Chrysler (FCA US LLC): Visibility › Windshield
Chrysler (FCA US LLC) reported this defect to federal regulators on Jan 28, 2016 and put the number of vehicles at risk at 184. The repair is free for as long as the recall stands.
The defect
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
The risk
If the windshield dislodges during a crash, there is an increased risk of occupant injury.
The remedy
Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Chrysler Town And Country | 527 | 5 | 1 | 12 |
| 2015 Chrysler Town And Country | 383 | 4 | 1 | 15 |
| 2015 Dodge Grand Caravan | 281 | 4 | 2 | 7 |
| 2014 Dodge Grand Caravan | 359 | 5 | 13 | 11 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 16V044000.
Full record for the 2016 Chrysler Town And Country → · Recalls carrying a do-not-drive advisory → · Where this data comes from →