Owners filed 17 complaints about this vehicle with federal regulators, most often about the tires › tread/belt. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires › Tread/Belt
2
0
0
0
Tires
2
0
0
0
Service Brakes, Hydraulic
2
1
0
4
Wheels
1
1
0
0
Vehicle Speed Control › Cruise Control
1
0
1
0
Service Brakes, Hydraulic › Pedals and Linkages
1
0
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
1
0
0
0
Power Train › Automatic Transmission
1
0
0
0
Fuel/Propulsion System
1
0
0
0
Fuel System, Gasoline › Storage › Tank Assembly
1
0
0
0
5 safety recalls
Part 573 reports
Vehicle Speed Control09V399000
Filed Oct 13, 20094,500,000 vehiclesFord Motor Company
Defect. FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk. A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy. FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Vehicle Speed Control › Cruise Control08V051000
Filed Feb 4, 2008225,000 vehiclesFord Motor Company
Defect. FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.
Risk. AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.
Remedy. DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Vehicle Speed Control07V336000
Filed Aug 3, 20073,600,000 vehiclesFord Motor Company
Defect. ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk. THIS COULD RESULT IN AN UNDERHOOD FIRE.
Remedy. DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Equipment Adaptive/Mobility04V589000
Filed Dec 15, 2004501 vehiclesAccubuilt, Inc.
Defect. ON CERTAIN VANS BUILT ON FORD E250/E350 CHASSIS AND EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
Remedy. DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR ACCUBUILT AT 419-222-1501.
Equipment › Other › Labels04V232000
Filed May 13, 200428,456 vehiclesFord Motor Company
Defect. CERTAIN VANS AND WAGONS FAIL TO CONFORM TO THE REQUIREMENTS OF PART 567, "CERTIFICATION." FOR CERTAIN 2003 E250 VANS BUILT WITH LT225/75R16E TIRES, THE REAR AXLE RATING IS INCORRECTLY LISTED ON THE LABEL. IN ADDITION, THE TIRE PRESSURE IS INCORRECTLY LISTED ON THE LABEL FOR THE REAR TIRES ON CERTAIN 2002 E350 WAGONS AND FOR THE FRONT TIRES ON CERTAIN 2002 E250 VANS BUILT WITH THESE TIRES.
Risk. FAILURE TO FOLLOW PROPER VEHICLE LOADING SPECIFICATIONS OR TIRE INFLATION RECOMMENDATION CAN RESULT IN TIRE FAILURE, INCREASING THE RISK OF A CRASH.
Remedy. OWNERS WILL BE PROVIDED WITH SUPPLEMENTARY TIRE LABELS CONTAINING CORRECT INFORMATION AND INSTALLATION INSTRUCTIONS. IF AN OWNER SO DESIRES, THEIR DEALER CAN INSTALL THE LABEL FOR THEM. THE RECALL BEGAN ON JULY 8, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
What owners reported
Newest filings
Tires
Filed Jun 27, 2020282,952 milesTX
BOTH FRONT TIRES MERELY DEVELOPED TREAD BULGES , LESS THAN 15K MILES, NEVER HAD A FLAT, BEEN OVERLOADED ,OVERINFLATED , ECT.. THEY JUST BECAME VERY POOR DRIVING AND VIBRATED BADLY TO FIND THEY BOTH HAVE BULGES IN THE TREAD. THEY SEEMED FINE ABOUT TWO WEEKS AGO AND WHEN I WENT TO DRIVE IT A COUPLE DAYS AGO THE PROBLEM BECAME APPARENT. *TR
Fuel/Propulsion System
Filed Sep 11, 2015160,000 milesIL
TL* THE CONTACT OWNS A 2002 FORD E-250. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE FUEL TANK STRAP DETACHED FROM THE VEHICLE AND CAUSED THE FUEL TANK TO NEARLY TOUCH THE GROUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 160,000.
Engine and Engine Cooling
Filed May 16, 2009117,715 milesMS
I OWN A FORD F-250 WITH A 5.4 MOTOR. THIS TRUCK BLEW A SPARK PLUG OUT OF THE MOTOR ON 4-15 -2008 AND IT BLEW A DIFFERENT SPARK PLUG OUT OF THE MOTOR ON 5-13-2009. FORD NEEDS TO RECALL THIS TRUCK AND OTHER VEHICLES AND CORRECT THIS DEFECT. I WILL BE TALKING WITH A LAWYER IN THE NEXT FEW DAYS IN HOPES OF GETTING MY TRUCK REPAIRED AND TO RECOVER THE MONEY I HAVE ALREADY SPENT FOR REPAIRS.I F SAFERCAR.GOV WILL CHECK WITH PARTS HOUSES SUCH AS AUTO ZONE AND REPAIR SHOPS YOU WILL FIND THIS IS A VERY BIG PROBLEM, A VERY VERY BIG PROBLEM. I PULL A HORSE TRAILER AND IF THIS SPARK WOULD HAVE BLEW OUT WHILE PULLING OUT INTO TRAFFIC ME OR MY DAUGHTER COULD HAVE BEEN KILLED !!!!!! *TR WALTER GLENN JOHNSON BYRAM,MS
Electrical System › Ignition › Module
Filed Jul 5, 200740,000 milesCA
FAILURE OF CAM POSITION SENSOR ON 2002 FORD F250 DIESEL. MOTOR STOPS WORKING LOST OF POWER STEERING AND ALL POWER,AS IF KEY WAS TURNED OFF. IF PULLING TRAILER THIS WAS AN EXTREMLY DANGERIOS CONDITIONIN IN THE FORD 2002 F250 TRUCK WITH THE 7.3 DIESEL MOTOR. JUST CHECK THE INTERNET TO SEE HOW MANY PEOPLLE WERE HAVING TROUBLE. *AK
Power Train › Automatic Transmission
Filed Feb 26, 200775,000 milesOH
4R70W TRANSMISSION FAILURE. PLANETARY GEAR SHATTERED RESULTING IN A TRANSMISSION FAILURE. REQUIRING THE TRANSMISSION TO BE REBUILT. *NM
Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Feb 26, 200751,000 milesOH
TOTAL CATALYTIC CONVERTER FAILURE AT 51,000 MILES. SAT AT DEALERSHIP FROM JAN 3,2006 TO APRIL 7, 2005 WAITING FOR DEALER ONLY PART. NO CAUSE FOUND. TRUCK WAS IN EXCELLENT RUNNING CONDITION. *NM
Vehicle Speed Control › Cruise ControlFire
Filed Oct 1, 200590,000 milesOH
FORD HAS RECALLS ON 1994-2002 FORD TRUCK 8500 GVW AND UNDER I HAVE A 2002 F250 FORD 8600 GVW THAT USES SAME CRUISE CONTROL PARTS AS THE OTHER TRUCKS. THIS UNIT WAS SITTING IN GARAGE WHEN NOT RUNNING WHEN THE SAME PARTS THAT ARE BEING REPLACED ON OTHER VEHICLES IGNITED ON FIRE. FORD WILL NOT REPLACE THE PARTS. *JB
Tires › Tread/Belt
Filed Mar 23, 200530,000 milesTX
TIRE SEPARATION, GOODYEAR LT245/75R16E TIRES. AT APPROXIMATELY 30000 MILES, THE TIRE BEGAN TO BOUNCE DUE TO A TREAD SEPARATION, CREATING AN UNSAFE SITUATION. *AK
WheelsCrash
Filed Feb 20, 2005TX
MY SON WAS DRIVING HOME WHEN THE BACK WHEELS LOCKED-UP AND STARTED TO SKID. HE CALLED THE POLICE AND THE OFFICER SAID HE COULD SEE WHERE IT LOOK LIKE THAT'S WHAT HAPPENED AND THERE WERE THREE OTHER WITNESSES TO WHAT HAD HAPPENED. MY HUSBAND FEELS THIS IS WHAT HAPPENED TO HIM A COUPLE OF MONTHS AGO. I AM WAITING TO SEE IF YOU ARE WILLING TO PAY FOR ME TO TAKE MY VEHICLE TO A DEALERSHIP TO BE CHECKED OUT. *JB
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Dec 2, 200339,631 milesNJ
WHEN BRAKING AT 25 MPH THE BRAKES HAD GONE TO THE FLOOR. THE CONSUMER HAD TO PUMP THE BRAKES IN ORDER TO STOP THE VEHICLE. THE DEALER STATED THAT ELECTRONIC HYDRAULIC CONTROL UNIT FOR THE ABS NEEDED TO BE REPLACED. *AK *SCC *JB
Electrical System › WiringFire
Filed Oct 12, 200312,000 milesNY
THE VEHICLE CAUGHT ON FIRE WHILE PARKED FOR OVER 24 HOURS. THE LOCAL FIRE DEPARTMENT STATED THE FIRE WAS DUE TO A SHORT IN THE WIRING. *JB IT WAS LATER DETERMINED THAT THERE WAS A SHORT IN THE WIRING ON THE PASSENGER SIDE B POST WHERE THE WIRING RUNS THROUGH THE POST TO THE RIGHT SIDE REAR POWER DOOR LOCKS. *SCC *NLM
Service Brakes, HydraulicCrash4 injured
Filed Oct 1, 200336,414 milesFL
WHILE DRIVING 35 MPH, THE BRAKES FAILED. THE CONSUMER'S VEHICLE HIT SEVERAL OTHER VEHICLES AND THEN RAN INTO A TAXI CAB HEAD ON. UPON IMPACT, THE FRONTAL AIR BAGS DID NOT DEPLOY. *AK THE VEHICLE WAS DRIVEN WITH NO PROBLEM. THERE WAS NO COOLANT IN THE ENGINE AND FRONT END DAMAGE. *SCC *JB
Service Brakes, Hydraulic
Filed Jun 22, 2003373 milesVT
VIBRATIONS FLOOR,STEERING WHEEL NEW PROBLEM BRAKES REAR INNER PADS AND ROTORS GONE 22K MILES. *NLM
Service Brakes, Hydraulic › Pedals and Linkages
Filed Apr 8, 2003VA
THE BRAKE PEDAL HAD TO PUSHED ALL THE WAY TO THE FLOOR, CONSUMER ALSO PRESSED ON THE ACCELERATOR BY ACCIDENT. *JB
Fuel System, Gasoline › Storage › Tank Assembly
Filed Apr 5, 200365 milesMA
VEHICLE HAS A 29 GALLON FUEL TANK. WHEN THE FUEL GAUGE READS EMPTY AND I FUEL UP THE VEHICLE IT WILL ONLY TAKE 22 GALLONS OF FUEL. THE DEALER TELLS ME THE VEHICLE SHOULD HAVE A RESERVE, BUT A 7 GALLON RESERVE DOESN'T MAKE SENSE. I PREVIOUSLY OWNED A 1999 F-250 WITH THE SAME SPECS AND WHEN THE FUEL GAUGE READ EMPTY IT WOULD TAKE UP TO 29 GALLONS, I HAD THE 2002 VEHICLE AT THE DEALER 3 TIMES FOR THIS PROBLEM, THEY ALSO TELL ME THE GAUGE IS WORKING PROPERLY. *JB
Tires
Filed Dec 1, 2002MD
TIRE TREAD SEPERATION AFTER ONLY 10,000 MILE ON THE VEHICLE. WAS A SLIGHT VIBRATION IN THE VAN BEFORE THE TIRE BLEW. THE ENITRE OUTER SIDE WALL OF THE TIRE WAS DESTROYED. DT
Tires › Tread/Belt
Filed Oct 17, 2002MD
CONSUMER STATES ORIGINAL EQUIPMENT (TIRES) GENERAL TIRE MODEL# _ _ _ _ _ _ _ _ DOT:#_ _ _ _ _ _ _ _ _ BELT IS BROKEN., DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE MODEL# AND DOT #. TS
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 13, 2009. Source: NHTSA Office of Defects Investigation.