2012 Ford E-250

Routine

Owners filed 8 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 12 times.

What fails
ComponentReportsCrashesFiresInjuries
Wheels1
000
Structure › Body1
100
Seat Belts › Front › Buckle Assembly1
000
Seat Belts1
010
Power Train1
000
Fuel/Propulsion System1
000
Engine and Engine Cooling › Cooling System › Radiator Assembly1
000
Electrical System1
000

12 safety recalls

Part 573 reports
Equipment Adaptive/Mobility16V350000
Filed May 24, 20162 vehiclesNew England Wheels

Defect. New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy. New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

Equipment Adaptive/Mobility15V779000
Filed Nov 20, 2015278 vehiclesNew England Wheels

Defect. New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Equipment Adaptive/Mobility15V763000
Filed Nov 17, 2015285 vehiclesMobility Specialists, Inc.

Defect. Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Equipment Adaptive/Mobility15V729000
Filed Nov 4, 2015667 vehiclesMobility Works (wmk Inc.)

Defect. MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Equipment Adaptive/Mobility14V706000
Filed Nov 5, 201434 vehiclesCummings Mobility Conversion & Supply

Defect. Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Equipment Adaptive/Mobility14V641000
Filed Oct 10, 2014834 vehiclesMobility Works (wmk Inc.)

Defect. Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.

Equipment Adaptive/Mobility14V617000
Filed Oct 3, 2014286 vehiclesNew England Wheels

Defect. New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

Equipment Adaptive/Mobility14V584000
Filed Sep 23, 201445 vehiclesNational Van Builiders, Inc.

Defect. National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.

Fuel System, Other › Delivery › Hoses, Lines/Piping, and Fittings14V501000
Filed Aug 6, 201428 vehiclesAdrian Steel Company

Defect. Adrian Steel Company (Adrian) is recalling certain model year 2012 Ford E-150, E-250 and E-350 Commercial Cargo Vans modified by Adrian between September 21, 2012, to September 24, 2012. The affected vehicles are equipped with certain propane fuel system conversion kits with an aluminum fuel line fitting manufactured by Roush CleanTech. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.

Risk. A propane leak in the presence of an ignition source increases the risk of a fire.

Remedy. Adrian will notify owners, and dealers will replace the aluminum fuel line fittings with stainless steel fittings, free of charge. The recall began during July 2014. Owners may contact Adrian customer service at 1-800-677-2726.

Fuel System, Other › Delivery › Hoses, Lines/Piping, and Fittings14V426000
Filed Jul 10, 201436 vehiclesRoush Performance Products, Inc.

Defect. Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.

Risk. A propane leak in the presence of an ignition source increases the risk of a fire.

Remedy. Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.

Showing 10 of 12 campaigns, newest first.

What owners reported

Newest filings
Seat Belts › Front › Buckle Assembly
Filed May 23, 202280,000 milesCA

The contact owns a 2012 Ford E-250. The contact stated that the front passenger’s seat belt was locked as the seat belt was unable to be removed from the buckle. The vehicle was not taken to a dealer or independent mechanic for diagnostic test or repair. The contact stated that he called a dealer however, the vehicle was not taken to the dealer. The contact stated the manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

Seat BeltsFire
Filed Sep 10, 2018200,000 milesMN

POSSIBLE PASSENGER SEAT BELT FIRE IN UNOCCUPIED PARKED VEHICLE. THIS VAN WAS IN BUSINESS PARKING LOT UNOCCUPIED WHEN A VEHICLE FIRE OCCURRED THAT APPEARS TO ORIGINATE FROM THE PASSENGER SIDE SEAT BELT LOCK (PICTURED ATTACHED). THE HOST COMPANY ALSO HAS VIDEO FOOTAGE SHOWING THE VEHICLE ON CAMERA WHERE YOU CAN SEE THE WINDOWS TURN FROM CLEAR TO BLACK.

Power Train
Filed Jun 20, 2016125,000 milesOH

TL* THE CONTACT OWNS A 2012 FORD E-250. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED INTO FIRST GEAR AND THE WHEELS SEIZED. WHEN THE CONTACT SLOWED DOWN THE VEHICLE, THE FAILURE SUBSIDED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Fuel/Propulsion System
Filed Mar 11, 201549,000 milesNM

VEHICLE WARNING SYSTEM INDICATED TO SAFELY STOP TRUCK IMMEDIATELY. TRUCK WOULD NOT RESTART. TRUCK WAS TOWED TO DEALERSHIP (~60 MILES). FORD REPLACED ONE OF THE EXHAUST GAS SENSORS UNDER WARRANTY. DEALERSHIP PERSONNEL INDICATED THAT THIS WAS A RECURRING PROBLEM AND IT WOULD PROBABLY HAPPEN AGAIN. MARCH OF 2015 SIMILAR CIRCUMSTANCES, VEHICLE WARNING SYSTEMS INDICATED TO SAFELY STOP TRUCK IMMEDIATELY. TRUCK CONTINUED RUNNING AND DROVE THE 80 MILES BACK TO DEALERSHIP. MILEAGE AT THE DATE OF THE SECOND OCCURRENCE WAS ~54,500. A DIFFERENT EXHAUST GAS SENSOR WAS REPLACE, NO WARRANTY COVERAGE. DEALERSHIP PERSONNEL CONTINUE TO INDICATE RECURRING PROBLEM AND IT WOULD PROBABLY HAPPEN AGAIN. CONTACTED FORD, NO RESOLUTION ON COST INCURRED OR IF THERE IS A RE-DESIGN AND REPLACEMENT OF SENSOR (S). *TR

Structure › BodyCrash
Filed Nov 24, 201416,000 milesCO

AS I WAS DRIVING MY 2012 FORD F250 DIESEL A LIGHT CAME ON INDICATING A PROBLEM WITH THE ELECTRONIC LOCKING REAR DIFFERENTIAL. SECONDS LATER THE COMPUTER SCREEN STATED FLASHING DIFFERENT WARNINGS- THE COMPUTER CHIMED NON-STOP WITH THE ALARMS UNTIL, WITHIN 10 SECONDS FROM THIS STARTING, THE ENGINE WAS SHUT DOWN BY THE COMPUTER AND I WAS LEFT TO COAST TO A STOP. IT WAS NOT AN EASY STOP- THIS TRUCK WEIGHS 8,500 POUNDS AND WITH NO POWER IT IS EXTREMELY DIFFICULT TO NAVIGATE OVER TO THE SIDE OF THE ROAD. TWO CARS APPEARED TO COLLIDED WHEN THE ENGINE CUT OUT AND I COULD NOT KEEP IN THE LANE ON THE CURVE. I WOULD SURELY BE SERIOUSLY INJURED OR DEAD OR INJURED/KILLED OTHERS IF I WAS TOWING A LOAD ON ONE OF THE MOUNTAIN PASSES WHEN THIS SHUT DOWN OCCURED- THIS TRUCK HAS A DIESEL AND PURPOSELY DESIGNED FOR HEAVY TOWING- 16,000 MILES ON IT AND FORD'S NEW DIESEL IS A POTENTIAL KILLER. *TR

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Nov 21, 201457,000 milesNC

TL* THE CONTACT OWNS A 2012 FORD E-250. THE CONTACT STATED THAT THE RADIATOR WAS LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Sep 4, 201450,000 milesTX

HAD 1ST EXHAUST HEAT SENSOR GO OUT LAST YEAR APPROX. 50,000 MILES. SECOND ONE ON 8/15/14 APPROX. 110,000 MILES THIRD ONE ON 9/1/14 APPROX. 113,000 MILES ALL THREE TIMES LEFT ME STRANDED ON BUSY INTERSTATE HI-WAY. HAVE EXTENDED WARRANTY SO COVERED FOR PARTS AND LABOR LESS THE 100.00 DEDUCTIBLE. BUT WITH OUT MY TRUCK FOR 2 TO 3 DAYS EACH TIME OVER A 40.00 PART. *TR

Wheels
Filed Jul 31, 201438,000 milesTX

VEHICLE HAD FOUR NEW TIRES ALL OF SAME BRAND AND SIZE ONE OF THE TIRES HAD A BLOW OUT, REPLACED THE TIRE WITH NEW TIRE OF SAME BRAND AND SIZE. ONE WEEK LATER ANOTHER TIRE STARTED VIBRATING SO WE TOOK IT IN AND THEY CHECKED IT AND FOUND THE TREAD IS SEPARATING FROM THE CARCASS. I HAD THEM PULL ALL FOUR TIRES AND REPLACE WITH NEW TIRES OF DIFFERENT BRAND. I KEPT THE FOUR TIRES AND CHECKED FOR ANY RECALLS. THIS PARTICULAR TIRE DOES NOT HAVE A RECALL YET BUT ANOTHER SIMILAR DOES. THE TIRES WE HAVE ARE THE HANKOOK DYNAPRO AS LT245/75R16 THE TIRE THEY HAVE RECALLED IS HANKOOK DYNAPRO MT LT325/60R18. HANKOOK SAYS THEY WILL ONLY WARRANT THE ONE TIRE SHOWING SEPARATION BUT WILL NOT DO ANYTHING ABOUT THE FIRST ONE BECAUSE WE DON'T HAVE IN OUR POSSESSION OR THE OTHER THREE BECAUSE THEY HAVE NOT FAILED YET. *TR

8 of 8 complaints, reproduced as filed.

Across model years

Worst on record: 1999
YearComplaintsRecallsFiresDeathsAssessment
20230100Routine
20221000Routine
20172000Routine
20161000Routine
201471100Routine
2013111100Routine
2012 — this page81210Routine
201161800Routine
201091310Routine
200921900Routine
200862200Routine
200762710Routine
2006123100Routine
2005111110Routine
200481800Routine
200317820Routine
200217520Routine
200118330Routine
200018520Routine
199931610Routine
199816500Routine
199724440Routine
199620300Routine
199515311Fatalities reported
199411300Routine
19937310Routine
199214310Routine
19918100Routine
19904200Routine

Compare every E-250 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 24, 2016. Source: NHTSA Office of Defects Investigation.