2014 Ford E-250

Routine

Owners filed 7 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 11 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine3
000
Service Brakes, Hydraulic › Foundation Components › Disc › Pads1
000
Power Train1
000
Electronic Stability Control (esc)1
000
Air Bags1
100

11 safety recalls

Part 573 reports
Seats19V313000
Filed Apr 18, 20192,080 vehiclesMobility Transportation Services

Defect. Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy. MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

Equipment Adaptive/Mobility19V125000
Filed Feb 26, 20193 vehiclesNew England Wheels

Defect. New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

Risk. If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.

Remedy. New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.

Equipment Adaptive/Mobility16V350000
Filed May 24, 20162 vehiclesNew England Wheels

Defect. New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy. New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

Equipment Adaptive/Mobility15V779000
Filed Nov 20, 2015278 vehiclesNew England Wheels

Defect. New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Equipment Adaptive/Mobility15V763000
Filed Nov 17, 2015285 vehiclesMobility Specialists, Inc.

Defect. Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Equipment Adaptive/Mobility15V729000
Filed Nov 4, 2015667 vehiclesMobility Works (wmk Inc.)

Defect. MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Equipment Adaptive/Mobility14V706000
Filed Nov 5, 201434 vehiclesCummings Mobility Conversion & Supply

Defect. Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Equipment Adaptive/Mobility14V617000
Filed Oct 3, 2014286 vehiclesNew England Wheels

Defect. New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

Equipment Adaptive/Mobility14V584000
Filed Sep 23, 201445 vehiclesNational Van Builiders, Inc.

Defect. National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.

Equipment Adaptive/Mobility14V232000
Filed May 2, 201414 vehiclesMobility Works (wmk Inc.)

Defect. WMK Inc., doing business as Mobility Works, Inc. (Mobility), is recalling certain model year 2013-2014 Mobility-modified Ford E-150, and E-250 transit buses manufactured December 1, 2013, through January 4, 2014, and equipped with certain Ricon S series and K series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.

Risk. If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.

Remedy. Mobility will notify owners, and Ricon will send the owner a supplemental cover kit and instructions free of charge. The recall began on June 4, 2014. Owners may contact Mobility customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884 or by e-mail at [email protected].

Showing 10 of 11 campaigns, newest first.

What owners reported

Newest filings
Air BagsCrash
Filed Apr 21, 2025IL

The contact owns a 2014 Ford E-250. The contact stated that while driving approximately 40 MPH, the vehicle suddenly fishtailed, causing the rear passenger side of the vehicle to crash into an unknown object. The contact indicated that the vehicle would only operate in limp mode after the crash. After switching back to the drive position, the vehicle operated normally. During the crash, no injuries were reported, and no police report was filed. The contact used a scanner to determine that the PCU had malfunctioned and needed to be replaced. The contact also discovered that electrical wires in the vehicle were damaged by rodents. A Number 6 Injector Wire was chewed out by rodents, and the contact independently replaced the wire however, the vehicle continued to misfire. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered and was referred to the NHTSA Hotline. The manufacturer was aware that there was a software issue with the PCU and that it was a known failure, and the contact was concerned due to Ford acknowledging there was a fatality due to this known failure. The failure mileage was unknown.

Engine
Filed Apr 8, 2020200,000 milesCT

TL* THE CONTACT OWNS A 2014 FORD E-250. THE CONTACT STATED THAT THERE WAS A KNOCKING NOISE COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER A RECALL OR WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Engine
Filed Mar 20, 202073,660 milesME

ON NOVEMBER 27, 2019 I WAS DRIVING BACK TO MY OFFICE AFTER COMPLETION OF A CHIMNEY JOB WHEN MY MOTOR WENT WITH ONLY 73,660. I THEN HAD TO HAVE MY VEHICLE TOWED AND THAT'S WHEN MY MECHANIC PULLED THE VALVE COVERS AND DISCOVERED A BROKEN VALVE SPRING THAT HAD CAUSED IT TO DROP THE VALVE INTO THE PISTON WHICH THEN CAUSED THE COOLANT AND OIL TO MIX. IN RETURN, THIS CAUSED A CATASTROPHIC FAILURE TO THE ENGINE. AT THAT POINT THE ENGINE WAS PULLED. IT WAS ALSO NOTED THAT THE SIDE OF THE ENGINE BLOCK WAS CRACKED AND BENT THE OIL PAN. UPON CLEANING THE INTAKE MANIFOLD GASKET SURFACES HE FOUND THAT DUE TO A POSITIVE CRANKCASE FROM THE VALVE DAMAGING THE PISTON THAT THE INTAKE WAS FULL OF OIL COOLANT MIXTURE AS WELL AS PIECES OF METAL FROM THE PISTON SHATTERING.

Engine
Filed Nov 13, 2018123,500 milesWI

NUMBER 2 SPARK BELOW OUT OF THE MOTOR,WHEN DRIVING

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Oct 10, 201824,000 milesNY

TL* THE CONTACT OWNS A 2014 FORD E-250. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, A SNAPPING SOUND WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT DRIVER SIDE INNER BRAKE PAD HAD SEPARATED. THE BRAKE PAD WAS REPLACED AND THE VEHICLE OPERATED NORMALLY. THE LOCAL DEALER (BASIL FORD, 1540 WALDEN AVE, CHEEKTOWAGA, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.

Power Train
Filed Jan 10, 201746,000 milesMA

THIS IS THE 11TH FORD WE HAVE REPLACED THE TRANSMISSION ON. BALSIE FORD IN HYANNIS,MA HAS NOW HAD THE VEHICLE FOR 32 WEEKS AND STILL NOT BACK YET.

Electronic Stability Control (esc)
Filed Apr 15, 2014400 milesTX

THESE VEHICLES HAVE A ROLL OVER STABILITY CONTROL SYSTEM THAT IS DEFECTIVE. IF THE WIND IS BLOWING, THE ROLL OVER CONTROL STARTS SLOWING DIFFERENT WHEELS AND CAUSES THE DRIVER TO STRUGGLE TO MAINTAIN CONTROL. I RETURNED THE VEHICLE TO THE DEALER FOR SERVICE, BUT THEY CLAIM IT IS WORKING AS DESIGNED. THIS DESIGN IS A SAFETY HAZARD AND SHOULD BE INVESTIGATED IMMEDIATELY. IF YOU DRIVE IT ON A WINDY DAY, YOU WILL BE TERRIFIED. IN PERFECT CONDITIONS, YOU WILL STRUGGLE TO MAINTAIN YOUR LANE AS YOU DRIVE 60 MPH OR ABOVE. IT DRIFTS BACK AND FORTH LEFT TO RIGHT AT RANDOM INTERVALS. THIS VEHICLE SHOULD NOT BE ALLOWED ON PUBLIC ROADS. *TT

7 of 7 complaints, reproduced as filed.

Across model years

Worst on record: 1999
YearComplaintsRecallsFiresDeathsAssessment
20230100Routine
20221000Routine
20172000Routine
20161000Routine
2014 — this page71100Routine
2013111100Routine
201281210Routine
201161800Routine
201091310Routine
200921900Routine
200862200Routine
200762710Routine
2006123100Routine
2005111110Routine
200481800Routine
200317820Routine
200217520Routine
200118330Routine
200018520Routine
199931610Routine
199816500Routine
199724440Routine
199620300Routine
199515311Fatalities reported
199411300Routine
19937310Routine
199214310Routine
19918100Routine
19904200Routine

Compare every E-250 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 18, 2019. Source: NHTSA Office of Defects Investigation.