Owners filed 12 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 31 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
2
0
0
0
Fuel System, Gasoline
2
0
0
0
Visibility › Rearview Mirrors/Devices › Exterior
1
0
0
0
Visibility › Defroster/Defogger/Hvac System › Heater Core
1
0
0
0
Tires
1
0
0
0
Structure
1
0
0
4
Service Brakes, Hydraulic
1
0
0
0
Power Train
1
0
0
0
Equipment
1
0
0
6
Engine and Engine Cooling
1
1
0
1
31 safety recalls
Part 573 reports
Equipment Adaptive/Mobility16V350000
Filed May 24, 20162 vehiclesNew England Wheels
Defect. New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk. If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Remedy. New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
Equipment Adaptive/Mobility15V779000
Filed Nov 20, 2015278 vehiclesNew England Wheels
Defect. New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy. New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Equipment Adaptive/Mobility15V763000
Filed Nov 17, 2015285 vehiclesMobility Specialists, Inc.
Defect. Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy. Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.
Equipment Adaptive/Mobility15V729000
Filed Nov 4, 2015667 vehiclesMobility Works (wmk Inc.)
Defect. MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy. MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Equipment Adaptive/Mobility14V706000
Filed Nov 5, 201434 vehiclesCummings Mobility Conversion & Supply
Defect. Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Equipment Adaptive/Mobility14V641000
Filed Oct 10, 2014834 vehiclesMobility Works (wmk Inc.)
Defect. Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.
Equipment Adaptive/Mobility14V617000
Filed Oct 3, 2014286 vehiclesNew England Wheels
Defect. New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
Equipment13V261000
Filed Jun 21, 201337 vehiclesMobility Works (wmk Inc.)
Defect. Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Risk. If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
Remedy. Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.
Fuel System, Gasoline › Storage › Tank Assembly11E047000
Filed Nov 8, 201117 vehiclesFord Motor Company
Defect. FORD IS RECALLING CERTAIN REPLACEMENT FUEL TANKS THAT COULD BE INSTALLED INTO MODEL YEAR 2004 THROUGH 2008 E-150, E-250, AND E-350 VANS AND WAGONS. THE AFFECTED FUEL TANKS HAVE AN EXTRA OBDII SENSOR HOLE ON THE TOP OF THE TANK THAT MAY NOT BE PROPERLY SEALED AND MAY LEAK FUEL.
Risk. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
Remedy. FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL TANKS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 28, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-800-232-5952.
Equipment › Appliance › Air Conditioner09V434000
Filed Nov 13, 200953 vehiclesEng Mobile System, Inc
Defect. E-N-G MOBILE SYSTEM IS RECALLING CERTAIN MODEL YEAR 2008 CHEVROLET W5500, MODEL YEAR 2007-2009 DODGE 3500, MODEL YEAR 2009 MIGHTY MOVER, MODEL YEAR 2006-2009 FORD E-250, E-350 AND E-450, MODEL YEAR 2008-2009 GMC W4500, MODEL YEAR 2007 INTERNATIONAL 4300, MODEL YEAR 2009 TOYOTA LAND CRUISER VEHICLES EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.
Risk. THIS DEFECT COULD RESULT IN A FIRE.
Remedy. E-N-G MOBILE SYSTEM WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2009. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR E-N-G MOBILE SYSTEM AT 1-925-798-4060.
Showing 10 of 31 campaigns, newest first.
What owners reported
Newest filings
Unknown or Other
Filed Sep 27, 2022TX
When I go to the lake boating, I always remove my battery from the engine compartment and take it with me as a backup in case my boat battery should fail. on September 26, 2022, when leaving the lake, I reinstalled the battery bas I always do and closed the hood. It appeared closed when the hood surface aligned with the side panel. After leaving the boat ramp I turned onto FM 2272 and was accelerating to the posted speed limit of 55. At 40 mph, all of a sudden, the hood flew up into the windshield shattering it from one side of the vehicle to the other. My view of the road was completely obstructed as I was covered in pieces of broken glass. Fortunately, I was able to see the white lane marker through the bottom of the windshield as there was about a 3-inch gap between the bottom of the hood and the bottom of the windshield so I could safely pull my vehicle off the roadway. I know I closed the hood before leaving the boat ramp and even if I hadn't fully closed the hood the secondary hood latch should have prevented the accident from occurring. The secondary. latch is not dependent on the release mechanism and is 100% a mechanical device requiring a person to physically push on the release lever under the hood in order to open it. Had the hood opened while I was on an interstate highway or at night the accident could have been fatal.
Unknown or Other
Filed Apr 24, 2020MN
WE PURCHASED A VEHICLE FROM GASCAR AUTO IN MIAMI, FLORIDA ON DECEMBER 31ST, 2019. WE DROVE IT BACK TO MINNESOTA. IT TOOK US 4 MONTHS AND OVER 30 PHONE CALLS TO GET THEM TO SEND US THE TITLE-WHICH THEY WROTE DATE OF SALE AS 4/19/2020. WE JUST RAN THE VEHICLES VIN, (THE DEALERSHIP HAD ALSO RAN A CARFAX, BUT NOT DISCLOSED TO US AN ACCIDENT OR THE DISCREPANCY IN MILEAGE) AND DISCOVERED THE ODOMETER HAD BEEN ROLLED BACK TO READ 100,000 LESS MILES THAN WE WERE TOLD WE WERE PURCHASING IT WITH. WE WERE UNDER THE IMPRESSION WE WERE BUYING WHAT WE WERE TOLD WE WERE BUYING ON THE ODOMETER DISCLOSURE FORM, NOT A VEHICLE WITH 100K MORE MILES. HAD WE KNOWN THAT, AND HAD WE KNOWN THE COMPANY WOULD FALSIFY THE DATES ON THE TITLE AND REFUSE TO GIVE IT TO US, WE NEVER WOULD HAVE PURCHASED THE VEHICLE. THEY LIED ON SEVERAL OCCASIONS ABOUT SENDING THE TITLE, AND IT TOOK A NOTIFICATION OUR ATTORNEY WAS INVOLVED TO GET THEM TO MAIL IT AFTER 4 MONTHS. IN CONTACTING THE DEALER TODAY, HE TOLD US IT ISNT HIS PROBLEM BECAUSE HE HAD "EXEMPT" WRITTEN ON THE FRONT OF THE TITLE. HOWEVER, HE DID FILL OUT THE ODOMETER DISCLOSURE, HE DID FALSIFY THE DATE OF SALE, AND HE DID SELL US A TITLE THAT HAD APPARENTLY ORIGINALLY BEEN PURCHASED BY HIS DEALERSHIP MORE THAN 1 YEAR PRIOR, THOUGH HE NEVER TRANSFERRED THE TITLE TO THE DEALERSHIP FROM THE PREVIOUS OWNER. I AM INCLUDING DOCUMENTATION OF ALL OF THIS.
Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Nov 13, 2014NY
TL* THE CONTACT OWNS A 2006 FORD E250. THE CONTACT STATED THAT THE HEATER SWITCH MELTED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE CONTACT OWNS A FLEET OF VEHICLES WITH THE SAME FAILURE.
Tires
Filed Apr 2, 2014CA
I HAVE BEEN CONTACTED BY THE MANUFACTURER THAT THESE TIRES ARE SUBJECT TO A RECALL (RECALL # 13T-012) AND MUST BE REPLACED DUE TO A SAFETY HAZARD. YET THESE TIRES ARE ON NATIONAL BACKORDER WITH MICHELIN, AND NOONE AROUND HERE (SANTA ROSA, CA) HAS ANY, NOR DO THEY HAVE ANY OF THE OTHER TWO SERIES THAT MICHELIN OFFERS AS A SUITABLE REPLACEMENT (LTXA/T2 OR XPS RIB). AND THERE ARE VERY FEW ALTERNATES THAT ANYONE CAN OFFER ME. AS I SEE IT, I AM DRIVING ON TIRES THAT MICHELIN SAYS ARE UNSAFE, YET THEY HAVE NO SIMPLE SOLUTION TO REPLACE THEM WITH ANOTHER ONE OF THEIR TIRES THAT DOESN'T INVOLVE ME SPENDING A LOT MORE TIME THAN I ALREADY HAVE TO BASICALLY DO THEIR JOB. WE BUY MICHELIN FOR THEIR NAME AND QUALITY, YET THEY ARE BAILING ON ME AS A CONSUMER TO MAKE AN ALTERNATE CHOICE ON MANUFACTURERS AND/OR TIRE DISTRIBUTORS THAT I KNOW NOTHING ABOUT. THANK YOU MICHELIN. *TR
Power Train
Filed Feb 21, 2012NJ
I OWN I FORD FREESTYLE, I AM CURRENTLY REPLACING THE THROTTLE BODY FOR THE SECOND TIME. IT TOOK A MECHANIC MUCH TRIAL AND ERROR TO FIND THE PROBLEM, WHICH COST ME A GREAT DEAL OF MONEY. THE CAR STARTED ACTING THE SAME WAY YESTERDAY! THIS HAS BEEN THE 2ND TIME IN LESS THAN A YEAR! I WISH I COULD GIVE THIS CAR BACK TO FORD! IF THERE IS ANYTHING...ANY KIND OF RECOURSE PLEASE GIVE ME INFORMATION. THANK YOU.... *TR
Fuel System, Gasoline
Filed Jan 3, 201256,400 milesMD
TL* THE CONTACT OWNS A 2006 FORD ECONLINE E250. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE, THE SMELL OF GASOLINE FUEL EMITTED FROM UNDER THE VEHICLE. THE CONTACT CONFIRMED THAT THE ODOR WAS CAUSED BY A LEAK IN THE FUEL LINE ASSEMBLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:08V057000 ( FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 56,400 AND THE CURRENT MILEAGE WAS 56,500.
Fuel System, Gasoline
Filed Feb 1, 201150,000 milesCT
SPARK PLUG EJECTION ON CYLINDER #4, BROKEN TREAD ON CYLINDER. *LN
Service Brakes, Hydraulic
Filed Mar 1, 200943,664 milesOH
FRONT PADS AND ROTORS,FRONT UPPER AND LOWER BALL,JOINTS. REAR LOADED CALIPERS,TWO REAR ROTORS REPLACED ON 43,664 MI. 2006 FORD E-250. *TR
Engine and Engine CoolingCrash1 injured
Filed Aug 29, 20075,600 milesTN
TL*CONTACT OWNS A 2006 FORD E250. WHILE DRIVING 40 MPH, THE ELECTRONIC MOBILITY CONTROL SYSTEM FAILED. THE CONTACT WAS UNABLE TO STEER THE VEHICLE, LOST CONTROL AND CRASHED INTO THE WALL OF A BRIDGE. THE PASSENGER SIDE OF THE VAN WAS DAMAGED. A POLICE REPORT WAS FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL DUE TO A FRACTURED KNEE AND RECEIVED A CAST ON HIS LEFT LEG. HE IS CURRENTLY IN NEGOTIATIONS WITH THE COMPANY THAT INSTALLED THE HANDICAPPED EQUIPMENT. THE DEALER INFORMATION IS UNAVAILABLE. THE CURRENT MILEAGE WAS 5,600, AND THE FAILURE MILEAGE WAS 5,600. UPDATED 09/18/07 *TR
Structure4 injured
Filed Nov 11, 20061,193 milesFL
THRU TESTING BY A INDUSTRIAL HYGENTIST WE HAVE PROOF THAT OUR HANDICAPPED VAN CUSTOMED IN MISS IN 2005 AND SOLD AS A BRAND NEW VEHICLE IN 2006 WAS IN FACT DEFECTIVE AND CONTAINS MORE FORMALDEHYDE ABOVE HUMAN CONSUMPTION. THIS VEHICLE WAS RETURNED THE DEALERSHIP IN PLANT CITY, FL BY FLATBED SO THAT NO ONE WOULD EVER ENTER IT AGAIN. THE DEALERSHIP KEPT IT FOR A COUPLE OF HRS AND FLAT BEDDED IT BACK TO MY PROPERTY BECAUSE IT IS HIGHLY COMBUSTIBLE AND THEY DID NOT WANT THEIR DEALERSHIP TO EXPLODE BUT IT IS OK THAT MY HOUSE AND NEIGHBORHOOD HAS THE EXPLOSION INSTEAD. THEY ARE AWARE OF THE PROBLEM AND REFUSING TO SETTLE THRU THE LEMON LAW THEREFORE WE ARE GOING TO COURT. THIS VEHICLE AND ALL OTHER VEHICLES SHOULD BE RESEARCHED AND FIND THEM ALL AND DESTROYED. WHY IS THE NTSHA AND OSHA ALLOWING THIS PRODUCT TO BE USED IN HANDICAPPED OR ANY VEHICLE. THE FORMALDEHYDE AT HIGH TEMP IS A CARRIER OF CANCER. MY FAMILY HAS SEVERE REACTIONS TO THIS VEHICLE. I CAN NOT EVEN GO OUT OF MY HOUSE WITHOUT A REACTION TO THE AIR IN THE FRONT YARD. THE TEMP IS THE VEHICLE IS OVER 125 AT TIMES. THIS DEPT SHOULD HAVE ON THE FIRST COMPLAINT COME OUT AND CHECKED THIS VEHICLE OUT AND IT SHOULD NOT BE IN A RESIDENTIAL AREA BUT IN FACT IN THE LOT OF THE DEALERSHIP IN A CORNER WHERE IF IT DID EXPLODE THERE WOULD NOT BE A LARGE AMOUNT OF DAMAGE. THE DEALERSHIP ALSO HAD TWO EMPLOYEES THAT WERE EXTREMELY EXPOSED LIKE WE WERE AND STILL IGNORE THE SITUATION. MY NEXT STEP IS THE NEW MEDIA AND TV STATIONS TO BRING T
Equipment6 injured
Filed Aug 26, 2006150 milesFL
FORD 2005 E250 HAS BEEN IDENTIFIED WITH FORMALDEHYDE POISON IN IT AT ABOVE DANGER LEVELS TO HUMANS WHICH CAN CAUSE SERIOUS HEALTH ISSUES. THE VAN IS CUSTOM DONE BY A COMPANY IN MISSISSIPPI. THE A/C UNIT IN THE REAR DOESN'T WORK AND WAS IN FOR SERVICE 3 TIMES AND OVER THE 15 DAY REQUIREMENT FOR LEMON LAW IN THE STATE OF FL WHERE IT WAS SOLD. AFTER THE LEMON LAW IS COMPLETED I AM GOING TO REQUEST THAT A NATIONAL ALERT BE ISSUED TO MAKE SURE NO ONE ELSE BECOMES SICK DUE TO THIS TOXIC FUMES BUT WE CAN NOT DO IT AT THIS TIME. *JB
Visibility › Rearview Mirrors/Devices › Exterior
Filed Jan 3, 200699 milesFL
DT: THE CONTACT STATED BOTH SIDE EXTERIOR REAR VIEW MIRRORS DID NOT PROVIDE SUFFICIENT DRIVER VISIBILITY. HE TOOK THE VEHICLE TO THE DEALER, WHO SUGGESTED REPLACING THE MIRRORS WITH LARGER EXTERIOR MIRRORS FOR EXTENDED MODEL VAN. THE DEALER ATTEMPTED TO REPLACE THE MIRRORS WITH LARGER ONES, BUT THE LARGER MIRRORS WOULD NOT ATTACH PROPERLY TO THE DOORS. HE CONTACTED THE MANUFACTURER IN AN EFFORT TO RESOLVE THE MATTER. THE MANUFACTURER STATED HE WOULD NEED TO REPLACE THE STANDARD DOORS WITH A LARGER MODEL THEY OFFERED. *AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 24, 2016. Source: NHTSA Office of Defects Investigation.