ALMOST 90% OF COMMUNICATION LIGHTS DO NOT LIGHTUP. THERE ISN'T ENOUGH LIGHTING TO SEE AIR CONDIONING/ RADIO,/INDSHIELD WIPERS,ETC. DEALER STATED THAT WAS THE WAY IT WAS MANUFACTURED.*AK
2001 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
TWO BENCH SEATS HAVE HOOKS WHERE A CAR SEAT COULD BE INSTALLED. BUT WHEN PASSENGER SAT ON BENCH SEAT COULD FEEL BACK HAD BEEN BRNISED.*AK STEEL U-BOLTS FOR CHILD RESTRAINT SYSTEM PROTRUDE WHEN THE TWO REAR BENCH SEATS ARE RECLINED. THIS PROTRUSION COULD CAUSE SERIOUS INJURIES. *YH
CONSUMER'S CHILD HAD GOTTEN FINGER CAUGHT IN GEARS OF POWER DOOR. . HAS CONTACTED MANUFACTURER. *AK
WHILE DRIVING ABOUT 40 MPH IN THE RAIN, RIGHT FRONT TIRE LOST AIR. THEN, CONSUMER FOUND OUT THAT TIRE HAD EXPERIENCED SIDEWALL SEPARATION. GOODYEAR, INTEGRADY, 215/70R15, DOT M634. *AK DOT#M634C9WR. *SLC
REAR SIDE DOORS WERE REMOTELY CONTROLLED. WERE OPENED, BUT GOT HUNG UP ON SHOPPING BAG. OWNER PUT ARM THROUGH DOOR TO REMOVE SHOPPING BAG, AND DOOR STARTED CLOSING. IT FAILED TO REOPEN WHILE ARM IN DOOR WAY. SENSOR HAD FAILED. IT CRUSHED ARM. AFTER ARM WAS JERKED OUT, IT CONTINUED TO CLOSE & LOCKED. ALSO LOCK BUTTON HAD RELEASED WHEN ARM WAS RAISED, AND DOOR FLEW OPEN. *AK
SUDDEN UNEXPECTED BLOWOUT OF RIGHT FRONT TIRE AT 70 MPH ON INTERSTATE 10 IN TEXAS. IMMEDIATE SYMPTOMS WERE DROP OF VEHICLE'S RIGHT FRONT, PULLING OF VEHICLE TOWARD THE RIGHT, AND LOUD NOISE. PULLED TO SHOULDER IMMEDIATELY AFTER ENSURING VEHICLE CONTROL, REDUCING SPEED, AND AVOIDING ADJACENT TRAFFIC. TREAD HAS COMPLETELY SEPARATED FROM BOTH SIDEWALLS AFTER 3,000 MILES ON OEM EQUIPMENT. NO VISIBLE INDICATION OF PUNCTURE OR OTHER ROAD HAZARD. PROPER INFLATION OBSERVED BEFORE INCIDENT AND AFTER ON EACH REMAINING TIRE, INCLUDING FULL SIZED SPARE. DOT OF ALL TIRES IS M30D-ERKX-5000. IN POSSESSION OF TREAD AND BOTH SIDEWALLS AS OF 03/19/2001. CONTACTED CHRYSLER DEALER WHO REFERRED TO TIRE MANUFACTURER. CONTACTED TIRE MFG AUTHORIZED REPRESENTATIVES WHO OFFERED TYPICAL RETAIL SHOP ANSWERS SUCH AS "IMPROPER MAINTENANCE" OR "YOU RAN OVER SOMETHING". PURCHASE DATE OF VEHICLE IS 01/31/2001 (APPROX 40 DAYS OF USE). I HAVE OTHER INFORMATION FROM THE TIRES INCLUDING PAPER BARCODE INFORMATION IF USEFUL.*AK (DOT NUMBER: 30DERKX500 TIRESIZE: 215/65 R16)
WHILE DRIVING AT 50 MPH ON HIGHWAY IN RUSH HOUR, SIDE IMPACT AIRBAG ON PASSENGER SIDE DEPLOYED WITHOUT ANY WARNING . CHRYSLER SENT OUT AN INVESTAGATOR, BUT DID NOT INFORM CONSUMER OF CAUSE.*AK
BUILT IN CHILD SEAT HAS A FLIP DOWN FRONT WHICH WAS NOT PROPERLY LOCKED. CHILD WAS IN BUILT IN SEAT WHEN IT FLIPPED FORWARD AND THEN BACKWARDS HITTING CHILD IN FACE. CHILD LOST A COUPLE OF FRONT TEETH.*AK
CAR ACCELERATES ON IT OWN AT ANYTIME. *AK THE DEALER WAS UNABLE TO FIX IT AND THE VEHICLE IS UNSAFE TO DRIVE. *YH
CHILD SEAT - THE 5 POINT HARNESS ON THE CHILD SEAT HAS TWO BUCKLES ON THE SHOULDER STRAPS THAT SNAP INTO A BUCKLE MOUNTED TO THE SEAT. WHEN I INSTALL THE LEFT SHOULDER BUCKLE INTO THE SEAT BUCKLE, THERE IS NO NOTICEABLE "CLICK" FOR CONFIRMATION THAT THE BUCKLE IS SAFELY LATCHED. IF I THEN INSTALL THE RIGHT SHOULDER BUCKLE, THERE IS A DISTINGUISHABLE "CLICK". IF I REVERSE THE ORDER OF INSTALLATION, I GET A SLIGHTLY NOTICEABLE "CLICK" THEN A DISTINGUISHABLE "CLICK". :: LIFT GATE - DOES NOT OPEN IN COLD WEATHER.*AK
BRAKE FAILURE HAS OCCURRED 4 TIMES. 3RD MASTER CYLINDER INSTALLED ON 1/11/01. CURRENTLY AT DEALER FOR REPAIR OF 4TH BRAKE FAILURE. ALL REPAIRS DONE BY DAVID O'NEAL CHRYSLER - RALEIGH, NC. CAR IS UNSAFE FOR OCCUPANTS AND OTHERS ON THE ROAD. *AK
ABS WARNING LIGHT REMAINS ENGAGED. DEALER DOES NOT KNOW WHAT THE PROBLEM IS. INITIALLY, THEY SAID BRAKES SYSTEM WAS FAILING, THEN THEY SAID BRAKES WERE OK, BUT WARNING LIGHT NEEDS TO BE RESET. BROUGHT THE VEHICLES IN TWICE BUT STILL DEALER (HOPEFULLY, WITH CHRYSLER'S HELP) UNABLE TO RESOLVE THE PROBLEM. WE ARE STILL USING THE VEHICLE BUT ARE NOT SURE IF THIS IS A SAFETY ISSUE OR NOT. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →