CRASH. ON WET ROADS THESE HEAVY COMMERCIAL VEHICLES CAN EASILY HYDRO-PLAIN WHEN THIS OCCURS PUTTING THE DRIVER & OTHERS IN DANGER WHO MAY BE IN THE PATH. WE ARE NOW WITHOUT OUR SERVICE VAN FOR 2 WEEKS & FORD ESTIMATED IN THE EXCESS OF $2600 IN REPAIRS ON A VEHICLE WITH JUST 34,000 MILES ON THE VAN.WE JUST REPLACED THE TRANSMISSION 3 MONTHS AGO. MY STEP FATHER IS 84 YEARS OLD WHO OWNS THIS VEHICLE AND HE IS A RETIRED NAVY CAPTAIN OF OVER 25 YEARS. HE AND I ARE BOTH CONCERNED THAT THIS VEHICLE IS TOO DANGEROUS TO DRIVE AT HIGH SPEEDS (60-70MPH) WITH THE LOADS WE CARRY IN OUR EVERY DAY SERVICE SCHEDULE. FORD SEEMS TO OFFER NO ASSISTANCE FINANCIALLY AND NO COMFORT IN RESOLVING THE SAFETY ISSUES RESULTING IN THE FAILURE OF THE PCM (POWER TRAIN CONTROL MODULE) WHICH IS OBVIOUSLY VERY DANGEROUS WHEN LARGE COMMERCIAL VEHICLES HAVE THE ENGINE FAILING OR DYING AT HIGH SPEEDS. AFTER READING ABOUT THE THROTTLE BODY PROBLEMS THAT FORD EXPERIENCING WITH OVER 1,600,000 VEHICLES BEING RECALLED, IT SEEMS THAT THE SAME WARNING SYMBOL OF THE TWO SIDED WRENCH APPEARS ON THE DASH AND THE SAME ENGINE FAILING OCCURS AT HIGH SPEEDS. THE SERVICE MECHANIC AT BIG STAR FORD IN

LAST WEEK I RECEIVED NOTICE FROM MICHELIN NORTH AMERICA THAT MY CLAIM I PRESENTED IN WRITING ON MAY 18 HAD BEEN DENIED. I FILED THE CLAIM BECAUSE I HAD MY WARRANTY TIRE EXPLODED ON MY CARGO VAN RESULTING IN ABOUT $5000. IN DAMAGES. MICHELIN REPRESENTATIVE RITCH TOWNSEND SAYS THAT I AT SOME POINT I HIT SOMETHING SPLITTING THE INNER LINER THAT OVER TIME CAUSED THE TREAD DETACHMENT. THIS DID NOT HAPPEN! I AM THE ONLY PERSON THAT HAS DROVE THIS VAN WITH JUST 33,000. MILES. AREA ATTORNEY'S WITH DEFECTIVE TIRE LITIGATION EXPERIENCE ARE PERSONAL "INJURY ATTORNEY'S". NO INJURY; NO INTEREST! THIS LARGE TIRE MANUFACTURER WILL NOT TAKE RESPONSIBILITY FOR THEIR DEFECTIVE TIRE UNTIL THEY ARE FORCED UNDER JUDGEMENT AND THEN LIKELY ONLY AFTER PEOPLE HAVE LOST THEIR LIVES! ON 05/10/16 I WAS SOUTHBOUND IN CLEARWATER FL ON HWY 19 WHEN I HEARD A SUDDEN EXPLOSION. BEING IN THE FURTHERMOST RIGHT DRIVING LANE I PULLED OFF ONTO THE EMERGENCY LANE AT 12600 HWY 19. I FOUND THAT THE RIGHT REAR TIRE HAD COMPLETELY COME APART AND HAD BADLY BEATEN THE REAR PANEL OF MY VAN. AFTER PUTTING THE SPARE TIRE ON AND GETTING BACK HOME I CONTACTED MICHELIN CONSUMER CARE AND WAS TOLD TO TAKE THE TIRE TO TIRE KINGDOM IN DUNEDIN FOR EVALUATION. THE MANAGER AT THIS STORE IN TURN ALSO TALKED TO THE MICHELIN REPRESENTATIVE EXPLAINING THE TIRE WAS UNDER WARRANTY AND THE TREAD HAS DETACHED. AN OFFER WAS MADE AT THAT TIME TO REPLACE THE TIRE BUT I WOULD HAVE TO LEAVE THE TIRE; MY EVIDENCE OF THE CAUSE OF THE VEHICLE DAMAGE

TL* THE CONTACT OWNS A 2011 FORD E-250. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR WAS CONSTANTLY ILLUMINATED. THE DEALER STATED THAT THE UREA PUMP WAS CONTAMINATED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,606. JCC

A SHORT WHILE AFTER OWNING THE VEHICLE, THE BRAKE LIGHT BULBS BURNT OUT. I'VE HAD TO REPLACE ALL THE BRAKE LIGHT BULBS APPROXIMATELY EVERY 3 MONTHS OR SO. AFTER A FEW BULB REPLACEMENTS I NOTICED THE SOCKETS THAT HOLD THE BULB STARTING TO LOOK BURNT. NOW ALL THE SOCKETS IN THE REAR OF THE VEHICLE ARE TO THE POINT WHERE THEY ARE COMPLETELY "FRIED" AND MELTED NEEDING REPLACED. *TR

THE INTERIOR GRAB HANDLE IS USED TO CLIMB INTO THE TRUCK. DUE TO A WEAK DESIGN THE HANDLE BREAKS CAUSING THE POTENTIAL FOR A PERSON TO FALL BACKWARDS AND SERIOUSLY INJURING THEMSELVES. *TR

TL* THE CONTACT OWNS A 2011 FORD E-250. THE CONTACT WAS DRIVING 72 MPH WHEN THE CONTACT EXPERIENCED A STEERING FAILURE IN WHICH THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE THE DEALER ADVISED THAT THE FAILURE WAS A RESULT OF THE BALL JOINT NOT BEING PROPERLY BROKEN IN DURING USE. THE DEALER OFFERED NUMEROUS REMEDIES BUT NONE RESOLVED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 347 AND THE CURRENT MILEAGE WAS 2,800. UPDATED 09/15/11 *BF UPDATED 12/19/11